Newsletter for the staff of Barnsley Primary Care Trust
No 36 March 2008
Celebrating No Smoking Day Wednesday 12th March
Mayor Opens New Stop Smoking Shop in Barnsley Barnsley Mayor, Cllr Len Picken, officially opened the new Barnsley NHS Stop Smoking shop recently. Stop smoking service moved from their offices on Regent Street and the Quit Shop on May Day Green to one central location on Eldon Street. The local Stop Smoking Service offers face to face advice and support. The Eldon Street shop offers drop in sessions as well as appointments. The move to new premises means they will have more space and be able to see the growing number of Barnsley people who want to stop smoking. They hope to be able to offer the choice of group sessions as well as one to one support. Smokers who sign up for stop smoking support at the new NHS stop smoking service shop between now until the 26th April, will be, offered vouchers for free nicotine replacement support products. Anyone who attends the service on a weekly basis will get four weeks free NRT vouchers to support them during their stop smoking attempt. Rachel Foster, Stop Smoking Service Manager, said, “People can often make a few attempts to go smoke free but taking the first step is what’s important and getting the right help to do so. You are up to four times more likely to succeed in quitting with Nicotine Replacement Therapy and the support of your local NHS Stop Smoking Service than you are by willpower alone.” Our photograph shows: left to right- Dr Rory O’Conor, Consultant in Public Health; Paul Redgrave, Director of Public Health; Rachel Foster, Team Manager; Cllr Len Picken, Mayor of Barnsley; Zöe Styring Service Coordinator; Sylvia Speight and Ali Thornton-Delve, Smoking Cessation Specialists and Isobel Parkin, Stop Smoking Advisor.
In this issue
Find out how Psychology leads put Barnsley on the map ... page 4 About our new Fatigue management group ... Page 5 Counter Fraud update ... page 6 Appeal for staff support workers ... Page 8 Results from Poetry competition ... page 10 News from Health and Wellbeing group ... page 12
I promised to give regular updates on the changes that are taking place within the PCT in how we commission and deliver services. It is important that staff are involved and kept up to date as we move forward and I welcome anyone to ask questions and get involved as we move towards these different ways of working. The below outlines our work to date, look out for further news on our intranet and in future publications.
Message from the Chief Executive
Care Services Direct
As you know the PCT has been undertaking a lot of work focusing on the future models for the services provided by the PCT. This is focusing on two main areas. The first, as a part of Every Adult Matters, is about ensuring we offer a personal response to clients and their families to support them in their self-care and self-directed care. This is being piloted in dementia services for roll out to the whole organisation and an article about progress is included on page 3. This is a major cultural and process redesign which fundamentally changes the nature of the contract between us and the people we serve and involves major issues such as the development of a care navigation model, its separation from treatment, significantly expanded information and choice for service users and carers and, for some aspects of services, the development of Individual Budgets. The second strand of work is to look at the governance and business models of the services provided by the PCT and to ensure we develop a robust cost-effective organisation capable of competing for services when required and being the service of choice for commissioners including GPs and clients. We obviously start from a strong place here with so many high quality services and such a high calibre of staff. There may be a bit of: “well she would say that wouldn’t she!”… and this is true as I am genuinely proud of this. However we have had a number of external evaluations of our services that confirm this. Indeed in some of the work we are doing, including self directed care we are at the forefront with a lot of national interest in our progress.
A new structure
We have already undertaken a number of actions to ensure the services have a separate identity and function to the commissioning part of the PCT. This includes the establishment of the Care Services Direct Board, which is a subcommittee of the PCT Board with significant devolved responsibilities, the use of the name Care Services Direct as the name of the provider services and a decision to create a post of Chief Operating Officer of Care Services Direct. The PCT Board remains overall accountable for all 2
services and commissioning and I will remain the accountable officer for all of the PCT’s functions. We have considered a range of possible governance options and at this time there is no other viable option which will give significant advantage to maintaining the Care Services Direct as a valued part of Barnsley PCT. I would like to add that if any other options become available they will only be considered in full consultation with staff. It is important the organisation is able to internally and externally demonstrate that it is operating to the highest business processes and achieves contracts based on the merits of its services and not only because it is part of the PCT. Future working We are thus intending to go through a rigorous accreditation process as a provider and are preparing for this through the work on Business Units. This work will enable us to develop, expand and respond to the changing commissioning environment. The project group that oversees this work will be posting its minutes on the intranet and regularly talking to everyone in a number of ways. The terms of reference for this Project Group and its aims are also available on Connect. Changes and development in Senior Staff responsibility As part of the further development of Care Services Direct there are some Director level changes in responsibility. • Sue Bentley, Director of Performance and Quality, will be concentrating on performance management within commissioning and on governance for the whole of the PCT. • Responsibility for performance within Care Services Direct will move to Sean Rayner, Director of Business Development. Because of the close connection between business development, performance monitoring, business planning and use of intelligence his portfolio will also include all these areas. • We are currently out to advert to recruit a Director of IT. • The Medical Directorate was set up in its current configuration with two medical Directors, Suresh Chari for mental health, and Ken McDonald for community services with review at 18 months. The Board agreed this had been a successful approach to this role and decided to make the arrangements permanent. There are a number of changes also taking place in commissioning. Barnsley PCT is responsible for Commissioning specialised services for Yorkshire and Humber
and for other work on behalf of South Yorkshire/North Trent PCTs. This work is of approx £600 million in value and is led by Cathy Edwards as Director with a team of people who work in this area. The PCT commissioning structures including governance, information, public engagement and finance need to develop to take account of this responsibility for which Barnsley PCT is paid by the other PCTs. As part of this need and to further development the PCT’s Commissioning, a post of ‘Assistant Director Health Intelligence’ is being created reporting to Steve Hackett as Director of Finance and Health Intelligence. This post will lead a team currently within a number of Directorates. With the increasing work focused on ensuring services are what the population needs to help them get the outcomes they want for themselves and their families, there is a massive agenda around all aspects of engagement and participation in commissioning. This includes developing client evaluation of services, information to the public about what good services look like and what to expect and public involvement in strategy and planning. It has thus been decided to pull all the people involved in this area under a new post of Assistant Director of Engagement and Participation. Using vacant hours, a post of Deputy Director of Public Health is being created to support Paul Redgrave, Director of Public health who works for both the PCT and BMBC. Please feel free to contact me or any of the Directors if you would like more information or would like to communicate about any aspect of these new working arrangements.
Older people’s reconfiguration
As we have now reached the final stages of the older people’s service reconfiguration I’d like to mark the sterling work I have witnessed from PCT staff and managers during this difficult time. We have now closed down the Green Park and Oakwood Locality Centres (as of 21 January), all clients from residential, respite and day care services have been successfully moved and the sites handed back to BMBC. The remaining equipment is currently being distributed amongst services. We could not have achieved this result without the massive support we have received from staff and managers who kept the services running until the very last day and I’m pleased to say that we have now managed to redeploy most PCT staff in alternative employment.
LINks are Live! Local Involvement Networks (LINks) are currently being set up nationally in order to help communities to have more involvement and influence in health and social care services. Barnsley Council, Barnsley Primary Care Trust and Barnsley Hospital NHS Foundation Trust are currently working together in order to contract a ‘host’, which is the organisation that will support the setting up and work of the LINk. The LINk will consist of a core set of committed members with additional participants who can just be involved with the issues that matter most to them. By requesting information from health and social care services or visiting premises, the LINk can review services and refer suggestions for improvement to the Health and Social Services Scrutiny Commission, enabling services to be more community-led. Download issue 1 of LINks News on the Partnership section of Connect.
Pensions Roadshow update Thank you to all staff who attended one of the sessions on the Pensions Roadshow. Feedback has been extremely positive following the 45 interactive staff sessions that have been run across the PCT. Further information on the review of the pension scheme, member records and library is available at www.pensions. nhsbsa.nhs.uk From April onwards, all staff will move across to the new tiered percentage of contributions based on whole time / whole time equivalent pensionable pay
Dementia Services update Good progress is being made in respect of the Dementia services project. One of the key elements of this project is the development and piloting of the role of Care Navigator. The Care Navigator will support individuals and their carers in the process of self directed care and the delivery of more personalised services. Work has been on going through the professional working group to devise the role specification for care navigation and this has now reached the point where the role can be advertised. In advertising this post the project group are looking for expressions of interest from individuals to pilot care navigation for a 3 to 6 month period and help in its development. This opportunity will be circulated in the Searchlight vacancy bulletin. In early February, a small group of patients with Dementia and their carers were consulted on the development of care navigation and self-directed support. This was arranged through the Barnsley Alzheimer’s Society and proved invaluable in both confirming some of our thoughts and providing new ideas. Further consultation will be arranged as the project progresses. Finally the project group has arranged to meet with a training provider who will assist in the provision of information sessions for staff. This will commence with the staff in Dementia services.
Thank you to everyone involved in this work. 3
Pictured: (l-r) Nigel Beail and Stephen Kellett
Psychological Service show Barnsley’s is first
This month PCT News met Professor Nigel Beail and Dr Stephen Kellett who have been busy leading their field, combining research with clinical practice, building in data collection, writing articles and presenting their work at conferences, putting Barnsley firmly on the map.
Building Better Services event
Barnsley is an affiliate of the IAPT evaluation group which is hosted at Doncaster. The work focuses on improving access to the Conditions Management Programme (CMP) which Stephen is currently evaluating. He is looking at a benchmarking study between the CMP in South Yorkshire and a private CMP project currently taking place in Trent.
Through their pioneering approach to Psychotherapy, Nigel and Stephen have made some beneficial links working in partnership with other organisations including the University of Sheffield, Cambridge University and a huge number of PCTs and NHS organisations across the UK. A lot of their work has had influence beyond the NHS.
A lot of the work is ground breaking, exploring new ideas and measuring how effective they are. It involves producing practice-based evidence for talking therapies, and demonstrating ‘how things work’ in the Health Service. “Some of the outcomes we aim for are increasing attendance of Psychological therapies and helping to develop, trial and evaluate new styles of treatment.” Said Stephen.
“Nationally, and internationally, there has been a lot of interest in our work,” Explained Professor Nigel Beail, Head of Psychological Services in Learning Disabilities, who in the past 12 months has written for a number of journals, presented at 15 conferences and three workshops across the UK, Spain and Croatia. Nigel continued: “It is so important to evaluate clinical work as you go along, to establish what we do well, what works and what doesn’t work, which is then acted on within the PCT. We then take that work a step further by publishing our findings and sharing the good practice that takes place in Barnsley.”
It’s never a dull day at the Psychological Therapies base. “Our areas of interest are wide and we are always open to exploring new areas of practice. Current interests include hoarding and Cyclothymia (rapid mood disorders) and in the past our work has covered detention for people with LD under the Mental Health Act; offenders with intellectual disabilities; NHS funded plastic surgery; the effects of acne; the effectiveness of group therapy; attendance rates and many more topics.
Dr Stephen Kellett, is a Consultant Clinical Psychologist, and his work also extends across more than 10 conferences and publications. “Together we have really spread the word and helped to put Barnsley on the map,” Said Stephen.
Both Stephen and Nigel attribute the quality of their work to successful team working. “By working across LD and Adult Mental Health and other disciplines we are able to collaborate and share our knowledge and expertise both within and outside the organisation.”
“A lot of the work stems from the Improving Access to Psychological Therapies (IAPT) work stream,” continued Stephen. “We were the first to begin evidencing this work, providing psychological educational Cognitive Behavioural Therapy (CBT), this work is now being used by other PCTs,”
So what’s next on the agenda? Stephen Kellett is planning for the 25th BABCP conference in July where he will be presenting the CMP results as the project is rolled out nationally.
Primary Care Contracts watch this space!
Stand by for Active Health An Active Health event is being planned through Learning Disability Services to promote health awareness for people with learning disabilities, their families, supporters and carers.
Barnsley PCT is reaffirming its strategy of pursuing world class primary care services for the population it serves. The PCT is participating in a national procurement programme aimed at increasing the number of General Practitioners and improving access to Primary Care Services as well as improving their responsiveness to patient need. In addition to procuring extra capacity, which will provide three new general practices and a walk-in facility across the borough, it is anticipated that a number of existing practices will also become involved. The plan is to support consistent high quality general practice based provision that is accessible and accountable to patients and then to build upon this to provide convenient access to a wider range of services within a community setting. We will provide further updates in future issues.
The day is primarily for service users in Barnsley but service users from surrounding towns will also be invited according to availability. Interested? The date is 4th June 2008, 10 - 3pm at the Metrodome. Ailsa Claire and Martin Farran are booked to open this special event and health services will be holding stalls linked to their specialities. For more information, contact Joanne Brown, Professional Support & Practice Development Nurse (LD) based 2nd Floor, Wellington House on 01226 775661 or Email: joannebrown@barnsley.gov.uk
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A stakeholder event was held recently at Ardsley House to look at building better services in Barnsley. The day was organised by Lorraine Hickie Lead Planning & Commissioning Officer at BMBC and was supported by Liz Lightbown, Deputy Director of Operations and her team. “Our aim was to discuss the Darzi review and what
this means locally,” explained Liz. “Our main focus of the day was to look at the practicalities of implementing a stepped care model to mental health services.”
New Ways of Working were also explored and a lot of support was established for the progression of this work.” Continued Lorraine. Guest Speaker Ray Baird was welcomed to the event as the Primary Care Lead from the National Institute of Mental Health in England (NIMHE) Eastern to speak about the national drivers of this work stream and how a stepped
More than 150 people attended the event and helped to debate and discuss the changes that would be required to modernise mental health services. The role of the Care Navigator and
care model can work in practice. “We got a lot out of the day, which was inclusive to staff, service users and carers,” said Lorraine. “The next step is to take forward this work in line with the action plan that was agreed on the day and then we will update colleagues and service users as to our progress.”
Have you heard about the Fatigue Management Group? The Community Occupational Therapy rehabilitation team has recently started a fatigue management group for clients with Multiple Sclerosis (MS). The team researched the effectiveness of fatigue management for patients with MS. The journals reviewed indicated that fatigue management was effective for MS, but it was often hindered by both the cognitive and physical decline associated with MS. We reflected on this as a team, and felt that most patients we saw were often at crisis point with their fatigue, and were unable to take on board the strategies that we were giving them.
The course consisted of five sessions covering a number of related topics: • Introduction to fatigue and how fatigue affects them • Basic energy conservation techniques • Sleep and good sleep hygiene • Prioritisation and standards • Activity analysis • Healthy life style • Relaxation • Personal goals The course has recently finished and all reports from the participants have been very positive. Participants stated that they have learnt to know when to rest, the importance of delegation and prioritisation and planning of activities. They also reported that they had increased self awareness and to be more accepting when they can’t do everything.
The implication was that fatigue management is more effective the earlier on it was delivered to MS patients, and our hope was that by providing patients with this service earlier on it would prevent the need for crisis intervention and/or inpatient treatment later. The people invited to participate were newly diagnosed and mostly still working full-time or had young children and were finding that fatigue was something they struggled with. The sessions were offered in the evening 7.00 – 9.00pm to ensure it was accessible to those who were working.
The plan is to run the course twice a year and we already have participants lined up for the next group. If you would like further details we can be contacted on ext 3193 or via New Street Health Centre. Debbie Green and Sarah Boyd Community Occupational Therapy rehabilitation team 5
Personal Identifiable information is any piece of information which can potentially be used to uniquely identify, contact, or locate a single person.
• A 10 year plan to reduce fraud • Hold fraud to an absolute minimum • Free up resources for better patient care Your help is needed in combating fraud and corruption. So far CFSMS and your LCFS have worked together to identify, stop and recover fraud in the NHS amounting to £811m. This figure is growing daily, but this is only what we know about and is not actually what is being removed. Do your bit to protect our valuable and envied NHS, by reporting suspicions of fraud. Protecting the NHS is a duty for us all and not just CFSMS. If you do not tell us about it, we cannot be as effective. … suspect a fraud? Do the right thing and tell someone!!!
SCAMS: Do you know what to do? The definition of a scam; ‘A scheme designed to con you out of your cash’, more importantly these days it is also about stealing your identity. There are thousands of scams out there, all designed to catch you unawares. All scams have three common elements: • The con • The pitch • The Sting The con is designed to interest you and establish that first contact, it can be by phone, fax, post or in person. The scam will look professional, to do this they use stylish leaflets and slick talking. The scammer will be persistent and persuasive as they will want to rush you into making that decision.
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Sli ps / Tr ips / Fa lls 57 %
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Full name (if not common) Date of birth National identification number Telephone number Street address E-mail address IP address (in some cases) Vehicle registration plate number Driver's license number Face, fingerprints, or handwriting Credit card numbers Digital identity
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Clinical Incident Breakdown
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What types of information make up Personal Identifiable Information?
Patient Falls in the PCT Patient Falls make up the largest number of all incidents within the PCT. This is due to the high percentage of elderly services provided within the PCT including the Organic Mental Health Service which, in conjunction with the accidental falls of other patients and also staff falls, makes the overall percentage so high. The majority of falls cause minor or no harm, with only a small amount crossing into a moderate level of harm. The PCT uses a Falls Risk Assessment tool (FRAT) which can be applied to all patients to identify the level of risk of falls. This risk assessment can assist with the development of an action plan for prevention of falls and therefore improve the safety of the patient.
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...got some news! email katy.jarvis@barnsleypct.nhs.uk
Security and/or confidentiality incidents in relation to the management and transfer of Person-Identifiable Details or sensitive information should be reported in the normal way via the PCT’s Incident Reporting policy. If you have any questions or concerns about the security and confidentiality of any information you are sharing please call the Information Services Helpdesk (ext. 4030) for advice and guidance, or email ithelpdesk@barnsleypct.nhs.uk
It is well recognised that sometimes the best people can make the worst mistakes. By understanding why the mistake happened we can learn from the incident and learning can be achieved in a systematic and fair way.
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NHS Fraud & Corruption Reporting Line 0800 028 40 60
Points to Note: • Stay calm • Take your time • Read the fine print • Don’t sign anything • Seek advice • Visit the Counter Fraud area of the PCT intranet • Attend a fraud awareness presentation by your LCFS
It is important that you are aware of the PCT’s Confidentiality Policy and Code of Practice, which can both be found on Connect.
In the past the immediate response to an incident in the NHS has been to identify and blame the individual members of staff involved. Staff may have been suspended while the underlying causes of the incident were ignored. This makes staff unwilling to report incidents.
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Robert Purseglove Local Counter Fraud Specialist 0114 2711462
Person-Identifiable Details should not be shared via e-mail outside of the PCT unless it is encrypted.* Person-Identifiable Details should not be copied to removable media such as Laptops, memory sticks, CDs or floppy disks. Person-Identifiable Details should only be sent through the mail in secure sealed envelopes marked as ‘confidential - for addressee only’ Lists of Person-Identifiable Details should only be sent through the post where required for patient care. Paper records and disposable media containing Person-Identifiable Details should only be disposed of through the confidential waste disposal service or secure shredding (where available). Faxes containing Person-Identifiable Details should only be sent between faxes satisfying the Safe Haven criteria. If you need encryption software installing and training in how to use it please contact the Information Services Helpdesk on 01226 434030 or internal extension 4030 to arrange.
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Steve Hackett Director of Finance 01226 43 ext 4146
The sting will come in the form of them getting personal information, this can include your credit card or bank details, they may also ask for money up front. The most common scam involves premium rate phone calls. Calls to these numbers easily net the scammer up to £25 a time. The worst scams will cost you hundreds of pounds. Simply remember: “if it’s too good to be true… then it probably is!!!”
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The pitch can be a whole host of things, ranging from prizes in draws and lotteries, to entry in money making schemes.
The following key points form a useful reminder when handling personalidentifiable information:
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Useful Contacts
The Information team are currently carrying out an exercise to establish PCT flows of person-identifiable and otherwise sensitive information.
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Fraud in the NHS is literally robbing the service of millions of pounds. As a tax payer this is your money and it is your NHS, so someone defrauding your Health Body is actually stealing from you….think about it!
The development of an open and fair culture within Barnsley PCT is an essential step forward to improving safety for patients, staff and visitors. By recognising the system failures present when an incident has occurred and learning from that incident we can improve the safety of everyone by managing risks and implementing change.
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How do you handle person-identifiable information?
The NHS Counter Fraud & Security Management Service (CFSMS) and your designated Local Counter Fraud Specialists (LCFS) are dedicated to reducing fraud and corruption in the NHS. We have a strategy to achieve the following aims:
If you’re ever in doubt, contact one of the below for advice
Building a Safety Culture
Do you know what to do if you suspect fraud is taking place in your area of work?
News in Brief New opening schedule for Oakwell Centre at Kendray Due to delays with the Building schedule of the Oakwell Centre at Kendray, it has been necessary to delay the opening and occupation of the building. The building works are is currently running approximately eight weeks from the original proposed handover date. The PCT expects the new completion date to be at the end of April / beginning of May. We will update in a future Team Brief when the exact date is known. The official opening ceremony has also been postponed in respect of this. Work to improve Parking
CMHT Self Help Book Collection Could you be a Staff Support Worker? We are currently seeking applications from staff to be trained as independent Staff Support Workers who will provide confidential, independent support and information to employees of the Trust experiencing harassment at work or those accused of harassment. We are seeking to recruit staff from all areas within the Trust and at all levels, to undertake training for this role. You will not only get satisfaction from helping people, but acquire a set of skills and knowledge for your personal development. If you feel you would like to participate and can: • • • •
give information and support to employees accused of harassment listen empathically and explore concerns about harassment with employees to help them make choices provide information about options that are available for solving the problem and explaining the implications of those options signpost other individuals/places that may provide help and advice if necessary
...we would like to hear from you A comprehensive training programme will be provided by Glenis Brailsford, Consultant in Workplace Wellbeing. In terms of recruitment, we will be looking for the following: • good listening skills • ability to communicate effectively • a good level of interpersonal, intrapersonal and social skills • ability to be non-judgemental • ability to be empathic • evidence of bullying and harassment training • evidence of equal opportunities training
Originally, the self-help book collection launched back in 2004 consisted of one set of books based at Central Library Barnsley. However, due to the demand of this service (a colossal 90% of books loaned out at any one time between the period of Sep 2004 – June 2005) further funding via the library has provided us with the ability to place this collection at nine different libraries across Barnsley. These Libraries are: Central, Wombwell, Penistone, Worsborough, Cudworth, Thurnscoe, Royston and Mapplewell. The collection consists of over 400 copies of books covering a range of topics such as Depression, Bereavement, Panic, Binge-Eating, Suicide and many more. Any clinician, group or organisation can recommend (prescribe) these books to anyone, as it is a public service. The list of books included in the collection is now available on Connect (Intranet) at http://nww.barnsleypct.nhs. uk/cmht/selfhelpbookcollection/ You can now copy and paste any book title onto a prescription card and print this off. If you would like further information on this service/collection please contact the project leader: Sarah Roper ‘Primary Care Graduate Mental Health Worker’ at sarah.roper@barnsleypct.nhs.uk or telephone: 01226 390370
Save the date!
For an informal discussion concerning this role, please contact Glenis Brailsford on 01226 433432 or on internal extension 3432. An application form, role outline and person specification can also be obtained on this number.
As last month’s PCT News front cover demonstrated, the NHS 60th Anniversary takes place on 5 July this year.
Please note that this opportunity will be part of your existing contract of employment. Time off with pay for the training will be granted, as will time off to undertake the duties of the role once trained. It is anticipated that you will be released from your duties for 3.5 hours per month. Ongoing support and training will be provided. You must have the permission of your manager/ supervisor before applying.
To celebrated this milestone, Barnsley Hospice are arranging a charity ‘It’s a Knockout’ event at Locke Park and are looking for teams to participate. We’ll be posting more information on the event around PCT Sites and giving more updates on the 60th events calendar in future issues of PCT News.
Closing Date: Friday 28 March 2008, 1.00 pm
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There have recently been some enquiries through the Rumour Buster about parking on the Kendray site. Estates have provided the following update to all staff. All the roads at Kendray are being repaired and spaces updated and remarked so there is no confusion for staff as to what is a designated space. A group representing care services, staff side, and estates staff have been meeting to take this work forward. Once the building works on site are complete, the site will return to a slightly different one-way system but we will be publishing more information on this in PCT News and on the Connect site so please look out for this. Are you dialling the right number? Following a bit of confusion since the PCT changed its phone system, here’s a guide to how the extension numbers now work. All staff that have a direct dial number beginning 43 xxxx when ringing another direct dial number 43 xxxx only need to dial the last four digits. We are asking that staff do not use the BT network by trying to dial 9 (for an outside line) then the extension. This facility has been removed to cease the costs incurred by using the public telephone network when we have the facility to route internal calls free of charge. Please note that if you are on a 43 number and require the main switchboard you only need to dial zero. Again people are trying to dial 9-730000 and there is a cost associated with these calls. If you are unsure then please contact Malcolm Maughan, the PCT’s Telecommunications Manager on 4646 (from a networked site) or 43 4646 from a non networked site. Could all staff also check their details on the phone directory on Connect (top right button called ‘staff directory’. There is an online form to fill in if your details are incorrect so we can update the database and this also informs the spreadsheet that is circulated regularly. You need to remember to do this when staff leave too to help us keep the details up to date. Thanks! Safeguarding Children: new referral form online The Safeguarding Children Team has uploaded a new MARAC referral form to Connect. MARAC (Multi Agency Risk Assessment Conference) is led by the Police, to share information and formulate a plan of support for the victim to reduce any re-offending. The new referral form includes another referral criterion about Significant Concern. The form is also useful as an initial risk indicator as to the level of risk for the victim. A document with further information about domestic violence has also been added to the Safeguarding Children pages on Connect. If you have any further questions then contact Bob Kendall, the named nurse for Safeguarding Children on 43 ext 3512 MARAC. Staff Survey Results – out soon! The PCT expects to receive an early report of findings from the Staff Survey which closed earlier this year. We will be covering the highlights of the report in a future issue of PCT News and would like staff to comment on the results to help form the basis of an action plan to target areas for improvement. Watch this space! The full set of results will also be published on the Training Pages on Connect when available.
Assessor Updates for Community Health Visitors and District Nurses Please note new venues! A reminder to all staff that Nursing and Midwifery Council (NMC) require that all assessors be updated annually, in order to remain on the live register held by the PCT. Date Wednesday 14th May Wednesday 9th July Thursday October 28th
Time 1300-1530 1300-1530 1300-1530
Venue Unicorn Room as above Training Room 1, 20/21 Keresforth Close Training Room 2, 20/21 as above
To book your place please send a study leave form to Angela Wilde, Training and Development Dept, Kendray Hospital. 9
Lynda Pickersgill (left) with all the people who read their poetry at the event.
World First Breastfeeding Support in Barnsley
Poetry competition results
Compact is a national initiative which brings together government, local public bodies and the voluntary and community sector to improve their relationship and implement Codes of Good Practice for mutual advantage and community gain.
The PCT and its partners recently claimed a ‘world first’ by launching a Breastfeeding Compact to support new mothers through a local code of conduct providing Breastfeeding Peer Support.
Everyone who took part in the World Mental Health Day poetry competition was invited to an event at the Town Hall recently to hear the results and witness the winning entries being read out.
“A good time was had by all,” Said Lynda. “We had a lovely morning and the poetry gave a real insight into the lives of others.”
Lynda Pickersgill organised the competition and said: “We were truly amazed by the response we got to this competition. We had entries from all ages and from all over Barnsley and beyond!”
The morning also included the re-launch of BLINK, Barnsley’s Mental Health Helpline who operate a listening and sign posting service for anyone who has concerns about their own or another’s mental well being. You can contact BLINK on 01226 20 33 30.
The winners were invited to read out their poetry entries at the event and this was done in a number of formats, from Excerpt from some of the winning entries
Mr Philip Liptrot:
‘Theres a knock on ar door it’s my mate Phil A tha coming darn to Stevies Hill Well goo ont darn lane past Hulleys Farm Well act abart and talk some barm We set off past allotment gate And dropped on Jimmy with his best mate a tha coming darn to Stevies Hill with me and my best mate Phil Au reight he said can Malc come anawl Hes got some gumdrops in his holdall Ar if Malc agrees to share His spice with us when we get there…..
Joyce Noble:
What’s up with me heart? Why won’t it beat proper? It needs a kick start Or I’ll come a cropper Oh heart of mine, what’s up with you? For seventy-six years you’ve been true blue Now you are stating to play ‘silly buggers’ Despite the fact I’ve stopped salt and sugars….
Tanya Butkovski:
Now birch, now rowan tree Now blackberry over the river…. This land looks like my beloved. Its beautiful as my native land… The river Don flows and streams They are fishing from the banks Kids are playing Fish is splashing My song is light A poem from the person who My soul is light….. inspired this year’s poetry competition….. Doreen Metchick Mr Gordon Bird: I sit amongst the trees Listening to the bees Just listen, too late, The day is hot and It just passed you by I’ve had my lot The minutes, the seconds Before it gets dark All went on their way. I will sit in the park….. You missed them all They passed you by, Time waits for no one Not even the stars in the sky. Not even one second If you would like to read Can wait in a day the full versions of any The sun now has set of these poems please Another day passed away contact You did not listen Lynda Pickersgill on But, it’s still not too late…. 43 ext 3779.
Karen Watson:
I’m not keen on the hustle and bustle of a busy town Because I don’t like being in or around crowds, So it’s the outskirts of Barnsley where my loyalties lay A little piece of heaven I stumble upon one day As I was out walking I came across this beautiful scene Where theer were rows upon rows of filled so green A place that has not been spoilt by man No buildings to ruin this incredible land And as I walked between the blades so fine It felt so wonderful through this heaven of mine I wandered through the forest of trees And felt the wisp of an autumn breeze I felt truly blessed with life today Here is where I wish always, I could stay…………
The Compact was launched at a local event at Milefield Children’s Centre when 18 Peer Supporters had completed their breastfeeding training and were the first group to take advantage of this initiative. A Peer supporter has to fulfil certain requirements including: • being a mother aged 18 or over • experience of breast feeding • being positive about her own breastfeeding experience • having full training • being supported in her role by an organisation. Peer Supporters provide a support role giving information and options on breastfeeding, listening to mothers concerns and questions, signposting mothers to expert sources of help and organising support groups/ drop in to support breastfeeding mothers. As part of the new compact Peer Supporters have set training requirements which are carried out by specially trained health professionals and peer counsellors who are in paid employment by Voluntary Action Barnsley and BIBS Ltd.
a reading on cassette to singing in Russian to readings on behalf of entrants unable to attend the event.
Robert Huggins:
A cup of tea and sunshine, old clothes Dirt under fingernails. The wind at leaves at play, smiling. I snap a board bean pod With its line of fresh, wet embryos Peace in the garden……….. 10
What is New Ways of Working? • • • • • • • •
Have you heard about new ways of working but not sure what it’s all about? Do you know a little but want to find out more?? Are you working in a new way or new role and want to share your experiences with others? Are you unclear what is happening in your profession in relation to NWW? Do you think NWW is just about psychiatrists? Do you want to download a NWW publication? Do you want to download a copy of The Creating Capable Teams Approach (CCTA)? Are you a service user or carer who wants to understand what the impact of NWW will have on the services you receive?
If you answered yes to any of the questions above you’ll be interested to visit the New Ways of Working Website and find out more www.newwaysofworking.org.uk
Paul Redgrave, Director of Public Health said “This is an excellent achievement by the whole team. Some tremendous work has been carried out over the past couple of years through our Fit for the Future programme. This compact will allow that work to really benefit the parents and children of Barnsley, and help address our worryingly low breastfeeding rates”
New Ways of Working for Everyone! New Ways of Working (NWW) is about a new way of thinking which includes the development of new, enhanced, and changed roles for mental health staff, and the redesigning of systems and processes to support staff to deliver effective, person centred care. There is no single model for NWW it is simply about making the best use of the skills in the workforce, to meet the needs of service users and carers, in a cost effective way.
The Compact provides a benchmark for all the organisations signing up to commit to being consistent with public law principles and exemplify the important values of mutual respect and understanding of the diversity of volunteer support; and ultimately the recognition of the valuable contribution peer supporter volunteers make to mothers and babies in our community.
There has been great enthusiasm shown by all professionals in exploring what NWW means for them, and more importantly, what it means for people who use mental health services and for their families and supporters.
Paul Barasi, Local Compact Voice Officer said “Well done Barnsley for having the world’s first Compact made at a practical and operational level. We can now look forward to a new healthy Compact generation growing up to become the community partners of the future.”
To find out more and to access the NWW publications visit http://www.newwaysofworking.org.uk/ which has pages dedicated to: • • • • • • • •
All of the professions (AHPs, Nursing, Pharmacy, Psychiatry, Social Work, OT, Psychology) Non professionally affiliated staff Service users and carers New Roles & NWW Primary Care Psychological Therapies CAMHS Creating Capable teams 11
Back by Popular Demand! It’s the Recovery & Wellbeing Group The Recovery & Wellbeing Group is being run again but this time at a new venue – the meeting rooms at Barnsley Central Library. This is in direct response to service user feedback from the previous groups which commented that the room in the Lodge at Kendray was unsuitable, principally because it was “too small and cramped”. “This is a big improvement for us,” said Stephen Jones, Wellbeing Practitioner, “As it means we can offer the group in more pleasant surroundings with its own PowerPoint® facilities and even a café next door so people can socialise before & after the group; and of course what better access is there to information on local social-inclusion activities than the Central Library? It is an excellent venue and I’m sure will make a big positive impact on the service users and staff who come along to the group”. The recovery & Wellbeing Group is a series of twelve 1½ hour sessions that will be run on Tuesdays for 12 weeks at the Central Library in Barnsley Town Centre. It will address issues such as healthy eating and the benefits of physical exercise and promote other positive lifestyle changes. We will facilitate the group which will include external speakers delivering presentations on specialist areas; e.g. pharmacists, physiotherapists, dieticians etc. A new dimension to the group is the inclusion of optional “Cook & Eat” sessions after the group. This session is held at Emmanuel Church on Huddersfield Road and costs just £1 per service user (to cover the costs of the ingredients). This session enables service users to cook their own lunch (under qualified supervision if required) and eat it in a social setting. Many thanks go to Gwen Lawson of Barnsley’s “Five a Day” project for organising and funding the Cook & Eat facilities. The first session is on Tuesday 1st April 2008 at 10:30am in the Meeting Room at Barnsley Central Library. Spaces are limited so early booking is vital. This is a list of the sessions we are running:
1 2 3 4 5 6 7 8 9 10 11 12
Introduction to the Group Healthy Eating 1 Healthy Eating 2 The Benefits of Physical Exercise Dealing With Anxiety & Learning to Relax Dealing With Stress Sleep Disturbance Medications Alcohol, Drugs & Smoking Dealing With Low Motivation Open Forum – Q & A Moving On / Staying Well
1st April 8th April 15th April 22nd April 29th April 6th May 13th May 20th May 27th May 3rd June 10th June 17th June
Confirmed dates for the Recovery & Wellbeing Groups for the future (again at Barnsley Central Library) are as follows: • Tuesday 2nd September 2008 to Tuesday 18th November 2008 • Tuesday 13th January 2009 to Tuesday 31st March 2009 Copies of information, flyers and posters can be obtained by contacting us on any of the methods below. If you feel you have anyone who would benefit from any of these sessions please let us know as soon as possible. Contact details Email: stephen.jones@barnsleypct.nhs.uk Direct dial: 01226 433518 01226 434150 Website: http://www.barnsleypct.nhs.uk/recoveryandwellbeing www.rabbitdesign.co.uk
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You’re all invited! Leon Pedryc Specialist Nurse CAMHS/ YOT will be retiring on 31st March 2008. He has worked for Barnsley PCT for nine and half years, previously 10+ in Sheffield. The team plan to meet on 11 April for drinks from 6pm Contact Lesley or Gail for details) then to Pinocchio’s at 7pm for Italian or English food, Music Wine and, the odd Speech, 45 places only (at present). Contact Lesley or Gail 43 3163 to reserve a place. Finally, on to Chicago Rock for a boogie. (For those who want to continue Partying)
Thanks to this month’s contributors Nigel Beail Janet Blackburn Joanne Brown Helen Claughton Sara Galer Rose Goldsmith Laura Ingham Stephen Kellett Bob Kendall Malcolm Maughan Nigel Myhill Lynda Pickergill Robert Purseglove
See your story in PCT News If you’ve got a good story you’d like to tell the PCT and our partner organisations, why not tell PCT News about it? Contact Katy Jarvis, Internal Communications Manager on 01226 43 4298 or email katy.jarvis@barnsleypct.nhs.uk
we’re waiting to hear from you!