May2015
Care Connection
Honoring our Great 100 Nurses
Honoring our
Great 100 Nurses Congratulations to the 51 nurses from Baptist Health who were named among the Great 100 Nurses of Northeast Florida for 2015. They were selected for this biannual recognition because they personify nursing excellence. Most of us, or our loved ones, have been touched by that special nurse whose great skill, caring and compassion made a memorable and positive — even life-changing — impact. It is time to honor these exceptional people. The Great 100 Nurses of Northeast Florida, Inc. has selected 100 talented nurses — 51 of whom work for Baptist Health — to receive the prestigious awards in 2015. An elegant dinner and awards ceremony will be held on May 2 at the Hyatt Regency in downtown Jacksonville,
Baptist South Jodie Bisogno, BSN, RN, assistant nurse manager, Intensive Care Unit Julian Kelly, BSN, RN, CNOR, clinical resource coordinator, Surgical Services
where colleagues, family, patients and community members will celebrate these special nurses. Each of our honored nurses at Baptist received a free ticket to attend the gala. Nurses have been selected from five different counties, including Baker, St. Johns, Clay, Duval and Nassau, and are employed at area hospitals,
Kimberly Peppers, RN, assistant nurse manager, Med-Surg Cardiac-Neuro Unit Kathy Riegel, BSN, RN, clinical nurse, Intensive Care Unit
hospices, home health care agencies, and other health care related businesses. The Great 100 Nurses of Northeast Florida, Inc. is a nonprofit organization committed to efforts
Don Tanner, BSN, RN, CEN, CPAN, EMT-P, assistant nurse manager, Recovery Services
to reduce the nursing shortage by raising money for scholarships, celebrating nursing within the community and showcasing the link between good nursing care and good health. During their last three events, honorees were recognized for
Baptist Nassau Phyllis Barrett, BSN, RN, clinical nurse, Cardiopulmonary Unit
their exceptional impact on the health and quality of others’ lives. It is time again to show these nurses how much they have contributed to the communities of Northeast Florida.
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Dana McCrone, MSN, RN, CNL, nurse manager, Medical and Surgical Units
Baptist Home Health
Baptist Beaches
Cheryl Hamm, BSN, RN, COS-C, clinical educator/quality manager
Pamela Christian, RN, RNC-EFM, clinical nurse, Recovery Services
Sandra Jenkins, MBA, BSN, care coordinator manager, Cardiac and Therapy Team
Nina Handzo, BSN, RN, clinical nurse, Critical Care
Baptist Neurology Megan Weigel, DNP, ARNP, FNP-BC, MSCN, nurse practitioner, Baptist Neurology Beaches
Baptist Primary Care
Dawn Smith, MSN, RN, assistant nurse manager, Recovery Services
April Starling, BSN, RN, assistant director of nursing, Nursing Administration
Paula Peacock, BSN, office manager, Baptist Primary Care, Reedy Branch
“The fact that more than half of this year’s Great 100 Nurses are part of our Baptist Health team speaks volumes about the professionalism, dedication and compassion of our staff. Congratulations to our Great 100 Nurses and thank you for personifying nursing excellence in our community.” Diane Raines, DNP, RN, NEA-BC, senior vice president and chief nursing officer
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Honoring our Great
100 Nurses
Baptist Jacksonville Kimberly Blythe, BSN, RN, OCN, assistant nurse manager, Oncology Cicely “CC” Brooks, MSN, RN, C-EFM, NE-BC, nursing director, Perinatal and Pediatric Services Kristen Colindres, BSN, RN, CGRN, clinical nurse, Endoscopy Center Robyn Dandridge, MSN, CAPA, FCN, clinical nurse, Outpatient Center Tiffany Green, BSN, RN, CCRN, assistant nurse manager, CVICU, Heart Hospital Ann-Marie Grietens, MSN, RN, NE-BC, nursing director, Neuroscience and Oncology Lisa Hall, MSN, BSN, BS, CCRN, assistant nursing director, Adult Nursing Cynthia Howard, MSN, OCN, CHPN, clinical nurse navigator, Oncology Sheryl LaRosa, MSN, RN, CAPA, assistant nurse manager, Outpatient Center Denise Lego, MSN, MPA, RN-BC, assistant nurse manager, 1 South, Heart Hospital
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Anabel Lizardo, BSN, RN, CMSRN, assistant nurse manager, Cardiac Critical Unit, Heart Hospital Michelle MacDonald, MSN, RN, NE-BC, FABC, director, cardiovascular nursing, Heart Hospital April McNally, MSN, RN, I/P, wound care nurse
Nicole Remo, BSN, RN, clinical nurse, Heart Hospital
Peggy Stefanski, BSN, CAPA, CRNO, clinical nurse, Outpatient Center William Kyle Thrift, MSN, RN, CCRN, nurse manager, Heart Hospital
Baptist Health Diana Schroeder, MSN, RN, senior clinical informatics specialist, Healthcare Informatics Bonnie Williams, MSN, RN, senior clinical informatics specialist, Healthcare Informatics Patti Woods, MSN, clinical quality improvement nurse, Clinical Effectiveness and Performance Improvement
Wolfson Children’s Hospital Cicely “CC” Brooks, MSN, RN, C-EFM, NE-BC, nursing director, Perinatal and Pediatric Services
Jennifer Munson, BSN, CCRN, assistant nurse manager, Pediatric Cardiac ICU
Stacy Brumbeloe, MSN, ARNP, inpatient nurse practitioner, Pediatric Cardiology
Rena Murphy, RN, CNOR, clinical nurse, Pediatric Operating Room
Tabatha Gillmore, BSN, CPN, clinical nurse, Neuroscience
Emily Rineberg, BSN, RN, CPN, acting clinical nurse navigator, Wolfson 4
Karen Grissinger, RN, CPN, assistant director of nursing/family and patient advocate
Bonnie Roberts, RN, CPN, preoperative charge nurse, Perianesthesia
Mary Hall, BSN, RN, clinical nurse, Newborn ICU
Veronica Scott-Fulton, DNP, MBA, MHA, RN, vice president, Operations and Patient Care Services
Ashley Hartman, BSN, RN, assistant director of nursing
C. Marie Stevenson, MSN, RN, CPN, clinical nurse navigator
Phillipa Jones, MBA, MSN, RN, nurse manager, Pediatric Progressive Care
Melissa Turner, MSN, CCRN, clinical nurse navigator
Katie Lakey, BSN, CNOR, clinical nurse, Pediatric Outpatient Surgery Deborah Lloyd, BSN, CNOR, nurse manager, Pediatric Operating Room
Dawn Votava, BSN, CCRN, assistant nurse manager, Pediatric ICU Photos courtesy of Hugh H. Hopkins.
Ebony Hills Moravia, MSN, RN, clinical nurse, Newborn ICU
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Together, we can change the future of health care.
Team Member Survey: May 11 - 29 Your feedback helps improve our work environment. Please participate in the online Team Member Survey May 11 – 29. To maintain strict confidentiality, we are again partnering with Towers Watson, a consulting firm who will collect all of the data and analyze the results. No one at Baptist will see the completed questionnaires.
Access the online survey by: Clicking the announcement on the intranet home page starting May 11 or, Linking to the survey from the email invitation you will receive starting May 11 or, Visiting insight.towerswatson.com/wix/p50823602.aspx starting May 11.
Login: Employee number + last four digits of your SSN (with no spaces)
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Your feedback is important to us Starting May 11, Baptist Health team members are invited to participate in the Team Member Survey. Your candid feedback helps us make changes that improve your work life and environment, which ultimately benefits our patients. Your feedback simplified by combining surveys
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So that you won’t have to complete so many different surveys during the year, we are combining three surveys – the Team Member Survey, the Hospital Culture of Safety Survey and the Nursing Satisfaction Survey for Magnet™ Distinction – into one survey. The number of questions in each survey has been reduced.
IN
Your feedback makes a difference Many changes were made at Baptist Health as a result of feedback received during the 2013 survey. A few of these changes were: n
We recruited 56 associate care providers (ACPs) for nursing units and offered a training program to increase our pool of ACPs.
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We developed new avenues of communication including bulletin boards, employee councils and location/departmentspecific newsletters.
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We brought butterfly needles back as the primary needle for blood draws.
Your feedback is confidential To maintain strict confidentiality, we are again partnering with Towers Watson, a consulting firm which will collect all of the data and analyze the results. Responses are stored in a computer database owned and maintained by Towers Watson. While all responses will be included in the survey results, reports will only be produced for groups containing at least seven respondents. No one at Baptist Health has access to the Towers Watson server or the collected data, and no one from Baptist Health will see any of the completed questionnaires at any time.
Since this survey is only conducted every other year, you won’t want to miss the opportunity to give us your opinions and ideas.
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My Baptist Connect patient portal is for team members, too! Our enterprise patient portal, My Baptist Connect, enables you to safely and securely access and manage your personal health information online. Throughout the last year, the portal has expanded and now includes all four adult hospitals and the following affiliated physician practices, so your medical records will all be in one convenient location: Baptist Medical Centers Baptist Primary Care Baptist Behavioral Health Baptist Heart Specialists Baptist Neurology If you received a service with one of these providers in 2015, you should have received an invitation to enroll in My Baptist Connect. If you don’t recall receiving an invitation via email, call our support team at 844.622.0622.
Become an ambassador for My Baptist Connect and you could win prizes! Baptist Health team members who sign up for My Baptist Connect anytime before Sept. 30, 2015 will be eligible to enter into a monthly drawing for valuable prizes including branded shirts, umbrellas, tickets to sporting events and more. The grand prize will be an Apple iWatch, awarded on or before Oct. 1 to one lucky winner!
If you have not seen your Baptist Primary Care or other affiliated physician, now is a great time to schedule an appointment for your annual preventive visit or any recommended screenings for which you are due. If you are a member of the Baptist Health Medical Plan you may be eligible for these preventive services at no cost to you.
Exploring My Baptist Connect Your personalized portal includes health records for any services or office visit you had after the hospital or physician practice went live with the portal (radiology services will be included after our lab/rad update). It includes the features on page 9 and much more!
Take advantage of the My Baptist Connect patient portal to manage your own personal health information. 8 CareConnection
Quick-Start Guide to My Baptist Connect Get started!
Click on the secure link in your welcome email or go to https://mybaptistconnect.com. Click here to enter your PIN, then create a username and password. After your first visit to the site, you can just enter your login information as you would do for any other secure online account.
Health Records
Once you enter the patient portal, your first screen will display your Medical Health Records where you can select and view: n Allergies n Immunizations n Health conditions n Medication lists n Lab and test results n Clinical summaries of your hospital visit n Hospital discharge instructions
Health Documents
Click on “Health Documents” and then click on “From Baptist Health” to find your clinical summaries from your Baptistaffiliated care providers who participate in My Baptist Connect.
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Baptist Health and MD Anderson for joint cancer program In our next step toward transforming cancer care in our region, Baptist Health and The University of Texas MD Anderson Cancer Center signed the partnership agreement on April 17 to create a joint cancer program in Northeast Florida. The agreement makes official the letter of intent that was signed by both organizations last fall.
“The final approval of this agreement brings us one step closer toward the realization of our partnership with an international leader in cancer care.”
A. Hugh Greene, FACHE, Baptist Health President and CEO
Based in Houston, MD Anderson is the largest free-standing cancer center in the world. As part of the agreement, Baptist Health will become a partner member of MD Anderson Cancer Network®, the institution’s program to elevate the quality of cancer care in communities throughout the nation and world. This means the Baptist Health cancer program will be operationally and clinically integrated with MD Anderson so that patients at Baptist MD Anderson will benefit from the same full range of multidisciplinary care options as those available in Houston, including access to ongoing cancer research and select clinical trials.
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“The final approval of this agreement brings us one step closer toward the realization of our partnership with an international leader in cancer care,” said Baptist Health President and CEO Hugh Greene. “We look forward to bringing Baptist MD Anderson Cancer Center to reality over the coming months.” The Baptist MD Anderson Cancer Center is anticipated to open in the fall of 2015, providing a single destination for highly coordinated, multidisciplinary cancer care for adults in the region. Initially, the program will be housed in the
finalize agreement Members of the executive committee for the Baptist MD Anderson cancer program: (from left) Edward Sim, president, Baptist Health Physician Integration; Michael Mayo, FACHE, hospital president of Baptist Medical Center Jacksonville; Nicole Thomas, MHA, FACHE, Baptist Health senior vice president of Specialty Services, who is leading the integration effort; John Wilbanks, FACHE, Baptist Health executive vice president and chief operating officer; Hugh Greene, FACHE, Baptist Health president and CEO; LeeAnn Mengel, RN, MBA, CMPE, CPC, Baptist Health administrator for Oncology Services; and Keith Stein, MD, FCCM, FCCP, chief medical officer and senior vice president for Medical Affairs and Clinical Effectiveness.
ONE STEP CLOSER
COMING...FALL 2015 Outpatient Center at Baptist Jacksonville, where the Hill Breast Center is currently located. This temporary home will be replaced by a new freestanding cancer care center, expected to open in 2017. Baptist Health and MD Anderson are working together to recruit a dedicated team of medical oncologists and other medical and surgical experts to join the existing cancer care staff. The goal is to replicate the MD Anderson model of care so that cancer patients and their families receive the highest level of care close to home.
Greene emphasized that we are not replacing our current cancer services but enhancing and growing them. This will provide our team members with incredible new opportunities to learn best practices in cancer delivery, as well as greater access to research and opportunities to allow them to be even more effective. “This will be an exciting journey for our team members. With our strong foundation and such an incredible partner, we will provide even more resources and hope to our cancer patients and families and to transform cancer care in our region,” Greene said.
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Celebrating National Health Care Week THEME DAYS KEEP CALM IT’S
THROWBACK THURSDAY MONDAY
THURSDAY
May 11
TUESDAY
May 12
WEDNESDAY
May 13
May 14
May 15
Miracle Monday
Team Tuesday What is great about your team?
Walking Wednesday
Throwback Thursday
Funky Friday
We perform miracles every day! Share yours.
Take the stairs. Park further away. Take a walk on your break.
Take it way back – what’s your favorite memory from the past?
Baptist South
Metro Center Luncheon
Day Shift Luncheon 11:30 am – 1:30 pm Night Shift Dinner 9 – 11 pm
11:30 am – 1:30 pm Baptist Beaches
Baptist Nassau
Day Shift Luncheon 11:30 am – 1:30 pm
Day Shift Luncheon 11:30 am – 1:30 pm
Night Shift Dinner 11:30 pm – 1:30 am
Night Shift Dinner 9 – 11 pm
IS Center Luncheon
FRIDAY
Wear your fun, funky socks.
11:30 am – 1:30 pm
Baptist Jacksonville and Wolfson Children’s Hospital
Baptist Clay Luncheon
Day Shift Luncheon 11:30 am – 1:30 pm
11:30 am – 1:30 pm
Night Shift Dinner 9 – 11 pm
Jacksonville Orthopaedic Institute Luncheon 11:30 am – 1:30 pm
Caring resources for our team members
SATURDAY
May 16 Military Appreciation Day Tell a hero, “thank you.”
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SUNDAY
May 17 Potluck Day Bring in your favorite snack or dish to share with your department.
During National Health Care Week, be on the lookout for Care Booths on your campus, presented by the Baptist Health Caring Council. Learn about resources available to team members to help you care for your mind, body and soul, including demonstrations of Healing Touch, HeartMath and meditation, and pick up a copy of the new Caring Resource Guide produced by the Caring Council just for you.
National Nurses Week is May 6 – 12 During National Nurses Week, we will celebrate all of our Baptist Health nurses who have twice led our health system to Magnet™ designation for excellence in patient care and are now leading us to our third Magnet designation in 2016. n
Our nurses will be wearing special ribbons that signify how they are advancing health care and nursing practice through pursuit of additional education and certifications, as well as by serving on Shared Governance and other committees at Baptist Health and in leadership positions in professional nursing organizations.
n
Qua
lity C
ham
pion
Our intranet will feature a Highlight section that recognizes by name the hundreds of Baptist Health nurses who, during the last year, either completed a nursing degree at the bachelor’s level or higher, earned a nursing-related certification or served in an office in a professional nursing organization.
Please take a few minutes to congratulate our nurses for their achievements, recognize them for their service and thank all of our nurses for the compassionate and professional care they provide.
May Health Observances Health Care Night at the Jacksonville Suns Baseball Game In honor of Nurses Week and Health Care Week, Baptist Health team members are eligible for up to two free tickets to the Jacksonville Suns baseball game on Thursday, May 14, at Bragan Field. Show your Baptist ID at the Suns Box Office. You can also purchase up to two additional tickets at half price on a first-come, first-served basis. Office hours are 9 am – 5 pm and until 8 pm on game nights.
Employee Health and Fitness Month Mental Health Month Older Americans Month Oncology Nursing Month Stroke Awareness Month Trauma Awareness Month 4 – 10
Anxiety and Depression Awareness Week
6 – 12
National Nurses Week
10 – 16
Hospital/Health Care Week
17 – 23
Neuroscience Nurses Week
Medical Transcriptionist Week
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A gift from Baptist Health in honor of our nurses View the feature-length film, The American Nurse, from your home
In recognition of our outstanding nurses, Baptist Health is offering team members the opportunity to view the feature-length documentary, The American Nurse, which premiered at theaters nationwide in May 2014. The instructions and access code will be published on the intranet home page. Nurses who watch the film can also receive 1.50 contact hours of continuing education credit through Nurse.com at a cost of $10.
About the American Nurse Project In 2012, photographer Carolyn Jones and her team journeyed across the United States and recorded the experiences of nurses at work. The book and the documentary that followed feature five nurses along with their patients: Tonia Faust with maximum-security prison inmates; Jason Short with home health patients in Appalachia; Brian McMillion with soldiers returning from war; Naomi Cross with mothers giving birth; and Sister Stephen with nursing home patients at the end of life.
Spirit of Magnet™ Nursing Excellence Award Wednesday, May 6 is the last day to nominate a nurse Winners will be selected for each of the following Magnet qualities from each hospital, Baptist Clay, Home Health Care and two new categories — Flex nurses and Baptist physician practice nurses. n n n n
Quality, evidence-based patient care Teaching/sharing knowledge Professional collaboration Compassionate care
From the winners of these Magnet qualities, 2015 Nurses of the Year will be selected for
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each hospital, Baptist Clay, and Home Health Care, as well as a Flex Nurse of the Year and an Ambulatory Nurse of the Year. All nominees will be invited guests to the Spirit of Magnet Year in Review celebration on June 11 when the winners will be announced. Winners will also be featured in the July issue of Care Connection. Nominations must be made online. Check the Highlights section of the intranet home page for the nomination form.
Women’s Choice for Orthopedics
Baptist Jacksonville, Baptist South and Baptist Beaches have been recognized among America’s Best Hospitals for Orthopedics by the 2015 Women’s Choice Awards. Women’s Choice Awards is a national organization that identifies America’s best hospitals in a variety of categories based on patient satisfaction, clinical excellence and women’s preferences when it comes to a quality health care experience. The best hospitals for orthopedics are determined first by identifying hospitals that provided comprehensive orthopedic services with at least a minimum number of arthroscopy, joint replacement and spine surgery services, as well as onsite MRI scans and physical therapy. We are proud that our hospitals, physicians, nurses and team members are being recognized in 2015 with Women’s Choice Awards in six different categories, distinguishing us as the best health care provider in the region for women.
Pediatric nurses spread joy Earlier this year, when Nurse Manager Lisa Teel, MSN, RN, and Nurse Navigator Amy Shaheen, BSN, RN, were looking for a way to show appreciation to the hard-working team members at Wolfson Children’s Hospital, they took their cues from the children they serve and decided to color outside the lines and spread a little joy. They gave their uniforms a nostalgic look by wearing all white, with Vestex skirts and Amy Shaheen and Lisa Teel old-fashioned nursing caps they wore nostalgic white uniforms on rounds at Wolfson ordered online. After gathering Children’s Hospital. some snacks, they were off to round on the pediatric units, to lighten the mood and say, “thanks!” They were not prepared for the reactions they received. “People were taken back to a time when the nursing cap was a sign of authority,” said Teel. “Physicians shared that they loved the reverence that the caps and white uniforms instilled. Patients and their parents said they associated respect and trust with the old-fashioned uniforms. Team members said it reminded them how nurses provide service to those in need and are servants to vulnerable populations.” Although our uniforms have changed, over the years, this day of rounding was an affirmation that our nurses today still have the same wisdom, integrity, dedication and vision of service as those who came before them.
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Healthy For Life 2016 health insurance discount Cruise into wellness this summer by completing your free annual biometric screening. New this year, there is an increased discount if your biometric screening results fall into certain Healthy For Life ranges and you satisfy the requirements listed below. 1. Complete the confidential online Personal Health Survey before attending your biometric screening. The survey is confidential and can be completed on any computer or mobile device.
2. Complete your biometric screening, comprised of weight, height, BMI, blood pressure, cholesterol and glucose. Screenings are scheduled for June 1 – July 11, at locations throughout Baptist Health. Appointments are required. 3. Be tobacco free. On your Personal Health Survey, complete the tobacco attestation portion to declare you are a non-tobacco user.
Discount Level
Healthy For Life Qualifying Ranges and Requirements
Amount
Gold
Screening results fall in all Healthy For Life ranges; be a non-tobacco user; and complete the online Personal Health Survey.
$1,250
Silver
Meet three of the four Healthy For Life ranges; be a non-tobacco user; and complete the online Personal Health Survey.
$950
Bronze
Meet two or less of the Healthy For Life ranges; be a non-tobacco user; and complete the online Personal Health Survey.
$650
Healthy For Life Qualifying Ranges Biometrics
Qualifying Range
Body Mass Index (BMI)
18.5 – 26.9
Cholesterol Ratio
Less than or equal to 5.0
Blood Glucose
Less than or equal to 100 mg/dl fasting or Less than or equal to 140 mg/dl non-fasting
Blood Pressure
Less than or equal to 130/85 (Both numbers required to be in range)
Healthy For Life qualifying ranges are based on recommendations for a healthy lifestyle from the Centers for Disease Control and Prevention, American Heart Association and our Healthy For Life Advisory Team.
Earn a Publix gift card Spouses covered under the Baptist Health Medical Plan are encouraged to complete the online Personal Health Survey. This voluntary opportunity does not include the wellness screening and will not affect your insurance premium discount. Spouses who complete the survey by July 11 will be mailed a $10 Publix gift card. Spouses can visit bmcjax.ezonlineregistration.net and click “Spouse” to complete their Personal Health Survey.
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Did you know that one in three ICU patients experiences delirium? Training at Baptist is helping to better identify delirium and intervene earlier Delirium, a sudden, significant decline in mental function, was once thought to be a benign problem that clears up on its own with little lasting effect. However, numerous studies have shown that delirium in hospitalized patients has many negative outcomes, including longer hospital stays, increased costs, greater longterm cognitive problems, and increased risk of the patient’s death, both in hospital and after discharge. In April 2014, a systemwide Delirium Management Initiative was launched by the Baptist AgeWell team to show clinicians how to assess patients for delirium so that intervention can begin early. With rollout of the initiative to all four adult hospitals now complete, Gerontology Education Specialist Robert Trenholm, (pictured) RN-BC, shares the impact at Baptist Jacksonville and Baptist South, where the training in Delirium Management was completed first. “Out of the nearly 15,000 older adults admitted to these two hospitals during the last 12 months, 97 percent received delirium prevention measures, and 78 percent were evaluated for delirium using the Confusion Assessment Method, an evidence-based tool that helps clinicians identify delirium quickly so that treatment can begin.” Trenholm said. “As a result, 169 patients were identified as having delirium and received intervention measures.” “Studies show that delirium affects one in three ICU patients. Identifying these patients early
allows us to intervene more quickly and improves their outcomes,” he said. The Delirium Management Initiative is just one way the Baptist AgeWell team helps equip team members and community members with the training and tools needed to enhance the quality of life for older adults. To learn more, visit baptistjax.com/services/geriatric-care .
SAVE THE DATE Baptist AgeWell Annual Conference Saturday, Nov. 21, 2015 University Center, University of North Florida
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Cultivating Sacred Moments in Pastoral and Psychological Counseling Thursday, May 14 University of North Florida, Adam W. Herbert University Center Register today to hear from a national expert who will examine sacred moments as a vital ingredient of change in helping relationships. In small groups, participants will be invited to dialogue with the keynote speaker and each other, and share their own sacred moments in pastoral and mental health counseling. Register at foundation.baptistjax.com/PastoralConference . 8:45 am
Welcome by John Wilbanks, FACHE, executive vice president and chief operating officer, Baptist Health
9 – 10:30 am Morning plenary session: Cultivating Sacred Moments in Pastoral Counseling: A Key to Growth and Change, presented by Kenneth Pargament, PhD, professor of psychology at Bowling Green State University in Ohio 10:30 am
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1 – 2:30 pm Afternoon plenary session: Cultivating Sacred Moments in Pastoral Counseling: Spirituality as a Way of Seeing, presented by Kenneth Pargament, PhD 2:30 pm
Sacred Moments with Family, Friends, and Community, led by Karla Repper, PhD, clinical psychologist, Baptist Behavioral Health The Sacred in Nature, Music, and Art, led by Jim Tippins, MDiv, senior chaplain, Baptist Nassau
Break
2:45 – 4 pm Breakout sessions – Choose one:
Evaluating the Sacred: Is it Life Enhancing or Life-Limiting? Led by Beth Tjoflat, MDiv, chaplain/supervisory education student, Baptist Beaches
Looking for the Sacred in Times of Suffering, led by David Morrell, MDiv, palliative care chaplain, Baptist Jacksonville
Fostering a Deeper Vision of the Sacred, led by Craig Brown, MDiv, MEd/EdS, pastoral counseling resident, Baptist Health
Break
10:45 am – Breakout sessions – Choose one: noon Sharing Sacred Moments in Pastoral Care, led by Don Lynn, MDiv, senior chaplain, Baptist Beaches
Noon – 1 pm Lunch (complimentary boxed lunch)
Team members give more than 40,000 hours as volunteers in our community Each year, Baptist Health asks our team members to complete a short survey that captures the volunteer hours they contributed to nonprofit organizations during the previous fiscal year. Team members who complete the survey get their names entered into a drawing to have a $500 contribution made to the charity of their choice by Baptist Health. This year, team members reported on the survey that they volunteered 40,223 hours during fiscal year 2014, which ran Oct. 1, 2013 to Sept. 30, 2014. The winners of the drawing and the nonprofit organizations they selected were: Virginia Douberly, a finance coordinator at Wolfson Children’s Hospital, selected Dignity U Wear. Robin Huber, a manager in Human Resources Information Systems at Baptist South, selected The Juvenile Diabetes Research Foundation, North Florida Chapter.
Constance Lorey, RN, Baptist South, selected the Calvary United Methodist Food Pantry. Gwendolyn Robinson, Patient Financial Services appeals analyst, Metro Center, selected the Cathedral of Faith Church of God in Christ. Victoria Wright, a patient access representative in Registration at Baptist South, selected the Juvenile Diabetes Research Foundation, North Florida Chapter.
Congratulations to these five team members and thank you to all of our team members who give generously of your talent, time and compassion by serving as volunteers for nonprofit organizations. Baptist appreciates your generosity and embraces your enthusiasm to help positively impact the many needs and disparities in our community.
Sherry Martin selected for national board Kudos to Sherry Martin, Baptist Health manager of Transcription, who was recently selected by the Association of Healthcare Documentation Integrity (AHDI) National Leadership Board to be their District 6 director. This makes her a national representative to her professional association. Martin, who joined Baptist Health in 2009, has also been instrumental in helping to accomplish Back End Voice Recognition for physician-dictated history and physicals, consultations and discharge summaries. Full implementation is projected for June 2015.
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Baptist Health has always been friendly…
totally mobile-
A person’s smart phone can become a virtual life line – serving as their home phone and hub of social interaction – and for about a third of our community, it’s also their only connection to the Internet. 20 CareConnection
and now we’re
-friendly!
Forget stereotypes. Smart phone users today include everyone from seniors over 65 to young students to families with low income. The marketing team not only has been tracking this mobile revolution – but also working for more than a year to create a Baptist-branded website experience that would provide the best possible experience on any type of device, from tablet to laptop to smart phone. As we launch our new “responsive” web design for baptistjax.com, we are doing something that very few health systems have accomplished nationwide – we are unleashing the information within the entire web site (more than 14,000 pages) and making it all accessible to the community, no matter what device they are using. The new baptistjax.com design also includes the launch of a new, mobile-friendly health library using A.D.A.M, one of the most clinically accurate sources of health education content in the world, with more than 22,000 searchable items, 3,000 illustrations and hundreds of videos. For best viewing of the new site, standards-based web browsers such as Safari, Chrome and Firefox are recommended, as well as newer versions of Internet Explorer including 9 and above. It will work on older operating systems and browsers, but may not display perfectly on every page, due to compatibility issues. This is an important step on an exciting journey into true continuity of experience, and we look forward to using this platform to help us create more value, convenience and satisfaction for the community we serve. Your comments, questions and feedback are welcomed at baptistjax.com/comments .
Who cares about standards and best practices? (We all do!) Health care systems pay close attention to meeting or exceeding standards when it comes to patient care, quality and safety. But what about our non-clinical interactions with patients? When health care consumers are searching for a provider or treatment option that’s available in our community, their search for information almost always includes the web. To ensure that Baptist Health continues to be positioned as a trusted leader throughout the region, part of our marketing team’s job is to apply web standards and best practices to our community-facing web site, baptistjax.com. Without getting too technical, those web standards have to do with driving toward innovation without sacrificing compatibility. We know from multiple marketing studies that while not everyone has a laptop or desktop computer, nearly everyone from age 18 up has a smart phone. We also know that more than 80% of our web traffic is using a web browser that is less than 3 years old. With this in mind, we have applied current web standards and best practices to our new baptistjax.com site – and designed it to work best for the largest percentage of people in our community. Best practice informs us and guides our strategic focus…not only in delivering patient care, but also in delivering patient and consumer experiences on the web!
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New online tool for reporting team member injuries and exposures If you have an injury or exposure at work, it is important to report it to Employee Health/ Occupational Health as soon as possible so they can ensure you receive prompt evaluation, medical attention if needed, and appropriate follow-up. Your safety is very important and prompt reporting will assist Baptist Health in taking steps to correct any potential safety hazards. A new online tool is now available on the intranet for team members to use to report injuries and exposures. The online injury report will
be available in the Quick Links section on the intranet home page. Team members may use the online tool or a paper form. Regardless of which you choose, please make sure to contact the Employee Health/Occupational Health office for your location within 24 hours of your injury or exposure. You can leave a voicemail, and you will be contacted the next business day. Please also make sure your manager is aware of the situation. Remember, injuries and exposures to team members should be reported to Employee Health/Occupational Health. If an incident involves a patient or visitor, it should be reported to Risk Management as an event.
Good catch Megan Baker! Having the right processes in place is essential to maintaining consistently high quality and preventing errors — but no system is perfect 100 percent of the time because systems rely on people, and people can make unintentional mistakes or inaccurate assumptions without realizing it. Hence the saying, “to err is human.” With that truth in mind, it is important for all team members to be mindful and aware when something doesn’t look right — and speak up about it. Recently, Megan Baker, RN, a nurse in the Pediatric ICU at Wolfson Children’s Hospital, did just that. Baker noticed that a new order received for medication administration was placed by a person whose name was not familiar to anyone on the unit. She spoke up. After conferring with the pharmacist and the nurse practitioner, Baker confirmed that the order was unintentionally entered in the wrong system — a human error. The good news is, she knew it didn’t look right and she did not act on the order. Everyone would like to eradicate mistakes, but no industry or organization can, so what we must do is be vigilant for our patients and team members at all times. This is what Megan did. That’s exactly what is meant by creating a culture of safety. By catching potential errors like this before they ever impact a patient or team member, we create a safer environment for everyone.
Good Catch!
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New director of Clinical Education We are pleased to welcome Elizabeth (Liz) Bruno, MSN, RN, as director of Clinical Education, Baptist Jacksonville, a newly created position that will lead the clinical education and human performance development efforts of Baptist Jacksonville and Wolfson Children’s Hospital. She reports directly to system Chief Learning Officer Justin Lombardo with strong reporting ties to the nurse executives of the two hospitals. Bruno worked for the Baptist St. Vincent’s Health System as a clinical nurse specialist in the late 1990s and then was promoted to director of Educational Development for St. Vincent’s Health System. Most recently, she was director of Organizational Development for Southeast Georgia Health System where she led the development of a medical simulation lab and the design and implementation of a leadership college. She also served in the U.S. Army Nurse Corps, attaining the rank of major.
Interim director of Construction Services We welcome Gale Sipe as interim system director of Construction Services for Baptist Health. Sipe, who is with Adams Management Services, has 30 years of health care, commercial and institutional building experience, and has successfully managed the preconstruction design and engineering process for many complex projects. Her most recent project was the William P. Clements, Jr. University Hospital at the University of Texas Southwestern Medical Center in Dallas, a 460-bed replacement hospital for St. Paul Medical Center that cost $670 million and encompassed 1.2 million square feet. Sipe has a Bachelor of Science in Civil Engineering from the University of Illinois at Urbana-Champaign and an MBA from Baldwin Wallace College in Ohio. Her office is located in the Baptist Jacksonville Tower, Lower Level. She can be reached at 904.202.2844 or gale.sipe@bmcjax.com .
Baptist leaders share innovations in nursing roles during webcast Diane Raines, DNP, RN, senior vice president and chief nursing officer for Baptist Health, and Mary Leen, DNP, ARNP, director of Care Coordination for Baptist Physician Partners, presented a web cast for HealthLeaders Media on April 29 that shared how Baptist Health is cultivating new nurse leadership models. During the webcast, they also outlined how Baptist Health is providing the skills training and staff structure to support new nurse leaders and translating that into improved metrics.
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Secure texting now available for physicians at all campuses Baptist Health recently completed the enrollment process for physicians at Wolfson Children’s Hospital, Baptist Jacksonville, Baptist South, Baptist Nassau, Baptist Clay and Baptist Beaches to make secure texting available for physician-to-physician communication. The next phase of the secure texting rollout will be for primary care and specialty practices. Stay tuned for more information.
Kiko Jimenez, MD, chief of staff at Baptist Beaches, said that he and those who have used the secure texting app found it to be very user friendly. “Knowing that this application is HIPAA compliant and will not compromise patients’ personal health information when I have to communicate promptly with a colleague about a patient’s condition or clinical situation makes it a very helpful tool. I strongly recommend that all members of the medical staff download this app and give it a try.” “Texting has always been a welcome solution for timely communication between doctors,” said Pamela Rama, MD, a cardiologist at Baptist Beaches. “It eliminates paging a doctor then waiting for a return call. It also takes into consideration that the doctor you are trying to reach might be in the middle of seeing a patient or performing a procedure, which you don’t want to interrupt. Secure texting offers a function that allows the recipient the option to respond later when it’s more convenient.” Morris Dees, MD, an internist and hematologist oncologist at Baptist Beaches, said, “It has helped me make requests for consults very quickly. I like the idea of communicating with doctors by text and not playing phone tag.” A few benefits of secure texting for physicians: n
Timely patient care communications with other physicians that are HIPAA compliant.
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Ability to receive notification of consults.
If you are a physician and you haven’t enrolled and have received an invitation, please contact 904.202.7565, option 4. Nizar Maraqa, MD, is a Wolfson Children’s Hospital pediatric infectious disease specialist and secure texting champion.
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Introducing Wellness Connexion Members of the team who worked for more than a year to create and operationalize the Baptist JCA Wellness Connexion (left to right): Lior Spring, JCA director of Communications and Development; Nancy Green, JCA assistant executive director; Patrice Dickman, JCA assistant Wellness director; Julie Schafer, Baptist manager of Healthy Living; Melanie Husk, Baptist senior vice president of Marketing and Communications; Ali NeSmith, JCA Wellness director; Hollie Arnold, JCA membership director; Catherine Graham, Baptist administrator, Physician Specialty Services; Katie Kight, JCA director of Strategic Implementation; and Myron Flagler, JCA executive director.
Baptist Health and the Jewish Community Alliance (JCA) held a reception on April 14 to celebrate the opening of the Baptist JCA Wellness Connexion, an innovative program designed to improve the health of JCA members and the greater community. An online wellness assessment allows members to evaluate their health risk factors and identifies areas where they may want to take action to improve their wellbeing. After the member has his or her online assessment results, our wellness coaches are onsite at JCA throughout the week so that they can help the member take the next step — a biometric screening to capture those numbers we all need to monitor — blood pressure, blood glucose levels and body mass index. “I am truly delighted to see the JCA and Baptist Health join together to create this valuable service for JCA members. This partnership is in its infancy, but the possibilities for growth and benefit to the entire community are endless,” said Executive Vice President and Chief Operating Officer John Wilbanks.
Meet our RN wellness coaches Cheryl Meyer, BSN, RN, CHC, joins us from U.S. Preventative Medicine where she worked for seven years. She is certified as a heath coach by the National Society of Health Coaches and as a trained lifestyle coach by the Center for Disease Prevention and Control’s National Diabetes Prevention Program. She has her Bachelor of Science in Nursing from the University of North Florida.
Amaris Chrispell, BSN, RN, completed her Bachelor of Science in Nursing at Jacksonville University in November 2014. Prior to returning to nursing school, she was a wellness coordinator at Motorola headquarters in Schaumburg, Illinois. She is also certified as an ACE trainer by the American Council on Exercise.
Both Meyer and Chrispell report to Julie Schafer, MPH, CPH, MCHES, manager of Healthy Living for Baptist Health.
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Little cubs and families treated to special event at EverBank Field Little members of the Jacksonville Jaguars Cub Club and their families enjoyed a special event at EverBank field on April 8 when they had the opportunity to take a behind-the-scenes tour, meet the ROAR cheerleaders and team mascot Jaxson de Ville, and have their photos taken on the field and in the Jaguars locker room. The Jacksonville Jaguars Cub Club, sponsored by Baptist Health and Wolfson Children’s Hospital, is designed for the youngest Jaguars fan, from birth to age 3, and their parents. Membership includes: n
A special edition Jaguars Cub Club onesie or T-shirt, blanket and drawstring bag
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A welcome letter from Coach Gus Bradley
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A quarterly newsletter with health and safety tips from Wolfson Children’s Hospital
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Invitations to special events like this one
Membership is free to all babies born at any Baptist Health hospital on or after Jan. 1, 2014. Cub Club memberships can also be purchased by anyone for $29.99, plus $5 shipping and handling via jaguarscubclub.com .
The Jaguars Cub Club was created by Baptist Health and Wolfson Children’s Hospital, and now has more than 1,200 members!
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More Ebola training sessions offered at Jacksonville University Baptist Health has been conducting a series of Ebola training sessions at Jacksonville University’s Simulation Center for physicians, nurses and others who are part of Baptist’s Planned Emergency Response-Infectious Disease Team (PERT-ID). The training is to prepare team members who in the future could care for patients suspected of, or confirmed to have, the Ebola virus. Realistic scenarios took place with the help of university drama students.
Do you have a passion for direct patient care? We are pleased to announce an educational opportunity for team members who are interested in advancing in the health care field. We have partnered with Concorde Career Institute and will be offering a 12-week Certified Nursing Assistant (CNA) prep course and exam. There is no cost for team members who are selected for this program. Application period: May 10 – 24, 2015 Course schedule: July 8 – Sept. 26, 2015, Wednesdays, 4:30 – 8:30 pm Saturdays, 8 am – noon Location: Concorde Career Institute
Requirements for course: n Employed at Baptist Health a minimum of 12 hours (FT, PT and PRN worked more than 1,000 hrs) n
No documented counselings for the last 12 months
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Background check (level 1 for enrollment and level 2 before state exam)
The CNA course will include classroom sessions, simulation labs, computer and hands-on testing, and a 40-hour internship in a clinical setting.
Applications are located on the intranet. For more information contact Shannon Baum, director, Flex Team, at Shannon.Baum@bmcjax.com or call 904.202.1747.
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Integration
PhysicianIntegration Welcome new physicians Tuan Quoc Nguyen, MD Baptist Primary Care Hospitalist Team Baptist Beaches Dr. Nguyen earned his medical degree and completed his internal medicine residency at Meharry Medical College in Nashville, Tenn. Prior to joining Baptist Health, he worked at Saint Thomas West Hospital in Nashville. To contact Dr. Nguyen, call 904.348.0974. Michelle Taveras, PhyD, MSW Baptist Behavioral Health Lane Avenue Dr. Taveras completed her Master of Social Work at Fordham University in New York City and earned her Master of Arts in Clinical Psychology and her Doctor of Psychology from The Chicago School of Professional Psychology in Chicago. She is fluent in reading and writing Spanish. She is located at 810 Lane Ave. S., Jacksonville. To schedule an appointment, call 904.376.3800. Melissa “Missy” Roffman, PhD Baptist Behavioral Health AgeWell Institute Dr. Roffman earned her Bachelor of Arts in Psychology from the University of Florida in Gainesville. She completed her Master of Arts in Counseling Psychology and her Doctor of Philosophy in Counseling Psychology at the University of Maryland, College Park, Md. Before joining Baptist Health, she worked at the Jacksonville VA Outpatient Clinic as a primary care psychologist. She is located at 841 Prudential Drive, Suite 180, Jacksonville. To schedule an appointment, call 904.376.3800.
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New Behavioral Health outpatient director Terrie Andrews, PhD, is the new director of Outpatient Services for Behavioral Health. Dr. Andrews is a licensed clinical psychologist with a strong background in business operations and development. She has worked at Baptist since 2013 and has been instrumental in expanding consultative services at Wolfson Children’s Hospital, in addition to providing psychological testing and psychotherapy services to children and adults. In her new role, Dr. Andrews oversees outpatient operations, facilities, providers and administrative support staff, reporting to Ellen Williams, PhD, administrator of Behavioral Health. She will also collaborate with the new Adult Medical Director Peter Clagnaz, MD, who joins Baptist this summer, and Child and Adolescent Medical Director Michael De La Hunt, MD, to support the outpatient psychiatry team and collaborate on the department’s clinical direction.
New business development specialist Jennifer Salah, MS, CHES, has joined the Baptist Health Business Development team as the business development specialist dedicated to Baptist Nassau and Wolfson Children’s Hospital. Salah earned both her Bachelor of Science and her Master of Science in Health Education from the University of Florida. She is a certified health education specialist and previously worked for the Be the Match Foundation as the account executive for donor recruitment and community development.
Credentialing team members earn certifications
These three team members of the Baptist Physician Services Credentialing department received their Certified Provider Credentialing Specialist (CPCS) certificates in April after passing the CPCS examination, administered by the National Association of Medical Staff Services. Congratulations to Daryl Munn, Kandi Rea and Debbie Rudd.
Service anniversary for Rikki Pirtle
Spotlight: Paula Peacock, RN, office manager Baptist Primary Care Reedy Branch The difference between a boss and a leader is that a boss says, “Go!” while a leader says, “Let’s go!” Front Office Specialist Amanda Vanlandingham said that this attitude truly embodies the type of leader that Office Manager Paula Peacock has been at Baptist Primary Care Reedy Branch. She has tirelessly inspired and motivated her staff, guiding them not only with encouraging words but by unwavering example. Her devotion as a selfless leader is what so often also made her a dear friend and cherished confidant. As Peacock leaves Reedy Branch to become a nurse practitioner at another Baptist Primary Care location, her staff is proud of her accomplishments and wishes her the very best in her future endeavors.
The Central Business Office of Baptist Primary Care recently celebrated the 20th work anniversary of Patient Financial Services Representative Rikki Pirtle. In recognition of this achievement, department leaders treated her to a luncheon at the Longhorn Steakhouse. Pictured are: Lynne Davis, Barbara Jasinski, Pirtle, Connie Carver, Steve Runnels and Jill Kellum.
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Jacksonville
BaptistJacksonville Wound Care Center recognized for quality outcomes Physicians, leaders and clinicians gathered on April 8 to celebrate a Center of Distinction Award received by Baptist Jacksonville’s Center for Wound Care & Hyperbaric Medicine.
prevent the need for amputation. We are able to heal chronic wounds faster using the most advanced treatments and technology.”
Newly certified nurses at Heart Hospital
The center achieved outstanding clinical outcomes for 12 consecutive months including patient satisfaction higher than 92 percent, and a minimum wound healing rate of at least 91 percent within 30 median days. The recognition comes from Healogics, Inc., the nation’s largest provider of advanced wound care services. The Wound Care Center is a member of the Healogics Network, which includes more than 635 centers across the U.S. “The clinic saw many changes and process improvements in 2014,” said Pam Gammons, Healogics program director for the Baptist Jacksonville location. “This award speaks to the superb team of professionals at the clinic who truly care about their patients.” Wound Center Nurse Manager Nancy Marlett, added, “The many changes and process improvements were instituted by entering a collaborative relationship with Healogics, Baptist Health Nursing Director Michelle MacDonald and myself. We joined forces to reorganize the department resulting in the center receiving this impressive recognition.” Michael W. Lusko, DO, FACEP, UHM, medical director of the center, said he is pleased the center is being recognized for the dedication and hard work of its team members. “Our goal is to heal patients’ wounds, relieve their pain, and
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Congratulations to these team members at Heart Hospital 3 South who recently became certified in their field of nursing. Kellie Federico, RN, and JoAnne Murphy, RN, earned the CCRN (critical care registered nurse) credential and Jennifer Vanwey, RN, earned the PCCN (progressive care certified nurse) credential.
Shop talk Shop Talk Cookware sale: May 5 – 6, 6:30 am – 5 pm, duPont Auditorium Check out the Pavilion Carousel Gift Shop for end-of-season deals on winter apparel. Movie tickets and ticket bundles are available for purchase in both gift shops.
Wolfson Wellness Center news New Wellness Center hours In response to team member requests, the Wolfson Wellness Center has changed its hours of operation for a trial period, which is now past the halfway point. The facility currently opens at 5 am, Monday – Friday, but your utilization is needed in order to keep these early hours of operation.
Membership discount for team members Wolfson Wellness Center and Healthy For Life continue to offer a subsidy discount for employee memberships. Benefits-eligible team members can receive a monthly contract membership for $12.50 per month. For questions or more information, call Ron Baxa at 904.202.9708.
BaptistClay Clay Relax and Recharge Day
Easter Bunny visits ER
Healthy For Life recently celebrated Wellness Champion Appreciation Week with our volunteer wellness ambassadors leading daily challenges and events throughout the health system. At Baptist Clay, Wellness Champion Joan Bartlett led her Imaging team in breathing exercises for Relax and Recharge Day.
Patients and team members in the Emergency Center at Baptist Clay received a visit from the Easter Bunny shortly before the holiday in April, thanks to Terry Sanchez, Baptist Primary Care Fleming Island, who dressed up as the Easter Bunny and provided candy, treats and cheer for kids and kids-at-heart.
Thank you to the more than 100 team members throughout Baptist Health who serve as volunteer wellness champions in their work areas. If you are interested in being a wellness champion, visit the Healthy For Life section of the intranet to submit an application. New champions receive a complimentary backpack and badge pull.
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BaptistBeaches Beaches New Laboratory director Eric Stubbs has joined Baptist Beaches as Laboratory director. Stubbs comes to Baptist after serving in the United States Air Force with more than 21 years in general laboratory experience and 14 years of management experience. He has expertise in various areas of the laboratory from small clinics to large medical centers. His career accomplishments include blood bank manager at Osan Air Base in the Republic of Korea and point of care testing program manager at Nellis Air Force Base in Nevada. Most recently, he was director of Radiology and Laboratory Services at Peterson Air Force Base in Colorado. Stubbs has a bachelor’s degree in health sciences from Touro University and masters’ degrees in business administration and health sciences from Trident University International.
Distinguished Caregiver
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James Lentz, RN Medical Surgical Unit James Lentz has a true passion for helping people and it shows in his care at Baptist Beaches. A co-worker shared an example of when he went out of his way to help a patient by getting an interpreter on the phone, so the patient would better understand his treatment. Co-workers also say that he stays positive, keeps a smile on his face and is always willing to help out his fellow team members or pick up extra shifts when the unit is in need. He also presents ideas for ways to improve the workflow of the unit. R V I C
Free yoga classes at Carver Center Here’s a great way to increase your fitness level. Free yoga classes are being offered on Tuesday nights at 6:30 pm, now through June 9 at the Carver Recreational Center, located at 777 5th Ave. S., Jacksonville Beach. Sponsored by Baptist Beaches, the classes are taught by certified yoga instructors who will teach the basics of yoga for improved flexibility, strength and balance. For more information, call 904.270.1614.
BaptistNassau Nassau Nurse says, “Listen to your heart” It started out as a lump in her throat that Pam Bolden, RN, nurse manager of Surgical Services, attributed to stress. But after a few days, she couldn’t ignore it any longer, so she made an appointment with her cardiologist, George Le-Bert, DO. While undergoing tests, Bolden went into cardiac arrest and was resuscitated several times. She was transported to Baptist Jacksonville where she received a life-saving stent to open her artery. “I am blessed and thankful for the outstanding care I received at Baptist Nassau and The Heart
Hospital,” she said. Bolden is now back at work doing what she loves – caring for patients. Her advice to others, “Listen to your heart.”
Breastfeeding support group Baptist Nassau is hosting a new breastfeeding support group on the first Tuesday of each month from 11 am to noon in the Rayonier Room, located next to Administration. The group is led by a certified lactation counselor who can answer questions about infant feeding. All breastfeeding mothers and their babies are welcome to attend. To register, go to baptistjax.com and select Classes and Events. For more information, call 904.202.2229.
BaptistSouth South Volunteer Recognition Luncheon On Friday, April 17, Baptist South wrapped up National Volunteer Week with their annual Volunteer Recognition Luncheon. The volunteers enjoyed a delicious lunch provided by Dietary Services followed by an award ceremony when volunteers who reached a new milestone for their hours of service to the hospital were recognized. First photo: Rosemary Olney and Brian Free for 2,000 hours of service. Second photo: Pat Johnson, Molly McCoy, Diane Limongelli, Shirl Boatright, Bill Wiggs and Pay Busby for 1,500 hours of service. Third photo: Marlene Biffar, Nievella Dedias, Gordon DuFresne, Pam Faberowski, Gale Bradford and George Stramlauf.
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Wolfson
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Happy 10th Anniversary Flex Team
Recognizing the need for specialized pediatric nurses to assist in filling the needs of the ICUs and medical units at Wolfson Children’s Hospital, the Wolfson Flex team was created in April 2005. It started with six team members and has grown over the last decade to include more than 40 registered nurses and associate care providers. These caregivers are a vital part of the Wolfson Children’s team, filling in on all units throughout the hospital. Pictured blowing out candles at their recent 10th anniversary celebration is Erin Brewer, who was the first nurse to join the Wolfson Flex team.
Bass Tournament is May 14-16 The 26th Annual Wolfson Children’s Hospital Bass Tournament will take place May 14-16 at the Palatka City Docks. The second-largest bass tournament in the nation, it has contributed more than $2 million to Wolfson Children’s Hospital. This year’s tournament supports the Wolfson Children’s Diabetes and Endocrinology Institute. For more information, visit wolfsonbasstournament.com .
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New ER and transport nurse manager Alisha Wise, BSN, RN, RRT, has been promoted to nurse manager for the Children’s Emergency Center (CEC) and the Kids Kare Pediatric Transport Team. A registered nurse and a registered respiratory therapist, Wise has been a night-shift assistant nurse manager in the CEC since 2012. She began her career at Baptist Health in 2002 as a respiratory therapist, working throughout Baptist Jacksonville and Wolfson Children’s Hospital until 2007 when she graduated with her associate degree in nursing and began working in the CEC. She completed her Bachelor of Science in Nursing from Jacksonville University in 2014 and is a graduate of the Emerging Leaders Initiative.
Winning poster presentation Congratulations to these NICU team members whose poster presentation of their integrative research was selected as Best Overall from more than 50 posters at the internationally renowned Annual Gravens Conference on the Physical and Developmental Environment of the High Risk Infant. Their research topic was “Use of Auricular Acupuncture to Promote Milk Production in Lactating Mothers of Infants in the Neonatal Intensive Care Unit.” The principal investigator was Lactation Consultant Diane Hutsell, RNC, IBCLC. Co-investigators were Registered Dietitian Cecelia Sheridan, MPH, RD, LD/N, Neonatologist Sandra Suchomski, MD, and Neonatologist Mary Lim, MD. Pictured here are Dr. Suchomski, Hutsell and Sheridan.
Purrfect partnership allows kids to remotely play with cats Wolfson Children’s Hospital and the Jacksonville Humane Society launched the Play with Cats program in April, a collaborative project that gives children in isolation the chance to interact with cats at the shelter without being in the same room. Using high-speed data networks, high-definition cameras and interactive toys, the system puts kids in control of cat toys at the shelter with the push of a button and enables them to watch cats on TV as they play with the toys. “About 20 percent of our patients are in isolation at some point during their stay, so we are excited to bring the healing power of an animal friend to the bedside,” said Pat Kirkland, manager of Family Support Services (pictured with a patient). Made possible by a $15,000 grant from the Mattel Children’s Foundation, the Play with Cats program connects to 151 rooms through the Get Well Network.
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Sandra Blanchard Environmental Services technician A young girl who had been a patient in the Neurosciences Unit for several weeks wanted to have braids in her hair. Sandra Blanchard came in on her day off to wash and fix the child’s
hair. While she was out purchasing the braids, the patient was discharged to another facility, so Blanchard went to the other facility to braid her hair. Nurse Manager Mollie O‘Neill said, “Ms. Sandra is very caring and loving to our patients and we appreciate her so much. This is just one example of how she goes above and beyond for our children.”
Comfort Corner The Hospital Employee Advisory Team (HEAT) has partnered with the Pavilion Plaza Pharmacy at Baptist Jacksonville to implement a Comfort Corner stocked with items that may help reduce a child’s anxiety or pain during an outpatient procedure, including a blood draw or IV start. The items for sale are some of the same ones used at Wolfson Children’s Hospital during inpatient and Day Hospital procedures. They include the Shotblocker® (distracts the patient from pain signals caused by the needle poke), TootSweet® (sucrose-and-water solution to calm and soothe distressed infants) and LMX 4 Cream (numbs skin for blood draws and IV starts). With input from HEAT, the program was led by Pat Kirkland, MS, CCLS, CHES, manager, Family Support Services, and Fern Hannigan, MSN, RN, CPN, coordinator, Integrative Care. Special thanks also goes to the pharmacy for helping to launch this program. You can refer any parent or caregiver to the Comfort Corner, which will be clearly labeled and on a shelf on an end cap across from the pharmacy counter.
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discount championship tickets THE PLAYERS Championship is again offering Baptist Health team members special ticket prices for the annual event at TPC Sawgrass in Ponte Vedra Beach. Purchase single-day grounds tickets for $45 each, and $25 will be donated back to us through the “Chip in for Youth” program. This price is good for any of the tournament rounds Tuesday, May 5, through Sunday, May 10, and there is no limit to the number of tickets you can buy. Grounds admission is FREE to kids (age 18 and under) with a properly ticketed adult. Wolfson Children’s Hospital will be Charity of the Day on May 7. When purchasing tickets, be sure to enter the code: BAPTIST, using all capital letters. For more information and to purchase tickets, visit chipinforyouth.com .
Classifieds FOR RENT
One BR with W/D in Historic Springfield – Very quiet. Located close to downtown and BMC on N. Laura St. Very nice, $600 plus deposit. 904.866.2280 or email phout@att.net Orange Park area – 1 BR, 1 BA apt. $550 monthly. No water bill. No electric bill. Free cable. Call Eva Rivera, 904.318.2128.
FURNITURE
Solid oak library table – beautifully refinished. 3’ x 6’, casters may be removed if desired. Price is negotiable. Call 904.268.2192.
HOME FOR SALE
Care Connection is available online. Issues can be found on the intranet by clicking on Life at Baptist.
Submit a Classified Ad Next deadline: May 8, 2015 Select the Life at Baptist tab and then Submit Classifieds online.
2011 Yamaha FZS SHO Supercharged 3 seat wave runner with single trailer and cover. Has approximately 10 hours of run time, $8,500. Text 904.451.1170. Tickets for Florida Country Fest – June 13 & 14. Section B, row 30, seats 15 & 16. 2 tickets for both days. $179 each. Call 904.485.0139. Misc. items – Shopsmith Power Station w planer, 2 sanders, band saw. Coleman generator, 5,000 watts, 110/240 volts. Hurricane 3-cylinder air compressor w twin pack. Werner Ladder Jack, 300 lb. capacity. Acetylene cutting torch w tank. 16 mm projectors. 2 projector screens. Fold-up ladder. router w table. Prices negotiable. Call 904.268.2192.
4 bedroom, 3 bath home – 2,355 sq ft, Mandarin, 250k. 20 minutes from downtown. 9 minutes from Baptist South. Email keisha.padala@gmail.com
Jazzy Select Scooter – Mint condition. Black seat with red trim. Originally paid $5,000. Asking $1,500. Photos available. 904.334.3108.
MISCELLANEOUS
VESTEX UNIFORMS
Car seat canopy (boy), $10. ABC foam floor puzzle, $10. Disney girl bike, training wheels, $15. Boy 1st bday decor kit, $10. Text 874.0659.
Digital Care Connection
2 large navy blue Vestex uniforms – 1 top with 2 side pockets and 1 without. Contact me for price. s32santiago@gmail.com or 240.593.4753.
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Guidelines
Ads are accepted only from Baptist Health team members, physicians and volunteers. Ads cannot be placed for any kind of business or service. Ad text is limited to 150 characters. Be sure that your ad text includes only personal contact information. (no work phone numbers and emails) Do not use ALL CAPS, italics or bold font in ad text. A list of abbreviations to be used is available on the intranet. Realtors’ phone numbers and websites cannot be used. Ad submissions and changes will not be taken over the phone.
How many Care Connections does your department need?
To adjust the quantity of Care Connections distributed to your department or location, send an email to editor@bmcjax.com and include your department name and number and the new quantity you want to receive. Please allow one month for changes to take effect. Goods advertised are sold by individual team members. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.