Care Connection December 2014

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December2014

Care Connection

Wolfson Children’s Hospital has an inspiring music video


Wolfson Children’s Hospital video re “No matter what, you’ll never be alo Just in time for the holidays, Wolfson Children’s Hospital has released an inspirational music video that features patients, physicians and team members singing along to the song, “Compass” by Lady Antebellum. Although filming took place in early November, it took more than a year to bring the music video from an idea to reality. In late 2013, Veronica Scott-Fulton, vice president, Operations and Patient Care Services at Wolfson Children’s Hospital, saw a video that was produced by the Oncology Unit of - Lindsay Phillips, Child Life specialist, another children’s Weaver 4, Wolfson Children’s Hospital hospital and forwarded it to Kip Deckerhoff, who was nurse manager of Pediatric Oncology at the time. He passed it along to Lindsay Phillips, the

“These children face terrible diagnoses and diseases, and it is amazing to see how resilient they are. It is an honor to go through this journey with patients and their families.”

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unit’s Child Life specialist, to see if she could help identify some patients for a similar video to be produced at Wolfson Children’s Hospital. The team soon enlisted the help of Ken Morselander, a health care consultant with experience in medical writing and video production, who volunteered his time for the project. Ken’s wife Sharon Morselander is familiar to many because she used to work as a consultant in the Perioperative Nursing Department at Wolfson Children’s Hospital. Ken’s first step was identifying the song and getting permission from Lady Antebellum’s record label to use it in the video. Since his expertise is in scripting and development, but not video shooting and editing, he also began searching for others to join the project on a volunteer basis. He became so committed, he and his wife donated their own money for videographers to shoot the video at a deeply discounted rate.


eminds patients that one.” Phillips said, “When Ken walked us through the process, I realized this was much more complicated than I expected, and it was going to take a whole team of people.” In August, Phillips worked with Child Life specialists from other departments to identify patients for photos to include in the video. “Although the video that originally inspired us was oncology patients, we wanted to feature patients from other units as well.”

What people are saying about the music video:

“What a beautiful reflection

of how the Wolfson Children’s team embraces all patients with love, compassion and dignity.

“Amazing video! It touched

The video shoot took place on Nov. 3, and lasted more than 12 hours. “We originally shot video in four different places but ended up featuring the video that was shot on 4 Weaver.”

my heart and made me smile and cry at the same time. Makes me proud of the work we do at Wolfson Children’s Hospital.

“I would like to thank all of our team members, physicians and patients who took part in this inspirational video, but especially Lindsay Phillips who made this happen. It’s an amazing video that shows the love and compassion we have for our patients and their families at Wolfson Children’s Hospital,” said Scott-Fulton.

“This amazing facility and

wonderful staff helped us through some of our scariest days! Thank you Wolfson Children’s Hospital!

See it on BlueTube You can view this and other Baptist Health videos on BlueTube, our new internal video channel, which can be found on the intranet homepage. BlueTube videos can only be viewed from Baptist Health computers and via the VPN (virtual private network). The computer you use must have a video player (Adobe Flash). If you experience problems viewing a video, contact the Service Desk at 904.202.7565. December2014 3


22nd Annual

STEP OUT ©

WALK

TO STOP DIABETES

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More team members support diabetes walk than ever before Baptist Health showed up in full force Nov. 22 for the Step Out: Walk to Stop Diabetes along the Jacksonville Northbank Riverwalk. A total of 374 people on 50 teams walked for Baptist Health and raised approximately $19,000 for the American Diabetes Association, setting an organizational record for both participation and fundraising. Baptist employees also provided health screenings at the walk. Many thanks to all the team captains who supported the walk, with a special word of appreciation going to our corporate captains Diane Raines, Baptist Health senior vice president and chief nursing officer, and Nicole Thomas, vice

president of Operations and Specialty Services, Baptist Jacksonville, as well as Tiffany Thomas of the Healthy For Life program, who served as the Baptist Health team coordinator.

United Way Recipe Contest The winning entries from the Baptist Health 2014 United Way Recipe contest are now available on the intranet. The contest used our United Way theme to gather our team members’ best appetizers of the ’60s, best main dishes of the ’70s and best desserts of the ’80s. To find them, select the United Way highlight on the intranet home page or visit the Employee Experience section of the intranet .

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Team members complete more extensive Ebola training During November, Baptist Health conducted a series of Ebola training sessions in the Simulation Center at Jacksonville University for members of the PERT-ID (Planned Emergency Response-Infectious Disease) Team and other nurses, physicians and team members who may care for patients suspected of, or confirmed to have, the Ebola virus. A significant portion of the four-hour training sessions focused on practicing the donning and doffing of Level I and II PPE (personal protective equipment). Each session began with a 30-minute briefing by Diane Raines, senior vice president and chief nursing officer, or Kathy Murray, nurse executive for Baptist Beaches and executive lead for Infection

Prevention system-wide. The sessions ended with a debriefing where participants reviewed videos of their practice scenarios. The new skills will be helpful for caring for Ebola patients and other infectious disease patients as well. Raines said, “I have great respect for the nurses, respiratory therapists, Environmental Services and Patient Access Services team members who stepped forward to increase their skills and become more competent caregivers.”

Next Training Opportunity Another training session will be offered to interested team members in early 2015. Please ensure you have your manager’s permission to attend. For more information, go to the intranet home page and select the Ebola Notices link.

BENEFITS

Please review your 2015 Benefits Confirmation Statement for accuracy All benefits-eligible team members hired before Nov. 2, 2014, received their 2015 Benefits Confirmation Statements in the mail in early December. If an error was made in recording your elections, please note your corrections on a copy of the confirmation statement, scan and email it to Employee Benefits at benefits@bmcjax.com or fax

it to 904.391.5337. Corrections must be received by the Benefits team before Dec. 31, 2014. Due to IRS regulations, any benefit elections made during Open Enrollment will remain in effect until Dec. 31, 2015, unless you experience a qualifying event.

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Healthy For Life Healthy holiday season tips n

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Before arriving at a holiday party, eat a nutritious snack, like fruit or vegetables, so the temptation to indulge in high fat foods won’t be as great. If you are attending a holiday potluck, bring a healthy dish. Take a walk before or after you eat a large dinner, or get the family involved in an exercise everyone can enjoy. Try to eat slower. It takes about 20 minutes before your brain recognizes that you are full. Watch your portions. Fill half of your plate with fruit and vegetable dishes and the other half with lean protein and starches.

Healthy For Life spotlight Healthy For Life congratulates Patient Access Representative Jessica Wilson, Baptist Jacksonville, for her weight-loss success. She started coming to our Health Corners in January and was inspired to make a healthy change. “The monthly Health Corners made me more aware of my weight and helped me create some weight-loss goals for 2014,” she said. In addition to attending Health Corners every month, she tracked her progress using her Bio Buddy. “I started jogging more and watching my food labels. I also cut back on sweets. I have lost 20 pounds in the last year, thanks to Healthy For Life!”

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Healthy For Life team completes diabetes lifestyle coach training

The Healthy For Life team recently traveled to Atlanta to become trained as lifestyle coaches for the Center for Disease Control’s Diabetes Prevention Program. Healthy For Life, in partnership with the Diabetes & Nutrition Resources department, has been offering a year-long lifestyle change program, called Down to Size, for diabetes prevention. With all of our wellness coaches now certified as diabetes lifestyle coaches, Healthy For Life will be able to offer more of these types of programs for our team members. Pictured are Kyle Warren, Latrice Kempt and Tiffany Thomas.

Cruise into wellness in 2015 Healthy For Life has some exciting news. Our annual health insurance discount screenings will take place earlier next year, during June and July. You will be able to earn an even bigger discount if you fall into certain Healthy For Life ranges for blood pressure, glucose, cholesterol and body mass index. More information will be mailed to your home in January.


John Wilbanks honored on National Philanthropy Day Congratulations to Baptist Health Executive Vice President and Chief Operating Officer John Wilbanks, who was honored with the 2014 Outstanding Volunteer Fundraiser award by the First Coast Chapter of the Association for Philanthropy on Nov. 20. As chair of the 15th Annual Transformations event, he helped the Sulzbacher Center exceed its fundraising goal by more than $75,000,

setting a record for the amount raised at this event of $475,000. “John Wilbanks, who is the rising chair of our board, has been an incredible leader and advocate for the Sulzbacher Center for well over a decade. We are so grateful for his servant leadership and his commitment to helping our homeless neighbors achieve a better life,” said Cindy Funkhouser, president and CEO of the Sulzbacher Center.

Health Insurance Marketplace Do you have friends or family members who plan to enroll in the Health Insurance Marketplace for 2015? The Health Insurance Marketplace, sometimes called the Health Exchange, was created as part of the Affordable Care Act to help people purchase health insurance. The Open Enrollment period for 2015 coverage is November 15, 2014, to February 15, 2015.

Did you know? If you have family members or friends enrolling in the Health Insurance Marketplace for 2015, they should be aware that several of the plans that were in-network for Baptist Health and Wolfson Children’s Hospital in 2014 will be out-of-network for 2015. To assist people who would like to use Baptist Health hospitals and Wolfson Children’s Hospital, we have developed a resource page on our website that contains a list of the 45 Marketplace plans available locally, and indicates if they are in-network or out-of-network for our hospitals in 2015. The information is available at baptistjax.com/marketplace . Baptist Health has representatives available to answer further questions about hospital services included in these plans, as well as certified insurance navigators who can assist with enrollment in money-saving programs such as the Children’s Health Insurance Program (CHIP). Call 904.202.2092 for assistance during normal business hours. December2014 7


First cohort class of Baptist Health CNAs graduates Congratulations to our first cohort class of 27 Baptist Health team members who graduated from the Certified Nursing Assistant (CNA) program provided by Concorde Career Institute on Nov. 12. Baptist Health offered a 15-week CNA course at no cost to selected team members who applied for the program in July. Each student also completed a 40-hour clinical rotation. The graduates will take the state certification exam in December and once successfully completed, will receive a Florida CNA license. Baptist Health offered this educational opportunity to our team members to help reduce an identified shortage of qualified CNAs. Diane Raines, senior vice president and chief nursing officer, said, “This is a very positive situation for all of us. Our new CNAs are able to advance their careers as caregivers, and our patients, nurses and other CNAs will benefit from their help.” Baptist Beaches: Ricky Boyd, Jose Pagan, David Ross and Elena Volkova Baptist Health: Shunell Sha Avant Baptist Heart Specialists: Krystie Clark and Richard Stewart Baptist Home Health: Eninvier Eloir Baptist Jacksonville: Jacqueline Bacon, Mark Bartley, Sharon Brady, Eric Dullas, Jennifer Edusei, Lauren Johnson, Kenneth Lucas, Jimmy Maas and Eva Rivera Baptist Nassau: Angela Brandt and Kim Taylor Baptist Primary Care: Anita Smart Baptist South: Eugene Johnson, Britney Stewart and Emily Timmons Wolfson Children’s Hospital: Brittany Bryant, Jessica Harvey, Cherre Jordan and Lydia Mckay

“I am so thankful for this opportunity and really enjoyed the class. I am now one step closer to a life-long dream of becoming a RN.”

- Angie Brandt, Baptist Nassau

“It has been a pleasure taking my CNA training with this wonderful group of people. I am forever grateful.”

- Shunell Sha Avant, Baptist Health

“We started out as fellow Baptist team members and by the end, we became family. I felt honored that I was chosen to be part of Baptist’s CNA program. I love how Baptist is very invested in their employees’ continuing education.”

- Emily Timmons, Baptist South

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Voice-controlled devices enhance patient care Vocera badges are lightweight, voice-controlled devices that team members wear clipped to their uniforms to communicate with others. Team members have been using approximately 1,300 of these devices at Baptist Jacksonville and Wolfson Children’s Hospital since last year. Vocera devices also went live at Baptist South in November 2014 and will be introduced at Baptist Beaches in early 2015 and at Baptist Nassau in mid-2015. Nancy Simon, vice president of Patient Care Services at Baptist Jacksonville, spearheaded use of the Vocera system because of its proven track record for improving communication among caregivers. “Communication is the basis for patient satisfaction, safety and quality outcomes,” she said. “It also improves efficiency and teamwork by decreasing time spent trying to locate team members. We have identified many ways to use Vocera to improve our work environment. To name just a few, it allows us to respond faster when a patient is about to fall; notify nurses when physicians arrive on the unit and are ready to round; and leave important messages to team members so they receive them quickly.” Sharon Simmons, nurse manager of Wolfson 4, agreed. “Vocera greatly reduces stress for nurses because help can be found more quickly when a patient needs immediate assistance.” Mark Agustin, manager, Patient Escort Services, stated, “Vocera makes daily transportation runs smoother by allowing us to call ahead to nursing units to inform them of impending patient transports. We also use Vocera to notify transporters when a patient’s destination changes.” Shana Burling, nurse manager, Weaver 8, said, “I appreciate how Vocera helps us save time

and deliver better patient care by enabling team members to deliver messages and answer questions without leaving a patient.” Pamela Nicoli is an Information Services systems analyst and a Vocera clinician trainer for Baptist Health. She stated, “Baptist is very fortunate to have Rich Gassett, IS wireless network engineer. Most health systems do not have a dedicated wireless engineer. His role in the health system plays an integral part in the success of Vocera here.” Simon added, “The successful implementation of Vocera is in large part due to the planning and mapping of communication that goes on behind the scenes. We are grateful for the partnership with Information Services that has made this such a win-win for everyone, and we look forward to advancing the use of our technology investment.” Anne James of Baptist South wears a Vocera badge.

Quick Tips: For tips to help you get the most out of your Vocera badge, visit the Patient Care Quick Links under Clinical Care on the intranet. December2014 9


New Physician Steering Committee to help lead our Women’s Health Strategy Baptist Health formed a Women’s Health Strategy team earlier this year to better serve women and their families.

The other members of the Women’s Health Strategy Physician Steering Committee are:

As part of this effort, Baptist Health is excited to announce the appointment of Patricia Calhoun, MD, FAAFP, as the new medical director of Women’s Health Strategy and the formation of a Physician Steering Committee to help lead us in transforming the delivery of health care services for women in the community.

Linda DiTeodoro, MD, Gastroenterology

Dr. Calhoun is a board-certified family medicine physician practicing at Baptist Primary Care Mandarin North for 22 years. She stated, “Understanding and addressing the needs of our female consumers is a vital part of how we are changing health care for good in our community. I am honored and excited to serve in this new role that will provide us with the opportunity to become the preferred provider for women’s health services and the premier provider for all of our patients.”

Lorraine Rodriquez, MD, Obstetrics and Gynecology

Did you know that women make 80 percent of the health care decisions for their families?

Steven Crenshaw, MD, Orthopedics

Andrea Fritschle, MD, Psychiatry C. Cameron Greene, MD, Obstetrics and Gynecology Steven Goldwasser, MD, Urogynecology Jennifer Manuel, MD, Orthopedics Richard Myers, MD, Gynecology Simone Nader, MD, Cardiology Trishna Patel, MD, Radiology

Keith Stein, MD, Chief Medical Officer and Senior Vice President, Medical Affairs & Clinical Effectiveness Kristen Stewart, MD, Dermatology Mary Ellen Wechter, MD, Gynecology Sung Choe, Executive Director, Women’s Health Strategy team

“We are thrilled to work with Dr. Calhoun and the other members of the steering committee. Their leadership will help us be stronger partners for the women in our community regarding their health care needs.” - Sung Choe, Executive Director Women’s Health Strategy team

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Meet this month’s

Star:

Peggy Stefanski, RN, BSN, CAPA, CRNO Baptist Jacksonville Peggy Stefanski graduated from Florida State University in 1985 and began her nursing career at a Tallahassee hospital before moving to Jacksonville and joining Baptist Medical Center in 1987. She started in the Cardiovascular ICU and also worked in the Medical Surgical ICU and the Continuing Care Unit before transferring to the Outpatient Center (OPC), where she has worked for 15 years.

Stefanski has been involved in the ExCEL program since its inception and has implemented numerous projects that have benefited the OPC specifically and Baptist Health as an organization. She is active in the Surgical Services Unit Council, OPC Unit Council and the Shared Governance Committee.

Why did you initially become involved in ExCEL? I have always enjoyed learning and challenging myself in the workplace. Activities like clinical laddering and studying for certifications have helped me give better care at the bedside. ExCEL gives us a structure for doing just that here at Baptist.

How have you benefited from your involvement in ExCEL? ExCEL has given me the opportunity to be involved in things that I am drawn to, like research and leadership activities. By serving on committees and seeing different facets of the hospital, I understand how we are all connected. I have been able to pursue projects to benefit our unit and encouraged to share them throughout the hospital. I am more empowered to lead projects to help improve patient care, and am more knowledgeable about the resources available to nurses at the bedside to improve our practice.

What advice would you give nurses who are interested in participating in ExCEL? First, meet with your manager to partner and brainstorm. Then, I encourage you to find a mentor who has already participated in the ExCEL program. Many of us would love to help! Follow your activity sheets and think of ways you can make a difference on your unit to improve issues or practice, and grow professionally.

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Integration

PhysicianIntegration Welcome new physicians Jason Day, MD Neurohospitalist, Baptist Neurology Group Dr. Day is a hospital-based neurologist focusing on advanced treatments for cerebrovascular disease at Baptist Jacksonville. He completed his medical degree at the University of Kansas School of Medicine in Kansas City; his residency in neurology at McGaw Medical Center of Northwestern University in Chicago; and a fellowship in vascular neurology at the University of Iowa Hospitals and Clinics in Iowa City. He is board certified in neurology and vascular neurology. Keshia Ferguson, MD Hospitalist Team, Baptist Jacksonville Dr. Ferguson earned her medical degree from the University of Florida College of Medicine in Gainesville and her residency in internal medicine at the University of Texas Medical School at Houston. She is board certified in internal medicine. Candice Franco, PhD Baptist Behavioral Health, Reid Building A psychologist, Dr. Franco earned her Master of Science at Barry University in Miami and completed her Doctorate of Philosophy at Florida State University in Tallahassee. For an appointment with Dr. Franco, call 904.376.3800.

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Juliana Raymaker, MD Baptist Primary Care, Taylor Residences Dr. Raymaker is practicing post-acute care medicine at Taylor Residences. She completed her medical degree at the University of Florida College of Medicine in Gainesville and completed her residency in family medicine at Pheobe Putney Memorial Hospital in Albany, Ga. She is board certified in family medicine. To contact Dr. Raymaker, call 904.265.8209.

Cynthia Anderson recognized with community service award Congratulations to Cynthia Anderson, MD, Baptist Radiation Oncology, who was selected by the board of directors of the Duval County Medical Society (DCMS) for their 2014 Community Service Award. The award was presented to Dr. Anderson on Dec. 3 during their annual meeting. Dr. Anderson received the award in recognition of her long-standing community service efforts, including being co-founder of the Pink Ribbon Symposium, a nonprofit organization dedicated to educating the northeast Florida community on recent advances and related topics in the detection, treatment and survivorship of breast cancer patients. She also serves as a volunteer with First Coast News Buddy Check 12 and is involved in educating local youth about making healthy choices.


Beaches

BaptistBeaches Distinguished Caregiver

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Jillian Lortz, Community Relations and PR Coordinator Jill Lortz has been recognized countless times for her hard work and dedication. One colleague stated, “She is extremely helpful to the Development department and helps coordinate events and presentations, write articles and schedule interviews.” Another commented, “She does so much for others and R V I C

always goes above and beyond without asking for anything in return.” Senior Patient Experience Consultant Janice Kiernan shared, “What impresses me is her consistent willingness to help. Even when she is unable to do something asked of her, she finds a way to offer what she can do.” Human Resources Director Dana Voiselle said, “Jill always has a positive attitude and remains calm regardless of the circumstances. She will handle any situation with professionalism and poise. I am very lucky to have her on my team!”

BaptistClay Clay Fleming Island Homecoming Parade Baptist Clay team members participated in the Fleming Island High School Homecoming Parade in late October. They walked the parade route on Town Center Parkway and were joined by the Kids Kare team, with one of their mobile ICUs, as well as several Wolfson Children’s Emergency Center team members. During the parade, they distributed Baptist Clay logo items to spectators and wished the football team lots of success at their homecoming game. “Events like this help us be a part of the Clay community and spread the word about our services,” said Baptist Clay Administrator Darin Roark.

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BaptistJacksonville Jacksonville Team members present poster at national conference Linda Rosengren, CT, CPLC, chaplain and Bereavement Services coordinator, and Nicole Remo, RN, BSN, founder of Margaret’s Memories, presented the poster “Healing A Mother’s Broken Heart” at the International Perinatal Bereavement Conference in San Antonio, Texas. The poster outlined the story of how Remo found healing from the death of her daughter, Margaret, by creating a project that has produced more than 500 memory boxes for families who have experienced the loss of a child around the time of birth.

Farewell to Liz Dupuis With heavy hearts, team members in the Accounting department said goodbye to Liz Dupuis whose last day at Baptist Health was Dec. 5. Dupuis, who worked here for more than 20 years, has relocated to Buffalo, New York, to be closer to family and friends and to pursue a career opportunity with Roswell Park Cancer Institute. She said the hardest part of leaving Jacksonville is leaving her extended family here at Baptist.

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Oncology unit supports Leukemia and Lymphoma Society

The Cancer Super Warriors from Weaver 7 participated in the Leukemia and Lymphoma Society’s “Light the Night” Walk on Nov. 6 at the Jacksonville Landing. They raised more than $1,735 in less than three months. Oncology patient Justin Lewis (right) is also participating in the society’s Walt Disney World Half-Marathon on Jan. 10, 2015. Lewis was diagnosed with acute myeloid leukemia (AML) last June and has spent much of his time at the hospital for treatment. Running in this halfmarathon is high on his bucket list. Inspired by Lewis’ tenacious attitude, Natalia Terreros, RN, a nurse on the unit and also a runner, has joined his team and will be running with him at the half-marathon. For more information, visit www.teamintraining.org and search either one of their names.


BaptistJacksonville Jacksonville Distinguished Caregivers

Approximately 150 people enjoyed a five-year reunion hosted by the Baptist Jacksonville Center for Joint Replacement at the EverBank Stadium Touchdown Club on Nov. 18. Reunion activities included an informative presentation by William Pujadas, MD, of Jacksonville Orthopaedic Institute, heart-warming testimonials from several patients, refreshments, a band, dancing and door prizes.

Pat Baker, Environmental Services Technician Earlier this year, Pat Baker encountered a woman in the Healing Library who was crying because she was scared and hopeless about her situation. She was homeless and needed treatment for drug and alcohol addiction. Baker first bought her lunch because she hadn’t eaten in several days and then took her to the Pastoral Care office for additional assistance. By taking the time to help this individual, Baker gave her hope for the future. N

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Rafael Feliciano, Safety and Security Officer Rafael Feliciano was commended by a Baptist Health team member whose car wouldn’t start due to a dead battery. Several people, including Feliciano, tried to assist with jump boxes, but none of them would work, so Feliciano used his own vehicle and jumper cables to get the car started. Then he made sure she was safely on her way. The team member said, “Officer Feliciano went above and beyond to make sure I got home safely. This really speaks volumes about his character.” E

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The Baptist Jacksonville Center for Joint Replacement is for patients who experience total hip or total knee replacement surgery. The program begins with pre-operative education, including exercises to perform prior to surgery. During the hospital stay, the patient, along with a coach, participate in group physical therapy. This approach results in a shorter length of stay and quicker mobility for most patients. A total of 2,221 patients have been through the program since it began in June 2009.

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Joint Replacement Center reunion

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BaptistNassau Nassau ER nurses retire Baptist Nassau bid farewell to two of their Emergency Department nurses who retired in November. Regina Brennan, RN, retired after 19 years of service. Throughout the years, she has been recognized for her many contributions. She was a Magnet Exemplary Professional Nurse in 2009, and a Baptist Nassau Legendary Caregiver in 2012. She achieved certification in emergency nursing and completed the ExCEL program for nurses through level four. She said, “I have cared for thousands of Baptist Nassau patients, and I have been proud to work with our nurses, physicians and ancillary staff. Now it is time for a new journey.” Debi Loud, RN, retired after 17 years of service. She started her nursing career in 1981 while living in Minnesota and worked several years as an ICU nurse before transferring to the ER. She said, “It was then that I discovered my true passion was the ER. I wanted to make a difference every day that I went to work. I have spent my last 17 years in the ER at Baptist Nassau working with the best nurses and trying to make that difference. I can only hope that I have touched my patients’ lives as they have touched mine. It’s been quite a ride!”

Celebrating 20 years of exceptional patient care Baptist Nassau commemorated 20 years of serving its community with a special insert in local newspapers in December. The insert tells the story of Baptist Health in Nassau County, which began in 1994 when Baptist Health purchased Nassau General from the county. You can read the full story in the four-page insert in the following Nassau County publications: Nassau County Record Dec. 11 Fernandina Beach News-Leader Dec. 12 The Florida Times-Union Dec. 14 The insert also is posted in the Baptist Nassau section of our website, baptistjax.com .

We hope you will enjoy how taking a look back at come far Baptist Nassau has es. in the last two decad

L C E N T E R N AS S AU BA PT I S T M E D I C A

Celebrates 20 years of re exceptional patient ca

“Baptist Nassau is an Amelia Island resource we literally could not live without. We have had many trips to our island hospital – some life threatening. Whether it has been a trip to the emergency room or routine tests, we have been treated by professionals who got the job done and were warm and friendly.”

– Dickie Anderson

and Nassau County The story of Baptist Health purchased Nassau began in 1994 when Baptist The hospital was in General from the county.

nity members wanted disrepair and some commu made the purchase from to close it. Baptist Health million in debt with the the county, assuming $2.8 in improvements. million $20 promise of investing Baptist has tripled its During the past 20 years, es making significant upgrad financial commitment, and services. Today, Baptist to facilities, technologies a nationally recognized Nassau is proud to be ality, g high-qu community hospital providin every stage of life. In fact, comprehensive care for t specialty areas, allowing we now offer 24 differen for here in Nassau County residents to stay right needs. most of their health care became one of the first In 2006, Baptist Nassau fully digital, using hospitals of its size to become technology to create a electronic medical record environment of care. In safer and more efficient d Baptist Nassau achieve 2007 and again in 2012, ce in nursing care. Magnet™ status for excellen , advanced medical services It is this combination of nurturing environment along with the warm and nity of professionals, provided by a caring commu which makes Baptist Nassau

so unique.

should be very “Residents of Nassau County local hospital is pleased to know that their best in the United States designated as one of the

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said Baptist Health for quality of patient care,” Greene. President and CEO Hugh through the years not Substantial investments medical center, but also only have improved the nity, as the hospital has benefited the entire commu employers in the county. become one of the largest Nassau’s growth include Major highlights of Baptist n Building for Patient the Betty and David Berkma a the recent opening of Care (shown above) and l Office Building, which new, three-story Medica , as well as many Hospice nity includes Commu offices. physician specialists’

the history There’s much more to new of Baptist Nassau than is about story real buildings. The duals, the many dedicated indivi have who nt, prese past and and time t, contributed their talen e health treasure to help us chang ty. Coun u Nassa care for good in


BaptistSouth South Happy 5th birthday Baptist South NICU More than 100 families gathered for the 5th birthday celebration of Baptist South’s Newborn Intensive Care Unit (NICU) on Oct. 18. The event included Wolfie, the mascot of Wolfson Children’s Hospital, and the Kids Kare Mobile ICU, along with cupcakes and T-shirt painting.

Distinguished Caregiver Anne James, RN, Lactation Consultant Anne James was selected as a Distinguished Caregiver because of a complimentary phone call from a patient. This patient developed complicated issues with breastfeeding, and James offered excellent tips that allowed her to continue nursing her baby. In addition, she followed up with the patient several weeks after discharge to ensure that she was still able to breastfeed. The patient said that she was grateful for the amazing and compassionate care James provided. N

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Amee Bailey, whose son was born 10 weeks early and had to wear a heart monitor when he went home, was glad to be part of the celebration. She was especially thankful for the hospital’s “rooming-in” program, which allows parents to spend the night in the NICU for a trial run to prepare for the days ahead.

“The nurses really took their time to show me exactly how to use the heart monitor so I would feel confident on my own with my baby,” Bailey said. “I am thankful to Baptist and Wolfson, not only for the medical care, but for the warm and caring attitudes we received from the entire NICU health care team.”

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Since the hospital opened its Level II NICU in 2009 with 14 beds, the unit has cared for approximately 1,500 infants. As a Level II NICU, Baptist South is able to provide advanced medical treatment for moderately ill newborns with conditions that are expected to resolve rapidly and are not likely to need subspecialty services on an urgent basis. Babies requiring ventilation, surgery, or who have other more critical needs, are transferred to Wolfson Children’s Hospital’s Level III NICU.

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Wo l f s o n C h i l d re n’s Wolfson THE PLAYERS Center teaches nearly 6,000 students about good health during 2014 With the goal of preventing unnecessary hospitalizations, community educators at THE PLAYERS Center for Child Health at Wolfson Children’s Hospital teach children throughout Jacksonville how to stay healthy using several programs. In 2014, educators taught more than 5,900 students in 358 classes throughout Duval, Baker, St. Johns and Clay counties. Most recently THE PLAYERS Center for Child Health began teaching developmentally and age-appropriate programs at the Baptist Y Healthy Living Centers, and they have been well received by all participants. n

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Child Life Specialist Holly Allsopp presents “Germaine the Germ Thing™” to children in the KidZone at the Ponte Vedra Family Y.

The “Germaine the Germ Thing™” program helps children understand what germs are, how they are spread, and the importance of proper hand-washing techniques to prevent the spread of illness. The “I Can Eat a Rainbow” class reviews the importance of eating healthy and being physically fit, teaching children to identify which foods are healthy. The “Mission Nutrition” program helps older children make healthy food choices by teaching them to read nutrition labels and eat appropriate portions of foods. The “Body Safari” class teaches children about the human body’s organ systems, including how they work and how to protect them from harm. The “Teddy Bear Clinic” program helps young children understand what to expect when they visit the doctor’s office, specifically to prepare them for their pre-kindergarten immunizations.

If you would like THE PLAYERS Center for Child Health to provide community education at your child’s school, pre-school or after school program, please contact THE PLAYERS Center for Child Health at 904.202.9355 or theplayerscenter@bmcjax.com .

ACP crochets animals for CVICU patients Associate Care Provider Catherine Burnett-Gaul wears her heart on her sleeve, especially in the Cardiovascular ICU (CVICU) at Wolfson Children’s Hospital, where she’s been crocheting little animals for patients going through life-saving treatments. Each animal she’s made to date has been thoughtfully chosen, and came with a handwritten note, as well as a tiny heart sewn on the chest to represent the reason the children are there. Lisa Teel, CVICU nurse manager said, “We care for these patients with our medical expertise, but sometimes just caring from the heart is the piece that’s missing. Catherine is adding that piece.”

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Wolfson

Wo l f s o n C h i l d re n’s New assistant nurse managers

Patricia (Patsy) Harris, RN Emergency Department When a mother brought her daughter to the ER, team members became aware that they were in a dire financial situation. Patsy Harris spearheaded efforts to help this family with some of their short-term needs, and gave the mother a job cleaning her house. She has become friends with the family and continues to work with her church and other ER team members to assist them.

Tana Neugent, BSN, RN, CPN Wolfson 6 Tana Neugent began her career at Wolfson Children’s Hospital in 2008 as an associate care provider. She earned her Bachelor of Science in Nursing from the University of Central Florida. She is certified in pediatric nursing.

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Erinn Parvin, RN Day Hospital A young patient from the United Kingdom had an MRI at Wolfson Children’s Hospital. Erinn Parvin asked her if there was anything she wanted, and she mentioned a tea cookie from the U.K. Parvin found the special cookies and brought her some the following morning.

Interim nurse manager Phillipa Jones, RN, MSN/MBA Wolfson 6 Phillipa Jones joined the Pediatric ICU at Wolfson Children’s Hospital in 1993. She has served as assistant director of nursing and nurse manager of the PeriAnesthesia department. She earned her Bachelor of Science in Nursing from the University of Florida and graduated with a dual Master of Science in Nursing and Master of Business Administration from Jacksonville University.

Jennifer Munson, BSN, RN, CCRN-P Cardiovascular ICU Jennifer Munson joined Wolfson in 2004 as a nurse in the PICU after graduating with her Bachelor of Science in Nursing from Florida State University. She is active on several Wolfson Children’s Hospital committees and is the hospital’s ExCEL Chair. She is also an ECMO primer and is a certified critical care nurse. Scott Allen, BSN, RN Cardiovascular ICU Scott Allen transferred from Baptist Beaches to Wolfson Children’s Hospital in 2013. He graduated from Jacksonville University with a Bachelor of Science in Nursing degree. He is a member of the Mock Code Committee, Performance Improvement Committee, and an ExCEL participant.

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Registration now open for Wolfson Children’s Challenge The Wolfson Children’s Challenge is set for Jan. 31, 2015. You can participate in the 55-km Ultra Marathon, 55-km Ultra Relay, 30-km individual run or take part in the 1-mile fun run. Some of the exciting changes to this year’s event are: n 55-km race (roughly 34 miles) instead of 55 miles to appeal to more runners n Staggered race start times to create a more synchronized race finish n Addition of a 30-km (almost 10 miles) individual run n Improved team fundraising website. n New location at EverBank Field to accommodate the growth of the event

Proceeds will go toward purchasing a Nuclear Medicine SPECT/CT Camera and starting a Technology Support Endowment for Wolfson Children’s Hospital. A portion of gifts will be matched by Baptist Health. For more information, visit wolfsonchildrenschallenge.org or contact the Baptist Health Foundation at 904.202.2919.

Support Wolfson Children’s Hospital by running, making a donation or volunteering your time.

January 31, 2015

Classifieds AUTOMOTIVE

Red 2007 Yamaha FZ6 (600). Garage kept. Low mileage. $3,400 OBO. Call Tony at 904.285.1762. 2002 Suzuki Intruder Motorcyle. Purchase will include multiple helmets, riding jacket and gloves. Asking $3,850 OBO. Contact Will at 904.236.1539. 2005 Nissan Armada and a 2012 Vista by Gulfstream 25-ft travel trailer, both for sale together $40,000. Call Lee at 904.772.8092. 2008 Honda Civic LX, 78K, galaxy gray; $8,000. Call Sallie at 234.7379.

FURNITURE

Crib and changing station, pine color. Mattresses in very good condition, $200. Email brycon@yahoo.com for pictures or questions.

FOR RENT

Submit a Classified Ad Next Deadline: Dec. 22, 2014 On the intranet, go to Life at Baptist and select Submit Classifieds online. Please do not include your work phone

San Marco. 3BR/1.5BA. $925/MO, 2305 Belote Place. Convenient to hospital. Available now. Call Ron at 396.6614.

number or email in the text of your ad.

Looking for non-smoking, dependable RM for riverfront 3BR/2BA home. $750/ MO + 1/2 utilities. Fireplace, porch & dock. 15 min from Baptist Jacksonville. Call/txt 501.9483.

Digital Care Connection Care Connection is available online. Issues can be found on the intranet by clicking on Life at Baptist.

Rental in South Georgia. 3BR/2BA large home, large yard, pool, jacuzzi, 2-car garage. $1,050/MO. 912.882.2385.

Goods advertised are sold by individual team members. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees. 20 CareConnection


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