April2014
Care Connection
As a Baptist Health employee, Your Total pay is just the Roadmap beginning of ... Rewards As a Baptist Health employee, Your Total Rewards pay is just the beginning.
As a Baptist Health employee, pay is just the beginning of ...
Your Total Rewards a roadmap Here’s an overviewofofthe themany manyservices servicesand andprograms programs available to enhance your life. Explore them all! 44
WORK E EN NVIRON VIRO NM M ENT EN T
union and major bank ATMs onsite give give Credit Union you convenient convenient ways ways to to access access and and manage manage your your money. money. you
celebrate Rewards and recognition programs celebrate your commitment commitment to to excellence. excellence. your Distinguished Caregivers Caregivers Spirit of of Magnet Magnet •• Distinguished •• Spirit I Care And more! more! •• Legendary Caregivers •• And • Legendary Caregivers 6 The adoption of a new technology in healthcare textiles 6 !— During the implementation phase of our new Vestex® Vestex uniforms have antimicrobial properties. W E N to three new uniforms are being provided at noatcost uniforms , up to three sets are being provided no ! Up NEW to all to current clinical staff.staff, The depending protective fabric repels cost eligible clinical on the number fluids andworked. will improve the safety of will our help caregivers. of hours The Vestex fabric improve the safety of our professional caregivers. 55
11 22
just the the beginning... beginning... Pay isis just allow you you to to work work Flexible work schedules allow
around your your busy busy life. life. around 33
enables you you to to use use your your Payroll deduction* enables Baptist Health Health badge badge to to payroll payroll deduct deduct meals, meals, Baptist fitness center center premiums, membership gift shop fitness giftfees, shop purchases, purchases and prescriptions. pharmacy prescriptions. and pharmacy
HEALT H comprehensive wellness wellness program program available available to to you you for for Healthy For Life isis aa comprehensive FREE. A A wellness wellness coach coach can can help help you you make make healthy healthy behavior behavior changes, changes, manage manage FREE. ! NEW stress stress and and get get more more active. active. Baptist Baptist also also will will contribute contribute $12.50 $12.50 per per month month toward toward membership to to Wolfson Wolfson Wellness Wellness Center, Center, Beaches Beaches Wellness Wellness Center Center or or any any First First aa membership Coast YMCA. YMCA. Coast 77
88
99
(EAP) is is available available to to help help you you and and your your Employee Assistance Program* (EAP) family with with aa wide wide range range of of personal personal and and work-related work-related counseling counseling needs. needs. The The program program family provides for fivefive visits to atolicensed, professional counselor at no costcost to you. provides visits a licensed, professional counselor at no to you.
Business travel/ accident insurance
provides $300,000 $300,000 in in coverage coverage provides in the the event event of of death death or or in dismemberment while while traveling traveling dismemberment on company company business. business. on
14 14
trained Pastoral Care trained
professionals are are on on call call professionals to assist assist you you with with personal personal to issues. They They also also manage manage the the issues.
helps you you avoid avoid on-the-job on-the-job Transfer & Lift with Care (TLC) helps injury by by providing providing appropriate appropriate equipment equipment and and training. training. injury
10 You 10 You are are eligible eligible to to defer defer pretax pretax dollars dollars toward toward your your retirement you qualify, qualify, and and ifif you you contribute contribute to to k or b).. IfIf you savings ( either plan, plan, Baptist Baptist will will make make aa matching matching contribution contribution at at no no cost cost to to you. you. either 11 11
13 13
free service service when when you you are are traveling traveling 100 100 miles miles TravelConnect isis aa free or more more from from home. home. Whether Whether you you need need emergency emergency medical medical help, help, have have or lost your your passport passport while while traveling, traveling, or or require require delivery delivery of of emergency emergency lost medications, support support is is available available 24/7. 24/7. medications,
A new new employee employee resource resource group, group, the the Agewell AgeWellFamily FamilyCaregiver Caregiver 12 A 12 brings together together employees employees who who serve serve as as caregivers caregivers to to brings Connection W!!aging EW NE N aging loved loved ones. ones. Join Join their their online online community community on on the the intranet. intranet.
2 CareConnection CareConnection CareConnection 1
*Only available available to to benefits-eligible benefits-eligible employees. employees. *Only
16 16
include dental dental include insurance, flexible flexible spending spending accounts accounts insurance, for health health care care and/or and/or dependent dependent care, care, for short-term disability, disability, cancer cancer insurance, insurance, short-term accident insurance, insurance, long-term long-term care care accident insurance, the the legal legal plan plan and and more. more. insurance,
17 Employees Employees with with same same-gender gender are now now able able are domestic partners* W! NE 17 to to cover cover their their partners partners,as aswell wellas astheir their qualifying children children,under undertheir theirmedical, medical, ! qualifying NEW dental, dental and and vision vision plans. plans.
SAVING S DISCOUN TS AN D SAVINGS 19 19
Free tax prep, as as well well as as educational educational
22 22
20 20
Through the the Baptist Baptist Health Health Employee Through
you can can buy buy Discount Program,, you discounted Jaguars Jaguars tickets, tickets, save save thousands thousands discounted on aa new new Toyota, Toyota, get get 22-25 22-25% off your on percent offcell your phone bill and get get discounted car insurance cell phone bill and discounted car through Travelers. These are These just a few of the insurance through Travelers. are just discounts available. amany few of the many discounts available. 21 21
As aa first-time first-time homebuyer, homebuyer, you you may may be be eligible eligible As to receive receive up up to to $5,000 $5,000 in in Baptist Health to
Prescription delivery
Many prescriptions prescriptions are are only only $5; $5; plus Plus Many Baptist Pavilion Pavilion Pharmacy Pharmacy will will deliver deliver Baptist prescriptions to to employees employees located located at at prescriptions the Jacksonville Jacksonville campus. campus. the
classes are classes, are available available to to qualifying qualifying employees employees through RealSense, RealSense, aa United United Way Way initiative. initiative. through
23 23
offers exclusive exclusive health health and and Blue * offers wellness deals deals to to Florida Florida Blue Blue members. members. wellness Save up up to to 50 50% on weight-loss programs, Save percent on weight-loss hearing and vision and products more. programs, hearing visionand products, For details, visitdetails, www.blue365deals.com. and more. For visit www.blue365deals.com.
24 24
Subsidized Child Care* Subsidized care* Baptist Health child subsidizes the cost of day
Housing Assistance*..
Baptist subsidizes the cost of day care forHealth qualifying employees. care for qualifying employees.
EARNING D EVELO L EA RNING & DEV E LO P ME NT Employee Care Care Fund, Fund, an emergency Employee emergency fund for for qualifying qualifying employees employees who who fund are experiencing experiencing financial financial hardship. hardship. are
25 25
15 15 include Baptist Baptist paying paying approximately approximately include 80% of the of cost yourofmedical 80 percent theofcost your medical and prescription prescription drug drug coverage, coverage and and and 100% of yourofcore insurance, 100 percent yourlife core life insurance, vision coverage coverage and and long-term long-term vision disability plan. plan. disability
Free access access to to Care.com!* Search Search Free for background-checked babysitters, for background-checked babysitters, W! EW NE N housekeepers, tutors tutors and and even even pet pet housekeepers, sitters. In-home In-Homeeldercare Eldercarecoverage Coverage sitters. offers employees employees experiencing experiencing an an offers abrupt loss loss or or sudden sudden need need of of coverage coverage abrupt up to to 10 10 days days of of prescreened, prescreened, in-home in-home up eldercare coverage, coverage arranged eldercare arranged anywhere anywhere in the the country country for for aa co-pay co-pay of of just just $2 $2 in an hour. hour. an 18 18
26 26
provides you you with with tuition tuition reimbursement reimbursement LEAP provides for undergraduate undergraduate,and graduate, seminars, for graduate courses,and as well certifications. Lastcertifications. year, over $1,000,000 as seminars, and Last year, was Baptist spent to assistmore morethan than$1,000,000 1,600 employees Health spent to assistin achieving their1,600 educational goals.in achieving approximately employees their educational goals. Emerging Leaders* is a one-year program designed to prepare employees for supervisory Emerging Leaders* is a one-year program and management roles. designed to prepare employees for supervisory and management roles.
27 27
Spirit of Caregiving guides you on a personalof journey to explore your motivations, Spirit Caregiving guides you on a
needs and aspirations as someone in the special personal journey to explore your motivations, arena of caregiving. needs and aspirations and take steps to make your “possibilities” a reality.
more information about Your
Total Rewards! April2014 3 April2014 2 April April2014
Your Total Rewards Your 2014 Total Rewards Statement which has recently been updated, which has recently been has recently been updated and is online for you to view updated, is online forYour you to view throughout the only year.your Yourwages, statement notRewards” only your throughout the year. statement includes not but includes your “Total wages, butbenefits your “Total regarding benefits and other programs regarding and Rewards” other programs available through Baptist Health. at Baptist Health. To To access access your your statement: statement:
TOTAL COMPENSATION
1. 1.
Access Access Self Self Service Service from from the the Employee Employee Intranet Intranet Home Home Page. Page.
2. 2.
Login Log inusing usingyour yournetwork networkID ID(gwash001) (gwash001)and and password. password.
This This graph graph represents represents the the total total value value of of your your cash cash pay, pay, health health and and wellness wellness benefits, benefits, life life and and disability disability benefits, benefits, retirement retirement benefits, benefits, paid paid time time off off and and other other rewards. rewards. ItIt shows shows benefits benefits as as aa percentage percentage of of wages. wages.
3. 3.
Click Click on on Main Main Menu Menu and and navigate navigate to to Payroll Payroll and and Compensation, Compensation, then then My My Total Total Rewards. Rewards.
Main Main Menu Menu > > Self Self Service Service > > Payroll Payroll and and Compensation > My Total Rewards Compensation > My Total Rewards
Cash Pay
Health and Wellness
Life and Disability
IfIf you you do do not not have have computer computer access, access, please please see see your your on-site on-site Human Human Resources Resources Department Department for for assistance, assistance, or or ask ask your your manager manager for for access access to to aa computer. computer. Questions, Questions, please please email email benefits@bmcjax.com, benefits@bmcjax.com or or call call 202.2811. 202.2811.
Other Rewards PTO
Retirement Contributions
PATH
TOTAL REWARDS SUMMARY Provides Provides the the actual actual dollar dollar amounts amounts contributed contributed to to your your Total Total Rewards Rewards for for 2013 2013 by by both both Baptist Baptist Health Health and and you. you.
CASH PAY Includes Includes your your actual actual wages wages,plus plusany anybenefit benefit flex pay or flex credits, credits, gift gift certificates, cards, bonusbonus pay or service service awards. awards.
4 4 CareConnection CareConnection CareConnection
LIFE AND DISABILITY INSURANCE BENEFITS Short-Term Short Term Disability Insurance –– Your Your biweekly biweekly benefit benefit ifif you you become become
disabled percent disabled for for up up to to six six months. months. Employees Employees can can elect elect either either 50 50% or 60%orof60their percent ofThis theirbenefit base pay. This benefit optional and paid for by base pay. is optional and isis paid for by theis employee. the employee.
Long-Term Long Term Disability Insurance –– Your Your
biweekly biweekly benefit benefit ifif you you become become disabled disabled for for more more than than six six months; months; includes includes employeremployer paid percent coverage plus employee-paid paid 50 50% coverage plus employee paid 20% 20 percent supplemental, supplemental if applicable.if applicable.
Core Core Life Life Insurance Insurance –– Payable Payable to to your your beneficiary in the event of your death. beneficiary in the event of your death. This This benefit percent by Baptist benefit is is paid paid 100 100% by Baptist Health.Health. Supplemental Supplemental Life Life Insurance Insurance –– Payable Payable to to your your beneficiary beneficiary in in the the event event of of your your death, death, in in addition addition to to your your Core Core Life Life benefit. benefit. This Thisbenefit benefit is is optional optional and and paid paid for for by by the the employee. employee.
HEALTH AND AND WELLNESS WELLNESS HEALTH Provides the actual dollar amounts contributed Provides the actual dollar amounts contributed by both Baptist Health and you to your health by both Baptist Health and you, for your health and wellness benefits. and wellness benefits.
RETIREMENT CONTRIBUTIONS CONTRIBUTIONS RETIREMENT Providing for your retirement is a shared Providing for your retirement is a shared responsibility between Baptist and you. The responsibility between Baptist and you. The statement lists sources which contributed to your statement lists sources that contributed to your retirement income in 2013. Year-end balances retirement income in 2013. Year-end balances are as of December 31, 2013. are as of December 31, 2013.
RETIREMENT PROJECTIONS PROJECTIONS RETIREMENT An estimate based on you continuing to An estimate based on you continuing to work until age 65, and based on your current work until age 65, and based on your current retirement plan and savings habits. retirement plan and savings habits.
Figures shown here are samples; your benefits will vary based on your age and tenure at Baptist. Figures shown here are samples; your benefits will vary based on your age and tenure at Baptist.
April2014 May2014 5
...NOT JUST A GYM. At the Y, we're so much more than a gym. We're a community committed to changing lives.
A total reward to keep you –
and your pocketbook – healthy all year long
Thanks to your employer’s investment in your health, you’ll always get a great deal on a membership at the Y.
Healthy For Life
$12.50 + $12.50 = $25 Baptist Health Monthly Contribution
YMCA Monthly Match
Visit a Healthy For Life Baptist Health already offers great INCLUDED Enrollment IN Fair YOUR to sign MEMBERSHIP:
discounts on gym memberships at our up for your discount. Wolfson Wellness Center and Beaches FastForward Fitness FastForward Fitness is a 90-day trainingCenter. and support program where Baptist Jacksonville Wellness Now, Healthy For you’ll meet with a wellness coach to develop a personalized fitness plan and Wolfson Children’s Life extends that benefit to your and earn discounts on memberships and programs just for tracking Hospitalyour workouts. favorite YMCA. April 21, 7 am - 1 pm,
Thanks to Baptist Health’s investment in ActivTrax duPont Auditorium yourtowellness, you’ll get a great deal on ActivTrax is a technology proven make you four to six times more likely April 24, to 9-11 pm, Main reach your wellness goals.aItmembership takes the guesswork out of getting fit by this: at the Y. It works like providing unique workouts every time you log in and tracks your Lobby (outside Gift Shop) Baptist Health contributes $12.50 each progress as you move toward better health. month, and the YMCA matches the $12.50 employer contribution, for a Preva is designed to personalize experience and help you keep Conference Room B totalyour of cardio $25 off your membership. Baptist Beaches
April 22, Preva 7 am - noon,
track of your progress while you are in the middle of a workout or on the go. Share your success with friends by linking your social media circles. Baptist Nassau If you’re happy with the convenience April 23, 8-10 am, Rayonier
of using the wellness centers at Baptist
Begonia Conference Room
keep your current membership.
Conference RoomHog Farm Jacksonville and Baptist Beaches, you Black Y members are Black Hog Farm members, and$12.50 your monthly farm share may use your per month discount Baptist South is included with your membership – a $144 annual value. Order one of those facilities instead meats,at veggies, eggs and more for pickup at theand Y. April 24, fresh-from-the-farm 7 am - noon,
Unlimited Group Exercise If you decide to use the matching Metro Square Aqua Aerobics to Zumba and everything we have discount at theinY,between, you’ll get full hundreds access April 18, From 11 am - 1 pm, of group exercise classes offered every week. Take advantage of our unlimited Building offerings B, to Yfavorite programs, classes, child care in. and and discover your new class the next time you come Conference Room 2 even fresh-from-the-farm organic foods.
MONTHLY SAVINGS
How do I register for my fitness center discount? Choose Your Location: Select a membership at the Wolfson Wellness Center, Beaches Wellness Center or any of the Y locations. It’s up to you, but you can choose only one membership. Enrollment: Visit the fitness center of your choice or one of the Healthy For Life enrollment fairs to complete a registration form (attestation form) and show your Baptist Health ID badge. Payment: Although Y members will not be able to use payroll deduction, the Y locations will accommodate direct withdrawal (EFT) from your personal account, if you choose. Payroll deduction is available for the Wolfson Wellness Center or Beaches Wellness Center. Let the front-desk staff know that you want to take advantage of the monthly discount. If you have any questions, email HealthyForLife@bmcjax.com
Wellness Center Subsidy Examples OLD Monthly Fee
Healthy For Life Subsidy
YMCA Match
NEW Monthly Fee
Beaches Wellness Center
$14
$12.50
N/A
$1.50
Brooks YMCA
$63
$12.50
$12.50
$38
Wolfson Wellness Center
$25
$12.50
N/A
$12.50
Williams Family YMCA (Fees vary by Y location)
$57
$12.50
$12.50
$32
Examples of Healthy For Life gym discount applied to an employee membership for one adult. Discounts can also be applied to family memberships where available. To view all Y locations go to firstcoastymca.org
6 CareConnection
Baptist opens the first medically integrated
Y Healthy Living Center We are partnering with the Y in this exciting new communitybased initiative designed to increase personal engagement and accountability for health within the local community. Community members don’t have to belong to the Y in order to access the health-related programs and services offered through our new Healthy Living Center in Mandarin, which will be open every weekday. Offerings include a regular calendar of health screenings, classes and health education opportunities. We believe this increased access to health and wellness resources will be a win-win for the community, for the Y and for the growth of many Baptist Health services. For example, a person who comes in for a screening will have ready access to our care navigation for follow-up care, if needed. If someone is interested in a primary care relationship, they can be offered the opportunity to connect with interested providers in our network. Patients can also be referred to the Healthy Living Center by themselves or by a provider (such as patients newly diagnosed with diabetes), where they may take advantage of health coaching and nutrition education. Some may end up joining the Y to help them sustain a healthier lifestyle. We will be expanding our Healthy Living Centers initiative in the coming months and look forward to sharing more details soon.
Meet Our Y Healthy Living Center Coordinator Julie Schafer has joined Baptist Health as our Y Healthy Living Center coordinator. She previously developed and managed YMCA Healthy Living Programs for Brooks Health System. She has a double-major bachelor’s degree in Exercise Science and Health Studies from Miami University in Ohio, and a Master of Public Health degree from the University of North Florida. Julie is onsite at the Y Healthy Living Center in Mandarin each weekday between 8:30 am - 12:30 pm and 4 - 7:30 pm to answer health care related questions and assist with class registrations and physician appointments.
Our medical director Medical leadership of the Y Healthy Living Centers is provided by Aristides Sastre, MD, a family medicine physician with Baptist Primary Care. Dr. Sastre believes that empowering patients with information that they can apply to their everyday lives is at the foundation of good health.
To learn more, contact Julie at 202.5367 or email mandarinhlc@bmcjax.com
April2014 7
Stroke & Cerebrovascular Center opens at Baptist Jacksonville Patients no longer have to leave the area for advanced, life-saving treatments. To fight the devastating impact of stroke on patients and families in Florida, Georgia and beyond, Baptist Health and Lyerly Neurosurgery opened the Baptist Stroke & Cerebrovascular Center in March to provide advanced treatment of strokes, brain aneurysms and other cerebrovascular conditions.
We are the only health system in the region with pediatric and adult cerebrovascular care under the same roof.
New Lyerly Neurosurgeons perform ground-breaking procedures Ricardo A. Hanel, MD, PhD, and Eric Sauvageau, MD, are highly trained cerebrovascular neurosurgeons who have joined Baptist Health and Lyerly Neurosurgery to lead the new Stroke & Cerebrovascular Center. Dr. Hanel and Dr. Sauvageau treat all neurovascular conditions, and specialize in ground-breaking, minimally invasive procedures to treat aneurysms, including flow diverter technology, stenting and coiling, as well as more traditional methods, such as clipping and bypasses. Philipp Aldana, MD, medical director of the Lucy Gooding Children’s Neurosurgery Center, said, “Dr. Hanel has been a critical member of our Wolfson Children’s Neuroscience Institute team since 2007, working with us to provide life-saving care to children with serious conditions like stroke due to moyamoya syndrome and vascular malformations. We are fortunate to have Dr. Hanel and Dr. Sauvageau on our Baptist Health and Wolfson team full-time, which will benefit both children and adults throughout the Southeastern U.S.”
Neuro Interventional Suite to feature state-of-the-art technology Space in the Neuro Operating Room Suite in the Weaver Tower is being transformed into a Neuro Interventional Suite. With an expected completion date in June, the suite will feature $1.8 million Philips biplane angiography technology. Until then, Dr. Hanel and Dr. Sauvageau are using the Pediatric Cath Lab at Wolfson Children’s Hospital for all interventional procedures. “Community hospitals don’t usually have access to the specialists and resources needed to offer this type of program, but we are very fortunate to have both. The
8 CareConnection
reputation of Lyerly Neurosurgery and the addition of the Weaver Tower, with its innovative technology, speak volumes about our commitment to state-of-the-art neurological care,” said Nicole Thomas, MHA, FACHE, vice president of Operations and Specialty Services, Baptist Jacksonville.
s Time i AL C CRITI
TeleNeurology now available at all Emergency Departments All Baptist Emergency Departments are now equipped with TeleNeurology videoconferencing technology that connects a board-certified neurologist with the patient, family and emergency medicine physicians to provide a live neurological consultation. Together, the neurologist and the emergency physician will recommend the next steps in care.
Transfer Center expedites care Our new regional transfer center serves as the single point of contact and streamlines the process for connecting physicians and coordinating the transfer of stroke and cerebrovascular patients to Baptist Jacksonville for their care.
Here’s how the Transfer Center process works:
1 2 3
The referring physician calls 202.BRAIN (2724). An experienced transfer coordinator immediately works to conference in the on-call cerebrovascular neurosurgeon at Baptist Jacksonville and remains on the line while the two physicians speak. After the call, the transfer coordinator handles the following: n
Coordinating patient transportation to Baptist Jacksonville
n
Activating a “Code Stroke” at Baptist Jacksonville
n
Connecting the referring physician to an emergency physician
n
Arranging for a patient bed
n
Communicating with nursing
n
Handling any other transfer needs that arise
n
Keeping all parties informed each step of the way
New stroke liaison Detmetiros McBride has joined the Business Development Team at Baptist Health as our new stroke liaison dedicated to the Stroke & Cerebrovascular Center. McBride will be building relationships and creating connectivity with hospitals, physicians and community-based office practices throughout the region. McBride has extensive experience and holds a degree in kinesiology, the scientific study of human movement and performance, from Northwest Nazarene University in Idaho.
April2014 9
Culture of Safety
Free continuing education from Vestagen Baptist Health completed its next phase of adopting new staff uniforms and scrubs in March. More than 3,000 employees placed their orders for the free uniforms, as well as additional sets they wish to purchase. Our new garments will elevate safety for employees and patients because they are made with Vestex® technology, a comfortable, breathable fabric that is fluid-repellant, moisturewicking and has antimicrobial properties. As part of our partnership with Vestagen, the company making our garments, continuing education units (CEUs) and continuing nursing education (CNEs) are being offered free of charge to Baptist employees. The courses are available on the Vestagen website and may be accessed through the employee intranet. You may complete the courses online anytime you like, but you will first need to register on the Vestagen site by creating a user ID and password and completing a user profile.
Course offerings Aseptic Technique and Infection Prevention n
Aseptic Nursing Technique at the Bedside: Transmission of Infection, Hand Hygiene and Handling Equipment and Supplies – 1 hour
n
Essentials of HIV/AIDS for Health care Workers - Florida (State-Specific Mandatory Education / Nursing CE) – 2 hours
n
Infection Control and Standard Precautions: Guidelines for Professionals – 1 hour
n
Multidrug-Resistant Pathogens – 2 hours
n
Preventing Health Care Associated Infections – 1 hour
Management and leadership n
Communications: Nurse-Patient Relationships – 2 hours
n
Evidence-Based Practice: What It Is and What It Is Not – 1 hour
Quick courses (For Non-Florida CE) To access the Vestagen CE courses, go to the Clinical Education section of Education Station on the employee intranet or visit http://vestagen.com/education/
10 CareConnection
n
Infection Control in Health Care: An Introduction – 0.5 hours
n
Infection Control in Health Care: MultidrugResistant Organisms – 0.5 hours
n
Preventing Bloodborne Infections: Preventing Transmission, Protecting Yourself – 0.5 hours
Beaches employees win hand hygiene video contest A big thank you also goes to the following departments participating in the video contest: Baptist Jacksonville Adult Imaging Health Information Management/Transcription PACU/NASU Weaver 6/Telemetry Baptist Beaches Ancillary Staff
The Hand Hygiene Video Contest recently conducted at Baptist Health brought out the creativity in 128 employees from across the system who participated in 15 different videos. Congratulations to the Ancillary Staff of Baptist Beaches who won the contest with their video titled, “Gotta Wash.” Participants on the winning team are: Elaine Basham Candy Casto Dennis Cooper Beth Davis Kevin Durgin
Danielle Just Tara Michaels Shawndria Mitchell Kenyatta Murry Valory Peeples
Hugo Rivera Arlyn Rosal Lisa Swanson
Infectious disease physician Om Kapoor, MD, who served as a judge, said, “I was really impressed with how much hard work and creativity the staff put into the videos. Although I was looking for originality, more importantly, I was looking for accuracy and effectiveness in conveying the message about proper hand-washing techniques and how this helps to prevent infections. This most basic health care practice is the primary way we can protect our patients, visitors, caregivers and ourselves.”
Surgical Services – Pre-Op Holding Baptist Nassau Acuity Adaptable Unit Wolfson Children’s Hospital Child Life Department NICU Pediatric Cardiology Pediatric EEG Pediatric Imaging Pediatric Pulmonary 5 Wolfson Neuroscience
You can view the winning video under Infection Control and Prevention in the Clinical Care section of the intranet.
Volunteers needed for video Do you like creating videos in your spare time or enjoy singing in front of friends and family? If so, and you would be interested in volunteering to help create a festive music video, please contact the Benefits Department at benefits@bmcjax.com or 202.2811, option 0.
Thank you to our judges for the Hand Hygiene Video Contest: Vikki Mioduszewski, manager, Marketing and Public Relations, Wolfson Children’s Hospital; Om Kapoor, MD, infectious disease specialist; and Pam Bullard, manager, Risk Management. April2014 11
2014 Spirit of Magnet® physician awards Baptist Health salutes these physicians who were selected for the 2014 Spirit of Magnet Award for they exemplifying the Magnet principles of: professional collaboration; teaching and sharing knowledge; compassionate care; and quality, evidence-based care. Based on nominations received from staff members, physicians from each campus, as well as Baptist Primary Care and Baptist Home Health Care, were selected. Here’s what their nominators had to say.
Baptist Jacksonville Vikram Gopal, MD, Gastroenterologist
Borland Groover Clinic “Dr. Gopal has a passion for Gastroenterology and spreads his knowledge and education to all he comes in contact with. He works well with other physicians, RNs and techs, knowing that the goal is excellent patient care. “Dr. Gopal not only treats the staff like gold, but also his patients. He has the best bedside manner, always taking the time to explain to patients and their families their postprocedure diagnosis and plan of care.”
Baptist Beaches Warren “Casey” Carrigan, III, MD, Neurohospitalist Baptist Neurology
“Dr. Carrigan has been a wonderful addition to our hospital staff, helping to establish stroke criteria and seeing the inpatient neuro consults. He’s always smiling and listens carefully to nursing input. He spends time with his patients; he listens to them and thinks before he speaks. “Dr. Carrigan is an excellent teacher in helping the nursing staff use evidence-based knowledge to meet the care needs of stroke patients.”
12 CareConnection
Baptist Nassau George Le-Bert, DO, Cardiologist
Baptist Heart Specialists Fernandina Beach “Dr. Le-Bert is available almost any time to respond to emergencies, concerns or questions. He is always calm and supportive to the staff and his patients. He notes recent research and citations as he is teaching. “Dr. Le-Bert goes above and beyond for his patients. He strives to get them on track regarding their health. He also doesn’t mind taking those few minutes needed to educate his medical assistants.”
Baptist South Jeffrey DiMascio, DO, Hematologist/ Oncologist Cancer Specialists of North Florida
“Dr. DiMascio is one of the most knowledgeable, compassionate and humble physicians with whom I have worked. He has specialized education in sharing bad news with patients and families, tactfully and clearly explaining a new cancer diagnosis or the need for palliative care or hospice. “Many patients, family members and staff have commented that Dr. DiMascio takes significant time to sit down and explain until there is understanding.”
Wolfson Children’s Hospital Kevin Sullivan, MD, Pediatric Anesthesiologist
Nemours Children’s Clinic “Dr. Sullivan spends as much time as necessary to explain the plan of care and address any concerns that patients and families have. He also displays compassionate care toward staff members. “Dr. Sullivan asks the nurses and respiratory therapists for their opinions while caring for ICU patients. He works with staff, his fellow physicians and extenders to make sure we provide the most up-to-date evidencebased care.”
Baptist Clay Benjamin Webster, MD, Emergency Medical Specialist
Emergency Resources Group “Dr. Webster’s bedside manner is impeccable. He sits down when talking with patients. You never see him standing over patients. He greets everyone with a smile and acknowledges family members and friends while engaging everyone in conversation. “Dr. Webster listens to his staff and the needs of his patients. He allows his patients to talk while displaying attentive listening skills.”
Baptist Home Health Care Marisol Lance, DO, Geriatrician
Baptist AgeWell Center for Senior Health “The AgeWell Institute works hand-in-hand with Home Health Care to provide high-quality appropriate transitional care services. Dr.
Lance is approachable. She listens, she is compassionate and she is caring.” “Dr. Lance really cares about the patients and ensures they get a comprehensive assessment so that all of their needs are met. She is truly a holistic physician.”
Baptist Primary Care Minh Le, MD, Family Medicine Physician Baptist Primary Care on University Blvd.
“Dr. Le exemplifies the Spirit of Magnet through his compassionate and professional care of his patients during the last 30 years. He practices the art and science of medicine with a quiet humility and is held in high esteem by his peers, staff and patients. “Dr. Le is always here for his patients. His patients love him so much. He is a very humble man who has served Baptist well for many years.”
Baptist Primary Care Specialists Annabelle Lee, MD, Rheumatologist
Baptist Rheumatology – South “Dr. Lee is the most compassionate physician I have ever met. She advocates to her fullest ability for her patients and works hard to collaborate with all treating physicians. She takes her time and listens, not only to her patients, but also the people she works with. “Dr. Lee is very knowledgeable about her specialty and shares her knowledge with patients so that they understand and will be more compliant.”
April2014 13
Let’s get ready! To prepare for Bar Code Medication Administration (BCMA), patient armbands will change for all patients. The blue patient armbands currently in use are being replaced with white-colored armbands. All label stock across Baptist Health will be updated to support this change. The new armbands are designed to improve patient safety by using positive The new armbands are patient identification designed to improve patient at the bedside.
safety by using positive patient identification at the bedside.
The new patient armbands will have a series of 2D bar codes at the top that must be scanned prior to medication administration. These will only be present on the patient’s armband and not on any additional labels, to ensure proper patient identification at the bedside, and to prevent clinicians from scanning patient labels versus the armband. With this change, Patient Access Services (PAS) will be responsible for printing patient armbands. Nursing will place a new order in Cerner called “Armband Reprint,” along with new PAS and Nursing workflows that have been finalized. An armband hot sheet will be distributed in late April. On April 28 at approximately 10 pm, Baptist Beaches will be the first to implement the new armbands and all inpatients will be
14 CareConnection
re-armbanded. Nursing staff working the night shift in all inpatient areas will participate in the re-armbanding process. All other hospitals will implement the new armbands on May 5. BCMA activation occurs at Baptist Jacksonville and Wolfson Children’s Hospital on May 19, and at the other hospitals on June 23. These are the dates when nursing staff will begin scanning with handheld devices that verify the patient and the medication at the bedside.
Important Dates April 28 - New armbands implemented at Baptist Beaches May 5 - New armbands implemented at all other hospitals May 19 - BCMA go live at Baptist Jacksonville and Wolfson Childrens Hospital June 23 - BCMA go live at all other hospitals
Information Security
Are you having trouble with your password? Baptist Health’s Service Desk has received an influx of password-related calls resulting from the new password requirements. Employees are having issues with creating or resetting their passwords, which meet minimum complexity requirements to ensure they are appropriately secure. The most common password issues are: n Using part of your name (first name, last name, initials) n Using consecutive numbers (1234, 9876, 4567, etc.) n
Having less than eight characters
Follow the requirements below to set a new password: n Passwords should be at least eight characters in length. n Passwords should contain at least one upper case letter, one lower case letter and one number or special character. n Although we ask that you not use these exact passwords, some examples of appropriate passwords are: Dogcat12, Flowerbl00m and Dollars$. n Do not reuse your previous eight passwords. n Change your password at least every 90 days. n Once a password has been changed, it cannot be changed again for at least two days. Another common issue is that employees do not realize they can reset their own password. If you forget your password and you are an employee of Baptist Health, follow these easy instructions: n Go to any PC and launch Internet Explorer. n Click Apps & Tools at the top of the page. n Click the Password Reset tool in the middle of the page. n Select Password Reset and follow on-screen instructions.
Authorized users who are not employees of Baptist Health (for example, contractors or vendors) will need to call the Service Desk at 202.7565 to have their passwords reset.
Required security awareness training The new Security Awareness Training, located in eLearning, began April 1 and runs through April 30, 2014. All employees are required to complete the training and the 10-question test. You must pass the test with a minimum of 70 percent, or the course will need to be repeated. Don’t run the risk of temporarily losing your access. Take the training and test as soon as it is available to help protect Baptist Health and our patients.
April2014 15
New Foundation board members Baptist Health Foundation announced the appointment of six new members to its board of directors in March. “With these strong community volunteers by our side, we are able to further promote Baptist Health’s mission throughout the communities we serve,” said Pierre N. Allaire, PhD, vice president and chief development officer of Baptist Health Foundation. Martha Frye Baker of Jacksonville’s Beaches, is an active community volunteer. She serves on the Jacksonville Zoo and Gardens Executive Committee and the boards of The Community Foundation of Northeast Florida, the Cummer Museum of Art & Gardens and the Christ Episcopal Church Foundation. She is also a member of The Women’s Board of Wolfson Children’s Hospital. Poppy Clements, who lives in Ortega, serves on the City Year Jacksonville Board and is immediate past Florida Forum Chair for The Women’s Board of Wolfson Children’s Hospital. Over the years, Mrs. Clements has served on many non-profit boards and is deeply committed to Jacksonville and the Northeast Florida region. Jefferson R. Edwards, III, MD, FACS, is a board-certified general surgeon with North Florida Surgeons. He is a past president of the Jacksonville Chapter of the American College of Surgeons, an active member of the Mandarin Rotary and a current member of Baptist South’s Development Council. He has also served as chair of the Department of Surgery at Baptist South and Chair of Surgery at Baptist Jacksonville.
16 CareConnection
Art Graham, of Jacksonville Beach, is a former City Council member of the City of Jacksonville and of Jacksonville Beach. He was appointed to the Florida Public Service Commission by Governors Charlie Crist and Rick Scott. He is also commission chairman, a past chair of the North Florida Transportation Planning Organization and vice president of the Northeast Florida Regional Council. Cardiologist Pamela Rama, MD, with Baptist Heart Specialists, is medical director of the Baptist HeartWise Prevention Program and the Baptist Beaches Cardiac Rehabilitation Program. She is a former chief of staff at Baptist Beaches and has been recognized as one of the “75 Most Influential People in Jacksonville Health Care” by Jacksonville Magazine. Kent Stermon, of Jacksonville Beach, is chief operating officer of Total Military Management. He serves on the Business Advisory Council of the University of North Florida Coggin College of Business, and is a former board member of the Boys & Girls Club of Northeast Florida and Dreams Come True. He was named in 2011 among Jacksonville Business Journal’s Top 40 Under 40 and also JBJ’s CFO of the Year.
New Baptist Health board members President and CEO Hugh Greene announced the addition of two new members to the Baptist Health Board of Directors in March. “We are extremely pleased to have these outstanding members of the medical community join our board. We know that the appointments of these two physicians will strengthen our organization and help us achieve our goal of changing health care for good.” Michael J. Erhard, MD, a pediatric urologist, is medical director of Nemours Children’s Clinic, Jacksonville, and chief of Pediatric Urology for Wolfson Children’s Hospital and Nemours, Jacksonville. He is chairman of the Finance and Contracting Committee for Baptist Physician Partners. Dr. Erhard is also chairman of the board for Spina Bifida of Jacksonville and a board member of Ronald McDonald House Charities and the Partnership for Child Health.
Timothy Groover, MD, is a board-certified anesthesiologist with Florida Anesthesia Associates and serves on their board of directors. He is chief of staff at Baptist Jacksonville and co-chair of the hospital’s Credentials Committee. Dr. Groover is the chairman of the board of managers for Baptist Physician Partners. His volunteer service includes participating in medical missions in Africa, Haiti, Grenada and Brazil, and mentoring local high school and college students.
THE PLAYERS Championship is again offering Baptist Health employees special ticket prices for the annual event at TPC Sawgrass in Ponte Vedra Beach. Purchase single-day grounds tickets for $45 each, and $25 will be donated back to us through the “Chip in for Youth” program. This price is good for any of the tournament rounds, Thursday, May 8 - Sunday, May 11, and there is no limit to the number of tickets you can buy. Grounds admission is FREE to kids (age 18 and under) with a properly ticketed adult. Wolfson Children’s Hospital will be Charity of the Day on May 8.
VISIT JACKSONVILLE
THE PLAYERS discount championship tickets
When purchasing tickets, be sure to enter the code BAPTIST, using all capital letters. For more information, visit chipinforyouth.com
April2014 17
Gift cards available for nursing certification Baptist Health nurses who want to became certified in their specialty area can now receive a certification review gift card from Gannett Education, an accredited provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation (AACN).
latest certification exam in that area’s specialty. If areas are identified that may need enhancement to pass the exam, the nurse will have access to an online textbook with additional exam questions. Nurses will also receive AACN-approved continuing education credit toward licensure.
This opportunity, provided through the Homeyer Institute for Nursing Research and Education at Baptist Health, gives interested nurses the ability to participate in online course reviews followed by questions modeled after the
Interested nurses should contact Peggy McCartt, PhD, ARNP, director of Professional Practice, who will help you determine which course to take and provide registration support. Email: peggy.mccartt@bmcjax.com
AgeWell employee extends healing ministry to Haiti Many Baptist Health employees extend our mission of healing beyond our own community. One of these is Freida “Ruthie” Skinner, OTD, OTR/L, DPT, lead occupational therapist with the Baptist AgeWell Center for Senior Health. Skinner developed many of the programs offered at AgeWell, focusing on behavioral modification to maintain functional independence with day-to-day living. These include memory enhancement, urinary incontinence, home safety and fall prevention programs.
Ruthie Skinner teaches an elderly woman, who has generalized weakness, arthritis and stiffness, exercises to help increase her strength, flexibility and coordination for day-today living and for fall prevention.
18 CareConnection
In January, she provided many of these services when she went on a mission trip to Haiti for a week with Pastor Remy Jeanty Jr. and a team of people from Christian Life Devotion Church in Brooklyn, New York. “Many of the patients I treated were geriatric patients like the ones I see at AgeWell Center. We provided medical care, including health screenings, nursing services, occupational therapy, health education and much more. I do carry the Baptist mission of changing health care for good with me, not just in the hospital, but into the community and to different places in the world,” she said.
Meet our new lung and survivorship coordinator Beth Bartleson, RN, BSN, MSN, is Baptist Health’s new Lung and Survivorship coordinator. An employee since 1995, she was previously breast care coordinator for Baptist Beaches and Nassau. Bartleson has a nursing degree from the University of North Florida and a Master of Science in Nursing - Healthcare Systems Management degree from Loyola University in New Orleans. LeeAnn Mengel, RN, MBA, CPC, CMPE, administrator, Oncology Services, said, “Beth’s positive energy and passion for her patients will play a key role in the development of our Survivorship Program and the advancement of our Lung Program.”
Patient Access Services assists a half-million patients each year throughout Baptist Health March 31 - April 6 is National Patient Access Services Week. “So much of the patient experience is shaped by first impressions, and our dedicated Patient Access Services staff serves in a key first-contact role, representing Baptist with both competence and compassion,” said John Wilbanks, executive vice president and chief operating officer. PAS is responsible for numerous tasks within the revenue cycle. “The insurance complexities they deal with are mind-boggling. What is so impressive about PAS is that they get it right more than 99 percent of the time,” said Philip Boyce, senior vice president of Managed Care. PAS employees recently elected a council to serve as a voice for employees and help with decision-making. Members are Sirronda Mitchell, James Hatcher, Thomas Genes, Keasha Jennings, Marcy Miller, Stephanie Nettles and Cassandra Woods.
Some interesting facts about PAS in 2013 are: n
They registered more than half a million patients at 44 different locations.
n
The Call Center answered 316,489 phone calls and scheduled 203,419 patients.
n
All patient accounts are touched by PAS for financial clearance.
n
PAS collected more than $5.5 million in patient revenue.
n
PAS employees provided cost estimates, arranged for interpreters, collected email addresses for the satisfaction surveys, offered RXpress service, and completed 84,131 tasks from clinical staff requests.
April2014 19
Baptist hospitals honored by international breastfeeding groups Congratulations to the lactation consultants at Baptist Jacksonville and Baptist Nassau for being recognized by two international groups for excellence in lactation care. The hospitals received the IBCLC® Care Award in recognition of staffing professionals who hold the prestigious International Board Certified Lactation Consultant® certification (IBCLC®) and for providing a lactation program that is available 5 - 7 days a week for breastfeeding families.
The award was given by the International Board of Lactation Consultant Examiners (IBLCE) and the International Lactation Consultant Association (ILCA). Baptist South was recognized with the award last year. Lactation consultants are available during pregnancy to assist the mother and provide information on how to successfully initiate breastfeeding. After the baby is born, they help mothers overcome breastfeeding challenges and continue to support them as their baby grows.
Breastfeeding testimonial Kim Ward, MSW, Wolfson Children’s Hospital NICU
Over time, I was able to donate three gallons of milk, which was distributed nationally.
When I joined Wolfson Children’s Hospital as a Social Work intern in the NICU in early 2011, I was breastfeeding my 11-week-old baby. My supervisor and director had both been working mothers and were very supportive, giving me the flexibility I needed to pump milk throughout the fivemonth internship. Our unit lactation consultant, Diane, always made time to answer my questions.
Shortly after completing my internship, I was hired
Our unit had just begun providing donor milk to our fragile premature babies, and Diane encouraged me to contact the milk banks that supplied our unit and become a donor mother.
20 CareConnection
by Baptist Jacksonville. The nurse manager of the floor where I used the lactation room was very accommodating and made a wonderful lactation area, complete with mood lighting and a door sign. Thanks to these small conveniences, I was able to pump both for my son and to donate milk for more than a year. I developed a heart for lactation and always made sure to check in with new mothers on the floors where I worked. Later, I transferred to Wolfson Children’s Hospital and had more opportunities to assist nursing mothers during my work. Without the encouragement I received from my coworkers along the way, I might not have become the breastfeeding advocate that I am today.
The way to wellness:
Coping with mental illness and trauma through pastoral and psychological counseling Friday, May 2, 8 am - 4 pm University of North Florida, Adam W. Herbert University Center Free admission Learn from national and local experts in the field of pastoral care and behavioral health on topics from domestic violence to faith struggles.
Keynote speaker Pamela Copper-White, PhD, professor of Pastoral Theology, Care and Counseling, Columbia Theological Seminary, Decatur, Ga., and co-director of the Atlanta Theological Association’s ThD program in Pastoral Counseling
Baptist Health Calendar April 6 – 12 National Volunteer Week
April 12 Katie Ride For Life Amelia Island Proceeds go toward organ donor awareness. To join “Team Wolfson Cranking for Kids,” register online at www.katierideforlife.org For more information, e-mail Team Captain Stephanie Perry at perrystephanieb@gmail.com
May 6 – 12 National Nurses Week
She is an ordained Episcopal priest, author of five books and the first theologian to receive the Fulbright-Freud Visiting Scholar of Psychoanalysis Fellowship for research and teaching at the Freud Institute and the Universitat Wien in Vienna, Austria.
May 11 – 17
Presenters
End-of-Life Care Conference
n n n n n
Larry Wagoner, PhD, director, Pastoral Care and Education, Baptist Health Ellen Williams, PhD, administrator, Baptist Behavioral Health Ed Wilder, MDiv, MEd, senior chaplain and ACPE supervisor, Baptist South Celeste Krueger, EdS, president of Celeste Krueger & Associates Gail Patin, MSW, EdD, chief operations officer, Hubbard House, Inc.
Who should attend? Chaplains, pastoral counselors, ministers, physicians, psychiatrists, psychologists, behavioral therapists, marriage and family therapists, mental health counselors, clinical social workers, nurses, respiratory therapists and other healthcare professionals Continuing education credit available For more information and to register, go to waytowellness.eventbrite.com
National Health Care Week
May 15 and 16 8 am - 5:15 pm Metro Square Conference Rooms 1 & 2 Cost: $25 for one day, $45 for both days. (pay at the door). Includes breakfast and lunch each day; CEUs available. Baptist Health employees, register via e-Learning. Non-employees register by emailing tashaschoppee@bmcjax.com
June 13 Mind/Body Spirit in Pediatric Health Care: Embracing Their (and Our) Connection Fourth Annual Conference on Children and Spirituality Baptist Jacksonville More details coming soon. April2014 21
Integration
PhysicianIntegration Welcome new physician Patrick Rader, DO Internal Medical Group Dr. Rader, who has been a hospitalist at Baptist South since 2004, joined Baptist Internal Medical Group April 1. He earned his medical degree from Nova Southeastern University College of Osteopathic Medicine in Fort Lauderdale and completed an internship at Palmetto General Hospital and his residency in internal medicine at the University of Florida Health Science Center, Jacksonville. He is board certified in internal medicine.
Beaches cardiologist named a hero next door In March, Tom Hilton, MD, a cardiologist with Baptist Heart Specialists, who practices at Baptist Beaches, was featured as a “Hero Next Door� on First Coast News. In this segment First Coast News features an outstanding member of the community every Monday. Dr. Hilton was recognized for his monthly volunteer work at the Beaches Community Health Care Clinic. He has been volunteering for the last two years.
22 CareConnection
New Lyerly Neurosurgery physicians Ricardo Hanel, MD, and Eric Sauvageau, MD are providing medical leadership for the new Stroke & Cerebrovascular Center at Baptist Jacksonville. Ricardo A. Hanel, MD, PhD Lyerly Neurosurgery Dr. Hanel earned his medical degree from Universidade Federal Do Parana in Brazil and his Doctor of Philosophy degree from a combined program of Universidade Federal Do Parana and State University of New York (SUNY) at Buffalo. He completed his residency in neurosurgery at Hospital Nossa Senhora das Gracas in Brazil, as well as an endovascular clinical fellowship at SUNY Buffalo and a skull base and cerebrovascular clinical fellowship at the Barrow Neurological Institute in Phoenix, Arizona. Eric Sauvageau, MD Dr. Sauvageau earned his medical degree from the University of Sherbrooke in Quebec, and completed his residency in neurosurgery from the University of Montreal. He also completed an endovascular clinical fellowship at State University of New York at Buffalo, as well as a skull base and cerebrovascular clinical fellowship at the Barrow Neurological Institute in Phoenix, Arizona.
Mandarin South employee of the year
Orange Park Pediatrics service recognition
Laura Lewis, LPN, was honored at a luncheon in March as the 2013 Employee of the Year at Baptist Primary Care Mandarin South. She was also bid farewell by her co-workers because she is moving out of the area. One co-worker said, “Laura exemplifies outstanding everything! She has some big shoes to fill and it will be very hard to fill them.� The physicians and staff wish her the best as she moves on, opening another door in her life. Presenting the award to Lewis is Terry Hayes, MD.
Margaret Macy, medical office coordinator, was honored with a 1980s-themed lunch party in recognition of her 25 years of service with Orange Park Pediatrics. She has performed admirably in every office role she has held within the practice. Macy is pictured here (second from the right) with physicians from the practice.
Walk with a Doc
Several employees celebrate 10 years of service with Orange Park Pediatrics this year. They are Dephne Berry, Cindy Wood, Debi Salazar, Shannon Bryant, Martha Rich, Judith Redenius, Deborah Swiger, Margaret Macy and Kay Kinghorn.
Baptist Primary Care Mandarin South held its first Walk with a Doc event on March 22, with James Moore, MD, and had a great turnout of 80 participants. Their next Walk with a Doc is April 26 with Sofija Rak, MD. For more information, call 370.1131. In Nassau County, Kiersten Prince, DO, Baptist Primary Care Callahan continues her Walk with a Doc events with her next walk on April 17. For more information, call 879.4544.
April2014 23
Charlene Langley Retires
Trina Wilkeson, Patient Access Supervisor Emergency Department, Admitting Trina Wilkeson was aware of a discharged patient and her friend in the Emergency Department waiting room who was homeless one cold night. She displayed great passion and determination in finding a shelter that would accept them, and also provided them with something to eat and transportation to the shelter.
After 23 years of faithful service, Charlene Langley, Gift Shop manager, is retiring on April 4. She has been the heartbeat of our Main Gift Shop and Pavilion Carousel with a special touch for reaching out to staff and supplying them with products, gifts and special sales. She will be greatly missed. We wish Charlene the best in the next phase of her life.
RE A
E
D
S
E
Distinguished Caregiver N
CA
BaptistJacksonville Jacksonville
R V I C
Beaches
New board member
Nina Handzo, RN, Critical Care Unit Nina Handzo transferred from Baptist South after being accepted into the ECCO Program. She started her training in December and has already been recognized countless times for her compassionate and extraordinary care. One patient shared, “Nina was very considerate and respectful. She provided exceptional care. The hospital is fortunate to have her as an employee.”
Hospital President Joe Mitrick announced in March that Cameron Greene, MD, has joined the Baptist Beaches Board of Directors. Dr. Greene is with North Florida Obstetrical & Gynecological (OB/GYN) Associates, of which he is a founding partner and currently serves as the president. He is board certified in obstetrics and gynecology, and is on the medical staff of Baptist Beaches, where he has served as an officer and chairman of the Department of Women and Children’s Services.
RE A
E
D
S
E
Distinguished caregiver
N
CA
BaptistBeaches
R V I C
Easter Egg Hunt Families of employees and volunteers are invited to the annual Easter Egg Hunt at Baptist Beaches, conducted by Auxiliary members on Saturday, April 12. Registration begins at 9:15 am in Conference Rooms B & C. The Easter Bunny will be available for photos, and there will be face painting, prize drawings and other fun activities.
24 CareConnection
BaptistClay Clay Chamber Beautification Award The Clay County Chamber of Commerce has selected Baptist Clay in Fleming Island as the Area Beautification of the Month Award winner for April 2014. Congratulations to Baptist Clay’s landscape designer, the R-A-M Professional Group Inc.; landscape installer, Sun State Nursery and Landscaping, Inc.; and The Brickman Group, which maintains the campus. Kudos also go to the Baptist Health Construction and Design Team, who oversaw development of Baptist Clay, and a big thank you to Baptist Clay Plant Facilities and Security Services for helping to keep the campus looking beautiful.
Wolfson Children’s Emergency Center, Imaging & Diagnostics, medical offices and the Wolfson Children’s Specialty Center. Wolfson Children’s Rehabilitation provides speech language, physical and occupational therapies, including special programs such as the Little Bites Feeding Program and sports and orthopedic rehabilitation.
Celebrating its one-year anniversary in May, Baptist Clay is home to the Baptist/
Nassau
BaptistNassau Jerrie Moore retires Jerrie Moore, director of Radiology, retired from Baptist Nassau on February 28, after 30 years of service and has started a new chapter in her life. We wish her the best of luck in her new adventures.
New board member Hospital President Stephen Lee announced in March that Janice Ancrum has joined the Baptist Nassau Board of Directors. Ancrum is the executive director of the Nassau County Council on Aging and has 25 years of leadership experience with government and nonprofit organizations. A native of Fernandina Beach, her community involvement includes: United Way; Girl Scouts of America; Northeast Florida Hospice; YMCA; and serving on the Barnabas Center’s Board of Directors.
April2014 25
BaptistSouth South
RE A
E
D
S
E
Lata Mitchell, Quality Coordinator Health Information Management During the opening of Baptist Clay, Lata Mitchell was instrumental in developing the workflow for scanning and training of the Patient Access Services staff in Health Information Management functions. She volunteered to modify her work schedule to be available at Baptist Clay during the night shift so each staff member could be trained in their environment. Many times, she worked at Baptist South during the day and went to Baptist Clay at night to ensure proper training. N
CA
Distinguished Caregiver
R V I C
Baptist South is first to provide FEES testing Are you wondering what Darlene Desena is doing here? She is mixing food for a new patient swallow test using green food coloring. Desena, lead speech language pathologist at Baptist South, provided the first ever Fiberoptic Endoscopic Evaluation of Swallowing (FEES) at Baptist Health system. This is done by inserting a scope through a patient’s nose in order to visualize swallowing in the back of the throat as it happens. To make FEES available, much had to come together, including purchasing equipment, training, and competencies and development of documentation and policies. Desena has
26 CareConnection
been instrumental in ensuring that Baptist South can provide this service at the bedside. Several other processes help prevent aspiration. What makes FEES different is that it can be done bedside; it does not expose the patient to X-rays and it does not require additional staff, except for the nurse who assists the speech-language pathologist. It is not a replacement for other tests; the speechlanguage pathologist is the best person to determine which test is appropriate for the patient.
New board member Hospital President Ron Robinson announced in March that Chris Emans has joined the Baptist South Board of Directors. He is CFO and a board member of US Assure, which serves the property and casualty insurance industry. He also serves on the board of directors and finance committee of Community Hospice of Northeast Florida and Deerwood Rotary Club. Previously, he served on the boards of Cerebral Palsy of Jacksonville and The Help Center.
Safe Sitter A Safe Sitter class will be held at Baptist South for students, 11 – 14 years old, on Saturday, April 26, from 8:30 am - 2:30 pm. Training includes first aid, behavioral advice, choking rescue techniques for infants and children, injury management, safety for the sitter and babysitting as a business. The class is $45, which includes lunch and a training manual. To register, call 202.CARE (2273).
Wolfson
Wo l f s o n
Child Advocate of the Year Award During their annual awards luncheon in March, the Children’s Home Society of Florida, Buckner Division, recognized Hospital President Michael D. Aubin with the R. David and I. Lorraine Thomas Child Advocate of the Year Award for his significant impact toward improving the lives of underprivileged youth throughout the First Coast. The award was established in 1982 by the late Dave Thomas, philanthropist and founder of Wendy’s International, who was a longtime supporter of Children’s Home Society. The Children’s Home Society, Buckner Division, offers services that help break the cycles of abuse in families; heal the pain for traumatized children; guide teens to successfully transition into adulthood; and create strong, loving families through adoption.
Jacksonville Regional Chamber of Commerce. In 2010, he was named to Jacksonville Business Journal’s “40 under 40” list. Menla English (MeMe) Hulsey of Brunswick, Georgia, became a passionate supporter of Wolfson Children’s when her son Ben was diagnosed prenatally with a severe and rare congenital heart defect. She has served as director of Institutional Advancement for Coastal Georgia Community College and Foundation and served in leadership roles in many local community organizations.
Wolfson Children’s rehab rally
New board members Hospital President Michael D. Aubin announced two new members to the Wolfson Children’s Hospital Board of Directors in March. Mark A. Frisch is executive vice president of Beaver Street Fisheries, Inc., and founder and CEO of Sunshine Soccer Group, a group that was successful in bringing professional soccer back to Jacksonville. A Jacksonville native, he serves on the Board of Trustees for Jacksonville University and the Board of Directors for the
Wolfson Children’s Rehabilitation Services conducted their inaugural Rehab Rally on February 12. Staff from seven sites, including our partners at Wolfson Children’s at Southeast Georgia Health System, came together to receive system-wide updates and education. Approximately 80 were in attendance for a halfday packed with information about patient safety, coding, documentation, use of interpreters, and departmental and organizational updates.
April2014 27
Get your Jaguars season tickets via payroll deduction Baptist Health and the Jacksonville Jaguars are offering employees the opportunity to purchase season tickets at a special rate and automatically payroll-deduct the cost between May and December. Just follow these steps:
1 2
Go to the Discounts web page in the Employee Experience section of the intranet to review the Baptist Health special season ticket pricing map. If you are renewing your season tickets and want to use payroll deduction, check the renewal deadline on your invoice Call Russell Rendon, Jaguars ticket sales manager, at 633.6410. Identify yourself as a Baptist Health Employee and mention the offer code: “BAPTIST.” You will need to provide your name, employee ID number and the seating area you want to purchase. The Jaguars will create an account and assign your Jaguars ID, which you need to complete the transaction.
3
Download the payroll deduction authorization form from the Discounts webpage in Employee Experience and forward it to the Baptist Health Payroll Department, Howard Bldg., Suite 414. The form must be received by May 2. Payments will begin with the May 30 pay date and continue for 16 payments.
Questions? Regarding the Jaguars season ticket offer, contact Russell Rendon at 633.6410 or rendonr@jaguars.nfl.com Regarding payroll deduction, please contact Payroll at 202.2800. The deadline to purchase is May 2 at 5 pm.
Classifieds AUTOMOTIVE
MISCELLANEOUS
FOR RENT
2 tickets avail. for Indigo Girls with Jacksonville Symphony. Show in Gainesville. Sun. 3/30 @ 2pm. Call/text 904.982.6219
1999 Ford Contour. 2 owners. Power windows, antilock brakes, 94,000 miles. Looks & runs great. Clean interior. Must see. $2,500 OBO. Pam, 588.6475.
2/2.5 beach TH 1 blk from ocean. 1 car garage. Avail now, $950. No pets, no smoking. Actively trying to sell. Must be able to show as needed. tamlee39@yahoo.com
PETS
Adorable 5 y/o bk/wt cat, free to good home. Will provide litter box and litter genie (works well, no odors). Sad, I’m allergic. Text 662.0742 for pics
28 CareConnection
Modern brand 9-foot long board, blue & white. Used 4 times. Purchased from Surf Shack new. 904.465.6735
Nearly new Whirlpool washer/dryer pair for sale. $400 for both. Call 731.5111 or text 318.3198 Lawn tractor, John Deere LX 172, 32 in. cut. Always garage kept. $595. Contact Bob at 904.225.9100 Stackable washer/dryer set, 6 mos old. Paid $1,500, asking S1,200. Contact Pat, 904.229.6542
E M P L O Y E E S
Submit a Classified Ad
Next Deadline: April 14, 2014 On the employee intranet, go to Life at Baptist and select Submit Classifieds online. Please do not include your work phone number or email in the text of your ad.
Digital CareConnection CareConnection is available online. Issues can be found on the employee intranet by clicking on Life at Baptist.
wanted
Quiet, professional couple seeks 1-2 bed apt. within biking range of BMC. Excellent rental references. $600-900 month. 520.3312. June 2014 move-in planned.
Goods advertised are sold by individual employees. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.