Tomorrow’s events
Wednesday, July 30, 2014
RECEPTION 4:30 p.m.-6:00 p.m. (On the show floor; each attendee receives one free drink ticket with their registration)
DEMOS 9:30 a.m.– 3M presents Duplicating Factory Seams, 60 mins – Demo Zone 6
10:00 a.m.– NABC presents First Responder Emergency Extrication (FREE) program, 60 mins – Demo Zone 1
SHOW DAILY
10:00 a.m. – KC Mathieu of Discovery Channel’s “Gas Monkey Garage” and Valspar present Paint Demo, Spraybooth, 60 mins – Demo Zone 3 10:30 a.m. – Car-O-Liner presents Measuring Equipment Demo, 30 mins – Demo Zone 5 11:00 a.m. – I-CAR presents Rivet and Rivet Bonding, 45 mins – Demo Zone 4
12:30 p.m. – 3M presents Reducing Liquid Consumption, spraybooth, 60 mins – Demo Zone 7
1:30 p.m. – Car-O-Liner presents Fast Measuring for Accurate Estimation and Efficient Throughput, 90 mins – Demo Zone 5 2:00 p.m. – NABC presents Recycled Rides Vehicle Donation, 30 mins – NABC/Recycled Rides Booth
BASF to Offer Celebrity Appearances, Color Training at NACE/CARS BASF Automotive Refinish will exhibit and present its latest products and processes at the 2014 International Autobody Congress and Exposition Expo & Conference (NACE/CARS) from July 30 through Aug. 2 at the Cobo Center in Detroit. The company will also host autograph sessions on July 31 from
2:30 to 4 p.m. and Aug. 1 from 10:30 to 11:45 a.m. with the star of Overhaulin’ and owner of Foose Design, Chip Foose. A restyled Wes Rydell 1954 Chevy “Cool Air” Bel-Air from Foose painted in BASF’s Glasurit 90-Line will be on display at the BASF booth (no. 18008). In addition, Foose will conduct a paint demonstration with BASF
3:00 p.m. – I-CAR presents MIG Brazing and Spot Welding, 45 mins – Demo Zone 4 3:30 p.m. – 3M presents Disassembly/Assembly-Substrates, 60 mins – Demo Zone 6 4:30 p.m. – KC Mathieu of Discovery Channel’s “Gas Monkey Garage” and Valspar present Paint Demo, Spraybooth, 60 mins – Demo Zone 3 5:00 p.m. – I-CAR presents Aluminum GMA (MIG) Welding, 45 mins – Demo Zone 4 5:00 p.m. – 3M presents Texture Matching Made Easy, Spraybooth, 60 mins – Demo Zone 7
Glasurit 90-Line on Friday, Aug. 1 at noon in the Cobo Center. As part of the conference program, Hans Kempf, training manager from BASF, will discuss Advanced Color Adjustment Tools and Techniques on Friday, Aug. 1. BASF will also sponsor the Collision Repair Executive Symposium (CRES), held on Friday, Aug. 1 during the expo. “Collision repair shops always strive to meet top levels of quality and service to retain customers, while also maximizing their output and profitability,” said Vitor Margaronis, marketing director, BASF Coatings Solutions. “BASF helps them achieve these goals with customized support solutions, including process improvement assistance, shop training, leading color technology and productivity tools.”
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Matrix Automotive Finishes to Host Ryan Evans of Counting Cars at NACE/CARS Matrix Automotive Finishes has announced that Ryan Evans, head painter of the History Channel’s hit TV show “Counting Cars,” will be featured at Matrix’s booth (no.
NACE | CARS Show Daily 2014 ● Wednesday, July 30
26003) at NACE/CARS 2014 in Detroit. Showgoers will be able to meet Evans all day Thursday, July 31 as he signs autographs, takes photos
and shows off his skills with the new pinstriping paint line. “Twenty years of painting experience has taught me that performance and durability of paint products is crucial for a high-quality finish,” said Evans. “Matrix performs best when
standing up to the abuse of sanding, taping and the demands that come with any custom paint job. At Count’s Kustoms, we get many specialty color and matching requests, and the Matrix color palette is extremely diverse and easy to work with.”
The exhibit hall hours are: Thursday, July 31: 9:30 a.m.-6:00 p.m. Friday, Aug. 1: 10:30 a.m.- 6:00 p.m.
Crashed Cars, Recycled Cars Highlight NABC Events at NACE/CARS Crashed cars and recycled cars will share the limelight – all for a good cause – at the National Auto Body Council’s (NABC) booth at NACE/CARS 2014 in Detroit, July 31-Aug. 1. The vehicles are all part of the NABC’s signature community service programs designed to help promote a positive image of the collision industry. Four vehicles will be donated to local families in the Detroit area as part of NABC’s Recycled Rides program in which collision repair facilities collaborate with insurers, rental car companies, parts suppliers and manufacturers to refurbish and donate vehicles to deserving families. Local Detroit-area fire departments will be participating in
demonstrations of NABC’s First Responder Emergency Extrication (FREE) program which enables first responders to practice life-saving extrication techniques on latemodel vehicles. “Providing reliable transportation to those in need and helping to save lives are the most rewarding ways our collision repair industry can make a positive impact in local communities,” said NABC Executive Director Chuck Sulkala. “We encourage NACE attendees to stop by our booth to experience Recycled Rides and the FREE program in action and to meet some of the individuals who will benefit from these programs.” Conference attendees are invited to attend any of the scheduled events at NABC’s booth (no. 17043):
Thursday, July 31 10:00 a.m. – First Responder Emergency Extrication, demo vehicles donated by State Farm 2:00 p.m. – Recycled Rides presentation featuring vehicles donated by Allstate Insurance and repaired by Service King and Tech-Cor Friday, Aug. 1 11:00 a.m. – Recycled Rides presentation featuring vehicles donated by GEICO and Hertz, repaired by Butler’s Collision and Collision Craftsmen 2:00 p.m. – First Responder Emergency Extrication, vehicles donated by State Farm
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Transtar Autobody Technologies Announces Launch of Expanded No Mix Low VOC Refinish System Visit Transtar in booth no. 30032 at the NACE/CARS Expo and Conference for more details. You’ll have the opportunity to enter to win one of five Kindle Fire tablets. Stop by and see us! In addition to the high solids basecoat offering available through the No Mix Low VOC Refinish system, a medium solids and singlestage urethane can now be made by adding a basecoat binder or singlestage converter and activator. This allows customers to meet the economic and quality needs of every project with just one system, states Transtar Autobody Technologies. Transtar says its customers have come to know its No Mix Low VOC product line for its “fantastic coverage, which saves material cost and time, its outstanding metallic control and competitive price.” The company states that over the past year, it has made significant investments in its color tools, color formulations and software “to ensure customers receive the most accurate color match available on the market today.” Headquartered in Brighton, Mich. (just 40 minutes outside of Detroit Motor City), Transtar is a leading manufacturer of automotive refinish and body shop repair products that meet the performance standards of its customers and conform to the regulations that protect the lives of industry professionals and the environment. The company has broad distribution across North America, with a significant presence in Latin America and other key markets. Transtar Autobody Technologies is an ISO 9001:2008 certified manufacturer and part of the Transtar Automotive Group. For more information about Transtar’s products and services, visit www.tatco.com.
I-CAR Features Expanded Interactive Training Opportunities at NACE/CARS I-CAR has released its expanded NACE/CARS training schedule. An array of interactive educational opportunities will be offered July 31 through Aug. 2 in Detroit. The course schedule with descriptions is as follows:
July 31, 2014 8 a.m. - 12 p.m.: Steering and Suspension Damage Analysis presented by David Solmes Proper alignment serves as the foundation for many important vehicle systems. If collision-related damage is not identified up-front, systems such as steering, suspension and electronic stability control can be greatly compromised. Understanding damage analysis considerations before the repair can help ensure quality and consumer safety, as well as serve as a catalyst in improving key performance indicators (KPIs) like cycle time and customer service index (CSI) scores. * This class meets I-CAR Professional Development Program requirements for ProLevel 2 Estimators and Auto Physical Damage Appraisers. 8 a.m. - 12 p.m.: Full-Frame Partial Replacement presented by Mark Bono Properly repairing today’s full-frame vehicles requires command of an array of considerations. Understanding OEM repair procedures and welding requirements for full-frame vehicles can be key, but being able to identify full-frame designs, partial replacement options and repair considerations for full-frame attachments is also critical to achieving a complete, safe and quality repair. Completion of this course will be beneficial to repairers and their respective businesses. Fullframe partial replacement can result in increased savings for the shop and the vehicle owner alike. The content in this course can be applied on the job immediately following completion. * This class meets I-CAR Professional Development Program requirements for ProLevel 3 Steel Structural Technicians, or Annual Training for Estimators and Auto Physical Damage Appraisers. 1 - 5 p.m.: Advanced Steering and Suspension Systems Damage Analysis presented by Mark Bono Advanced steering and suspension systems are increasingly popular in today’s modern vehicles and many of us depend on them to keep our vehicles driving smoothly. If not repaired properly, other vehicle systems can be compromised, resulting in more dam-
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NACE | CARS Show Daily 2014 ● Wednesday, July 30
age. Every individual involved in the repair process is a stakeholder, so knowing what to look for pre-repair, how to execute the repair and what to check post-repair impacts everyone involved – from the estimator, to the business, to the consumer. This interactive course provides important information on the considerations for inspecting steering and suspension systems and provides knowledge that can lead to increased efficiency gains and a positive customer experience - both of which are critical to business performance. * This class meets I-CAR PDP requirements for ProLevel 3 Estimators and Auto Physical Damage Appraisers, and Annual Training for Steel Structural Technicians. 1 - 5 p.m.: Sectioning of Steel Unitized Structures presented by Michael Hoeneise Today’s vehicles are being introduced with new technology and construction materials that are more advanced and lighter weight than ever, which means repair procedures from previous generation vehicle models do not necessarily apply to current models. For repairers, this demands an understanding of proper sectioning techniques and up-to-date knowledge on new vehicle designs that can impact sectioning decisions. Understanding these important considerations can be the difference between a complete and safe repair and possibly compromising passenger safety. This course prepares technicians with the information they need to make proper decisions for sectioning. The student will receive an overview of sectioning that includes classroom activities, props, and demonstrations that illustrate detailed information on sectioning preparation and joint types. This course also explains where procedures are found and why general sectioning guidelines no longer apply. * This class meets I-CAR Professional Development Program requirements for ProLevel 3 Steel Structural Technicians, and Annual Training for Estimators and Auto Physical Damage Appraisers.
August 1, 2014 8 a.m. - 12 p.m.: Vehicle Technology and Trends 2014 presented by Mark Bono Enhanced vehicle technology, lightweight construction materials and safety aids continue to gain ground as fuel economy standards evolve and technology continues to advance. Many of these new features and con-
veniences will soon be standard in new-model vehicles. For repairers, these changes require knowledge and commands of new technology and trends. This ICAR course provides an “auto show view” of vehicles that will soon be commonplace in many repair facilities and delivers information that technicians need to get ahead of the curve. * This class meets I-CAR Professional Development Program requirements for New Technology or Annual Training for all roles. 8 a.m. - 12 p.m.: Aluminum Exterior Panel Repair and Replacement presented by David Solmes Should an aluminum exterior panel be repaired or replaced? It depends! There are many considerations to take into account when making decisions on aluminum panels. Being able to properly assess damage and repair or replace exterior panels requires understanding the properties, characteristics, design and construction of aluminum. Making the right decisions at the right time can play a role in improving KPIs like cycle time and CSI. Premiering to the industry at NACE, students will leave this course equipped to tackle this different, not difficult, material. * This class meets I-CAR Professional Development Program requirements for ProLevel 3 Non-Structural Technicians and Annual Training for Estimators and Auto Physical Damage Appraisers. 1 - 5 p.m.: Hazardous Materials, Personal Safety and Refinish Safety presented by Michael Hoeneise Understanding the many components of working safely in a repair facility can greatly impact business performance. Identifying specific procedures that can
prevent injuries, understanding the correct methods for storage and disposal of hazardous materials and waste, as well as recognizing the proper personal protective equipment can each play a role in creating a safe and efficient workplace. * This class meets I-CAR Professional Development Program requirements for ProLevel 1 for all roles except Auto Physical Damage appraisers, who can use it to meet their Annual Training requirements.
August 2, 2014 8 a.m. - 5 p.m.: 2015 Ford F-150 Structural Repair Training Course presented by Mark Bono Collision repair training experts at I-CAR worked alongside Ford Motor Company engineers during the 2015 Ford F-150 design and development process, leveraging I-CAR’s expertise to create a training solution for collision repair professionals who will work on the next generation of Ford’s extremely popular truck. Two years of development culminates in the 2015 Ford F150 Structural Repair course that covers all topics on aluminum, and dives deep into vehicle-specific repair information. This instructor-led course uses discussion, high-definition videos, animations and detailed graphics to equip technicians to properly repair the 2015 F-150. * This class is required as part of the Ford National Body Shop Program. ** This class meets I-CAR Professional Development Program requirements for ProLevel 2 Aluminum Structural Technician, New Technology for Steel Structural Technicians, and Annual Training for Estimators and Auto Physical Damage Appraisers.
NACE/CARS Announces Destination Tours in Detroit ASA and NACE/CARS are offering organized technical and historical cultural tours in Detroit Wednesday, June 30 through Saturday, Aug. 2. All attendees of the show will have the opportunity to register for any of the nine tours, featuring historic Motor City locations, OEM plant and factory tours, as well as tours of Canada. The tours include: Ford Rouge Factory Tour ● Wednesday, July 30 or Thursday, July 31 ● Board bus at 9 a.m., depart Cobo Center 9:15 a.m., return to Cobo Center 12:30 p.m. ● The Ford Rouge Factory Tour is a five-part experience that includes: Legacy Theatre, Art of Manufac-
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NACE | CARS Show Daily 2014 ● Wednesday, July 30
turing Theatre, Observation Deck Tour, Assembly Plant Walking Tour and Legacy Gallery ● $25 per person The Henry Ford Museum ● Wednesday, July 30, Thursday, July 31 or Saturday, Aug. 2 ● Board bus at 11:45 a.m., depart Cobo Center 12 p.m., return to Cobo Center 5 p.m. ● More than 80 years ago, The Henry Ford Museum was formally dedicated by its founder, Henry Ford, and his friend and mentor, Thomas Edison. Today, it’s a na-
tional history destination with an incomparable collection documenting the American experience. Its unparalleled collection and expertise furthers its position as a global resource for American history and innovation ● Adults/seniors $49 per person, youth (5-12 yrs.) $39 The Henry Ford Museum and Greenfield Village ● Saturday Aug. 2 ● Board bus at 8:45 a.m., depart Cobo Center 9 a.m., return to Cobo Center 3 p.m. ● Greenfield Village visitors experience 300 years of American history through 83 authentic historic structures, four living-history farms and nationally renowned artists creating one-of-a-kind 19th- and 20thcentury pieces in pottery, tin and glass ● Adults/seniors - $49 per person, youth (5-12 yrs.) - $39 General Motors Heritage Center ● Thursday, July 31 ● Board bus at 8:30 a.m., depart Cobo Center 8:45 a.m., return to Cobo Center 12:30 p.m. ● One of the true purposes of the General Motors Heritage Center is to share the history and accomplishments of General Motors and to inspire ideas for the future. The GM Heritage Center serves as a showplace for the vehicles of the GM Heritage Collection, and as the home of the Heritage and Media Archive. The collection is made up of approximately 600 cars and trucks ● $20 per person
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General Motors Detroit— Hamtramck Assembly Volt Plant ● Friday, Aug. 1 ● Board bus at 7:45 a.m., depart Cobo Center 8 a.m., return to Cobo Center 11 a.m. ● The tour of GM’s Detroit-Hamtramck Assembly begins with an introductory video and brief presentation, then ventures by motorized cart into the plant for a thorough look at the General Assembly area ● $20 per person Meadow Brook Hall — Chrysler Museum ● Wednesday, July 30 ● Board bus at 8:30 a.m., depart
NACE | CARS Show Daily 2014 ● Wednesday, July 30
Cobo Center 8:45 a.m., return to Cobo Center 4 p.m. ● Meadow Brook Hall is the historic home of one of the automotive aristocracy’s most remarkable women, Matilda Dodge Wilson, her second husband, lumber broker Alfred Wilson, and their four children. Carefully preserved with original family furnishings and art, the 110-room, 88,000square-foot mansion is elaborately detailed with carved wood and stone, ornate plaster ceilings, Tiffany stained glass and custommade hardware, and filled with fine and decorative art ● The Walter P. Chrysler Museum opens to a two-story atrium in which a rotating tower majestically showcases the automaker’s iconic concept vehicles. From the atrium, visitors can access two floors of distinctive exhibition galleries and the garage-like atmosphere of the lower level ● $45 per person, both locations combined The Sites of Windsor Canada — SixHour Tour ● Saturday, Aug. 2 ● Board bus at 8:45 a.m., depart Cobo Center 9 a.m., return to Cobo Center 3 p.m. ● Windsor is rich in both history and the arts. The region’s dedication to preserving and sharing their history is strong and proud. Tour highlights include: The Odette Scultpure Park, Walkerville, Willistead Mansion and Olde Sandwich Towne ● $44 per person Collison Industry Conference Reception
Collison Industry Conference Reception The Collision Industry Conference's (CIC) reception was held at 6:30 p.m. yesterday night and capped an entire day's worth of committe updates and special presentations on aluminum repair, counterfeit airbags and automated vehicle technology.
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NACE | CARS Show Daily 2014 â—? Wednesday, July 30
Schedule at a glance (T) - Technical, (MG) - Management
Thursday, July 31, 2014 Key Events Time 7:30 a.m.-9:30 a.m. 9:30 a.m.-6:00 p.m. 4:30 p.m.-6:00 p.m.
Location Grand Ballroom B Hall C Hall C Hall C Hall C
Event General Session (NACE & CARS) NACE | CARS Expo Show Floor Reception CRES (Collision Repair Executive Symposium) Reception Technology & Telematics Forum Reception
Collision Sessions Time Location 10:30 a.m.-12:00 p.m. 142C 140B 140C 140G 141 1:30 p.m.-3:00 p.m.
1:30 p.m.-4:30 p.m. 3:30 p.m.-5:00 p.m.
140G 140C
(MG) (MG) (T) (MG) (T) (MG) (MG)
Expo Demo 5
(T)
140F
(T)
141 140B 140C 140F 140E 141
(T) (MG) (T) (MG) (T) (T)
140G
(T)
Event Advanced Estimating QuickBooks for the Collision Repair Industry, The Right Way Design Based Repair CCC ONE Repair Workflow 3M Rivet Bonding and Weld Bonding Becoming Mainstream Are You Ready? CCC Opportunity Management QuickBooks for the Collision Repair Industry, The Owner’s Handbook Car-O-Liner Fast Measuring for Accurate Estimation and Efficient Throughput Maximizing the Efficiency of the DVOM for the Collision Industry 3M Aluminum Repair: Separating the Facts from the Myths Winning Women Customers Advanced Production Techniques 21 Things You Need to Know to Stay Out of Court Structural Repairs, Aluminum 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Aluminum Welding and Repair
Mechanical Sessions Time Location 10:00 a.m.-12:30 p.m. 140E
(MG)
1:30 p.m.-4:30 p.m.
140B
(MG)
Time 8:00 a.m.-12:00 p.m. . 1:00 p.m.-5:00 p.m.
Location 142A 142B 142A
Event Essentials to Running a Top Revenue and Profitable Shop in Today’s Automotive Industry Winning Women Customers
I-CAR Add-On Education
142B
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Event Steering and Suspension Damage Analysis Full-Frame Partial Replacement Advanced Steering and Suspension Systems Damage Analysis Sectioning of Steel Unitized Structures
NACE | CARS Show Daily 2014 ● Wednesday, July 30
collision sessions Thursday, July 31, 2014 8:00 a.m.-12:00 p.m. Rm. 142A – (T) I-CAR Add-On Education: Steering and Suspension Damage Analysis Rm. 142B – (T) I-CAR Add-On Education: Full-Frame Partial Replacement
Thursday, July 31, 2014 10:30 a.m.-12:00 p.m. Rm. 142C – (MG) AudaExplore, a Solera Company presents Advanced Estimating Speaker: Rich Forness, director of National Accounts, AudaExplore Session Description: Tips and tricks for the experienced user. Join us for a “deep dive” into the power of the Audatex database and estimating system. Learn how the “power users” make the most of the intelligence built into the Audatex system. A perfect track for the experienced user, the novice who wants to learn more and anyone who wants to understand the innerworkings of the most intelligent estimating system on the market. Rm. 140B – (MG) QuickBooks for the Collision Repair Industry – the Right Way Speaker: Tony Passwater, president, AEII Session Description: This 90-minute program is for the collision repair industry for best practices to properly use QuickBooks as a great accounting tool. Collision business owners and bookkeepers should attend. This session is a prerequisite for other QuickBooks for the collision repair industry programs. Whether you interface with a management system or not, QuickBooks can be a great financial tool for your business – but only if you use it correctly. Rm. 140C – (T) Design-Based Repair
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Speakers: Ken Boylan, global training manager, Chief Automotive Technologies; Richard Perry, global repair product manager, Chief Automotive Technologies Session Description: This class focuses on the repair of late-model lightweight vehicles. AHSS, damage analysis and repair planning are explained. Course discussions include how collision forces can affect the entire vehicle as well as many OEM repair and replace recommendations. Rm. 140G – (MG) CCC ONE Repair Workflow Speaker: Christine Pierce, senior field implementation manager, CCC Information Services Session Description: The CCC ONE Repair Workflow session will focus on best practices for shop management. Topics will include repair plan optimization, parts ordering and job costing. This session will benefit all roles within the shop. Rm. 141 – (T) 3M Rivet Bonding and Weld Bonding Becoming Mainstream – Are You Ready? Session Description: Vehicle designs that improve occupant safety, reduce fuel consumption and boost ride dynamics are not only changing the materials used in manufacturing but also the methods needed to join them. You’ll learn what you need to know about the growing use of adhesives and sealers in welded and riveted joints, as well as how your shop can be comfortable with these techniques as part of your collision repair process.
Thursday, July 31, 2014 1:00 p.m.-5:00 p.m. Rm. 142A – (T) I-CAR Add-On Education: Advanced Steering and Suspension Systems Damage Analysis
NACE | CARS Show Daily 2014 ● Wednesday, July 30
Rm. 142B – (T) I-CAR Add-On Education: Sectioning of Steel Unitized Structures
Thursday, July 31, 2014 1:30 p.m.-3:00 p.m. Rm. 140G – (MG) CCC Opportunity Management Speaker: Jennifer Hubbard, senior regional account manager, CCC Information Services Session Description: The CCC Opportunity Management session will focus on estimating principles and the Customer Experience Dashboard. Topics feature CCC ONE best practices for customer engagement, advanced estimating, using OEM repair procedures and DRP reporting. This session most benefits owners, customer service and estimating staff using CCC ONE. Rm. 140C – (MG) QuickBooks for the Collision Repair Industry – The Owner’s Handbook Speaker: Tony Passwater, president, AEII Session Description: This 90minute program is designed for the business owner and provides a better understanding of what to expect from QuickBooks and how to manage your financial business future. QuickBooks for the Collision Repair Industry – The Right Way is a prerequisite for this class. This prerequisite can be taken at NACE or online through AEII University at www.internationaltrainingsolutions .com beginning 5/1/2014. Expo Demo 5 – (T) Car-O-Liner Fast Measuring for Accurate Estimation and Efficient Throughput Speaker: El Huntington, business development specialist, Car-OLiner Company USA Session Description: How can you improve the accuracy of your estimates? In this session, find out
how you can streamline damage analysis and develop your repair plan using the new PointX handheld diagnostic measuring system for estimating, blueprinting, damage analysis and triage. Rm. 140F – (T) Maximizing the Efficiency of the DVOM for the Collision Industry Speaker: Jim Morton, advanced engine performance instructor/owner, Automotive Training Center, Morton’s Automotive Technical Services Session Description: The collision industry is finding out, “It’s not your father’s Oldsmobile.” In Morton’s mobile diagnostic business, he was frequently called in when the vehicle looked great after repairs. The problem was the vehicle could not be delivered due to damaged electrical circuits. Where we once had very few electrical circuits and a lot of good metal for grounds, the table has flipped with a lot of electrical circuits and reduced metal for grounding. This presentation will cover how to maximize the DVOM to perform voltage drop tests on the circuits and to isolate the problem down in order to maintain profitability. Rm. 141 – (T) 3M Aluminum Repair: Separating the Facts from the Myths Speakers: Shawn Collins, senior technical service engineer, Automotive Aftermarket Division, 3M; Branden Loesch, senior technical service engineer, 3M Session Description: This session will examine and challenge some of the myths and conventional wisdom for aluminum repair in the collision repair shop. It will address issues such as corrosion, repair vs. replace, adhesive bonding and heating during repairs, and separate fact from myth.
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Thursday, July 31, 2014 1:30 p.m.-4:30 p.m. Rm. 140B – (MG) Winning Women Customers Speaker: Margie Seyfer, president, Impact Presentations Session Description: Why are tire dealers, muffler shops, automobile manufacturers and other autorelated businesses investing mega bucks in marketing to women? It just so happens that women are spending billions of dollars and are the primary customer in the automotive segment of the economy. Are you getting enough? Are you capitalizing on the fact that women are loyal, they bring unending referrals and control 50 percent of all the private wealth in America? This class doesn’t baffle you with statistics but shows you what you don’t know about marketing to women. You’ll receive lots of low-cost and no-cost ideas to increase your share of this most powerful consumer group.
thursday, July 31, 2014 3:30 p.m.- 5:00 p.m. Rm .140C – (T) Advanced Production Techniques Speakers: Steve Trapp, North American strategic accounts manager, Axalta Coating Systems; Aaron Marshall, co-owner, Marshall Auto Body Session Description: This session assumes you understand lean concepts and basic production principles and offers actionable ideas to further reduce cycle time. Initially, there will be a brief review of capacity planning and scheduling, followed by a few repair planning improvements. The course then shifts to dispatching work and features some interesting repair process improvements. It concludes with groundbreaking refinish technologies that may further reduce cycle time.
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Rm 140F – (MG) 21 Things You Need to Know to Stay Out of Court Speakers: Mark E. Olson, chief operating officer, VeriFacts Automotive; Audie Swedeen, director of operations, VeriFacts Automotive Session Description: Simple, everyday procedures put into an easy check and balance sheet for technicians to follow in order to maintain consistent quality work. Rm. 140E – (T) Structural Repairs, Aluminum Speaker: Tim Morgan, managing director, Spanesi Americas, Inc. Session Description: This session features two training topics: Aluminum Vehicles, and Repairs and Blueprinting for Accurate Efficient Repairs.The first training segment will look at the upcoming hot topic of aluminum repairs and programs. In addition, information will be provided on proper tooling and facility requirements for proper repairs. The course will introduce known collision repair methods available from vehicle manufacturers. The second training segment will analyze blueprinting processes and their advantages. Step-by-step methodical disassembly and measurement to ensure proper diagnosis of the vehicle prior to the repair process while implementing a complete repair plan and timing will be discussed. Rm. 141 – (T) 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Speakers: Larry Coan, damageability product concern engineer, Ford Motor Company; Gerry Bonanni, senior engineer for Paint and Body Repair, Ford Motor Company; Melissa Lester, collision marketing manager, Ford Customer Service Division Session Description: Ford Motor Company presents 2015 F-150 collision repair information, which will include: design for repairability,
enhanced service information, available training courses and recommended tools/equipment. In addition, Ford will have an F-150 cutaway on site to demonstrate how the vehicle has been designed to be easily repairable. Information regarding Ford’s National Body Shop Program will also be presented, along with related information. Rm. 140G – (T) Aluminum Welding and Repair by Pro Spot Speaker: Bob Pluth, product support manager at Pro Spot International, Inc. Session Description: This course will cover different repair procedures for aluminum in the collision repair environment, such as aluminum MIG welding, aluminum dent repair and riveting. With the increasing use of aluminum in today’s vehicles, it’s critical for collision repair technicians to have the know-how and information to properly repair aluminum. With the 2015 Ford F-150 right around the corner, the class will also cover the equipment and repair procedures for the vehicle.
ASE certification exams are created, how to read and understand the questions, and how best to prepare to be successful no matter what test you’re taking. If you’ve ever wondered what you need to know to be ASE certified, this class explains it all. Rm. 140C – (T) Car-O-Liner New Vehicle Structures and How They Affect Your Estimate Speaker: Robert Hornedo, owner, Pacific Collision Equipment Session Description: Collision repairers are faced with vehicles that do not react to collision forces like they did just a couple of years ago. Advanced high strength steels, aluminum, carbon fiber and combinations of each on any one vehicle have created difficulties in locating all the damage. Therefore, writing an estimate has become a two-part process. Write, disassemble and repair and write again. There’s a better way that’s not only easier but will add significant amounts to the bottom line in more ways than one.
8:30 a.m.-10:00 a.m.
Rm. 140F – (T) SRS and Safety Systems, Part 1 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Menke will identify components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures.
Rm. 140D – (T) ASE Test Prep Collision Technician Speaker: Teresa Bolton, director of collision repair test development, National Institute for Automotive Service Excellence (ASE) Session Description: This session provides important tips and information on how to best prepare for the ASE certification tests for collision technicians and estimators. You’ll learn how the
Rm. 140G – (MG) CCC ONE Repair Workflow Speaker: Christine Pierce, senior field implementation manager, CCC Information Services Session Description: The CCC ONE Repair Workflow session will focus on best practices for shop management. Topics will include repair plan optimization, parts ordering and job costing. This session will benefit all roles within the shop.
Friday, August 1, 2014 8:00 a.m.-12:00 p.m. Rm. 353 – (T) I-CAR Add-On Education: Vehicle Technology and Trends 2014 Rm. 354 – (T) I-CAR Add-On Education: Aluminum Exterior Panel Repair and Replacement
Friday, August 1, 2014
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Rm. 140E (T) BASF – Advanced Color Adjustment Tools and Techniques Speaker: Hans Kempf, North American training manager, BASF Session Description: Color accuracy continues to be the most challenging aspect within collision repair processes. This seminar looks at modern options to achieve color matching using the most efficient and effective methods available to the refinisher. The two most popular and accessible techniques available will be covered: color spectrophotometry and color decks. Understanding their use, benefits and limitations is paramount to any refinisher. Rm. 140A (T) 2015 F-150 Aluminum Repair Information and Ford’s National Body Shop Program Speakers: Larry Coan, damageability product concern engineer, Ford Motor Company; Gerry Bonanni, senior engineer for Paint and Body Repair, Ford Motor Company; Melissa Lester, collision marketing manager, Ford Customer Service Division Session Description: Ford Motor Company presents 2015 F-150 collision repair information, which will include: design for repairability, enhanced service information, available training courses and recommended tools/equipment. In addition, Ford will have an F-150 cut-away on site to demonstrate how the vehicle has been designed to be easily repairable. Information regarding Ford’s National Body Shop Program will also be presented, along with related information.
Friday, August 1, 2014 10:30 a.m.-12:00 p.m. Rm. 142C – (MG) Effective Succession Planning For a Secure Retirement Speaker: Matt Winslow, director of
speakers and content, Automotive Training Institute Session Session Description: Seventy-one percent of entrepreneurs plan to retire in the next 10 years. In this exciting 90-minute session, Winslow shares cutting-edge suggestions to protect your future and your family with effective succession planning. ● Learn how to retire on your timetable ● Discover how to get someone to run your business for you ● Learn how to develop your second-in-command to give you more free time and greater peace of mind ● Get the most when you sell your business ● Protect your future and your family Rm. 140C – (T) Profitable and Reliable Bumper Repair Speakers: Steven Widen, U.S. marketing manager, Automotive Aftermarket Division, 3M; Shawn Collins, senior technical service engineer, Automotive Aftermarket Division, 3M Session Description: This seminar covers tips on making fast and effective bumper repairs that can decrease your cycle time and increase your profitability. Topics include improving cycle time, reducing paint match problems and increasing technician confidence. Learn how to become more efficient while increasing your gross dollar profit repairing plastic bumpers. Rm. 140G – (T) Audi Authorized Aluminum Program Speaker: Mark Allen, collision programs and workshop equipment specialist, Audi Session Description: This overview of the program features tools, equipment and a description of the welding samples required for passing the DIN ISO internationally recognized certification.
Rm. 140A – (MG) Dynamic Marketing Through Social Media Speaker: Ron Perretta, global business coaching, Professionals Auto Body Inc. Session Description: This class helps you maximize your social media marketing on YouTube, Yelp, Facebook and Twitter with low-cost tips on how to target market to each of the five generations. With just a little tweaking, you’ll attract more customers who will become loyal customers and your greatest fans, regardless of age. Rm. 140F – (T) SRS and Safety Systems, Part 2 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Menke will identify components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures. Rm. 140D – (MG) The ROI of ASE Speaker: Tony Molla, vice president of communications, National Institute for Automotive Service Excellence (ASE) Session Description: This session explores the many ways an ASE certification adds value to both the individual automotive professional and the companies employing them. Explore the various advantages ASE certification provides in demonstrating technical knowledge, building consumer trust and confidence, and the positive impact on KPIs. The presentation features business metrics and important information on productivity, first-fix accuracy, compensation, and how ASE certification can help identify and develop your best people. Learn how ASE certification works for you!
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Friday, August 1, 2014 1:00 p.m.-5:00 p.m. Rm. 354 – (T) I-CAR Add-On Education: Hazardous Materials, Personal Safety and Refinish Safety
Friday, August 1, 2014 1:30 p.m.-3:00 p.m. Rm. 140D – (MG) Technology is a Threat to Your Profitability Speaker: Tom McGee, director of collision, Automotive Training Institute Session Description: Profitability is in the details! Technology is also a big threat to your profitability. Don’t allow vehicle technology surprises to be discovered once the vehicle is in production, causing your cycle time to increase and your bottom line to decrease. Use the everyday examples provided in this session to prevent you from losing sales and profits by capturing the technology details up front. Rm. 140G – (T) Aluminum Welding and Repair by Pro Spot Speaker: Bob Pluth, product support manager at Pro Spot International, Inc. Session Description: This course will cover different repair procedures for aluminum in the collision repair environment, such as aluminum MIG welding, aluminum dent repair and riveting. With the increasing use of aluminum in today’s vehicles, it’s critical for collision repair technicians to have the know-how and information to properly repair aluminum. With the 2015 Ford F-150 right around the corner, the class will also cover the equipment and repair procedures for the vehicle. Rm. 142A – (T) Maximizing the Efficiency of the SCAN TOOL for the Collision Industry Speaker: Jim Morton, Advanced Engine Performance instructor/owner, Automotive Training Center, Morton’s Automotive Technical Services
Session Description: With all of the new electrical circuits in today’s vehicle and the addition of CAN Bus communication, when Morton is called in for mobile diagnostics, one of his first diagnostic tools is the scanner. You’ll learn how to ”look over the shoulder” of the computer in the vehicle and eavesdrop on the information being transmitted (or not being transmitted). By maximizing the scan tool, the collision technician will be able to see the results of the OBD II computer programs like CCM (Comprehensive Component Monitoring). The modern vehicles today allow the technician to command circuit operation through bi-directional control utilizing the scan tool (Mode 8). Morton will go over these benefits and teach how to perform a ”Roll Call” of the communication modules. Rm. 140E – (T) Alignment Expert in 90 Minutes Speakers: Mark E. Olson, chief operating officer, VeriFacts Automotive; Audie Swedeen, director of operations, VeriFacts Automotive Session Description: The tricks and traps of proper measuring and alignment. Rm. 140C – (T) 3M Aluminum Repair: Separating the Facts from the Myths Speakers: Shawn Collins, senior technical service engineer, Automotive Aftermarket Division, 3M; Branden Loesch, senior technical service engineer, 3M Session Description: This session will examine and challenge some of the myths and conventional wisdom of aluminum repair in the collision repair shop. We will address issues such as corrosion, repair vs. replace, adhesive bonding and heating during repairs, and separate fact from myth.
Rm. 140A – (MG) Write It Right Best Practices Speakers: Mike Anderson, owner, CollisionAdvice; Danny Panduro, co-owner, Fix Auto Sun Valley Session Description: This seminar will provide estimators with resources to understand, support and justify their position on what it takes to restore the vehicle back to pre-accident condition. These resources include websites, tools, forms and other technology applications that will allow the estimator to be more efficient and accurate in writing a thorough damage analysis. The primary focus of this seminar is on how to utilize technology to write more complete and accurate estimates and to understand what resources are available to you. Estimators around the country have seen remarkable benefits from attending this seminar, including improving their cycle time, reducing friction in their negotiation process with insurers and improving their CSI. This program includes: ● Tools to help identify the notincluded items, such as the ASA Not-Included Guides and the SCRS Guide to Estimating ● How to increase frame/unibody repair times using the Structural Repair Calculator ● Free websites where repair facilities can view OEM parts diagrams, composite types and much more ● How to use negotiation tools with insurers
Friday, August 1, 2014 1:30 p.m.-4:30 p.m. Rm. 142C – (MG) Creating a Culture Where New Hires Succeed Speakers: Bill Haas, president, Haas Performance Consulting Session Description: Ever feel like you have a revolving door for employees? Do you fear hiring new employees because, at least with your current staff, you know what
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you have? Not sure how to attract the right applicants? Or wonder why the quality people don’t stay? Probably one of the most important and least understood aspects of business is talent acquisition. Learn to be more successful in attracting qualified applicants when you improve your employment ads, job applications, candidate assessments and interviews. Good talent management extends the life cycle of an employee by creating an environment and culture that breeds success. Create expectations with job descriptions based on job activities, and implement a two-way review process for employee and employer.
Friday, August 1, 2014 3:30 p.m.- 5:00 p.m. Rm. 140E – Simple Cycle Solutions Speakers: Ron Kuehn, president, Collision Business Solutions, Inc. Session Description: Cycle time is a major focus for collision repair shops to better satisfy vehicle owners and insurance companies. Learn a common sense approach on how to communicate, implement, and measure these simple operations to help your shop become a market leader in efficiently processing vehicles. Rm. 140G – (MG) CCC Opportunity Management Speakers: Jennifer Hubbard, Sr. Regional Account Manager, CCC Information Services Session Description: The CCC Opportunity Management session will focus on estimating principles and the customer experience. Topics feature CCC ONE best practices for customer engagement, advanced estimating, using OEM repair procedures, and DRP reporting. This session most benefits owners, customer service and estimating staff using CCC ONE.
Rm. 140C – (T) Repairing Today's Vibrant Colors Using Waterborne Technology Speakers: Tim Jones, marketing manager waterborne segment; Randy Cremeans, director of marketing, collision segment, USCA, PPG Industries Session Description: With more stringent environmental regulations acting as a catalyst, the transition to waterborne technology first took hold in a major way in Europe, California and Canada. More recently, Delaware and Maryland are following suit. While environmental concerns drove the initial movement to waterborne, there’s substantial evidence that those upgrading their shops to waterborne are doing so for more reasons than compliance alone. Rm. 140D – (MG) The ABCs of Aftermarket Parts, AMI Accredited Speakers: Tim Jones, marketing
manager waterborne segment, and Randy Cremeans, director of marketing, collision segment, USCA, PPG Industries Session Description: With more stringent environmental regulations acting as a catalyst, the transition to waterborne technology first took hold in a major way in Europe, California and Canada. More recently, Delaware and Maryland are following suit. While environmental concerns drove the initial movement to waterborne, there’s substantial evidence that those upgrading their shops to waterborne are doing so for more reasons than compliance alone. Rm. 140A – (MG) Future of DRPs Speakers: Mike Anderson, owner, Collision Advice; Troy Gates, owner, Gates Collision Centers Session Description: This session offers a quick review on how insurers are crafting their
scorecards and interesting trends. There will be a brief review of how to optimize the scorecard data. Following that, the course will feature practical ideas to improve performance in the key metrics found on these scorecards, to include repair vs. replace, alternative parts use, supplement reduction, cycle time improvement and CSI. Rm. 142A – (T) Welding for Excellence Speakers: Rodney Bolton, coach, and William Sefcek, verification expert, VeriFacts Automotive Session Description: How to achieve the perfect weld every time.
saturday, August 2, 2014 8:00 a.m.-5:00 p.m. Rm. 140A – (T) I-CAR Add-On Education: 2015 Ford F-150 Structural Repair Training Course
mechanical sessions Thursday, July 31, 2014
Thursday, July 31, 2014
10:00 a.m.-12:30 p.m.
1:30 p.m.-4:30 p.m. Rm. 140B – (MG) Winning Women Customers Speaker: Margie Seyfer, president, Impact Presentations Session Description: Why are tire dealers, muffler shops, automobile manufacturers and other autorelated businesses investing mega bucks in marketing to women? It just so happens that women are spending billions of dollars and are the primary customer in the automotive segment of the economy. Are you getting enough? Are you capitalizing on the fact that women are loyal, they bring unending referrals and control 50 percent of all the private wealth in America? This class doesn’t baffle you with statistics but shows you what you don’t know about marketing to women. You’ll receive
Rm. 140E – (MG) Essentials to Running a Top Revenue and Profitable Shop in Today’s Automotive Industry Speaker: Rissy Sutherland, COO, Honest-1 Auto Care Session Description: Why are you working 50-60-70 hours a week but not making a profit? How is today’s shop different than 10 years ago? How do I run a shop that’s not only profitable and efficient but a fun team environment that employees and you want to participate in every day? This class will give you takeaway tools to take you into profitability and successful daily operations in an easy to digest format. (Sutherland is not an accountant, either).
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lots of low-cost and no-cost ideas to increase your share of this most powerful consumer group.
Friday, August 1, 2014 8:30 a.m.-10:00 a.m. Rm. 140F – (T) SRS and Safety Systems, Part 1 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Components and sub-systems, post-collision repair procedures, diagnostic, service and safety procedures will be identified.
Friday, August 1, 2014 9:00 a.m.-12:00 p.m. Rm. 140B – (T) NEW! Practical Automotive Electronics - Powered by Bosch, Young Technicians Symposium, Part 1 of 4
Speakers: Jim Wilson, senior training instructor, Robert Bosch Session Description: This sequential series of four seminars, Powered by Bosch, are designed to help technicians with two to three years of automotive hands-on experience looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session one features practical automotive electronics: ● Review battery, starting and charging systems ● How to use Ohm’s Law in the real world ● How to get the most info from a wiring diagram ● Vehicle networking fundamentals and how to start the diagnostic process
*Attending session one is a prerequisite for attending session two in the series. No exceptions
Rm. 335 – (T) NAPA TRACS Users Group Session Description: Attendees should be current NAPA TRACS users and the content to be covered are the latest TRACS releases including 7.5 and the new 8.0 release, which includes the new TRACS VIN Capture app.
Friday, August 1, 2014 10:30 a.m.-12:00 p.m. Rm. 140E – (MG) Effective Succession Planning For a Secure Retirement Speaker: Matt Winslow, director of speakers and content, Automotive Training Institute Session Session Description: Seventy-one percent of entrepreneurs plan to retire in the next 10 years. In this exciting 90-minute session, Winslow shares cutting-edge suggestions to protect your future and your family with effective succession planning. ● Learn how to retire on your timetable ● Discover how to get someone to run your business for you ● Learn how to develop your second-in-command to give you
more free time and greater peace of mind ● Get the most when you sell your business ● Protect your future and your family Rm. 140F – (T) SRS and Safety Systems, Part 2 Speaker: Anthony Menke, Northeast Region supervisor, ACDelco Session Description: This seminar reviews the Supplemental Restraint System components and subsystems. Components and subsystems, post-collision repair procedures, diagnostic, service and safety procedures will be identified.
Friday, August 1, 2014 1:00 p.m.-4:00 p.m. Rm. 140B – (T) NEW! Engine Management: GDI, PFI and Diesel Engine Management Schemes Powered by Bosch, Young Technicians Symposium, Part 2 of 4 Speakers: Jim Wilson, senior training instructor, Robert Bosch Session Description: Powered by Bosch, this session is designed to help technicians with two to three years of automotive hands-on experience looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session two features engine management: ● Port fuel injection and gasoline direct injection overview ● Common rail diesel system overview ● Review of the most common evaporative emissions systems ● Overview of emissions aftertreatments system for gasoline and diesel engines *Attending session two is conditional upon completion of session one in the series. No exceptions.
Friday, August 1, 2014 1:30 p.m.-4:30 p.m. Rm. 142C – (MG) Creating a Culture Where New Hires Succeed
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Speakers: Bill Haas, president, Haas Performance Consulting Session Description: Ever feel like you have a revolving door for employees? Do you fear hiring new employees because, at least with your current staff, you know what you have? Not sure how to attract the right applicants? Or wonder why the quality people don’t stay? Probably one of the most important and least understood aspects of business is talent acquisition. Learn to be more successful in attracting qualified applicants when you improve your employment ads, job applications, candidate assessments and interviews. Good talent management extends the life cycle of an employee by creating an environment and culture that breeds success. Create expectations with job descriptions based on job activities, and implement a two-way review process for employee and employer. Rm. 140F – (T) Everyday Lab Scope – Dust It Off and Let’s Get to Work Speaker: Peter Meier, Editor, Motor Age Session Description: Is there a digital storage oscilloscope gathering dust in your shop? Did you even know that high-dollar scan tool you own has a scope function? Want to learn ways to speed up your diagnostic time and improve your diagnostic accuracy? You will if you attend this presentation! Meier focuses on techniques you can use every day in your shop and covers tests for engine mechanical condition, fuel system function, battery/ starting/charging system health and more. Most need only the accessories your scope came with, while others may require a small investment. But the investments will pay off in terms of time saved and comebacks eliminated. No matter what brand, no matter whether it’s a handheld or PC-based tool, you will benefit
from spending time learning “every day scope use.” Rm. 142B – (T) NEW! Technician Challenges in Understanding and Recognizing Feed Gas Anomalies Speaker: Chris Chesney, senior director, Professional Markets, CARQUEST Technologies LLC Session Description: Today’s diagnostic technician is challenged with solving what at times appears to be strange unknown issues that lead to misdiagnosis of emissions failures or DTCs. Understanding the critical nature of the feed gas to the catalytic converter along with a recognition of what normal feed gas strategies look like will help ward off many mis-diagnostic adventures. Prerequisite: technicians must have a fundamental understanding of modern fuel control (2000 to present) and operation of a modern catalytic converter, as well as the basic composition of combustion chemistry.
Saturday, August 2, 2014 8:30 a.m.-11:30 a.m. Rm. 140C – (T) How to Diagnose P0420s & P0430s (Catalyst Below Threshold) DTCs Speaker: G Trulia, president, Technicians Service Training Session Description: When the MIL is on and one of these codes are present, it becomes critical that your diagnosis is right. Replacing a high-dollar catalytic converter and having the same code come back a few days later is bad for your relationship with your customer. Join Trulia for a look at real root cause diagnosis and repair of catalyst codes. You will learn to: ● Identify interrelated systems, common problem components and systems ● Read and interpret scan tool data including Mode 5 and Mode 6 ● Utilize fuel trim, air fuel ratio and HO2S sensors ● Identify applications where
programming is necessary ● Exploit state-of-the-art misfire analysis pressure transducers and interpretive software ● Correctly apply fuel system cleaning and de-carbonization Rm. 140D – (T) NEW! Unraveling the Mysteries of Chrysler Diagnostics Speaker: Pete Rudolff, owner, Pete’s Garage Inc. and Delaware Training Group Session Description: Understand some of the key powertrain and body nuances that make Chrysler, Jeep and Dodge vehicles just a little bit different. Scan tools, data BUSS as well as powertrain and body system issues will be covered. Taught by real techs with a realworld approach to simplifying testing approaches. Rm. 140B – (T) NEW! Sensor and Actuators Diagnosis and Testing Powered by Bosch, Young Technician’s Symposium, Part 3 of 4 Speaker: Jim Wilson, senior training instructor, Robert Bosch Session Description: This sequential series of four seminars, Powered by Bosch, is designed to help technicians with two to three years of automotive hands-on experience looking to build their knowledge in the areas of electrical, engine management and brake system technology. Session three features sensors and actuators: ● How to diagnose the more common automotive sensors ● Specific focus on mass air flow and oxygen sensor diagnostics ● Knowing how to get the most from a scan tool and lab scope ● Using a current probe to diagnose injectors and fuel pumps *Attending session three is conditional upon completion of session one and two in the series. No exceptions.
Saturday, August 2, 2014 12:30 p.m.-3:30 p.m. Rm. 140C – (T) Effective Use of Diagnostic Resources Speaker: Jason Sharrer, North Central regional supervisor Session Description: This threehour seminar covers resources that technicians can access daily, as needed, in the diagnosis and repair of today’s vehicles. Resources include manufacturer, aftermarket, government and Internet-based service information. Course content includes location of and access to both manufacturer service information and aftermarket service information. Additionally, content covers the viability and reliability of repair-related Internet sites and blogs and their place in the scheme of today’s repair environment. Content also includes government-based automotive-related websites, as well as diagnostic procedures, service tips and special tools. Rm. 140D – (T) NEW! Ford EcoBoost, Sync and Integrated Diagnostic System; Ford’s Total Approach From Design to Diagnosis Speaker: Donny Seyfer, co-owner, Seyfer Automotive, Inc. Session Description: EcoBoost is Ford’s answer to the fuel mileage, emission, customer power demand equation. EcoBoost vehicles tend to be “loaded” models with lots of electronics. To service these vehicles, you need to know how they work but you also need to be an expert with their onboard and diagnostic technologies. Using actual vehicles and Ford training materials, join Seyfer for this middle to advanced course where you will learn: EcoBoost: ● Design features ● Common concerns ● Unique maintenance requirements Sync: ● Design features
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● My Ford Touch ● Updating techniques ● Ford Motorcraft service website setup and integration ● Customer preference settings Integrated Diagnostic System: ● Latest version features and what you need to use IDS ● Vehicle communication module compatibility ● Utilizing the Ford website to assist in diagnostics ● How Oasis can save you time looking for Special Service Messages not published anywhere else
Rm. 140B – (T) NEW! Braking Technology; ABS, Traction Control and Predictive Braking Operation, Service and Diagnostic Fundamentals - Powered by Bosch, Young Technician’s Symposium, Part 4 of 4 Speaker: Jim Wilson, senior training instructor, Robert Bosch Session Description: This sequential series of four seminars, Powered by Bosch, are designed to help technicians with two to three years of automotive hands-on experience, looking to build their knowledge in the areas
of electrical, engine management and brake system technology. Session four features Brake Technology: ● Fundamentals of braking forces review ● Anti-Lock Brake System (ABS) overview ● Electronic Stability Control (ESP) ● Best recommended practices for brake service *Attending session four is conditional upon completion of session one, two and three in the series. No exceptions.
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