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13/09/2018 15:32
The weekly newspaper for air cargo professionals No. 999
17 September 2018
Dog-tired of poor treatment
Pilots drive home complaints
INSIDE cleaning oil spills by air
antonov Airlines and Chapman Freeborn have taken part in a test flight to transport a capping stick used in the event of an oil spill ... page 2
about working conditions
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ilots flying for DHL have launched a mobile billboard campaign to raise awareness of concerns about working conditions under its contracts with Atlas Air Worldwide and Air Transport Services Group. The pilots took their concerns to DHL’s US headquarters in Plantation, Florida with a billboard accusing the company of dodging US laws, hurting competition and exploiting workers and their families. The pilots fly for DHL through contracts with carriers owned by Atlas Air and ABX Air, a wholly-owned subsidiary of ATSG and are represented by the union, Airline Professionals Association Teamsters Local 1224. Speaking to Air Cargo Week, long-time Atlas Air pilot Bob Kirchner and executive council chairman at Local 1224 explained grievances of the pilots and they feel the airline is being mismanaged. He says: “Morale is at an all-time low, pilots are leaving in massive numbers. Atlas Air said it planned to hire over 300 pilots in 2018, but when recruiting 20 per cent didn’t show up. This is unheard of in the industry.” Pilots are leaving at alarming rates with a net loss of over 200, with the attraction of flying aircraft
including Boeing 747s not being enough to attract them. Kirchner says the pilot shortage is affecting Amazon’s airline plans, with only 13 of the 20 aircraft able to fly due to crew shortages. “Aircraft are waiting three days because of crew shortages, what we said was going to happen is here.” He cites one captain who should have waited in South Korea for 14 hours but was stuck for a number of days due to a lack of crew. Kirchner himself recently collected an aircraft that had supposedly been in for maintenance for three days but there was nothing in the logbook. The mechanic told him it had actually been parked due to a lack of crew. Negotiations with management at Atlas Air have not gone well, with Kirchner accusing them of forcing deals on the pilots through litigation. The pilots said they would accept a five-year contract instead of the usual three and negotiations would start nine months before it came up for renewal but management have been refusing to negotiate. Kirchner says: “In September 2016 they left the table and never came back. In the interim no agreements were negotiated and then they asked for an extension. I said you had agreements but you don’t
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abide by any of them. Come back when you can come up with something you can honour.” He says management are manipulating the system and using the Railway Labor Act to force through a deal. Kirchner says the airline is using the courts to “force into an illegally arbitrated contract” and litigate their way through negotiations. Kirchner says: “They should be at the table. It is a sad state of affairs.”
francois departs brussels
alban Francois has left Brussels Airlines Cargo after three years with the company to take up the role of project operations director at Green Yard ... page 4 qatar airways flies medicine
Qatar Airways Cargo flew 100 tonnes of medication from Mumbai to Brasilia on a charter flight for its customer, Hermes Travel and Cargo ... page 7
communication elusive
The mobile billboard in action in Plantation, Florida
At its simplest, e-commerce needs e-freight to exist. Online orders from foreign customers, international trade skips borders, have all rapidly grown in ... page 10
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Oil spills to be cleaned from the air
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ntonov Airlines and Chapman Freeborn have taken part in a test flight to transport a capping stick used in the event of an oil spill, by air. The test flight, the first time that a complete capping stack has been transported by air, means that oil companies can reach faraway oil spills much faster and cap the wells more quickly. Antonov worked with Chapman Freeborn and its client Oil Spill Response (OSRL) deploying an Antonov AN-124 to carry the fully assembled subsea capping stack and housing, which weighed 85.5 tonnes and measured 11.5 by 5.5 by 3.9 metres. Prior to the successful one hour 23 minute test flight to and from Stavanger in Norway, transporting capping stack equipment by air would have meant breaking it down into multiple payloads and reassembling it at the destination, before moving it to the incident site. Antonov Airlines UK sales manager, Martin Griffiths says: “This was a very important test flight, as this represents the first time anyone has transported a capping stack on an aircraft that would be used in the event of an oil spill emergency, enabling a much quicker response anywhere in the world.”
Greenville constructs $30m cargo facility
Ground has been broken at Greenville-Spartanburg International Airport’s (GSP) $30 million cargo facility to support Upstate’s economy following years of rapid traffic growth. The 110,000 square foot warehouse and 13 acre cargo ramp are scheduled to open in the spring of 2019, and will be able to accommodate three Boeing 747-8s simultaneously. The cargo apron is partially funded by $11 million from the Federal Aviation Administration’s Airport Improvement Program, with the apron expected to cost $17 million and the warehouse another $13 million. Charlotte, North Carolina-based WK Dickson is the engineer for the cargo ramp, McCarthy Improvements of Davenport, Iowa is the contractor for the ramp and Haskell of Jacksonville, Florida is the designer and builder for the cargo building. GSP president and chief executive officer (CEO), Dave Ed-
wards says: “This new facility is going to be more than a significant accomplishment for Greenville-Spartanburg International Airport. It’s going to provide much-needed support for major manufacturers and have a direct economic impact on the Upstate.” In the 2018 fiscal year, the airport district’s Cerulean Aviation supported more than 1,200 cargo flights and GSP’s cargo numbers increased nearly 39 per cent between 2016 and 2017. Tim-Oliver Kirschbaum, CEO of German-based freight, shipping and logistics company Senator International says: “When we started our Senator Atlantic Bridge (cargo flights between GSP and Germany’s Munich Airport and Frankfurt-Hahn Airport) in November 2016, we proposed that after a period of time, our flying program would increase. “Today we operate up to eight flights a week, which makes an increase of apron and warehouse space necessary. We look forward to this new environment for our employees.” In 2017, Greenville-Spartanburg Airport District took on its fixed-base operator services by launching Cerulean Aviation, which not only supports general aviation aircraft and refuelling but also serves as an air cargo service provider. Cerulean’s services include on-airport cargo facilities, build-up and break-down of cargo, BUP transfer, bulk and containerised aircraft loading and unloading, on-call charter cargo handling, customs documentation processing and aircraft refuelling.
Uni-top extends Air Silk Road
To enable the movement of the capping stack in a single operation, OSRL worked with L+M to design and build a bespoke frame, with support from Trendsetter, the capping stack manufacturer. The efforts were supported by the engineers from Antonov Company’s design bureau, who ensured proper distribution of the capping stack weight along the cargo cabin floor and acceptable minimal clearances from the cabin frames. Antonov Airlines also reviewed and approved stress levels of the combined skid/capping stack design for the maximum flight G-forces.
FlyKargo to manage cargo for JetBlue
FlyKargo is partnering with JetBlue Airways to move cargo between Fort Lauderdale and San Juan, Puerto Rico as part of a three month pilot programme beginning on 15 October. Miami-based FlyKargo specialises in managing air cargo services to low cost airlines and will focus on providing fast and reliable services to registered freight forwarders and known shippers. Services will begin with a traditional air-to-air offering and gradually include door pickup and delivery extension in additional markets. JetBlue director of customer experience effectiveness, Rob Martinelli says that with over 1,000 daily flights throughout the Americas and Caribbean, the airline is well placed to benefit from the growth of e-commerce. He says: “We are excited about the prospects of growing revenue cargo and are taking a lead to innovate in this space with a partner that has demonstrated their ability to understand the industry’s current needs and quickly rollout a smart solution, while offering the expertise and connections to evolve with the market in the future.”
ACW REWIND 500 ATLANTA airport came to the ACF that year to find replacement transAtlantic lift following exit of Polar Air Cargo
Atlanta looks for freighter lift Volume 11 Issue 47 24 November 2008
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ni-top Airlines is continuing to develop routes between China and Europe with flights from Liege to Wuhan using a Boeing 747-400 Freighter. The service will leave the Belgian airport on Mondays, Wednesdays and Fridays, arriving in Wuhan the next day using the 747-400F with a capacity of 110 tonnes. European manufacturers of automobile parts, particularly from Germany and the UK are utilising the route to ship to China, and Chinese companies specialising in electronics, fashion and machine parts are using the route to shop products to Europe.
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Quote of the week “Is this any way to treat a friend?” Elizabeth Schutte asks after an airline employee took Logan the labradoodle home and then lost him
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SOAKING UP the atmosphere at ACF 2008 - while also keeping a watchful eye on the result of the US presidential election - was Arnoldo Ruiz, assisant general manager commercial development at Hartsfield-Jackson Atlanta International airport. Considering the growth of cargo at the world’s busiest passenger gateway, Ruiz sees its ability to facilitate the smooth flow of air freight as being essential “to the economic development of the city and the tegion”. But a serious aim in Kuala Lumpur was to look for maindeck capacity to serve transatlantic desinations from Atlanta. “Since the exit of Polar Air Cargo from the transAtlantic market we have 300 tonnes of freight a week looking for lift,” Ruiz noted, and the aiport is eager to talk to freighter operators about the situation. Discussions had begun with Cargolux. Barack Obama, of course, was the election winner that year.
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Exclusive Op:Ed: Dog-tired of poor treatment
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By Elizabeth Schutte resident Harry Truman famously said, “If you want a friend in Washington, get a dog.” After learning about last week’s tragic mishandling of another dog at JFK, we are left wondering how many more of our friends will go missing or (worse) die before Congress takes further action in protecting not just dogs, but all animals from mistreatment at airports? Late last month, New York Gov. Andrew Cuomo signed legislation protecting pets from being abandoned during an eviction, requiring officers executing a warrant to check the property for pets and coordinating the safe removal of the animals with the evictee. While we applaud his leadership on this issue, the legislation does not go far enough. We can no longer wait for the federal government to act. It is time for Governor Cuomo to once again
Where is that doggy in the cargo terminal?
The fate of Logan the labradoodle emotional support dog hit the headlines in the States when he disappeared at JFK instead of being placed on a flight to Paraguay with its owners. The son of the Logan’s owners says he went to the airport to see Logan. He was informed that he could not see the dog because another worker took the pooch home. The son was given the name of the worker — and an intersection to search, since, apparently, the dog went missing from that employee’s residence.
(Stock photo)
be a trailblazer and advance similar legislation protecting animals (and humans) at NY airports and surrounding areas. Just last week, yet another story about a mishandled canine made local and national news. Logan, an emotional support dog – was never loaded onto the correct flight, and a family member was informed that an airline employee brought Logan home and subsequently lost him. Is this any way to treat a friend? Under the Governor’s jurisdiction, New York has its own state-of-the-art, animal-handling facility - The ARK at JFK. The ARK is operated by animal experts working closely with airlines, federal agencies, ground handlers, shippers and owners to
ensure animals are humanely treated. Yet, due to state and federal bureaucratic red tape, The ARK at JFK is languishing instead of fulfilling its unique purpose. Forty-eight individual quarantine stalls comprise a key feature of The Ark at JFK; these enable horses to commence their USDA-required quarantine immediately upon arrival. This spares the horses from needless travel over New York highways to another facility in upstate New York 90 away and at least two hours from JFK for the same quarantine procedure at Stewart International Airport in upstate New York. In human terms, that is the equivalent of taking a busload of potentially sick and quarantined passengers (such as those that
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recently arrived at JFK and were quarantined by CDC) for a ride around the city in openarea vehicles instead of appropriately isolating and monitoring them under the supervision of trained professionals. Transporting live animal cargo by air remains complex and stressful for both the animals and their owners. That is why The ARK at JFK’s role in these crucial procedures is so important - this modern facility delivers a far more efficient and safe process by reducing the need for additional travel and provides highly trained, specialised animal care immediately pre- and post-flight. Animals are given food and water, afforded the opportunity to relieve themselves outside of their travel container and delivered to (and retrieved from) the aircraft just before departure or immediately prior to arrival. The ARK at JFK partners with a variety of animal transportation organisations aimed at improving the treatment of animals in-transit. We would gladly join Governor Cuomo and The Port Authority of NY & NJ in bringing The ARK at JFK to its intended fruition as the premier facility under expert management for coordinating and facilitating animal transport by air in the United States. Expanding animal protection to include air travel will support a thriving ARK at JFK, resulting in the treatment of our friends like first-class passengers instead of forgotten flyers. ELIZABETH Schutte is the managing director of The Ark iat JFK, providing pre- and post-travel care and veterinary services for
domestic and exotic animals
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LUG reorganises management
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UG aircargo handling has reorganised its management with Patrik Tschirch taking overall responsibility of sales in Frankfurt, Munich and Hamburg. The managing director and chief executive officer will lead an expanded LUG network, with COO Nina Strippel (pictured right)
heading management of the Frankfurt station, reporting directly to Tschirch, as do Christopher Frank in Munich and Dr Jurgen Vogt in Hamburg. Tschirch (pictured left) explains: “I am convinced that there is a lot of potential in an even closer cooperation between the three LUG stations. We want to offer airlines a one-stopservice for professional airfreight logistics with three stations in Germany. We have not yet leveraged all synergies and taken advantage of the increasing digitalisation of our industry.” He adds: “The future belongs to network organisations with entrepreneurially independent units that respect the same values, principles, and rules, and operate to equivalent standards. A selective expansion of services and optimisation of infrastructure will further strengthen this network.”
CargoLogicAir strengthens the team
CargoLogicAir has made new appointments to its executive and management teams as it prepares to take delivery of its fourth Boeing 747-400ERF in October. Frank de Jong joins as chief operations officer, having previously worked as director of product development at CargoLogicManagement and holding executive roles with Martinair. He will report to the chief executive officer of CargoLogicAir, David Kerr and take responsibility for flight, ground and technical operations. Three other appointments have been made with Freddie Overton joining from IAG Cargo to take up the role of regional direc-
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tor for Europe and the Americas; Sean Pettit joining as head of financial control; and Sarah Owen being promoted to the role of head of the operations control centre. Kerr comments: “These key appointments and our next aircraft delivery will keep us on track with our five- year plan and allow us to expand our capabilities in support of the UK’s key exporting and importing industries. “They will also enhance our ability to play a lead role alongside our network of international cargo airline partners in serving the requirements of key global customers and strategic industry partners.”
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Francois departs Brussels Airlines Alban Francois has left Brussels Airlines Cargo after three years with the company to take up the role of project director operations at fruit supplier Green Yard. He left the airline on 1 September, which was also the last day of operation of Brussels Airlines Cargo as Lufthansa Cargo took over the sales of its capacity. Francois spent two years as strategic sourcing and procurement manager and three years as vice president global cargo, which he described as “a fantastic adventure”. In a message on his LinkedIn account, Francois said: “SN’s volumes grew substantially and this wouldn’t have been possible without the dedication of the SN Cargo team, the commitment of our suppliers to continuously follow us to achieve operational excellence and trust of our customers.”
He added that three years ago air cargo was unknown to him “however, pretty soon I was a member of a community/a family both in Brussels and worldwide looking to improve the overall industry beyond the companies’ borders.” Francois ended the post saying: “A chapter is closing tonight. I am leaving Brussels Airlines and the air cargo industry with a solid expertise, good memories … and new friends.”
Panalpina expands executive board Panalpina is enlarging its executive board to direct engagement in the decision-making proinclude airfreight, ocean freight and logistics, cess at the highest management level.” Swiss-born Kuehner is being promoted to and has given Lucas Kuehner a promotion. executive vice president for airChief executive officer Stefan freight, effective from 1 January Karlen says: “Our company has 2019. The 46-year-old has worked ambitious growth targets for at Panalpina since 2000 and risen the coming years and a clearly through the ranks, holding senior defined plan for reaching them. roles in Switzerland and the USA. Our three products – air freight, He has been the global head of ocean freight, and logistics and airfreight and a member of Panalmanufacturing – will be critical pina’s executive committee since drivers accelerating Panalpina’s 2012. growth, and that is why we need Kuehner
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14/08/2018 14:47
middle east
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A challenging but rewarding market
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or multi-platform air cargo industry services provider HAE Group, the Middle East is not without its challenges. It also has its fair share of rewards, considers HAE regional commercial director Peter Kerins. He says: “HAE’s regional HQ is in Dubai, but we service customers across the Gulf Co-operation Council (GCC) area, North East Africa and also other countries such as Iraq and Afghanistan. “The Middle East and its carriers continue to evolve and adjust to global Kerins demand and opportu-
nity. Our corporate multinational relationships also bring opportunities and having had a presence in the region for 11 years we are known for our innovative approach and experience in the region.” The UK-based group considers the region to be an important element of its worldwide operation. Kerins says: “It is a vital part of our global network as we also offer our colleagues in other offices services to and from the region. We offer them linehaul, handling, charter and trucking services for them to market to their customers.” Growth potential in the region for HAE Group remains bullish, Kerins says. “We believe our prospects are strong, as HAE has a diverse range of products to offer our airline partners and their forwarding clients. Transhipment from outside
the region and intra-regional products mean that we will always have new opportunities. “We are also keen to progress the expertise we have developed in Europe on e-commerce and bring this to the Middle East – for example we are currently facilitating ‘shop and ship’ type products from our warehouses and teams in the UK and the US to be shipped to Middle East clients.” The 21-year old group has owned-offices that are in the UAE at Dubai International Airport and Dubai World Central, while it works with an
agency network across the GCC and Levant. “We find the GCC countries straightforward to work to and from and the newer developing markets have a number of ownership and control restrictions so we tend to co-operate with a local partner,” he says. The group has had a presence in the region since 2007. “We are always evaluating opportunities and have a number of possibilities that come from regional representation of carriers were we would want our own brand in certain countries,” says Kerins.
ISS launched by government of Dubai The government of Dubai’s investment arm, Investment Corporation of Dubai has launched ISS Global Forwarding, a wholly owned subsidiary focused on supply chain logistics. The establishment of ISS Global Forwarding is the result of a strategic directive by the government of Dubai to separate Inchcape Shipping Services Holding into two standalone companies with the aim of optimising the growth potential, customer focus and core competencies of each, being marine services and supply chain logistics. Operating out of the Dubai Airport Free Zone, located in the heart of Dubai adjacent to Dubai Airport, ISS Global Forwarding will focus on core activities of global freight forwarding, contract logistics and projects/oil and gas. ISS Global Forwarding will initially be present in 18 countries across the Middle East, Afri-
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ca, Europe, India and Turkey, and as part of its ambitious growth strategy, the company will expand its footprint to Asia Pacific, Mainland China and Singapore. The company will be led by Enver Moretti, who says: “We are establishing ourselves as a regional powerhouse and our aspiration is to be recognised within the supply chain logistics industry as a customer-centric organisation.” Investment Corporation of Dubai chief executive officer and executive director, His Excellency Mohammed Ibrahim Al Shaibani says: “We are confident in the future global growth opportunities presented by the supply chain logistics industry. We see particular value at this time in the long-term growth opportunities afforded within the emerging markets region where ISS Global Forwarding enjoys a strong presence.”
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Qatar Airways flies medication to Brasilia
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atar Airways Cargo flew 100 tonnes of medication from Mumbai to Brasilia on a charter flight for its customer, Hermes Travel and Cargo. The pallets were loaded on a Boeing 777 Freighter in Mumbai, and the life-saving Pre-Exposure Prophylaxis (PrEP) medications were dispatched to support Brazil’s Ministry of Health’s response to the HIV epidemic. The government of Brazil initiated the implementation of PrEP to prevent new cases of HIV among key higher-risk population groups through 35 sites across the country, with 54,000 people being offered PrEP within the next five years. Qatar Airways chief officer cargo, Guillaume Halleux says: “Since the launch of our QR Pharma product, we have been working closely with our customers to enhance the product for the benefit of the final consumer. Our dedicated teams ensure the cool chain is unbroken to preserve the efficacy of all medicines flown on Qatar Airways Cargo.” Hermes Travel and Cargo joint managing director, Rohan Thakkar says: “We would like to express our sincere appreciation for the exceptional charter service that was rendered by Qatar Airways Cargo for our esteemed client M/s Cipla. The Boeing 777 charter freighter that was deployed on the Mumbai-Brasilia route to move such a huge volume of pharmaceuticals saw seamless, timely and very well co-ordinated deliverables from Qatar Airways Cargo, which paves the way for a growing cooperation with the carrier in the near future.”
Emirates drives the millionth ULD between Dubai hubs
Emirates SkyCargo has transported the millionth unit load device (ULD) through its bonded corridor trucking service connecting Dubai International Airport and Dubai World Central. The trucking corridor was launched in April 2014 when Emirates SkyCargo started freighter services from Dubai World Central. A fleet of 49 trucks, including 12 refrigerated trucks for temperature sensitive goods link the two airports providing connections between passenger and freighter aircraft. The movement of cargo between the two airports is achieved seamlessly through the bonded trucking service with a transit time of 4.5 hours between the arrival of goods on freighter aircraft to their departure from passenger aircraft and vice versa. Quick transfer of cargo from the trucks is ensured by the availability of 40 loading and unloading docks at the Emirates SkyCentral cargo terminals. Emirates senior vice president for cargo operations worldwide, Henrik Ambak says: “Moving one million ULDs through Emirates SkyCargo’s bonded virtual corridor in just four years is a testimony to the critical importance of this service to our total offering.” The trucking service has connect more than one million ULDs over more than 272,000 trips between the two airports, with over 1.2 million tonnes of cargo being shuttled by road. Emirates road feeder network manager, Percis Paghdiwalla says: “In order to ensure the safety of cargo in transit, all the trucks in the fleet are equipped with satellite tracking and operate in a pre-determined geo-fenced route between the airports. “The operation of the trucking service, which carries close to 1,000 tonnes of cargo every day, is planned and monitored round the clock by a dedicated team. The trucks are also fitted with tamper-proof locks for each journey, verified by Emirates Group Security and Dubai Customs, providing an additional layer of security of transit shipments.”
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ACW 17 september 2018
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cargo terminals
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WFS’s Italian Job
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orldwide Flight Services (WFS) has invested in a new cargo terminal at Milan Malpensa Airport capable of handling over 47,000 tonnes a year. Malpensa is WFS’s first cargo handling facility in Italy, where it previously only operated offices to provide documentation and cargo operations supervision services for American Airlines and China Cargo Airlines. American Airlines is the launch cargo-handling customer of the new facility, having signed Batten a new and extended
contract with WFS this year. The site will also provide offline handling services for other customers of WFS’s European network. With the opening of the new cargo terminal at the end of July, WFS now operates from the airport’s newest freight building, which combines 5,000 sqm of warehouse space as well as 3,000 sqm of ramp area and a further 800 sqm of modern office accommodation. WFS has also invested to equip the operation with the latest cargo handling and ground support equipment, a cool area for temperature-controlled cargo, and racking to store pallets and containers. WFS Italy managing director, Massimiliano Introini says: “This is the first new cargo facility to open in Milan-Malpensa since 2004 and is part of a 10-15 year commitment by WFS to
grow our presence at the airport, where total cargo volumes rose 7.5 per cent in 2017 to 490,000 tonnes. “This investment makes WFS the only international on-airport cargo handling operator in Italy.”
WFS EVP cargo – Europe, Middle East, Africa and Asia, John Batten adds: “In Milan, we will offer cargo handling and technology solutions that deliver the highest quality of service, safety and security, and we look forward to contributing to the airport’s continued success.”
Siemens to modernise Jeddah airport
Upcoming October features in ACW
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Oct 1 Pharma. Germany. Austria
Oct 22 Cool Chain. Scandinavia. Security
Oct 8 North America. Moscow Gateway. TIACA ACF preview
Oct 29 Istanbul - cargo gateway. Dubai. TIACA ACF preview
Oct 15 Southern Africa. Animal Transportation. Cargo Handling
If you are interested in being included editorially in any of these features, contact james.graham@azurainternational.com Our deadline for contributions is 10 days before issue date.
ACW 17 september 2018
IN the summer, Siemens Postal, Parcel & Airport Logistics (SPPAL) secured a contract to expand and modernise a large airfreight centre at King Abdulaziz International Airport in Jeddah, Saudi Arabia. The terminal belongs to Saudi Airlines Cargo. Jeddah is Saudi Arabia’s most important port city on the Red Sea and Siemens is equipping the terminal with state-of-the-art cargo logistics and intelligent software for a considerable increase in capacity. The contract also covers long-term maintenance of the systems. Saudia Cargo transports cargo to over 250 destinations in Asia, Africa, Europe and the United Sates. “Our decades of experience and our knowhow in air cargo logistics enable Saudia Cargo to maintain minimum ground handling times,” Siemens Postal, Parcel & Airport Logistics CEO Michael Reichle. “As a result, we support the airline’s efforts to further increase its competitiveness.” Saudia Cargo CEO Omar Hariri says: “The 75,000 sqm cargo handling facility has double area of the current one, estimated at 35,000 sqm. The first phase of the project commences June 2018 and is expected to
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end November 2019 while the second phase begins June 2020 and ends December 2021 as per the implementation plan.” In Jeddah, Siemens is expanding the cargo capacity at King Abdulaziz International Airport (KAIA) in two phases to arrive at a final volume of 820,000 tons per year. Siemens is implementing a fully automated storage system with 700 positions for unit load devices (ULDs) and six elevating transfer vehicles (ETVs). Thirty-three conveyor lines form the interface to the airside. In addition, the facility has around 50 build-up and breakdown workstations for containers of various sizes. Furthermore, Siemens is setting up a large air-conditioned area with over 170 storage positions for perishable goods in dedicated refrigerated and deep-freeze rooms. Siemens software Cargo Compact is responsible for control of the entire warehouse system. Among Siemens’ customers are six of the world’s top ten cargo airports, which together handle around 19 million tons of goods annually. The company’s track record also includes long-term operating and maintenance contracts with almost 40 airports worldwide.
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DHL breaks ground at Vienna Airport
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HL Global Forwarding and DHL Freight have started construction of the DHL Campus Vienna Airport, a freight hub for Austria and Eastern Europe. The two divisions are building an advanced freight terminal and office building with a total of around 12,000 sqm of warehouse space and around 3,500 sqm of office space, pooling competencies for air and ocean freight, as well as land and intermodal transport centrally at one location. Previously, DHL Global Forwarding and DHL Freight conducted their business from three locations in Vienna but now they will operate from the new campus located adjacent to Vienna Airport and with connections to the A4 motorway. The ground-breaking ceremony was attended by Flughafen Wien member of the board, Dr Gunther Ofner; mayor of Fischamend Municipality, Thomas Ram; DHL Global Forwarding Austria managing director, Christoph Wahl; and DHL Freight Austria managing director, Horst Sorg. Wahl says: “This modern logistics hub, which meets the highest safety and quality standards, will enable us not only to handle a higher volume of freight for our customers, for instance in the life sciences and healthcare industry, but also to provide an even better service.” He adds that the proximity to the airport will reduce turn around times and help work with colleagues in road transport. Ofner says the airport is “delighted” DHL is building the new logistics campus, saying: “This underlines the attractiveness of the Vienna airport region as a business location for Austrian and international companies.” The campus is scheduled for completion in the first quarter of 2019 and around 250 employees will dispatch and consolidate freight at the new location.
cargo-partner manages spare parts for ENGEL Machine manufacturer ENGEL has centralised its spare parts logistics with cargo-partner at its iLogistics Center near Vienna Airport. The Schwertberg, Austria-headquartered manufacturer of injection moulding machines and parts handling automation has had rapid business growth over the past year, and storage space at its three production facilities in Austria were no longer sufficient to accommodate the high production volumes. The parts that had previously been stored at ENGEL’s own facilities were moved to the iLogistics Center, and customers will now be supplied with spare parts from this distribution centre, either directly or via intermediary hubs operated by ENGEL. ENGEL Austria vice president customer service division, Harald Wegerer says: “The cargo-partner iLogistics Center came at the right time in exactly the right place for us. In addition to the fortunate location near Vienna Airport, the comprehensive technical equipment and fine-tuned processes were decisive factors for our choice. cargo-partner has fully convinced us with its competence in warehouse logistics and its flexibility in cooperation.” The machine manufacturer’s main requirements included the storage of small parts, pallets as well as long and heavy goods in a UV-, dust- and dirt-protected environment with constant air humidity. The requirements for processes and process areas were assessed over the scope of several planning workshops as procedures require separate areas for goods receipt and acceptance, picking and packing, outgoing goods and dispatch as well as quality control by ENGEL engineers. cargo-partner adapted the warehouse layout based on these standards and provided the required technical equipment, while a specially assembled team of cargo-partner employees was specifically trained by ENGEL for the required processes.
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E-freight
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Default method of communication remains elusive
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t its simplest, e-Commerce needs e-Freight to exist. Online orders from foreign customers, international trade that skips borders, have all rapidly grown in many markets. All players in the global e-Commerce supply chains face strict regulations, especially for dangerous goods cargo. Accompanying information to the shipment has to be shared with all parties involved in the transportation chain, but experience has shown that it is extremely challenging to develop a default communication method in such Karai
a way that it can be understood and accepted universally. That is where DGOffice BV has been involved in electronic data exchange for almost two decades. The Dutch-based software house sent its first electronic messages in 2000, a digital traffic which has grown to 32,000 multimodal webservice requests handled by DGOffice per day today, notes DGOffice BV marketing and communication manager Vivian Labrecque. The company also played a part in the initial phase of the IATA CargoXML project earlier this decade. She says: “In general, the demand for electronic data sharing increases exponentially, which creates the push from more and more parties towards e-Freight. Therefore, different projects are initiated in the industry. DGOffice BV participates in several of those electronic
data exchange projects and provides input for dangerous goods shipments in particular.” Last year, the company published its DGXML message standard, which is publicly available (under shared commons) on their website. It is a version-controlled XML standard that can be used for any mode of transport, including airfreight and multimodal shipments. Usage of this standard along the transportation chain means that data does not have to be re-copied by each involved party. For obvious reasons, this saves time and reduces the chances of errors, non-compliance and other consequences to a minimum, she says. Labrecque says: “A next step would be one multimodal collaboration platform for DGOffice. net can function like this because of the recently released e-Freight solution.” “As shippers demand better management and visibility in the transportation chain, the status of exported shipments in DGOffice is displayed. Each party in a specific transportation chain, such as shippers or ground handlers, can get access to the validated information, which will automatically be re-used where applicable. Additionally, there are build-in solutions mainly developed for forwarders. The software displays all declarations that are sent to them by shippers in DGOffice.net. The status of a shipment can be changed or simply add an AWB and station of loading/unloading. Updated declarations can be exported/send to ground handlers/ carriers.”
Fully behind the e-AWB
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ACW 17 september 2018
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Multi-platform air cargo industry services provider HAE Group has an interest in e-Freight that stems from a wish to see “the maximum penetration of e-AWB and also the message improvement programme,” according to HAE Group director Neville Karai. He says: “GSAs and industry service providers need to provide not just physical services but also ways to integrate into as many links into the supply chain as possible.” As a GSA, the UK-based group is responsible for the sale, often full data capture and subsequent customer service on the transit of goods shipped. Karai says: “Our interest has to be helping our airlines get information automatically from their customers, who we sell to. We have already embarked on this with our own bespoke webportal, which allows us to move away from standard manual sales to our customers, it has now developed into, in a number of cases, making a booking with an EDI link to the airline and culminates with the e-AWB to the handler and the airline.” He considers that in the next decade e-Freight has a major role to play in the entire e-commerce
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supply chain and for shippers and consignees. “We need the collection/delivery and handling agents to all participate. I also think key players in each part of the supply chain need to view these developments as efficiencies rather than revenue opportunities. Unless they do this costs will become prohibitive,” he says. IATA is aware of the challenge and initiated in 2017 a number of fresh initiatives: “I do think it needs more resources to help people get to the standard.” E-Commerce companies have the technology architecture to integrate almost any of the elements e-Freight and be active participants, they purchase capacity, handle cargo, manifest cargo, have it transported to a destination, clear and deliver it. Cross border e-commerce is a key focus for all of them. Karai says: “They will be disruptive and should be embraced as the new integrator. They will buy on an a la carte basis from all the key links in the supply chain as they build expertise. From HAE’s perspective we try and facilitate a number of links in the chain not just one gaining a share of this business.” What are the brakes on the greater use of e-Freight, according to Karai? “Multinational forwarders have their own IT infrastructure that they want to integrate to airlines, service providers and customs authorities around the world. SMEs do not and current service providers all want to offer comms solutions that SMEs cannot afford via relatively high per transaction fees. Handlers then charge for data inputting. This slows down adoption and adds costs,” he notes. “Our target is to add some of these services as part of our own service offering, if we can do this, we believe forwarders and airlines will want to use us more and the carriers we represent.”
TRADEFINDER Airlines
Training
Online Services
Turkey
Freight Forwarders Hong Kong
GSSAs India
United Arab Emirates
Freight Forwarders United Kingdom
Freight Forwarders USA
USA
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ACW 17 september 2018
11 07/09/2018 11:42
60
he pretends to know what he’s talking about
Seconds with...
maaike van der windt
Van der Windt, now director aviation marketing, cargo and customer experience (ACC), Amsterdam Airport Schiphol has two decades of experience working in the aviation industry and joined Schiphol Group as head of aviation marketing last year after working in a number of senior management roles for Brisbane Airport, Australia. ACW: You have taken your position at a difficult time for Schiphol. Do you ever wish for a quiet day at the office? Van der Windt: Although I do enjoy an occasional quiet day in the office, I love working in the dynamic Schiphol environment where there is never a dull day. In my role, I am responsible for cargo volumes. I meet many great people and companies in our industry and those affiliated with our industry and I enjoy understanding their business, as well as discovering new opportunities of working together. ACW: How do you get the best out of your staff? Van der Windt: By making sure we have a clear and meaningful purpose, plus clarity about how each staff member contributes to this goal. We offer a safe and fun working environment to ensure people can use their strengths in the workplace.
ACW: Are there any aspects of Brisbane that you can bring to Schiphol? Van der Windt: I wish I could bring the sun and Australian coffees. More seriously I hope to bring a bit of the culture
of Brisbane Airport with its fantastic approach to fostering great relationships with industry partners.
ACW: What was your involvement as a board member at VUmc Kinderstad (Ronald McDonald VU Kinderstad)? Van der Windt: In the past, I was involved with building the Kinderstad, which is a department in the VU hospital where sick children can play and forget for a while that they are sick. Together with many other partners, we developed a playground on top of the hospital and I am very proud of it. ACW: We finish the interview and you step outside the office and find a lottery ticket that ends up winning 10 million euro. What would you do? Van der Windt: First of all, I would throw a big party. Then I would use the winnings to support and invest in people with small budgets but good ideas and initiatives that would make the planet a better world.
ACW: You’re on death row, what would your last meal be? Van der Windt: That’s so hard to choose as I love most food, but I definitely would want to have my last meal with my family and close friends.
anyone.
ACW: If you were a drink, what would it be? Van der Windt: Do I have to pick one? I would be a glass of Champagne.
ACW: Home and Away or Neighbours? Van der Windt: I haven’t watched either, but I would have to choose Neighbours because when I lived in Australia, my neighbour used to be one of the actors on the show. ACW: Fosters or Heineken? Van der Windt: Neither. I am not a beer drinker and prefer wine over beer, but when I do drink a beer it’s usually a Mexican beer like Dos Equis or Corona. ACW: Amsterdam or Sydney? Van der Windt: Definitely Amsterdam, but Australia stole my heart and I do love Sydney, Brisbane and many other great places in Australia.
ACW: If you could steal credit for any great piece of art, song, film, book etc. which one would you claim? Van der Windt: I would love to claim to have written a book which really impacts people like, ‘What is the what’ by Dave Eggers.
ACW: What have been your best and worst purchases? Van der Windt: My worst purchase was probably the Jeep I drove in Australia as I was keen to four-wheel drive on the beach. I got stuck in the sand the first time I took it out and had to be saved by a local resident before the tide came up. So, after that I barely used it on the beach and then it was just not a very sustainable or practical car. My best purchase has been my apartment in Amsterdam in an old harbour area. I love walking, running or riding my bike along the water of the different peninsulas and artificial harbour island or even a rare swim on a warm summer day.
ACW: What would your autobiography be called? Van der Windt: Always look on the bright side of life. ACW: What would be your perfect murder weapon and why? Van der Windt: I’m too soft and couldn’t kill
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