May 2023 Apartment News Magazine

CALENDAR OF EVENTS

MAY

2 - Pool Maintenance & Safety

Tuesday, 1–2 pm, Online

4 - Riverside Multifamily Mingle

Thursday, 5:30–7:30 pm, encanTO apar TmenTs, cOrOna

8 - Mosquito Prevention & Management

mOnday, 10–11 am, Online

9 - Board of Directors Meeting

Tuesday, 6 pm, Online

15 - Welcome Home OC

mOnday, 10–11 am, Online

17 - General Membership Meeting

Wednesday, 7–8:30 pm, sanTa ana elks lOdge

18 - SB 721 Balcony & Deck Inspection

Thursday, 1:30–2:30 pm, aaOc Office, see page 76

22 - Active Assailant Response Training

mOnday, 10–11:30 am, aaOc Office, see page 37

23 - Lunchtime Learning

Tuesday, 12–1 pm, Online, see page 9

23 - Insurance

Tuesday, 1:30–3 pm, Online, see page 35

29 - Memorial Day

mOnday, Office clOsed

JUNE

13 - Board of Directors Meeting

Tuesday, 6 pm, Online

14 - General Membership Meeting

Wednesday, 7–8:30 pm, sanTa ana elks lOdge

21 - CRHP Summer #1

Wednesday, 6–9 pm, Online, see page 41

Apartment News

22 - 1031 Exchange

Thursday, 1–2 pm, Online

28 - CRHP Summer #2

Wednesday, 6–9 pm, Online

29 - Lunchtime Learning

Thursday, 12–1 pm, Online

JULY

4 - Independence Day

Tuesday, Office clOsed

5 - CRHP Summer #3

Wednesday, 6–9 pm, Online

10 - EV Charging

mOnday, 1–2 pm, Online

11 - Board of Directors Meeting

Tuesday, 6 pm, Online

12 - CRHP Summer #4

Wednesday, 6–9 pm, Online

13 - SB 721 Balcony & Deck Inspection

Thursday, 1–2 pm, aaOc Office

15 - Angels vs. Astros Game + AAOC Pre- Game

saTurday, 3–10 pm, gOlden rOad & angels sTadium, see page 5

17 - Intellirent Screening & Marketing

mOnday, 10–11 pm, Online

17 - Seismic Retrofitting 101

mOnday, 1–2 pm, aaOc Office

19 - CRHP Summer #5

Wednesday, 6–9 pm, Online

26 - CRHP Summer #6

Wednesday, 6–9 pm, Online

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County.

525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com

n Executive Director – David J. Cordero

n Editor in Chief – David J. Cordero

n Advertising & Media Sales Director – Debbie M. DiBernardo

n Design & Production – Dave Moeller/Graphic Angles

n Printing – Sundance Press

The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News

This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher

is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS

Officers

n President John Tomlinson

n First Vice President Randy Combs

n Second Vice President Denise Arredondo

n Vice President

Legislative Council Nathan Poth

n Treasurer Laurel Dial

n Secretary Julia Araiza

n Sergeant at Arms Rick Roshan

n Immediate Past President Frank Alvarez

Directors

n Christine Baran

n Alan Dauger

n Amy Fylling

Directors Emeriti

n Ronald Berg

n Vicki Binford

n David A. Cossaboom

n Nicholas Dunlap

n Craig Kirkpatrick

n Stefanie Koslosky

n Stephen C. Duringer

n William R. Gorman

n Jerry L’Ecuyer

n Nick Lieberman

Spring—and Change with it—is Finally in the Air!

It was wonderful attending our annual AAOC Trade Show & Conference on March 30 and connecting with so many people over the course of the day. The energy was extraordinary, and I thoroughly enjoyed seeing so many familiar faces, as well as talking with a lot of new people and vendors for the first time. I can only hope everyone had a similarly enjoyable and productive experience.

Personally, I’ve always seen our show as an opportunity to learn something new, educate myself, and improve

you—took full advantage of the free education seminars and maintenance demonstrations—including the wealth of information shared about decking systems and installation by our very own Immediate Past President Frank Alvarez of Buffalo Maintenance.

Speaking of change, a municipal ordinance prohibiting installation of natural gas service to new buildings was recently overturned by the 9th Circuit Court of Appeals (California Restaurant Association v. City of Berkeley.) AAOC applauds the 9th

energy usage choices.

But, of course, not all change is good, and while AAOC celebrates one win against government overreach, its legal challenge against the city of Santa Ana’s rent control law appears headed toward its first hearing in just a matter of weeks. Please consider making a generous contribution to the AAOC Legal Defense Fund to help ensure we have the financial resources to see our legal challenge through. Once one city is successful in adopting egregious, anti-business legislation such as this, it is only a matter of time before other cities in Orange County and across Southern California pursue similarly dangerous courses of action.

For more information and to make an online contribution, visit www.aaoc. com/legal-defense-fund.

Here’s to change and progress.

Sincerely,

The Hamstringing of Rental Housing Providers

Earlier this year, Assembly Member Kalra introduced AB 919—a bill that requires all rental property owners to first send a detailed notice to every tenant, and each “qualified entity” that registered with the state Department of Housing and Community Development, of the owner’s intent to sell the property before making the property available for sale on the open market.

Rental property owners who want to sell their property will be forced to continue paying all of their expenses including their monthly mortgage payments, utilities, landscaping costs, repairs, etc. during the period that the tenants and qualified entities are making up their minds if they want to purchase the property, when they want to purchase the property, how much they want to offer to pay for the property, and, generally speaking, try to find a lender—if one exists—that will assist in the purchase.

Each tenant and each qualified entity would, by our calculations, have no less than eight months to figure out if they want or can move forward to purchase the property. Yes, that’s right, eight months, and during which time

they will not be required to provide earnest money.

Even if you cannot afford to continue to pay the expenses to hold the rental property during this lengthy process, you will be forced to wait whether you like it or not. So, for example, an owner that must sell their property due to, for instance, health reasons, or needs to provide for their family, will not be able to do so in a timely manner.

If you have any compassion for the state—which I doubt—the state Department of Housing and Community Development (HCD) will be required to develop and maintain a website for qualified entities to register. It will be costly and unnecessary. As all of us are keenly aware, today, that individual organizations interested in purchasing residential rental properties can contract with real estate agents to assist in locating available investment rental properties. So why stop—or outright prohibit—an owner from selling their property as soon as Mr. Kalra proposes to do? You guessed it! This mandate would drive down the price for which rental properties are sold and drive down rents!

Additionally, AB 919 exposes rental property owners to costly lawsuits and extremely cumbersome legal procedures. The notification process that AB 919 creates is complicated and burdensome. This will invite litigation. Should there be more than one purchaser, more than one complicated offer to purchase, more

than a different purchase agreement you can expect litigation. Should an owner miss one deadline, the owner will be forced to start the process over or face legal challenge. Owners could easily face an endless series of demands from qualified entities in which the rental property owner must respond even though those entities are not truly interested in buying the owner’s property. Stalling the sale far beyond the eight-month initial period could be easily achieved.

AB 919 also sets up an unrealistic offer and financing timeline during which the property must be kept off the market. Extending timelines for the back-and-forth search for financing is totally unrealistic. Should the property be a different size, design, have unique features, including having different financing structures, the process can take well over eight months.

The bill also permits and encourages unethical tenant organizations and qualified entities to urge rent strikes during the eight-month period. These organizations are not required to be serious buyers and yet they are to receive notice of a possible sale and can reach out to all the tenants at the building to communicate and persuade them to respond in a manner that is detrimental to the sale of the property. Even without AB 919 being in place, unethical tenant organizations can reach out to tenants through social media, in an

CAREER CENTER

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attempt to convince them to not pay rent, even if the tenant has the ability to do so and even if the rental property owner is fully engaged in maintaining the property.

Now for the good news. Mr. Kalra decided to make the bill a “two-year” measure. This gives him more time to polish up the measure and make it even more problematic. More on this bill next year.

Another bill being considered by the entire Assembly is AB 12 (Haney), a measure that has profound implications and consequences.

AB 12 proposes to prohibit a property owner from demanding a security deposit for residential property in an amount more than the equivalent of one month’s rent, regardless of whether the residential property is unfurnished or furnished. Current law permits rental property owners to ask a tenant to pay up to two months’ rent for an

unfurnished unit and up to three months’ rent for a furnished unit. Among our reasons to oppose Mr. Haney’s bill:

1. AB 12 will result in fewer applicants of color into residential rentals, which is the antithesis of what the legislative has been attempting to achieve for decades.

a. Households of color that have lower credit scores need housing. AB 12 will unravel the excellent work of the legislature that has tried to provide rental housing applicants.

2. We make decisions to rent based on credit risk. This is the practice of all creditors for decades.

a. Over the past few years, the legislature has prohibited property owners from knowing about previous evictions, a key component to knowledge of rental payment history.

b. No other creditor has been prohibited from looking at a debtor’s relevant payment history.

c. Should a property owner determine that an applicants’ credit score is low, and the owner is prohibited from asking for an increased security deposit, there will be a high likelihood to deny an offer to rent. This will be an unfortunate result.

3. Limiting an owners’ ability to financially cover property damage or unpaid rent is unfair and unjust for rental property owners to bear.

4. Should a tenant fail to live up to their contractual obligations to pay rent, owners who proceed to an eviction would spend thousands of dollars and wait many months for a judicial decision.

a. While it is unfortunate that

Sacramento — continued on page 15

A Leasing Refresher:

Tips for Handling Phone Calls, Emails, Tours & Closing the Deal

The competition among rental housing providers to secure their next tenant can be fierce. Your property could be at a competitive disadvantage if you aren’t at the top of your leasing game.

• How promptly do you respond to phone and email inquiries?

• How do you present yourself and your property in your communications?

• Are you prepared with good answers to almost any question?

• Do prospective residents receive a “nickel tour” or VIP treatment that sells them on your property?

Join us for a fun and informative discussion that will help you up your leasing game and stay ahead of your competition.

Presenters:

Denise Brandl Senior Sales Representative RENT

Jessie Childers Regional Property Supervisor Santa Fe Management

Date: Tuesday, May 23, 2023

Time: 12–1 p.m.

Location: Zoom Webinar

Cost: Free!

ORANGE COUNTY LEGISLATIVE WATCH

Knott the Way Forward for Buena Park’s Housing

Walter and Cordelia Knott knew they had something special when they planted their iconic berry farm with a new hybrid berry. They knew that the cross between a blueberry and a raspberry was special—and you could only get it at their farm. However, they also knew that was not enough for a sustained long-term business strategy.

rides, Knott’s Berry Farm brought us many Southern California traditions— and America’s First Theme Park.

Staying Relevant

Remaining relevant requires evolution, standing out, changing, sharing your success with others so they can find success, finding solutions that work, and walking away from anything that causes harm or does not work, as quickly as possible.

In fact, the use of animatronics by an amusement ride was so ahead of its time that it attracted the attention of another famous Southern Californian named Walt—Walt Disney. The two Walts ended up working hand-in-hand with Bud Hurlbut and Arrow Dynamics—the Log Ride’s manufacturer—to begin the process of creating a number of attractions.

Their roadside attraction expanded into gift shops, a picnic garden, and eventually Cordelia’s famous fried chicken dinner. Added with the theming of their old west town, panning for gold attraction, and several carnival

Knott’s Berry Farm has done that to significant effect—Buena Park’s Housing Policy would do well to follow suit.

Innovate & Collaborate

Knott’s is synonymous with the Boysenberry. Lesser known is that Walter Knott did not invent it—he bought the rights to it. That success repeated well for him over the years.

The Calico Mine Ride was one of the first uses of human animatronics on an amusement ride. It was a success—but not his success. It came in a partnership with Bud Hurlbut—that he later duplicated with the Timber Mountain Log Ride.

Looking around the housing industry, we are regularly seeing innovations— developments near transit to lessen the need for parking—integrations with ride share apps to allow for additional utility—repurposing outdoor and rooftop spaces to add value to properties. Housing options, housing amenities, housing uses—are all changing with us as we continue to innovate—and housing

policies should also reflect that.

These innovations are leading to new, more, and better housing options—shared ownership, shared spaces, short term rentals being used by businesses, new construction being made available for alternative uses. Not all of these are going to pan out, but each of them brings a fresh look at addressing housing needs.

Evolve

The first circular steel roller coaster track is not at Knott’s—it is on The Matterhorn at Disneyland—engineered by the makers of the Mine Ride and Log Flume at Knott’s. But Knott’s evolved that track to create the first modern inverting roller coaster—The Corkscrew —again, manufactured by Arrow.

tive approaches.

The Corkscrew became one of Arrow’s

most popular models with versions all around the world. In 1989, it closed at Knott’s Berry Farm, but it can still be ridden at the Silverwood Amusement Park in Idaho. The novel approaches to housing that are being enabled will eventually create policies that will work not only in our neighborhoods—but allow for success elsewhere.

Watch — continued on page 12

That shift in track design and use has led to every innovation on every rollercoaster around the world. Had it not been for the relationships between Walter Knott, Walt Disney, Bud Hurlbut, and the Arrow Corporation, who knows where the amusement park industry would be?

Along those lines, housing policy is going through a period of evolution. Testing new policies to encourage density, affordability, efficiency, and community is evident in state laws that enable more freedom to property owners hamstrung by local regulations as well as local regulations that provide opportunity to invest in specific areas of interest in many cities. Those small tweaks allow for innovation to thrive and make new things possible—if they are allowed to continue to try innova-

Test What Works

Montezuma’s Revenge helped launch Anton Schwarzkopf’s company and career. The design also sparked the in-line acceleration innovations used by flywheels, hydraulic launches, magnetic and inline induction launches that have become popular today. However, it took more than 30 years of research and development before that success took off.

Similarly, the innovations mentioned above need to be tried out and tested to figure out what works and what does not. Without the freedom of the market to test ideas, we are not going to see what works. Enacting policies that discourage investment means you are discouraging the future of housing in your community.

Communities that enact restrictive or cumbersome regulations—be it on the entitlement, approval, development, or providing of housing will stifle housing opportunities beyond local borders.

Make Adjustments

Not every solution is perfect out of the gate. For instance, look at Knott’s “Motorcycle Chase.”

These adjustments have helped to keep beloved rides fresh and new in ways that attract riders to return for the new experience.

To Knott’s Berry Tales: Return to the Fair—incorporating the interactive shooting style to a kids themed ride.

Similar adjustments are seen when cities look at their housing plans and find new ways to incorporate housing. Cities adjust their land uses to meet market demands. State and local governments are looking to convert commercial properties to residential and to find new ways to incorporate multi-use facilities into their overall housing element. These adjustments keep communities fresh, vital, and attractive to investment and development, as well as to residents.

The evolution of Anaheim’s Platinum Triangle and A-Town developments are perfect examples of this refreshed policy that is now finding additional municipal and government spending, as witnessed by the upcoming OC Riverwalk project on the Santa Ana River.

It is modeled off a ride in Blackpool, England, where it operates to this day. Knott’s version often had trouble making the entire circuit depending on weather (wind or rain) and the weight of the riders (primarily due to a high center of gravity). So, while it was wildly popular, it was better served by lowering the center of gravity and ensuring a steady weight—it became the Wacky Soapbox Racers.

This new project is going to spur interest and investment on both sides of the Santa Ana River, and in two different cities—all for making a small adjustment to the resources that are already there. Bringing in new commercial, residential, and entertainment opportunities to an otherwise stale part of town.

Learn From Others and Do No Harm

Sometimes, something seems like a great idea, but a simple design flaw can lead to tragedy. Knotts—like any

You could also look at the evolution from Knott’s Berry Tales—an animatronic children’s ride—

To Voyage to the Iron Reef—a steam punk inspired underwater interactive expedition.

To Kingdom of the Dinosaurs—an immersive, dark ride, themed around time travel.

amusement park—has experienced this and has worked to correct the issue.

XK-1 was a flat ride “flight trainer” model built by Intamin at Knott’s Berry Farm that allowed riders to control their “cockpits” in a variety of directions, including barrel rolls. However, an accident on the same model at an Amusement Park in Ohio caused Knott’s to shut down the ride. They made some safety adjustments and modified the controls to make the experience safer.

Eventually, the ride became a maintenance problem and was removed before tragedy struck.

Sadly, the same could not be said for the ominously named Perilous Plunge, also manufactured by Intamin. The water ride, at the time, was said to be the tallest, fastest, and steepest of its kind in the world when it was built— naturally producing the largest splash

as well. Unfortunately, only one year after it opened, a guest tragically fell to their death, causing the ride to be shut down, retrofitted, and reconfigured. However, the ride was never the same. The experience was not as thrilling. Maintenance issues plagued the redesigned ride. Even the splash was not as big after the adjustments. So, 10 years later, the ride was permanently closed to make way for three new rides. Just Cause Eviction, Rent Control, Rental Inspections, and Rental Registries have been tried all over the country. The results, however, are con-

sistent. Although these policies sound good on the surface, they lead to predictably negative results:

• Rental registries lead to loss of privacy for landlords and tenants.

• Rental inspections are duplicative of other inspections that are required for insurance, mortgages, HUD, and other business operations—and they cost everyone more money with little-to-any additional benefit.

• Rent control leads to a lack of interest from investors—and loss of properties among the more affordable mom-and-pop housing providers.

• Just cause eviction laws end up keeping disruptive and problematic tenants in their units and deteriorating the quality of life for everyone else in the community.

Cities would do well to learn from other city’s experiences and focus on not doing harm.

Know When to Stop

One of the biggest failures in rollercoaster history happened at Knott’s Berry Farm when they brought in popular Japanese roller coaster manufacturer, Togo, to create a new, looping racing coaster known as “Windjammer Racers.”

Other rides outlived their appeal, like the Parachute Sky Jumpers.

when to move on from policies that do not fit what you are trying to accomplish.

Rent control, rent registries, expansive inspection programs—these policies have been tried repeatedly, only to find that they do not add the capacity necessary to meet the demands of the marketplace or the community.

Avoid a Boomerang

Still, elected officials reflexively jump back to these policies that are simple and populist in nature, but do not serve the number of people necessary to make a difference in housing. They just reframe it and think it is something new.

Other attractions were re-purposed to make way for more useful attractions, such as Knott’s Jungle Island and Knott’s Lagoon, which were re-purposed into corporate event spaces, picnic areas, and an expansion of the parking lots needed for guests.

Knott’s tried that too. Their Vekoma roller coaster replaced Corkscrew from 1990 to 2017. Yes, it was fun, but it could only accommodate 28 riders at a time, and the ride took 2 minutes— meaning it could accommodate a maximum of 760 guests per hour.

Compare that with Montezuma’s

Despite having tremendous success in Japan, and despite being based on a popular coaster design, and despite introducing a racing experience, this ride failed spectacularly.

• The cars were uncomfortable.

• The restraints gave riders headaches.

• The loops many caused riders to “grey out” (nearly lose consciousness)

• The turns were jarring.

• The “racing” element never worked.

What’s worse, the slightest wind would cause the ride to stall out, shutting it down for hours at a time while it reset. The result was a short-lived attraction, and a multi-million-dollar lawsuit between the park and the manufacturer.

Some attractions became politically incorrect, such as the Tijuana Taxi, an antique car ride that was removed and renamed, and can now be visited at Castle Park in Riverside. Speaking of innovations, the Tijuana Taxi was set on a fixed track, but still featured two steering wheels so that kids would not fight over “who got to steer.”

The point being—you need to know

Revenge at 1,344 riders per hour, or Silver Bullet at 1,300.

No matter how many different paint jobs Knott’s gave Boomerang, it was still only helping half the guests of other more popular roller coasters.

The same is true with these halfconsidered “patch solutions” to housing inadequacies—

• Inspections only cost extra for businesses that would comply otherwise.

Focusing on repeat code violators addresses the real issue.

• Registries only add cost to comply with a government regulation that does not solve anything.

Approving more housing means more options for tenants to move to meet their needs.

• Rent controls are not guaranteed to go to those who need them.

A combination of means testing, public programs, and communication go a lot further to meeting everyone’s needs—instead of forcing a one-size fits all solution.

No matter how many times you try to re-frame these same old tired policies—they will just “Boomerang” right on back, and not solve the issues that policymakers believe they will.

Change for the Better—Not for Change’s Sake

Knott’s Berry Farm has gone from a roadside fruit stand to one of the premiere amusement parks in the country in these 100 years. Through a deliberate plan of meeting the needs of the people they serve the park has thrived through all sorts of challenges. More importantly, it implemented changes that led to solutions to improve the guest experience.

Multifamily housing advocates follow the same model—we do not change laws just for the sake of doing something different—we want to change where change is appropriate to improve the overall experience of everyone in and involved with our communities.

This last month, AAOC members banded together with partner industries and members of other apartment associations to show up in Buena Park and help communicate the efforts of our industry to professionally provide quality, safe, and supportive housing to

our residents.

In a one-month period, Buena Park City Council members went from believing they needed to implement several significant and punitive measures to address concerns over code enforcement compliance to, instead, choosing to work with the industry on:

• Educating tenants and multifamily professionals alike on the rights, responsibilities, regulations, and protections that exist for each party;

• Coordinating with staff to implement targeted and phased inspection program; and

• Identifying efficiencies in not duplicating efforts that may be addressed in other manners.

The result is a better experience for everyone and a cooperative path forward —change that makes a difference.

Sacramento

— continued from 8

an eviction becomes the only remedy for a property owner, we recognize owners are not paid any rent.

b. Small property owners will be incentivized to remove their dwelling from the rental market. They cannot afford to litigate.

5. The security deposit law is well written.

a. Security deposit money belongs to the tenant (less lawful deductions).

b. Owners must account for use of the security deposit by providing to the tenant an itemized

accounting for use of the security deposit.

c. Owners must return any lawful remaining amount of the deposit to a former tenant within 21 days of vacating the unit.

d. Prior to tenants moving out, owners must offer a walkthrough of the unit.

e. How much fairer can we be than existing law?

6. Finally, AB 12 has the potential of promoting gentrification. We will rent to the applicant with the best 0acter and makeup of neighborhoods. This would be most unfortunate.

Questions & Answers

I just purchased a small building and I’m trying to determine the names of the tenants living in the units. I did receive rental agreements during escrow, but the tenant information doesn’t seem to line up with the tenants living in the apartments. I can’t even seem to find any telephone numbers for several of the residents. I’ve purchased properties before, and I know the importance of reviewing the files and doing thorough due diligence before closing escrow. Usually, I am much more thorough before closing but, in spite of the sloppy record keeping, this was a good deal and the seller needed a fast close. Now that I’m the owner, is there anything I can do to clean up the records?

The first thing to do is figure out what you’ve got and what you know. Start by creating a tenancy file for each unit. Each file should note both the personal information you have, as well as the information you still need. For example, you will want your records to reflect the names and ages of the occupants, the terms of the rental agreement, whether it’s a written or oral agreement, a lease or month to month, the rental rate, any deposit on file, and the date through which they are paid. You will also want your records to contain any contact information you have, such as their home and cell numbers, as well as their place of employment. Once you know what you have and what you still need, you can create a “Tenant Emergency Information Sheet” that includes spaces for the following information: the names of all occupants,

home and cell phone numbers for each occupant, work phone numbers, email addresses and detailed vehicle information. Once the Tenant Emergency Information Sheet is completed, you can go about collecting the information while simultaneously introducing yourself to your new tenants.

While this may startle a few of you, I encourage you to visit the building around dinner-time in the middle of the week, when most residents will be home. Go door to door to introduce yourself personally and to meet briefly with the occupants of each apartment. Let them know you are compiling information for the Tenant Emergency Sheet and spend a few minutes getting to know them, confirming the information in your files, and gathering any missing information. You can ask the residents to complete the Tenant Emergency Information Sheet while you are standing there, in case of emergency. You may be surprised to discover that most of the residents will co-operate by providing the requested information without a hassle. Residents are generally eager to please, and since the relationship is still new, there should be no animosity or distrust.

This is also a good opportunity to determine the condition of each unit and whether any repairs are necessary. Simply ask the residents if there are any issues that need addressing. It’s better to discover any issues right now and have an opportunity to address them, than to allow those conditions to

worsen, thereby damaging the relationship from the outset. Moreover, your desire to take care of any maintenance issues right away will show the tenants that you take maintenance seriously and that you won’t simply ignore their requests moving forward. This is also a great time to prepare new month-tomonth rental agreement for their signatures. Remember, you don’t know the players yet, so you don’t want to create a fixed term lease.

Of course, you may have a few “resistant” residents, but those situations can generally be navigated painlessly. Those residents who are less than co-operative will stand out as your “problem residents” and can be handled individually. In fact, the names and contact information of the uncooperative residents can usually be gathered from the neighboring residents, or from public records. If the property is non-rent-controlled, and the residents are on month-tomonth tenancies, the rental rate and term can be set with either a thirty or a ninety-day notice of change of terms, depending on the extent of the increase. Remember, this is both your opportunity to clean up the situation and to establish the tone of the relationship moving forward. By putting a proactive plan together to gather the missing information and introducing yourself in person, it’s more likely than not that you will establish yourself as a thorough, but approachable landlord who takes your role as a housing provider seriously.

Like many landlords, I have never really increased my rents too much. Instead, I’ve raised it here and there, but never in any significant amount. However, with rent control popping up in a new city every time I look up, I thought it would be best to get my rents up to market before I lose the opportunity to do so. I recently served my tenants a 60 day notice of increased rent that came out to about a 12% increase. Of course, when it came time to pay the increased amount, I had one tenant who paid the old amount. When I asked whether they received the notice of change in terms, they acknowledged that they had, but they told me they don’t have to pay the increased amount because I didn’t use a 90 day change in terms notice. I’d never heard of that. Is that true? Am I required to use a 90 day notice to increase rents now?

It’s true that the law regarding the amount of notice required to increase rents changed a few years ago. Moving forward, increases of 10% or less still require only a 30 day notice of change

in terms, but any increase greater than 10% now requires a 90 day notice to be served. In your situation, you can immediately serve a new 90 day notice with the same increase, but be sure to write “This Notice Rescinds And Supersedes The Prior Notice Of Rent Increase” at the top of the notice.

It seems like my rental forms are getting longer and more complex. I’ve read in your previous articles of several disclosure forms that should be given to my residents. Can you summarize these forms for me so that I can be sure I’m doing it right?

Sure, but remember that the list is long, and most of these disclosures are found in your apartment association’s standard lease and/or addenda. Also, keep in mind that the following list is not static, and that it will undoubtedly expand over time.

First, before signing a lease or rental

agreement, landlords are required to provide potential tenants with information about bed bugs, including information about their behavior and biology, the importance of cooperation for prevention and treatment, and the importance of prompt written reporting of suspected infestations to the landlord.

Next, landlords must disclose the presence of known various materials that pose health and safety concerns. For example, landlords must disclose the following materials or situations: 1) before the prospective tenant signs the rental agreement, the landlord must disclose any lead-based paint and/or any lead based paint hazards in the residence for buildings built prior to 1978. Additionally, landlords are required to provide the applicant with a copy of the federal government’s pamphlet, “Protect Your Family From Lead in Your Home”. The pamphlet is available through your apartment association

or by calling 1-800-424-LEAD. 2)

Residential properties built prior to 1981 may contain asbestos and, while it isn’t specifically required unless you have ten or more employees, it is strongly recommended that landlord’s advise their tenant’s of the presence of asbestos in those buildings as well as information about the proper care of asbestos material; 3) Additionally, landlords must provide a copy of the notice received from their pest control provider detailing the specific pesticides to be used in an initial or periodic maintenance program; 4) All landlords with ten or more employees must disclose the existence of carcinogenic materials to prospective tenants; and, 5) Owners of residential dwellings who know that an illegal controlled substance, such as methamphetamine, fentanyl or its components, has been spilled or dumped on or beneath the dwelling must give a prospective tenant written notice prior to him signing a rental agreement.

In addition to the disclosures listed above, there are some administrative disclosures that must be provided to residential tenants. For example, you must give written notice prior to signing the rental agreement that the rental unit is located within one mile of a closed military base in which ammunition or explosives were used. Moreover, your rental agreement must contain certain specific language informing

your new resident of the availability of the statewide database of registered sex offenders. Owners of a dwelling who have applied for a permit to demolish the dwelling must also provide written notice of this to the prospect, and it must state the earliest possible date that the tenancy will end. And, finally, residential leases or rental agreements are required, pursuant to the Tenant Protection Act of 2019, (aka, AB 1482) must provide information to the tenant in connection with whether the Tenant Protection Act applies to the particular rental unit they are renting.

I expect a vacancy to be coming up at the end of the month. I started advertising the unit and thankfully, I’ve already received quite a few applicants. There are a few that sort of qualify, and I guess I could rent to one if I had to, but I’d like to continue with the ad in order to get a few more prospects to choose from. The thing is, one applicant is getting rather pushy and calls me several times a day, saying she knows she is qualified, and that I have to rent to her because she was the first to apply and she knows the unit is still available. Truth is, she probably does qualify, but I’m just not sure. I just get a bad feeling from her. While I haven’t actually denied her yet, nor have I accepted her. I just need more time to weigh it out in my head. Do I have to rent to her because she was first to qualify?

No. Notwithstanding cries to the contrary, there is no requirement to rent to the first person to meet your criteria. You are free to continue and accept additional applications from other candidates. From the pool of applicants you may select the best and most qualified applicant, without regard to timing of receipt of the application. Often an owner will have a single vacancy and have many qualified applicants to choose from. A thoughtful review of all applicants and their qualifications will allow you to select the most qualified tenant. Don’t let the pushy prospect bully you into making a premature decision.

Some of my leases are coming up for renewal in the next few months. One of these leases is for a resident who has been a thorn in my side since the day he moved in. If I don’t want to renew him, do I need to provide him a reason? Also, do I need to serve any particular type of notice?

Provided your property is not controlled by a “rent-control” or “Just Cause” ordinance, (e.g., the Tenant Protection Act of 2019, aka, AB 1482) then you do not have to provide a ‘reason’ for nonrenewal. Provided your decision not to renew isn’t based on discrimination or a retaliatory motive because the resident exercised a protected right, then you are free to choose not to renew the lease. Keep in mind that fixed term leases often expire on a certain date and, in that situation, the resident is required to vacate on or before the lease expiration date. Neither the tenant nor the landlord is required to serve any prior notice. However, some leases have language stating the lease “automatically” converts to a month-to-month tenancy and, in that situation, you would be required to serve a termination notice. In fact, most industry lease agreements include such an automatic conversion provision that states that the tenancy automatically converts to a month-tomonth tenancy, so be sure to review your lease prior to determining whether a termination notice is required.

This information presented in this article is general in nature and provided to address typical landlord tenant legal issues. Specific facts and circumstances in connection with a particular situation you are experiencing should be discussed with your attorney. Brennan Law Firm has grown to become one the most respected and experienced landlord-tenant firms in the industry over the past 12 years. The firm has offices in both Orange and Los Angeles Counties and can be reached at 855.285.2230. Visit www.MBrennanLaw.com for more information.

Dear Maintenance Men:

I am refurbishing a vacant unit and I’m unhappy with the looks of the bathroom cabinet. It is in good shape, and I don’t want to replace it. It is an oak cabinet, and it just needs to look better! Any hints will be welcome. Bryan

Dear Bryan:

We have just the thing for you if you don’t mind a little bit of work. We suggest painting the cabinet a solid color, but not just any solid color, nor white or off-white as typical. Paint the cabinet a bright color. Maybe green, red, or yellow, or any color that will match your current unit environment. Keep in mind, oak cabinets often have grain, and the grain will need to be filled in to have a smooth, good-looking finish.

The easiest way to remove the visible grain is to fill it in with wall mud or joint compound. Apply the compound as thinly as possible and once the compound is dry, sand it off (use medium-

to-fine grain sandpaper) until you can see the wood again. The grain will be filled in and it is now ready to paint.

Painting can be done with a paint brush, roller or even a spray can with your choice of color. If spray painting, make sure to cover the floors, walls, and counter tops to avoid overspray. We suggest two or three coats and the cabinet will look great. Don’t forget to upgrade your hardware to match your new, greatlooking cabinet! This technique will also work with kitchen cabinets.

Dear Maintenance Men:

My current vacancy was long occupied by a heavy smoker. Every surface is sticky with brown nicotine and the smell of smoke is overwhelming. How do I get rid of the smell and keep it from coming back? George

Dear George:

Cigarette odor is very hard to remove even after painting and cleaning the

carpets. Chances are if the resident was long term, the carpets, drapes or blinds will need to be replaced. Remove the carpets, pad, and tack strips. The tack strips are wood and can absorb and release the smell of smoke, urine, etc. Thoroughly clean the floors with soapy water mixed with bleach. After cleaning the floors, it is not a bad idea to paint or use a primer to coat the flooring. One of the best ways to remove the nicotine residue from the walls is using old-fashioned elbow grease! Again, wash the walls with soapy water using a brush or rag. Adding TSP (a powdered cleaning solution available at most hardware stores) or using a degreasing agent will help in the cleaning. If you have flat ceilings, wash them too. If you have an “acoustical” or “popcorn” type ceiling, that’s a problem. By its nature, acoustical ceiling material cannot be cleaned. Encapsulating the acoustical ceiling with spray paint may solve the problem. You will need a primer coat and a minimum of two coats of paint. If the smell is still present, give it another coat of paint and let the unit air as much as possible. Don’t forget to wash the windows and window frames. You will be amazed at how clean the aluminum or vinyl windows will look after a good cleaning.

Dear Maintenance Men:

I’m attempting to remove old caulking from around the bathtub. Are there any tricks or chemicals to help with this job? Steve

Dear Steve:

Most bathtub caulking is either silicon or latex based. If originally installed properly, it should stick pretty well. Most household chemicals will not affect the caulking or help in its removal. The best method is to use a razor knife to cut along either side of the bead. Then pull the bead out by hand as you cut. The balance of the material can be removed with a flat razor either along the old bead or perpendicular to the bead. After all the material is removed, use a damp rag to remove any loose bits. Before installing the new caulk, be sure the area is clean and dry. You can use a wet/dry vacuum to suck up any water left over from your cleaning.

We need Maintenance Questions!!! If you would like to see your maintenance question in the “Dear Maintenance Men” column, please email your questions to DearMaintenanceMen@gmail.com.

If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com

Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank is the

Immediate Past President of the Apartment Association of Orange County (AAOC) and chairs AAOC’s Education Committee. Frank can be reached at (714) 956-8371 or Frankie@BuffaloMaintenance.com.

Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board member of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

AAOC Trade Show & Conference: A Magical Day for the Multifamily Industry

Witches and warlocks, magicians and apothecaries, pixies, fairies, and other magical characters made dramatic appearances in the exhibition hall as more than 1,000 rental housing providers and industry suppliers attended the Apartment Association of Orange County (AAOC)

Tradeshow & Conference: The Magic of the Multifamily Industry, on Thursday, March 30, 2023, at the OC Fair & Event Center in Costa Mesa.

This year’s show featured 115 exhibitors whose wide range of products and services offered something for every rental housing provider in attendance.

And despite an early rainstorm shortly before the show opened and some scattered showers later in the morning, it ended up being a magical day for everyone in attendance.

This year’s show featured five educa-

The Orange County Housing Authority celebrates another year as “Best Use of Theme” booth winner.

The Interlink/MultiTeam Services team strike a pose after winning the “Most Fun & Original” booth award.

GQ Landscape Care, Inc. celebrates its first “Best Use of Product” booth award.

California Rooter & Plumbing continues its “Best Overall Booth” award winning streak.

Trade Show — continued on page 24

The team from Snappt Fraud Detection.

The team from Bio One Crime & Trauma Scene Cleaning.

Urban Surfaces provides a flooring installation demonstration for show attendees in the Maintenance Demonstration Zone.

The maintenance team from Saratoga Capital.

All Valley Washer Service always enjoy exhibiting at the AAOC Trade Show & Conference.

The team from Pacific Coast Commercial Pool Service.

AAOC President John Tomlinson (Tomlinson Management Group) at left and AAOC Executive Director David Cordero at right, present morning trade show bingo winner Rocco Monary (Lombardi Realty) with his $500 cash prize.

Is it a pet, a service animal, or an emotional support animal? Victoria Cowart (Pet Screening) helps members determine their accommodation obligations.

The team from Reliant Parking.

The team from Yardi Breeze.

Mark Fowler (California Rooter & Plumbing) discusses all things plumbing and water heaters.

FPK Security swaps stories with a show attendee.

The team from Farmers Insurance: Theresa Simes Agency.

The Professional Towing Service team enjoys exhibiting at their first AAOC Trade Show & Conference.

Left to Right: AAOC Board Member Stefanie Koslosky (BluSky Restoration) and AAOC member Melissa Ke.

The team from California Rooter & Plumbing always work their magic for their customers.

Left to Right: A trade show attendee poses with Dan Blackwell (CBRE Multifamily SoCal).

Left to Right: Jared Duke (Optimum Seismic) discusses seismic retrofitting with a trade show attendee.

Left to Right: Patty Dominguez, Yasmine Ghanem, and Kristin Oliphant (Families Forward).

The team from Aquinas HVAC makes their AAOC trade show & conference debut.

Welcome Home OC continues working its magic to end Orange County Homelessness with the help of rental property owners and operators.

Left to Right: Jessie Childers (Santa Fe Management) and Irina Cioban (Strattford Capital) reconnect.

Left to Right: The Apartments.com team.

Left to Right: Jasmine Lopez (A&M Properties) is welcomed at the seminar room by AAOC member and trade show volunteer Samantha Mo.

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Triggered whenever a resident challenges a provision of the NAA Click & Lease Form. (Contact NAA for Terms and Conditions.)

Left to Right: Michael Benton and Kristy Kelley (Intersolutions Property Management Staffing Specialists).

Left to Right: Carrie Floyd and Kaila Martin (The Liberty Group).

Left to Right: Denise Brandl and Laura Lemansky (Rent.) representing part of their team at the show.

AAOC power couple Jennifer & Hector Barragan (OC Professional Maintenance Team).

Left to Right: David Carino and a team member (Urban Surfaces).

Debbie Halverson (Deans & Homer Renters Insurance) warmly welcomes show attendees to her booth.

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Left to Right: It was a magical moment as AAOC Director Emeritus Jerry L’Ecuyer, former AAOC Executive Director Valerie Teeter, current AAOC Executive Director David Cordero, and AAOC Director Emeritus Nick Lieberman reunited on the trade show floor.

A trade show attendee discusses her laundry equipment needs with National Service Company.

AAOC Immediate Past President Frank Alvarez (Buffalo Maintenance, Inc.) opens the plumbing and water heater demonstration session.

A trade show attendee talks windows with a Bear Windows representative.

Tyler Greer presents his 2023 Legal Update to an audience of nearly 350 show attendees.

Left to Right: Angel Rogers (STAR Training) and Valerie Sargent (Yvette Poole & Associates) introduce show attendees to the ABCs of DEI.

Insuring Your Rental Property: What You and Your Renters Need to Know.

Insuring your rental property investment is becoming more challenging, complex, and expensive each year. There are many factors that drive premiums, and different coverage options to consider. Making the right decision can be difficult, and potentially costly if you don’t have the right coverage when you need it.

Find out what you need to know about multifamily insurance coverage. What should you be considering for you and your property, and what should your renters be doing to insure and protect themselves?

Featuring:

Date: Tuesday, May 23, 2023

Time: 1:30 p.m.

Location: Zoom Webinar

Cost: $20 members

$45 non-members

Register at www.AAOC.com

Zoom Link to be Provided Upon Registration.

AAOC Director Emeritus Nick Lieberman introduces the panel of the Rental Housing Economic Forum.

It was standing room only for Tyler Greer’s 2023 Legal Update.

AAOC Immediate Past President Frank Alvarez and Abel Villegas (Buffalo Maintenance, Inc.) provide show attendees with deck repair and maintenance tips in the Maintenance Demonstration Zone.

AAOC President John Tomlinson (Tomlinson Management Group) at left and AAOC Executive Director David Cordero at right, present afternoon trade show bingo winner Brandy Roman (Glen Oaks Apartments) with her $500 cash prize.

Left to Right: AAOC Board Member Denise Arredondo (JLE Property Management) catches up with longtime AAOC member Glen Mills.

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Class Description:

Attendees will learn techniques and tactics to improve their chances of surviving an active assailant situation, including barricade techniques, fighting tactics, and the proper survival mindset. Attendees will also learn the typical behavior patterns associated with someone on the pathway to violence, the concept of leakage, and how to report suspicious behavior to the proper authorities.

Being

prepared can be the dif ference bet ween life and death

tion seminars: You’ve Had a Death in the Unit...Now What? With longtime AAOC member, rental housing provider, and real estate expert Joe DeCarlo, and sponsored by BioOne Crime & Trauma Scene Cleaning; 2023 Rental Housing Economic Outlook with AAOC director emeritus Nick Lieberman (Bona Fide Mortgage), Dr. Ed Coulson (UCI Merage School of Business), Jon Giannola (Marcus & Millichap), and Jay Lybik (Costar), and sponsored by Dedicated Transportation Services (DTS); 2023 Legal Update with Tyler Greer, Esq., and sponsored by Fairgrove Property Management; The ABCs of DEI: Why Diversity, Equity & Inclusion is Good Business with Angel Rogers (STAR Training) & Valerie Sargent (Yvette Poole & Associates), and sponsored by Professional Towing Service; and Pet Screening, Emotional Support & Service Animals, and More with Victoria Cowart (PetScreening),

and sponsored by FPK Security.

Additionally, this year’s Maintenance Demonstration Zone—Sponsored by National Service Company—featured in-person instruction on Deck Care by Frank Alvarez & Abel Villegas (Buffalo Maintenance, Inc.), Painting Tips & Techniques by Craig Anderson & Tawny Escobar (Behr Paint), Plumbing & Water Heaters by Mark Fowler (California Rooter & Plumbing), and Vinyl Flooring by the team at Urban Surfaces.

Show attendees also enjoyed participating in the always popular Trade Show Bingo, carrying their cards and having them stamped by the participating exhibitors, and then entering their completed cards with the hope of winning a $500 cash prize. Congratulations to morning bingo winner Rocco Monary of Lombardi Realty and to afternoon bingo winner Brandy Roman (Glen Oaks Apartments).

The show culminated with the presentation of Booth Awards to the follow-

ing exhibitors: Most Fun & Original —Interlink/Multi Team Services; Best Use of Theme—Orange County Housing Authority; Best Use of Product—GQ Landscape Care; and Best Overall Booth—California Rooter & Plumbing.

Finally, the AAOC Trade Show & Conference would not be possible without the generous support of its sponsors… Platinum Sponsor: Optimum Seismic; Gold Sponsors: Blu Sky Restoration, Fairgrove Property Management, Professional Towning, and Reliant Parking; Maintenance Supplier Sponsor: Home Depot Pro & Behr Pro; Entertainment Sponsor: Water Heater Warehouse; Wi-Fi Sponsor: Cox Fiber; Lanyard Sponsor: Fairgrove Property Management; Magic Lounge Sponsor: AFR Furniture Rental, and Coffee Sponsor: McCarthy Roofing.

Thank you to all who attended the show, and be sure to mark Thursday, March 28, 2024 on your calendar for the 2024 AAOC Trade Show & Conference at the OC Fair & Event Center.

5 Tips to Upgrade Your Building’s Resilience and Marketability

Does your apartment building meet today’s standards for functionality, design and seismic safety?

Today’s tenants have higher standards when it comes to style, convenience and earthquake safety. A recent Suffolk University/Los Angeles Times poll showed that 80% of Angelenos support their city’s mandatory seismic retrofit law—and, there are many vulnerable buildings here in Orange County that share the same design flaws as those mandated for retrofits in L.A.

Given these heightened expectations among tenants—and the very real threat they may be at risk in a major earthquake—many apartment owners are tapping into their equity to upgrade and renew interior spaces along with a seismic retrofit to protect and preserve that nest egg.

The team at Optimum Seismic has performed many retrofit, renovation and adaptive reuse projects over the years, including the conversion of a historic hotel in downtown San Luis Obispo into a mixed-use project of 48 apartments and retail, a similar conversion at the Mayfair Hotel in downtown Pomona, and the conversion of several Victorian homes into student housing for the University of Southern California.

In most of these projects, seismic retrofit needs have opened the opportunity to reinvent the living space inside the building shell: creating large interior spaces, making better use of natural lighting, enlarging bathroom, kitchen

and closet spaces, and using sustainable and recycled materials, renewable energy, and energy- and water-efficient appliances to meet the demands of today’s growing, environmentally conscious millennial tenant population.

Reduce disruption and save money

Seismic retrofits of apartment buildings can be done with minimal disruption to tenants, but why not take this moment to incorporate other upgrades to minimize impacts from construction? Doing both at the same time can also save you money by eliminating redundancy and reducing the amount of time needed to manage the work done.

Shared equipment and supplies, staffing and storage requirements can also be minimized for optimum efficiency when projects are done simultaneously.

Reinvent the living space

Apartments built in the 1950s, ‘60s, and 70s tend to have an overall boxedin functionality. Kitchens are typically cramped and set apart from the main living area. Hallways are narrow, bathrooms compacted, and natural light is limited.

Consider opening these areas to create more expansive spaces by removing partitions and replacing “dead space” with functionality. This may include creating multipurpose areas to serve blended or multi-generational households, while optimizing private spaces as well.

BY ALI SAHABI

Bring the outside indoors

Consider the exterior of the building shell and how light and landscaping can be incorporated into the interior design. Attractive terraces, balconies and large windows can bring natural light inside and expand the interior livings space to the outdoors.

Adaptive reuse projects can harness these benefits and do even more with them by incorporating sustainable materials into the renovation. Consider using iron, wood, cement and recycled aluminum into the design of your new interior. These elements can create interesting accents that define living areas and reflect the clean lines and elegant simplicity of today’s design standards.

Think also about incorporating smart technology into your renovation. The ability to activate lights, air-conditioning and other features remotely is a big plus in today’s market.

With eight in 10 residents of Los Angeles supporting the city’s requirement to fortify earthquake-vulnerable buildings, shouldn’t yours be among those retrofitted for optimum safety? Make the most of your investment today and call Optimum Seismic at 833-978-7664 for a free consultation.

About the Author

Recently appointed to Los Angeles Mayor Karen Bass’ Transition Team, Ali Sahabi, previously received the California Governor’s Environmental and Economic

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Are Your Building’s Balconies Safe with Dry Rot?

BY OMID GHANADIOF, EEEADVISOR ENGINEERING

Senate Bill 721 (SB 721) and Senate Bill 326 (SB 326) Mandate Compliance by Statutory Deadlines

California’s

As the deadline for the California Balcony Inspection Laws SB 721 and SB 326 comes closer and closer, here are some tips for inspections of your buildings and apartments to ensure you can comply correctly and easily.

What Must Be Inspected? Exterior Elevated Elements (EEEs)

These two state laws are designed for buildings that contain three or more dwelling units—SB 326 applies to condominiums, and SB 721 applies to apartment buildings. The laws requires inspection of any elevated element of structures. Exterior Elevated Elements (EEEs) are building elements that are constructed of wood, have a walking surface, have any portion sitting six feet above the ground, and that extend outside of the four walls of a structure. EEEs include balconies, outside decks, porches, exterior stairways, and exterior walkways that have a walking sur-

face that is elevated more than six feet above ground level according to these laws. Required inspection includes waterproofing system supports and railings, and load bearing components. Rotted materials are weak. If dry rot is allowed to grow unchecked for years, it can make an apartment building or home uninhabitable and unhealthy.

“Deck and Balcony Inspection Bill,” SB 721, went into effect in California on January 1, 2019. It was enacted in response to a balcony collapse in Berkeley at the Liberty Gardens Apartments that resulted in deaths and serious injuries of those occupying the structure at the time. The worst-case scenario is irreversible structural damage, often resulting in expensive repairs or demolition of a property. No one wants that! The sooner the dry rot is identified and its food supply is cut off—the better.

Dry rot has a four-stage life cycle:

1. It begins with dormant spores until moisture content exceeds 20 percent in a piece of timber, and a poor

airflow situation presents itself.

2. Hyphae or thread-like appendages grow and expand outwards, absorbing moisture.

3. The thread or mycelial growth continues until it looks like cotton or wool. Sometimes the fibrous growth has a gray, yellowish, or light purple tint.

4. The fungal life cycle ends as spores are produced as the fungus’ food source is depleted. The fungus dries out, turns into a white powder, and a foul odor develops in its proximity. The cycle starts again when conditions are optimal.

How Do You Repair Dry Rot Damage?

The most straightforward answer is—it depends. That might sound overly simplified, but it is true. Some types of damage are easier to mitigate and repair due to the extent of mold’s progress through a wooden structure.

Dry Rot — continued on page 44

Dry rot can spread like wildfire under the right circumstances. Remediation programs will look very different from one project to another. For example, an apartment building may have different needs than a hotel, business office, or historic home.

The first step in developing a custom remediation program involves hiring the right professionals. An expert inspector will be able to identify problem areas quickly and evaluate the severity of dry rot, and then make the appropriate recommendations to stabilize or replace damaged timbers. This person(s) can help property owners find crews to complete the necessary work. Property owners must be forewarned; program suggestions could be considerable and cost-prohibitive, especially for historic buildings.

Apartment owners and homeowners can also have their properties regularly inspected for water damage or

leaks. Routine inspections of balcony, walkway, deck, stairways, will help prevent future issues or help identify them quickly. A systematic and preventative approach like what was designed in SB 326 and SB 721 will save money and diminish costly repairs. Apartment owners, tenants, and homeowners can sleep better at night, not worrying if a silent monster is creeping in the walls and eaves at night.

We have always recommended to our clients to hire a professional engineer early, before getting closer to the deadline. Not only will you protect your tenant’s safety today and avoid liability, but you also save a lot on the cost of repair and construction. For both SB 721 and SB 326, the deadline to comply with the laws is December 31, 2024.

Be sure to speak with a licensed, professional engineering firm if you have questions about the California Balcony & Deck Inspection Law. EEEAdvisor can speak with you and walk you through the process. We have professional engineers with an exten-

sive amount of experience who will make you more familiar with your inspection criteria. Find out more at www.EEEadvisor.com.

About the Author:

Omid Ghanadiof is a co-founder of EEEadvisor Engineering, a specialized engineering inspection firm active located in Southern California. EEEadvisor Engineering assists rental property owners and homeowner associations (HOAs) with compliance with state mandated balcony inspections per Senate Bills 326 and 721. For more information, contact Mr. Ghanadiof at (805) 312-8513 or info@EEEadvisor.com.

Upgrade — continued from 40

Leadership Award for taking a sustainable approach toward community development and environmental restoration. A licensed General Engineering Contractor (GEC), Sahabi is an expert in building resilience and sustainability. He is Co-Founder and Chief Operating Officer of Optimum Seismic, Inc., which has completed more than 3,500 structural retrofit and adaptive reuse projects for multifamily residential, commercial, and industrial buildings throughout California.

Looking to Sell and Keep the Money? Of Course! Going Beyond the 1031

One of the most common questions I’m asked is if there is a way to sell an investment property, keep the money and defer taxes. If you’re like some of my clients, you’re ready to enjoy the fruits of the wealth you’ve amassed and you don’t want to pay the government a large capital gains tax, at least not just yet.

We live and breathe investment real estate and we may have found a solution that so many have been looking for. We assembled a team to offer an IRS approved third-party trust that allows you to retain the profits from the sale of a highly appreciated investment property without having to do a 1031.

How it Works

Typically, before you list a property for sale, a third-party trust is set up so that you won’t have what’s known as constructive receipt of the buyer’s funds, which would trigger a taxable event. It’s very similar to having an accommodator, only with a third-party trust, you don’t need to do a 1031 exchange into another property. You can leave your money in the trust account where it will be accruing interest.

What Happens to the Money Once it’s in the Third-Party Trust?

When the trust account is set up, you will have complete control over the investment decisions for the trust. There are no restrictions or limitations on the types of investments the trust can make. You can invest in diversified financial instruments, equities, bonds,

ETFs, insurance products, annuities, and you can also go back into active real estate. To keep the tax deferred money working, it needs to go into some sort of bona fide investment.

What are the Different Ways this Can be Used?

There are three main ways a thirdparty trust can benefit a seller.

1. You can use it as a backup while doing a 1031 exchange. Oftentimes a buyer doesn’t have a lot of negotiation power when doing a 1031 exchange because the seller knows that they have a 45-day window to identify a property, so a seller may be unwilling to negotiate on price or repairs, but if they know that you have a backup strategy, this gives you more leverage in the deal.

2. You can use it as a temporary place to keep your money until the right deal emerges so that you’re not constrained to the 45-day time limit, or if you believe the market is going to go down in a few years, you can use it to sell high and then buy low. Having your money parked in the trust allows you to make a strong offer on your next property because you will be in a position to either put down a sizeable down payment or even do an all cash quick close using the money in the trust.

3. The third use is if you want to cash out, defer taxes and receive an annual income from the sale proceeds. In this scenario, you get

BY MERCEDES SHAFFER

to select the amount that suits your particular lifestyle and can change the distribution amount to suit your changing needs.

Payback Structure

With the trust, you get to determine the annual payment amount and tailor it to your personal lifestyle needs. You can have the monthly payments be commensurate to what you were making in rent, you can have it exceed what your rental income was or you can even choose to defer receiving payments and allow the money to accumulate interest and grow if you don’t need the money right away. The payment terms are flexible and you can make changes as your lifestyle needs change.

How am I Taxed?

The first dollars of distribution that you receive represent interest on your note. Anything that exceeds the accrued interest from year-to-year would be considered a partial return of your principle.

For example, if $1M comes into your trust account from the sale of a property, and your annual interest rate is 5%, anything you choose to receive up to $50K (which represents the 5% interest amount) would be considered interest on your note. Because you’re not touching your principle at all, you’re just receiving full interest payments, you would get a 1099 at the end of the year and your accountant would count that as ordinary income.

Sell and Keep — continued on page 50

Bank Account Linking Does Not Equal Tenant Fraud Detection or Protection in Multifamily Real Estate. This is Why.

Tenant fraud in multifamily real estate is an increasingly pervasive problem, putting property owners, operators and leasing managers on high alert. The fraud issue has been exacerbated by COVID-19. necessitating the need for property management companies to think outside normal processes and procedures to take new and proactive precautions in managing and operating safely.

Capitalizing on this shift in operational behavior, there is the emergence of new “proptech” companies, promising to assist industry pros in mitigating COVID-driven risks to improve and streamline business operations—including stemming the issue of tenant fraud.

New to the proptech party is bank account linking. A bevy of fintech and proptech companies are now offering bank account linking solutions that provide renters and property managers with a convenient, efficient, and digital way of providing identity and financial information, along with supposed proof of leasing and month-to-month rent payment assurance.

Property managers may find bank linking a safety measure in ID’ing good tenants, but this category of fintech/ proptech can have pitfalls.

What is bank account linking?

Bank account linking, typically powered by financial services or “fintech” solution providers, is increasingly being offered as a proptech solution for the multifamily property sector.

It is a digital technology where con-

sumers provide property owners with direct access to personal and financial banking information for the purpose of securing apartment rental application verification through the leasing process and for rent payment.

At first glance, a property manager could see enormous value in this technology. With it, they gain full identity and financial transparency of a potential tenant’s banking/financial/personal information needed in the leasing process.

Does Bank Account Linking Help with Tenant Fraud Detection and Protection?

The answer is…not really. Maybe a better answer is…no.

At face value, bank account linking technology seems promising. For property owners, having access to potential renter’s financial information is reassuring, responsible and a way to potentially mitigate eviction-prone, cost-inducing tenants.

It is the lowest common denominator in business management. And the nice thing is that it never has to be a source of contention with the tenant. However, owners and operators should always be aware of potential land mines.

• Online identity theft is rampant, and many consumers, no matter what demographic they target, (Baby Boomers, Gen X, Millennials, etc.), are all wary of bank account linking to some degree.

• For consumers new to the concept

of bank account linking, there is an inherent fear of sharing highly personal information with a landlord who could have access to log-in and password information. Residents could be subject to invasive online hacking of their financial information. Clearly, owners and property management companies need to be cognizant of the negative side effects of bank account linking. Negative reputation risk is a real thing and management of negative information related to the technology should be actively managed.

There’s more…

• What happens when an applicant says, “I don’t feel comfortable using my bank account information and/ or linking as a part of my leasing agreement”? If they decline, there is no legal precedence for property owners to now reject the applicant.

• Even if a potential tenant is truly a fraudster, now the property owner has no recourse to reject the applicant, only to double, triple, and quadruple their applicant screening. This is costly and exhaustive.

• Flip the switch. For fraudsters, bank account linking can be an open door to falsified and fake tenant identities.

• Bank account linking does not provide a full screen to ensure a potential renter has not hacked

BY DANIEL BERLIND, CEO, SNAPPT Account Linking — continued on page 50

get results

into someone else’s account and is pretending to be that person, using their personal and financial information. This scenario runs down a rabbit hole of countless ways fraudsters can juke a property owner.

• There is no proof of identity, true bank accounts, financial statements, and the like. The door to fraud success is open, and the potential costs here for multifamily owners are immense.

As a Multifamily Property Owner—Invest in the Assured Fraud Detection PropTech

The proliferation of new proptech for commercial real estate is exploding. To provide context, the number of real estate technology startups has increased

300% over the past decade and over $9.7 billion of funding activity has been reported in the first half of 2021 according to real estate services specialist JLL. Proptech across the entire real estate management life cycle is here to stay.

Specific to tenant fraud and the technologies that offer bank account linking as a measure to mitigate fraudulent renters, multifamily owners and operators must be aware and educated.

Use bank account linking as a step in assessing potential new tenants. But know that if someone doesn’t want to use bank account linking as a part of your leasing process, including scheduling regular month-to-month payments, you can’t legally force them to do so.

If you are requesting bank account linking within your leasing process, and a prospect refuses to engage, you

are now committed to engaging with that prospective tenant under the restrictive fair housing law, at which point you lose the option to decline the applicant as a potential resident.

Bank account linking surely has its place and can be convenience feature for consumers and property owners but it is not a replacement for fraud detection technologies.

About the Author:

Daniel Berlind is the Chief Executive Officer and Founder of SNAPPT, a cutting-edge technology company that is disrupting the rental property application process. Prior to founding SNAPPT, Daniel served as the President of Berlind Properties and oversaw the management of their properties from 2011 to 2017. Prior to Berlind Properties, Daniel was a professional baseball player for the Chicago Cubs and Minnesota Twins.

Now if you chose to receive $100K, the first $50K is ordinary income from interest, the second $50K is a partial return of your principle, so it has a blended rate of capital gains, depreciation recapture, and some of the money comes back to you tax free as a partial return of your original cost basis. This allows you to lower your overall annual tax burden and keep more pre-tax money in your account earning interest.

Benefits of Tax Deferral

With a third-party trust, you are deferring taxes, not evading taxes, so as you withdraw money you will be taxed on it. However, one of the big benefits is that by deferring taxes, it allows you to keep the tax dollars you would have paid at the time of sale so that the money is working for you to generate more interest income and accumulate more wealth.

So, if you sold a property for $1M, and instead of setting up a third-party trust you just paid the capital gains tax,

you may only have $700K now to invest. Factor in depreciation recapture, etc. and that number could even be significantly lower. Whereas when you set up the trust and defer taxes, you have the full $1M to invest in an interest earning or potentially appreciating account. Essentially the money is put back to work for you instead of going immediately to the IRS.

It also gives you the ability to control the timing of when you pay taxes and allows you to engineer your tax bracket based on your lifestyle and income needs. Pay today’s taxes with tomorrow’s dollars.

Legacy and Estate Planning

Many people wonder what happens to the money if they pass away. With a third-party trust, you simply link it to your personal estate planning such as a revocable living trust, so that your beneficiaries have all the same options that you have to modify the trust. They can continue to take the same distributions, they can increase or decrease the income amount, they can stop taking income

so that the account grows or they can cash-out. There is no penalty for early withdrawal, it just means paying the cap gains taxes.

A byproduct of having your money in a third-party trust is asset protection. Your principle is protected from future judgements and creditors, similar to a 401K plan.

Many apartment owners have seen their properties appreciate in value and now they are ready to cash-out and enjoy the money. The third-party trust offers sellers the opportunity to enjoy the wealth they worked so hard to build while maximizing their wealth and net income.

About the Author:

If you would like to learn more about the third-party trust, or if you would like help with buying, selling or doing a 1031 exchange, CONTACT ME. I can be reached at 714.330.9999, InvestingInTheOC@gmail.com, or you can visit my website at InvestingInTheOC.com. I’m Mercedes Shaffer, a real estate agent with Coldwell Banker, helping you build (and keep) wealth one door at a time. DRE 02114448.

The Benefits of AAOC Membership

Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property.

Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs.

As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including:

– Free consultation from our trained membership counselors

– Up-to-date rental and legal forms

– Thorough resident screening services

– Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more

– Informative monthly membership meetings covering a variety of topics throughout the year

– The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS!

Anderson KM Properties

St. Moritz Apartments

The Hawthorne Apartments

Crane Properties

Pecora Properties

Wood Property

New Supplier Members

Carlyle

Minh Ta

1001 Pennsylvania Avenue

Northwest Washington, DC 20004 (202) 729-5180

minh.ta@carlyle.com

CFG Investments, Inc.

Stephen Meyer

17220 Newhope Street

Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com

http://www.cfginvestments.com

Molly Maid of Irvine and Saddleback, and Temecula Valley

Scott Sims

20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com

http://www.mollymaid.com/irvinesaddleback-valley/

For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

SUPPLIER CORNER

Dryer Vent Wizard: Protecting Multi-Unit Properties from Dryer Fires

If you manage a multi-unit property such as an apartment complex, condominium, or townhome community, you know the importance of keeping your residents safe and comfortable. One potential fire hazard that is often overlooked is the dryer vent system. According to the National Fire Protection Association, dryer fires are more likely to occur in multiunit properties due to the shared ventilation systems.

That’s where Dryer Vent Wizard comes in. We are a professional dryer vent cleaning and repair company dedicated to ensuring the safety of your property and residents. Our expert technicians are trained to identify and eliminate potential fire hazards by thoroughly cleaning and inspecting your dryer vent system.

Our services for multi-unit properties include:

Dryer vent cleaning: We offer comprehensive cleaning services for all types of multi-unit properties, from small apartments to large complexes. Our specialized equipment and techniques can effectively remove lint, dust, and debris, improving the efficiency and safety of your dryer vent system.

Dryer vent repair: We can provide the necessary repairs to ensure that your dryer vent system is functioning properly and safely. Our technicians can identify any damage or blockages in your system and recommend the most effective solutions to address them.

Dryer vent installation: If your multi-unit property is undergoing renovations or upgrades, we can help you install new dryer vent systems that meet safety standards and ensure proper ventilation for all units.

At Dryer Vent Wizard, we understand the unique needs and challenges of managing multi-unit properties. We offer flexible scheduling options and can work with you to ensure minimal disruption to your residents.

Don’t let dryer fires put your property and residents at risk. Contact Dryer Vent Wizard today to schedule your dryer vent cleaning or repair appointment and enjoy peace of mind knowing your property is safe and secure.

For more information, visit www.dryerventwizard.com or call 909.760.0521.

Why ManageMowed of Inland Empire?

Our clients say it’s because we C.A.R.E.:

Constant Communication

A sense of urgency

Relationship building

Easy to work with

We want your landscaping to be the first thing your clients notice. A freshly edged and maintained lawn, clean beds and pruned trees make a world of difference compared to a poorly up kept property as it creates an inviting feel. Our standard scope of work includes lawn care (mowing, and edging), trees, shrubs and ground cover maintenance (pruning and weed control), as well as general maintenance (leaf removal and blowing hard surfaces). We also perform irrigation inspections to diagnose any problems. Rest assured that your property is in good hands, as your designated account manager does monthly quality control checks to make sure your property is looking its best.

An account representative will visit the property and do a thorough inspection and site assessment. They will look at aspects regarding safety, security, property preservation and improve curb appeal. We will send you the site assessment, create some recommendations and develop a maintenance plan suitable for your property.

Based on the time of year and needs of your property, our designated account managers can help suggest enhancements for your property including seasonal color, bark install, or cleanups. We proactively bring property enhancements to your attention during each quality control check. Did a recent windstorm take down tree limbs? We can help with that. Do you have a broken irrigation system? Our experts can help get it up and running again.

We are the aspirin to your landscape headaches!

Contact your account manager for a FREE site assessment:

Chris Michael

(714) 592-0019

Chris.M@ManageMowed.com

Apartment Association of Orange County’s Supplier Directory

(Please see Supplier Contact Index for contact information)

Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

A.S. Wise, Inc.

Accounting Services

AllView Real Estate

Clarion Management, Inc.

Accounting Software

Yardi Systems Inc.

Answering Service

Anyone Home Rent Dynamics

Apartment Building Inspection

Green Home Solutions TrueEnviro

Zebra Construction Inc.

Apartment Market Research Data

ALN Data

Apartment SEO

CBRE Multifamily SoCal – Dan Blackwell & Team

Effortless Ads

The Mogharebi Group

Yardi Systems Inc.

Apartment Rental Publications & Services

apartments.com

Intellirent

RentPath

The Mogharebi Group

Apartment/Student Housing

ARIZE

Colliers International

Kairos Investment Management Company

LaundryUp

RokitNow

The Mogharebi Group

Restoration Services Company

VERO

Vesync

Appliances Sales, Service & Leasing

ACE Commercial Laundry Equipment, Inc.

Expressions Home Gallery

L and D Appliance Corp.

National Service Company

R&B Wholesale Distributors, Inc.

Asbestos

FIRST ONSITE Restoration

Restoration Management Company

Asphalt Sales & Service

Oliver Mahon Asphalt

Attorneys

Baker Law Group

Brennan Law Firm

Duringer Law Group, PLC

Fisher & Phillips

The Karlin Law Firm

Kimball, Tirey & St. John LLP Company

Newmeyer & Dillion, LLP

Schiff & Shelton

Wesierski & Zurek LLP, Lawyers

Bath Restoration or Renovations

Baldwin Construction

Buffalo Maintenance, Inc.

California Bath Restoration

OC Professional Maintenance Team

Surface Experts of South Irvine

TASORO Products

Restoration Services Company

Boiler Systems

DCM Services, Inc

Ironwood Plumbing, Inc.

Spicer Mechanical

Streamline Repipe and Plumbing Inc.

Water Heater Man, Inc.

Building Products

Schluter Systems

Buying Group

Optim Real Estate Services Company

OMNIA Partners, Multifamily Housing

Cabinets/Refinishing

Buffalo Maintenance, Inc.

KJ Carpet Wholesale

S M Painting Corp.

Surface Experts of South Irvine

TASORO Products

The Door & Window Company

Carpentry

AMS Construction

Buffalo Maintenance, Inc.

CertaPro Painters of Yorba Linda

Carpet Sales & Service

KJ Carpet Wholesale

R&B Wholesale Distributors, Inc.

Cleaning Service

Bio-One of Orange

Crown Building Services Inc.

Molly Maid of Irvine and Saddleback, and Temecula Valley

Titanium Restoration Services Company

Collections

CollectTech

Duringer Law Group, PLC

David S. Schonfeld, Attorney at Law

Kimball, Tirey & St. John LLP Company

National Credit Systems

Communications

3CS InfoSystems

Cox Communications

Knock CRM

TouchPoint

Concrete Maintenance & Repair

AMS Construction

Buffalo Maintenance, Inc.

Precision Concrete Cutting

Oliver Mahon Asphalt

Construction

AMS Construction

Angelo Termite and Construction

Aquinas HVAC

Baldwin Construction

Buffalo Maintenance, Inc.

CAMP Construction Services

EEEadvisor

Ingersoll Rand

KD Electric Company

OC Professional Maintenance Team

Optimum Seismic, Inc.

RedRock Technologies

Schluter Systems

Specialty AC Heat

TASORO Products

Trane/American Standard

Zebra Construction Inc.

Consulting

3CS InfoSystems

Colliers International

Investment Capital Real Estate

Optim Real Estate Services Company

Section 8 Management

Supplier Directory

continued from page 55

Content Restoration

AMS Construction

Green Home Solutions TrueEnviro

Contract Services

CAMP Construction Services

Countertops

Buffalo Maintenance, Inc.

California Bath Restoration

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO Products

Deck Coatings, Magnesite Repairs, Waterproofing

AMS Construction

Buffalo Maintenance, Inc.

EEEadvisor

McCarthy Roofing

WICR Waterproofing & Decking

Digital Management Services

Rent Dynamics

Drain Cleaning

California Rooter & Plumbing

LA Hydro-Jet & Rooter Service, Inc.

Plumb It Right!

Total Rooter & Plumbing

Draperies/Blinds/Window Coverings

Apex Window Décor

R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing

TAG / AMS, Inc.

Dryer Vent & Duct Cleaning

Aquinas HVAC

Crown Building Services Inc.

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Specialty AC Heat

Electric Vehicle Products & Services

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

REVS (Refuel Electric Vehicle Solutions)

Electrical

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

Electronic Signature

VERO

Energy Management

Armada Power

Pearlx

Trane/American Standard

Yardi Systems Inc.

Zen Ecosystems

Environmental Consulting & Training

American Environmental Specialists, Inc.

American Environmental Specialists, Inc.

Bio-One of Orange

Green Home Solutions TrueEnviro

Restoration Management Company

Strategic Sanitation Services

Escrow

Genesis Bank

Estate Planning

Exchange Resources, Inc.

Kimball, Tirey & St. John LLP Company

Fencing & Gates

Buffalo Maintenance, Inc.

Fire Safety

Black Bird Fire Protection, Inc.

FireAvert, LLC

Fire & Flood Restoration

BluSky Restoration Contractors, LLC

Commercial Restoration Company

Green Home Solutions TrueEnviro

PRC Restoration

Precision Environmental

Restoration Management Company

Fitness Equipment

Opti-Fit Fitness Solutions

Promaxima Strength & Conditioning

Flooring

KJ Carpet Wholesale

Surface Experts of South Irvine

TASORO Products

Urban Surfaces

Furnaces

Specialty AC Heat

Trane/American Standard

Furniture/Furniture Rental

AFR Furniture

CORT Furniture Rental

Garage Doors

Mesa Artificial Turf/Garage Doors

General Contractor

Angelo Termite and Construction

Baldwin Construction

BluSky Restoration Contractors, LLC

Buffalo Maintenance, Inc.

EmpireWorks Reconstruction and Painting

FIRST ONSITE Restoration

OC Professional Maintenance Team

PRC Restoration

S M Painting Corp.

Zebra Construction Inc.

Handyman

Buffalo Maintenance, Inc.

OC Professional Maintenance Team

S M Painting Corp.

Heating & Air Conditioning

Aquinas HVAC

Expressions Home Gallery

Ingersoll Rand

L and D Appliance Corp.

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

Spicer Mechanical

Trane/American Standard

Zen Ecosystems Insurance

AssuredPartners

Brian Berg Insurance Services, Inc.

Deans & Homer, Renter’s Insurance

Dick Wardlow Insurance Brokers

Farmer’s Insurance — Theresa Simes Agency

ISU — The Olson Duncan Agency

Navion Insurance Associates, Inc

NFP Property & Casualty

Prendiville Insurance Agency

Rey Insurance Services, Inc.

TheGuarantors

Internet Services

3CS InfoSystems

Apartment SEO apartments.com

CitySide Networks, LLC

Cox Communications

Dish Fiber

RentPath

Inspections

EEEadvisor

Zebra Construction Inc.

Investments

American 1031

Carlyle

CFG Investments, Inc.

Exchange Resources, Inc.

Kay Properties & Investments Company

LordCap Green

Morgan Skenderian Investment

Real Estate Group Company

Janitorial

Strategic Sanitation Services

Kitchen Renovations

Baldwin Construction

Buffalo Maintenance, Inc.

California Bath Restoration

Schluter Systems

Landscapes/Hardscapes

BrightView Landscape Services, Inc.

GQ Landscape Care, Inc.

ManageMowed

Mariposa Landscapes, Inc.

Laundry Equipment & Services

ACE Commercial Laundry Equipment, Inc.

All Valley Washer Service Inc.

L and D Appliance Corp.

Landcare Logic

National Service Company

PWS Laundry / Alliance

R&B Wholesale Distributors, Inc.

WASH Multi Family Laundry Systems

Lending Institutions

Alfa Investments & Loans

CBRE Multifamily SoCal – Dan Blackwell & Team

Chase Multifamily Lending

Genesis Bank

Torrey Pines Bank

Lighting

A-EV Installs

KD Electric Company

ProPower Electric Co Inc.

Magnesite Repairs

Buffalo Maintenance, Inc.

Maintenance, Repairs, Products

A-EV Installs

Aquinas HVAC

Buffalo Maintenance, Inc.

Clarion Management, Inc.

Evolution Building Efficiency

GQ Landscape Care, Inc.

Ingersoll Rand

KD Electric Company

Mariposa Landscapes, Inc.

OC Professional Maintenance Team

ProPower Electric Co Inc.

Specialty AC Heat

Trane/American Standard

WICR Waterproofing & Decking

Marketing

Clarion Management, Inc.

Effortless Ads

Intellirent

Rent Dynamics

VERO

Zumper

Mold Remediation

American Environmental Specialists, Inc.

Bio-One of Orange

FIRST ONSITE Restoration

Green Home Solutions TrueEnviro

Precision Environmental

Moving & Mobile Storage

PODS For Business

Multi-Family Advisory Services

California Energy-Smart Homes

CheckpointID

Exchange Resources, Inc.

Optim Real Estate Services Company

The Mogharebi Group

Odor Removal

FIRST ONSITE Restoration

Strategic Sanitation Services

Outdoor Furniture & Refinishing

Bassett Outdoor Contract

Legacy Customs

Patio Guys

Paint Sales & Service

Behr Paint

CertaPro Painters of Yorba Linda

EmpireWorks Reconstruction and Painting

OC Professional Maintenance Team

R&B Wholesale Distributors, Inc.

S M Painting Corp.

West Coast Drywall & Paint

Parking

Community Boss

Reliant Parking Solutions, LLC

Zebra Construction Inc.

Pest Control

Angelo Termite and Construction

Lloyd Pest Control

Precision Environmental

Western Exterminator Company

Pipe Restoration

Plumb It Right!

Streamline Repipe and Plumbing Inc.

Plumbing, Contractors & Supplies

California Rooter & Plumbing

EZ Drain & Plumbing

Ironwood Plumbing, Inc.

Plumb It Right!

R&B Wholesale Distributors, Inc.

Repipe Specialists, Inc

Schluter Systems

SmartFaucets

Streamline Repipe and Plumbing Inc.

Total Rooter & Plumbing

Water Heater Warehouse

Pool & Spa Service & Repair

Pacific Coast Commercial Pool Service

Power/Pressure Washing

CertaPro Painters of Yorba Linda

Crown Building Services Inc.

Private Security

Defense International Corporation

Private Investigations

FPK Security, Inc.

Products

TheGuarantors

Property Management

AIM Properties

Allen Properties

AllView Real Estate

API Property Management

Clarion Management, Inc.

Consensys Property Management Company

DM Smithco

Dunlap Property Group

JLE Property Management

L’Abri Management, Inc.

LoCali Management Group

The Management Works

Optim Real Estate Services Company

Orange County Property Management

Prestige Property Management

ProActive Realty Investments

Reynolds Realty Advisors

Roberts Management & Investments

Satellite Management Company

South Coast Real Estate & Property Management

Sullivan Property Management

SVN / Vanguard — Cameron Irons

Property Management Software

ARIZE

Anyone Home Appfolio, Inc.

Community Boss

Luminous

Reliant Parking Solutions, LLC

Rent Dynamics

Rentler

RokitNow

Snappt Inc.

VERO

Vesync

Yardi Systems Inc.

Property Management Staffing & Training

Approved Real Estate

Multi Team Services

NPM Staffing an InterSolutions Company

Section 8 Management

The Liberty Group

Rain Gutters

Argos Homes Systems

McCarthy Roofing

Real Estate/Investments

Alfa Investments & Loans

AllView Real Estate

Carlyle

CFG Investments, Inc.

Supplier Directory

continued from page 57

Real Estate/Investments — Continued

CBRE Multifamily SoCal — Dan Blackwell & Team

Colliers International

DM Smithco

Gorman & Associates

Investing in The OC

Investment Capital Real Estate

Kairos Investment Management Company

Kay Properties & Investments Company

Marcus & Millichap

Morgan Skenderian Investment

Real Estate Group Company

Prestige Property Management

ProActive Realty Investments

Realtors Commercial Alliance of Orange County (RCAOC)

Section 8 Management

SVN / Vanguard — Cameron Irons

Real Estate Broker

AllView Real Estate

CBRE Multifamily SoCal — Dan Blackwell & Team

KW Commercial

Morgan Skenderian Investment

Real Estate Group Company

Optim Real Estate Services Company

The Mogharebi Group

Reconstruction

AMS Construction

Baldwin Construction

Commercial Restoration Company

EmpireWorks Reconstruction and Painting

Precision Environmental

WICR Waterproofing & Decking

Recycling

Strategic Sanitation Services

Rent Payment System

Section 8 Management

Resident Screening

AllView Real Estate

Intellirent

Rentler

SafeRent Solutions

Snappt Inc.

VERO

Yardi Systems Inc.

Roofing

AMS Construction

CAMP Construction Services

Guardian Roofs by Sudduth Construction Inc.

McCarthy Roofing

Royal Roofing.com (RWS&P, Inc.)

Security Services/Patrol Services

ADT Multifamily

ARIZE

California Safety Agency

Defense International Corporation

FPK Security, Inc.

Snappt Inc.

USGI — Upland Group

Vesync

Seismic Retrofitting & Engineering

Optimum Seismic, Inc.

Service and Leasing

Snappt Inc.

TheGuarantors

Solar Thermal

Pearlx

Staffing Service

Approved Real Estate

InterLink Multifamily Staffing

Surface Restoration

AMS Construction

Surface Experts of South Irvine

Sustainability/Green Energy

California Energy-Smart Homes

Green Home Solutions TrueEnviro

Optima

Pearlx

Zen Ecosystems

Tax Planning

Exchange Resources, Inc.

Telecommunications

CitySide Networks, LLC

Cox Communications

Dish Fiber

Towing

Dedicated Transportation Services

Knight Towing

Professional Towing LLC

TO’ and MO’ Towing

Training

Clarion Management, Inc.

Section 8 Management

Trash Services

Strategic Sanitation Services

Valet Living

Tree Service

David’s Tree Service, Inc.

GQ Landscape Care, Inc.

ManageMowed

Mariposa Landscapes, Inc.

Utilities & Sub Metering

Conservice

Livable

Southern California Edison-Multi Family Program

Zen Ecosystems

Video Commercials

NPM Staffing an InterSolutions Company

Video Surveillance

Assure by Remote Ally

Water Heaters

California Rooter & Plumbing

DCM Services, Inc

R&B Wholesale Distributors, Inc.

Specialty AC Heat

Total Rooter & Plumbing

Water Heater Man, Inc.

Water Heater Warehouse

Water Heaters Only Inc.

Waterproofing

AMS Construction

S M Painting Corp.

Schluter Systems

WICR Waterproofing & Decking

Water Removal

ATI

FIRST ONSITE Restoration

Precision Environmental

Restoration Management Company

Website Development/Online Advertising

Apartment SEO

Windows & Doors

Bear Windows Inc.

Crown Building Services Inc.

Mesa Artificial Turf/Garage Doors

Moore Replacements

The Door & Window Company

Apartment Association of Orange County’s Supplier Contact Index

(Please see AAOC’s Supplier Directory for Listings of Services)

All Supplier Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

3CS InfoSystems

Chris Counts

23450 Piedras Road Perris, CA 92570 (951) 990-9721

chris@3cs.net

A.S. Wise, Inc.

Jean Sabga

15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501

jsabga@aswise.net — www.aswise.net

A-EV Installs

Liliana Phillips 8536 Hamilton Avenue Huntington Beach, CA 92646 (562) 519-0252 lily@ev-installs.com

ACE Commercial Laundry Equipment, Inc.

Multi-Housing Division

14404 Hoover Street Westminster, CA 92683 (714) 897-4342

acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 74 for the location of our ad.

ADT Multifamily

1192 Handy Street Orange, CA 92807 (714) 858-1344

We provide home automation, security systems, keyless door locks & smart thermostats.

AFR Furniture

John Spivey 3330 Garfield Avenue Commerce, CA 90040 (323) 400-7508 jspivey@rentfurniture.com — http://www.rentfurniture.com

AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344

don@aimproperties.net — www.aimproperties.net

Alfa Investments & Loans

Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100

john@allvalleywasher.com — www.allvalleywasher.com

Supplier Contact Index — continued on page 60

Supplier Contact Index — continued from page 59

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius

1 Orchard Road, Suite #230

Lake Forest, CA 92630 (949) 768-6850

frank@allenproperties.net — www.allenproperties.net

Property Management Services/Investments.

AllView Real Estate

Daniel Gutierrez

1501 Westcliff Drive, Suite 270 Newport Beach, California 92660 (949) 400-4275

info@allviewrealestate.com

ALN Data

Samantha Wallace

2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218

Samantha@alndata.com — www.alndata.com

Apartment data and market research.

American 1031

Adam Bryan 10111 Petit Avenue North Hills, CA 91343 (310) 903-6757

adam@american1031.net

American Environmental Specialists, Inc.

Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333

admin@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 74 for the location of our ad.

AMS Construction

1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663

info@amsroofingconstruction.com

See the Advertisers Index on Page 74 for the location of our ad.

Angelo Termite and Construction

Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809

info@angelotermite.com

See the Advertisers Index on Page 74 for the location of our ad.

Anyone Home

Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919

lightson@anyonehome.com

Engagement and automation tools through Contact Center and CRM software.

API Property Management

Margie Tabrizi

1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200

margie@apipropertymanagement.com

Apartment SEO

Ronn Ruiz

100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Advertising firm specializing in Websites, Search & Social Media Marketing.

apartments.com

Adriana Mamola

3161 Michelson Dr, #1675 Irvine, CA 92612 (951) 522-3001

amamola@costar.com

#1 nationwide provider of information and advertising services.

Apex Window Décor

Deepa Gorajia

1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588

deepag@apexwindowdecor.com — www.apexwindowdecor.com

See the Advertisers Index on Page 74 for the location of our ad. Appfolio, Inc.

55 Castilian Dr Goleta, Ca 93117 (866) 648-1536

mindy.sorenson@appfolio.com

See the Advertisers Index on Page 74 for the location of our ad.

Approved Real Estate

Jim Forde

4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Aquinas HVAC

Eric Barnett

7438 Trade Street San Diego, CA 92121 (610) 410-3154 eric.barnett@aquinashvac.com

Argos Homes Systems

Mr. James Van Dyke

11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 74 for the location of our ad.

ARIZE

Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050

Chao.Wang@ArizeHub.com

Armada Power

Robert Cooke 230 West Street Columbus, OH 43215-2655 (909) 730-6509 robert.cooke@armadapower.com

Assure by Remote Ally

Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com

AssuredPartners

Kate Shoemaker

2913 S Pullman Street Santa Ana, CA 92705 (949) 417-4047

kate.shoemaker@assuredpartners.com

ATI

3360 La Palma Anaheim, CA 92806 (714) 412-0828

edwina.garcia@atirestoration.com

Baker Law Group

John Baker

7700 Irvine Center Dr., Suite 800 Irvine, CA 92618 (949)450-0444

jbaker@bakerlawgroup.com

Baldwin Construction

Stephanie Harrison

464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292

sharrison@baldwincontrusction.net

Bassett Outdoor Contract

Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102

jlbennett@bassettoutdoorcontract.com

Bear Windows Inc.

George Torres 2501 Strozier Avenue South El Monte, CA 91733 (888) 470-2645

george@bearwindows.com — www.bearwindows.com

Behr Paint

Lori Flores

1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132

lorflores@behrpaint.com — www.behr.com

Bio-One of Orange

Cory Flores 1439 West Chapman Avenue #159 Orange, CA 92868 (949)306-1733

Cory@Biooneorange.com — www.biooneorange.com

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com

BluSky Restoration Contract, LLC

Stefanie Koslosky 1183 Warner Ave Tustin, CA 92780 (562) 760-9279

Stefanie.koslosky@goblusky.com

Brennan Law Firm

Michael Brennan 67 Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500 mike@mbrennanlaw.com

See the Advertisers Index on Page 74 for the location of our ad.

Brian Berg Insurance Services, Inc.

Brian Berg

25950 Acero, #345 Mission Viejo, CA 92691 (949) 243-9393

Brian@bbisinc.com — www.bbisinc.com

BrightView Landscape Services, Inc.

Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438-8528

Kristina.SChafer@brightview.com

Buffalo Maintenance, Inc.

Frank Alvarez

6861 Stanton Ave., Suite G Buena Park, CA 90621 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 74 for the location of our ad.

California Bath Restoration

Carly Camacho

1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779

ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

Supplier Contact Index — continued on page 62

Gain

LEARN the In’s and Out’s of 1031 Exchanges and Delaware Statutory Trust DST Investments

MONTHLY Cash Flow Potential via ACH Direct Deposit*

Preferred Return* 10.00% FEATURED

ACCESS

CLOSE

Representative Photo

*Preferred return is not guaranteed and is subject to available cash flow. All offerings shown are Regulation D, Rule 506c offerings. Potential returns and appreciation are never guaranteed and loss of principal is possible. Please speak with your CPA and attorney for tax and legal advice.*The There is a risk Investors may not receive distributions, along with a risk of loss of principal invested. This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. This material is not to be construed as tax or legal advice. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through FNEX Capital.

Supplier Contact Index — continued from page 60

California Energy-Smart Homes

Melinda Dinin

10680 White Rock Road #100 Rancho Cordova, CA 95670 (833) 987-3935

caenergysmarthomes@trccompanies.com

California Rooter & Plumbing

Mr. Mark Fowler

1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 74 for the location of our ad.

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com

CAMP Construction Services

Ronni Anthony 15139 South Post Oak Rd. Houston, TX 77053 (713) 413-2267 ranthony@campconstruction.com

Carlyle

Minh Ta

1001 Pennsylvania Avenue Northwest Washington, DC 20004 (202) 729-5180 minh.ta@carlyle.com

CBRE Multifamily SoCal – Dan Blackwell & Team

Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 74 for the location of our ad.

CertaPro Painters of Yorba Linda

Jeff Cornelius

2941 E Miraloma Avenue, Suite 7 Anaheim, CA 92806 (714) 420-5769

jeffcornelius@certapro.com

CFG Investments, Inc.

Stephen Meyer

17220 Newhope Street Fountain Valley, CA 92708 (714) 557-1430

steve@cfginvestments.com — www.cfginvestments.com

Chase Multifamily Lending

3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl

CheckpointID

Gabe Jones

4100 Midway Road, Suite 1165 Carrolton, TX 75007

(757) 618-3918

emily@checkpointid.com

CitySide Networks, LLC

Mike Gourzis

550 West B Street 4th Floor San Diego, CA 92101 (833) 318-4646

mike.gourzis@citysidefiber.com

Clarion Management, Inc.

101 Pacifica, #260 Irvine, CA 92618

(949)383-4762

bmoody@clarionmgmt.com

CollectTech

Kenneth Stumbo

981 Powell Avenue Southwest Suite 115 Renton, WA 98057 (425) 441-4096

ken@collecttech.com

Colliers International

Pat Swanson

3 Park Plaza, Ste 1200 Irvine, CA 92614 (949) 724-5564 pat.swanson@colliers.com

Commercial Restoration Company

Jeff Mandell

9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219

j.mandell@crcmail.com

Community Boss

Leah Griffiths

2911 1/2 Hewitt Ave Suite 8 Everett, WA 98201 (866) 387-7275 help@communityboss.com — http://communityboss.com

Consensys Property Management Company

Laurel Dial

1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com

Conservice

Matt Gordon

750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com

CORT Furniture Rental

Karie Talke

2540 Main Street Suite A Irvine, CA 92614 (949) 852-0711 karie.talke@cort.com

Cox Communications

Alicia Gray

27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com

Crown Building Services Inc.

Jason Maslach

548 Malloy Ct. Corona, CA 92878 (714) 694-1007

jason@crownservicesinc.com – www.crownservicesinc.com

David’s Tree Service, Inc.

Jay Olavarria

19051 Gothard Street Huntington Beach, CA 92648 (714) 842-6345

Jay@davidstreeservice.com—info@davidstreeservice.com

DCM Services, Inc

David Carlson

PO Box 400

Pico Rivera, CA 92056 (800) 504-7103

dcmservices400@gmail.com

See the Advertisers Index on Page 74 for the location of our ad. Deans & Homer, Renter’s Insurance

Debbie Halverson

110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054

debbieh@deanshomer.com — www.InsureYourStuff.com

Dedicated Transportation Services

Richard Rodrigues

13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034

richthetowguy@yahoo.com

www.dedicatedtransportationservices.com

Defense International Corporation

Chaz McKinney 130 South Prospect Avenue Tustin, CA 92780 (714) 646-1945

defenseintco@gmail.com

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320

mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Direct Signs and Designs (NorCal Direct Marketing Inc. DBA)

Angela Waugh 5151 Golden Foothill Pkwy, #110 El Dorado Hills, CA 95762 (916) 941-8046

angela@directsd.com — directsd.com

Dish Fiber

Eva Wai 4223 Fairgrounds Street Riverside, CA 92501 (951) 201-3544 eva.wai@dish.com

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

Dryer Vent Wizard of Chino Hills, Ontario & Corona

Chalae Walker 14525 Verona Place Eastvale, CA 92880 (213) 800-6365

cwalker@dryerventwizard.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111

pdunlap@dpgre.com — www.dpgre.com

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction. EEEadvisor

Omidreza Ghanadiof

6500 Yucca Street 416 Los Angeles, CA 90028-4972 (805) 334-0037 info@eeeadvisor.com

Effortless Ads

Madeline Nash 209 Cornwall Street Northwest Leesburg, VA 20176 (214) 952-9862

madeline@effortlessads.com

EmpireWorks Reconstruction and Painting

Chet Oshiro

1682 Langley Ave. Irvine, CA 92614 (888) 278-8200

coshiro@empireworks.com — www.empireworks.com

Supplier Contact Index — continued on page 64

Supplier Contact Index

— continued from page 62

Exchange Resources, Inc.

Franck Bideau

PO BOX 837

Huntington Beach, CA 92648 (949) 508-9827

Fbideau@Exchangeresources.net — http://exchangeresources.net

Expressions Home Gallery

Sherri Galusha

17138 Von Karman Ave

Irvine, CA 92614 (949) 271-2085

srgalusha@morsco.com

Major appliances for apartments.

EZ Drain & Plumbing

Stacie Fluhrer

6709 Washington Ave, #944

Whittier, CA 90601

(714) 640-0699

ezdrainandplumbing@gmail.com

See the Advertisers Index on Page 74 for the location of our ad.

Farmer’s Insurance — Theresa Simes Agency

Terri Simes

17155 Newhope Street #F

Fountain Valley, CA 92708 (714) 966-3000

tsimes@farmersagent.com — www.farmersagent.com/tsimes

Insurance for apartments, business, auto, home, life, etc.

See the Advertisers Index on Page 74 for the location of our ad.

FireAvert, LLC

Nathan Brown

1655 West Maple Street Mapleton, UT 84664-3131 (801) 692-0306

nathan@fireavert.com

FIRST ONSITE Restoration

Lisa McCollough

1275 N. Grove St Anaheim, CA 92806 (619) 537-9499

lisa.mccollough@firstonsite.com

Fisher & Phillips

2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424

cbaran@laborlawyers.com

Genesis Bank

Lauren DiBiase 4675 MacArthur Ct Suite 1600 Newport Beach, CA 92660 (949) 273-1226

ldibiase@mygenesisbank.com

Gorman & Associates

Sonya Loera

PO Box 325 Brea, CA 92822 (714) 255-9998

info@wrgorman.com

See the Advertisers Index on Page 74 for the location of our ad.

GQ Landscape Care, Inc.

Mario Quiroz

4195 Chino Hills Parkway, Suite 202 Chino Hills, CA 91709 (909) 906-6009

mariomquiroz@gqlandscapecare.com

Green Home Solutions TrueEnviro

James Armendariz 20984 Bake Pkwy, Ste 100 Lake Forest, CA 92630 (909) 238-4169 socal@trueenviro.com

Guardian Roofs by Sudduth Construction Inc.

Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619

guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 74 for the location of our ad.

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

HMWC, CPAs & Business Advisors

David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com

Ingersoll Rand

Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com Intellirent

Cassandra Joachim 632 Commercial Street, 5th Floor San Francisco, CA 94111 (415) 849-4400 info@myintellirent.com

Supplier Contact Index — continued on page 66

InterLink Multifamily Staffing

Lisa Wetzel

17321 Irvine Boulevard

Tustin, CA 92780

(949)400-1678

lisa@interlinkmultifamily.com

Investing in The OC

Mercedes Shaffer

1200 Newport Center Drive Newport Beach, CA 92660 (714) 330-9999

InvestingInTheOC@gmail.com — http://investingintheoc.com

Investment Capital Real Estate

Ignacio Diaz, Jr.

1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817

id@investmentcapitalre.com — www.investmentcapitalre.com

Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc.

Carl Ludwig

101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575

carl@ironwoodplumbing.com — www.ironwoodplumbing.com

ISU — The Olson Duncan Agency

Jim Kinmartin

25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441

jim@olsonduncan.com — www.olsonduncan.com

Independent insurance brokerage representing commercial building owners and operators.

JLE Property Management

Denise Arredondo

202 E Broadway Anaheim, CA 92805 (714) 778-0480

www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 74 for the location of our ad. Kairos Investment Management Company

Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888

jneedell@kimc.com — www.kimc.com

Kay Properties & Investments Company

Patricia Aballe

21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597

info@kpi1031.com

See the Advertisers Index on Page 74 for the location of our ad.

The Karlin Law Firm

Scott Karlin

13522 Newport Avenue, Suite 201 Tustin, CA 92780 (714) 731-3283

Scott@Karlinlaw.com — Mike@Karlinlaw.com

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700

derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company

Deborah Biggs

2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611

deborah.biggs@kts-law.com

KJ Carpet Wholesale Chris Yi PO Box 369 Walnut, CA 91788 (909) 455-0180

AR@kj-carpet.com

Knight Towing

Frank Mora

1001 North Logan Street Santa Ana, CA 92701 (714) 686-5975

sales@knightstotherescue.com

Knock CRM

Amy Marthaller 1455 Northwest Leary Way, 200 Seattle, WA 98107 (714)718-3891

amarthaller@knockcrm.com — https://www.knockcrm.com

KW Commercial Randy Combs

4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263

randycombs@kw.com

See the Advertisers Index on Page 74 for the location of our ad.

L and D Appliance Corp.

Henry Hsu

11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105

henryh@lndappl.com — www.lndappl.com

L’Abri Management, Inc.

8141 E. Second Street, Suite 300

Downey, CA 90241

(714) 826-9972

www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc.

Dan Baldwin

10639 Wixom St

Sun Valley, CA 91352

(800) 750-4426

dbaldwin@lahydrojet.com

Landcare Logic

Jalin Gerber

1448 N. Glassell Orange, CA 92867 (951) 316-8002

jalin@landcarelogic.com — www.landcarelogic.com

LaundryUp

Howard Lee

1070 N. State College Blvd. Anaheim, CA 92806

(714) 533-7835

hmlee_vp@yahoo.com — www.laundryup.com

Legacy Customs 1477 East Cedar Street Ontario, CA 91761

(909) 923-2558 x120

lily@meadowdecor.com

Livable

Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027

comesave@livable.com — www.livable.com

See the Advertisers Index on Page 74 for the location of our ad.

Lloyd Pest Control

David Hinrichs

1331 Morena Blvd, #300 San Diego, CA 92110

(619) 843-6369

david.hinrichs@lloydpest.com

LoCali Management Group

Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603

(714) 747-9074

Nathan@livinglocali.com — www.livinglocali.com

Boutique style property management.

LordCap Green

Jessica Collins

14 Wall Street, Ste 1720 New York, NY 10005

(212)400-7142

team@lordcapgreen.com — https://www.lordcapgreen.com

Luminous

Joel Duchesne

2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201

(866) 387-7275

help@luminousresidential.com

ManageMowed

Chris Michael

12672 Limonite Ave, Suite 3E #154 Eastvale, CA 92880

(714) 592-0019

Chris.M@ManageMowed.com

Rancho-Ontario@managemowed.com

https://www.managemowed.com/locations/rancho-cucamonga

Marcus & Millichap

Jon Giannola

19800 MacArthur Blvd Ste 150 Irvine, CA 92612

(949) 419-3200

jgiannola@marcusmillichap.com

See the Advertisers Index on Page 74 for the location of our ad.

Mariposa Landscapes, Inc.

Larry Rudd

1107 East Walnut Street Santa Ana, CA 92701 (626) 562-0707

larry.rudd@mariposa-ca.com — www.mariposa-ca.com

McCarthy Roofing

Aaron Martin

625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

customerservice@mccarthyroofing.com

See the Advertisers Index on Page 74 for the location of our ad.

Mesa Garage Doors

Meridith Denos

4915 E Hunter Ave Anaheim, CA 92807 (808) 807-7566

mdenos@mesagaragedoors.com — www.mesagaragedoors.com

Molly Maid of Irvine and Saddleback, and Temecula

Valley

Scott Sims 20984 Bake Parkway #102 Lake Forest, CA 92630 (949) 367-8000 x 2

scott.sims@mollymaid.com

www.mollymaid.com/irvine-saddleback-valley/ Moore Replacements

Mike Moore

1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505

mike@moorereplacements.com

Supplier Contact Index — continued on page 68

Supplier Contact Index —

continued from page 67

Morgan Skenderian Investment Real Estate Group Company

4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800

md@morganskenderian.com

Multi Team Services

Teresa Manzano Mendoza

17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 213-8841

teresa@multiteam.net — www.multiteamservices.com

National Credit Systems

Gordon Marshall 1775 The Exchange SE Suite 300 Marietta, GA 30339 (800) 515-6858

gmarshall@nationalcreditsystems.com

National Service Company

Anel Burgin 845 N Commerce St Orange, CA 92867 (714) 633-1811

ab_national@yahoo.com — www.apartmentlaundry.com

See the Advertisers Index on Page 74 for the location of our ad.

Navion Insurance Associates, Inc

Shawntae Stewart

23001 La Palma Avenue, Ste 120 Yorba Linda, CA 92887 (714) 202-4711

sstewart@navionins.com — www.navionins.com

Newmeyer & Dillion, LLP

Rondi Walsh

895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com

NFP Property & Casualty

Eric R. Marrs, CIC, CRM, Vice President

1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 617-2446

eric.r.marrs@nfp.com — www.nfp.com

Commercial, Personal & Health Insurance.

NPM Staffing an InterSolutions Company

Laura Aliberti

2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595

laliberti@npmstaffing.com — www.npmstaffing.com

OC Professional Maintenance Team

Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633

info@ocproteam.com

See the Advertisers Index on Page 74 for the location of our ad.

Oliver Mahon Asphalt

Michelle Hogge

182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com

OMNIA Partners, Multifamily Housing

840 Crescent Center Drive, Suite 600 Franklin, TN 37067

lindsey.scholl@omniapartners.com

Opti-Fit Fitness Solutions

Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350

ekonz@opti-fit.com — www.opti-fit.com

Optim Real Estate Services Company

Tom Gibbons

620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610

tom@optimres.com

Optimum Seismic, Inc.

Ali Sahabi

5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000

asahabi@optimumseismic.com — www.optimumseismic.com

See the Advertisers Index on Page 74 for the location of our ad.

Orange County Property Management

Eric Reichert

16742 Gothard Street, Suite 117 Huntington Beach, CA 92647 (714) 840-1700 eric@ocmgmt.com — orangecountypropertymanagement.com

See the Advertisers Index on Page 74 for the location of our ad.

Pacific Coast Commercial Pool Service

Roger Klump 5282 Acacia Ave Garden Grove, CA 92845 (714) 351-1881 rdklump@gmail.com

Patio Guys

Joanna Solis 2907 Oak St Santa Ana, CA 92707 (800) 310-4897 commercial@patioguys.com

Pearlx

Phillip Forrester 1612 Cambridge Circle Charlottesville, VA 22903 (323) 863-8403 pf@pearlxinfra.com

PK Security, Inc.

Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com

Plumb It Right!

Terry Gepford

2135 North Orange Olive Road Orange, CA 92865 (949) 275-2913 terrylgepford@gmail.com

PODS For Business

Chad Schutt 13284 Eagle Ridge Chino Hills, CA 91709 (310) 270-5127 cschutt@pods.com

PRC Restoration

Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com

Precision Concrete Cutting

Aaron Anderson

650 S Grand Ave #108 Santa Ana, CA 92705 (760)448-0979

aaron@pcctriphazardremoval.com — www.safesidewalks.com

Precision Environmental

Mark Taylor

4350 Transport Street, Suite 109 Ventura, CA 93003 (805) 641-9333 mtaylor@precisionenv.com

Prendiville Insurance Agency

Angela Weiss 24661 Del Prado, Suite 3 Dana Point, CA 92629-2805 (949) 487-9696

angela@prendivilleagency.com

Prestige Property Management

Brad Clark

1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518

brad@prestige-pm.com — www.prestige-pm.com

Full Service Real Estate.

ProActive Realty Investments

Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138

rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales.

Professional Towing LLC

Alberto Castellanos 593 North Batavia Street Orange, CA 92868-1218 (714) 616-0290

dispatch@albertostowing.com

ProPower Electric Co Inc.

Angel Rodriguez 11138 Del Amo Boulevard #382 Lakewood, CA 90715 (562) 569-9864

angel@propowerelectricco.com

Promaxima Strength & Conditioning

Lesley Ward 5310 Ashbrook Drive Houston, TX 77081 (979) 946-6889

lward@promaxima.com — www.promaxima.com

PWS Laundry / Alliance

John Endahl 12020 Garfield Ave South Gate, CA 90280 (323) 721-8832

jendahl@pswlaundry.com — www.pwslaundrywest.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400

drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 74 for the location of our ad.

RedRock Technologies

Jake Tirabassi

15215 Alton Parkway, #200 Irvine, CA 92618 (949)386-0798

jaket@itredrock.com

Reliant Parking Solutions, LLC

Kevin Wexler PO Box 13004 Carlsbad, CA 92013 (760) 494-0938

info@reliantparking.com

Rent Dynamics

Bryson Jensen 91 East 700 South Logan, UT 84321 (866) 513-7368

marketing@RentDynamics.com — https://rentdynamics.com

Rentler

Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009

www.rentler.com/partner/aaoc — membership@rentler.com

Supplier Contact Index — continued on page 70

Mitigate Risk with NAA Click & Comply

NAA’s newest performance management and compliance software allows property management companies to consolidate processes and systems into one place for ease of use, transparency and communication for your teams.

RISK MITIGATION

Benefits:

• Mitigate risk across your entire portfolio

• Extend the list of costly equipment

• Achieve consistency and compliance

• Save time and avoid costly violations

• Build accountability and trust through real time visibility

Supplier Contact Index —

continued from page 68

RentPath

Laura Lemansky

950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326

(949) 943-5177

llemansky@rentpath.com

Repipe Specialists, Inc

Daniel Johnston

245 East Olive Ave, 5th Floor Burbank, CA 91502

(703) 801-8269

daniel.johnston@repipespecialists.com

Restoration Management Company

Michelle Lopez

25172 Arctic Ocean Dr., Suite 100 Lake Forest, CA 92630

(949)274-6408

mlopez@rmc.com — www.rmc.com

REVS (Refuel Electric Vehicle Solutions)

David Aaronson

3753 Nottingham St Houston, TX 77005

(713) 927-1693

daaronson@refuelevs.com — www.refuelevs.com

See the Advertisers Index on Page 74 for the location of our ad.

Rey Insurance Services, Inc.

Mike Rey 27130 Paseo Espada B523

San Juan Capistrano, CA (949) 487-9661

mike@reyinsuranceservices.com — www.reyinsuranceservices.com

See the Advertisers Index on Page 74 for the location of our ad.

Reynolds Realty Advisors

Elizabeth Reynolds

3900 E Miraloma Ave, Suite H Anaheim CA, 92806

(866) 613-7772

Elizabeth@ReynoldsRealtyAdvisors.com

www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments

Ray Roberts

3532 Katella Ave, Suite 111 Los Alamitos, CA 90720

(562) 430-3588

See the Advertisers Index on Page 74 for the location of our ad. RokitNow

Bhavin Patel

26895 Aliso Creek Rd #B329

Aliso Viejo, CA 92656

(855) 765-4866

info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers. Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200

steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 74 for the location of our ad.

SafeRent Solutions

Paula Durner

3001 Hackberry Rd, Irving, TX 75063 (419) 367-7615

paula.durner@parkhillholdings.com

We are the leading screening and risk management provider for the multifamily industry.

Satellite Management Company

Paul Conzelman

1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com

Schiff & Shelton

Laurie Schiff

3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com

Schluter Systems

Mary Yocum

15 Nantucket Lane Aliso Viejo, CA 92656 (714)329-0355 myocum@schluter.com

Section 8 Management

Timothy McDaniel 2008 West Carson Street Torrance, CA 90501 (424) 318-2096 housing@section8management.com

S M Painting Corp.

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

SmartFaucets

Joanna Boey 7545 Irvine Center Drive Irvine, CA 92618 (626) 757-3663 info.smartfaucets@gmail.com

Snappt Inc.

Daniel Cooper 6100 Wilshire Boulevard Los Angeles, CA 90048 (714) 812-2340 dcooper@snappt.com — www.snappt.com

South Coast Real Estate & Property Management

1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962

paul@southcoastrealestatebroker.com

See the Advertisers Index on Page 74 for the location of our ad. Southern California Edison-Multi Family Program

Mary Finn Parker

1515 Walnut Grove Ave Rosemead, CA 91770 (714)307-5274 mary.finn@sce.com — www.sce.com

Specialty AC Heat

Wendell Grant 4650 Arrow Highway Ste C6 Montclair, CA 91763 (909) 982-7999

alexd.specialty@gmail.com

Spicer Mechanical

Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100

chadh@spicermechanical.com — www.spicermechanical.com

Strategic Sanitation Services

Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909

ericl@wasteoptimize.com

Streamline Repipe and Plumbing Inc.

Israel De La Torre 9555 Heiner Street Bellflower, CA 90706 (855) 737-4737

streamlinerepipex@gmail.com

Sullivan Property Management

Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217

info@sullivanpm.com — www.sullivanpm.com

40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 74 for the location of our ad.

Surface Experts of South Irvine

Heath White 25 Grandbriar Aliso Viejo, CA 92656 (949) 471-0408

hwhite@surfaceexperts.com

SVN / Vanguard — Cameron Irons

Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600

cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 74 for the location of our ad. TAG / AMS, Inc.

Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177

rickdenver@tagams.com

TASORO Products

Annie Bing 14107 Brighton Ave Gardena, CA 90249 (714)925-0598 ab@tasoroproducts.com

The Door & Window Company

Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085

elsa@thedoorandwindow.com

TheGuarantors

Alexandra Nazaire 1 World Trade Center New York, NY 10007 (212) 266-0020

associations@theguarantors.com — success@theguarantors.com

The Liberty Group

Carrie Floyd 11801 Pierce Street, Suite 200 Riverside, CA 92505 (951) 744-0057

carrief@thelibertygroup.com — www.thelibertygroup.com

The Management Works

Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com

We provide apartment property management in Southern California. The Mogharebi Group

Brett Bayless 28 Crestview Drive Rancho Santa Margarita, CA 92688 (949) 887-2465

Brett.bayless@mogharebi.com

Titanium Restoration Services Company

Victor Martinez

P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875

titaniumrestoration@gmail.com

TO’ and MO’ Towing

Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879

rchjr@pacbell.net

Towing company with 4 locations in Orange County.

Torrey Pines Bank

Patrick Davern

600 Anton Boulevard Costa Mesa, California 92626 (213)362-5288

pdavern@torreypinesbank.com

Total Rooter & Plumbing

1920 W. Commonwealth #2304 Fullerton, CA 92837 (714) 715-3315

totalbfrp@gmail.com

See the Advertisers Index on Page 74 for the location of our ad.

TouchPoint

Brian Maguire

13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221

brian@touchpoint365.com — www.touchpoint365.com

Trane/American Standard

Brett Massie

2315 185th Avenue East Lake Tapps, WA 98391 (206) 406-3307

Brett.Massie@TraneTechnologies.com

Urban Surfaces

Brandon Cutler 2380 Railroad Street, Building 101 Corona, CA 92878

(951) 223-4645

brandon.c@urbansurfaces.com — www.urbansurfaces.com

USGI — Upland Group

William Estela

2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263

westela@usg.org — www.usg.org

Valet Living

Briana Sellers

100 South Ashley Drive, Suite 700 Tampa, FL 33602

(813) 248-1327

briana.sellers@valetliving.com — www.valetliving.com

VERO

Richard Philpot

335 Madison Avenue, 4th Floor New York, NY 10017 (703) 850-8730 richard@sayvero.com

Vesync Chao Wang

1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com

WASH Multi Family Laundry Systems

Tracy McMahon

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Coin-operated laundry equipment. See the Advertisers Index on Page 74 for the location of our ad.

Water Heater Man, Inc.

Jim Green

570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098

tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Water Heater Warehouse

Chris Flores

1114 East Truslow Avenue Fullerton, CA 92831 (714) 244-8562

chris@whwllc.com — https://thewaterheaterwarehouse.com/

Water Heaters Only Inc.

Yana Carpenter

970 E. Main Street #200 Grass Valley, CA 95945 (800)833-4570

laoffice@waterheatersonly.com — www.waterheatersonly.com

Wesierski & Zurek LLP, Lawyers

Thomas B Cummings Esq.

1 Corporate Park Dr, Fl 2 Irvine, CA 92606 (949) 975-1000

tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint

Aaron Fernandez

1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592

aaron.fernandez@wcdp.com

WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427

sean@wicr.net

Yardi Systems Inc.

430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040

kelly.krier@yardi.com

Ygrene Energy Fund

Emily Ramey

2100 South McDowell Blvd. Petaluma, CA 94954 (415) 261-7578

emily.ramey@ygrene.com

Zebra Construction Inc.

Michelle Durey 145 S Fairfax Ave Los Angeles, CA 90036 (310) 890-3989 info@zebraconstruct.com

Zen Ecosystems

Jack McKee 2901 West Coast Highway Suite 353 Newport Beach, CA 92663 (310) 994-6949

jack.mckee@zenecosystems.com

Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213

darcy@zumper.com

ADVERTISERS’ INDEX

Category

See page 74 for alphabetical listings

SEISMIC ENGINEERING & CONSTRUCTION EXPERTS

Since 1984, our team has been making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication and construction on soft-story apartments, historical structures, non-ductile concrete buildings, steel frame and unreinforced masonry buildings throughout the state of California.

Our business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness.

We believe that superior customer service is the foundation of any business, and we customize every project to suit the individual needs of our clients.

Experts in All Building Types

Soft-story Multifamily

Tilt-up

Unreinforced Masonry

Non-ductile Concrete

Steel Moment Frame

Full-service Team

In-house Licensed Engineering, Steel Fabrication & Construction

Since 1984, our team has completed more than 3,000 projects

Industry leader Proven expertise

California’s Balcony & Deck Inspection Law Get Ready to Comply with SB 721

Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025, and every six years thereafter.

Wood-based external elevated structures, including decks, porches, stairways, walkways, and entry structures that are more than six-feet above ground level must be inspected by the state-mandated deadline.

Find out what is involved in the inspection and what else rental property owners must do to comply with the law.

Speaker:

Michelle Durey RMO, Zebra Construction, Inc.

Topics will include:

• Background of SB 721

• Causes of structural damage

• Regulatory oversight of the inspections and repairs

• Cost of compliance & the time involved

• Next steps for rental housing providers

Date:

Thursday, May 18, 2023

Time: 1:30 p.m.

Location: AAOC Office

525 Cabrillo Park Dr. #125

Santa Ana, CA 92701

Cost: $20 members

$45 non-members