4. DESIGN ROI TOOL 4.1 HYPOTHESIS 4.2 DESIGN ACTIVITIES AND FOCUS AREAS 4.3 BENEFITS ACHIEVED THROUGH DESIGN 4.4 MEASURING BENEFITS 4.5 DESIGN ROI FRAMEWORK 4.6 USE OF THE TOOL 4.7 LOGIC OF THE TOOL 4.8 USE IN BUSINESS 4.9 SUMMARY
5. FURTHER DEVELOPMENT 5.1 RESULTS OBTAINED 5.2 RESEARCH QUESTIONS 5.3 DATA VALIDATION 5.4 FUTURE OF THE DESIGN ROI TOOL 5.5 POSSIBLE PARTNERS BIBLIOGRAPHY LIST OF FIGURES AND TABLES APPENDICES
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