Sacramento Claims A ssociation N ews N et work
SINCE 1994 WITH SCA
Volume XX • Number IV
www.SacramentoClaims.org
White Waiver
First Party Bad Faith Remedy? Asp e c ts O f A
WhiteWaiver : Topics To Include
Thursday, April 10, 2014 White Waiver: A legal device used to prevent negotiations of a first party claim from being admitted at trial. Are you making the most of this important tool?
s 3 The Old Day White Waivers 3 Case-Basis of Offer? 3 What’s a 998 cerns 3 Carrier Con lity 3 Current Rea White Waiver 3 Purpose of a rt Application? 3 Federal Cou siderations 3 Strategic Con ment te Waiver Agree 3 Sample Whi
Robin Singer is a Senior Associate at the San Francisco office of Morris, Polich & Purdy, LLP. His practice focuses on Property Insurance Law. He is an expert in first party Property Coverages, as well as Litigation/Bad Faith. Robin has 20 years experience within the insurance industry as a claims property manager. His experience also includes providing quality training to insurance carrier property staff on the basics of property coverage analysis, litigation management, bad faith and more.
Thursday,
April 10, 2014 - see page 9
Fair Claims Settlement Practices Act Regulations ReCertification Highlights March SCA Blane Smith - Farmer Smith & Lane - see page 8
2
Sacramento Claims Association News Network • April 2014
Sacramento Claims Association Your 2014 SCA Executive Staff
President
Vice President
Bob Battezzato
Steve Moore
Cleanrite Buildrite bobb@crbr.com Educational Committee
Barrish Pelham & Associates smoore@barrish.com Education Committee
Secretary Treasurer
Jim McCurley
Cathrin Nevin
RGL Forensic Accountants jmccurley@us.rgl.com
Carl Warren & Company cnevin@carlwarren.com Giving/Charitable Committee
And Your 2014 SCA Board of Directors Jack Corry
Water, Smoke & Mold Removal
Bryan Harrison
Association News Network, Inc. Communications Committee
Art Coussoulis
AAA Retired Social Com/Production Coor.
John Morgan
Guide One Insurance Giving Committee
Tami Umland
Linda Hansen
Farmers Insurance Social Committee
Artland Construction Communications Committee
April Wilkinson
David Morse & Associates Communications Committee
Sacramento Claims Association News Network • April 2014
2014 is well on its way and so is the SCA…
3
April Message from 2013-’14 SCA President Bob Battezzato
2013-’14 SCA President Bob Battezzato
Your Sacramento Claims Association has started this year with great anticipation and success Thanks to your continued support and input. We have been focused on providing updated and relevant Education to our audience at each SCA Luncheon and from all the positive input we have received, I would say that this vision is coming true. It will continue to be the foundation and strong point to the SCA as we move into 2014. So far we have had several key industry partners come and speak to our members; - Ulises Castellon - Robin L. Singer - Blane Smith These are just some of the quality speakers that are in the Educational line-up for 2014. We Thank our Industry Partners for their support and welcome them to the SCA family as critical resources to the education of our members. I have always said….”keep an eye on YOUR SCA”….coming, here are a few highlights to be part of; - April 10th Luncheon / “White Waiver” / Robin L. Singer - May 8th Luncheon / Towing Rates, Liens, Storage & the “Move over Law” / Larry Muzamel / CA Tow Truck Association - June 6th / SCA Golf Tournament / Register now as it is filling up fast! - Additional topics for the second half of 2014: o Legal Update o Ethics o Behavioral Traits & Dealing with Difficult People o Subrogation, documentation o DOI/SIU Additionally we are working on some Social Events in the year for us all to get together and network, relax and get to know one another better. One such event will be the River Cats Night which was such a great platform for our members and an equally terrific night. continue page 15
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Sacramento Claims Association News Network • April 2014
www.SacramentoClaims.org APRIL 2014 • Volume XX • Number IV
2 3 5 6 7 8 9 11 13 14 15 16
Your 2014 SCA Executive Staff & Board of Directors April Message from 2013-’14 SCA President Bob Battazzato
Recent SCA Charitable Beneficiaries include: CSUSacramento insurance program
Breathe Deep! National Asbestos Awareness Week! SCA Golf Tournament Bases Loaded! 2014 CCNC Exhibitors On-Deck! Fair Claims Settlement Practices Act Recertification at March 13, 2014 SCA
hope & opportunity for at-risk women with children
“White Waiver - First Party Bad Faith Remedy?” at April 10, 2014 SCA Sacramento Claims Association News Network Service Directory Sponsors Association News Network Job Connection Towing Issues at May 8, 2014 SCA SCA 2014 Calendar of Upcoming Events Sacramento Blue Star Moms
2014 SCA Street Team! SCA 2014 Membership - Join or Renew NOW for 2014
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Sacramento Claims Association News Network • April 2014
Breathe Deep!
It’s National Asbestos Awareness Week! By Haven Fry, JM Environmental, Inc
April 2014
National Asbestos Awareness Week is an annual event to warn and educate people about the dangers of exposure to asbestos containing building materials, and the prevalence of asbestos related diseases, such as mesothelioma. As we all know, asbestos is still being mined, imported, and used despite being confirmed as a human carcinogen. 55 countries have banned asbestos, but the United States has not. Asbestos fibers can be nearly 700 times smaller than human hair. They are odorless, tasteless, indestructible fibers that can remain suspended in the air. Asbestos fibers can be inhaled easily and are difficult for the lungs to expel. Abatement is defined as the procedures to control fiber release from asbestos containing materials, typically during removal. Abatement includes removal, encapsulation, enclosure, demolition and renovation activities related to asbestos. The California Health and Safety Code 25915 requires all building owners in the State of California to provide written notification to employees, tenants and contractors of the presence and location of
Mold, Asbestos & Lead Consulting Clandestine Lab Investigations Chris Hintz, CAC REA, CIE
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asbestos containing construction materials within their buildings. Asbestos containing construction materials are defined as any materials with an asbestos content of greater than one tenth of one percent (>0.1%). Under the U.S. EPA National Emission Standard for Hazardous Air Pollutants (NESHAP) regulation, no visible emissions are allowed during building demolition or renovation activities, which involve regulated asbestos containing materials. For this reason all buildings must be surveyed for asbestos containing materials prior to demolition or renovation. The EPA, and or local Air Quality Management District must be notified prior to any building demolition even if no asbestos containing material is present. NESHAP requires removal of all asbestos containing materials which have or will become friable prior to any demolition or renovation activities. California and Nevada Laws require that specially licensed asbestos abatement contractors perform work with asbestos containing materials. Additionally, Federal OSHA, California OSHA and Nevada OSHA require employers to implement specific work practices which protect workers from airborne asbestos exposure. JM ENVIRONMENTAL, INC., is a registered contractor licensed by the state of California and the state of Nevada to perform Hazardous Materials Abatement and Demolition. Haven Fry is the Business Development Manager for JM ENVIRONMENTAL, INC. She may be reached at: cell 916-730-9853; office 916-726-0304 or fax 916-726-0340 hfry@jmenv.com - www.jmenv.com.
6
Sacramento Claims Association News Network • April 2014
“Around The World In 18 Holes” at June 6, SCA Golf Tournament Annual SCA Golf Tournament
"Around The World In 18 Holes!" Friday, June 6th 2014 Lincoln Hills Orchard Golf Course
Congratulations and thank you to our
2014 Eagle Sponsor
Contact Cata Doughri to sign-up, sponsor, or with any Golf Tournament questions cdoughri@barrish.com or 916-224-0647
Sacramento Claims Association News Network • April 2014
Bases Are Loaded - Exhibitors Now On Deck! 2014 CCNC Planning Under Way
"Hitting A Home Run
- Covering All The Bases" August 19-20, 2014
Hyatt Regency Downtown Sacramento www.ClaimsConference.org
We’re There When You Need Us!
7
Mark your calendar now for the 21st Annual Claims Conference of Northern California: “Hitting A Home Run - covering all the bases”. This Summer Classic will be held August 19-20, 2014. The two-day series will take place on a Tuesday and Wednesday this year, back at the Hyatt Regency Downtown Sacramento. “Hitting A Home Run - covering all the bases” is an apropos theme, both in honor of the Baseball “Summer Classic”, and in making the most of a mid-week conference experience, offering a chance to get out of the Sacramento Summer heat for a time. On deck presently is Exhibitor Registration. First pitch for returning exhibitors is planned for Wednesday, March 19th. CCNC will once again maintain a maximum roster of as many 63 players for the Tradeshow portion of the two-day series. Once returning players get a chance to weigh-in, newcomers will be invited to camp. A huge thanks to all our exhibitors. The overall CCNC experiencing is greatly enhanced because of you all. CCNC would like to also acknowledge and thank all our sponsors, who do so much to make this annual event possible. Prime opportunities are being made available for our sponsors this year. As with the exhibitor roster, returning sponsors will get first rights to renew their spots before opening up the field to all. Sponsors and Exhibitors from last year, please keep an eye on your email for advanced notice. CCNC has built a strong reputation as a contender on the professional field when it comes to industry continuing education, and never has that been more true than now. The Educational Committee scouts have developed a strong line-up of experienced presenters to bring claims professionals the latest in Property and Casualty/Liability Claims-related knowledge and information. CE credits will be made available for the various seminar sessions, as has become the norm. A new spark to the team this year comes in the form a special treat for first-night’s relaxation and entertainment, as well. Stay tuned for exciting details to follow on that. Strategy is always an important element to the game. Swing away! Steal a base to get into scoring position. But, why bunt when you can hit a home run, covering all the bases?! CCNC 2014 - Aug 19-20, 2014. Be there! More photos page 13
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8
Sacramento Claims Association News Network • April 2014
Fair Claims Settlement Practices Act Regulations By Lynna Harrison, Association News Network, Inc. Photos by Lynna Harrison The Sacramento Claims Association enjoyed a needed Re-Certification presentation at their March 13, 2014 Luncheon, held at the Lions Gate Hotel & Conference Center at McClellen Park. It was a very entertaining seminar given by Blane Smith, a partner at the law firm of Farmer, Smith and Lane, LLP. Mr. John Vaupel, of Chartis Insurance, Smith's incredible sense of with Cathrin Nevin humor made the day very & Danell Cassetta. SCA Board member Ar t productive Coussoulis with March guest speaker Blaine Smith. He passed out an eleven page Summary of Selected Regulations. Mr Smith said "if you've ever testified in a bad faith case you will understand why you need to be familiar with the RegulaSCA Board Member April tions. You all need to be Certified because Wilk inson and Secretar y Judges are very careful about Jury Instruc- Cathrin Nevin welcomed the March meeting crowd. SCA Board Member John Morgan, and Golf SCA VP Steve Moore handled tions and you need to know the laws. Chair Cata Doughri at the March meeting. raffle ticket sales. You must be careful that your documents are clear and in detail. INSURING They need to be able to reconstruct PEACE OF MIND the Claim. Be specific in claim From water extraction to notes. Take time to put in Mr., Mrs. complete reconstruction, Ms or Miss. Sometimes names like BELFOR has a solution Chris, Tim, Terry or Stacey could to help you recover and be any gender. get back to your life. 2. Communicate with the Insured and Claimant. BELFOR ... 3. Play Fair. Tell them the time There When You Need Us. Congratulations to March they have to answer. The statute is meeting 50/50 Raffle drawing such and such a date. FIRE • WATER • STORM DAMAGE • RECONSTRUCTION winner Bret King, of Safeco continued page 10
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White Waiver
Sacramento Claims Association News Network • April 2014
First Party Bad Faith Remedy?
Thursday, April 10, 2014
Asp e c ts O f A
r e v i a W e t i h W : Topics To Include
White Waiver: A legal device used to prevent negotiations of a first party claim from being admitted at trial. Are you making the most of this important tool?
s 3 The Old Day White Waivers 3 Case-Basis of Offer? 3 What’s a 998 cerns 3 Carrier Con lity 3 Current Rea White Waiver 3 Purpose of a rt Application? 3 Federal Cou siderations 3 Strategic Con ment te Waiver Agree hi W e pl m Sa 3
Robin Singer is a Senior Associate at the San Francisco office of Morris, Polich & Purdy, LLP. His practice focuses on Property Insurance Law. He is an expert in first party Property Coverages, as well as Litigation/Bad Faith. Robin has 20 years experience within the insurance industry as a claims property manager. His experience also includes providing quality training to insurance carrier property staff on the basics of property coverage analysis, litigation management, bad faith and more.
Thursday,
April 10, 2014 Robin L. Singer
Morris Polich & Purdy LLP
JOIN SCA For 2014!
11:30 a.m. check-in • Noon - 1p.m. Luncheon
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$32 Associate Members w/Reservations • $45 guests Free to carrier personnel (donations to the SCA Charitable Fund in lieu of fee welcomed) Secure your spot at: www.SacramentoClaims.org For payment by cash or check at the door, please make your reservation now with SCA Board Member
SacramentoClaims.org
April Wilkinson:
awilkinson@davidmorse.com or 916-410-0865
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Sacramento Claims Association News Network • April 2014
Recertification at March SCA
Continued from page 8 4. File an FDI report re: Bad Faith. You will never escape a file by changing Firms; you can be called to testify four years later. The 50/50 Raffle Prize, ($33.) was won by Brad King of Safeco Insurance Company. SCA Members David Brien, with EFI Global; Barbara Larson, of Haag Engineers; and Stephen Ricci, of Cunningham Lindsey, at the March meeting.
SCA Members Keith Smothers, of P,T & C; and Lisa Gerber, of California Casualty.
SCA Members Haven Fry, of JM Environmental, and Bill Weber, of Anderson Group, Int’l.
Members Dawn Dawson, of AAA, and DeeDee Hintze, of SCA Members Danell Cassetta, of Cleanrite Restoration Mgmt Co., along with Erin Doherty, Servpro Buildrite; and Jason Kettlehut, of PW Stephens of Auburn/Rocklin; and Brett Wyant, of The Trenchless Co. Environmental.
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Sacramento Claims Association News Network • April 2014
Sacramento Claims Association News Network Services Directory Thanks to all our paid directory listing sponsors
ACCIDENT RECONSTRUCTIONISTS
BOSTER, KOBAYASHI & ASSOCIATES - Michael Kreutzelman Serving the United States 24 hr. (925) 963-9653 • (925) 447-6495 and Overseas Fax (925) 447-6589
ALTERNATIVE DISPUTE RESOLUTION
RONALD A. ARENDT, Esq. - a professional law corporation 2300 Bell Executive Ln rarendt@arentadr.com • (916) 925-1151 Sacramento, CA 95825 www.arendtadr.com • Fax (916) 929-5137 ERNEST A. LONG ADR - Ernie Long 2630 J Street 916-442-6739 • Fax 916-4424107 elong@ernestalongadr.com Sacramento CA 95816
ATTORNEYS - DEFENSE
NAGELEY, MEREDITH & MILLER, INC. - Greg Meredith/Jim Keowen 8801 Folsom Boulevard Suite 172 (916) 386-8282 • Fax (916) 386-8952 Sacramento, CA 95826 GMeredith@NMLawFirm.com PORTER SCOTT - Lindsay A. Goulding 350 University Avenue, Suite 200 www.porterscott.com • 916.929.1481 ext. 470 Sacramento, CA 95825 lgoulding@porterscott.com • Fax: (916) 927-3706
CONTRACTORS-ASBESTOS/LEAD/MOLD REMEDIATION
A-1 REMEDIATION - David Brooks 4270 Pell Drive dave@a1remediation.com • (916) 568-7624 Sacramento, CA 95838 www.A1remediation.com • Fax (916) 568-7639 AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com JM ENVIRONMENTAL, INC. - John Moore & the JM Team PO Box 2189 www.jmenvironmental.net • (916) 726-0304 Granite Bay, CA 95746-2189 Fax (916) 726-0340 P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com THE RESTORATION CLEANUP COMPANY Water, Smoke & Mold Damage Specialists 800-500-4310 Sewage Decontamination www.thecleanupco.com RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists 1800 Enterprise Blvd. (800) 400-5058 West Sacramento, CA 95691 tumland@rmc.com SELECT ENVIRONMENTAL – Blake Roath Mold, Asbestos, Lead & General Demolition 5037 College Oak Drive, Suite C selectenviro@gmail.com (916) 256-3899 Sacramento, CA 95841 www.selectenvironmental.org Fax (916) 486-1357
CONTRACTORS - ELECTRICAL
TUCKNOTT ELECTRIC CO. - Robert A. Tucknott 6850 Regional St. Suite 110 tucknottel@aol.com • (925) 931-0800 Dublin, CA 94568 www.Tucknott.com • Fax (925) 931-0817
CONTRACTORS - GENERAL/RESTORATION
AAA FLOOD & FIRE - EMERGENCY SERVICES - Water, Fire, Smoke, Mold 186 Barnard Ave www.AAAFloodAndFire.com • SJ Office: (408)270-9111 San Jose, CA 95125 Dry1Out@gmail.com • SSF Office 1(888)Dry1Out(379-1688) BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com
CONTRACTORS - GENERAL/RESTORATION - CONTINUED
CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com DH CONSTRUCTION - Ken Daley/Amber Pastor 4324 Orange Grove Ave. www.DHfirerestoration.com • (916) 481-3297 ken@dhfirerestoration.com Sacramento, CA 95841 FITE & COMPANY CONSTRUCTION - Jeff Black 9857 Horn Rd jblack@fiteproperties.com • (916) 366-5695 Fax (916) 361-9043 Sacramento, CA 95827 LAWTON CONSTRUCTION - Brett Lawton P. O. Box 6026 www.LawtonConstruction.com • (916) 434-9280 Auburn, CA 95604 Fax (916) 434-2590 MARK SCOTT CONSTRUCTION, INC. - Andrew Wilson Residential & Commercial msconstruction.com • Pl. Hill: (925) 944-0502 24 Hour Em Service Fairfield: (707) 804-8880 • Stockton: (209) 982-0502 PROBILT CONSTRUCTION - Roger Kolb 3770 West Pacific Ave. rogerkolb57@gmail.com • (916) 455-1782 Sacramento, CA 95820 Fax (916) 455-1783 WINGARD CONSTRUCTION - Nichole Norton 24 Hr. Em (800) 232-7150 Lodi office: (209) 368-2464 One-Call Contractor for all your reconstruction needs email@wingardconstruction.com • Concord: (925) 689-9322 ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573
CONTRACTORS - LANDSCAPE
ARONSON LANDSCAPE - Levi Aronson Serving The Greater www.AronsonLandscape.com • (916) 243-9350 Sacramento Area levi@aronsonlandscape.com
CONTRACTORS - MICROBIAL REMEDIATION
AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com P.W. STEPHENS ENVIRONMENTAL, INC. - Jason Kettlehut 3278 Swetzer Road www.pwstephensinc.com • (916) 790-4119 Loomis, CA 95650 jasonk@pwsei.com RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists 1800 Enterprise Blvd. (800) 400-5058 West Sacramento, CA 95691 tumland@rmc.com ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573
CRIME SCENE/FATALITY CLEAN-UP CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours Sacramento, Yuba City, Chico & Redding
(800) 870-0030 www.CRBR.com
continued next page
12
Sacramento Claims Association News Network • April 2014
Sacramento Claims Association News Network Services Directory continued from previous page
Thanks to all our paid directory listing sponsors
ENGINEERS - FORENSIC
BARRISH PELHAM & ASSOCIATES, INC. - Lisa Esquivel 3001 E Street lesquivel@barrish.com • (916) 418-9100 Sacramento, CA 95816 www.Barrish.com • Fax (916) 400-4874 COMPLERE ENGINEERING GROUP, INC. - Gene Wilkins, P.E. Fire C&O, Property Liability, Thermography, Structural 4230 Kiernan Av., Suite 210 wilkins@complere.com • (209) 545-8165 www.complere.com • Fax (209) 545-8170 Modesto, CA 95356 HAAG ENGINEERING COMPANY - Barbara Larson Leaders in blarson@haagglobal.com • (949) 861-8847 Forensic Engineering www.haagengineering.com • Fax (949) 861-8683 OCONNOR ENGINEERING - Michael O’Connor/Chuck Thomas 1172 National Dr. Ste 100 (916) 640-0640 Sacramento, CA 95834 www.OConnor-Engineering.com
ENVIRONMENTAL - TESTING & CONSULTING
SIERRA ENVIRONMENTAL - Chris Hintz (209) 366-3684 P. O. Box 1563 www.SierraEnviro.com • (714) 519-1366 Woodbridge, CA 95258 Fax (866-612-8294
FIRE INVESTIGATORS
FIRE CAUSE ANALYSIS - Ulises Castellon, CPCU Throughout California, Arizona (800) 726-5939 • Fax: (510) 649-3099 Nevada, Oregon, N. Dakota & Minnesota inquiry@fcafire.com
FLOOR COVERING
MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894
LEAK DETECTION/PLUMBING
AMERICAN LEAK DETECTION - Monte Routon P.O. Box 525 www.AmericanLeakDetect.com • (916) 331-6443 americanleakdetectionsacramento@ymail.com Fair Oaks, CA 95628 BULL’S EYE LEAK DETECTION - Daniel Spatz P. O. Box 73114 (916) 760-8944 Davis, CA 95614 bullseyedetection@gmail.com • Fax (916) 760-8970 MASTERS WHOLESALE - Mike LaVerdure 2504 Mercantile Dr. mlaverdure@masterswholesale.com • (916) 997-0423 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3891
OVERSPRAY REMOVAL
NATIONWIDE OVERSPRAY REMOVAL - Eric Gerencser Benicia, California www.overspray.net • (925) 408-5909 Safe Overspray Removal eric@overspray.net • (800) 345-1269
PROPERTY RESTORATION-CLOTHING SPECIALISTS
BLUE SKY CLEANERS - Robert Strong Garment Restoration - Nobody CARES about you more (925) 455-6000 Bob@blueskycleanersca.com Fax (925) 445-6002 FRSTeam - Jim and Courtney Nicholas 910 Striker Ave. Ste E Travis George tgeorge@frsteam.com • 916-920-8239 Sacramento, CA 95364 Ian Manes imanes@frsteam.com • 916-920-8239 REVIVAL GARMENT RESTORATION, INC. - John Vigallon A Higher Class of Service (888) 602-9111 Throughout N. California john.vigallon@hotmail.com • Fax (209) 451-4778
PROPERTY RESTORATION/CONTENTS
AMERICAN TECHNOLOGIES, INC. - Barry Metcalf/George Platt 8440 Elder Creek Road bmetcalf@amer-tech.com • (916) 388-2440 Sacramento, CA 95828 Fax (916) 388-2445 BELFOR USA - Grant Cody 3132 Dwight Rd Ste 300 (916) 399-1865 • Fax (916) 399-9388 Elk Grove, CA 95758 grant.cody@us.belfor.com
Deadline for all submissions for the next issue is April 18, 2014
PROPERTY RESTORATION/CONTENTS- CONTINUED CLEANRITE BUILDRITE Wind, Water, Fire, Mold - 24 Hours (800) 870-0030 Sacramento, Yuba City, Chico & Redding www.CRBR.com THE RESTORATION CLEANUP COMPANY Contents Restoration Specialists 800-500-4310 www.thecleanupco.com Asbestos Decontamination, NS Inventory RESTORATION MANAGEMENT COMPANY Water, Smoke & Environmental Specialists 1800 Enterprise Blvd. (800) 400-5058 tumland@rmc.com West Sacramento, CA 95691 SERVICEMASTER OF NAPA VALLEJO & BENICIA - Eric Larson/Lynn Fuller P. O. Box 6867 smnvb@interx.net • (800) 648-1608 Napa, CA 94581 Fax (707) 257-1608 SERVICEMASTER RESTORATION SERVICES - Ryon Hayward Serving Contra Costa ryon@sharjo.com • (800) 480-TIDY & Marin Counties www.svmcleaning-restoration.com SERVPRO OF AUBURN/ROCKLIN - Ruth Griffith 2288- A Sierra Meadows Dr. (916) 632-2250 Rocklin, CA 95677 office@servproauburnrocklin.com SERVPRO OF CITRUS HTS/ROSEVILLE/CARMICHAEL - Jennifer Carpenter 701 Del Paso Rd (916) 966-2601 jcarpenter@servproofcitrusheights.com Sacramento, CA 95834 SERVPRO OF DAVIS/WOODLAND - Mike & Melinda Haworth (530) 756-1414 P. O. Box 2263 Davis, CA 95617 servpro9644@surewest.net SERVPRO OF ELK GROVE/LAGUNA - Bill Lucas (916) 525-1241 P. O. Box 2169 Elk Grove, CA 95759 lucaswm@me.com SERVPRO OF FAIR OAKS/ FOLSOM - Dan Langford P. O. Box 6 (916) 987-0400 Orangevale, CA 95662 servpro9023@yahoo.com SERVPRO OF FAIRFIELD - Kelly McLean (707) 207-0122 5130 Fulton Dr., Suite I Fairfield, CA 94534 sp9726@servprooffairfield.com • fax (707) 207-0120 SERVPRO OF RANCHO CORDOVA - Rose Miller (916) 638-1720 11361 Sunrise Gold Cir., Suite C Rancho Cordova, CA 95742 servpro9366@sbcglobal.net ZEBRA RESTORATION - Michael “ Z” Zboralske/Debbie Kutch 11365 Sunrise Park Dr. Ste 200 z@zebrarestoration.com • (916) 635-8571 Rancho Cordova, CA 95742 Debbie@zebrarestoration.com • Fax (916) 635-8573 ROOF INSPECTION SERVICES
SELECT ROOF INSPECTIONS, LLC - Linda Shaw 5098 Foothills Blvd. Ste 3465 selectinspect@gmail.com • (916) 773-1650 Roseville, CA 95747 www.SelectRoofInspections.com • Fax (916) 773-1658
STORAGE
UNITS MOVING & PORTABLE STORAGE OF SACRAMENTO - Sam McKillip Trusted Portable Storage Sam@UNITSsacramento.com • (916) 929-4435 from Local Owners that care www. UnitsSacramento.com
WINDOW COVERING
MASTERS WHOLESALE - Jeff Lovelace 2504 Mercantile Dr. jlovelace@masterswholesale.com • (916) 997-6728 Rancho Cordova, CA 95742 www.MastersWholesale.com • Fax (916) 669-3894
Thank You to ALL our Subscribing Advertising Sponsors!
Sacramento Claims Association News Network • April 2014
AssociationNewsNetwork.com
POSITIONS AVAILABLE CLAIMS INDUSTRY PLACEMENTS Gary E. Mingus, GEM Search Group provides both Temporary, Temp to Hire and Direct Hire placements in the Insurance Industry also, placing Vendors related to the Insurance Industry. Call Gary Mingus 866-935-4426 or email to Gary@GEMSearchgroup. com. Serving the Insurance Industry since 1995.
TEMPORARY HOUSING/INSURANCE CLAIMS Assured Relocation is the leading national temporary housing provider for insurance companies. The position is fast paced. We need people with empathy, a sense of urgency, and claims experience using software (Salesforce preferably). Salary/ benefits/exciting work environment in Menlo Park. Email resume/cover letter to Jobs@assuredrelocation.com.
Submit Your Job Connection ad to:
Choose from Four (4) Monthly Print Editions + Online Edition: www.AssociationNewsNetwork.com/job.html Up to 50 words just $45 (just 50¢/word thereafter) Run Your Ad Network-Wide for a net rate of just $168/mo.
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Towing Rates, Liens, Storage, and the “Move Over” Law at May 10 SCA
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Join the SCA Thursday, May 8, 2014, as we welcome Larry Muzamel, Executive Director of the California Tow Truck Association, who will speak to a variety of issues related to towing, and claims. Learn about the potential conflicts on a “police” tow as compared to an “insurance” tow. Additionally, he will offer-up information on the storage and impound area. “I’ve been working with the DMV on the lien sale process in CA,” he informs us. “Seems we are becoming the “title washing” state, so we’ve approached them about assisting in cleaning up this issue.” To the extent there is interest, he may also share details of the technicalities of towing, specifically on correct ways to avoid additional damage to the vehicle, etc. Billing is always an issue, too, so Mr. Muzamel may provide a comparison on the CHP billing guidelines, as well.
Plan Now To Attend The May 8, 2014 SCA Luncheon Meeting
Next Deadline for submissions is April 18, 2014 call 209-229-8240 or fax FAX# 209-229-8328 info@AssociationNewsNetwork.com
The Sacramento Claims Association News Network© is a production of Association News Network, Inc. Published monthly as a free service to the SCA with a commitment and dedication to the promotion and betterment of this professional organization. The views and comments expressed within the articles herein do not necessarily reflect the views of A.N.N., Inc. or SCA. We assume no responsibility for any opinions and/or statements offered by contributing authors to the publication. Acceptance of advertising material does not constitute endorsement of the products or services offered. We reserve the right to reject any advertising copy or placement. We encourage industry support of this professional organization - its monthly newsletter publication and web site. Go to: www.SacramentoClaims.org Please submit articles for consideration by email, to: Bryan Harrison, Publisher Bryan@AssociationNewsNetwork.com • 209.229.8240
For Advertising opportunities and information, contact: Lynna Harrison, New Accounts Manager Lynna@AssociationNewsNetwork.com • 925.785.7021
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Sacramento Claims Association News Network • April 2014
Sacramento Claims Association News Network • April 2014
2014 SCA Street Team! Direct communication still reins as the most effective way to reach out to the overall community. SCA is proud to announce its new “Street Team” volunteers. Get to know one today!
Tami Umland, Chair - Artland Construction Scott Andrews - PW Stephens Environmental, Inc. Danell Cassetta - Cleanrite Buildrite Donovan Flores - Servpro of Citrus Heights/Roseville & Carmichael Haven Fry - JM Environmental Jason Kettlehut - PW Stephens Environmental, Inc. Jim Krueger - ServiceMaster Advantage Barbara Larson - Haag Engineering Jackie McLain - Servpro of Citrus Heights/Roseville & Carmichael
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Communications Building Community Bridges
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President’s Message
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continued from page 3
One final area I would like to highlight is our “SCA Street Team” which was organized this year to help us bring a close ear to the street as to how we can best serve the members in 2014. Also they help us promote the great work that the SCA is doing in supplying the Educational programs. This is a Team made up of Marketing Vendors that have contacts and influence in the industry. We appreciate their energy and passion in helping us get the word out that the Sacramento Claims Association is doing great things and that ALL should come be a part of this Association. If you would like to know more about this Street Team please contact: Tami Umland / 916-834-3047 In closing, I again encourage you all to come and be part of the SCA….we welcome your input and support. My door is always open,
Bob Battezzato
Bob Battezzato 2013 President Sacramento Claims Association Cleanrite-Buildrite bobb@crbr.com (530) 570-9070
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