Exploring Services of Youth Volunteers Providing Indirect Services in the Greater Toronto Area

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CHAPTER 4: RESULTS Role Ambiguity (continued) Another unique sub theme involved participants discovering who their clients were during the interviews. Understanding the Clients [I] Before getting into the next questions about your volunteer role, if you could think of or describe your clients, if you could pick out groups of people who would be clients of the work that you’re doing who would they be?” [Bonnie] “Oh clients?”...“If I said something like the general public, would that not be a good answer?”


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