LOGISTICS &TECHNOLOGY SOLUTIONS THAT HELP GROW YOUR BUSINESS
1-800-890-6582 customerservice@allcanadian.com
ALL CANADIAN Steve Zinck, President, founded All Canadian Courier in 1989. All Canadian is a transportation solutions provider with a clear and concise objective – to help you run your business effectively and efficiently. Whether it’s our customized fleet outsourcing solutions or our timely, dependable and competitive courier services we’ll take care of your transportation requirements while you’re taking care of your business. Unparalleled customer ser vice and our technologically advanced shipping, tracking and reporting systems provide the peace-of-mind you need when moving your shipments around town or across the countr y.
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YES, WE CAN • Deliver a human kidney from Montreal to Halifax for a transplant. • Ship TD’s Green Chair to a TV studio in Newfoundland for a 6:00 am interview with Wayne Gretzky. • Deliver blood from Canadian Blood Services for a trauma patient that has just arrived by ambulance on Sunday at 3:00 AM. • Transport live lab animals from Boston to a Saskatoon hospital. • Charter an aircraft from Oslo, Norway to St John’s, NFLD to deliver critical parts for an oil rig shutdown. • Provide a 2 man team in a 5 Ton truck for an EXPEDITE shipment from Toronto, ON to Edmonton, AB. • Supply replacement drivers within the hour for a client whose drivers have not reported for work. • Yes, we can answer your calls with a LIVE All Canadian agent 24-7-365. However complex your transportation request is, you’ll find that at All Canadian we are always saying ‘YES WE CAN’!
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CALL CENTER All Canadian decided that due to the urgency and complexity of today’s business world we needed expertly trained and experienced individuals in place to manage the needs of our customers the All Canadian way. • Speak with a live agent 24/7 • All Customer Service Representatives are fully trained staff of All Canadian • Bilingual Customer Service Representatives • Call us toll free at 1-800-890-6582
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SAME DAY
SERVICES When
you
impor tant
need packages
those and
documents delivered the
VIP For Very Important Packages our service is unrivalled. VIP is our fastest service providing immediate pickup and delivery.
Same Day we’re just a click away. Whether it’s through
STAT
our secure internet por tal
With our STAT option you get fast, reliable and dependable
or by phone reach out to
courier service for all your important deliveries.
All Canadian for those time sensitive deliver y needs.
Regular Here’s the ideal solution when you need your shipment
Technology Features:
delivered locally by the end of the day.
• Web Order Entry • Real Time P.O.D.
Next Flight Out
• Mobile Signature Capture
When your shipment has to be in another city on the same
• No More Waybills!
day this premium air service gets the job done. Depending on your budget your shipment can go door-to-door or be held in a secure location at the airport for pick-up by an authorized agent.
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OVERNIGHT
SERVICES All Canadian provides a range
Next Day 9:00 AM
of Next Day delivery services.
Choose Next Day 9:00 AM service for those early-morning
Whether your shipment
next business day deliveries. It’s a service that’s guaranteed to
needs to be delivered by the
most Canadian destinations by 9:00 AM the next business day.
next morning or by the end of the next business day we
Next Day 10:30 AM
offer a variety of options to
If mid-morning next business day delivery makes sense for
meet your requirements.
your business needs, choose Next Day 10:30 AM service. It’s guaranteed to most Canadian destinations by 10:30 AM the
Technology Features:
next business day.
• Web Order Entry • Real Time P.O.D.
Next Day 5:00 PM
• International Shipping
If getting your shipment there by end of day on the next
• No More Waybills!
business day is soon enough, choose Next Day 5:00 PM service. It’s guaranteed to most Canadian destinations by the end of the next business day.
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Simply visit us at www.allcanadian.com to establish your Smart Login account.
ONLINE
SOLUTIONS Smart Login
• Place a Same Day or Overnight order
Just a 20-second download
• View your invoices
and our All Canadian Courier
• Update your address book
logo is placed on your
• Import existing contacts
Desktop, Internet Explorer
• Search for previous shipment records
toolbar and Quick Launch
• Track the status of your shipment in real-time
taskbar. With this, you’ll have
• Obtain real-time POD with signature
instant access to our Web
• Administrator is able to add users to the system
Order Entry System and you’ll already be logged into your
Live Chat
online account and ready
Do you have a question that you need answered in a hurry? Our
to place an order! No more
Live Chat feature will provide you with the answers at your fingertips.
user names and passwords
By logging into the Live Chat you will be instantly connected with
to remember, you’re always
one of our knowledgeable Customer Service Representatives.
logged into your account. Mobile Signature Capture Web Order Entry
Our drivers are equipped with Mobile Signature Capture
With our Web Order Entry
devices thus allowing you to view the recipient’s signature and
system you have the ability to:
proof of delivery in real-time.
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CUSTOMIZED
INVOICING Invoicing is simple and customized to your requirements. • Flexible invoicing options allowing for daily, semi-monthly and monthly billing
• Electronic invoicing directly to your e-mail will help you stay organized and with less paper we’re helping the environment • You choose the layout of your invoice whether by date, reference field, department or other available options • Summary page will group charges by your criteria • Invoices are complete with contact info for your local Sales Representative, Branch Manager, our Vice President and President in case you have any questions!
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WHY OUTSOURCE Because transportation is what
vehicles to temporarily increase the size of your fleet to help
we do you can focus on what
you handle business fluctuations smoothly.
you do. You can leave the driving to us!
All Canadian becomes an extension of your business and helps you accommodate business cycle fluctuations seamlessly. We
Whether you need a single
take full responsibility for your fleet providing replacement
dedicated driver or a fleet
drivers and vehicles in the event of breakdowns, vacations
of vehicles All Canadian can
etc. We will help to reduce your administration with our
provide a customized, efficient
simplified billing which will allow for easier budgeting and
and cost effective solution to
company forecasting.
your fleet requirements. When you analyze vehicle acquisition costs, fuel costs, related Our drivers will be trained,
salaries and benefits, vehicle maintenance and insurance our
uniformed and equipped to
fleet solutions make a lot of sense.
satisfy your exact requirements. Your customers won’t notice
Turn the management of your fleet over to All Canadian
the change. When your business
so that you can focus all of your time and energy on your
experiences peak volumes we
core business.
can provide extra drivers and MOVING THE PACKAGES THAT MOVE COMMERCE THE ALL CANADIAN WAY
OUTSOURCING
SOLUTIONS We can provide you with the vehicle type and size that will fit your every need : • Cars • Vans • Cube vans • Straight trucks • Tractor Trailers Our services include : • Air Charter • Expedited Services • Local Cartage • Extended Ground • Distribution • Warehousing • Same Day Services • Overnight Services
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FLEET MANAGEMENT
THE RIGHT WAY We will provide you with customized, efficient and costeffective solutions for all of your fleet requirements. By utilizing key application features such as reporting, alerts, and GPS tracking we are able to pro-actively manage and react to exceptions and report on recurring events. Following Your Fleet With Pinpoint Accuracy Some of the many features of Fleet Tracking include Driver Trip Replay, Activity Snapshot Summaries and Driver Reporting. Comprehensive Real-Time GPS Reporting Reports available include Position Reports, Event Reports, Rule Violation Reports and Points of Interest Reports.
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CROSS BORDER
SERVICES
All Canadian is an international carrier with dedicated staff and well trained professional drivers ensuring time critical cross-border transportation services including hand carry, aircraft charter and expedited solutions utilizing a wide range of vehicle types. We transmit both ACE and ACI electronic manifests to customs and have processes in place that automatically notify our drivers as soon as a shipment is ready to cross the border either into the US or into Canada, 24 hours a day, seven days a week. All Canadian is your transportation solution. We can move your shipments securely, efficiently and cost-effectively and expedite your time-critical shipping needs. Allow us to handle the responsibility of moving your cross border shipments.
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WAREHOUSING Whether you require short-term storage or long-term warehousing, we provide clean and secure facilities at competitive rates. Our brightly lit buildings are completely secure with 24-hour camera surveillance. We offer anything from large warehousing floor space, Critical Parts Storage (Strategic Stocking Locations) which are accessible 24/7, Reverse Logistics, rack space and crossdocking services.
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TAKING THE LEAD
THROUGH
TECHNOLOGY We
recognized
years
ago
As soon as your shipment is entered into our system it is
that in order to provide an
routed to a dedicated individual who will continuously monitor
entirely new level of delivery
the shipment from the initial order placement through to
and logistics service we would
delivery. Technology plays a vital role in every aspect of
need to invest continuously
your shipment including pick up, drop off and final billing.
in leading edge technologies. Today our customers, drivers
• Secure Web Order Entry (Smart Login)
and staff all have access to
• Real-time delivery status and signature capture
state-of-the-art productivity
• GPS tracking system provides real-time tracking of your
tools enabling us to provide
dedicated fleet
technology driven solutions
• Automated reporting
that ultimately help deliver
• Industry standard interfaces such as XML, SOAP services and
added
performance, better
EDI are fully supported
ROI and total logistics support. Our flexible back-end systems allow for easy flow of inbound/ outbound shipment data between networks.
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GREEN INITIATIVES All Canadian is committed to
• We strive to encourage all customers to suppor t the
respecting and protecting the
environment by accepting electronic invoicing thus
environment.
eliminating the use of paper products. • EFT and EDI capabilities.
All Canadian is a member of the SmartWay Transport Partnership,
an
collaboration
between
innovative the
U.S. Environmental Protection
• We utilize bikers wherever possible and as necessary to reduce emissions to assist in a greener environment. • Demonstrate sustainable development by integrating environmental considerations into each step of our operations. • We encourage team members to use their knowledge
Agency (EPA) and industry
and training to make environmentally sound decisions and
which provides a framework
promote awareness of environmental policies.
to assess the environmental and energy efficiency of goods
All Canadian is currently looking at solutions such as lower
movement supply chains.
emission vehicles, fuel efficient tires, additional utilization of existing vehicles instead of putting more vehicles on the
As part of our ongoing efforts
road, proper driving habits for our fleet, newer and more fuel
to attain this objective All
efficient vehicles. Additionally, All Canadian is very committed to
Canadian
introducing automation wherever possible which will serve to
focuses
following initiatives:
on
the
promote a greener environment as well as reducing overall costs. MOVING THE PACKAGES THAT MOVE COMMERCE THE ALL CANADIAN WAY
OUR OFFICES NATIONWIDE
TO SERVE YOU BETTER EXISTING BRANCHES SATELLITE SITES PLANNED EXPANSION SERVICE PARTNERS
YUKON Whitehorse
NORTHWEST TERRITORIES Yellowknife
Iqaluit
NUNAVUT
BRITISH COLUMBIA
NEWFOUNDLAND AND LABRADOR
SASKALBERTA ATCHE- MANITOBA WAN Vancouver
St John’s
QUEBEC
Edmonton
Calgary
Regina
Winnipeg
ONTARIO
Quebec Montreal Ottawa
Mississauga London
Toronto
Charlottetown Fredericton Halifax
NEW BRUNSWICK
PRINCE EDWARD ISLAND NOVA SCOTIA
CALL, EMAIL
OR LOG ON TODAY We trust that we’ve made a compelling case for All Canadian. When you combine our wide range of efficient Fleet Management services and Courier Delivery options with vertical market expertise and highly automated systems it’s easy to see why All Canadian makes the perfect business partner. Email us at customerser vice@allcanadian.com or call 1-800-890-6582. You can also visit us online at www.allcanadian.com.
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e w N’T O D say ALL CANADIAN COURIER
MOVING THE PACKAGES THAT MOVE COMMERCE THE ALL CANADIAN WAY