Patient Charter We Will Help By... Treating you, your family and those important to you with respect and compassion throughout illness and beyond your death. Providing a choice of home made freshly prepared nutritious meals catering for your dietary requirements. Encouraging trusting relationships to ease fears and anxieties.
Providing skilled and knowledgeable staff to work with and care for you.
Allowing you control and choice over your care to meet your individual needs and desires. Offering a full range of treatment options including complementary therapies to support you.
Having clear and honest conversations in your own time to plan ahead and discuss your wishes.
Recognising your physical, emotional, spiritual, social and cultural needs which will be met with compassion and dignity. Respecting your right to be treated fairly. Providing a safe place where you will receive a high standard of care.
Information we record is done so confidentially and in line with current General Data Protection Regulation (GDPR). To view the current Eden Valley Hospice Privacy Policy please visit www.edenvalleyhospice.org/privacy-policy
Contact: Head of Care 01228 817 611 Date - September 2018 - Review Date - April 2020
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