responsibletravel.com Responsibility Report 2010

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OurRes pons i bi l i t yRepor t :

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aboutus Founde di n2 001wi t hba c ki ngf r om Da me e s pons i bl e t r a ve l . c om wa s Ani t aRoddi c k,r t hef i r s t , a ndi snow t hewor l d’ sl a r ge s tonl i ne t r a ve la ge ntf orr e s pons i bl ehol i da ys , s e l l i ng a ppr oxi ma t e l y£ t hofhol i da ysi n 9. 284m wor 2 0 0 9 * . Ba s e di nBr i ght on, Engl a ndourt e a m of a f fma r ke tove r3 i c he r , de e pe ra nd 22st , 800r mor el oc a l l ydi s t i nc t i vet r a ve le xpe r i e nc e s t ha ta r ebe t t e rf orde s t i na t i onsa ndl oc a l c ommuni t i e s . Weof f e rhol i da ysi n1 73 c ount r i e sa r oundt hewor l df r om 9 78 di f f e r e nthol i da ypr ovi de r s–t ypi c a l l y s ma l l e r , s pe c i a l i s tbus i ne s s e swi t ha c ommi t me ntt oa ut he nt i ca ndr e s pons i bl e t our i s m. I na na ve r a gemont hwe ’ l lr e c e i ve ove r3 s i t or st ot hes i t ef r om a c r os s 00, 000vi t hegl obe . Oura i mi st obr i nge nj oya bl e , a ut he nt i ca nd di s t i nc t i vehol i da ye xpe r i e nc e st ot r a ve l l e r s whi l s ta tt hes a met i mer oc a l es pec t i ngl pe opl ea nde nvi r onme nt s . Eve r yne w hol i da y t ha tj oi nsours i t ei ss c r e e ne da ga i ns tour c r i t e r i af orr e s pons i bl et our i s m. Wea r et he ot he n onl ybus i nes si nt hewor l dt publ i s hpol i c i e sf orr e s pons i bl et our i s ma ta c ompa nya ndt r i pl e ve lont hes i t e . Wea l s o publ i s h‘ r e vi e wsf r om war t sandal l ’ t r a ve l l e r sde t a i l i ngt her e s pons i bl et our i s m a s pe c t soft he i rhol i da y. Thi sva l ua bl e f e e dba c ki ss ha r e dwi t ht hehol i da ypr ovi de r s t oe nc our a gepos i t i vec ha nge . Wenow ha ve ove r4 e vi e wsont hes i t e . , 900r

oanes aJ s yLi B . r e i P on ght i Br r e s pons i bl e t r a ve l . c om i sabus i ne s swi t h a mbi t i onst oc ort hel onghanget our i s mf t e r m be ne f i tofl oc a lpe opl e , t our i s t s , t he e nvi r onme nta ndt het our i s mi ndus t r y. Pa r t ofourc ommi t me nti st os c r e e na ndma r ke t r e s pons i bl ehol i da ys .Theot he rpa r tofour c ommi t me nti st oc orc ha ngei n ampai gnf t het our i s mi ndus t r ya ndweus eourvoi c et o dr a wa t t e nt i ont oi s s ue st ha ta r ei mpor t a ntt o us . Wef ounde dTheRe s pons i bl e n2 0 0 4a nda r epr oudt o Tour i s m Awar dsi s a yt he ya r et hemos tpr e s t i gi ousoft he i rki nd i nt hei ndus t r y. * Fi nanc i alye arJ anuar y2009–De c e mbe r2009

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r e s pons i bl e t r a ve l ne ws . c om wa sl i s t e dby Googl eNe ws , i nr e c ogni t i onoft heuni que a ndr e l e va ntc ont e ntt ha ti sf r e que nt l ya dde d. Thes i t ega t he r sne wsa ndi nf or ma t i onon a s pe c t sofr e s pons i bl et r a ve l , s us t a i na bl e t our i s m, e c ot our i s ma nde t hi c a lt r a ve l .

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t of i ndf unde r swi l l i ngt os uppor ta ndde ve l op t hi spr oj e c t . Thi sha sbr oughtust oamor e r a di c a ls ol ut i on–wewi l ls uppor ts ma l l e r t our i s m or ga ni s a t i onsbypr ovi di ngf r e es pa c e onr e s pons i bl e t r a ve l . c om f ors ma l lt our i s m s e r vi c epr ovi de r s , pr ovi de dt he yma na gea nd upl oa dt he i rownc ont e nt . *Thi swa ywec a n s uppor tagr e a tma nypr oj e c t sr a t he rt ha n s e c ur i ngf undi ngf orj us taf e w. * NBFur t he ri nf or mat i ont oc ome , butt hi s wi l lnotbeope nt ot ourope r at or s .

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we ’ ves e e ni nc r e a s i ngl yhi ghs t a nda r dsf r om ourme mbe r si nt e r msofr e s pons i bl et our i s m pol i c i e sa nd‘ ma ki ngadi f f e r e nc es e c t i ons ’ . Wea l wa yswor kwi t hourme mbe r st ohe l p t he mi mpr ovet he i rr e s pons i bl et our i s m pol i c i e s . Aswedon’ ta ppr oa c hope r a t or st o j oi nt hes i t e , t hos et ha ta ppl yt oj oi nusa r e a l wa yske e nt oi mpr ovea nda ppr e c i a t eour i nput . Be c a us eoft hi ss pe c i a lr e l a t i ons hi pwe ha vewi t hourne w me mbe r s , weha veonl y f l a t l yr e f us e d4ope r a t or s , ofc our s e , t he r ea r e ma nyot he r st ha tha ve n’ tj oi ne dt hes i t ea nd t he r e f or edi dnotc ont i nuewi t ht he a ppl i c a t i onpr oc e s s .

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Toof f e re nj oya bl ea ut he nt i chol i da yst ha ta r el oc a l l ydi s t i nc t i vea ndt os pr e a dt he wor da boutabe t t e rwa yoft r a ve l l i ng.

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t r a ve lbus i ne s st opubl i s h‘ wa r t sa nda l l ’ une di t e dr e vi e wsf r om t r a ve l l e r sde t a i l i ngt he r e s pons i bl et our i s me l e me nt soft he i r hol i da ys . Wenow ha veove r4 9 0 0r e vi e wson t hes i t ea ndha ver e c e i ve d9 4 1i nt hel a s tye a r .

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“ Vo l unt e e r i ngl o c a l l ya tt h eo r p h a na g ewa sj us ta nunf o r g e t t a b l ee x p e r i e nc e , t h e r ea r enowo r d st o d e s c r i b ei t , y o uh a v et ol i v ei t ! !Th ek i d sa r ea ma z i nga ndIwi l lmi s st h e ms omuc h ! ! !I twa so nl yawe e k h o we v e ri twa sl o nge no ug ht oc r e a t eab o ndf o ra l lmyl i f e . Iwi l ls ur e l yc o meb a c kwi t hs a mene wi d e a s f o rt h eo r p h a na g e . ” -Cr i s t i naPi c c ol o “ Th el o c a l swe r eb e ne f i t e da sweh a da l ll o c a lt o urg ui d e s , d r i v e r sa nda s s i s t a nt s . Ourt o urg ui d e swe r e a l wa y sl o o k i ngo utf o rt h el o c a l s , s ug g e s t i ngi d e a sf o rt h eb e s twa yt oi nt e r a c twi t ht h e m, s h o wt h e m c o ur t e s ya nda p p r e c i a t i o n. Wh e nwewe nto utt oe a t , t h eg ui d e st o o kust oa ut h e nt i cl o c a lr e s t a ur a nt s a ndc a f e s . Ino t i c e dt h et o urg ui d e swe r ep a r t i c ul a ra b o utc l e a ni ngupa nyl i t t e rwe/t h e yc r e a t e da l o ng t h ewa y . ” -Be nMur phy

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c l i ma t ea ndha r dt i me si nt het our i s m i ndus t r y, weha venotbe e na bl et oc ommi tt o our£ 1pe rbooki ngdona t i on. Howe ve r , i nt he ye a rs i nc eourl a s tr e por tweha vedona t e d ove r£ 5 kbe t we e n1 2c ha r i t i e s , i nc l udi ngJ us t aDr op–whos emi s s i oni st or e duc ec hi l d mor t a l i t ybyde l i ve r i nga c c e s s i bl ec l e a n, s a f e wa t e rwhe r ei ti sne e de dmos t , a ndTour i s m Conc e r n-t heonl yor ga ni s a t i oni nEur ope a c t i ve l yc a mpa i gni ngont our i s ma ndhuma n r i ght si s s ue s .

Tar get2–s uppor tTr avel Pl edge:an

o r g a ni s a t i o nt h a tp r o v i d e sac o mp r e h e ns i v eg i v e b a c ks c h e mea l l o wi ngt r a v e l e r st od o na t et o p r o j e c t si nd e s t i na t i o nst h e y ’ v ev i s i t e d .

How wedi d:

•Wehaveincludedalinktoour

Tr a ve l Pl e dgepa ge sonoura ut oma t i ce ma i l s t oc us t ome r swhe nr e que s t i ngr e vi e ws , a nd c ont i nuet oe xpl or ewa ysofs uppor t i ng Tr a ve l Pl e dgewhe r epos s i bl e .

Ot he ra c hi e ve me nt s

•Inaugust2009wewerecontactedbya

t r a ve l l e rc onc e r ne dbyt hea ni ma lwe l f a r e s t a nda r dsa tagi bbonr e s c uec e nt r ei n Tha i l a nd. Wei mme di a t e l yc ons ul t e dt heBor n Fr e eFounda t i onf ort he i ra dvi c eonhow we c a ns potpoorwe l f a r ea tc e nt r e s , s a nc t ua r i e s a nda ni ma lor pha na ge s .

13.

Asar e s ul twea r enow pa r t ne r e dwi t ht he Bor nFr e eFounda t i on, t hei nt e r na t i ona l wi l dl i f ec ha r i t yt ha twor kst oa l l e vi a t et he s uf f e r i ngofc a pt i vewi l da ni ma l sa nds e c ur e t hepr ot e c t i onoft hr e a t e ne ds pe c i e si nt he wi l d. Ac t i ngont he i ra dvi c eweha vec r e a t e d ourown‘ Ani ma lPr ot e c t i ona ndWe l f a r e St r a t e gy’wi t ht hea i m ofe ns ur i ngt ha ta l lour hol i da ysi nvol vi nga ni ma l s , whe t he rvi e wi ng a ni ma l si nt hewi l dorvi s i t i ngac a pt i ve a ni ma lf a c i l i t y, a dhe r e sbe s tpr a c t i c egui da nc e . Re s pons i bl e t r a ve l . c om i sde di c a t e dt o pha s i ngoutba dpr a c t i c e swhi c hha vea ne ga t i vei mpa c tona ni ma l s . Wea l s o e nc our a get r a ve l l e r st or e por tc onc e r nst o Bor nFr e e .

Wewor ke dwi t hAni ma lWe l f a r e Ne t wor kNe pa lt oputt oge t he rt hef ol l owi ng i nf or ma t i onona ni ma lwe l f a r ei s s ue si n t our i s mwww. r e s pons i bl e t r a ve l . c om/ Ani ma l We l f a r e

•Wenow carryTheBrooke’s‘HappyHorse

Code ’onours i t e . TheBr ookei sac ha r i t y he l pi ngwor ki ng hor s e s , donke ys a ndmul e si n t hewor l d' s poor e s t c ommuni t i e s t hr oughf r e e ve t e r i na r y t r e a t me nta nd c ommuni t y a ni ma lhe a l t h pr ogr a mme s . yFoat l nobyHol Rhi

Wha twewi l ldone x t . . .

•Explorewaysofusingourknowledgeand

c ons ume rr e a c ht os uppor tc ha r i t i e si nt he i r wor k.

Of f e rf r e eme mbe r s hi pt o r e s pons i bl e t r a ve l . c om t ot hos ec ha r i t i e s a s s oc i a t e dwi t hs ma l lt our i s m ve nt ur e s ( nott ourope r a t or s ) .


c ampai gns& c ommuni c at i on

Webe l i e vet hatc ampai gni ngmus ts t i mul at ede bat easwe l lasi ns pi r ec hange–we ai mt oc e l e br at eands uppor tt hos es e r i ousaboutr e s pons i bl et our i s m,butwi l l c hal l e ngeandl obbywhe r ewebe l i e veke yi s s ue sar eove r l ooke d. Tohe l pr e i nve ntt het our i s m i ndus t r ybys pe a ki ngouton r e s pons i bl et our i s mi s s ue sa ndc a mpa i gni ng f orc ha ngewhe r ene c e s s a r y.

Vi s i on

How weme a s ur e d upt oourt a r ge t s Tar get1–Tour i s m ac c r edi t at i onand nl yd e b a t et h ee f f e c t i v e ne s so f c er t i f i c at i on:ope

aGl o b a lSus t a i na b l eTo ur i s mCr i t e r i a .

How wedi d:

•InJuly2009westartedadebateaboutthe

Sus t a i na bl eTour i s m St e wa r ds hi pCounc i l ' s ( STSC)pl a nst ode ve l opGl oba lSus t a i na bl e Tour i s m Cr i t e r i a . Webe l i e vet ha tt he r ei sno e vi de nc et ha tt hec r i t e r i awi l lbr i ngma r ke t a dva nt a ge , a nddonota gr e et ha ta‘ one s i z e f i t sa l l ’a ppr oa c hc a nwor kf orr e s pons i bl e t our i s m. Wer a i s e dape t i t i onofpe opl e s e e ki nggr e a t e rt r a ns pa r e nc yi nt hede ba t e . 8 3i ndi vi dua l ss i gne di t , i nc l udi ngs uppor t f r om t hos ewor ki ngf ort our i s mc e r t i f i c a t i on s c he me s . Wepr e s e nt e da nope nl e t t e rt oa nd me twi t ht hec ounc i l ’ sExe c ut i veDi r e c t or , de t a i l i ngourc onc e r nswi t ht he i rpl a nsa nd s i gne dwi t hs uppor tf r om ke yf i gur e si nt he t our i s mi ndus t r y. The yr e f us e dt opubl i s ha publ i cr e s pons et oourc onc e r ns . Thoughwe ha vea gr e e dt odi s a gr e e , wer e ma i n c ommi t t e dt oa ddr e s s i ngourc onc e r nst ot he STSCa st he i rpl a nspr ogr e s s .

Tar get2–Avi at i on:e x p l o r ed i f f e r e ntwa y s o fr e d uc i nge mi s s i o nsa ndr e t h i nko urv i e wso n c a r b o no f f s e t s . How wedi d:

Not oof f s e t s , ye st or e duc t i on: I nOc t obe r 2 0 0 9wec a mpa i gne dt oe duc a t et r a ve l l e r s a boutt heda nge r sofc a r bonof f s e t t i ngby r e movi ngt hef a c i l i t yonours i t ei nf a vourof ac a r bonc a ut i on. Thede c i s i onl e a dt ogl oba l de ba t ei nne ws pa pe r s , t e l e vi s i on, a nd na t i ona lr a di oi nt heUKa ndUS.

Wha twewi l ldone x t . . . I tha sbe c omei nc r e a s i ngl yi mpor t a ntf or 1.

ust oc ha mpi ont r a ns pa r e nc ya r oundt he r e s pons i bl et our i s mc ommi t me nt sofour me mbe r s , a ndt het our i s mi ndus t r ya tl a r ge . Wewi l lde ve l opwa yst oi nc r e a s e t r a ns pa r e nc yonours i t e , a nda l s opr ovi dea f a c i l i t yt oa l l ow i nde pe nde ntf e e dba c kon r e s pons i bl et our i s m pol i c i e sofourme mbe r s .

14.


ourl oc alc ommuni t y Wec ont i nuet obei ns pi r e dbyande nj oyt hevi br ant ,di ve r s eandpr ogr e s s i ve c ommuni t yofBr i ght on&Hove .Wear epr oudt ol i ve ,wor kandc ont r i but et o ani nnovat i vel oc alc ul t ur ewi t hagl obalout l ook/vi s i on.

Vi s i on

Tol e nds uppor tt ol oc a li ni t i a t i ve si nSus s e xa ndt oha veapos i t i vei mpa c ta sar e s ul t .

How weme a s ur e d upt oourt a r ge t s Tar get1–Weof f ers t af fonepai d1/ 2 dayamont ht ounder t ake vol unt eer i ngac t i vi t y.Wes oughtt o i nc r eas eupt akeofvol unt eer i nghour s t oat ar getof25% ofs t af f : How wedi d:

Upt a keofourpa i dha l fda yamont hha s noti nc r e a s e ddur i ngt heye a r . Howe ve r , ma nyofours t a f fge ti nvol ve di nc ha r i t a bl e , vol unt a r y, a ndf undr a i s i nga c t i vi t yi nt he l oc a lc ommuni t y. He r ea r ej us taf e w e xa mpl e soft hewa ysi nwhi c houre mpl oye e s ha vepos i t i ve l ya f f e c t e dt hel oc a lc ommuni t i e s wi t hi nwhi c ht he yl i ve :

Ourve r yownPa ulSnudde nwr ot ea nd pe r f or me das ongf ora‘ He l pf orHe r oe s ’ c onc e r ti nApr i lI twa sc a l l e dLa ydownyour Li f e . Thewhol ee ve ni ngr a i s e dane t£ 2 5 , 0 0 0 , wi t hove r£ 1 ki ndona t i ongi ve ndur i nghi s pe r f or ma nc e . Al i s onBr ooke s Da yr a na5 km r a c ef orSpor t s Re l i e fi nMa r c ha ndKa t e , Kr i s s y, Ame l i aa nd J e r r i ner a i s e d£ 1 0 8 5a f t e rc ompl e t i nga½ ma r a t honi n2 0 0 9 . Themone ywa sdona t e dt o f or me rr e s pons i bl e t r a ve l . c om Communi t y Ba s e dTour i s m me mbe rVi l l a ge t oVi l l a ge whoi mpl e me nt spr oj e c t si nEduc a t i on, Sus t a i na bl eAgr i c ul t ur ea ndHI V/AI DS. Themone yr a i s e dwa sputt owa r ds c ompl e t i ngs ol a rpa ne l sf ort he i rhe a l t hc e nt r e i navi l l a gec a l l e dUc hi r awhi c hi ss e ti nt he f oot hi l l sofMountKi l i ma nj a r o.

Tar get2–c ont i nuet ol ookf orways t opos i t i vel yc ont r i but et oourSus s ex c ommuni t y: How wedi d:

•Volunteering:Wecontinuetoclosethe

of f i c et wi c eaye a rs ot ha tt het e a mc a ns pe nd t i mevol unt e e r i ngwi t hal oc a lc ha r i t yor na t ur egr oup. Weha veunde r t a ke nt wo f a bul ousda yst hi sye a r . AtTheRa ys t e de Ce nt r ef orAni ma lWe l f a r ewel a i dal a wnof a¼ a c r ei ns i z er e a dyt obeus e df ora c hi l dr e n’ se duc a t i ona la r e a . Mor er e c e nt l y ourt e a m be c a mebe a c hc l e a ne r sf ort heda y whi l s twec ol l e c t e dr ubbi s ha nds e ade br i sa t aSi t eofSpe c i a lSc i e nt i f i cI nt e r e s t( SSSI )ne a r or ef r edeCent t Rays Ne wha ve n. oanes aJ s i L y B . e r a f l e malW Ani

15.


•Usinglocalsuppliers:Weaim touse

l oc a ls uppl i e r swhe r epos s i bl e . The s e i nc l ude :

Gr e e nMop: ourl oc a la wa r dwi nni ng c l e a ni ngc ompa nywhopr ovi dee c o f r i e ndl yc l e a ni nga nde xc e l l e ntc us t ome r s e r vi c e . Thi sa l l owsust or e duc i ngour i mpa c tont hee nvi r onme nta nde nj oya qua l i t ys e r vi c ef r om al oc a le t hi c a l c ompa ny. Ma gpi eRe c yc l i ngCoope r a t i ve: a wor ke r s ’CoOpwhe r ea l lwor ke r sa r e me mbe r s , e c oa wa r ea ndba s e di n Br i ght on.

Br i ght onbands t and,byAmel i aShepher d

Coc oaLoc o: Whe nwes e ndgi f t sweus et hi sc ompa ny. Ana wa r dwi nni ngf oodpr oduc e rba s e di n Sus s e x, whoonl yus eor ga ni cf r e er a ngee ggsi nt he i rpr oduc t s . Ar t hurBos e nc e : ave r yt a l e nt e dl oc a lc r a f t s ma n. Ar t hurha sma dema nyofourpi c t ur ef r a me sf or usi nhous ea ndf orourAwa r dsc e r t i f i c a t e sf r om r e c l a i me dwood.

Ot he ra c hi e ve me nt s

Pa yr ol lGi vi ngs c he me : Aspa r tofourPa yr ol lGi vi ngs c he me , s t a f fc a ndona t et oc ha r i t i e sof t he i rc hoi c evi at he i rpa ypa c ke t s , c ur r e nt l y1 0 % ofs t a f fc ommi tt ot hi se a c hmont h.

•Workplacements:Weofferworkexperienceandinternships.Inthelastyearwehavehad6 i nt e r nsf r om t heSus s e xa r e a . Wea l s or e c e nt l yhos t e dayoungwoma nc a l l e dSophi eI mr i e wor ki nga tBr i ght onpi e rt ol e a r na boutr e s pons i bl et our i s ma spa r tofhe runi ve r s i t yc our s e .

Wha twewi l ldone x t . . .

1. Expl or ewa yst oa ddr e s st heupt a keofvol unt e e r i nghour sa mongs t a f f . Che c koutaf ul lc opy ofl a s tye a r sr e por ta t t hi sa ddr e s s :

www. r es pons i bl et r avel . c om/ r es pons i bl et our i s m

16.


ourof f i c ee nvi r onme nt Asa100% onl i nebus i ne s sbas e di nones mal lof f i c e ,ourdi r e c te nvi r onme nt al t he l e s s , wear es t i l lat our i s m bus i ne s swi t hhi g hi ndi r e c ti mpac t s . i mpac ti smi ni mal .*Never

Se eourc ar bonc aut i onf orhow wes e e kt omi ni mi s et hei ndi r e c ti mpac t sofpr omot i ngl onghaul r e s pons i bl et our i s m.

Vi s i on

Tor e duc eourda yt oda y e nvi r onme nt a lf oot pr i nt .

How weme a s ur e d upt oourt a r ge t s Tar get1–Bet t erc ommuni c at i on: o f

c o mp a nye nv i r o nme nt a lp o l i c yt os t a f f .

How wedi d:

•Ourenvironmentalpolicyisincluded

wi t hi nourne w HROf f i c epol i c ywhi c hi s now gi ve nt oa l lne w me mbe r sofs t a f fa t c omme nc e me ntoft he i re mpl oyme nt . Ge ne r a lof f i c ee t hi c sa ndc ommi t me ntt ot he pol i c ya l l owsa l ls t a f ft obea wa r e . Pol i c i e sa r e r e i t e r a t e dt os t a f fvi age nt l er e mi nde re ma i l s .

Tar get2–Gr eat ert r ans f erofof f i c e t os t a f fwo r k i ng envi r onment alpol i c y:

f r o mh o me .

How wedi d:

•Wedotrytoencouragestafftocontinue

goodpr a c t i c ea thomea swe l la si nt heof f i c e . Wi t he a s ya c c e s st oof f i c ee nvi r onme nt a l pol i c y, s t a f fha vegr e a t e rr e s our c et ot r a ns f e r pr a c t i c e st ohome .

Tar get4a5% paper pur c has e r educ t i on: How wedi d:

•Wereducedtheamountofpaperwe

pur c ha s e dbys ome1 5 %, whi c hwea r e pl e a s e dwi t h.

Tar get5–Team upwi t hot her c ompani esi nt hebui l di ngt o c ommi s s i onanext er nal envi r onment alaudi t : How wedi d:

La s tye a rwei ns t i ga t e da n‘ e xt e r na l e nvi r onme nt a la udi t ’onourwhol ebui l di ng. Wer e c e i ve dma nypos i t i vec omme nt s , not a bl yr e ga r di ngourgr oupwor kwi t ht he ot he rt e na nt s . Thea udi t or s ’c omme nt sa nd r e c omme nda t i onsha vebe e nva l ua bl ei n he l pi ngusove r vi e w, i mpl e me nta ndi mpr ove oure xi s t i ngpol i c i e s . The r ea r es pe c i f i ca r e a s whe r ewea r ec ons t r i c t e di nc ha ngi nggi ve n ourpos i t i ona st e na nt s( f ore xa mpl es our c i ng gr e e ne l e c t r i cpowe r , s ol a re ne r gy, doubl e gl a z i nge t c ) .

Tar get3–a5% el ec t r i c i t yr educ t i on: How wedi d:

•Wedidnotreduceourelectricityby5%.

Howe ve r , oure l e c t r i c i t yus a geha sr e ma i ne d mor eorl e s st hes a mea sl a s tye a re ve n t houghweha vei nc r e a s e ds t a f fnumbe r s . We a r ea l wa yst r yi ngt or e duc et hi s . Wec ont i nue t ol obbyourLa ndl or dt oc ons i de ragr e e n e l e c t r i c i t ys uppl i e ronhi sr e ne wa lofhi sl ong t e r mc ont r a c t .

17.

Rt . c om Of f i c e.ByAmel i aShepher d


How wedi d( c ont i nued. . . ) “ Thec ompa nyha sbe e ne xt r e me l ypr oa c t i ve wi t hi ni t sr e nt e dof f i c ebui l di ngby c oor di na t i ngt heot he rt e na nt sa ndt he ma na gi nga ge ntf ort hel a ndl or dt obe i nvol ve dwi t ht hi se nvi r onme nt a lr e vi e w. Thi si saf i r s ti nt hee xpe r i e nc eoft heBETRE pr oj e c tt e a ma ndwec omme ndt he ma na ge me ntf ors uc haf or wa r dl ooki ng I ni t i a t i ve ” -Na nc yHi ggi ns , BETREpr ogr a mme d aShepher i ByAmel . e s u o H n o i l i v Pa

•Comparedtopublishedbenchmarksfor

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Envi r onment alAudi tRepor tr ec ommendat i onss ummar y Moni t orUt i l i t yUs e . Li nkwi t hot he r t e na nt si nt hebui l di ngt ot a kemont hl yga s a nde l e c t r i c i t yr e a di ngs : Ass e pa r a t ebus i ne s s e swi t hi nt hes a me bui l di ngweha veme tonva r i ousoc c a s i ons t oc ha tt hr oughoure nvi r onme nta ndhe l p e a c hot he routwhe r ewec a n. Wepl a nt ome t a tl e a s tonc ei fnott wi c eaye a r . El e c t r i ca nd ga sme t e rr e a di ngsa r enow be i ngt a ke nona qua r t e r l yba s i s . Asat e na ntgr oup, j oi nt l ya s kt hel a ndl or d t os hopa r oundf oragr e e ne l e c t r i c i t yt a r i f f : Weha vea l wa ysa c t i ve l yl obbi e dt he l a ndl or dont hi s , buthei st i e di nt oal ong t e r mc ont r a c t . Wec ont i nuet ol obbya nd hopet hi sma yc ha ngee ve nt ua l l y. Ens ur ec or r e c tdi s pos a lofha z a r douswa s t e i na c c or da nc ewi t ht hel a w –e . g. f l uor e s c e nt t ubec ol l e c t i on.Ma i nt a i ngoodpr a c t i c eof di s pos i ngofr e c yc l i nga ndge ne r a lwa s t ei n a c c or da nc ewi t ht hel a w: Thi si songoi nga ndwea l wa ysdi s pos eof i t e msa st hel a wr e qui r e s . Weha vemi ni ma l ha z a r douswa s t ea nda l lourr e c yc l i ngi s c ol l e c t e dbyal i c e ns e da ge nt .

De ve l opEnvi r onme nt a lr e por t i ng/EMS: Wewoul dl i ket oi mpr oveouri nt e r na l e nvi r onme nt a lpol i c i e sa ndr e por t i nga nda i m t ounde r t a keade t a i l e dr e vi e wa sr e s our c e s a l l ow. Wewe r ei nt e r e s t e di nf i ndi ngout mor ea boutEnvi r onme nt a lMa na ge me nt Sys t e ms( EMS)a sa ne xt e r na l l yr e c ogni z e d s ys t e mc a nbeagoodwa yofde mons t r a t i ng oure nvi r onme nt a lc r e de nt i a l st oourc l i e nt s , e mpl oye e sa ndot he rSt a ke hol de r s . Wehope t oa t t e nda nEMSwor ks hopi nt heAut umn 2 0 1 0 . Pr i nt e dPr omot i ona lma t e r i a l s : Wedous er e c yc l e dpr oduc t sf ora l lofour pr i nt i ng, a l t hought hi si snota l wa ysr e f l e c t e d /a dve r t i s e dons uc h.Wewi l li nf ut ur et r y t onot a t ea l lpr i nt e dma t e r i a l swi t ha r e c ogni s e dl ogo.

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e ne r gyus ei nof f i c e s , r e s pons i bl e t r a ve l . c om i s pe r f or mi ngbe t t e rt ha nt ypi c a lpr a c t i c e . ---------------------------------------------------------------------------

Us emor eGr e e nI T: Wewoul dl i ket oi mpr oveourpur c ha s i ngof I Ta ndot he re qui pme ntbyus i ngs uppl i e r sof e nvi r onme nt a l l yr e s pons i bl ePCse t cwi t ht he a i mt obe i ngmor e‘ gr e e na nde ne r gy e f f i c i e nt ’ . I tma ybet ha ts pe c i a l i s ta dvi c ei s r e qui r e df ora nyf ut ur epur c ha s i ngpl a ns .

--------------------------------------------------------------------------Youc a nf i ndt hef ul lr e s ul t soft heEnvi r onme nt a lAudi tRe por tf r om t hi sl i nkhe r e : www. r e s pons i bl e t r a ve l . c om/ Gr e e nAudi t 2 0 1 0

Wha twewi l ldone x t . . .

1. Wewi l li nve s t i ga t et hepos s i bi l i t yofa not he r

e nvi r onme nt a la udi t , a ndc ommuni c a t et he i rf i ndi ngsne xt ye a r .

18.


Ot he ra c hi e ve me nt s

•Officespace:Ourofficeworkingenvironmenthasbeenenhancedwiththeboardroom being t ot a l l yr e va mpe di nt oa ne nt i c i nga ndi ns pi r i ngs pa c ef orme e t i ngsa nds t a f fl unc he s . Weha ve de c or a t e dt her oom wi t hs t a f fphot ogr a phsf r a me di nr e c l a i me dwoodma debyt hes a mel oc a l c r a f t s ma nwhohe l pe dusputt oge t he rourr e c yc l e dwoodboa r dr oom t a bl e .

•Biketoworkscheme:Wehaveintroduceda‘BiketoWorkScheme’whichhasalreadybeen ut i l i z e dbyones t a f fme mbe r .

•Disposals:SomeofouroldPCs,whichweregoingtobedisposedofunderWEEE,were

dona t e dt oal oc a ls c hoolwhi c hf orus ea sl e a r ni ngt ool swi t hi nt he i rt e a c hi ngwor ks hops . Thos e notut i l i z e dbyt hes c hoolha vebe e ndi s pos e dofr e s pons i bl ya nda c c or di ngt ot hel a w.

Ch an g i n g

t h eway wet h i n k ab o utt r av e l

wer e c yc l ea sma ny ma t e r i a l sa spos s i bl e i nc l udi ngpa pe r , c a r dboa r d, pr i nt e rc a r t r i dge s , gl a s s , c a ns , pl a s t i ca ndt e t r a pa ks– i ti sc ol l e c t e dbyl oc a l r e c yc l i ngc ompa nyMa gpi e .

Al lc ompos t a bl e ma t t e r i sdi s pos e d ofvi at heof f i c e wor me r y.

19.

Wepr e f e rt oope nour wi ndowst ot hef r e s h s e abr e e z er a t he rt ha n us ea i rc ondi t i oni ng!

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