• High Impact Presentations A Presentation is one of the Most Important Tools you have in Business for Getting Things Done. Whether you’re Persuading colleagues, Selling a client, Energizing a Team or Showing an Idea to Senior Management, the Power of your Presentation makes the Difference Between Success and Failure. With so much riding on your presentation ability, you won’t want to miss this opportunity to sharpen it to perfection. The Experience in this Seminar is as close as you can get to having a Personal Coach. You begin presenting from almost the moment you walk into the class. You present at least 7 times over the course of 2 days. Your Presentations are Videotaped and Evaluated. And you get expert, one-on-one Coaching at the end of each Presentation. The class is small. The environment is supportive. The work is intense. And the results are outstanding. Note: Because of the one-on-one coaching, class size is limited to a maximum of 10 participants.
7 Public Presentations / 7 Video Recordings / 7 Coaching Sessions 1-on-1 •
WHO SHOULD ATTEND:
All professionals that need to be persuasive and drive those that attend their presentations to accept, embrace and drive the changes and ideas they are promoting.
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Delivered by 2 Trainers
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WHAT YOU WILL COVER:
Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7
Creating a positive first impression Increasing credibility Presenting complex information Communicating with greater impact Motivating others to action Responding to pressure situations Inspiring people to embrace change
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LEARN HOW TO:
Assess the audience Define the goals of the presentation
Sell your ideas, your organization and yourself
Prepare for an interview
Develop a central theme
Structure the presentation Persuade the audience with supporting facts and examples
Project a positive image Present new or difficult material
Convey competence and confidence every time you speak
Use the latest technology
Project enthusiasm
Lead effective Q&A sessions Communicate ideas with clarity and force Be more relaxed and natural when making presentations
Think on your feet Use expressions, gestures and modulation for impact Motivate and persuade every audience, every time
Convey credibility
• Mastering Your Personal Leadership Look around at successful business people and world leaders. From Warren Buffett & Lee Iacocca to Scott Adams…you'll find a disproportionately high number of graduates of this Course. This unique three-day course will help you master the capabilities demanded in today's tough Business environment. You'll Learn to strengthen interpersonal relationships, manage stress and handle fastchanging workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. You'll develop a take-charge attitude initiated with confidence and enthusiasm. The program emphasizes the Principles of Success and shows you how to put them into action every day. In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals. It will also help you hone your skills using the 5 Drivers of Success: Strengthen People Skills / Enhance Communication Skills / Develop Leadership Skills Reduce Stress and Improve Your Attitude / Build Greater Self-Confidence
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WHO SHOULD ATTEND:
Professionals who seek to maximize their business performance by enhancing their communication skills, strengthening interpersonal relationships and add more value to the organization
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WHAT YOU WILL COVER:
Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7 Module 8 Module 9 Module 10 Module 11 Module 12
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Build a foundation for success / Recall and use names Build on our memory skills and enhance relationships / Increase our self-confidence
Revitalize ourselves / Recognize our achievements Energize our communications / Organize our ideas to get action Put stress in perspective / Unleash our full potential Make our ideas clear / Think on our feet Cultivate strong relationships / Create a positive environment Build others through recognition / Realize the power of enthusiasm Influence others through leadership / Develop more flexibility State our opinions with credibility / Come to grips with stress Demonstrate leadership / Inspire others Celebrate success / Renew our goals
LEARN HOW TO: Build better relationships with colleagues, suppliers and customers Breakdown departmental silos Create personal and organization alignment Open lines of communication Reduce self-consciousness and fear Apply 9 human relations principles
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Move beyond your comfort zone Inspire others to take action Communicate clearly and concisely Stretch your abilities Tackle complex challenges Generate more and better ideas Excel as a consensus builder Identify personal breakthroughs and create a plan to achieve them
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Build better relationships with colleagues, suppliers and customers Breakdown departmental silos Create personal and organization alignment Open lines of communication Reduce self-consciousness and fear Apply 9 human relations principles
• Sales Excellence – Part I of Sales Academy Selling is a lot more than just describing a bunch of features and benefits. Good Sales People Follow a Process that Leads from Prospecting to Closing. Great Sales People Combine that Process with the drive to make the Sale. Sales Advantage is the only Course that gives you Both sides of the Success Equation. First, the Sales Relationship process you will learn in this dynamic course is second to none. It will show you how to manage your time and territory productively; prospect intelligently; and get in front of a potential customer. It will even help you structure what to say in your faceto- face meeting. Sales Advantage is the only course that gives you these critical ingredients for making the Sale because it is the only one that interweaves Dale Carnegie Training®’s proven Principles of Success into every session. It will turn you into a Sales Leader because it develops the whole you. You Gain not just an intellectual understanding of Sales techniques, but also the emotional drive to put them into action. If you want the confidence, enthusiasm and the ability to influence people, you can get it through the Sales Advantage Training.
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WHO SHOULD ATTEND:
Sales people – whether they are newly hired or have been on the job for a while – will take away techniques that will enable them to master the sales process and maximize their sales success.
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WHAT YOU WILL COVER:
Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7 Module 8
Building credibility and rapport with your customers Generate interest in your ideas and approach to problems Provide the kind of solutions your customers really want Resolve objections in a clear and confident way Demonstrate commitment & Gain commitment from your customers Discover the technique for uncovering hidden opportunities Real success requires planning. Discover planning techniques that work Mastering the selling process
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LEARN HOW TO:
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Identify and manage contacts
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Connect with decision makers
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Display confidence in yourself and your company
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Leverage referrals
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Build credibility
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Ask the right questions
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Discover the customer’s buying motives
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Create the solution
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Present the solution with impact
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Use product knowledge persuasively
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Be enthusiastic that your solution meets the prospect’s needs
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Identify buying and warning signals
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Use 6 tactics to win commitment
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Organize contact data
Influence the conversation so that it reaches a mutually beneficial conclusion
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Uncover hidden objections
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Follow up in a way that creates additional sales opportunities
• Sales Presentations – Part II of Sales Academy Attend Sales Presentations and Learn how to Grab Attention up front, Hold it throughout and end with a Sale. Don't think for a moment that this seminar is just about sizzle - although we'll Help you put plenty of Zip into your Presentations.
This program also concentrates on the "meat" you Need to Compete Successfully in today's solutionsbased selling Environment. We help you every step of the way - from organizing your thoughts to creating an outline, from Assessing your Audience to Choosing your Media. You'll actually develop and deliver presentations right in class. Your instructor will coach you through each presentation so that you can hone your skills more and more sharply. Each of your presentations will be videotaped. You'll see yourself as others see you, figure out what works and eliminate what doesn't. By the end of the program you will have complete confidence in your ability to deliver winning presentations that consistently influence prospects and clients to say yes.
6 Public Presentations / 6 Video Recordings / 6 Coaching Sessions 1-on-1 / 2 Trainers
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WHO SHOULD ATTEND:
Sales people who want to increase their close rates through more effective presentations.
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WHAT YOU WILL COVER:
Module 1 Creating a positive first impression Module 2 Focusing in the customer Module 3 Presenting the solution Module 4 Communicating with greater impact Module 5 Responding to objections Module 6 Tying the sales process together
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LEARN HOW TO:
Use body language to enhance your professional image
Replace pessimism and apathy with enthusiasm
Create presentations that position you as a problemsolver not a product-pusher
Organize your presentation in a way that grabs and holds interest
Use media as a support instead of a distraction
Avoid annoying speech patterns
Project confidence in yourself, your organization and your solution
Use body language to enhance your professional image
Replace pessimism and apathy with enthusiasm
Create presentations that position you as a problemsolver not a product-pusher
Organize your presentation in a way that grabs and holds interest
Use media as a support instead of a distraction
Persuade prospects to yes using Dale Carnegie's proven techniques for influencing people
Turn question and answer sessions into additional selling opportunities
• Leadership Training for Managers As a contemporary Manager, you are in Charge and all the Rules have changed. The old Command and Control Model is Dead. You don’t tell employees what to do anymore. Instead, you influence their choices about what they want to do and then you Assist them to Reach their goals. You don’t direct; you win the team to your point of view. You don’t dictate; you inspire. The whole Business World has changed. Management was about pushing people to achieve. Leadership is about pulling people to succeed. You Need a whole new skill set to make it to the top in this pull culture. Leadership Training for Managers from Dale CarnegieTraining® will show you how to Stop Managing and start Leading so that you can become a vital part of your organization’s future. Take the most important step you’ll ever take toward career success. Move into the new business paradigm. Register for Leadership Training for Managers now and begin transforming yourself from yesterday’s manager into tomorrow’s leader.
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WHO SHOULD ATTEND:
Managers who want to move up to leadership roles in their organizations
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WHAT YOU WILL COVER:
Module 1 Module 2 Module 3 Module 4 Module 5 Module 6 Module 7
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Understand the distinction between Personal and Organizational Leadership Creating an innovation process and building quality communication to lead Recognizing human potential / Understanding the planning process Understanding the performance process and accountability. Building cooperation Employing a delegation process. Improving your decision making Managing conflict and change. Creating a coaching and appraisal process Striving for continuous improvement
LEARN HOW TO:
Create a vision - a common ground
Develop strategies that make things happen
Develop self-esteem, selfconfidence and self direction
Build relationships across the organization
Create goals and action plans
Manage change
Empower others to deliver results
Speak with clarity, confidence and passion
Take intelligent risks Influence people to follow you Foster collaboration Build trust and integrity
Gain cooperation at every level
Coach and motivate for success
Facilitate team processes
Win people to your way of doing things
Improve team decisions
Lead a winning team, department or organization
Build morale and earn loyalty
Create a vision - a common ground
Develop strategies that make things happen
Take intelligent risks
Influence people to follow you
Foster collaboration
Build trust and integrity
Gain cooperation at every level
Coach and motivate for success
Win people to your way of doing things
Lead a winning team, department or organization
CONNECT with DALE CARNEGIE: Website: dalecarnegie.ro
E-mail: office@dalecarnegie.ro
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