Leading the way
www.activeiq.co.uk
Why choose
?
awarding organisation for the physical activity sector
market share of Level 3 PT qualifications high-quality qualifications
•
UK’s leading awarding organisation for the physical activity sector
45,000 certificates awarded in 2017
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Superior customer service with your dedicated Customer Service Advisor, Business Development Manager and External Verifier
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Access to our team of technical experts; Qualification Development Managers, Chief Medical Advisor and our Skills Hub contributors
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Leading innovation; new and refreshed qualifications, Skills Hub and the new online platform, Flair
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Over 100 qualifications accompanied with high-quality resources; including manuals, lesson plans and schemes of work
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ukactive Flame Supplier of the Year winner 2017
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Working in partnership with you as an approved centre to help drive your success
Gain access to our team of experts... QUALIFICATION DEVELOPMENT APPROVALS Our experienced approvals team guide you through the process to become an approved centre and are on hand to support additional qualification approvals
Our team of subject and assessment experts develop dynamic and responsive qualifications and educational resources, providing you with specialist expertise and support where required
BUSINESS DEVELOPMENT Helping you to explore effective solutions to maximise your programme delivery and identify ways to grow your business
CUSTOMER SERVICE Your own dedicated customer service administrator ensuring all your day to day enquiries and requests are dealt with efficiently
EXTERNAL VERIFICATION Supporting you to maintain the highest possible standards in the teaching, assessment and quality assurance of Active IQ qualifications
First class service... ✓
Talented team of experts, always on hand to provide
✓
Access to the Skills Hub, offering comprehensive
you with the guidance and support you need
additional support to both you and your learners with interactive webinars and resources in a variety of subject areas
✓
High-quality resources to enhance your delivery
✓
A responsive and agile technical team committed to
and the service that you offer your customers
Being an Active IQ approved centre provides you with a variety of high-quality resources, including expert advice from leading professionals, access to our newly launched Skills Hub and more
providing qualifications that are fit for purpose with the support of industry bodies including CIMSPA
✓ ✓
A knowledgeable and supportive external verification team Centre training days and eClinics for a wide range of qualifications
Our customer service team:
Our teams are dedicated to deliver a level of customer service that goes above and beyond expectation
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Respond to all telephone and email enquiries on the same working day
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Provide a named contact for all centres
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Process registrations and certification within a maximum of 3 working days
Our business development team: •
Support curriculum development & planning
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Advise on funding opportunities
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Provide updates on new products and services
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Offer solutions to maximise learner recruitment & retention
Our external verifier team:
Our customer service team are available: Monday - Thursday (8.30 - 5.30) Friday (8.30 - 4.30)
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Advise on qualification delivery
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Offer subject expertise
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Provide quality assurance and guidance
Delighting our customers... e er servic m o t s u c nt utorial “Excelle t d n a e didat and can .” support
am elopment te v e d s s e in s “The bu geable and d le w o n k ly are extreme hey are so T ! d n o p s re quick to .” reat advice g h it w e iv t suppor
“Staff that I’ ve encounte red are fantastic ! The eLearn ing platform is g reat.”
“Active IQ is always at the end of the phone and respond to emails promptly.”
“Thank you for delivering a great service to us over the last 5 years or so. We look forward to continuing our partnership.”
warding a t n e ll e n exc th “What a appy wi h y r e V . tion organisa vice and r e s f o l the leve .” support
“The busines s developme nt team are professio nal and very informed when guiding me towards how I might expa nd my busin ess.”
“Friendly, knowledgeable, approachable and very professional. Quality assurance has helped us progress and develop as a centre as a result of excellent feedback and support.”
* Anonymous testimonials taken from our Customer Feedback Survey
Qualification subject areas... HEALTH & WELLBEING
MANAGEMENT & BUSINESS ADMIN TRAINING & DEVELOPMENT
LEISURE OPERATIONS & MANAGEMENT
FITNESS
FUNCTIONAL SKILLS CUSTOMER SERVICE
For more information and a list of qualifications visit: www.activeiq.co.uk/qualifications/
High-quality, expertly designed resources... Active IQ will fully support you when you become an approved centre with our unrivalled range of manuals and FREE electronic lecture packs including schemes of work, lesson plans, powerpoint presentations, webinars and our all new Skills Hub. Active IQ will fully support you when you become an approved centre.
OV E R
10 0 Q UA L IF ICA T IO N S
Our new Skills Hub... QUALIFICATION LAUNCH PAD
TEACHING & LEARNING CONTINUING PROFESSIONAL
hub
Skills
DEVELOPMENT
FUNDING & POLICY
CHIEF MEDICAL ADVISOR
GRADUATE TOOL KIT
BUSINESS & MARKETING
The Skills Hub provides comprehensive additional support for both Active IQ centres and their learners, with webinars and resources in a variety of subject areas:
• Qualification Launch Pad • Teaching and Learning • Professional Career Development • Funding and Policy
• Chief Medical Advisor • Business & Marketing • Graduate Tool Kit
The Skills Hub hosts a wide range of interactive webinars, blogs and videos, delivered by external experts with invaluable knowledge, advice and experience that you won’t find elsewhere.
For more information, visit the Skills Hub page of our website at: www.activeiq.co.uk/skills-hub/
We provide
We offer much more than Professional Recognition
just qualifications‌
End-point Assessment
Web shop
Professional Career Development
We support
Talent match
Skills Hub
We develop
End-point Assessment... Active IQ is an Ofqual regulated awarding organisation and one of the first End-point Assessment Organisations (EPAOs) within the physical activity sector to be approved on the Register of End-point Assessment Organisations. Choose Active IQ for your End-point Assessment:
Over 15 years’ experience as an awarding organisation Expert End-point Assessors High quality apprenticeship toolkits and resources Complete apprenticeship journey support
Contact Steve Conopo, Head of Assessment Services on: 07747020367 to find out more
Professional Career Development... Active IQ’s Professional Career Development (PCD) enables individuals to progress to the next stage of their career with the leading specialist awarding organisation for the active leisure, learning and wellbeing sector. PCD provides an opportunity to develop knowledge and skills to qualify as a tutor, assessor, or internal verifier, and to gain understanding of external quality assurance. Active IQ offer qualifications in the following subject areas: • Tutor/Assessor • Assessor • Internal Quality Assurance • External Quality Assurance For more information and how to apply visit: www.activeiq.co.uk/centres/professional-career-development/
Professional Recognition... Professional Recognition enables your organisation to gain Active IQ’s professional kite mark for your own non-regulated training programmes. Your training programmes can vary in length, delivery method and context, providing they meet the guidelines set by Active IQ. Benefits of Professional Recognition: • Enhanced status of your training • Increased customer appeal • Co-branded Professional Recognition certificates • CIMSPA’s Skills Development Partnership scheme* *Additional application required
For more information visit: www.activeiq.co.uk/centres/professional-recognition/
Marketing toolkit... To help support and market your courses, we provide approved centres with a range of co-branded materials.
Train for a career in health and fitness
Active IQ Leve l3 Diploma in Exercise Refe rral
Get your first 10 posters for free on request when you become a newly approved centre with Active IQ*. Use this area to include your company logo.
#beginwith better www.activeiq.co.uk
This qualifica tion is designed to provide learn with the know ledge to ensu ers re safe and effe exercise prog ctive ramm of medical cond ing for patients with a num ber itions and com mon reasons referral onto a for community-b ased exercise scheme. referral
Active IQ qualific range of occupa ations support a wide sector, includi tions in the Active Leisure ng: Activity Leader s Teaching Physic al Activit Duty Manag ers
y to Children
Leisure Attend ants Fitness Manag ers Personal Trainer s
LOGO HERE
your telephone your web address
Use this area to include your company logo.
Train to become a fitness professional here!
TELEPHONE email@detail s.co. www.details.co uk .uk
#beginwithb etter www.activeiq .co.uk
F I RST 10 P OST E RS F RE E !
* Free first 10 posters only, more will be subject to charge
Our customer service team
100
will process certificates within
%
3 DAYS
*
* Where claims are not subject to external verification
Login
50
Go
High-quality eLearning to support qualifications at Levels 1 to 4 including personalised branded platforms...
Becoming an approved centre with us is easy... Become approved within 48 hours* with our FREE fast track approval process. Simply email approvalsteam@activeiq.co.uk to become an approved centre and hit the ground running with Active IQ qualifications.
48 HOURS
* Dependent upon signed agreement
Business Development... You will be assigned one of our Business Development Managers who will help you to maximise your programme delivery and identify ways to grow your business. Laura Sheasby Head of Business Development 07889116365 James Clack 07725240466 Tad Chapman 07584613317 Adam Armstrong 07717851054 Our team cover the whole of the UK!
Our values are in our DNA... Creative – Courageous to innovate and quick to decide and act Efficient – Selfless as one team, focusing on the big we rather than the little me Professional – Accountable; owning results and how they are accomplished Supportive – Passionate about our customers and our company; great listeners eager for feedback, better ideas and diverse perspectives Agile – Comfortable embracing change; anticipate it, champion it and grow from it
Mission To provide first class qualifications, assessments, resources and services which are valued by training providers, employers and individuals.
Active IQ
Westminster House The Anderson Centre Ermine Business Park Huntingdon PE29 6XY
T 01480 467 950 F 01480 456 283 info@activeiq.co.uk www.activeiq.co.uk
Lead the way with Active IQ... If you are interested in becoming an approved centre to deliver Active IQ qualifications, contact our team on: approvalsteam@activeiq.co.uk or call us on: 01480 467950
#beginwithbetter