Create your „Treasure hunt“ map Dear delegate, As you already know on NatCo 105th you will have an opportunuty to create your own conference path – your own „Treasure hunt“ map! We hope that you already consulted persons that you are working with (your TL, EB responsible, LCP) what should be your personal development path.
Now, in this booklet you will see all session descriptions and what are you going to learn there. Also you will see FACIs that will be responsible for that session. And we are doing this for the first time. Why?
So you can prepare yourself and create your own conference! We hope that you will enjoy!
Your conference team!
Agenda
Dijana
Đorđe
Marija
Sofija
• “A leader is one who knows the way, goes the way, and shows the way. John C. Maxwell” Do you really know how we create leaders? Did you try it? Did you feel it? You will learn on this workshop about new Leadership Development Model (LDM) and newest global trends in this area.
Anita
Tamara
What is relevant
• Relevant AIESEC for corporate world In AIESEC, we have our own way of measuring how relevant we are to this world. But companies have their own way of doing it. On this consultancy space you will get a chance to hear how relevant AIESEC as organization is for the corporate sector!
Leaders we create
• We will discuss about how each one of us sees the organization and it's role in the society. We will talk about what leaders do we create and what we need to do in order to be a real Global Youth Voice.
Relevant AIESEC for corporate world
What we could be
Consultancy space
• Relevancy? The world mentioned really often, but what it really means? Come to consultancy to discuss this topic and see what is relevant and how we measure it. Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.”
Nevena
Ana
Jakov
Anastasia
Dijana
Petar
• “Life is about creating and living experience that are worth sharing. “ Steve Jobs Do you have a clear picture how will you keep contributing to AIESEC and society in general? During this session you will see how people that are our alumnus and powerful people could and are helping to the society and the world.
Jelena
Marko
Personal Growth - Learning
• If there is one single goal that you can set for yourself and for your entire life - what would that goal be? In the modern world, when you are running for exams, deadlines, tasks, meetings, are you reslly sure what really matters to you and how will you measure your life? If these are the questions that trigger your mind, then this workshop is made for you.
My contribution to the world
Before I die, I want to...
Organizing my time and priorities
Workshops first block
• “Procrastination is the foundation of all disasters.” This session will be about how to set priorities on the right place and how to organize your time which is one of the most important things for success today.
• On this workshop you will find out how to capitalize on all opportunities which will help you to build your knowledge and skills portfolio.
Stanislava
Marija
Đorđe
Valentino
Marija
Tamara
•If you are not sure how to deal with your fears, this is a workshop for you! We will have practical exercise for overcoming fears, but also we will be giving some tips on how to work on it in the future.
Sofija
Ana
Being your own source of motivation
•“Ineffective people live day after day with unused potential.” ― Stephen R. Covey In this workshop you will learn about 7 habits of successful people and discover which one of them do you have. Also, you will learn how you can develop them more and you will create your own development plan of 7 habits.
Overcoming my fears
Be the change that you want to see in the world
Ready, set, go!
Workshops second block
•Mastering others is strength, mastering yourself is true power. Would you like to fully understand your strengths and weaknesses? Would you like to feel responsibility and ownership of your change? You will find others who share same characteristics and discuss further more about overcoming weaknesses and amplifying strengths. There will be dancing, talking, sharing, figuring out about uniqueness inside every each one of us. There will be action steps.
•“If I have the belief that I can do it, I shall surely acquire the capacity to do it even if I may not have it at the beginning.”– Gandhi •Sometimes can be really hard, having to many obligations and no time, but how to be motivated to finish and achieve everything that you want? By find what truly motivates you and knowing how to wake up this in your self every time when it is needed. Want to learn more about that and to start finding out what motivates you. Join this workshop.
Anita
Đorđe
Nevena
Andrija
• After DLD this session will learn you more about customer centricity and what really is customer service!
Marija
Anastasia
Effective communication
• “The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about.” – Valeria Maltoni Our customers are on first place, right? Ok, if we want to feel honered because you can say that, first you need to understand whay customer experience and servise actually is. When you know, that, next step is how you can upstace operations in order to keep customers on first place.
The best customer service
Customer XP vs Customer service
How to approach unhappy clients
Workshops first block
• "A happy customer tells a friend, an unhappy customer tells the world”. How many times you were unsatisfied with the product or service you bought? What was reaction on the provider of it? What if you are on "other side" listening someone who is not satisfied with YOUR product or service? You want to know how to behave in those situations? Join this session and meet real examples and good ways we overcame them.
• On this session you will hear what does it mean to communicate effectively, why is it important and how to do it. You will go through some exercises that will show you if you are able to recognize what are the most important information to give to the people you are speaking with, but also to check if you are good at transmitting tasks to the people you work with!
Sofija
Marko
Ana
Valentino
Do you know that our organizational culture represents what we are? On this session you will learn about parts of culture and elements of climate that build one organization internally and externally. You will make concrete action plan that will help you in your future work.
Marija Stanislava
•Feedback is way more then evaluation of someones work or actions. Its all about personal growth trough engagement in meaningful conversations. Understanding how to engage in those conversations is one of the key sources of personal growth. Managing to build a culture of FDBK in your entity will lead to better performance, members satisfaction and personal development. Feedback is like a mirror its up to you to use it as you wish.
Anita
Vladimir
Leading the change
•An organization, no matter how well designed, is only as good as the people who live and work in it. - Dee Hock
The culture of feedback
How to drive organizational culture
The best customer XP
Workshops second block
•If you are not sure how the best customer experiance look like we will help you understend. You will learn about importance od customer for organisation, how to make that experiance and here about some past AIESEC experiances.
•“Culture does not change because we desire to change it. Culture changes when the organization is transformed – the culture reflects the realities of people working together every day – Frances Hesselbein” Workshop will be based on “Change management”. We will present to you some traditional tools and models that you can use in your life. Also, you will see and analyze all tools that we as organization are using based on your personality type, and what is more important you will have the opportunity to create new tools.
Tamara
Jakov
Jelena
Valentino
Anita
Marija
•Are you people oriented or result oriented? Question we can hear very often in AIESEC. Magic happens somewhere between! How to find that balance and what you should do in order to achieve good relationships and great performance? We will give you examples from our experience and try to make you think about your style of leadership: “Try always to combine all good things from others, but at the end be yourself”.
Nevena
Bottom up culture
•No problem can be solved from the same level of consciousness that created it. - Albert Einstein •Do you know that coaching increases focus and capacity, reduces dependency, and drives engagement and impact? •During the Coaching Consultancy you will hear about the benefits of having quality coaching, how to coach in proper way, and how it contributes to our culture and values we live.
Team management
•„Building positive customer experiences will help create passionate customers who will spread your message on their behalf almost like an evangelist.“ – Simon Zingerman Too often, we are saying that we’ve done everything as we should, but, somehow, the customers are not reciprocating. Let’s observe more closely, what is really happening behind the scenes? You have to understand when it’s not the right way, and there are a lot of ways to get healthy, let us be the ones to write you the prescription.
Coaching
CEM in daily life
Consultancy space
•“You don't have to burn books to destroy a culture. Just get people to stop reading them.” ― Ray Bradbury How is culture influencing on any organization? What is bottom up culture and how should we use it? This, and much more about bottom up approach you will learn on this consultancy. see you :)
Đorđe
Jakov
Stanislava
Jakov
Dijana
Jelena
•Creative thinking assumes experimentation. By its very nature, creativity is about trial,error and taking risk. To leaders, this sounds at best counterintuitive, at worst dangerous .
Valentino
Marko
Dream comes true
•During the workshop you'll be able to try making the strategies and defining the milestones you'll be using after the conference. You'll have opportunity to create your own tool for focusing on your milestones .
Creative thinking- vision
Setting our milestones
Implementation Plan
Workshops
•"Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit." — Conrad Hilton Everything that you dream of and all ideas that you have are worthless if you don't realize them. On this workshop you will learn to put your ideas into action and to create detailed plan! .
•“Without discipline, hard work and commitment we will never have realized our dreams.” ― Lailah Gifty Akita Having dreams is first step to achieve them. We are here to show you how you can clarify your dreams and what are concrete steps to keep a step in achieving them.
Anastasia Andrija
Survey In order to create your „Treasure hunt“ map, please read the booklet first in order to get to know more about the consultancy spaces and the workshops that are offered during the conference. On this LINK is survey that you need to fill in so we can put you in the right workshop or consultancy. DDL for submitting this form is 3.5.2015. at 2pm sharp.
If case you don't fill in the form you will be assigned randomly.
Thank you and see you soon! Your conference team!