University of South Florida Bull Family Connect

Page 1

CONNECT Bull Family

2023–2024
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About This Guide

CollegiateParent has published this guide in partnership with the University of South Florida. Our goal is to share helpful, timely information about your student’s college experience and connect you to relevant campus and community resources.

Please refer to the school’s website and contact information below for updated information in the guide or with questions about its contents. CollegiateParent is not responsible for omissions or errors. This publication was made possible by the businesses and professionals contained within it. The presence of university/college logos and marks in the guide does not mean that the publisher or school endorses the products or services offered by the advertisers.

©2023 CollegiateParent. All rights reserved.

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This booklet is provided by the Orientation and the parent and family engagement offices at USF. For more information, please contact:

Student Success

University of South Florida

Email: OfficeofStudentSucce ss@usf.edu

CONTENTS Welcome to University of South Florida Orientation ....................... 6 Resources to Support Our Families ......................................................... 8 Partnering with USF: Letting Your Student GROW ..................... 10 New Student Resources .............................................................................. 12 Ways for Your Bull to Connect ................................................................. 13 Ensuring Academic Success ..................................................................... 14 Exploring Campus Life .............................................................................. 15 Top Tips for Maintaining Wellness........................................................ 16 Financial Matters .......................................................................................... 18 Community Expectations .......................................................................... 20 Parent and Family Notification .............................................................. 22 Student Notification and Emergency Communication ................ 24 Campus Safety ................................................................................................ 26 Family Member Checklist .......................................................................... 28 Additional Services to Identify as a Family ....................................... 29 Key USF Resources ....................................................................................... 30 UNIVERSITY OF SOUTH FLORIDA 5

Welcome to University of South Florida Orientation

…and Into Our Bull Family!

We are thrilled your student has selected the University of South Florida for their college experience! Your family will find that USF is a special place filled with faculty and staff ready to help, coach, and support your student. We have designed this handbook to supplement what you will learn during Orientation, provide you with a handy resource to deepen your understanding of the university community, and assist you in supporting your student’s college experience.

USF views you as a valued partner. Research shows that family involvement is critical to student success. We find that students benefit when they have family supporters who encourage them to take responsibility for their actions and experience. To help guide some important conversations you’ll likely want to have with your student throughout the year, check out the “Family Conversation Starters” located throughout this handbook.

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In addition to the team you will meet during Orientation, you will find teams on all of our campuses that are ready to provide you, our families, with support throughout your student’s time at USF. We are here to assist, guide, and walk alongside you during your journey as a USF family member. Our campus teams look forward to the moments we will share throughout your student’s time at USF!

Go Bulls!

UNIVERSITY OF SOUTH FLORIDA 7

Resources to Support Our Families

USF assists family members in supporting their student’s college experience by providing education about campus resources, support during the transition, and connection to the campus community.

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Because of the geographic distribution and uniqueness of our campuses, we support our students’ family members from three offices.

Tampa

Office of Parent & Family Engagement

͙ usf.edu/families

͙ facebook.com/USFparents

St. Petersburg

COMPASS Student Experience

͙ stpetersburg.usf.edu/student-life/ compass

͙ facebook.com/compassusfsp

Sarasota-Manatee

New Student Experiences

͙ sarasotamanatee.usf.edu/campuslife/nse.aspx

͙ instagram.com/sm_studentsupport

In addition to our websites and social media, we provide families with these opportunities to engage and be connected:

Parent & Family BULLetin

Subscribe to the Parent & Family BULLetin, a portal and e-newsletter full of great information specifically for USF family members. Sign up at usf.campusesp.com/signup to stay informed, guided and connected!

Family & Friends Weekend

Throughout points in your student’s USF journey, we look forward to hosting you on our campuses at various events and programs for the whole family, especially during Family & Friends Weekend! Enjoy USF Homecoming, connect with your student and other Bull families, and make memories to last a lifetime at this annual event. Learn more at usf.edu/studentaffairs/parents/engage/family-friendsweekend.aspx .

UNIVERSITY OF SOUTH FLORIDA 9

Partnering with USF: Letting Your Student GROW

The transition to college is an ongoing adjustment, for you and your student.

As most college students quickly transition into successful and happy Bulls, we know much of this journey can feel like “letting go” for their families, a feeling that can bring emotions of pride, excitement, anxiety, and even frustration. We are here to assure you these emotions are normal and are a part of acclimating to a new version of your role as a family member to a college student.

USF shares many of the same goals you have for your student to prepare them for life after college.

Some of these include becoming independent, learning how to solve problems and take action when faced with a challenge, taking advantage of opportunities that will aid them in the future, and being healthy, happy, and succeeding in their academic pursuits.

As your student enters college, they are also likely beginning their journey into adulthood. You will quickly learn that as you begin to “pass the baton” of adulthood responsibilities to your student, USF will

work with them as adults from the onset of their collegiate career. At some point during your student’s USF experience, they will encounter a challenge, one they may turn to you to solve for them. As we partner with families, we believe together we can help your student to GROW into a confident, self-advocating, independent Bull.

When your student tells you about a challenge or problem, we recommend following the steps on the next page to empower your student’s problemsolving and confidence in taking action independently.

Remember, it’s not about you letting go…it’s about letting your student GROW!

Check out more Letting GROW tips throughout the year by subscribing to the Parent & Family BULLetin:

͙ usf.campusesp.com/signup

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Letting GROW GROW GROW

A Conversation Guide to Support Your Student

Together, we can help your student GROW into a confident, self-advocating, independent Bull.

Has your Bull contacted you about an obstacle or challenge they’ve encountered? We recommend you follow these steps to coach and guide your student. Remember, it’s not about you letting go...it’s about letting them GROW!

Gather your own emotions and thoughts before immediately beginning to fix things for your student. Obstacles and challenges present an opportunity for your young adult to build confidence, independence, and problem solve! Take a breath and ask yourself these questions

• If my student works through this, how could they learn and grow?

• If I fix this for my student, does it help them reach the long-term goals of developing independence and problem-solving skills?

• Is this something my student is unable to solve on their own?

Reflect with your student. College is a time when roles and dynamics shift between students and their families. Your support and care remains important to how they’ll develop into adulthood. Show your student that you believe in them by asking them questions so they are heard, while affirming their strengths and ability to make positive personal change.

• What situations are you currently facing?

• What steps have you taken to navigate this situation so far?

• How would you like things to be different?

• What obstacles are in the way?

• How high are the stakes for you?

Offer opportunities and options for your student to explore. There are countless resources and people at USF who can support your Bull through a situation. Need help knowing what options are available? Our offices are here to help you understand:

• What offices or resources could assist you in navigating this situation?

• What immediate options do you need to explore? What about long-term options?

• What could get better by exploring your options? What could happen if you don’t exlore these options?

• What do you want to do next?

Ways forward. After walking alongside this situation with your student, empower them to take action and problem-solve on their own. You have prepared them for this moment! Allow them time to solve this problem on their own. Circle back to them in a few days and ask them about the steps they have taken and what they learned throughout the process. As you navigate these situations over time with your student, you will both gain confidence in their ability to work through the peaks and valleys of their college experience.

• How can I be supportive to you as you work through this?

• I believe in you. You are capable of getting through this!

*Adapted from Sir John Whitmore’s GROW Model (1992) and Gonzaga University Parent & Family Relations’ Pause Reflect Guide (2019).

Gone through this process and still need assistance?

Contact the campus teams found on page 9.

New Student Resources

USF helps your student start their experience on the right path. From helpful staff to peer advisors/coaches to Week of Welcome events, each student will begin to find their space on campus!

For some students, the adjustment to college may not be as exciting. They may struggle to find a connection with new friends or need assistance navigating their transition.

The following teams can help:

Tampa

New Student Connections

͙ usf.edu/newstudent

�� 813-974-2896

ͤ MSC 3200

St. Petersburg

COMPASS Student Experience

͙ stpetersburg.usf.edu/student-life/ compass

�� 727-873-4003

ͤ HWH 101

Sarasota-Manatee

New Student Experiences

͙ sarasotamanatee.usf.edu/campuslife/nse.aspx

�� 941-359-4330

ͤ B130

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Ways for Your Bull to Connect

Week of Welcome (Summer, Fall, & Spring)

Campus-wide start of semester celebrations featuring activities to help your student meet new people, explore opportunities, and discover campus resources. Discover more at us f.edu/wow.

Peer Advisors/Coaches

Your Bull can get advice from trained students who can help them create strategies for managing challenges (i.e. study skills).

USF Email

Students should monitor their USF email account each week to stay up to date on important information from the university.

Social Media

Students should follow their campus team on social media for tips, event reminders, virtual chats on a variety of topics, and more!

Tampa

u IG: usf_nsc

p Youtube: USFNewStudents

St. Petersburg

u IG: compassusfsp

` FB: compassusfsp

Sarasota-Manatee

u IG: sm_studentsupport

UNIVERSITY OF SOUTH FLORIDA 13

Ensuring Academic Success

USF offers resources to support your student as they navigate college courses and progress academically. Encourage your student to take advantage of the free inperson and online tutoring, writing assistance, and other learning support services offered on all USF campuses. Find more information about each campus’ services by visiting usf.edu/student-tutoring.

Tips for Students Using Academic Success Services:

• Students can secure a time to meet with a tutor or writing consultant by making an appointment early. These can be scheduled in person or over the phone.

• Drop-in tutoring is on a first-come first-served basis on some campuses. Best times to stop in to work with a tutor are at opening and closing times.

• Students can improve study habits by scheduling study skills mentoring sessions.

Family Conversation Starters:

• “What do you hope to learn?” We encourage beginning these conversations focused on learning rather than on grade performance to help reduce any pressure your student may feel to define their worth or motivation by a grade.

• “What are you doing to manage your time and study for classes?” Offer your own strategies for how you manage time and encourage them to track how they spend all of their time, from homework to social outings, and rest.

• “What is your approach to overcoming academic challenges?” Having this conversation early on will normalize that there will be some sort of adjustment to their academic life at USF. Talking about this earlier than later can empower your student to create a proactive plan for success.

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Exploring Campus Life

Research shows that college students who are involved in activities outside of the classroom develop valuable skills and learn how to maintain a great balance between their social and academic life. If your student tells you “There’s nothing to do on campus!” remind them about some of these events and resources:

Download and Use the BullsConnect App

Remind them to explore BullsConnect, USF’s student engagement app, which is packed with events, programs, and activities for all campuses. Students can download the app to their mobile devices or visit bullsconnect.usf.edu online. Once in, they can build a profile, connect with other students with similar interests, explore student organizations, and check out the events and programs happening across the university.

Attend Events

Take part in USF traditions on campus. There are many celebrated USF traditions, including Week of Welcome (usf.edu/wow), Homecoming (usf.edu/homecoming), and more!

Cheer on the Bulls. Attending athletic events is a great way to generate school spirit and have a great time with friends and classmates. The schedule for all Bulls teams can be found at gousfbulls.com.

Experience USF’s amazing arts. An abundance of talent on campus and in our communities means there are concerts, recitals, and exhibits for your student to attend. Visit usf.edu/arts/events for a listing of events, as well as in BullsConnect.

Get Involved

Join student organizations. With more than 800 student organizations across our three campuses, there is an organization for nearly every interest. Your student can explore and connect with them in BullsConnect.

Learn about employment and internship opportunities. Visit Career Services, usf.edu/student-careers , which offers career assessments, career counseling, job search coaching, resume critiques, practice interviews, career fairs, internships, and part-time and full-time employment opportunities.

UNIVERSITY OF SOUTH FLORIDA 15

Top Tips for Maintaining Wellness

Did you know eight out of the top 10 reasons why students struggle in their first year of college are health and wellness related?

Concerns like stress, sleep problems, depression, anxiety, and alcohol abuse can create barriers to academic success and overall well-being. USF’s health and wellness departments focus on helping students transition to college life. There truly is something for everyone, addressing all aspects of health and well-being so your students can be well and excel!

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Wellness Resources

Campus Recreation

Our centers feature fitness equipment, intramurals, classes, outdoor recreation, and so much more to encourage students to stay active and meet people.

Health Education

Our units help educate students on topics related to stress management, sleep, alcohol, nutrition, and more.

Mental Health

USF offers free in-person and online counseling and other mental health supports and resources.

Medical Care

Our student clinics offer primary care services, urgent care, immunizations, dermatology, sexual health, psychiatry, and much more.

Food Pantries

The food pantry on each campus provides emergency food and hygiene items to help students in need so they are not derailed from their academics.

To learn more about wellness services, visit usf.edu/student-wellness.

Family Conversation Starters:

• “How do you think you will/are you coping with stress?”

• “What are your plans to manage your health and wellness?”

• “When things get challenging, who will you talk to?”

• “When will I know you feel overwhelmed?”

• “How well are you?”

This guided process helps students assess their overall well-being and provides links to resources if needed. usf.edu/student-affairs/ wellness/about-us/how-wellare-you.aspx

• Remind your student they do not have to struggle. It’s about being able to ask questions, determine what they need, and take action.

UNIVERSITY OF SOUTH FLORIDA 17

Financial Matters

We know money matters for families.

Whether you are helping your student pay for college or assisting them in navigating what can feel complex about financial aid and paying for college, USF has several resources to address their needs throughout the process. USF directly interfaces with students regarding their financial aid and educational records. We encourage family members to help their students identify their questions or needs so we can provide the most accurate information.

Financial Aid Info & Tutorials

You and your student can review step-bystep instructions and tutorial videos for each aspect of the financial aid process by visiting usf.edu/financial-aid and reviewing the “How To Videos.”

Florida Bright Futures

Make sure USF is listed as your student’s school choice for Florida Bright Futures. Your student should review usf.edu/financial-aid/brightfutures for more details.

Florida Prepaid Plan

A short tutorial to learn how Florida Prepaid Plan works at USF along with related information can be found at usf.edu/fla-prepaid.

Student Loans

Students will need to complete Entrance Counseling and sign a Master Promissory Note at studentaid.gov if they will be borrowing federal loans. Please note: international students do not need to complete this step.

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Review Tuition and Fee Deadlines

Students must pay their tuition and fees by the fifth day of the semester in their OASIS account. Your student can review the total amount due in OASIS once they have registered for classes. If students are receiving a financial aid deferment or have an active Florida Prepaid Plan they will get an extended bill due date. Visit usf. edu/business-finance/controller/studentservices/deadline-dates.aspx .

Financial Aid Access for Third Party (Including Parent and Family Members)

In order to discuss your student’s financial aid awards with the university, your student must contact the Office of Financial Aid and request the Privacy Release for Dependent Students Form to be posted to OASIS. The form must be completed online. Please note your student must update this form on an annual basis. For more questions, visit usf.edu/financial-aid/questions

Financial Education

The Bull2Bull Financial Education Program (B2B) is a peer-to-peer financial education program. It is designed to enhance the financial wellness of undergraduate students. Learn more at usf.edu/financial-education.

Employment

Many students seek employment for income to help pay for their college and living expenses. Colleges and departments have numerous opportunities for Federal Work Study and part-time employment for students. Visit usf.edu/student-careers.

Family Conversation Starters:

• “Who is financially responsible and accountable for college?” Every student and family’s decisions look different, so it’s helpful for your student to establish their college expectations from the onset to drive decision-making and budgeting.

• “Do you plan to work? Do you need to work right away or are you able to wait until you’ve adjusted?”

• “How much spending money do you need?”

• “How do you plan to stretch your money throughout the entire semester/year?”

19 UNIVERSITY OF SOUTH FLORIDA

Community Expectations

As

members of this community, all students are entitled to certain rights and responsibilities. In order to protect these rights and privileges, there are guidelines for conduct that are intended to facilitate the desired environment and educational goals of the university and its students. It is important each student becomes familiar with the rights and responsibilities afforded to them at this university. The following provides an overview of important policies relating to our community expectations. We encourage you to talk with your student about these expectations. For more detailed information about the policies, visit usf.edu/student-affairs/dean-of-students/policies or regulationspolicies.usf.edu.

Academic Integrity

Academic integrity is the foundation of the University of South Florida’s commitment to the academic honesty and personal integrity of the university community. Academic integrity is grounded in certain fundamental values, which include honesty, respect and fairness.

Code of Conduct

The Student Code of Conduct is a document that describes prohibited behavior that is counteractive to the goals and mission of USF and how the university will hold students and student organizations accountable. Students are responsible for knowing the information, policies, and procedures outlined in the Student Code of Conduct. Students and student organizations are responsible for their guest’s compliance as well.

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Hazing

USF prohibits any form of hazing of its students, including hazing by students or other persons associated with any student organization or group at any time and at any location. Hazing can be extremely detrimental to a community. It is important to know the policies and laws regarding hazing, the resources available to create organizations and teams that have strong community without hazing, and how to report actions that could violate these policies and cause harm to our community.

Alcohol and Drugs

As an open, public university, USF does not prohibit the legal consumption of alcohol on its campuses. However, behaviors and practices regarding the use of alcohol and drugs must comply with local, state, and federal laws and regulations. The intent of this policy is to establish guidelines and procedures for the legal and responsible use of alcohol.

Medical Amnesty Policy

USF encourages students to make responsible decisions in seeking medical attention in serious or life-threatening situations that result from alcohol and/ or other drug use or misuse. Students can report alcohol-related emergencies without fear of university-imposed disciplinary consequences.

Responsible Computing

Students are responsible for being aware of the policies regarding appropriate computer use on the USF network, including wireless connections and virtual private networks (VPN). Students should also be aware of the applicable local, state, and federal laws regarding responsible computer usage and copyrights. Copyright law protects the rights of creators of several different types of materials, including movies, music, television, and published works, including textbooks. Downloading materials through peerto-peer software or other means for the purpose of obtaining copyright-protected materials is prohibited.

Family Conversation Starters:

• “What are your personal boundaries

and values?”

Starting this conversation with your student is helpful in empowering them to align their behaviors with their beliefs, as well as communicating boundaries with others.

• “How

will you decide whether to drink or do drugs?”

Discuss various scenarios regarding alcohol, drugs, and decision-making with your student so they can begin deciding what their approach to these situations could be. Scenarios could include their personal use and limits, a roommate or friend’s use, or situations where they may observe someone in danger.

UNIVERSITY OF SOUTH FLORIDA 21

Parent and Family Notification

USF considers the student the primary contact for university communication and may restrict communication from the university to students only. As required by federal and state laws and out of respect for your adult student, the university will limit contact with the parent, guardian, or emergency contact unless the university determines that notification is necessary to protect or safeguard the health, safety, or the well-being of the student or others.

Families and students are encouraged to familiarize themselves with the Family Educational Rights and Privacy Act (FERPA) of 1974 and Florida Statute §1002.225 as they prohibit the university from disclosing a student’s educational records to any third party, including a parent, without the written consent of the student.

USF has the discretion to disclose to any parent or legal guardian of a dependent student (as provided in FERPA) under the age of 21 information about a violation of any federal, state, or local law or any rule or policy of the institution governing the use or possession of alcohol or a controlled substance if the institution has determined that the student has committed a disciplinary violation with respect to such use or possession.

Students are able to provide consent to waive their privacy by granting permission for third-party access. At USF, there are several different processes students can complete to provide third parties permission to discuss their education records and financial aid. Your student’s right to privacy is ultimately their decision, and these processes must be initiated and completed by them. You and your student can learn more about these processes here: usf.edu/registrar/services/privacy.aspx .

As your student makes the transition to USF, you will notice that the communication between the school and the family may be different from what you may have expected.
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UNIVERSITY OF SOUTH FLORIDA 23

Student Notification and Emergency Communication

The university considers the student the contact for university communication and does not have a notification system for family members. Please review the ways which information will be communicated to your student and have a conversation with your student regarding how you hope they will share that with your family. You can learn more about these resources at: usf.edu/em .

AlertUSF

Active students, faculty, staff, and eligible campus tenants in the USF community can participate in AlertUSF, which allows participants to receive emergency notifications through text messages. This tool is not available to family members.

USF Website

The most thorough, accurate, and up-todate information during an emergency will be posted on the USF homepage at usf.edu, which is available to students, families and the USF community.

USF Safe App

The USF Safe App is available as a free download. Smartphone users now have the ability to make emergency calls and other helpful functions to help improve their personal safety and security. USF Safe can

trigger Mobile BlueLight to alert Police. An interactive map helps students and others navigate on campus and the toolkit contains a flashlight, alarm and more.

Campus Safety Emergency Hotline

During extended emergencies affecting one or more of our campuses, recorded information and updates may be available by calling the Campus Safety Emergency Hotline:

Tampa �� 800-992-4231 St. Petersburg �� 727-873-4636 Sarasota-Manatee �� 941-359-4444 24

Family Conversation Starters:

• “How often and how will we communicate? When will I know to be concerned about your safety?”

• Ask your student what experiences they consider to be an emergency to them.

• Share your expectations for when and how your student would communicate to you about an emergency on campus that impacts them. Share that your expectation comes from a place of love and concern for their safety.

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■ Access to 3 0,00 0 fee -free ATMs nationwide*

■ Easy access for parents to make deposits and account access through 5,00 0 shared branches nationwide*

UNIVERSITY OF SOUTH FLORIDA 25 F E DE R A L C R E D IT U N IO N ® USF Bank anywhere with the USF BULLS VISA® debit card • On Campus • Across the Country
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Campus Safety

Blue Light Emergency Telephones

The Blue Light Emergency Telephones located throughout the Tampa and St. Petersburg campuses connects callers directly to the USFPD and automatically indicate the location of the caller. A student can activate a phone at any one of the Blue Light locations on campus and report their emergency to the USFPD Communications Center.

Emergency Management

The Department of Emergency Management (EM) coordinates activities to protect, prevent, mitigate against, respond to, and recover from disasters and emergencies affecting USF. Emergency Management provides a unified approach to all public safety and emergency resources, provides effective and timely communications between all safety units, and serves as USF’s single point of contact and management for emergency and crisis situations. Learn more at usf.edu/em.

USF makes every effort to provide a safe and secure environment conducive to living, learning, and working on campus. We encourage conversations with your student regarding safety and resources on campus.
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Hurricanes

Hurricane season is recognized in the southeast from June 1 through November 30. We highly encourage families and students to design a plan so that they are prepared should a storm impact Florida, the Tampa Bay area, or the community your student calls home. Please visit usf.edu/em for the campus hurricane guide and other university safety initiatives.

SAFE Team

SAFE Team is an on-campus safety escort program on the Tampa campus supported and operated by Student Government. Students can call 813-974-SAFE to have an escort accompany them by foot or golf cart to their destination (from 6:30 p.m. until 2 a.m.). Students may encounter a short wait until the phone dispatcher is available and may encounter wait times for their escort depending on the call volume.

SAFE Team also offers students safe rides home through UBER, which can be utilized while supplies last. For more information about SAFE Team and their offerings, visit usf.edu/student-affairs/ student-government/tampa-sg/tampasafeteam.

University Police (USFPD)

USFPD is dedicated to providing a safe environment for and in partnership with the community. USF’s highly trained police officers are very sensitive to the needs of our students and strive to establish relationships based on trust and mutual problem solving. They also offer a number of educational programs, including self-defense, bicycle registration, crime alerts, and theft prevention to empower the USF community in personal safety, home, and property security plans.

Tampa ͙ usf.edu/police St. Petersburg ͙ stpetersburg.usf.edu/police Sarasota-Manatee ͙ sarasotamanatee.usf.edu/campuslife/campus-safety UNIVERSITY OF SOUTH FLORIDA 27

Family Member Checklist

Utilize this checklist as a helpful resource as you navigate this transition alongside your student!

† Support your student in identifying healthy snacks and a wellness routine.

† Create a monthly budget with your student and locate the banking options on campus.

† Review tuition and fees. Make note of payment, deferment, and disbursement dates.

† Set your student up for success to manage their new living environment (i.e. laundry, ways to clean, purchasing essentials, etc.).

† Establish expectations for which method(s) and how often you will communicate with your student.

† Identify plans for school breaks, family vacations, and your student’s desired travel plans.

† Send text messages, emails, and mail with words of encouragement. Note that during midterms, finals, or times of stress, communication may look different from your student.

† Make note of key events and deadlines but allow your student to take responsibility for these areas.

† Encourage your student to stay on campus to create a sense of belonging (even if it is tough for you!). Plan a time to visit campus to experience your student’s life as a Bull.

† Give yourself permission to grieve, celebrate, or both (sometimes, at the same time!).

† Identify the support network you’ll have as you adjust to your new role in your student’s life.

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Additional Services to Identify as a Family

As your student transitions to college, they are also learning to navigate life outside of the classroom. Many students struggle to manage the routine or unexpected life events during the semester, but with some preparation and identification of resources, you can set them up for success. Take time with your student to research and identify businesses or individuals to support your family in these areas:

Car Care

Auto mechanic

Car dealership

Car wash

Oil change

Tire repair

Medical

Counseling/psychiatric services

Dentist

Dermatologist

Hospital

Medical specialist for ongoing health care

Oral surgeon

Pharmacy

Urgent care

Technology

Computer maintenance

Phone repair

Personal Care

Clothes shopping

Grocery store

Hair salon/barbershop

Nail salon

Place of worship

Travel

Hotel for family visitors

Tampa transportation options (bus, Uber, Lyft)

Transportation (i.e. airport, bus, train)

Additional Services

Banking

Dry cleaner

Local entertainment options

Special occasion deliveries (i.e. birthdays, well wishes)

Storage facility

UNIVERSITY OF SOUTH FLORIDA 29

Key USF Resources

Topic

Academic policies, curriculum, undergraduate programs

Accessibility services

Website

usf.edu/undergrad/

usf.edu/student-accessibility

Athletic tickets and schedules gousfbulls.com

Tampa: usf.edu/business-finance/controller

St. Petersburg: stpetersburg.usf.edu/cashier

Bill payment

Campus safety and security

Concern for student well-being

Counseling/mental health, emotional adjustment to college

Financial aid packages, scholarships

Housing processes, on-campus mail, and living experience

Sarasota-Manatee: sarasotamanatee.usf.edu/cashier

Tampa: usf.edu/police

St. Petersburg: stpetersburg.usf.edu/police

Sarasota-Manatee: sarasotamanatee.usf.edu/police

usf.edu/student-outreach

usf.edu/student-mental-health

usf.edu/financial-aid/

Tampa: usf.edu/housing

St. Petersburg: stpetersburg.usf.edu/housing

Meal plans and dining experience usf.edu/dining

Medical services

New student events, programs, and transition

Parent or family support or assistance

Parking information, passes, regulations, and appeals

usf.edu/student-medical

usf.edu/student-new-programs

usf.edu/student-parents

Tampa: usf.edu/parking

St. Petersburg: stpetersburg.usf.edu/parking

Sarasota-Manatee: sarasotamanatee.usf.edu/parking

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Topic Website

Prescriptions and over the counter medications

Recreation and fitness opportunities

Student centers

Student employment, internship, and career opportunities

Student grievances, intervention, and emergency response

Studying abroad

Support for academic, financial and other barriers to graduation

Tutoring and learning support

Veteran, active duty, service members, and military dependent support

Tampa: usf.edu/bcpharmacy

usf.edu/student-recreation

usf.edu/student-centers

usf.edu/student-careers

usf.edu/student-deans

usf.edu/world/education-abroad

usf.edu/student-advocate

usf.edu/student-tutoring

usf.edu/student-veterans

UNIVERSITY OF SOUTH FLORIDA 31
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