MoneyGuidePro® Consumer Engagement

NEW

WAYS TO DELIVER

THE RIGHT AMOUNT OF PLANNING

TO EVERY CLIENT, EVERY TIME

FINANCIAL PLANNING DOESN’T JUST HAPPEN. When and how it happens should be completely up to you.

With the right tools, you can engage every client and help them start creating a plan to achieve their goals or improve their existing financial plan. Either way you can help them create financial freedom and security while growing your practice and referral base.

©2018 PIEtech®, Inc., MGP_4073_1017

FIVE NEW WAYS TO DIFFERENTIATE YOUR CLIENT ENGAGEMENT:

bliss

The Retirement Compatibility Game, a fun and easy experience for couples that’s designed for mobile use.

Financial Freedom

A great way to quickly help people who want to control their debt and start saving.

Discovery Lab

Video-guided data gathering for better quality information with live consumer chat support available.

myMoneyGuideÂŽ

Two levels of guided planning to help more prospects and non-planning clients create a customized plan.

Enhanced Aggregation

Automated account aggregation for complete and up-to-date client data and personal financial management tools for clients.

bliss The Retirement Compatibility Game We have found from working with thousands of advisors that many couples fail to talk about retirement with each other, even about their goals, finances, lifestyle or concerns. Unfortunately, that can lead to relationship and financial problems once couples enter into retirement. bliss is an interactive game to help couples learn about their differences and similarities for retirement. It’s designed to help couples talk about important topics and gather information to work on next steps. For advisors, bliss is a great way to engage in initial planning without marketing financial planning.

GRAY DIVORCE ON THE RISE Divorce rate amongst Americans since 1990

2X 3X

Ages 50 + has roughly doubled.

Ages 65 + has roughly tripled.

Pew Research Center, Led by Baby Boomers, divorce rates climb for America’s 50+ population, 3/9/2017, http://pewrsr.ch/2mFFTub ©2018 PIEtech®, Inc., MGP_4073_1017

WHO IS BLISS GOOD FOR? up Co

les wh o

• Do not already have a plan or have been reluctant to create a plan.

• Are unwilling to invest a lot of time or energy into planning.

• Want to start discussing their goals, expectations and concerns privately or on their own time.

o

visors wh d A

• Want to create an interest in planning with a unique offering.

• Want to help couples explore important retirement topics.

• Want to digitally gather key client data before meeting with them.

• Engage prospects with this fun easy experience that requires a low commitment of time, don’t market or discuss financial planning.

to implem s a

en t

Id e

• Want to gauge the commitment and quality of prospects.

• Encourage couples to explore potentially sensitive topics privately to help them prepare for next steps.

• Use the data gathered to begin identifying expectations, goals, needs and potential solutions for your clients.

• Use bliss to help identify ways to engage both spouses.

Financial Freedom A tool for debt control People often struggle to save when they are focused on their debt. Financial Freedom is designed to help prospects and clients minimize and control their debt so that they can save for short-term goals as well as retirement. Ultimately, it helps them decide where to best apply any extra money they may have on a monthly basis.

60%

of non-retired middle-income Boomers spend as much or more than their household income.

Center for a Secure Retirement, Paying for the New Retirement: Responsibilities and Challenges for MiddleIncome Boomers, 7/2016 Š2018 PIEtechŽ, Inc., MGP_4073_1017

Only 1/4

of retirees are debt-free.

WHO IS FINANCIAL FREEDOM GOOD FOR? • Want to get a better grasp on their financial future.

ients who Cl

• Want to reduce or eliminate their debt.

• Want to allocate extra money towards debt or short-term goals.

• Are learning to manage their finances.

o

visors wh d A

• Have clients who carry a lot of debt, including high income earners.

• Want to engage prospects with options that don’t require full financial planning.

• Engage prospects and clients who haven’t been able to plan because of debt concerns.

to implem s a

en t

Id e

• Want to help clients start creating a plan to achieve goals and save for retirement.

• Show clients how this tool can help them save towards shortterm goals and retirement.

• Motivate clients to allocate extra money to eliminate debt by considering alternatives in the Play Zone® to see what else they can accomplish.

• Engage clients’ adult children with this tool as an additional service.

Discovery Lab Online guided data gathering with consumer chat support PIEtech’s proprietary research found that clients experienced lower stress when they completed online data gathering and even lower stress when it was a video guided experience.

Discovery Lab enables clients to enter their personal information, see a current result and explore trade-offs using the interactive feature, Play Zone®.

It is designed to help clients provide more accurate and complete information before meeting with their financial advisor, while allowing the advisor to provide advice and recommendations sooner.

2 out of 3 clients prefer entering personal data and discussing their goals at home before meeting with a financial advisor.

28%

less stress was experienced by clients who completed guided data gathering.

PIEtech, Biometric Stress Research, 2/2017

©2018 PIEtech®, Inc., MGP_4073_1017

WHO IS DISCOVERY LAB GOOD FOR? • Want to get started on planning.

ients who Cl

• Appreciate the opportunity to provide data on their own time.

• Want to use time with their advisor efficiently, discussing solutions and addressing their questions, rather than completing data entry with them.

isors wh o

v Ad

• Want to engage their prospects and clients in the planning process from the beginning.

• Want to start their client engagement and planning process with a better understanding of their clients.

a

o implem st

en t

Id e

• Want to make an informed decision about the type of engagement, time and energy they allocate to each client.

• Encourage clients to provide data on their own time and to explore potentially sensitive topics privately.

• Suggest they consider tradeoffs using this tool to achieve their goals.

• Let clients know that this tool will enable you to help them sooner.

myMoneyGuide® The online guided planning experience: Lite and Expanded Now with two levels of guided planning, myMoneyGuide® is a great prospecting tool. It enables clients to create a basic financial plan and then request help from a financial advisor. Throughout the experience, myMoneyGuide positions the advisor as the planning expert.

The Lite version typically takes 30 minutes to complete and quickly gets clients to a result. It’s designed for people who have fairly simple financial situations.

The Expanded version is intended to take 60-90 minutes and is designed to gather more financial information and result in a more comprehensive plan. Live chat support is available for both levels.

92%

of clients who have completed myMoneyGuide® recommend it. myMoneyGuide® User Survey, 2016-2017 ©2018 PIEtech®, Inc., MGP_4073_1017

WHO IS MYMONEYGUIDE® GOOD FOR? C

• Are interested in planning but would prefer to get started on their own.

lients who

• Appreciate the opportunity to begin a plan on their own time and in the privacy of their own home.

• Prefer to use the time with their advisor to improve their plan, ask questions and discuss solutions.

isors wh o

v Ad

• Want to engage prospects and quickly determine if they are a good fit.

• Want to give their prospects and clients an option to engage based on how much time and effort they want to invest.

a

o implem st

en t

Id e

• Want to add human value and provide informed advice from the beginning of the client relationship.

• Reach out to prospects and nonplanning clients with an affordable flexible option through social media, email or a website.

• Let prospects know that this educational tool will help them create a plan and increase their confidence level with their financial decisions.

Enhanced Aggregation Easy view of key aggregation features Data aggregation is an important part of securely creating a complete and informed view of your clients.

It’s instrumental in keeping a plan up-to-date and adding value to the data you get from it.

The enhanced framework provides a seamless aggregation experience within MoneyGuidePro® at the data entry level and through the client planning portal.

This new framework allows us to expand aggregation options over time as well.

3 out of 4

consumers who follow a budget, still use manual processes, like Excel spreadsheets, to manage it.

Accenture, The Digital Disruption in Banking, 2015 ©2018 PIEtech®, Inc., MGP_4073_1017

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r experie

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ce

Be

k

w of fe vie a res tu

Qu ic

BENEFITS FOR CLIENTS AND ADVISORS • Snapshot, within the client planning portal, now has easyto-view tabs to display the key aggregation features.

• Personal financial management tools that are easily viewable and accessible encourage clients to focus on their short- and longterm financial well-being and planning success.

• Linking held-away accounts is now built into the Discovery datagathering process, making it a more intuitive client experience.

• Subsequent Money steps are now auto-populated with any assets or liabilities linked via aggregation.

• Seamless transition between aggregation and financial planning.

Result

• Better quality plans with real-time data.

• Greater client trust in plan results through data and process transparency.

• A clearer picture of client asset allocation and net worth.

THE RIGHT AMOUNT OF PLANNING – EVERY TIME FOR EVERY CLIENT

©2018 PIEtech®, Inc., MGP_4073_1017

bliss, Financial Freedom, Discovery Lab, myMoneyGuide® and Enhanced Data Aggregation

put you in the driver’s seat for planning. These innovative new options build even more client interaction into the already engaging MoneyGuidePro® experience.

MoneyGuidePro’s consumer engagement

software release helps advisors engage prospects and clients at different levels – whether clients are just starting to think about their financial future or ready to create holistic financial plans.

These solutions add efficiency, make planning scalable and help advisors build a planning culture to better meet clients’ and your firm’s needs.

Learn more now at www.MoneyGuidePro.com 800.743.6938

www.MoneyGuidePro.com 800.743.6938

©2018 PIEtech®, Inc., MGP_4073_1017