A Note from Troy

At Boone Health we like to say, “Every employee takes care of our patients,” but what does that mean? I have two outstanding examples.

Ruby Henderson, our 2022 Employee of the Year, has been a part of Boone for over 40 years. As a Physical Activity Tech in our Broadway Outpatient Therapy clinic, hers is the first face our patients see when they arrive – and Ruby is ready for them before they walk through the door. Each afternoon, she reviews tomorrow’s schedule to ensure that our patients’ needs are accommodated before they arrive. She helps new patients get established and stay on course with their treatments. Many patients mention her by name when they tell us about their positive experiences with Boone Therapy.

Ruby is greatly appreciated by her coworkers as well. When she reviews the schedule, she also thinks about what our therapists need so that patients get the most from each appointment. By making it easier for our physical, speech, and occupational therapists to provide exceptional care, Ruby upholds our mission by making Boone an excellent place to work and to receive healthcare.

By now, you may have seen Ruby on TV or online. When she was asked to be featured in our latest ad campaign and learned that we’d be filming in the Boone Therapy clinic, her immediate concern was that the camera crew not take up too much space in the waiting room. Her “patients first” approach reflects the best of Boone – and while her being named our Employee of the Year was a coincidence unrelated to our ad campaign, it makes perfect sense.

Our 2022 Leader of the Year, Security Operations Manager Joe Bayer, manages areas most of us don’t see and may never see. If you’ve ever called our main line, you’ve talked to one of Joe’s teams. He’s active both on our campus and in the community, collaborating with local and regional organizations to keep us prepared for any potential crisis. He held a significant role in our COVID response – including training a team of entrance screeners during the peak of the pandemic – and his commitment to this work helped us keep our patients and staff safe.

Joe takes his responsibilities seriously, but he’s well-known for his friendliness and good sense of humor. He understands the unique needs of promoting security and emergency preparedness in a clinical environment without losing sight of what makes Boone special. His work makes it easier for our employees to focus on delivering high quality care to our patients even under difficult circumstances.

A healthcare organization thrives because of people like Ruby, Joe, and everyone else who’s committed to giving their best. Our patient care staff, medical staff, and support staff share one mission: To improve the health of the people and the communities we serve.

Even if you’ve never thought about working in healthcare, if you take a service-oriented approach to your work, if you strive for excellence, if you enjoy being part of a team and making a difference, we may have a place for you at Boone!

I encourage you to visit www.boone.health/careers and find your opportunity to care for our patients.