Division Reaching More Patients in Need Through Advancements in Technology

AS I REFLECT on 2022, I would like to take a moment to thank the team members in the South division for their dedication to reaching more patients in need through advancements in technology. Our teams have been instrumental in adapting to advancements in GBT (Guided Biofilm Therapy) and Overjet. I am consistently impressed with our practices and team members for their willingness to seek growth opportunities within their roles.

Our hygienists have been a notable example of how, in true DCA fashion, when we collaborate and focus on our patients, we allow for innovation. For the implementation of GBT, the hygienists were willing to devote the necessary time to learning the innovative technology through a combination of hands-on training, course work within the DCA Career Academy, and focus groups dedicated to feedback and support. These hygienists are able to share best practices and connect while striving for a common goal of achieving quality patient care.

As a division, our common goal is not only to elevate the patient experience, but also to implement efficiencies. We have seen Overjet to be a tool which permeates through the entire practice. Overjet has allowed us to gain more insight to the true needs of our patients. Operationally, we are consistently searching for solutions to process our insurance claims in a timely and efficient manner. Overjet is a step in the right direction.

The resilience of our division is truly second to none. We were able to conquer Hurricane Ian followed by Hurricane Nicole. When faced with challenge, I am always confident in our ability as a team to overcome any obstacle; 2023 will be no different! I am looking forward to what 2023 will bring. Thank you all for your dedication and commitment to our patients.