Patient Convenience Continues to be our Focus

2023 WILL BRING another great year for the Central Division. The year just started, and we’ve already partnered with bestin-class offices that will more than double our presence in Illinois and Wisconsin. To our new and existing team members we look forward to supporting you and your offices in the New Year.

In 2023, patient convenience continues to be a significant focus for us. DCA offers industry leading tools to help improve the patient experience at your office. The experience starts when a patient begins looking for a dentist online. DCA’s Marketing department develops effective digital and social media marketing strategies to drive new patients to your office. Once a patient finds your practice, DCA builds websites that make it easy for patients to book appointments and fill out forms online. In 2023, we are already planning to upgrade 27 practice websites in the Central Division.

Patients have serval options when choosing a dental office, so naturally they will choose the simplest most comfortable option. Patients prefer same-day dentistry and seek out offices that offer it. That is why same-day dentistry continues to be a focus for DCA.

In a survey performed by Exevia GmbH, single appointment dentistry is appealing to the patient:

• 85% of patients would prefer same-visit dentistry.

• 50% would pay more to receive restorations in one appointment.

• 67% would travel farther to receive care.

We are here to help implement workflows at your office to improve same-day care. For example, DCA has partnered with Overjet AI software to help improve patient care, increase case acceptance, and automate administrative tasks. Dentistry has a high level of financial barriers that cause many people to put off care. DentRite, DCA’s discount plan can help breakdown that barrier for your patient. Patients can save up to $250 per year on preventive care and 20% on all other services with DentRite. In addition, DentRite increases case acceptance. DentRite patients spend $148 more per year than cash paying patients. Whether it is making it easier for patients to schedule at your office, reducing their number of appointments, or making treatment more affordable, DCA has many tools to help you improve the patient experience. Your team of regional managers and I look forward to implementing these tools and others in the coming year.