v10n15 - Good Ideas: Work

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The Big 50: Tips for Work Success by Donna Ladd

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1. Be a well-rounded, likeable person people want to hire. 2. Get out of the house and meet people constantly. 3. Get everyone’s business card or email address and drop a quick “wonderful to have met you� note within 24 hours. (Or be creative: JFP events coordinator Shannon Barbour sent me a note, a signed book and a Barbie doll to get my attention when she was interviewing with us.) 4. Help other people as often as possible and however you can. They will, in turn, pass on opportunities to you. 5. Get involved in any alumni organization you can. 6. Be organized about your search: have a list of places and people to check in with regularly. 7. Call someone you admire, in a field you want to work in, and ask for an informational interview to learn more about what they do. Ask lots of questions. 8. To get someone to like (and want to help) you, ask them lots of questions about themselves, then listen intently. Humans can’t resist people who do this well. 9. Take classes in areas you want to work in to increase your skills and your network. Then stay in touch with the teacher and other students afterward. 10. Do volunteer work; it often leads to great jobs and references.

1. First, research the company and its management like mad. Follow it on social media; learn what matters to its management. 2. Write an amazing cover letter targeted to the job. The resume is important, too, but the letter is your chance to make a good first impression and tell them how great they (and you) are. 3. Don’t make errors in your letter or resume. Show you took time to get it right. If you’re shoddy before you’re hired, well ... 4. Figure out what skills they need and start learning or improving them. If they need you to know a certain software program, sign up for a program or a webinar. 5. Be clear that you’re not just looking for a job, you’re looking for a career with their company—today and five years from now. 6. Don’t be negative about a former boss under any circumstance. 7. Over-dress a little for the interview even in “creative� offices. It shows you’re a professional. 8. Do not ever walk into an interview smelling like cigarette smoke or strong perfume. Or pot. 9. Have great questions to ask about the company; show you’re dying to work there and will overcome hurdles to get the job. 10. Follow up immediately with a thank-you email and in a day or two, a handwritten note. Extra points if it’s a cool arty card.

1. Be who you said you are in your interview. Follow through. 2. Be a problem-solver and action person. Go to your boss with problems and possible solutions. 3. Be enthusiastic about learning new skills and taking on new challenges on the job. 4. Never “delegate back up� to a boss by not finishing a job and expecting them to, or not checking your work so someone else has to catch your mistakes. Grrr. 5. Be positive every day; compliment people (like hairstyle and shoes, not their figure); praise others; say good morning, goodnight, thank you, please. 6. Own your mistakes and show you are determined to fix them. 7. Look everyone you talk to in the eye; study and use good body language. Have a firm handshake. 8. Be your boss’ favorite person to turn to in a crunch so they believe they can’t do it without you. 9. Don’t constantly overwork, but make your deadlines. 10. Manage your time and be organized. Never have to be reminded about your responsibilities.

1. Demonstrate from day one that you want to learn and teach those around you. 2. Project confidence in your skills; one way is to praise others, even your manager. 3. Admit mistakes fast and fix them immediately. Don’t take feedback personally; it’s just feedback. 4. Surprise people because you’ve done things before being asked. This makes managers happy. 5. Be someone who lifts up the whole team with your enthusiasm and passion. Participate in office activities from events to Dirty Santa. Be a company loyalist and family member. 6. When someone expresses a problem, immediately suggest how to fix it and/or help communicate it to those you can. 7. Be an innovative idea machine. 8. Show you’re not allergic to work—that you, in fact, enjoy and thrive on focused work 9. Radiate a can-do attitude. If you can’t do it, explain why calmly. 10. Demonstrate regularly that you can delegate, teach and mentor, and enjoy doing it.

1. Know that the last thing you do is the first thing your employer will remember. Always. 2. When possible, warn your employer well in advance that you’re thinking about leaving. Then it becomes a partnership in making your exit work well for everyone. 3. Professionals show they value their contribution by offering good notice. Saying “two weeks is standard� makes you sound like a service worker who doesn’t take your job seriously. 4. Don’t think your boss will consider your vacation and holidays as real “notice.� Count notice days as they do: how many days you’ll be fully employed in the office, prepping for replacement. 5. Tie up every loose thread, and do everything you say you will. 6. Make checklists for your replacement, and mentor them well. 7. Never make negative statements about the company and employees to the replacement. They always tell what you said. 8. Take every personal item you brought to the company. 9. Never goof off and utter or think the phrase “What are they going to do, fire me?�; actually, they will just decline a reference. 10. Always write a personal note thanking your employers for what they taught you; then stay in touch with them to stay fresh in their minds for references.

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