2 minute read

How we support our planners & leaders

Travel programs are a wonderful way to foster relationships and even raise funds for your organization. Whether you’re an

educator, curator, birder or organization leader, Holbrook can help you accomplish your goals by matching you with the best itinerary and providing superior service and expertise, every step of the way.

HELPING YOu AT EVERY STEP

Planning a travel program with Holbrook is easy. We offer a full menu of services to support you, from the initial planning stages to the return home. We handle all the field operations like clockwork; we provide liability coverage, easy enrollment, optional travel insurance, a dedicated travel specialist, and 24hour emergency answering service.

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cHoosE Your itinErarY Based on your specific interests, dates, and goals, your Holbrook Group Travel Specialist will help you decide which itinerary and level of customization are right for you. rEviEW our proposal Your specialist will provide a detailed proposal with the final itinerary and pricing. Once you accept, we handle all the logistics for you. gEt tHE Word out We provide you and your participants with an initial information packet, plus a brochure and dedicated webpage. We can also supply posters, email copy, and presentations. Enroll Your participants We make it easy for your travelers to register by offering online enrollment, payment plan options, and other resources, saving you the trouble of collecting paperwork or money.

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Our risk management standards, precise safety protocols, $5 million liability policy, and travel insurance options ensure a worry-free experience.

FuLL SERVICE SuPPORT

As a full-service travel provider, we’re ready to assist you — and your participants — with every detail. Our in-house specialists are available for participant queries and logistics, and can help with flight arrangements if desired. Our emergency line is monitored 24/7/365 in case any issues arise while your group is in the field.

HOLBROOk’S mYACCOuNT

Holbrook’s myAccount feature is an online resource that makes your trip planning and management even easier. Through their client portal, your travelers have instant access to their trip details, and they can make and track payments, update their personal information, keep up with important deadlines, and download resources.

Plus, as the trip organizer, you have access to even more features: Track enrollments, see your travelers’ flight schedules and pending payments, easily send emails to the entire group at once, and upload your own resources or reading material for travelers to see.

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submit final paYmEnts Final payments are usually due 95 days prior to departure, depending on your destination. Holbrook's "My Account" keeps track of your group’s payment status for you. rEviEW Your final packEt You’ll receive your final information packet 2-3 weeks before your group leaves. You may want to host a bon voyage meeting with your travelers.

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sit back and EnJoY tHE ridE Your group heads to the airport, ready to experience the trip of a lifetime!