Tribal Government Gaming 2013

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RE-DESIGNING TRIBAL CASINOS | NIGC UPDATE | NIGA REVIEW | ANNUAL TRIBAL GAMING DIRECTORY

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An Annual Industry Report | 2013

publication | $10 | www.tribalgovernmentgaming.com

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publication

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2013 The tenth annual edition COVER STORY

COLUMNS

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25 and Counting

NIGC

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A Term In Review A quarter century after the passage of the Indian Gaming Regulatory Act, Indian casinos are credited with lifting many tribes out of poverty and providing vital benefits for countless Native Americans. A look at IGRA’s impact on its 25th anniversary.

BY TRACIE STEVENS

NIGA

36

Show of Shows

BY ERNEST STEVENS, JR.

MARKETING

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5 Steps to Better Relationships

BY MARTIN R. BAIRD

BY KATHERINE A. SPILDE, PH.D.

DEPARTMENTS

FEATURES IGRA ORIGINS

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A look at the birth of the Indian Gaming Regulatory Act of 1988, through the eyes of three professionals who were there at the beginning. BY ROGER GROS

REBIRTH BY RENOVATION 16 Key architects and designers of Indian casinos relate how renovations and retrofits have helped tribal casinos remain competitive.

PUBLISHER’S LETTER

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TRIBAL GOVERNMENT GAMING 2013 DIRECTORY

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AD INDEX

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CORPORATE PROFILES AINSWORTH GAME TECHNOLOGY

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ARUZE GAMING AMERICA

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BALLY TECHNOLOGIES

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BMM TESTLABS

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CUNINGHAM GROUP

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FUTURELOGIC, INC.

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GLOBAL CASH ACCESS

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HNEDAK BOBO GROUP

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Tribal gaming officials have been at odds about how to approach the arrival of internet gaming, and how to make sure tribes are not left out of the lucrative new business.

THE INNOVATION GROUP OF COMPANIES

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JBA CONSULTING ENGINEERS

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KONAMI GAMING

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BY ROGER GROS

MULTIMEDIA GAMES

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SHFL ENTERTAINMENT

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SOSH ARCHITECTS

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SPIELO INTERNATIONAL

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THALDEN BOYD EMERY ARCHITECTS

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WELLS FARGO GAMING DIVISION

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THE NEW BIA

BY DAVE BONTEMPO

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Kevin Washburn, the new director of the federal Interior Department’s Bureau of Indian Affairs, explains the Obama administration’s policy toward Indian gaming. BY DAVE PALERMO

THE iGAMING QUESTION 28

CALIFORNIA ONLINE

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The state of California, with more than 100 Native American tribes and ready-made critical mass of potential i-gamers, is the epicenter of the tribal debate over online gaming. BY PATRICK ROBERTS

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www.tribalgovernmentgaming.com 3

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FROM THE PUBLISHER Roger Gros, Publisher

HAPPENING NOW

rgros@ggbmagazine.com

Frank Legato, Editor flegato@ggbmagazine.com

Robert Rossiello, Art Director

ROGER GROS

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s I wrote the online gaming piece for this year’s Tribal Government Gaming, I was fascinated by the divide in Indian Country about the subject. There are passionate arguments being made on both sides of the issue, and I can understand why these positions are held so steadfastly.

There is a small parallel with commercial gaming and its long-held opposition to online gaming, a position that only began evaporating a couple of years ago. Like tribal casinos, commercial casino companies were terrified that a new form of gaming would keep players at home rather than traveling to their gaming halls. And putting their heads in the sand seemed to work for a time, but online gambling by U.S. players grew steadily. It halted quickly in 2006 upon the passage of the Unlawful Internet Gambling Enforcement Act, but the market was slowly rebuilt and today is equal if not greater than 2006.

Technology has also rocketed forward.

Today, it’s not unreasonable to assume that you can identify your players, bar underage and problem gambling, and be assured that the player is where the geo-locator says he is.

In fact, online gaming is better at the integrity issues because there is an electronic record of every game, move, decision and transaction.

Commercial casino companies eventually came to the conclusion it’s better to get in front of the issue rather than being left behind.

So, what convinced the commercial casinos to change their stance is the beginning of a discussion to make tribal government gaming consider what course is best.

Of course, Indian gaming has other issues, some more important than player identity and geo-location. Tribal sovereignty is a concept that is inviolable in Indian Country. In some respects, online gaming seems to threaten that, should the federal government or the individual states take control of it. After all, one sovereign cannot tax another, and the sovereign that submits to taxation or other control loses a bit of its independence.

But can tribal sovereignty still be protected while submitting to taxation? There are many companies owned by tribal members and even tribal governments that operate off the reservation and are therefore subject to state regulations, oversight and taxation, with no loss of tribal sovereignty. Construction

companies, retail operations or service organizations are just a few examples of businesses run by tribes subject to state oversight.

So if a tribe sets up a public online gaming company organized under state regulations and subject to state taxation, but separate from tribal government, is that a violation of sovereignty? When the Mohegan tribe won a commercial gaming license in Pennsylvania, subject to the same rules, regulations and taxation as any state casino or racino, did that threaten the tribe’s sovereignty? The answer is clearly no, so why can’t the same principle apply for online gaming?

That’s not to denigrate the concerns of many tribes about the impact of online gaming. After all, the remote locations of many tribal casinos already take an effort by the players to travel to them, so if they can gamble online in the comfort of their own home, that trip may seem even more onerous.

But if tribes do not act and a state lottery or other commercial enterprise fills the vacuum, where does that leave the tribes?

In many ways, the growth of online gaming is inevitable. Tribes can’t stop it, but they can play a role in it. The question is what role will it will be and how it can be crafted to save sovereignty and become a net gain.

Yes, the arguments on both sides are passionate and convincing, but each party must realize that online gaming offers both opportunities and challenges. To sit back and wait for the next development in online gaming is not an option. Tribes need to be proactive and ready to step up to take control of their own online-gaming destinies. There are many experts in this field who can draw that middle road between those tribes fearful of the impact of online gaming and those that want to drop everything to grab the advantages.

John Tahsuda told me that when gaming first started in Indian Country, there was little gaming experience, but tribes had nothing to lose, so mistakes didn’t have many consequences. That’s not the case today. Mistakes and missteps can have serious results, so every gaming tribe needs to study online gaming and evaluate how they can play a part in this new and exciting industry for the benefit of the tribal community. Don’t make the mistake of burying your head in the sand while the industry runs you over.

rross@casinoconnection.com

David Coheen, North American Sales & Marketing Director dcoheen@ggbmagazine.com

Floyd Sembler, Business Development Manager fsembler@ggbmagazine.com

Becky Kingman-Gros, Director of Operations bkingros@ggbmagazine.com

COLUMNISTS Martin R. Baird, Tracie Stevens, Ernest Stevens, Jr.

CONTRIBUTING EDITORS Dave Bontempo, Pamela Jones, Dave Palermo, Patrick Roberts, Katherine Spilde

EDITORIAL ADVISORY BOARD Mark A. Birtha, Vice President and General Manager, Fiesta Henderson Casino Hotel Julie Brinkerhoff-Jacobs, President Lifescapes International Nicholas Casiello Jr., Shareholder Fox Rothschild Jeffrey Compton, Publisher Compton Dancer Consulting E-Reports Dean Macomber, President, Macomber International, Inc. Courtney Muller, Group Vice President, Global Gaming Expo Reed Exhibition Companies Judy Patterson, Senior Vice President & Executive Director American Gaming Association Jim Rafferty, President, Rafferty & Associates Thomas Reilly, General Manager, ACSC Product Group Eastern Region Vice President, Bally Systems Steven M. Rittvo, Chairman, The Innovation Group Katherine Spilde, Executive Director, Sycuan Gaming Institute, San Diego State University Ernie Stevens, Jr. Chairman, National Indian Gaming Association Roy Student, President, Applied Management Strategies David D. Waddell, Partner Regulatory Management Counselors PC Casino Connection International LLC. 6625 S. Valley View, Suite 422, Las Vegas, NV 89118 702-248-1565 • 702-248-1567 (fax) www.ggbmagazine.com

The views and opinions expressed by the writers and columnists of TRIBAL GOVERNMENT GAMING are not necessarily the views of the publisher or editor.

Copyright 2013 Global Gaming Business LLC. Las Vegas, NV 89118 TRIBAL GOVERNMENT GAMING is a special supplement published by Casino Connection International LLC. Printed in Nevada, USA. Postmaster: Send Change of Address forms to: Casino Connection International, 6625 S. Valley View Suite 422, Las Vegas, NV 89118

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NIGC

A TERM IN REVIEW Reflecting on the past, looking toward the future

BY TRACIE STEVENS

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ver the past two and a half years, by working together, tribes and the National Indian Gaming Commission have furthered compliance with the Indian Gaming Regulatory Act and NIGC regulations throughout Indian Country by implementing the A.C.E. initiative, a three-step approach to regulation of Indian gaming.

A.C.E. stands for assistance, compliance and enforcement, in that order. The commission believes that the NIGC’s responsibility as the federal prong of Indian gaming’s threetiered regulatory structure is, first and foremost, to assist tribes to comply with federal regulations and maintain high levels of security and integrity within their operations.

Enforcement actions, though necessary in some circumstances, can be prevented in most cases with proper assistance. Thus, the commission is dedicated to assisting tribes to prevent problems requiring NIGC enforcement action.

One of the biggest challenges we faced at first was figuring out how to remedy problems before they became critical. To that end, we developed four priorities to implement the A.C.E. initiative: consultation and relationship building, training and technical assistance, regulatory review, and agency operations review.

Because each of us came from Indian Country, we realized from the start that an open, candid relationship between tribes and the NIGC is integral to the success of anything we would do. Therefore, we made consultation and relationship building a major priority.

In that effort, we began by asking tribes for feedback on basic issues, like how best to consult with tribes. Then, we asked tribes where we could improve our regulations from a practical standpoint in today’s evolving industry. And we listened to what tribes said, and talked about what we intended to do. We wanted open communication with tribes, whether through consultation, training, technical assistance, or other forms of guidance, because without it, the A.C.E. initiative would not work.

We are still refining our consultation process to maximize tribal and federal

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resources and to ensure honest, candid government-to-government communication.

Most recently, we have updated our Draft Consultation Policy. The new draft provides greater clarity and a more streamlined approach to consultation. We hope that our new Draft Consultation Policy helps ease those burdens on tribes. We welcome tribal comments on the draft, which is available on our website at www.nigc.gov.

The second, but equally important, priority that supports the A.C.E. initiative is training and technical assistance. Over the past two and a half years, our training and technical assistance courses, site-specific trainings, and guidance from our regional offices have helped prevent enforcement actions. For example, the NIGC staff noticed issues regarding late audits, licensing and fees.

Instead of recommending enforcement actions, our staff began to remind tribes in advance of approaching deadlines by sending written notices.

Since then, timeliness has improved significantly. Indeed, in the past fiscal year, there were very few incidents of late audits and late fee worksheets. And in nearly all cases, after the issues were identified, the NIGC staff made efforts to reach out to the tribes, and in doing so, was able to work with the tribes to remedy the non-compliance.

We have noted high rates of compliance across regions. We attribute this directly to increases in training and technical assistance opportunities and staff interaction with tribes.

We have experienced increases in the number of training requests received by tribes and fewer critical problems. These numbers show that working alongside tribes has a direct impact on compliance, and maintains the security and integrity of Indian gaming.

The integrity of the industry does not rely only on following the rules, but also on having good, practical rules to follow. Therefore, two years ago, the commission committed to conducting a thorough regulatory review. We consulted with tribes, asked for guidance from a tribal advisory committee, and dedicated significant agency resources to making

sure that this industry, especially tribal gaming regulatory authorities, as the first line of defense, has the best regulations possible.

All in all, we are proud of the success of our regulatory review effort, which has resulted so far in 10 final rules, one repeal, and two notices of no action. We can see the A.C.E. initiative working through our regulatory review because our regional offices have already received requests for training and technical assistance on the new and updated regulations. This is exactly the type of cooperative, collaborative relationship that we envisioned when we came together as a commission.

As we look toward the future, we will continue to review and update our regulations where appropriate and remain committed to consultation and collaboration with tribal governments.

Finally, we looked internally at our own agency operations in an effort to improve efficiency and effectiveness from within. We conducted an agency reorganization to improve workflow, get rid of redundancies and better manage resources. As a result, we have seen improvement in the NIGC’s ability to respond to industry needs, as well as increased communication among agency components. As we look forward, we will continue to improve the NIGC’s internal operations.

For the past two and a half years, we have used the four priorities as guideposts to support the A.C.E. initiative. By working respectfully and openly with tribes and focusing on our four priorities, the A.C.E. initiative is working. As we move into the future, we will redouble our commitment to A.C.E. by consulting with tribes and maintaining candid, honest communication, helping tribes maintain compliance with federal laws and regulations through training and technical assistance, revisiting our regulations periodically to ensure that they make sense in the ever-evolving gaming industry landscape, and continuing to improve our internal operations so that we are better able to serve tribes.

Tracie Stevens is chairwoman of the National Indian Gaming Commission.

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The tribal commitment to demonstrating the social and economic impacts of tribal government gaming in the United States

BY KATHERINE A. SPILDE, PH.D.

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On October 17, 1988, when Congress passed the Indian Gaming Regulatory Act (IGRA), it was not possible to predict the profound socioeconomic and cultural changes that would occur on and near American Indian reservations in the United States due to gaming on tribal lands.

Tribal governments have invested gaming revenues wisely and continue to grow out of poverty while making substantial capital investments in tribal communities as well. While the income gap between reservations and the rest of the United States remains large, tribal governments have used the opportunity of tribal government gaming to narrow the gap. By now, it is clear to those both in and outside of Indian Country that the two major policy mandates of the 1988 IGRA (to stimulate economic development and to strengthen tribal governments) have been achieved.

While the impacts of tribal gaming are well-known to the tribal governments and communities themselves, I have had the privilege of working with tribal leaders and organizations to help document, articulate and disseminate the cultural, social and economic outcomes related to gaming for nearly 20 years. For the past five years, as chairwoman of the Sycuan Institute on Tribal Gaming at San Diego State University, I have also had the honor of directing much-needed funding to support important research on tribal government gaming’s profound social and economic impacts on communities and cultures.

While there are numerous stakeholders with an interest in tribal gaming’s impacts, including Congress, state governments and local communities, it is the tribes’ commitment to research about tribal government gaming that stands out in the past 25 years. Rather than allow their stories to be told by outside interests that may misrepresent or underestimate the complexities of tribal gaming’s effects on communities, tribal governments and organizations have taken the lead in building a research agenda that recognizes that tribal gaming research is still an emerging field that requires interdisciplinary and creative methodologies, including qualitative

CENSUS DATABOOK

methods capable of analyzing the unique policy goals and intended social returns embedded in IGRA. While tribal governments have always been gifted at telling their own stories, the first major political impetus for creating a coordinated national research agenda on tribal government gaming’s impacts was in response to public hearings being held by the National Gambling Impact Study Commission in 1998. At that time, the NGISC’s political strategy was to pit the various gambling industry segments against one other in order to develop a continuum of “good” gambling and “bad” gambling in the United States. As a political maneuver, tribal governments were essentially positioned by the commission as a subset of the larger commercial casino gambling industry.

Since the NGISC research agenda consisted of directing the same policy questions at each industry segment (such as the relationship between commercial casinos or tribal government gambling and certain social or economic outcomes), this approach to evaluating tribal government gaming revealed that the impacts from tribal casinos are similar to those of the commercial casino gambling industry, with a few important exceptions related to the unique policy and social environments that tribal governments manage.

In the end, the NGISC acknowledged that “the gambling industry is far from monolithic,” and that each segment of the gambling industry “has its own distinct set of issues, communities of interest and balance sheets of assets and liabilities.” With this NGISC finding as a backdrop, tribal governments began to differentiate themselves along these important dimensions.

The National Indian Gaming Association

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fter the release of the NGISC’s final report in 1999, the National Indian Gaming Association created the first National Indian Gaming Library and Resource Center to serve as a clearinghouse of information about the tribal government gaming industry, including its unique regulatory structure and the targeted uses of tribal gaming revenues under IGRA, among other key features.

The NIGA Library houses the first national database of tribal gaming studies, and represents a commitment to telling the story of tribal government gaming from the tribal perspective.

As part of that commitment, NIGA funded the first national impact study of tribal government gaming at Harvard’s Kennedy School of Government in 2001. Comparing the 1990 and 2000 Census data, this national databook captured the impacts of the first decade of gaming under IGRA and documented a profound turnaround in Indian Country. Authored by Jonathan Taylor and Joe Kalt, this databook compares gaming and non-gaming areas to each other and to the U.S. as a whole.

The data on 15 measures ranging from income and poverty to employment and housing conditions indicated that tribal governments made substantial gains during the 1990s but that large gaps remained. The authors put the remarkable improvements in Indian Country between 1990 and 2000 into historical perspective by reminding those who might see tribal gaming as a universal remedy that much remains to be done to close the gap. Indeed, they concluded at that time that, “If U.S. and on-reservation Indian per-capita incomes were to continue to grow at their 1990s rates, it would take half a century for tribes to catch up.”

TAYLOR AND K ALT

C HANGES ON R ESERVATION S O THER THAN NAVAJ O

(Changes 1990– 2000 presented in points unless indicated a s %; OT SAs excluded)

Real per capita income Median household income Family poverty Child poverty Deep poverty Public assistance Unemployment Labor force participation Overcrowded homes Homes lacking complete plumbing Homes lacking complete kitchen College graduates High school orequivalency only Less than 9th grade education

NonGaming +21% +14% -6.9 -8.1 -1.4 +0.7 -1.8 -1.6 -1.3 -4.6 +1.3 +1.7 -0.3 -5.5

Gaming +36% +35% -11.8 -11.6 -3.4 -1.6 -4.8 +1.6 -0.1 -3.3 -0.6 +2.6 +1.8 -6.3

U.S. +11% +4% -0.8 -1.7 -0.4 +0.3 -0.5 -1.3 +1.1 -0.1 +0.2 +4.2 -1.4 -2.8

The results are remarkable. In all but two categories, Census-measured socioeconomic improvement is greater for 15 California Nations Gaming Association gaming reservations thanIndian for non-gam ing reservations.

At the same time, the measures also indicate substantial improvement hile the Harvard databook provided a critical explofor the latter , especially when compared against the changes the population macro-leveloverall. impactsIndeed, of IGRA experiencedration by theofU.S. theand progress demonstrated that self-determination policy pro-it is evident among non-gaming tribes in the 1990s sugg ests that duced significant gains across Indian Country, tribal not so much gaming that is driving the socioeconomic changes governments needed local-level particular evident across Indian Americadata as itto is highlight a broader the policy of Indian benefits of locating Jurisdiction casino gaming onthe tribal lands.

In 2005, thebut self-government. over gaming choice is part, Pechanga Band of Luiseño Indians and the California Nations hardly the entirety, of that policy.

W

Indian Gaming Association provided funding for researchers at Prior resea repeatedly indicates that devolution of changes powers the University ofrch California-Riverside (UCR) to compare self-rule to tribes can bring,between and hasthe brought , improvements inofkey indicators of well-being 1990 and 2000 U.S.in program efficiency, enterprise competency, and socioeconomic Census across tribal governments in California. conditions.16 The reasons are to be found in the fact that selfThese tract-level findings demonstrated that gaming operarule brings decision making home, and local decision makersare tions had beneficial effects on tribes, and also had strong ecoheld more accountable to local needs, conditions, and cultures nomic and social benefits in the form of “spillover effects” that than outsiders. On the other ha nd, prior to the present era of reached beyond the reservations in California. These conseIndian self-determination, decades of distant decision making by quences of tribal government gaming were linked to two identififederal and state authorities accountable to non-Indian able features the m casino 1) the fact that constituentsofand asters enterprises had shownthemselves: little discernable ability to they are owned by tribal governments; and 2) the fact that they 17 break repeated patterns ofpoverty and social disarray. must be located on existing tribal lands.

By focusing on the effects of tribal gaming on localities, the UCR team revealed that since citizens of Indian nations are more likely to undertake gaming from a relatively disadvantaged socialxi position vis-à-vis non-Indians, gaming can bring benefits to Indian nations and their neighbors that are more pronounced than they would be in a less disadvantaged region. Additionally, since tribal government gaming is most likely to emerge in areas with depressed economies, the benefits of tribal government gaming spread beyond the tribal community into the surrounding region.

The Sycuan Institute on Tribal Gaming

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n the strength of these findings and in order to institutionalize the ability for Indian Country to produce meaningful research on the effects of tribal government gaming, the Sycuan Band of the Kumeyaay Nation endowed the Sycuan Institute on Tribal Gaming (SITG) at San Diego State University in 2005.

In addition to offering the nation’s first four-year degree in tribal casino operations management, the SITG provides funding

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Impacts on California Localities

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he Sycuan Institute has also funded an update to the UCR study on local impacts of tribal government gaming using the ACS from 2006 to 2010. Just as UCR found for the first decade of pre-compacted California tribal gaming, there are significant gains for American Indians on reservations (with and without gaming) and those who live nearby (in this case, within 10 miles). For example, during the first decade of compacted tribal gaming in California, American Indian per-capita income grew to $18,371 and $16,979 on California reservations with and without casinos, respectively.

This growth among American Indian populations helped close the gap with the U.S. average ($26,648), although these gains may arguably be less due to gaming’s growth than due to the drop in national income associated with the recession.

Real Per Capita Income 30,000

Reservations Only 28,441 26,648

25,528

20,000

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n addition to the important cultural research already completed, in 2012 the SITG funded the extension of prior research on socioeconomic change produced by research teams at Harvard and UCR. The recent release of the 2010 American Community Survey (ACS) by the U.S. Census Bureau provides an opportunity for data gathering and analysis to update and build upon work examining change between the 1990 and 2000 U.S. Censuses and the 2006-2010 American Community Survey.

This opportunity allows an evaluation of a second decade of social and economic change under IGRA, including the first decade of compacted gaming in California. The first Harvard data book determined that in the 1990s, economic growth on Indian reservations outpaced the United States’ income growth by a factor of three. Data from the ACS indicate that the pace of reservation economic growth slowed between 2000 and 2010, but that it still outpaced U.S. growth. The income gap between reservations and the rest of the United States remains large, but American Indians continued in the 2000s to close it.

The study, led by economists Jonathan Taylor and Randy Akee, examines this and other trends in income, employment, housing and education over the period of 2000-2010 and compares them to trends in the prior decade. It also examines offreservation changes in income and employment.

One of the early and important findings in the national dataset reflects the larger economic challenges of the U.S. economy in the last decade. Real per-capita income, defined as all income divided by the number of people, decreased by 6 percent across the United States. While the recession depressed national incomes, growth in American Indian income between 5 percent and 6 percent helped close the gap. While the variance in the last decade suggests that tribes are “catching up,” it is critical to note that tribal per-capita income is still less than half of the Total U.S.-All Races level.

While the U.S. real per-capita income went down 6 percent over the last decade, tribal governments, both gaming and non-gaming, maintained 5 percent-6 percent average increases. In spite of this difference, huge gaps remain.

18,371 16,979 15,597 14,114

10,000

Twenty-Five Years of IGRA Impacts

American Indian Real Per Capita Income Reservations other than Navajo and Indian > pop 150

10,794

10,575

0

for independent, peer-reviewed scientific research on tribal government gaming. The focus of Sycuan Institute research funding reflects the priorities of tribal nations themselves, with an emphasis on the social and cultural impacts of tribal gaming, best practices in tribal responsible gaming, the role of tribal political influence and the nature and influence of tribal gaming employment.

Since its first grant in 2006, the Sycuan Institute has supported research at more than a dozen academic departments at 10 universities. Sycuan-funded research has been published in multiple books and publications and has been presented at numerous industry and academic events.

Thanks to the Sycuan Institute, we now have a more sophisticated understanding of the ways tribal gaming operators interact with guests who exhibit disordered gambling behaviors. We have more evidence of the remarkable gains in education and cultural revitalization that government-owned casino revenues can make possible. Additionally, we have a framework for developing cultural programs to support tribal identity and education, and a greater understanding of the complex cultural processes involved in the creation of contemporary tribal cultures and identity.

1990

2000

2010

Non-gaming

1990

2000 Gaming

2010

1990

2000

2010

Total U.S.—All Races

Both the UCR and Sycuan studies also demonstrate that the spillover effects of tribal government gaming in California for the last two decades are revealed in census tracts within 10 miles of California reservations with gaming. In communities near

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Selected Research on Social and Economic Impacts of Tribal Gaming Social and Economic Analysis of Tribal Government Gaming in Oklahoma. Available at www.ksg.harvard.edu/hpaied.

An Impact Analysis of Tribal Government Gaming in California.

Available at www.ccnn.ucr.edu.

Lands of Opportunity: Social and Economic Effects of Tribal Gaming on Localities. Available at http://policymatters.ucr.edu.

Annotated Bibliography: The Social and Economic Impacts of Indian and Other Gaming. Available at www.ksg.harvard.edu/hpaied.

American Indians on Reservations: A Databook of Socioeconomic Change Between the 1990 and 2000 Censuses. Available at www.ksg.harvard.edu/hpaied.

In 2005, the Sycuan Band of the Kumeyaay Nation, with the support of Tribal Chairman Daniel Tucker (l.), endowed the Sycuan Institute on Tribal Gaming at San Diego State University. In partnership and cooperation with tribal governments, the mission of the SITG is to produce highquality, practical research on tribal government gaming.

gaming and economic development. Tribal gaming both suggests and prompts further economic development, government innovation and partnership creation, which themselves have social and private returns for tribal governments and surrounding communities.

Given the complexity and interdependence of these developments, our current research methods more than likely understate the social and economic benefits of tribal government gaming, because these outcomes show up in additional locations and populations, and in datasets that are not captured by the U.S. Census or through other traditional data-gathering methods. These new institutions, businesses and partnerships require the development Average Per Capita Income in 2010 Dollars of multiple and innovatracks around Indian casinos tive output and perform29,907 ance indicators to accu30,000 29,335 29,067 rately and fully describe 27,991 both the concentrated 27,885 28,000 and far-reaching ways 26,663 tribal government gam26,000 ing has forever transformed the environment and outlook across much 24,000 of Indian Country.

As tribal government 22,000 gaming continues to 1990 2010 2000 2000 2010 1990 Closer than 10 miles Farther than 10 miles grow and mature, the Sycuan Institute on Tribal Gaming and other committed partners will continue to supStories To Be Told port research efforts to develop and apply academically rigorous methods to the n spite of the significant investments question of social and economic returns, by tribal communities and organizawhile also orienting their findings towards tions in research on tribal government larger public policy matters of specific gaming’s impacts, and substantial hard importance to Indian Country. By work and innovation by researchers and emphasizing the interdependence of comacademics, there is more work to be done munities and policy decisions, tribal govto tell the complete story of the individual ernment gaming communities and and community transformations facilitated researchers can cooperate to provide a by tribal government gaming. model for future policy-oriented research For example, tribal government gamon gambling in general, and inspire other ing has numerous downstream effects that researchers to master and improve upon require new and creative metrics to measexisting techniques for articulating the ure both the quality of these impacts and complex impacts of economic developthe transformation of existing processes ment and casino gambling expansion on and relationships due to tribal government all levels of society.

California reservations with gaming, income for Californians of all ethnicities rose by more in the 1990s and fell by less in the 2000s than it did for those tracts that were more than 10 miles from a reservation with gaming.

Tracts near tribal casinos continue to display lower average income, but the gap is closing. For example, incomes for communities within 10 miles of a reservation with gaming grew six times more than those more than 10 miles away. These impacts result from the fact that most American Indian reservations in California, even the more prosperous ones, are generally located in the poorest counties and tracts in the state.

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KATHERINE SPILDE PH.D, is associate professor of hospitality and tourism management (HTM) at the L. Robert Payne School of Hospitality at San Diego State University, where she also serves as the chairwoman of the Sycuan Institute on Tribal Gaming at San Diego State University.

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The most important legislation that promoted the development of tribal government gaming turns 25 this year BY ROGER GROS

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In the 1980s, the United States Congress didn’t want to consider a bill that legalized the rapidly growing business of Indian gaming, but it had no choice. While Congress was concerned with the spread of Indian gaming, it was content for the most part to leave its control to the states and/or the courts.

But when the Supreme Court ruled on the Cabazon case in 1987, Congress came under increasing pressure from the states to define Indian gaming and how the states could control its expansion. This pressure was the catalyst to the birth of the Indian Gaming Regulatory Act of 1988.

There were many major players on the road to IGRA: senators, congressmen, governors, tribal chairmen and chairwomen… But the real work, as usual, was performed in the trenches by staff members, advisers and attorneys. These are stories from three of the less-celebrated participants in the Cabazon case and the negotiations that led to the final version of IGRA. And as with most good pieces of legislation, no one was fully satisfied with the final project, but no one can deny it has worked effectively for the last 25 years, since it was passed in 1988.

Glenn Feldman was a young lawyer in the mid-1980s who represented the 25 members of the Cabazon tribe. In order to supplement their dirt-poor existence, the Cabazons had opened up a poker room in the fall of 1980 on their reservation in the Southern California desert, just like the poker rooms operated by other Californians just down the road. When two days later Indio police and later Riverside County deputies raided the casino in full SWAT regalia, Feldman defended the Cabazons all the way to the Supreme Court. Today, Feldman is a partner with Dickenson Wright in Phoenix.

Henry Buffalo was the in-house attorney for the Fond du Lac Band of Lake Superior Chippewa. His boss was Chairman Bill Houle, who tapped him to represent the tribe in gaming because 14 TRIB AL GOVERNMENT G AMING 2013

he had already been doing work on natural resources on the tribe’s reservation. Buffalo today is a shareholder in the firm of Jacobson Buffalo Magnuson Anderson & Hogen, P.C., in Minneapolis.

Patricia Zell was the staff director and chief counsel for the Senate Indian Affairs Committee from 1987 through 2005, when Senator Daniel Inouye (D-Hawaii) was chairman, and was known to be very friendly to causes of Native American tribes. Zell was closely involved with the IGRA negotiations, trying to bring all the diverse views together to craft a bill that would pass Congress quickly. Today, she is a partner at Zell & Cox Law, P.C. in Alexandria, Virginia.

Cabazon Creation

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eldman traces the timeline from the raids on the Cabazon poker room until the Supreme Court decision.

“We had filed lawsuits in several courts the first two years, gotten some favorable and other not-so-favorable rulings, and when the Riverside deputies raided, we had to start over again. But when the state of California intervened in 1983, it became really serious. It had been just the tribe against the local authorities, but now the state was involved.

“So then, we’re back in the District Court against the county and the state. In December of ’84, the District Court ruled in our favor. In February of ’86, the Ninth Circuit affirms.

Then they appeal to the U.S. Supreme Court, asking the court to review the case, and in June of ’86 the Supreme Court agrees to hear the case. In December of ’86, we argue the case before the Supreme Court, and in February of ’87, the court issues its ruling. So it takes a full seven years to get there.”

Zell says even before the Cabazon decision, Congress was concerned and looking at ways to define federal oversight of gaming on Indian lands. It was the Cabazon case that crystalized the need for federal legislation, Zell said. But once the case reached the Supreme Court, all progress toward a federal bill halted.

“The Cabazons thought they had a solid wall of law behind them, but nobody knew for sure,” says Zell. “And that made the negotiations certainly interesting, probably more precarious, and made it hard for either side to exercise the sole

so the idea that Indian gaming would become what amount of brinksmanship, because nobody knew it has become was far, far from our imagination. No where the ultimate power lay.” one could anticipate—at least not in the public Long before, Buffalo says tribes had been asking service sector—the proliferation that gaming techthe Indian Affairs section of the Interior nology would enable.”

Department (BIA) to help them protect their bingo Glenn Feldman But there was a problem. The Reagan adminishalls and poker rooms. tration was in office and resisted the implementa“One of the responses from the bureau was to tion of any additional federal regulations. establish a gaming or bingo commission, as it was “John Bolton, who was then a deputy attorney known. And it selected several tribal leaders, and general in the Justice Department, told us there Bill Houle was one of those who was selected. He could be no federal presence in a national regulatohad me participate with him on that. The commisry system should there be one, and Reagan would sion met for about a year or two, and visited many veto any bill that has any federal presence in Indian reservations. At the conclusion of the hearings, their gaming,” Buffalo says. “And states wanted to be report back to the bureau was that bingo was being Patricia Zell able to regulate Indian gaming themselves.” conducted without regulations. And that was in ’85 But there was a flaw in that argument because or ’86, when the proposals in Congress were all in some states where Indian gaming would flourish, anti-Indian gaming, either wipe it out or put it there was no state regulatory apparatus. under state control.”

“We had some very, very helpful dialogues with One of the meetings was at the Eden Roc hotel the National Governors Association, with individual in Miami, where racetrack operators were also holdgovernors, with attorneys general, and that really ing a conference at the Fontainebleau. Buffalo helped to be able to identify where there needed to remembers visiting the hotel and seeing a huge ice be much more oversight and focus. Even though the sculpture of a thoroughbred racehorse.

National Indian Gaming commission was not given “That was an eye-opener for us,” he explains.

Henry Buffalo authorization to have a role in Class III gaming, it “We knew at that point that the thoroughbred guys, certainly was a mechanism by which one could, the dog track guys, and the commercial gaming through a commission, begin to address how to guys and the state governments were all against us. enhance state systems and how to enhance the cooperative relationSo, the next day at the meeting, we encouraged the tribes to call ships between states and tribes. In some cases, the tribes had been for a national meeting to create a new organization, that would in gaming long enough, and they knew more than the states.” be the catalyst of any legislation going forward.”

Buffalo’s meeting led to the creation of the National Indian Gaming Association, and the tribes sat down to craft a series of demands that would be included in any bill. As the organization grew, it signed up members from all over the country. he Cabazon decision was the watershed moment that “At first, we just thought we were going to be dealing with spurred Congress to act. bingo,” Buffalo says. “But the Shakopee in Minnesota had Class “So the court rules in favor of the tribes, and the floodII gaming machines, and we lobbied pretty hard to protect those gates open,” says Feldman. “Everyone in Congress agrees. ‘Now machines, to grandfather them in. Later, they decided to broaden we’ve got to do something.’ The court had given the tribes pretty the gaming activities. Not only Class II, but then they created much carte blanche here, so Congress felt it needed to step in and Class I and Class III—the traditional games, the bingo games, do something. And so from early ’87 until the fall of ’88, there’s a and also casino games, or Class III games.” lot of bills introduced, a lot of hearings held, a lot of negotiations NIGA became the driving force behind IGRA, working late taking place. And finally, the legislative sausage factory came up into the night and on weekends to outline a bill that would work with what came to be the Indian Gaming Regulatory Act in the for tribes, but also satisfy the members of Congress who needed fall of ’88.” to show a certain “control” over Indian gaming. The result was Zell says there were senators on both sides of the issue, but the formation of the National Indian Gaming Commission. few had much knowledge of the gaming industry. So the Senate “After the bill was passed, the first thing that had to be done Indian Affairs Committee took road trips to Nevada and New was the adoption of regulations to implement the bill that would Jersey to examine their regulatory systems. govern the National Indian Gaming Commission,” Buffalo says. “(Nevada) Senator Harry Reid certainly kept up the drumbeat “I participated in the task force that was set up through the of his concerns about the potential for infiltration of organized, or National Indian Gaming Association, under the leadership of Rick unorganized crime, for that matter, and so we—Senator Inouye Hill. The task was to assist the federal government, or Interior in and his staff—spent a few days in Nevada, meeting with regulators drafting the regulations that would implement the act.” and others, and really learned their system very well.”

Feldman says the addition of Class III games to the IGRA When Inouye’s counterpart John McCain came back with a draft created a confusion that continues to this day. similar experience, there was a consensus that a regulatory system “It’s a function of the ambiguity in IGRA,” he says. “There was necessary. But the extent of that system was hotly debated. were hard-fought views on both sides of this issue, and so the bill “The tribes, having won the Cabazon victory, were very that was passed in ’88 was a compromise, and the one way that adamant that they didn’t need to be regulated and to the extent you sometimes get compromise in legislation is to put in lanthere needed to be regulation, they could do it themselves,” says guage that everybody can read their own way. That’s exactly what Zell. “But no one could dream that Indian gaming would become happened in IGRA. what it is today. We didn’t have crystal balls, and still don’t, and See IGRA on page 71

Difficult Negotiations

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www.tribalgovernmentgaming.com

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Choctaw Casino Resort, designed by the WorthGroup

Keeping tribal gaming facilities current and up to date is essential in these days of heated competition

BY DAVE BONTEMPO

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ribal gaming is entering a unique crossroads. Three prosperous decades have lured abundant competition and sparked the need to revamp.

This is a logical path. Tribal gaming strength speaks volumes, with estimated revenues approaching $28 billion. Disciplined self-financing helped tribes withstand the freefall of the Great Recession far better than nonnative properties over the past five years. And some tribes have purchased land outside their reservations, hoping to survive court battles or work with municipalities to build more competitive casinos.

On the flip side, saturation lurks. There are approximately 400 casinos operated by tribes in the United States. Blended with non-native properties, competition continually sharpens. Online poker, off-track betting, sports betting and state lotteries all bid for the attention of the bettor.

Go ahead, find the rare, non-congested market. It’s almost impossible to do.

Nobody should stand pat, but what’s the smart choice between renovation and building new? Does one plan for several years or for just a couple?

Several renowned architects and engineers, with longtime ties to Indian gaming, have weighed in. They outline the best bang for the building buck.

Amenities: The Chief Argument

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halden Boyd Emery principal Chief Boyd knows what works in Indian Country.

With more than 50 years of architectural experience, Boyd has a unique insight to numerous tribal entities, including his own, the

16 TRIB AL GOVERNMENT G AMING 2013

Copyright 2012 KuDa Photography (Darius Kuzmickas)

Renovate, Restore, Rebuild

Cherokees. Many of them unfold in Oklahoma, where Thalden Boyd Emery has a Tulsa branch. Boyd considers garages, RV parks, theaters and rooms excellent returns on investment, while golf courses often under-achieve.

“The tribes have a good sense of what they are building and the business reasons behind it,” he says. “You get this expansion and refurbishing question all the time in Oklahoma, where you have over 100 casinos. We have one spot in northeast Oklahoma which is the 13th casino within a 20-minute drive.

“We get asked by customers, ‘When are you going to stop building?’ The answer is ‘when they stop donating to the tribe,’” he laughs.

Boyd helps tribes understand the amenity pecking order.

He says parking garages have an excellent payback period of just over a year, even without charging customers. The garage may cost $10,000 per space. Boyd estimates the average space contributes $22 a day to the floor. In one year, that spot has returned 74 percent of its building cost. Early in year two, the parking space now constitutes profit. Even a moderate-sized, 100-car garage contributes handsomely to the bottom line by year two.

Given the low cost of construction, the garage is the key amenity player. But RV parks in Indian Country come in a strong second. Boyd indicates that each space may cost an average of $15,000 to build, but operators can charge for it and recapture $10,000 a year. Each spot also delivers to the bottom line by the second year. That doesn’t even include what the customer drops inside the casino.

Hotel rooms also play a strong role. When occupied, they pay down the cost of construction. If empty, they can be used to lure players into extending their stay.

Players not only remain on property, but have been psychologically massaged by the freebie. Boyd says new hotel rooms pay for themselves within two years.

Movie theaters? They may average $6,000 per seat to construct, but daily revenue will produce a break-even point in just over two years.

Then, it’s all cinematic “cha-ching.”

Golf courses, however, are overrated. Boyd indicates the average facility costs $7 million to construct. Then, it must be staffed and maintained. The costs of water and electricity are staggering in this area, and the course only operates during daylight. It is hampered by significant downtime.

It may take a couple decades to recoup the price of this “going green” amenity. Operators must decide whether their goals are short-term, as in return on investment, or long term, to drive an image of splendor, magnificence, etc.

Cuningham Displays Versatility

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innesota-based Cuningham Group, which has risen alongside Indian gaming since the early 1990s, embodies the amenity concept from several directions. It has orchestrated large-scale endeavors like the $650 mil-

lion re-creation of the Harrah’s Cherokee Casino Resort in North Carolina. It also worked mid-sized expansions in the $100 million-$150 million range via a new hotel tower for the Potawatomi Bingo Casino in Milwaukee, Wisconsin, and a resort hotel and convention center for the Isleta Casino in Albuquerque, New Mexico.

Cuningham principal Tom Hoskens offers his own rating of amenities, which is tied to important points. One is the concept of periodic refurbishing. This is the engine that drives the entire financial resort.

“What I think is trending is the idea of breaking out of the box,” he says. “You have ended up with a lot of casinos that seem very regimented, like they were laid out by a drill sergeant.

It bores people on end. It’s an excellent idea to change the amenities.”

Sometimes, a tweak works wonders.

“There are a lot of different ways to do that, and most of the time it depends on the competition around a property,” he says.

“I like to see pieces of it every year. This takes care of your customer who comes there continually. You always want to be giving that customer a little excitement. That customer likes to think you are always looking to improve the facility for him. You can change out the carpets, or do something with the pathways around you.”

Like Boyd, Hoskens advances the concept of covered garages near the property. They are inexpensive to build and maintain, and, because they are free, they give customers their first The Buffulo comp before leaving their Thunder Resort by vehicles. The garage must conThalden Boyd stitute easy walking distance Emery incorporates to the casino and be covered the motifs of the to guard against rain and Pueblo of Pojoaque snow.

New hotels and convention centers attack another industry prize, midweek traffic. Hoskens says most of Cuninghams’s newest projects contain this component. They give customers a venue in which to socialize. Their extended stays make gaming a more leisurely activity.

Local properties share the lessons learned from operators like Station in Las Vegas: provide family entertainment like bowling alleys and theaters.

“Native American properties have adopted the same philosophy,” he indicates. “You can create a wonderful entertainment opportunity when people come in. The parents can drop their kids off at the cinema, and with someone to watch them, go play for two and a half hours, pick up the kids and go home. Or you can do a bowling league, followed by some gambling.

Amenities like that give you a real return on investment.”

They also make it easy for patrons to return.

Then comes the mystique factor, placed into the subconscious realm of economic planning: create a buzz. This is a dynamic recognized from casino boardrooms and architectural plans to the entertainment stage.

If considering an addition, Hoskens says casinos need to create a big bang. It could be a landscaped pool or nightclub, a pool by day and club by night. A concept like this creates a buzz and foot traffic.

Outdoor amphitheaters also rank strongly for investment www.tribalgovernmentgaming.com

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SOSH Architects promenade design for the Fantasy Springs Golf Resort and Casino

return. They host high-quality entertainment acts, which can both draw customers and create long-term revenue.

Finally, he favors a retail chain connected to or nearby the property. Customers can’t help but wander from the store to the gaming floor.

Worth The Investment

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ribal entities have been savvy with their finances, according to Brian Fagerstrom, president of Denver-based WorthGroup Architects. The company finished three significant projects in late 2012—renovation and expansion for Harrah’s Ak-Chin Casino in Phoenix, the Cherokee Hard Rock in Tulsa and the Choctaw Pocola in Oklahoma. It also built new for Jena Choctaw Casino in Louisiana, which opened in February.

A common theme ran through all properties.

“All the projects are cash-funded,” Fagerstrom says. “None of these has financing associated with it. That tells a huge story about how the tribes have been able to develop their properties at a pace in which they have cash flow. The smart ones are able to figure it out without ever having to finance.”

Harrah’s Ak-Chin does have capital funding from itself. The property amassed an improvement budget over the years and spent it. When expanding, they seek the smart packages of additional gaming space, resort luxury and a tilt toward the younger audience.

“What’s trending now is how entertainment brings all the amenities together,” Fagerstrom asserts. “Entertainment is more and more prevalent in how the design is implemented.

“Beyond the restoration, beyond the gaming part, and beyond the hotel component, you find that entertainment is at the forefront of the architectural design.”

Its form embraces younger demographics. Many operators proclaim the benefit of “gaming lounges” where people with smart phones, mobile apps and a fine grasp of technology can gamble.

“It’s not traditional entertainment,” Fagerstrom says. “You don’t see a band and listen to a lounge act in all of them. Much of this is about, ‘How can I sit and use my smart phone? How can I get information? Where can I sit down with a drink, be part of 18 TRIB AL GOVERNMENT G AMING 2013

the gaming action and be relaxed?’

“Part of it is technology, part of it is equipment and part of it is flexibility. As places continue to grow, gaming, hospitality and the amenities help properties distinguish themselves.”

Take the new lounge at Hard Rock. Although the project was noted for its suites, it included a stunning new lounge-in-the-round.

Comfortable chairs with sleek red backs adorn the floor. A circular design, draped in blue, marks the wall and ceiling. The curves create the sense of wide-open space. Several mid-sized screens display an abundance of sporting events. Actual scores of games can be seen on a ticker running across the top of the bar. Patrons can sit, order drinks and watch events they may have even wagered upon online. The facility even creates a good environment for a DJ. This amenity, directed at younger players, complemented the overall renovation project.

Hard Rock added the all-suite tower of approximately 100 rooms with the intention of pleasing high-end players.

A thrill factor usually accompanies the renovation. While properties upgrade to stay competitive, they often do something new to make a statement.

The Pocola project encompassed both. The operators did not have a hotel on the property. They added one, re-branded the entire facility, created a resort look and went from a two-story casino building to an eight-story structure.

It was an important leap, because this property competes with about 30 operators in a one-hour radius.

“All of this created a new image for their location,” Fagerstrom says. “They got four-for-one (four benefits to one project), including the extra capacity for gaming.”

As for Choctaw Pines, the operators skipped entry-level positioning. They sought a mid-sized, impressive casino which figured to hit the ground running. The building is the closest gaming property to an area of 180,000 people, Fagerstrom says.

It opened as a casino and the hotel is already planned.

Fagerstrom indicates that the tribe sought high-end construction, which enables flexibility and future expansion.

SOSH Scores

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ribes pay attention both to finance and flexibility, which create interesting expansion discussions.

“With the economy having gone through freefall over the past four to five years, we are finding that our clients look for ways to renovate on much tighter budgets,” says Tom O’Connor, a principal at SOSH Architects in Atlantic City. The company has extensive inroads with the Native American community.

“Whether it’s a hotel room refresh or a restaurant re-branding, owners and their funding sources are looking long and hard at the bottom line,” O’Connor says. “Prioritizing features and materials, phasing construction schedules and (the much dreaded) ‘value engineering’ are the new normal. The goal is to not have the costconscious decisions be apparent.”

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Visit BMM at booth #1233 at Indian Gaming 2013.

Engineering Excellence While architects deliver beautiful exterior design and imagery, engineers provide a crucial, unheralded component to enrich clients. They make sure everything works.

Engineers know it takes a certain mindset to thrive while others grab the headlines. Their excellence is assumed, even though it won’t draw the “oohs” and “aahs” associated with breathtaking architecture.

That’s fine with JBA Consulting Engineers, a Las Vegas-based company with worldwide projects serving both small clients and giants like Wynn Resorts.

Vic Sibilla, director of operations for JBA’s Orange County, California branch, understands that if the integrated resort space is a musical band, someone must play bass guitar.

“We are the unsung heroes of the gaming world,” Sibilla laughs. “We impact people’s lives because of what we do and we accept the fact they may not notice it was us. I mean, we don’t expect people to come away from a concert and say, ‘Hey, the Foo Fighters were great, but the electrical engineers really killed it.’

“And no, we won’t hear somebody say, ‘Look at that diffuser,’ or ‘My hair dryer works.’ But we’ll hear about it if it doesn’t.”

JBA is an industry leader for integrated resorts via mechanical, electric, plumbing, fire protection, telecommunication, security/surveillance and audio-visual systems.

By delivering state-of-the-art functionality, it designs systems that are both cost-effective and efficient.

Its recent Native American work includes casino projects in California (San Manuel in Highland, Thunder Valley in Lincoln and Tribal Black Oak in Tuolumne), Oregon (Wild Horse in Pendleton), Arizona (soon-to-be-opened Twin Arrows in Flagstaff) and Connecticut (Foxwoods). Total construction costs range from $45 million to $200 million.

Sibilla says tribal tastes have become more entailed, reflecting the spread of Indian gaming from Minnesota in the early 1990s through California, Florida and the American heartland. Destination resorts have become a significant tribal ideology.

“It used to be card rooms and bingo halls for Native American clients,” he says. “Now it’s golf courses, first-class hotels, spas and high-end dining. From the mid 1990s to 2007 there was a big push in that regard, and since then, you are seeing things done smaller, with retrofits and redesigns to make them more appealing and increase their market share.”

The engineering work impacts key elements like mechanical, electrical and plumbing systems. JBA’s service spreads to technology areas like telecom/data, audio-visual, security/surveillance, acoustics and fire protection.

20 TRIB AL GOVERNMENT G AMING 2013

The Silver Creek Event Center at the Four Winds New Buffalo Casino Resort

It can be done. The mindset often means smaller outlays for everything from the energy-efficient HVAC system to light dimming, audio video systems and railings. Off-the-shelf carpeting, simplified landscape design features and less durable exterior building materials can also be used to reduce cost.

Then there are faux finishes, the paint and wall coverings that mimic (especially from a distance) expensive wood, marble and stone finishes.

These are the wrinkles that an architect would notice, but the players would not.

Master planning becomes more critical as Native American casinos morph into world-class resorts, with amenities expected from destination properties, O’Connor says. Money becomes a big subject for operators thinking several years ahead.

This concept was practically unheard of a few years ago. An expansion involving added gaming space practically ensured a huge return. Yet, the crunch of competition in this challenged economy shifts the landscape.

Expansion projects that once appeared limitless in scope and cultural design features must be become cost-effective. Architects share the conference table with accountants.

“That’s always a battle in the business environment,” O’Connor says. “If you think about the hard times we had in the ’90s, General Motors was being run by the bean counters. They ran the company into the ground. You need to have a fine balance between project cost and design.

“Quite often, you will have the bean counter at the meeting, trying to tamper down anything they perceive as too expensive. But you also have a real good executive at that meeting who understands the value good design brings to a project.”

Somewhere between those perspectives, projects become finalized.

SOSH’s key tribal associations include the Senecas in New York and the Seminoles in Florida. The company performs varied expansion projects along with a brand new $300 million property for the Seminoles set open later this year at Ohio’s Northfield Park racetrack.

O’Connor says businesses often can renovate for 70 cents on the dollar compared to building new. That gives tribes distinct but different methods to create their image.

One popular concept is creating a long shelf life for an expansion by building for future considerations. SOSH recently prepared a five- to 10year master plan for Fantasy Springs Golf Resort and Casino in Indio, California. The original property had expanded without planning future venues to complement the changeover from casino to resort.

The SOSH master plan would provide phased expansions to the hotel towers and pool complexes, secluded casitas, an 18-hole golf course, a retail town center, additional restaurant/entertainment venues

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and a new, enlarged casino. The first phase of restaurant, bar and casino renovations was recently completed. The master plan provides a road map but remains flexible to accommodate future considerations.

Hnedak Bobo: A Varied Approach

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any tribal gaming operators reposition their properties to stay fresh and build greater awareness with customers, according to Dike Bacon, principal for Memphis-based Hnedak Bobo Group.

Some opt for the heavy-hitting implications of branding.

“One such strategy tribes are considering is the drawing power of recognized national brands,” he indicates. “They are powerful motivators for customers and can significantly enhance a property’s ability to stay top-of-mind. Bringing a national brand to an existing property can have positive implications to the diversification of player demographics while adding new features and attractions that existing customers desire.”

Bacon says Hnedak Bobo Group's recent project for the Pokagon Potawatomi at the Four Winds New Buffalo Casino Resort bears this out. The expansion, which opened last summer in southwest Michigan, 90 minutes outside Chicago, not only added a new 250-room hotel and 1,500-seat event center, but included a 12,000-square-foot Hard Rock Café.

“The Hard Rock name has significant staying power and supports the property’s efforts to reach out to a larger and broader demographic,” Bacon says. “The property's new Silver Creek Event Center complements a crossover Hard Rock demographic,

while opening up the resort to conferences and business clientele on weekdays. The design of the iconic café includes a large guitar element that literally pulls guests inside with neon LED lights used as the instrument’s strings. This design feature makes a significant visual impact and helps to set the venue apart from the rest of the casino floor.”

Just outside another major metropolitan market, the Coushatta Casino Resort, which draws customers from Houston and across southern Louisiana, looked to hotel expansion as a means to stay competitive. The Coushatta Tribe of Louisiana wanted to boost customer convenience while redefining its own brand in the marketplace.

Developed by DreamCatcher Hotels and designed by Hnedak Bobo, the Seven Clans Hotel at Coushatta Casino Resort integrates both customer convenience and a higher-quality guest experience into the new 401-room property, which sits adjacent to the Coushatta Casino.

“We all know that guest experience is a top concern at any casino—when you add a hotel to the amenity mix, you can significantly impact customer loyalty through the convenience, quality and service you deliver to those customers,” says Greg Hnedak, partner of DreamCatcher Hotels.

Hnedak formed the hotel development company on the idea of delivering high perceived value and quality to the customer, at the lowest possible cost for the owner. He believes the critical point in the hotel guest experience begins after they turn the doorknob to their guest room. “Those are the ‘moments of truth;’” Hnedak says, “the guest immediately perceives the level of detail and value designed into every touch point—from the quality of the bed and linens to details in the bath fixtures.”

Every Building Tells a Story

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r e v O g Turnin Leaf a New , land/trus t aring Revenue sh Interior priorities remain key alermo

By Dave P

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Holding the line on revenue sharing in tribal-state casino compacts and helping American Indian governments restore ancestral lands will continue to be priorities for the U.S. Department of Interior in President Barack Obama’s second term, current and former federal officials say.

DOI policy under Obama “is based upon principles that tribes must have an adequate land base to develop their economies,” says attorney Bryan Newland, policy adviser to Larry Echo Hawk, Obama’s initial appointee as assistant secretary for Indian affairs.

Newland, a citizen of Michigan’s Bay Mills Indian Community who left federal service to enter private practice, says DOI and its Bureau of Indian Affairs under Obama “operates on the belief tribes should exercise control over their own lands.”

SOVEREIGN LAND SO IT WAS NO SURPRISE LAST OCTOBER that Kevin Washburn’s

first act as successor to Echo Hawk was to reject a draft compact between Massachusetts and the Mashpee Wampanoag that infringed on tribal authority and called for a 21.5 percent state share of casino revenues.

Washburn’s tribal gambling mantra for the next four years as head of the BIA is apparently written in the congressional intent of the Indian Gaming Regulatory Act of 1988.

Gambling under IGRA, according to the legislation, is to serve as “a means of promoting tribal economic development, selfsufficiency and strong tribal governments.”

BIA director Kevin Washburn That means the $27 billion rejected a compact between that annually flows from 460 tribMassachusetts and the al casinos should not be onerously Mashpee Tribe last year. shared with states, counties and municipalities.

“Interior has an important role to play ensuring that gaming remains primarily a tribal asset,” says Washburn, an Oklahoma Chickasaw and former dean of the University of New Mexico School of Law. 24 TRIB AL GOVERNMENT G AMING 2013

It’s also crucial that tribal-state compacts not stray beyond the scope and regulation of gambling. The Mashpee agreement included hunting and fishing rights and other items that encroach on tribal jurisdiction over Indian lands.

“The law fairly strongly determines what can be negotiated between states and tribes,” Washburn says. “States should not be able to use gaming and a compact as a stalking horse to deal with tribal water rights, land claims and things of that nature. Congress did not authorize that. A compact is supposed to be primarily about gaming.”

Perhaps most important is Interior’s commitment to assist tribes seeking trust lands—not so much for gambling, but largely for infrastructure, homes, schools, clinics and economic development.

Unclogging a Bush administration moratorium on land/trust petitions, Interior in three years processed 1,041 applications involving nearly 100,000 acres. Eleven applications involved casinos.

Interior accomplished that goal despite constraints imposed by the U.S. Supreme Court’s 2009 decision in Carcieri v. Salazar, ruling Interior could not place land in trust for tribes not “under federal jurisdiction” with passage of the Indian Reorganization Act of 1934.

SO LONG SALAZAR MUCH OF THE RENEWED FEDERAL FOCUS ON TRIBES began

with Obama appointee Ken Salazar as Interior secretary.

And it hasn’t hurt that Obama has been the recipient of Indian largesse. Tribes contributed more than $2.5 million to the 2012 Obama campaign, according to the Center for Responsible Politics, far exceeding previous presidential elections. Republican Mitt Romney got $750,000.

Tribes made great strides in Obama’s first term. Along with land/trust and revenue sharing matters, the administration settled Cobell trust litigation, permanently reauthorized health care legislation, settled several water rights matters and streamlined the tribal land leasing process.

“I’ve never seen a commitment like this from an administration,” says Larry Rosenthal, partner in IETAN, a Washington government relations firm.

“Secretary Salazar will be remembered as one of the most forceful allies of Indian Country to have occupied the position,” Newland says.

Salazar is retiring, but tribes are hopeful Interior’s policy direction will continue under REI executive Sally Jewell, Obama’s nominee to fill Salazar’s seat. In any event, the DOI secretary normally relegates indigenous issues to the BIA, now headed by Washburn.

“NCAI welcomes the news that the Obama administration has moved quickly to nominate an innovative leader to continue the momentum of the Department of the Interior achieved under Secretary Salazar,” the National Congress of American Indians said in a statement.

“If the Senate confirms Miss Jewell we will be very excited to work with her,” Washburn says. “We’re specifically excited about her experience with Indian tribes.”

HAVES AND HAVE-NOTS THE BUSH ADMINISTRATION LAND/TRUST LOGJAM was

alleviated when Salazar streamlined DOI’s administrative process, delegating final action on nongaming applications to Interior’s eight regional offices.

“It was basically boring stuff that makes government work well,” Newland says of the administrative changes. “Sending stuff back out to the regional directors, revising the fee-to-trust handbook; there were some environmental review procedures that were rolled back.

“We put processing fee-toFormer Interior Secretary trust applications in the perKen Salazar was considered formance standards for regional a good friend to Indian directors. We held them Country. accountable for completing review of the applications.”

But failure to get a congressional fix to the Carcieri decision continues to pose hardships for the agency, requiring that trust applications undergo a legal analysis by Interior Solicitor Hilary Tompkins, a Navajo, or her regional counterparts.

Reviews surround the legal definition of “under federal jurisdiction.” Of 366 federal recognized tribes in the lower 48 states, about 50 received recognition after 1934.

“We have been careful to consider that issue with virtually every land-into-trust decision,” Washburn says. “At a minimum it means we’ve had analysis from the solicitor’s office, sometimes a full-blown opinion. Obviously it has added quite a bit of work to our solicitor.

“There are easy cases where everybody knows the tribe was under federal jurisdiction in 1934. And there are tribes where it is a little more complicated. We’re processing land into trust for some tribes and not at all for others.

“We think it’s a matter of simple justice, really, that every tribe has access. We are all equal and we all should have the right to restore our homelands.

“We don’t disapprove many of these. You won’t find a whole lot of decisions from us saying, ‘No, this is rejected because of the Carcieri analysis.’”

Washburn has also proposed eliminating a 30-day review on placing land in trust, a response to a Supreme Court ruling giving persons six years to legally contest land/trust actions.

26 TRIB AL GOVERNMENT G AMING 2013

GAMBLING LAND/TRUST IN RESCINDING THE INFAMOUS BUSH-ERA “commutability

memo,” Salazar lifted what was essentially a moratorium on gambling land/trust applications.

The applications included not only existing tribes, but newly recognized, restored and landless tribes as well as federal land claims.

IGRA generally limits casinos to tribes recognized when the act was passed in 1988.

Tribes seeking casinos on new lands off existing reservations are required to go through a “twopart determination” in Section 20 of the act.

The “two-part determination” requires approval from state governors and a discretionary—and often controverSally Jewell was nominated sial—finding that the project as secretary of the Interior benefits a tribe and is not in February. “deemed detrimental” to nearby indigenous and non-Indian communities.

Salazar also demanded that the BIA move on “equal footing” exceptions for newly recognized and restored tribes not federally recognized when the act was passed and seeking gambling on “initial reservations.” There were also tribes acquiring land through claims against the federal government for lost acreage.

“These decisions often raise difficult and contentious issues among the parties involved,” Echo Hawk said when Salazar issued his directive.

Echo Hawk is a master of the understatement. Off-reservation gambling has generated opposition from states, local governments and even tribes angry that new casinos were encroaching on ancestral lands and casino markets.

Although “equal footing” applications do not require state approvals, environmental impact studies are extensive.

“Communities are affected by gaming operations,” Washburn says. “We certainly think the local voice is important, whether it be from the city, county or local community groups.”

There are 21 applications pending at Interior from tribes seeking land for casinos. Many off-reservation proposals have been resubmitted since Salazar rescinded the “commutability memo.” California and Oklahoma each have five of the applicants and Wisconsin has three.

“One area that has been very controversial, has generated much litigation, and could use some clarification, has been the process of placing off-reservation fee land into trust for the purpose of gaming,” writes Alexander Skibine, University of Utah law professor and onetime counsel to the House Committee on Interior and Insular Affairs.

“Unfortunately, much of this litigation has involved tribes against other tribes.”

TRIBAL COMPETITION ANCESTRAL LANDS AND POTENTIAL ENCROACHMENT are a part of Interior’s analysis of gambling on newly acquired lands.

See BIA continued on page 70

Disagreements about online gaming roil tribal gaming universe

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he issue of online gaming has split land-based casinos into separate camps. Whether Native American or commercial, the existing bricks-and-mortar casinos haven’t kept up with the pace of development of online gaming in other countries.

In Europe, where online gaming is legal and thriving, the existing casinos have felt a small impact. Ron Goudsmit, the president of the European Casino Association, has been quoted that revenues for his member casinos slipped 5 percent since the advent of legal online gaming across Europe. But the land-based casinos of Europe aren’t of the size and scope found in the United States, so a small revenue drop is hardly noticeable. In the U.S., it could be significant.

28 TRIB AL GOVERNMENT G AMING 2013

By Roger Gros

Commercial casinos that are members of the American Gaming Association had been opposed to online gaming since a position was first taken early in the first decade of the 21st century. But that changed in 2011, when the AGA shifted its position to support a bill that would have legalized online poker at the federal level. While not all members supported the bill, it was an option that most of the larger companies could at least tolerate, if not capitalize on.

But efforts in Congress to legalize online gaming have fallen short. In each of the last two sessions, online gaming bills either were not even introduced or simply ignored.

Cursory hearings in the House did not clarify anything.

Even after a letter from the Department of Justice released in late 2011 that offered a new opinion on the Wire Act (that the only online gambling strictly prohibited is sports betting), Congress was not motivated to act.

So, some states got into the game first. Delaware has legalized full-blown online gaming (minus sports betting) and Nevada approved online poker. New Jersey Governor Chris Christie recently approved a bill that legalizes online gaming in the Garden State, with Atlantic City casinos the home of the servers and site of the wagers.

So even though online gaming has been ignored by Congress, it is alive and well in the states.

Two Sides

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here are essentially two arguments that land-based casino operators make about online gaming.

The defense of legal online gaming goes like this: Online gaming is already occurring in the U.S. The “Black Friday” busts of PokerStars, Full Tilt Poker and Absolute Poker, among other sites, proved that millions of Americans were utilizing sites that the U.S. government considered illegal, under the Wire Act and the Unlawful Internet Gaming Enforcement Act of 2006 (UIGEA). So whether the government likes it or not, or tries to enforce it or not, millions of dollars are being transferred into the accounts of offshore online gaming sites, mostly poker and sports betting. To try to shut it down would be trying to stick your finger in a dyke.

The groups that want to continue the ban on online poker/gaming contend that any legalization will open the floodgates, and millions more Americans will flock to the online casinos, making visits to casinos less frequently and probably spending much of their disposable income on those websites. They want the government to tighten the screws on illegal offshore gaming sites. They point to the reaction of players after the Black Friday sites were shut down, which halted much online wagering for a time. But that wagering has since picked up to preBlack Friday levels.

The pro group says that legalizing online poker, which has a limited appeal to a smaller group of players, would not impact the larger full-casino games player, who would not decrease visits to land-based casinos.

But the anti group says any foot in the door will open it wide, and the player who wants to play all the casino games will find a way to do so.

Tribal Tussle

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his argument is especially fierce among Native American gaming tribes. Largely located in rural areas that depend upon people driving to their facilities, many tribes fear that online gaming would simply allow their customers to stay home and gamble. And also in many cases, tribes

“Tribes are concerned about how it would affect the bricksand-mortar casinos. Some don’t believe it would hurt, but a majority of tribal leaders haven’t reached the point where they are willing to support it wholeheartedly.”

John Tahsuda have a monopoly on casino gaming in the states where they are located, and see any incursion by online gaming into their markets as a threat to their compacts and to tribal sovereignty.

Other tribes who subscribe to the pro-online gaming divide are more realistic. They believe online gaming is inevitable, and unless tribes get their foot in the door now and play a role in its legalization, the consequences can be grave.

John Tahsuda, a former Senate Indian Affairs staffer and now a principal with Washington, D.C.-based Navigators Global, says tribes are leery about giving up what they already have.

“There is still not a level of comfort of how this potential industry might work,” he says. “When they were starting out in gaming, they didn’t really understand how that would work either, but they had nothing to lose. So they just plunged along at full speed and made some mistakes along the way. But there was nothing to lose.”

With success now in gaming, tribes are uncertain how online gaming would work in a tribal gaming setting.

“They’re concerned about how it would affect the bricks-and-mortar casinos,” he says. “Some don’t believe it would hurt, but a majority of tribal leaders haven’t reached the point where they are willing to support it wholeheartedly.”

Jana McKeag, a former member of the National Indian Gaming Commission and now a lobbyist with Lowry Strategies, says that while tribes haven’t been paying attention to the issue, recent developments have made it crucial.

“When the December DOJ letter came out, that should have been a warning for tribes,” she says. “They have to realize that if they don’t get involved in this, the states and the lotteries will dominate the internet gaming space.”

Tribal Strategy

U

p until a bill failed to be even introduced in the 2012 Senate, the National Indian Gaming Association claimed to be following the progress of any measure.

“There was really no reason to get too excited,” said Jason Giles, the executive director of NIGA, at the American Bar Assocation’s “Gaming Law Minefield” conference in Las Vegas in February. “We were assured it wasn’t going to go anywhere, so we weren’t too worried about it.”

As in all issues, NIGA tries to reach a consensus with tribes. But because of the divisiveness of the online issue, it was a difficult task. But there were a series of points upon which all tribes agreed, that became NIGA’s statement of principles on the issue (see page 30).

Tahsuda says the statement doesn’t say too much.

“The NIGA principles are very broad, so it’s almost impossible to find someone who doesn’t agree with them,” he said.

And McKeag says the generalities of the NIGA statement “make it hard to convert into legislative language.”

One source told Global Gaming Business that tribes don’t understand what they are facing.

“Overall, most of Indian gaming is not engaged in the issue,” the source said. “When I’ve met with Senate and House staffers about this issue, they tell me that no one had talked to them about online gaming and tribes.”

But with the opportunity slipping away in 2012, the new Congress doesn’t seem to be much interested in online gaming. Senator Jon Kyl, a Republican from Arizona, and Senate Majority Leader Harry Reid’s ally on the issue,

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29

NIGA’s Online Gaming Principles • Indian tribes are sovereign governments with a right to operate, regulate, tax, and license internet gaming, and those rights must not be subordinated to any nonfederal authority; • Internet gaming authorized by Indian tribes must be available to customers in any locale where internet gaming is not criminally prohibited; • Consistent with longheld federal law and policy, tribal revenues must not be subject to tax; • Existing tribal government rights under tribal-state compacts and IGRA must be respected; • The legislation must not open up the Indian Gaming Regulatory Act for amendments; • Federal legalization of internet gaming must provide positive economic benefits for Indian Country.

retired at the end of the term, as did the House champion, Massachusetts’ Barney Frank.

“The loss of Senator Kyl is a big problem,” says Tahsuda. “He had an appreciation for the difficulty in regulating and the law enforcement side of online poker. He was able to get more Republican members on board. I don’t see anyone replacing that skill set.

“And without Barney Frank on the House side, it’s uncertain who will pick up the mantle. No one else was as outspoken as he was. And when you take away the incentive of online poker being a revenue generator, which is what would have happened under a Reid-Kyl bill, it allows the negative perceptions of online gaming to take over.”

McKeag agrees.

“No one knows what is going to happen, either on the commercial or tribal side,” she says. “With Kyl gone, there is no champion on the Republican side.”

While Leslie Lohse, vice chairwoman of the California Tribal Business Alliance, breathed a sigh of relief when the bill failed, she is leery of something

30 TRIB AL GOVERNMENT G AMING 2013

else coming up.

“It would be difficult to find any bill that would address all the concerns that we have,” she said, adding that they want to be part of any process, however.

State Direction

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ith no federal bill on the horizon, the states have been quick to act. This creates a special problem for tribes because of the Indian Gaming Regulatory Act and tribal-state compacts.

“There’s an ever-shifting legal landscape to contend with as well,” says Tahsuda. “Will it be the feds that control it or are the states going to be in the driver’s seat? What will be the tribal role in any case? It’s hard to get your arms around the industry without knowing that.”

McKeag says the current process in the states is worrisome for tribes and all other aspects of the gaming industry.

“It’s a huge problem for their bricksand-mortar casinos,” she contends. “This is going to have a big impact, not just on tribal casinos, but on commercial casinos as well. It opens a huge Pandora’s Box, and once you see one big state legalize it, there’s going to be a rush to get involved.

And by that time, it might be too late for the tribes.”

Tahsuda also points out that the disparity already between the states that have legalized or are considering legalization is an issue.

“There’s some question about the kinds of games, what player pool you can access and how successful it is going to be,” he says. “All those unknowns make tribes uncomfortable.”

Lohse says tribes are more comfortable with poker only. Even commercial casino companies are a little leery of the full online gaming concept.

“Are we talking about online poker or online gaming?” she asks. “We’d be more opposed to online gaming, but want to be sure that if we approve online poker, it’s not the camel’s nose under the tent.”

McKeag agrees about the scope of the games.

“Tribes would be OK with poker because they believe it won’t harm them too much,” she says. “The wide range of games would be a problem.”

Other clauses in the leaked Reid-Kyl

bill were also a problem.

“There were definitely some issues in the opt-in/opt-out clause (which allows individual states to decide if they wanted to participate in a federal poker bill),” she says. “It wasn’t explained very clearly how that would affect tribes. And it also seemed to be very slanted toward Nevada. There just wasn’t full consideration of what it would do to tribes.”

The big problem for tribes, in both a federal and state-by-state scenario, is a possible reopening of the IGRA law. As stated in the NIGA principles, that would be a game-changer, for while tribes have never been completely happy with IGRA—to this day, some call it a severe attack on tribal sovereignty— tribes don’t want its beneficial elements reduced or changed in any way.

One source told GGB that there is little doubt that IGRA will come into play under any federal bill.

“It’s going to be difficult to get Congress to consider crafting some kind of bill that would include tribal

“The December DOJ letter… should have been a warning for tribes. They have to realize that if they don’t get involved in this, the states and the lotteries will dominate the internet gaming space.”

Jana McKeag

gaming options without opening up IGRA,” he said.

Lohse agrees that it “definitely brings IGRA into play.”

Tahsuda points to the difficulties that a federal bill might cause the compacting process.

“It will be interesting to see what happens in states where tribal gaming is part of the state economy,” he says.

“There are a lot of questions and lawyers are all over the map on this. Does internet gaming violate state compacts? What happens if the lottery offers it rather than private companies? Tribes will have to take this head-on within their states.”

Indeed, the lottery involvement was one that the casino industry overlooked, even though the 2011 DOJ memo was specifically written to allow lotteries to sell tickets online within a state.

“The big secret is the involvement of the lotteries,” says McKeag. “They have a good message because they want to bring revenues to their states. And the lotteries are playing it low-key and will corner the market. If tribes don’t pay attention to this, they’re going to blink and the next thing you know it’s going to be over, and it will really harm this industry.”

Another issue is how tribal online gaming would be regulated. Under the Reid-Kyl bill, the Department of Commerce would be the regulatory body, with licensing duties held by the Nevada authorities. This isn’t a winning formula for tribes. Most would prefer the National Indian Gaming Commission to expand its role over land-based tribal gaming to the internet.

But NIGC Chairwoman Tracie Stevens has declined to comment on the proposal because, she says, there is no bill that outlines the NIGC responsibilities in that area. Lohse says that response doesn’t help move the issue forward.

“NIGC has been close mouthed about what their role would be,” she says. “They have experience in Indian gaming, and I would hope that they would be useful in online gaming. We don’t want the IRS or Commerce Department involved in online gaming.

“It’s not helpful to us, but I can understand they don’t want to box themselves in to any specific predetermined role.”

McKeag says the tribes would definitely prefer NIGC involvement, but she believes it can be overcome.

32 TRIB AL GOVERNMENT G AMING 2013

“Are we talking about online poker or online gaming? We’d be more opposed to online gaming, but want to be sure that if we approve online poker, it’s not the camel’s nose under the tent.”

Leslie Lohse “There’s also the argument that the Department of Commerce, which is the designated regulatory body under a federal online gaming bill, doesn’t understand the tribes,” she says. “But the fact is that tribes are involved with every federal agency, including Commerce.”

Model For Success

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ithout opening up IGRA at the federal level and clearly defining the roles of tribes in any nationwide online gaming industry, the way forward for tribes in the new reality of state-by-state legalization is hazy.

In Connecticut, where the Mashantucket Pequots and the Mohegans have been preparing for online gaming for several years now, the model is clear, and is consistent with the participation of commercial casinos in a possible legalization in New Jersey. After the state approves a measure to go forward, the servers would be located within the casinos permitted to conduct online gaming, thereby asserting that the

betting is still being done within the casinos.

At February’s Western Indian Gaming Conference in California, George Forman, a managing partner with Forman & Associates, contended that scenario is legally defensible.

“When is a bet a bet?” he asked. “A bet is a bet when and where it is accepted. You can bet all you want from your home computer, but it’s not a bet until it is accepted at the site where the server is located. So the wagering actually takes place on Indian land,” in the case of servers at tribal casinos.

Other speakers at the conference urged California tribes to immediately begin offering online poker—considered a Class II game—because tribes have the unlimited right to offer Class II gaming on their reservations.

All agree, however, that should that happen, there will be multiple lawsuits and the measure would become bogged down in the courts, possibly for years.

But California is an anomaly for most tribes. As the most populous state, it has a built-in online gaming market.

By some accounts, the state held as much as one-third of the market for illegal online gaming before the UIGEA was passed in 2006. Most states are far smaller and don’t have the benefits that California tribes will enjoy when online gaming gets under way.

The answer, according to some, is to pool resources. Tahsuda points to a Midwestern coalition that wants to create a poker room benefitting multiple tribes.

“This makes sense purely for the economics of it,” he says. “You can share the costs. And depending upon how it moves forward, there can be some joint coalition presence just to counter the larger presence in the market, especially the lotteries.”

One source, who asked not to be identified, says NIGA needs to take the lead on this issue.

“NIGA’s strategy was to issue their principles and the Senate would reach out to them to incorporate their principles in any bill,” he says. “That is not likely to happen.

“NIGA should really be promoting a federal bill because that’s the only way to protect the tribes. If they don’t get a bill through fairly soon, the lotteries will dominate, and that will prevent any federal legislation.”

An online gaming bill gives rights to tribes, card rooms, racetracks and ADWs

By Patrick Roberts This tribal divide over online gaming has been most apparent in California, pitting some of the most important players in Indian gaming against each other. The Morongo tribe of Cabazon has spearheaded a drive that would legalize online poker in California, using the argument that if tribes don’t get involved at the very beginning of any online gaming discussion in the Golden State, they risk getting left behind.

The tribe did the unthinkable of partnering with some of California’s card clubs, usually the sworn enemy of Indian gaming.

Other tribes, led by the Palas, want to maintain the illegal status of online gaming, fearful that if it was to become legal, visits to the somewhat remote Indian gaming halls would plunge. The majority of the tribes hold this view, and an effort by the Morongos and the card clubs to establish the California Online Poker Association (COPA) with an accompanying play-for-free site was short lived.

COPA was formed to support a bill introduced by California Senator Rod Wright to legalize online poker. While the measure failed in the 2012 legislature, it is back this year, with some changes that address the concerns that some tribes had, but leave some of the objectionable issues intact.

Bill Details Some of the provisions of Wright’s 2013 bill (SB 51) include: • Legalizes only internet poker (Wright’s 2012 bill included other casino games) and only poker games approved by the state Department of Justice; • A five-year license, with a $5 million licensing fee that covers investigations and suitability review, with additional fees determined for regulatory costs; • A one-time $30 million deposit into the general fund which will be credited toward a 10 percent tax on gross revenues; • Gaming tribes with casinos operating for three years or more, racetracks, card rooms and account deposit wager-

34 TRIB AL GOVERNMENT G AMING 2013

ing companies (ADWs) in good standing are all eligible for licensing; • Excludes non-gaming (non-compacted) tribes; • Provides that internet poker does not violate the California Constitution, nor does it violate tribal exclusivity guaranteed under the state Indian gaming law and compacts; • Requires investigations of all applicants, including tribes; • Requires tribes to waive tribal sovereignty for licensing investigations and patron disputes; • Regulatory power rests with state Gambling Control Commission; • Prohibits “aggregation” of computers for internet poker play (bans internet cafés);

• Players must be located in state and be over 21, in order to qualify for the state waivers under the Unlawful Internet Gambling Enforcement Act of 2006 (UIGEA); • Prohibits companies that accepted bets in the U.S. after the passage of UIGEA from participating in California online poker; • Provides a long list of responsible gaming provisions that each online poker room must comply with; • Requires winning players to declare their profits for tax purposes.

Pros and Cons

A

t the Western Indian Gaming Conference (WIGC) at the Morongo Casino Hotel in February, Morongo Band of Mission Indians Chairman Robert Martin explained why he continues to support a bill that would legalize online poker in California. Martin said the Morongo Band was behind an effort to organize pro-online gaming tribes and the card rooms in the California Online Poker Association, a group that disbanded following the failure of Wright’s 2012 bill.

“When I was serving on the Morongo tribal council 26 years ago, the U.S. Supreme Court ruled on the Cabazon case, transforming the lives of hundreds of thousands of Native Americans,” he explained. “That effort was not without controversy. We took

some grief and criticism from public officials, the media and some other tribes. It all proved to be worthwhile and it was the right thing to do at the right time.

“We’re at another crossroads today.

The internet has revolutionized every industry it touched, and gaming is no different. Online gaming is growing at five times the rate of land-based gaming.

Tribes must be open to change and be able to adapt to the marketplace if we are to remain relevant. Pursuing internet poker doesn’t mean we are abandoning our bricks-and-mortar casinos.”

Leslie Lohse, the vice chairwoman of the California Tribal Business Alliance, an organization made up of tribes that opposed COPA’s path to online poker, says Wright’s new bill hasn’t changed enough to satisfy the tribes concerned about online gaming.

“So far, his language has not addressed the issues we raised,” she says.

“The bill still rejects our sovereignty and doesn’t talk about what happens if our revenue streams from the bricks-andmortar facilities fall. They keep telling us it will not affect us, but we have not seen any proof.”

George Forman, the managing partner with the law firm Forman & Associates, presented the case for and against Wright’s bill at the WIGC. While he found many things in the bill acceptable to tribes, the only avenue for tribes to avoid investigations into their tribal gaming operations would be to set up a commercial company, an LLC. He also complained that the bill does not recognize existing licensees and tribes, and wondered why they should be charged an exorbitantly high $5 million fee for investigations that have for the most part been completed or are not necessary.

Martin said there will always be differences among state tribes, but there has to be some negotiation to get a general concensus.

“There is no one-size-fits-all solution to this issue in California,” he says.

“While the legislature would like to put us all in one box, it just doesn't work.

There are more than 100 tribes in California. It’s unlikely that we’ll all agree completely on any issue.”

Lohse was encouraged when COPA was disbanded, and hopes that the two sides can meet in the middle.

“To their credit, they’re now considering what we have to say,” Lohse explains. “We’re not talking about totally

“We’re at another crossroads today.

The internet has revolutionized every industry it touched, and gaming is no different. Online gaming is growing at five times the rate of land-based gaming. Tribes must be open to change and be able to adapt to the marketplace if we are to remain relevant.”

Robert Martin, Chairman, Morongo Band of Mission Indians

opposing any kind of online gaming; we’re just concerned about the negative impacts that might occur to our businesses and our sovereignty. We hope we can open some dialogue with the other tribes without the involvement of card rooms, racetracks or ADWs, so we can look at it more collectively.

“We’re trying to start with things that we all agree upon and work up to the tougher issues. We’re hopeful we can get the tribes together on the same page, as much as that’s possible.”

Martin says the tribe can’t simply ignore what is happening.

“Tribes must have a voice in how internet gaming is developed,” he says.

“If we don’t, others will. We don’t want to look back 25 years from now with regret if we let this opportunity pass.”

Lohse isn’t ready to ignore the bill, but wants to take it slow and address issues that tribes have with the bill.

“We have a monopoly here in California with regards to gaming,” she says, “and I haven’t seen anything yet that would fully protect what we have today.

It’s going to be difficult to come up with any bill that would address all the concerns that we have.”

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NIGA

SHOW OF SHOWS National Indian Gaming Association heads to Phoenix

BY ERNEST STEVENS, JR.

T

his year the National Indian Gaming Association will celebrate its 28th Annual Tradeshow and Convention in downtown Phoenix, Arizona. From March 24 to March 27, NIGA will be celebrating the growth and success of Indian gaming, while also examining the challenges that lie ahead.

As always, our trade show will focus on NIGA’s mission to preserve tribal sovereignty, protect tribal government rights under the Indian Gaming Regulatory Act, and promote tribal economic opportunity and self-sufficiency. The need for our unwavering focus on this mission was highlighted in the 112th Congress, where Indian Country faced and successfully defended against several threats to these rights.

During our trade show, we will continue to concentrate the energy of our tribal leaders and the Indian gaming community to build on our success and to develop and achieve new goals for tribal communities in the incoming 113th Congress. This year’s trade show agenda offers opportunities to hear from legislative and regulatory agencies concerning such issues as the IRS taxation of tribal governments, internet gaming, Class II regulations, and challenges regarding the restoration of tribal government homelands.

While the agenda is intense, these issues represent NIGA’s top priority. We are here to ensure that our industry continues to thrive so tribal governments can serve the significant unmet needs of Indian Country and our individual tribal communities. This is a solemn obligation that we will never take for granted.

While our policy agenda will be our utmost priority, the opportunities to do business at our trade show will be plentiful.

Indian Gaming 2013 will be the place to discover and preview all the top talent in business, gaming technology, economic development, and sustainable economic growth programs. Our four-day trade show puts together an impressive lineup of exhibits, workshops, celebrities, events and activities to appeal to Native and non-Native entrepre-

36 TRIB AL GOVERNMENT G AMING 2013

neurs and business leaders who believe in the opportunities and development found in Indian Country.

We are expecting over 5,000 Native American tribal officials, Native-owned business leaders, and gaming industry experts in Phoenix this year. Our trade show floor is on track to offer one of the most comprehensive exhibitions in years. You can expect more excitement than ever with random cash giveaways each day and a first-time $25,000 grand prize cash drawing on the final day of the show. We will also have our trademark Native arts and crafts booths along with artists and entertainers performing at the trade show.

For tribal gaming commissioners and tribal gaming regulators, the Indian Gaming 2013 agenda also includes our training and certification programs that target every aspect of the Indian gaming business from regulation to hospitality. Some of the exclusive trainings featured this year are: • Internet Gaming Workshops: NIGA is continuing this important discussion on the future of internet gaming in America and its potential impact on tribal gaming facilities.

• The Executive Leadership Series: Trainings designed for tribal leaders to effectively handle federal legislative issues ranging from labor issues to health care reform and working with Congress.

• Continuing NIGA Certifications: Includes the 15th Annual Commissioner Certification Series – Level 1.

• All courses can be found online at www.indiangaming.org.

Before the hard work gets started, there will be ample time to enjoy the warm weather in Phoenix. Our trade show features some of the most dynamic and exciting golf found in the country. The Spirit of Sovereignty Tournament will be held at Fort McDowell’s Saguaro Golf Course. The Vice Chairman’s Golf Tournament will be at Gila River’s Whirlwind Golf Club. Proceeds earned from the Sovereignty Tournament will support scholarships for the Spirit of Sovereignty Foundation, a nonprofit organization with a

mission to increase higher education by providing financial assistance to Native American students.

Of course, Indian Gaming 2013 would not be complete without the great entertainment. On Sunday, March 24, we will have the Chairman’s Reception at Gila River’s fabulous Wild Horse Pass & Casino.

Entertainment will be provided by Creedence Clearwater Revisited. On Monday I will host the Chairman’s Leadership Award Luncheon at the Phoenix Convention Center, where we will honor tribal leaders for their work in protecting Indian gaming.

Tuesday evening is our Wendell Chino Humanitarian Award Banquet with musical guest Chicago. I hope you enjoy our entertainment from the Chairman’s Welcome Reception to the closing banquet. Attendees at our show have come to expect entertainment guaranteed to make your Phoenix trip a great experience, and this year we hope that you find the entertainment just as exciting. Make sure you register and get your tickets to attend because many of our events are already sold out.

It is very rare that you will see and find tribal leaders, gaming regulators and professional staff from our industry in one room, but this will happen throughout the duration of Indian Gaming 2013. This is what sets our trade show apart from all the others.

The National Indian Gaming Association has come a long way since 1985, and Indian Country has a lot of work ahead of us this year. In 2013, you have my promise that NIGA will continue to work as part of a united front with tribal leaders and other national and regional Indian organizations to advance the lives of Indian people economically, socially and politically.

I hope to see you at Indian Gaming 2013, where we will discuss these important issues while enjoying all that the Phoenix area has to offer.

Ernest Stevens, Jr. is chairman of the National Indian Gaming Association.

MARKETING

5 STEPS TO BETTER

RELATIONSHIPS Closing the casino customer service gap

BY MARTIN R. BAIRD

I

f ever there was a time when tribal casinos couldn’t afford a misstep in delivering outstanding customer service, today’s competitive gaming environment is it.

Service can make a casino stand out from the pack and become an attractive place to play. But the pack is growing ever larger as states expand their gaming offerings to boost tax revenues.

For Indian-owned casinos serious about using service as a long-term success tactic, there is something that can give them an advantage—service delivery gap analysis. The service delivery gap is the difference between the kind of service a casino wants to deliver and the service it actually provides. That gap can be all the convincing a potential customer needs to give the competition a try. Success comes from analyzing and narrowing the gap or closing it altogether.

Following are five steps casinos can take to improve their customer service delivery gap.

1. Start SMART Gap analysis starts with an examination of the casino’s service standards. The first mistake many properties make is not having service standards at all. If they do have standards, they are not SMART (Specific, Measureable, Attainable, Realistic, Time-bound). The “S” portion is important because specific standards are the cornerstone of guest service measurement, management and improvement.

For example, if the standard is to “be friendly,” how can that be measured and improved upon? It’s too subjective.

2. Identify the Gap The next step is to take a critical look at the difference between where the casino’s service is now and where the property wants to be.

The gap analysis should be done by a third party to remove bias. Managers should not be assigned this task. Let’s say one standard is that employees smile at guests.

Everyone smiles when the general manager walks by, and the GM thinks the casino is meeting that standard. But is that really the typical guest experience?

38 TRIB AL GOVERNMENT G AMING 2013

3. Roll Out Improvements Every business has gaps, but the key is identifying them and then doing something to narrow the gap. That’s the first step in an improvement process. When it comes to improvement, most casinos think of training their employees to provide service based on the standards. But a better approach is to educate and enlighten employees about service expectations. Don’t provide training that’s based on lectures. Make it fun, entertaining and participant-centered. People learn by doing. They learn and retain more information when the process is enjoyable.

If employees are reluctant to participate in training, that’s a warning that the casino has failed to create a fun learning environment. Not everyone will be overjoyed with the experience, but if training is misguided, it can do more harm than good.

4. Take A Hard Look At Your Employees Are employees happy? I’m serious about this, because happy employees provide better service.

Employees are unhappy because of internal factors they can learn to control, not because of something external that they cannot influence. Casinos often think they must offer incentives, bonuses or pay raises to make people happy. Research shows that those actions have little impact.

Being happy comes from the inside, and management can help employees figure that out. What do we usually see when we turn on a television newscast? The vast majority of news is negative—murder, disasters and crises. After absorbing all that, the mind sees things from a negative perspective. It’s easy to assume that all the bad news reflects the norm for that day.

But if people learn to change what they focus on, it alters their perspective. Some people have an attitude of gratitude no matter what happens to them. Casinos need to help employees learn to find the positive moments in each day.

5. Think Differently Back in the old days, all casinos had to do

was open their doors and get out of the way.

Comment cards provided sufficient customer feedback. Those days are long gone, and casinos have not changed with the times.

A key element of service delivery gap analysis is ongoing feedback from customers about their gaming experience. Feedback keeps the gap narrow or closed. Comment cards are useless in today’s era of rapid communications. Yet, casinos continue to use those dinosaurs. Guests are more accustomed to the internet and such social media sites as Facebook, Twitter and Yelp, where they vent about their poor casino experience for hundreds of people to see.

Casinos must approach feedback in a different manner. They must embrace real-time online guest experience measurement.

Technology exists that allows guests to share their feedback with the property rather than the world at large. In addition to receiving feedback quickly, this technology gives casinos the opportunity to create real-time service recovery.

When casinos respond to comments on the web, it’s like trying to put rain back in the clouds. By the time they find the post, the problem has occurred and the guest is nowhere to be found. But when casinos make it easy for a customer to share directly with them, they often can fix the problem before the guest leaves the property. Now that’s what I call closing the gap.

Quality guest service is the only sustainable competitive advantage casinos have, and shrinking the service delivery gap is a move in the right direction. It’s a move toward longterm success.

Martin R. Baird is chief executive officer of Robinson & Associates, Inc., a Boise, Idaho-based consulting firm to the global gaming industry that is dedicated to helping casinos improve their guest service. For more information, visit the websites at www.casinocustomerservice.com and www.advocatedevelopmentsystem.com or contact the company at 208-991-2037.

TribalGovernment Gaming 2013 Directory

NO FEDERALLY RECOGNIZED TRIBES

STATES AND PROVINCES WITH EXISTING CLASS lll TRIBAL GAMING

STATES WITH TRIBAL PRESENCE, SOME WITH VARIOUS FORMS OF CLASS II GAMING

Tribal Government Gaming

2013 D I R E C T O R Y ALABAMA

Poarch Band of Creek Indians

Class II

WIND CREEK CASINO & HOTEL

Poarch Band of Creek Indians

CREEK CASINO WETUMPKA 100 River Oaks Dr. Wetumpka, AL 36092-3084 Mailing: PO Box 970 Wetumpka, AL 36092-0029 Phone: 334-514-0469 Toll Free: 800-897-7198 Fax: 334-514-9574 www.pcigaming.com Casino size: 39,000 sq. ft.

Gaming Machines 1,200 Electronic Bingo 1,083 seats Tribal Chair: Buford L. Rolin

303 Poarch Rd. Atmore, AL 36502 Mailing: PO Box 09 Atmore, AL 36504 Phone: 251-368-8007 Toll Free: 866-946-3360 Fax: 251-368-8590 www.pcigaming.com Casino size: 80,000 sq. ft.

Gaming Machines 1,607 Tribal Chair: Buford L. Rolin

ALASKA Class II

Poarch Band of Creek Indians

CREEK CASINO MONTGOMERY 1801 Eddie L.Tullis Dr. Montgomery, AL 36117 Phone: 334-273-9003 Toll Free: 800-958-9003 Fax: 334-396-9282 www.pcigaming.com Casino size: 21,000 sq. ft.

Gaming Machines 470 Tribal Chair: Buford L. Rolin

Qagan Tayagungin Tribe of Sand Point

AGATE PULL TABS 100 Municipal Building Room 7A Sand Point, AK 99661-0447 Mailing: PO Box 447 Sand Point, AK 99661-0447 Phone: 907-383-5833 Fax: 907-383-5814 Pull Tab Machines 10 GM: Anne Nielsen

40 TRIBAL GOVERNMENT G AMING 2013

Klawock Cooperative Association

Native Village of Barrow Tribal Government

Tlingit and Haida Indians of CBJ

KLAWOCK IRA SMOKE SHOP

NATIVE VILLAGE OF BARROW PULL TABS

TINGLIT AND HAIDA INDIANS

310 Bayview Blvd.

Klawock, AL 99925 Mailing: PO Box 430 Klawock, AK 99925-0430 Phone: 907-755-2265 Fax: 907-755-8800 Bingo 60 seats GM: Anna Chafin

3235 Hospital Drive Juneau, AK 99801 Phone: 907-463-5680 Fax: 907-463-3061 www.ccthita.org Bingo 200 seats Tribal President: Edward Thomas

Metlakatla Indian Community

742 Stevenson St. Barrow, AK 99723-1149 Mailing: PO Box 1139 Barrow, AK 99723-1139 Phone: 907-852-2077 Toll Free: 800-478-4412 Fax: 907-852-8844 Casino size: 550 sq. ft.

Table Games 8 Tribal President: Thomas Oleman GM: Dorothy Mazonna

METLAKATLA INDIAN COMMUNITY BINGO

Sitka Tribe of Alaska

San Carlos Apache Tribe

8 Milton St. Metlakatla, AL 99926-0008 Mailing: PO Box 8 Metlakatla, AK 99926 Phone: 907-886-4441 Fax: 907-886-7997 Casino size: 4,000 sq. ft.

Gaming Machines 90 Bingo 120 seats GM: Joni Hudson

SITKA TRIBAL BINGO

APACHE GOLD HOTEL CASINO RESORT

235 Katlian St. Sitka, AK 99835 Phone: 907-747-3207 Fax: 907-747-4915 www.sitkatribe.org Bingo 100 seats Tribal Chair: Lawrence A. Widmark Sun’aq Tribe of Kodiak

SUN’AQ TRIBAL BINGO 312 West Marine Way Kodiak, AK 99615 Phone: 907-486-6735 Fax: 907-486-6766 Bingo 299 seats Tribal Chair: Brenda Schwantes

ARIZONA Class II & III

Highway 70-Mile Post 258 San Carlos, AZ 85501 Mailing: PO Box 1210 San Carlos, AZ 85550-0357 Phone: 928-475-7800 Toll Free: 800-272-2438 Fax: 928-475-7692 www.apachegoldcasinoresort.com Casino size 60,000 sq. ft.

Apache Gold Best Western Hotel (146 rooms) Slots 699 Table Games 8 Bingo 1,000 seats Tribal Chair: Wendsler Nosie

Pascua Yaqui Tribe

Fort McDowell Yavapai Nation

Tonto Apache Tribe

CALIFORNIA

BLUEWATER RESORT & CASINO

CASINO OF THE SUN

FORT McDOWELL CASINO

MAZATZAL CASINO

Class II & III

7406 S. Camino de Oeste Rd. Tucson, AZ 85746-9308 Mailing: 5655 W. Valencia Rd. Tucson, AZ 85746 Phone: 520-883-1700 Toll Free: 800-344-9435 Fax: 520-838-6660 www.casinodelsol.com Casino size: 50,000 sq. ft.

Slots 388 Table Games 6 Tribal Chair: Peter Yucupicio

10424 N. Fort McDowell Rd. Fountain Hills, AZ 85264 Mailing: PO Box 18359 Fountain Hills, AZ 85264-8359 Phone: 480-837-1424 Toll Free: 800-843-3678 Fax: 480-837-4713 www.fortmcdowellcasino.com Casino size: 150,000 sq. ft.

Radisson Hotel (247 Rooms) Slots 903 Table Games 28 Bingo 1,700 GM: Pamela Mott, Tribal Treasurer

Beeline Hwy. 87, Mile Post 251 Payson, AZ 85541 Mailing: PO Box 1820 Payson, AZ 85547-1820 Phone: 928-474-6044 Toll Free: 800-777-7529 Fax: 928-472-2069 www.777play.com Casino size: 38,000 sq. ft.

Slots 413 Table Games 7 Bingo 280 seats Tribal Chair: Ivan Smith GM: Farrell Hoosava

Agua Caliente Band of Cahuilla Indians

11300 Resort Dr. Parker, AZ 85344-7549 Phone: 928-669-7000 Toll Free: 888-243-3360 Fax: 928-669-5910 www.bluewaterfun.com Casino size: 30,000 sq. ft.

Bluewater Resort (200 rooms) Slots 475 Table Games 13 Bingo 350 seats Tribal Chair: Eldred Enas Yavapai—Prescott Indian Tribe

BUCKY’S CASINO & PRESCOTT RESORT 1500 East Highway 69 Building B Prescott, AZ 86301-5640 Mailing: PO Box 10190 Prescott, AZ 86304-0190 Phone: 928-776-5695 Toll Free: 800-756-8744 Fax: 928-541-9217 www.buckyscasino.com Casino size: 24,000 sq. ft.

Prescott Resort (160 rooms) Slots 301 Bingo 150 seats Table Games 17 GM: Craig Johnson Salt River Pima–Maricopa Indian Community

CASINO ARIZONA AT TALKING STICK 9800 E. Indian Bend Rd. Scottsdale, AZ 85256 Mailing: PO Box 10099 Scottsdale, AZ 85271-0099 Phone: 480-850-7777 Toll Free: 877-724-4687 Fax: 480-850-7741 www.casinoaz.com Casino size: 240,000 sq. ft.

Slots 801 Table Games 94 CEO: Dennis Leong Salt River Pima–Maricopa Indian Community

CASINO ARIZONA 101 & MCKELLIPS 524 N. 92nd St. Scottsdale, AZ 85256-5402 Mailing: PO Box 10099 Scottsdale, AZ 85271-0099 Phone: 480-850-7777 Toll Free: 877-724-4687 Fax: 480-850-7700 www.casinoaz.com Casino size: 100,000 sq. ft.

Slots 861 Table Games 53 CEO: Dennis Leong Pascua Yaqui Tribe

CASINO DEL SOL 5655 W. Valencia Rd. Tucson, AZ 85746 Phone: 520-838-6506 Toll Free: 800-344-9435 Fax: 520-838-6660 www.casinodelsol.com Casino size: 240,000 sq. ft.

Slots 955 Bingo 694 seats Table Games 38 Tribal Chair: Peter Yucupicio

Yavapai-Apache Nation

CLIFF CASTLE CASINO 555 Middle Verde Rd. Camp Verde, AZ 86322 Phone: 928-567-7900 Toll Free: 800-381-7568 Fax: 928-567-7901 www.cliffcastlecasino.net The Lodge at Cliff Castle (82 rooms) Casino size: 140,000 sq. ft.

Slots 656 Table Games 18 Chairman: David Kwail Cocopah Tribe

COCOPAH CASINO & BINGO 15138 S. Avenue B Somerton, AZ 85350-7648 Phone: 928-726-8066 Toll Free: 800-237-5687 Fax: 928-217-7769 www.cocopahresort.com Casino size: 24,000 sq. ft.

Slots 500 Bingo 350 seats Table Games 8 Tribal Chair: Sherry Cordova GM: Jerry Lane Tohono O’odham Nation

DESERT DIAMOND CASINO—I-19 1100 West Pima Mine Rd. Sahuarita, AZ 85629-9624 Mailing: PO Box 22230 Sells, AZ 85734-2230 Phone: 520-294-7777 Toll Free: 866-332-9467 Fax: 520-393-2855 www.desertdiamondcasino.com Casino size: 185,000 sq. ft.

Slots 890 Table Games 10 Tribal Chair: Ned Norris Jr. GM: Ms. Henry Childs Tohono O’odham Nation

DESERT DIAMOND CASINO NOGALES 7350 S Nogales Hwy. Tucson, AZ 85634 Mailing: PO Box 22230 Tucson, AZ 85734-2230 Phone: 520-294-7777 Toll Free: 866-332-9467 Fax: 520-393-2855 www.desertdiamondcasino.com Casino size: 165,000 sq. ft.

Slots 1089 Table Games 36 Bingo 500 seats Tribal Chair: Ned Norris Jr.

Gila River Indian Community

LONE BUTTE CASINO 1077 S. Kyrene Rd. Chandler, AZ 85226 Mailing: PO Box 6790 Chandler, AZ 85226-6790 Phone: 520-796-7777 Toll Free: 800-946-4452 Fax: 520-796-7864 www.wingilariver.com/lone-butte Casino size: 120,000 sq. ft.

Slots 850 Table Games 24 Bingo 750 seats GM: Jeff Martin

Quechan Indian Tribe

PARADISE CASINO 450 Quechan Drive Yuma, AZ 85366 Mailing: PO Box 2737 Yuma, AZ 85366-2737 Phone: 760-572-7777 Toll Free: 888-777-4946 Fax: 760-572-2471 www.paradise-casinos.com Casino size: 11,613 sq. ft.

Slots 514 Bingo 300 seats GM: Keeny Escalanti Jr.

VEE QUIVA CASINO 6443 N. Komatke Lane Laveen, AZ 85339 Mailing: PO Box 6790 Chandler, AZ 85246-6790 Phone: 520-796-7777 Toll Free: 800-946-4452 Fax: 520-796-7864 www.wingilariver.com/vee-quiva Casino size: 99,000 sq. ft.

Slots 834 Table Games 28 Bingo 500 seats GM: Carolyn Thompson Ak-Chin Indian Community

HARRAH’S PHOENIX AK-CHIN CASINO 15406 N Maricopa Rd. Maricopa, AZ 85239 Phone: 480-802-5000 Toll Free: 800-427-7247 Fax: 480-802-5050 www.harrahs.com Casino size: 40,000 sq. ft.

Harrah’s Phoenix Ak-Chin Resort (148 rooms) Slots 1,089 Table Games 28 Bingo 470 seats Chairman: Louis Manuel GM: Robert Livingston

AUGUSTINE CASINO

Fort Mojave Tribe

White Mountain Apache

HON-DAH RESORT CASINO 777 Hwy. 260 Pinetop, AZ 85935 Phone: 928-369-0299 Toll Free: 800-929-8744 Fax: 928-369-0382 www.hon-dah.com Casino size: 18,600 sq. ft.

Hon-Dah Hotel (386 rooms) Slots 800 Table Games 7 Tribal Chair: Ronnie Lupe GM: Brent Kurth

8555 S. Hwy. 95 Mohave Valley, AZ 86440-9309 Mailing: PO Box 6588 Mohave Valley, AZ 86440-6588 Phone: 928-346-2000 Toll Free: 888-837-4030 Fax: 928-346-2007 Casino size: 9,500 sq. ft.

Slots 243 Tribal Chair: Timothy Williams GM: Jack Medrano Gila River Indian Community

WILD HORSE PASS HOTEL & CASINO 5040 Wild Horse Pass Blvd.

Chandler, AZ 85226 Phone: 520-796-7777 Toll Free: 800-WIN-GILA Fax: 520-796-7837 www.wingilariver.com/wild-horsepass Casino size: 100,000 sq. ft.

Wild Horse Pass Hotel (242 rooms) Slots 1,002 Table Games 66 GM: Michael Olujic Yavapai—Prescott Indian Tribe

YAVAPAI CASINO 1505 E. Hwy. 69 Prescott, AZ 86301-5641 Mailing: PO Box 10190 Prescott, AZ 86304-0190 Phone: 928-445-5767 Toll Free: 800-756-8744 Fax: 928-771-0653 www.buckyscasino.com Casino size: 6,000 sq. ft.

Slots 235 GM: Craig Johnson

32-250 Bob Hope Drive Rancho Mirage, CA 92270-2704 Phone: 760-321-2000 Toll Free: 866-999-1995 Fax: 760-202-2617 www.hotwatercasino.com Casino size: 70,000 sq. ft.

Agua Caliente Resort (340 rooms) Slots 1,300 Table Games 60 Bingo 650 seats Tribal Chair: Richard Milanovich COO: Brian Hansberry Augustine Band of Mission Indians

SPIRIT MOUNTAIN CASINO Gila River Indian Community

AGUA CALIENTE CASINO RESORT SPA

84-001 Ave. 54 Coachella, CA 92236-9780 Phone: 760-391-9500 Toll Free: 888-PLAY2WIN Fax: 760-398-4447 www.augustinecasino.com Casino size: 42,000 sq. ft.

Slots 800 Table Games 10 Tribal Chair: Mary Ann Green GM: Robert Jones Barona Band of Mission Indians

BARONA VALLEY RANCH RESORT & CASINO 1932 Wildcat Canyon Rd. Lakeside, CA 92040-1546 Phone: 619-443-2300 Toll Free: 888-7-BARONA (7227662) Fax: 619-443-2856 www.barona.com Casino size: 310,000 sq. ft.

Barona Valley Ranch Resort (397 rooms) Slots 2,000 Table Games 85 Tribal Chair: Edwin Romero GM: Rick Salinas Bear River Band of the Rohnerville Rancheria

BEAR RIVER CASINO 11 Bear Paws Way Loleta, CA 95551 Phone: 707-733-9664 Toll Free: 800-761-2327 Fax: 707-733-9611 www.bearrivercasino.com Casino size: 13,056 sq. ft.

Slots 349 Table Games 14 Tribal Chair: Leonard Bowman GM: John McGinnis

www.tribalgovernmentgaming.com 41

TribalGovernment Gaming 2013 Directory

Colorado River Indian Tribes

TribalGovernment Gaming 2013 Directory

Tuolumne Me-Wuk Tribe

BLACK OAK CASINO 19400 Tuolumne Rd. N Tuolumne, CA 95379-9724 Phone: 209-928-9300 Toll Free: 877-747-8777 Fax: 209-928-9301 www.blackoakcasino.com Casino Size: 167,000 sq. ft.

Slots 1,013 Table Games 24 GM: Ron Patel Blue Lake Rancheria

BLUE LAKE CASINO HOTEL 777 Casino Way Blue Lake, CA 95525 Mailing: PO Box 1128 Blue Lake, CA 95525-1128 Phone: 707-668-9770 Toll Free: 877-BLC2WIN (2522946) Fax: 707-668-9757 www.bluelakecasino.com Casino size: 44,500 sq. ft.

Blue Lake Hotel (102 rooms) Slots 800 Table Games 18 Bingo 500 seats CEO: Arla Ramsey Yocha Dehe Wintun Nation

CACHE CREEK CASINO RESORT 14455 Hwy. 16 Brooks, CA 95606-0065 Mailing: PO Box 65 Brooks, CA 95606-0065 Phone: 530-796-3118 Toll Free: 800-992-8686 Fax: 530-796-2112 www.cachecreek.com Casino size: 94,000 sq. ft.

Cache Creek Resort (200 rooms) Slots 2,347 Table Games 136 GM: Randy Takemoto Cahuilla Band of Mission Indians

CAHUILLA CREEK CASINO 52702 Hwy. 371 Anza, CA 92539 Mailing: PO Box 390854 Anza, CA 92539-0854 Phone: 951-763-1200 Fax: 951-763-2050 www.cahuillacasino.com Casino size: 14,000 sq. ft.

Slots 310 GM: Leonardo Pasquarelli Pauma Band of Mission Indians

CASINO PAUMA 777 Pauma Reservation Rd. Pauma Valley, CA 92061 Mailing: PO Box 1067 Pauma Valley, CA 92061-1067 Phone: 760-742-2177 Toll Free: 877-687-2862 Fax: 760-742-2438 www.casinopauma.com Casino size: 42,500 sq. ft.

Slots 1,052 Table Games 20 GM: James Kikumoto

Cher-Ae Heights Indian Community of Trinidad

Coyote Valley Band of Pomo Indians

Cabazon Band of Mission Indians

CHER-AE HEIGHTS CASINO

COYOTE VALLEY CASINO

FANTASY SPRINGS CASINO

HAVASU LANDING RESORT & CASINO

27 Scenic Drive Trinidad, CA 95570-9767 Mailing: PO Box 610 Trinidad, CA 95570-0630 Phone: 707-677-3611 Toll Free: 800-684-2464 Fax: 707-677-4172 www.cheraeheightscasino.com Casino size: 50,000 sq. ft.

Slots 317 Table Games 13 Bingo 800 seats GM: Ron Badouin

7751 N. State St. Redwood Valley, CA 95470-9663 Mailing: PO Box 388 Calpella, CA 95418-0388 Phone: 707-485-0700 Toll Free: 800-332-9683 Fax: 707-485-0730 www.coyotevalleycasino.com Casino size: 10,000 sq. ft.

Slots 250 Tables Games 14 GM: Norman Runyan

84-245 Indio Springs Pkwy.

Indio, CA 92203-3499 Phone: 760-342-5000 Toll Free: 800-827-2946 Fax: 760-238-5606 www.fantasyspringsresort.com Casino size: 100,000 sq. ft.

Palm Spring Hotel (250 rooms) Slots 2,000 Table Games 40 Bingo 750 seats GM: Paul Ryan

5 Main St. Havasu Lake, CA 92363 Mailing: PO Box 1707 Havasu Lake, CA 92363-1707 Phone: 760-858-4593 Toll Free: 800-307-3610 Fax: 760-858-4295 www.havasulanding.com Casino size: 6,900 sq. ft.

Slots 248 Table Games 6 GM: Jackie Gordon

Alturas Rancheria

Mooretown Rancheria of Maidu Indians

Round Valley Indian Tribes

Chicken Ranch Band of Me-wuk Indians

CHICKEN RANCH BINGO & CASINO 16929 Chicken Ranch Rd. Jamestown, CA 95327-9779 Phone: 209-984-3000 Toll Free: 800-75-BINGO Fax: 209-984-4158 Casino size: 30,000 sq. ft.

Slots 300 Bingo 900 seats GM: Corena Raymond Picayune Rancheria of the Chukchansi Indians

CHUKCHANSI GOLD RESORT & CASINO 711 Lucky Lane Coarsegold, CA 93614 Phone: 559-692-5200 Toll Free: 866-7 WIN WIN (7946946) Fax: 559-692-5328 www.chukchansigold.com Casino size: 56,000 sq. ft.

Hotel (200 Rooms) Slots 2,006 Table Games 50 GM: Matt Olson Santa Ynez Band of Chumash Indians

CHUMASH CASINO RESORT 3400 E. Hwy. 246 Santa Ynez, CA 93460-9405 Phone: 805-686-0855 Toll Free: 800-248-6274 Fax: 805-686-3859 www.chumashcasino.com Casino size: 280,000 sq. ft.

Chumash Casino Resort Hotel (206 rooms) Slots 2,000 Table Games 62 Bingo 1,000 seat COO & GM: Bill Peters Colusa Indian Community

COLUSA CASINO RESORT 3770 Hwy.45 Colusa, CA 95932-1267 Phone: 530-458-8844 Toll Free: 800-655-8946 Fax: 530-458-2018 www.colusacasino.com Colusa Casino Hotel (55 rooms) Casino size: 66,000 sq. ft.

Slots 895 Table Games 12 Bingo 700 seats GM: Victor Fernandez

42 TRIBAL GOVERNMENT G AMING 2013

DESERT ROSE CASINO 901 County Rd. 56 Alturas, CA 96101 Mailing: PO Box 910 Alturas, CA 96101-0910 Phone: 530-233-3141 Fax: 530-233-3170 Casino size: 6,200 sq. ft.

Slots 130 GM: Shawn Normington Susanville Indian Rancheria

DIAMOND MOUNTAIN CASINO 900 Skyline Drive Susanville, CA 96130 Phone: 530-252-1100 Toll Free: 877-319-8514 Fax: 530-252-1236 www.diamondmountaincasino.com Casino size: 26,000 sq. ft.

Slots 225 Table Games 3 Bingo 60 seats GM: Campbell Jamieson Tule River Indian Tribe

EAGLE MOUNTAIN CASINO 681 S Tule Rd. Porterville, CA 93257 Mailing: PO Box 1659 Porterville, CA 93258-1659 Phone: 559-788-6220 Toll Free: 800-903-3353 Fax: 559-788-6223 www.eaglemtncasino.com Casino size: 70,000 sq. ft.

Slots 1,348 Table Games 11 Bingo 500 seats GM: Tom Stewart Elk Valley Rancheria

ELK VALLEY CASINO 2500 Howland Hill Rd. Crescent City, CA 95531-9241 Phone: 707-464-1020 Toll Free: 888-574-2744 Fax: 707-465-5188 www.elkvalleycasino.com Casino size: 23,000 sq. ft.

Slots 310 Table Games 9 Bingo 250 seats CEO: Gerry Nailon

FEATHER FALLS CASINO 3 Alverda Dr. Oroville, CA 95966-9379 Phone: 530-533-3885 Toll Free: 877-652-4646 Fax: 530-533-4465 www.featherfallscasino.com Casino size: 118,112 sq. ft.

The Lodge (72 Rooms) Slots 1,000 Table Games 19 CEO: Mr. Baxter Berry Creek Rancheria of the Tyme-Maidu Tribe

GOLD COUNTRY CASINO 4020 Olive Hwy. Oroville, CA 95966-5527 Phone: 530-534-9892 Toll Free: 800-334-9400 Fax: 530-534-9173 www.goldcountrycasino.com Casino size: 60,000 sq. ft.

Hotel (87 rooms) Slots 900 Table Games 30 Bingo 300 seats GM: Peter Fordham Campo Kumeyaay Nation

GOLDEN ACORN CASINO 1800 Golden Acorn Way Campo, CA 91906 Phone: 866-794-6244 Toll Free: 866-7-WINBIG Fax: 619-938-6103 www.goldenacorncasino.com Casino size: 40,000 sq. ft.

Slots 795 Table Games 10 GM: Joseph O’Neill Rincon Band of Luiseno Indians

HARRAH’S RINCON CASINO & RESORT 777 Harrah’s Rincon Way Valley Center, CA 92082 Phone: 760-751-3100 Toll Free: 877-777-2457 Fax: 760-751-3200 www.harrahs.com Casino size: 55,000 sq. ft.

The Harrah’s Rincon Resort (662 rooms) Slots 2,050 Table Games 75 GM: Janet Beronio

Chemehuevi Indian Tribe

HIDDEN OAKS CASINO 76700 Hwy. 162 Covelo, CA 95428 Mailing: PO Box 95 Covelo, CA 95428 Phone: 707-983-6898 Slots 100 GM: Louis Whipple Hopland Band of Pomo Indians

HOPLAND SHO-KA-WAH CASINO 13101 Nokonis Rd. Hopland, CA 95449-9725 Phone: 707-744-1395 Toll Free: 888-SHOKAWAH Fax: 707-744-1150 www.shokawah.com Casino size: 70,000 sq. ft.

Slots 550 Table Games 8 Bingo 100 seats GM: John O’Neill Jackson Rancheria of Me-Wuk Indians

JACKSON RANCHERIA CASINO HOTEL 12222 New York Ranch Rd. Jackson, CA 95642-9407 Phone: 209-223-1677 Toll Free: 800-822-9466 Fax: 209-223-3424 www.jacksoncasino.com Casino size: 257,789 sq. ft.

Jackson Rancheria Hotel (146 rooms) Slots 1,500 Table Games 42 Bingo 800 seats CEO: Rich Hoffman GM: Michael Graninge Big Valley Band of Pomo Indians

KONOCTI VISTA CASINO, RESORT & MARINA 2755 Mission Rancheria Rd. Lakeport, CA 95453 Mailing: PO Box 57 Finley, CA 95435-0057 Phone: 707-262-1900 Toll Free: 800-FUN-1950 Fax: 707-262-1978 www.kvcasino.com Casino size: 12,000 sq. ft.

Hotel (80 rooms) Slots 349 Table Games 8 Interim GM: Linda West

Big Sandy Rancheria Band of Western Mono Indians

Bishop Paiute Tribe

LA POSTA CASINO

MONO WIND CASINO

777 Crestwood Rd. Boulevard, CA 91905 Phone: 619-824-4100 Fax: 619-824-4138 www.lapostacasino.com Casino size: 22,000 sq. ft.

Slots 349 GM: James Hill

37302 Rancheria Lane Auberry, CA 93602-1060 Mailing: PO Box 1060 Auberry, CA 93602-0337 Phone: 559-855-4350 Fax: 559-855-4351 www.monowind.com Casino size: 10,000 sq. ft.

Slots 330 GM: Ms. Carolyn Silv

2742 N. Sierra Hwy. Bishop, CA 93514 Phone: 760-873-4150 Toll Free: 888-372-4883 (PAIUTE) Fax: 760-873-3560 www.paiutepalace.com Casino size: 16,000 sq. ft.

Slots 336 Table Games 7 GM: Anthony Pena

Hoopa Valley Tribe

LUCKY BEAR CASINO Shopping Center Hwy. 96 Hoopa, CA 95546-0729 Phone: 530-625-5198 Fax: 530-625-4050 www.hoopa-nsn.gov/enterprises/casino.htm Casino size: 5,000 sq. ft.

Lucky Bear Hotel (21 rooms) Slots 90 Table Games 2 GM: Norvin Hostler Smith River Rancheria

LUCKY 7 CASINO 350 N. Indian Rd. Smith River, CA 95567-9525 Phone: 707-487-7777 Toll Free: 866-777-7170 Fax: 707-487-5007 www.lucky7casino.com Casino size: 45,000 sq. ft.

Slots 287 Table Games 5 Bingo 130 seats GM: Terry Westrick

Morongo Band of Mission Indians

MORONGO CASINO RESORT & SPA 49500 Seminole Dr. Cabazon, CA 92230-2200 Phone: 888-667-6646 Toll Free: 800-252-4499 Fax: 951-755-5735 www.morongocasinoresort.com Casino size: 148,000 sq. ft.

Morongo Resort (310 rooms) Slots 2465 Table Games 99 Bingo 300 seats GM: David Brents

PAIUTE PALACE CASINO

Pala Band of Mission Indians

PALA CASINO RESORT & SPA 11154 Hwy. 76 Pala, CA 92059 Mailing: 35008 Pala Temecula Rd. PMB 40 Pala, CA 92059-0040 Phone: 760-510-5100 Toll Free: 877-946-7252 Fax: 760-510-5190 www.palacasino.com Casino size: 40,000 sq. ft.

Hotel (507 rooms) Slots 2,250 Table Games 87 CEO: Bill Bembenek

Pechanga Band of Luiseno Mission Indians

PECHANGA RESORT & CASINO 45000 Pechanga Parkway Temecula, CA 92592-5810 Mailing: PO Box 9041 Temecula, CA 92589-9041 Phone: 951-693-1819 Toll Free: 877-711-2WIN Fax: 951-695-7410 www.pechanga.com Casino size 200,000 sq. ft.

Pechanga Resort (522 rooms) Slots 3,000 Table Games 184 GM: Rudy Prieto Pit River Tribe

PIT RIVER CASINO 20265 Tamarack Ave. Burney, CA 96013-4064 Phone: 530-335-2334 Toll Free: 888-245-2992 Fax: 530-335-2362 www.pitrivercasino.com Casino size: 9,000 sq. ft.

Slots 144 Table Games 4 GM: Mike Avelar

Quechan Indian Nation

QUECHAN CASINO RESORT 525 Algodones Rd. Winterhaven, CA 92283 Phone: 760-572-7777 Toll Free: 877-783-2426 Fax: 760-572-2471 www.playqcr.com Casino size: 297,000 sq. ft.

Quechan Resort (166 rooms) Slots 1,000 Table Games 27 CEO: Bryan Parrish Torres-Martinez Desert Cahuilla Indians

RED EARTH CASINO 3089 Norm Niver Rd. Salton City, CA 92274 Phone: 760-395-1200 Fax: 760-398-1269 www.redearthcasino.com Casino size: 14,000 sq. ft.

Slots 350 Table Games 2 GM: Dave Seufert

TribalGovernment Gaming 2013 Directory

La Posta Band of Mission Indians

TribalGovernment Gaming 2013 Directory

Cahto Tribe of the Laytonville Rancheria

San Manuel Band of Mission Indians

RED FOX CASINO

SAN MANUEL INDIAN BINGO & CASINO

200 Cahto Dr. Laytonville, CA 95454 Mailing: PO Box 1763 Laytonville, CA 95454-1763 Phone: 707-984-6800 Toll Free: 888-473-3369 (RED FOX) Fax: 707-984-6500 www.redfoxcasino.net Casino size: 3,600 sq. ft.

Slots 80 GM: Michael Hunter

777 San Manuel Blvd.

Highland, CA 92346-1763 Phone: 909-864-5050 Toll Free: 800-359-2464 Fax: 909-862-9147 www.sanmanuel.com Casino size: 480,000 sq. ft.

Slots 3,300 Table Games 146 Bingo 2,500 seats GM: Ron Mastandrea

Shingle Springs Band of Miwok Indians

Lytton Rancheria of California

RED HAWK CASINO

SAN PABLO LYTTON CASINO

1 Red Hawk Parkway Placerville, CA 95667 Phone: 530-677-2580 Toll Free: 888-573-3495 Fax: 530-676-8033 www.redhawkcasino.com Casino size: 88,000 sq. ft.

Slots 2,177 Table Games 81 GM: Tracy Mimno

13255 San Pablo Ave. San Pablo, CA 94806-3907 Phone: 510-215-7888 Fax: 510-215-4542 www.sanpablolytton.com Casino size: 31,419 sq. ft.

Slots 1,342 Table Games 13 GM: Kathi Hamel

Dry Creek Rancheria Band of Pomo Indians

RIVER ROCK CASINO 3250 Hwy. 128 East Geyserville, CA 95441 Mailing: PO Box 908 Healdsburg, CA 95448-0908 Phone: 707-857-2777 Toll Free: 877-883-7777 Fax: 707-857-2726 www.riverrockcasino.com Casino size: 35,500 sq. ft.

Slots 1,300 Table Games 20 CEO: David Fendrick Robinson Rancheria of Pomo Indians

ROBINSON RANCHERIA RESORT & CASINO 1545 E. Highway 20 Nice, CA 95464-8619 Mailing: PO Box 4017 Nice, CA 95464-4017 Phone: 707-262-4000 Toll Free: 800-809-3636 Fax: 707-275-9100 www.robinsonrancheria.com Casino size: 93,000 sq. ft.

Hotel (48 rooms) Slots 650 Table Games 13 Bingo 530 seats Interim GM: David Rose Paskenta Band of Nomlaki Indians

ROLLING HILLS CASINO 2655 Barham Ave. Corning, CA 96021-9000 Phone: 530-528-3500 Toll Free: 888-331-6400 Fax: 530-824-2473 www.rollinghillscasino.com Casino size: 70,000 sq. ft.

Slots 800 Table Games 12 CEO: Bruce Thomas

Casino Del Sol, Arizona

Iipay Nation of Santa Ysabel

SANTA YSABEL CASINO 255575 Hwy. 79 Santa Ysabel, CA 92070 Phone: 760-787-0909 Fax: 760-782-0929 www.santaysabelcasino.com Casino size: 35,000 sq. ft.

Slots 349 Table Games 6 GM: David Shelette Sherwood Valley Band of Pomo Indians

SHERWOOD VALLEY RANCHERIA CASINO 100 Kawi Place Willits, CA 95490-4674 Phone: 707-459-7330 Fax: 707-459-7337 www.blackbartcasino.com Casino size: 5,000 sq. ft.

Slots 231 GM: Connie Neves Soboba Band of Luiseno Indians

SOBOBA CASINO 23333 Soboba Rd. San Jacinto, CA 92581 Mailing: PO Box 817 San Jacinto, CA 92581-0817 Phone: 951-665-1000 Toll Free: 866-4-SOBOBA (762622) Fax: 951-665-1353 www.soboba.net Casino size: 74,000 sq. ft.

Slots 2,020 Table Games 38 Bingo 299 seats Tribal Chair: Scott Cozart GM: Bob Frear

44 TRIBAL GOVERNMENT G AMING 2013

Agua Caliente Band of Cahuilla Indians

SPA RESORT & CASINO 401 E. Amado Rd. Palm Springs, CA 92262-6414 Phone: 760-883-1000 Toll Free: 888-999-1995 Fax: 760-416-9765 www.sparesortcasino.com Casino size: 30,000 sq. ft.

Spa Hotel (228 rooms) Slots 900 Table Games 30 GM: Bill Duke Twenty-Nine Palms Band of Mission Indians

SPOTLIGHT 29 CASINO 46-200 Harrison Place Coachella, CA 92236 Phone: 760-775-5566 Toll Free: 866-377-6829 Fax: 760-775-4638 www.spotlight29.com Casino size: 80,000 sq. ft.

Slots 2,000 Table Games 39 GM: Tom Sedlock Sycuan Band of Kumeyaay Nation

SYCUAN CASINO 5469 Casino Way El Cajon, CA 92019-1810 Phone: 619-445-6002 Toll Free: 800 2SY-CUAN (2826) Fax: 619-445-1394 www.sycuancasino.com Casino size: 218,000 sq. ft.

Sycuan Resort (100 rooms) Slots 2,000 Table Games 55 Bingo 1,246 seats GM: Sheila Howe

Table Mountain Rancheria

TABLE MOUNTAIN CASINO & BINGO 8184 Table Mountain Rd. Friant, CA 93626 Mailing: PO Box 445 Friant, CA 93626-0445 Phone: 559-822-7777 Toll Free: 800-541-3637 Fax: 559-822-2084 www.tmcasino.com Casino size: 70,000 sq. ft.

Slots 2,000 Table Games 50 Bingo 600 seats CEO: John Mayewski Santa Rosa Rancheria Tachi Yokut Tribe

TACHI PALACE HOTEL & CASINO 17225 Jersey Ave. Lemoore, CA 93245-9760 Mailing: PO Box 308 Lemoore, CA 93245-0308 Phone: 559-924-7751 Toll Free: 866-4-PALACE Fax: 559-924-6692 www.tachipalace.net Casino size: 195,000 sq. ft.

Slots 2,072 Table Games 48 Bingo 1200 seat GM: Neil Narter United Auburn Indian Community

THUNDER VALLEY CASINO 1200 Athens Ave Lincoln, CA 95648 Phone: 916-408-7777 Toll Free: 877-468-8777 Fax: 916-408-8370 www.thundervalleyresort.com Casino size: 200,000 sq. ft.

Slots 3,000 Table Games 142 Management: C.J. Graham

Middletown Rancheria of Pomo Indians

TWIN PINE CASINO 22223 Hwy. 29 Middletown, CA 95461-9754 Mailing: PO Box 789 Middletown, CA 95461-0789 Phone: 707-987-0197 Toll Free: 800-564-4872 Fax: 707-987-0375 www.twinpine.com Casino size: 49,410 sq. ft.

Slots 514 Table Games 12 GM: Rick Howard San Pasqual Band of Mission Indians

VALLEY VIEW CASINO 16300 Nyemii Pass Rd. Valley Center, CA 92082-2379 Phone: 760-291-5500 Toll Free: 866-843-9946 Fax: 760-291-5615 www.valleyviewcasino.com Casino size: 124,000 sq. ft.

Slots 2,000 Table Games 26 GM: Bruce Howard Viejas Band of Kumeyaay Indians

VIEJAS CASINO 5000 Willows Rd. Alpine, CA 91901-1656 Phone: 619-445-5400 Toll Free: 800-847-6537 Fax: 619-659-1954 www.viejas.com Casino size: 327,000 sq. ft.

Slots 2,000 Table Games 55 Bingo 720 seats Fort Independence Indian Community of Paiute Indians

WINNEDUMAH WINN’S CASINO 135 Hwy. 395 North Fort Independence, CA 93526 Phone: 760-878-2483 Slots 48 Electronic Bingo 70 seats GM: Israel Naylor

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TribalGovernment Gaming 2013 Directory

Redding Rancheria

Ute Mountain Ute Tribe

WIN-RIVER CASINO BINGO

UTE MOUNTAIN CASINO HOTEL & RESORT

2100 Redding Rancheria Rd. Redding, CA 96001-5530 Phone: 530-243-3377 Toll Free: 800-280-8946 Fax: 530-246-9285 www.win-river.com Casino size: 80,000 sq. ft. Slots 1,026 Table Games 22 Bingo 300 seats GM: Gary Hayward

COLORADO Class II & III Southern Ute Tribe

SKY UTE CASINO RESORT 14826 Hwy. 172 N. Ignacio, CO 81137-0340 Mailing: PO Box 340 Ignacio, CO 81137-0340 Phone: 970-563-3000 Toll Free: 888-842-4180 Fax: 970-563-9546 www.skyutecasino.com Casino size: 35,000 sq. ft.

Sky Ute Lodge (140 rooms) Slots 650 Table Games 12 Bingo 190 seats Tribal Chair: Pearl Casias GM: Madilenia Chavarillo

Mohegan Tribe of Connecticut

Miccosukee Tribe Indians of Florida

MOHEGAN SUN CASINO

MICCOSUKEE RESORT & GAMING CENTER

3 Weeminuche Dr. Towaoc, CO 81334-9999 Phone: 970-565-8800 Toll Free: 800-258-8007 Fax: 970-565-6553 www.utemountaincasino.com Casino size: 46,000 sq. ft.

Slots 801 Table Games 15 Bingo 500 seats GM: Gerald Pond

1 Mohegan Sun Blvd.

Uncasville, CT 06382-1355 Phone: 860-862-8000 Toll Free: 888-226-7711 Fax: 860-862-7419 www.mohegansun.com Casino size: 350,000 sq. ft.

Mohegan Sun Hotel (1,176 rooms) Slots 6,405 Table Games 377 CEO: Jeffrey Hartmann

CONNECTICUT

FLORIDA

Class II & III

Class II & Class III

Mashantucket Pequot Tribal Nation

Seminole Tribe of Florida

FOXWOODS RESORT CASINO & MGM GRAND AT FOXWOODS

BIG CYPRESS CASINO

39 Norwich Westerly Rd. Mashantucket, CT 06338 Mailing: PO Box 3777 Mashantucket, CT 06338-3777 Phone: 860-312-3000 Toll Free: 800-FOXWOODS Fax: 860-312-4323 www.foxwoods.com Casino size: 340,000 sq. ft.

Hotel (1,416 rooms) Great Cedar Hotel Grand Pequot Tower Slots 6,440 Table Games 372 Bingo 3,500 seats President & CEO: Scott Butera

Government Road Highway 833 Clewiston, FL 33440 Phone: 954-214-8817 Casino size: 5,610 sq. ft.

Slots 21 GM: Tiger Tonnie

500 SW 177th. Ave. Miami, FL 33194-2800 Phone: 305-222-4600 Toll Free: 800-741-4600 Fax: 305-226-9254 www.miccosukee.com Casino size: 67,000 sq. ft.

Miccosukee Resort (292 rooms) Slots 1900 Table Games 30 Bingo 800 seats Tribal Chair: Colley Billie GM: Daniel Sherlock Seminole Tribe of Florida

SEMINOLE CASINO BRIGHTON Highway 721 Brighton Indian Reservation 17735 Reservation Rd. Okeechobee, FL 34974-8908 Phone: 863-467-9998 Toll Free: 866-2-CASINO Fax: 863-467-1197 www.seminolecasinobrighton.com Casino size: 27,000 sq. ft.

Slots 380 Table Games 7 Bingo 480 seats GM: Marty Johns

Seminole Tribe of Florida

SEMINOLE CASINO COCONUT CREEK 5550 NW 40th.St. Coconut Creek, FL 33073-3815 Phone: 954-977-6700 Toll Free: 866-222-2466 Fax: 954-970-7721 www.seminolecoconutcreekcasino.com Casino size: 45,000 sq. ft.

Slots 1,746 Table Games 94 GM: Stephen Bonner Seminole Tribe of Florida

SEMINOLE CASINO HOLLYWOOD 4150 North State Road 7 Hollywood, FL 33021 Phone: 954-961-3220 Fax: 954-894-1125 Toll Free: 866-222-7466 www.seminolehollywoodcasino.com Casino size: 50,000 sq.ft.

Gaming Machines 1,140 Table Games 25 Bingo Seats 298 GM: Adrian Fox

PROFILE

Ainsworth Game Technology Culture of Quality Ainsworth Game Technology is a leading-edge designer of innovative gaming machines and game combination software.

Ainsworth distributes a range of gaming products, entertaining stand-alone progressives and linked games through its sales offices and distributors in Australia, New Zealand, Asia, Europe and the United States.

In 1995, Len Ainsworth founded Ainsworth Game Technology Limited with a commitment to become the leading manufacturer and supplier of gaming machines, software and related equipment. Today, Ainsworth is a premier manufacturer of global gaming products with more than 200 years of combined gaming experience. “Ainsworth Game Technology is committed to a culture of quality, innovation and excellence,” says one company official.

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46 TRIBAL GOVERNMENT G AMING 2013

processor, compact storage, high-quality sound system and an ergonomic player interface supporting up to 18 play buttons.

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QX32 Jackpot Controller Ainsworth now provides the ultimate in jackpot solutions with an endless range of options through the QX32, an intelligent controller that sets itself apart from the competition. Not only does it manage multiple jackpot banks, the QX32 also has the ability to simultaneously manage both symbol and mystery jackpot pools.

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Seminole Tribe of Florida

SEMINOLE CASINO IMMOKALEE

SEMINOLE HARD ROCK CASINO—TAMPA

506 S. First St. Immokalee, FL 34142 Mailing: PO Box 869 Immokalee, FL 34143-0869 Phone: 941-657-1313 Toll Free: 800-218-0007 Fax: 941-658-1515 www.theseminolecasino.com Casino size: 75,600 sq. ft.

Gaming Machines 1,162 Table Games 46 GM: Tony Alves

5223 N. Orient Rd. Tampa, FL 33610-4139 Phone: 813-627-7625 Toll Free: 866-762-5463 Fax: 813-627-7655 www.hardrockhotelcasinotampa.com Casino size: 190,000 sq. ft.

Slots 4,100 Table Games 142 GM: John Fontana

Seminole Tribe of Florida

IDAHO

SEMINOLE HARD ROCK CASINO—HOLLYWOOD

Class II & III

1 Seminole Way Hollywood, FL 33314 Phone: 954-327-7625 Toll Free: 800-937-0010 Fax: 954-327-7655 www.seminolehardrockhollywood.com Casino size: 130,000 sq. ft.

Slots 2,500 Table Games 137 GM: Larry Frank

GM: Keith Dollar Nez Perce Tribe

CLEARWATER RIVER CASINO 17500 Nez Perce Hwy Mailing: PO Box 365 Lewiston, ID 83501-7947 Phone: 208-746-0723 Fax: 208-746-5715 www.crcasino.com Casino size: 81,000 sq. ft.

Slots 640 Bingo 300 GM: Cheryl Cunningham Coeur d’Alene Tribe

Shoshone-Bannock Tribe

BANNOCK PEAK CASINO 1707 W. County Rd. Fort Hall, ID 83204 Mailing: 1707 W. County Rd. PO Box 868 Fort Hall, ID 83203-0868 Phone: 208-237-8778 Toll Free: 800-497-4231 Fax: 208-237-8207 www.forthallcasino.com Casino size: 2,700 sq. ft.

Slots 66

COEUR D’ALENE CASINO RESORT HOTEL 27068 Southwest US Hwy. 95 Worley, ID 83876-0236 Mailing: PO Box 236 Worley, ID 83876-0236 Phone: 208-686-0248 Toll Free: 800-523-2464 Fax: 208-686-5106 www.cdacasino.com Casino size: 100,000 sq. ft.

Coeur d’Alene Casino Resort Hotel (202 rooms) Slots 1,600 Bingo 800 seats Tribal Chair: James Allen

Nez Perce Tribe

Kootenai Tribe

COYOTE CASINO (IT’SE YE-YE)

KOOTENAI RIVER INN & CASINO

Highway 12 and Idaho St. 419 Third Street Kamiah, ID 83536-0253 Mailing: Po Box 1540 Kamiah, ID 83536-0253 Phone: 208-935-7860 Toll Free: 877-678-7423 Fax: 208-935-7943 www.iyycasino.com Casino size: 5,868 sq. ft.

Slots 110 GM: Cheryl Cunningham

7169 Plaza St. Bonners Ferry, ID 83805-8598 Phone: 208-267-8511 Toll Free: 800-346-5668 Fax: 208-267-3744 www.kootenairiverinn.com Casino size: 30,000 sq. ft.

Kootenai River Inn (65 rooms) Slots 500 Bingo 150 seats GM: Tom Turpin

Shoshone-Bannock Tribes

Shoshone Bannock Tribe

FORT HALL CASINO

SAGE HILL CASINO

Interstate 15, Exit 80 Simplot Road Fort Hall, ID 83203 Mailing: PO Box 868 Fort Hall, ID 83203-0868 Phone: 208-237-8778 Toll Free: 800-497-4231 Fax: 208-237-8207 www.forthallcasino.com Casino size: 20,000 sq. ft.

Slots 889 Bingo 300 seats GM: Andrea Ramone

Interstate 15 Exit 89 Blackfoot, ID 83221 Mailing: PO Box 868 Fort Hall, ID 83203 Phone 208-237-4998 Slots 100 GM: Keith Dollar

PROFILE

Aruze Gaming America, Inc. Enhanced Experience Aruze Gaming America is a rapidly growing provider of distinctive video and stepper slots, communal gaming products and multi-terminal stations. Aruze’s global business units operate in the Americas, Japan, Australia, Macau, Africa and European markets.

Since 1983, Aruze’s innovative approach to product development has enhanced the entertainment experience for all players. “We have little interest in following the path of other gaming companies,” says Chief Executive Officer Rich Pennington. “Our goal is to be a leader in innovation and enhanced entertainment value.” Recent examples of Aruze’s successful development approach include products such as Paradise Fishing, Lucky Big Wheel and Innovator steppers.

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Aruze also will exhibit Lucky Big Wheel, one of its multi-player G-Station games. This eye-catching product revives the traditional big-6 casino game with technology that engages the player and provides strong returns to the operator. Closing out the showcase will be the latest G-Deluxe game, Knight of La Mancha, a multi-bonus game featuring a knight in shining armor and his legendary adventures.

For more information, contact Marsha Aranas, brand manager, at marsha.aranas@aruze-gaming.com. www.tribalgovernmentgaming.com 47

TribalGovernment Gaming 2013 Directory

Seminole Tribe of Florida

TribalGovernment Gaming 2013 Directory

IOWA

Kickapoo Tribe in Kansas

Class II & III

GOLDEN EAGLE CASINO

Omaha Tribe of Nebraska

1121 Goldfinch Drive Horton, KS 66439-9537 Phone: 785-486-6601 Toll Free: 888-464-5825 Fax: 785-486-6662 www.goldeneaglecasino.com Casino size: 45,000 sq. ft.

Slots 745 Table Games 18 Bingo 368 seats GM: Stephanie Cooper

CASINO OMAHA 17214 210th St Onawa, IA 51040 Mailing: PO Box 89 Onawa, IA 51040-0089 Phone: 712-423-3700 Toll Free: 800-858-8238 Fax: 712-423-3128 Casino size: 10,000 sq. ft.

Slots 415 GM: Gloria Harwell

Prairie Band Potawatomi Nation

Sac & Fox Tribe of Mississippi in Iowa

PRAIRIE BAND CASINO & RESORT

MESKWAKI BINGO CASINO HOTEL

12305 150th Rd. Mayetta, KS 66509-8815 Phone: 785-966-7777 Toll Free: 888-727-4946 Fax: 785-966-7640 www.pbpgaming.com Casino size: 35,000 sq. ft.

Harrah’s Prairie Band Hotel (298 rooms) Slots 1,100 Table Games 231 GM: David Albrecht

Tama, IA 52339-9697 Phone: 641-484-2108 Toll Free: 800-728-4263 Fax: 641-484-1618 www.meskwaki.com Casino size: 127,669 sq. ft.

Meskwaki Hotel (408 rooms) Slots 1,415 Table Games 45 Bingo 750 seats GM: Patrick Brown Winnebago Tribe of Nebraska

WINNAVEGAS CASINO 1500 330th St. Sloan, IA 51055-8056 Phone: 712-428-9466 Toll Free: 800-468-9466 Fax: 712-428-4219 www.winnavegas.biz Casino size: 45,000 sq. ft.

Winna Vegas Inn (52 rooms) Slots 650 Table Games 20 Bingo 400 seats GM: Catherine Colesrud

KANSAS Class II & III Wyandotte Tribe of Oklahoma

7th STREET CASINO 777 North 7th Street Trafficway Kansas City, KS 66101-3036 Phone: 913-371-3500 Fax: 913-371-3934 www.7th-streetcasino.com Casino size: 20,000 sq. ft.

Slots 600 GM: Jean Yuen

Iowa Tribe of Kansas & Nebraskas

Sac & Fox Nation of Mississippi

SAC & FOX CASINO 1322 US Hwy. 75 Powhattan, KS 66527-9624 Phone: 785-467-8000 Toll Free: 800-990-2946 Fax: 785-467-5001 www.sacandfoxcasino.com Casino size: 106,000 sq. ft.

Slots 830 Table Games 13 GM: Peggy Houston

LOUISIANA Class II & III Coushatta Tribe of Louisiana

COUSHATTA CASINO RESORT 777 Coushatta Dr. Kinder, LA 70648 Mailing: PO Box 1510 Kinder, LA 70648-1510 Phone: 337-738-1370 Toll Free: 800-58-GRAND Fax: 337-738-7377 www.coushattacasinoresort.com Casino size: 107,600 sq. ft.

Hotel (702 rooms) Coushatta Inn (195 rooms) Lodge (92 rooms) Slots 2,800 Table Games 90 Tribal Chair: Kevin Sickey GM: Conrad Granito Jr.

CASINO WHITE CLOUD 777 Jackpot Drive White Cloud, KS 66094-4002 Phone: 785-595-3430 Toll Free: 877-652-6115 Fax: 785-595-3431 Casino size: 21,000 sq. ft.

Slots 389 Table Games 6 Bingo 500 seats GM: Mike Frederic

48 TRIBAL GOVERNMENT G AMING 2013

Chitimacha Tribe of Louisiana

Pokagon Band of Potawatomi Indians

Sault Ste. Marie Tribe of Chippewa Indians

CYPRESS BAYOU CASINO

FOUR WINDS HARTFORD

832 Martin Luther King Rd. Charenton, LA 70523-0519 Mailing: PO Box 519 Charenton, LA 70523-0519 Phone: 337-923-7284 Toll Free: 800-284-4386 Fax: 337-923-7882 www.cypressbayou.com Casino size: 232,000 sq. ft.

Slots 1,350 Table Games 60 GM: Tom Odisho

68600 Red Arrow Highway Hartford, MI 49057 Toll Free: 866-494-6371 www.fourwindscasino.com/hartford Casino size: 52,000 sq. ft.

Slots 500 Table Games 9 GM: Matthew Harkness

KEWADIN CASINO— MANISTIQUE

Tunica Biloxi Tribe of Louisiana

PARAGON CASINO RESORT 711 Paragon Place Marksville, LA 71351-6004 Phone: 318-253-1946 Toll Free: 800-946-1946 Fax: 318-253-2033 www.paragoncasinoresort.com Casino size: 72,120 sq. ft.

Paragon Casino Resort (615 rooms) Slots 2,200 Table Games 58 GM: Peter Fordham

MICHIGAN Class II & III Bay Mills Indian Community

BAY MILLS RESORT & CASINO 11386 W. Lakeshore Dr. Brimley, MI 49715-9308 Phone: 906-248-3715 Toll Free: 888-422-9645 Fax: 906-248-3720 www.4baymills.com Casino size: 17,000 sq. ft.

Bay Mills Resort (218 rooms) Slots 998 Table Games 15 Bingo 500 seats GM: Rod Jones Nottawaseppi Huron Band of the Potawatomi

FIREKEEPERS CASINO 11177 East Michigan Ave. Battle Creek, MI 49014 Phone: 269-962-0000 Toll Free: 877-FKC-8777 Fax: 269-660-5797 www.firekeeperscasino.com Casino size: 107,000 sq. ft.

Slots 2,775 Table Games 78 Bingo 250 seats GM: R. Bruce McKee Pokagon Band of Potawatomi Indians

FOUR WINDS CASINO RESORT 11111 Wilson Rd. New Buffalo, MI 49117 Toll Free: 866-494-6371 Fax: 269-926-5463 www.fourwindscasino.com Casino size: 135,000 sq. ft.

Four Winds Resort (165 rooms) Slots 3,000 Table Games 76 GM: Matthew Harknes

Gun Lake Band of Potawatomi Indians

GUN LAKE CASINO 1123–129th Avenue Wayland, MI 49348 Phone: 269-792-7777 www.gunlakecasino.com Casino size: 83,000 sq. ft.

Slots 1,400 Table Games 30 GM: Rob McDermott Hannahville Tribe of Potawatomi Indians

ISLAND RESORT & CASINO W399 Hwy. 2 & 41 Harris, MI 49845-0351 Mailing: PO Box 351 Harris, MI 49845-0351 Phone: 906-466-2941 Toll Free: 800-682-6040 Fax: 906-466-2945 www.islandresortandcasino.com Casino size: 408,520 sq. ft.

Island Resort & Casino (275 rooms) Slots 1,400 Table Games 21 Bingo 350 seats GM: Tom McChesney Sault Ste. Marie Tribe of Chippewa Indians

KEWADIN CASINO— CHRISTMAS 7761 Candy Cane Lane Christmas, MI 49862-8946 Phone: 906-387-5475 Toll Free: 800-539-2346 Fax: 906-387-4592 www.kewadinchristmas.com Casino size: 8,416 sq. ft.

Slots 245 Table Games 6 COO: Anthony Goetz Sault Ste. Marie Tribe of Chippewa Indians

KEWADIN CASINO— HESSEL 33995 Three Mile Rd. Hessel, MI 49745 Mailing: PO Box 189 Hessel, MI 49745-0789 Phone: 906-484-2903 Toll Free: 800-539-2346 Fax: 906-635-7053 www.kewadinhessel.com Casino size: 3,800 sq. ft.

Slots 150 COO: Anthony Goetz

US Route 2 East Manistique, MI 49854-9738 Phone: 906-341-5510 Toll Free: 800-539-2346 Fax: 906-635-4947 www.kewadinmanistique.com Casino size: 9,900 sq. ft.

Slots 275 Table Games 8 Bingo 50 seats GM: Lisa Fisher Sault Ste. Marie Tribe of Chippewa Indians

KEWADIN VEGAS CASINO — SAULT STE. MARIE 2186 Shunk Rd. Sault Ste. Marie, MI 49783-9398 Phone: 906-632-0530 Toll Free: 800-539-2346 Fax: 906-635-4959 www.kewadinsault.com Casino size: 39,000 sq. ft.

Kewadon Hotel (318 rooms) Slots 801 Table Games 20 Bingo 400 seats GM: Steve Sprecker Sault Ste. Marie Tribe of Chippewa Indians

KEWADIN SHORES CASINO —ST. IGNACE 3015 Mackinac Trail St. Ignace. MI 49781-9758 Phone: 906-643-7071 Toll Free: 800-539-2346 Fax: 906-643-8472 www.kewadin.com/st.ignace Casino size: 40,000 sq. ft.

Kewadin Inn of St. Ignace (70 rooms) Best Western Kewadin Casino Lakefront Inn (85 rooms) Slots 800 Table Games 16 GM: Steve Sprecker Bay Mills Indian Community

KINGS CLUB CASINO 12140 W. Lakeshore Dr. Brimley, MI 49715-9319 Phone: 906-248-3715 Toll Free: 888-422-9645 Fax: 906-248-3520 www.4baymills.com Casino size: 7,400 sq. ft.

Slots 272 Bingo 500 seats Tribal Chair: Jeff Parker GM: Rodney Jones

Little River Band of Ottawa Indians

Keweenaw Bay Indian Community

Saginaw Chippewa Indian Tribe

Grand Traverse Band of Ottawa/Chippewa Indians

LAC VIEUX DESERT RESORT CASINO

LITTLE RIVER CASINO RESORT

OJIBWA CASINO RESORT (BIG BUCKS)

SAGANING EAGLES LANDING CASINO

TURTLE CREEK CASINO & HOTEL

N5384 Highway 45 N Watersmeet, MI 49969-0129 Mailing: PO Box 129 Watersmeet, MI 49969-0129 Phone: 906-358-4226 Toll Free: 800-583-4785 Fax: 906-358-0288 www.lvdcasino.com Casino size: 25,000 sq. ft.

Dancing Eagle Hotel (135 rooms) Slots 749 Table Games 16 GM: John Nueman

2700 Orchard Hwy. Manistee, MI 49660-9752 Mailing: PO Box 417 Manistee, MI 49660-0417 Phone: 231-723-1535 Toll Free: 888-568-2244 Fax: 231-398-2593 www.littlerivercasino.com Casino size: 44,000 sq. ft.

Little River Casino Resort (292 rooms) Slots 1,500 Table Games 22 GM: Tom Davis

16449 Michigan Ave. Baraga, MI 49908-9664 Phone: 906-353-6333 Toll Free: 800-323-8045 Fax: 906-353-4246 www.ojibwacasino.com Casino size: 17,000 sq. ft.

Ojibwa Hotel (92 rooms) Slots 325 Table Games 8 Bingo 450 seats GM: Robert Mudd

2690 Worth Rd. Standish, MI 48658 Toll Free: 888-732-4537 Fax: 989-846-4854 www.saganing-eagleslanding.com Casino size: 32,000 sq. ft.

Slots 800 Table Games 40 CEO: Andy Asselin

7741 M-72 East Williamsburg, MI 49690-9395 Phone: 231-534-0000 Toll Free: 800-922-2WIN Fax: 231-534-8889 www.turtlecreekcasino.com www.casino2win.com Casino size: 74,000 sq. ft.

Turtle Creek Hotel (137 rooms) Slots 1,331 Table Games 41 GM: Richard Bailey

Grand Traverse Band of Ottawa/Chippewa Indians

LEELANAU SANDS CASINO 2521 NW Bayshore Dr. Peshawbestown, MI 49682-9366 Phone: 231-534-8100 Toll Free: 800-922-2WIN Fax: 231-534-8103 www.casino2win.com Casino size: 30,581 sq. ft.

Leelanau Sands Lodge (50 rooms) Slots 450 Table Games 8 Bingo 200 seats GM: John Kukl

Little Traverse Bay Band of Odawa Indians

ODAWA CASINO RESORT 1760 Lears Rd. Petoskey, MI 49770-9215 Phone: 231-439-6100 Toll Free: 877-442-6464 Fax: 231-439-6132 www.odawacasino.com Casino size: 33,000 sq. ft.

Odawa Hotel (127 rooms) Slots 1,500 Table Games 17 GM: David Wol

Keweenaw Bay Indian Community

OJIBWA CASINO MARQUETTE 105 Acre Trail Marquette, MI 49855-9577 Phone: 906-249-4200 Toll Free: 888-560-9905 Fax: 906-249-3032 www.ojibwacasino.com Casino Size: 10,000 sq. ft.

Slots 300 Table Games 10.

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Saginaw Chippewa Indian Tribe

SOARING EAGLE CASINO 6800 Soaring Eagle Blvd.

Mt. Pleasant, MI 48858-8432 Phone: 989-775-7777 Toll Free: 888-732-4537 Fax: 989-775-5383 www.soaringeaglecasino.com Casino size: 210,000 sq. ft.

Soaring Eagle Resort (514 rooms) Slots 4,200 Table Games 78 Bingo 800 seats CEO: Andy Asselin

MINNESOTA Class II & III Fond Du Lac Band of Lake Superior Chippewa

BLACK BEAR CASINO & HOTEL 1785 Hwy. 210 Carlton, MN 55718-8161 Mailing: PO Box 777 Carlton, MN 55718-0777 Phone: 218-878-2327 Toll Free: 888-771-0777 Fax: 218-878-2414 www.blackbearcasinohotel.com Casino size: 88,000 sq. ft.

Black Bear Hotel (250 rooms) Slots 2,000 Table Games 20 Bingo 600 seats GM: Joe Quiroli

PROFILE

Bally Technologies, Inc. Tribal Solutions Bally Technologies is proud of its many years of partnership with tribal gaming operators, and looks forward to continuing to provide games, systems, mobile and interactive solutions to help Native American casinos continue their prosperity. This year, Bally has a host of solutions for tribal gaming operators.

NASCAR and Pawn Stars Video Slots NASCAR features a lineup of who’s who in racing royalty—Clint Bowyer, Dale Earnhardt, Jr., Jeff Gordon, Kevin Harvick and Jimmie Johnson. Players select their favorite driver and the game screen changes to reflect that driver’s team colors and branding. The games are delivered on Bally’s Alpha 2 Pro Series V22/32 cabinet, available with both a life-changing Cash Connection wide-area progressive top jackpot award and stand-alone versions for non-WAP jurisdictions.

Bally continues to bring the world’s top TV shows to casino floors in Pawn Stars, featuring Rick, grandfather Richard (“Old Man”), grandson Corey and Chumlee, from the hit TV series Pawn Stars on the History Channel.

Systems Business Excites Players iVIEW DM, Bally’s award-winning picture-in-picture-style playeruser-interface, coupled with the Elite Bonusing Suite’s DM Tournaments solution, enables powerful, floor-wide slot tournaments on any manufacturer’s touch screen-enabled gaming devices.

Last year, DM Tournaments made it possible for one California

casino operator to host the “World’s Largest Slot Tournament,” earning Bally a certified Guinness World Records achievement. The record-setting event featured more than 1,100 players simultaneously competing in a tournament in one location on slot cabinets made by five different slot-machine manufacturers.

Bally Interactive Bally’s internet and mobile solutions provide casinos with a single view of the player across online, mobile and traditional land-based gaming platforms. Bally has a full suite of interactive solutions including the Bally Mobile platform for concierge casino apps and mobile websites; its open iGaming platform, which enables casinos to deliver play-forfree and wager-based poker, table games, video slots and sports betting and choose from best-of-breed content; and a library of interactive games based on proven casinogaming content.

For more information, contact Laura Olson-Reyes, senior director of corporate marketing and communications, at 702-584-7742, lolson-reyes@ballytech.com or visit www.bally.com. www.tribalgovernmentgaming.com 49

TribalGovernment Gaming 2013 Directory

Lac Vieux Desert Band of Lake Superior Chippewa

TribalGovernment Gaming 2013 Directory

Leech Lake Band of Ojibwe

PALACE CASINO HOTEL 16599 69th Avenue NW Cass Lake, MN 56633-3058 Phone: 218-335-7000 Toll Free: 877-9PALACE Fax: 218-335-6899 www.palacecasinohotel.com Casino size: 10,000 sq. ft.

Palace Casino Hotel (80 rooms) Slots 573 Table Games 4 Bingo 400 seats GM: Donald Fairbanks Upper Sioux Tribe

PRAIRIES EDGE CASINO

Mystic Lake Casino Hotel, Minnesota Fond Du Lac Band of Lake Superior Chippewa

FOND-DU-LUTH CASINO 129 E. Superior St. Duluth, MN 55802-2127 Phone: 218-722-0280 Toll Free: 800-873-0280 Fax: 218-720-5150 www.fondduluthcasino.com Casino size: 20,000 sq. ft.

Slots 745 Table Games 4 GM: Maurice Ojibway Bois Forte Band of Chippewa

FORTUNE BAY RESORT CASINO 1430 Bois Forte Rd. Tower, MN 55790-8111 Phone: 218-753-6400 Toll Free: 800-992-PLAY Fax: 218-753-6404 www.fortunebay.com Casino size: 50,000 sq. ft.

Fortune Bay Resort (114 rooms) Hideaway Pines Group Lodging Slots 800 Table Games 10 Bingo 200 seats GM: Norman Adams Mille Lacs Band of Ojibwe

GRAND CASINO HINCKLEY 777 Lady Luck Dr. Hwy 48 Hinckley, MN 55037 Phone: 320-384-7777 Toll Free: 800-472-6321 Fax: 320-384-4857 www.grandcasinosmn.com Casino size: 68,000 sq. ft.

Two Hotels (809 rooms) Slots 2,400 Table Games 28 Bingo 330 seats GM: Mel Towle

Mille Lacs Band of Ojibwe

GRAND CASINO MILLE LACS 777 Grand Ave. Onamia, MN 56359-4500 Phone: 320-532-7777 Toll Free: 800-626-LUCK Fax: 320-532-8568 www.grandcasinosmn.com Casino size: 68,000 sq. ft.

Grand Casino Mille Lacs Hotel (284 rooms) Eddy’s Lake Mille Lacs Resort (80 rooms) Slots 1,904 Table Games 24 Bingo 280 seats GM: Ronda Weizenegger Grand Portage Band of Lake Superior Chippewa

GRAND PORTAGE LODGE & CASINO 70 Casino Dr. Grand Portage, MN 55605-0233 Mailing: PO Box 233 Grand Portage, MN 55605-0234 Phone: 218-475-2401 Toll Free: 800-543-1384 Fax: 218-475-2531 www.grandportage.com Casino size: 15,268 sq. ft.

Grand Portage Lodge (100 rooms) Slots 460 Bingo 300 seats GM: Steve Sopata Lower Sioux Indian Community

JACKPOT JUNCTION CASINO HOTEL 39375 County Hwy. 24 Morton, MN 56270 Mailing: PO Box 420 Morton, MN 56270-0420 Phone: 507-644-8000 Toll Free: 800-946-2274 Fax: 507-644-8024 www.jackpotjunction.com Casino size: 440,000 sq. ft.

Lower Sioux Lodge (276 rooms) Slots 1,250 Table Games 31 Bingo 375 seats President: Gabe Prescott GM: Brian Pendleton

50 TRIBAL GOVERNMENT G AMING 2013

Shakopee Mdewakanton Sioux

LITTLE SIX CASINO 2354 Sioux Trail Northwest Prior Lake, MN 55372-9004 Phone: 952-445-6000 Toll Free: 800-LITTLE6 Fax: 952-403-5535 www.littlesixcasino.com Casino size: 25,000 sq. ft.

Slots 800 Table Games 8 CEO: Ed Stevenson Shakopee Mdewakanton Sioux

MYSTIC LAKE CASINO HOTEL 2400 Mystic Lake Blvd.

Prior Lake, MN 55372-9004 Phone: 952-445-9000 Toll Free: 800-262-7799 Fax: 952-496-7280 www.mysticlake.com Casino size: 150,000 sq. ft.

Mystic Lake Hotel (586 rooms) Slots 4,325 Table Games 95 Bingo 520 seats CEO: Edward Stevenson GM: Rich Langeliu Leech Lake Band of Ojibwe

NORTHERN LIGHTS CASINO & HOTEL 6800 Y Frontage Rd. NW Walker, MN 56484 Phone: 218-547-2744 Toll Free: 800-252-PLAY Fax: 218-335-3101 www.northernlightscasino.com Casino size: 40,000 sq. ft.

Hotel (105 rooms) Slots 950 Table Games 16 GM: Brad Michaud

5616 Prairies Edge Lane Granite Falls, MN 56241-0096 Phone: 320-564-2121 Toll Free: 866-293-2121 Fax: 320-564-2547 www.prairiesedgecasino.com Casino size: 27,000 sq. ft.

Slots 700 Table Games 14 GM: Barry Joannides Red Lake Band of Chippewa Indians

SEVEN CLANS CASINO RED LAKE 10200 Hwy 89 Red Lake, MN 56671 Mailing: PO Box 574 Red Lake, MN 56671-0574 Phone: 218-679-2500 Toll Free: 888-679-2501 Fax: 218-679-2666 www.sevenclanscasino.com/redlake Casino size: 6,000 sq. ft.

Slots 300 Table Games 4 GM: Adrian Omen Red Lake Band of Chippewa Indians

SEVEN CLANS CASINO, HOTEL & WATERPARK 20595 Center St. E Thief River Falls, MN 56701 Phone: 218-681-4062 Toll Free: 800-881-0712 Fax: 218-681-1054 www.sevenclanscasino.com Casino size: 19,222 sq. ft.

Slots 650 Table Games 9 GM: Barry McGrady Red Lake Band of Chippewa Indians

SEVEN CLANS CASINO WARROAD 1012 E. Lake St. Warroad, MN 56763-2404 Phone: 218-386-3381 Toll Free: 800-815-8293 Fax: 218-386-2969 www.sevenclanscasino.com Casino size: 19,000 sq. ft.

Slots 450 Table Games 7 GM: Donna Perkins

White Earth of Chippewa Indians

SHOOTING STAR CASINO HOTEL 777 SE Casino Rd. Mahnomen, MN 56557 Phone: 218-935-2711 Toll Free: 800-453-7827 Fax: 218-935-2206 www.starcasino.com Casino size: 72,000 sq. ft.

Shooting Star Hotel (390 rooms) Slots 1,000 Table Games 23 Bingo 365 seats GM: Eugene McArthur Prairie Island Indian Community

TREASURE ISLAND RESORT & CASINO 5734 Sturgeon Lake Rd. Welch, MN 55089 Mailing: PO Box 75 Red Wing, MN 55066-0075 Phone: 651-388-6300 Toll Free: 800-222-7077 Fax: 651-385-2560 www.treasureislandcasino.com Casino size: 150,000 sq. ft.

Treasure Island Resort & Casino (480 rooms) Slots 2,400 Table Games 51 Bingo 500 seats GM: Mike Heavner Leech Lake Band of Ojiwbe

WHITE OAK CASINO 45830 US Hwy. 2 Deer River, MN 56636 Phone: 218-246-9600 Toll Free: 800-653-2412 Fax: 218-335-4326 www.whiteoakcasino.com Casino size: 15,480 sq. ft.

Slots 315 Table Games 2 GM: Steve Cash

MISSISSIPPI Class II & III Mississippi Band of Choctaw Indians

BOK HOMA CASINO 1 Choctaw Road Heidelberg, Mississippi 39439 Mailing: PO Box 6048 Choctaw, Mississippi 39350 Phone: 601-656-5251 Toll Free: 866-447-3275 Fax: 601-656-6129 www.bokhomacasino.com Casino size: 27,000 sq. ft.

Slots 750 GM: Alex Billy

Chippewa-Cree Indians of the Rocky Boy’s Reservation

Gros Ventre and Assiniboine Tribes of Fort Belknap

Confederated Salish & Kootenai Tribes

NEBRASKA

SILVER STAR HOTEL & CASINO

BEAR PAW CASINO

FORT BELKNAP BINGO HALL

GRAY WOLF PEAK CASINO

Winnebago Tribe of Nebraska

13541 Hwy. 16 West Choctaw, MS 39350 Mailing: PO Box 6048 Choctaw, MS 39350-6048 Phone: 601-650-1234 Toll Free: 866-44-PEARL Fax: 601-663-0094 www.pearlriverresort.com Casino size: 90,000 sq. ft.

Slots 2,711 Table Games 54 Tribal Chief: Beasley Denson President & CEO: Paul Harvey

MONTANA Class II & III Crow Tribe

APSAALOOKE NIGHTS CASINO 71 Heritage Road Crow Agency, MT 59022 Mailing: PO Box 159 Crow Agency, MT 59022 Phone: 406-638-4440 Casino size: 10,000 sq. ft.

Slots 200 AGM: Howard Hogan

Rocky Boy Agency Box Elder, MT 59521 Mailing: PO Box 544 Box Elder, MT 59521-0544 Phone: 406-395-4863 Fax: 406-395-4915 Casino size: 2,500 sq. ft.

Slots 65 GM: Pauline Russette Confederated Tribes of Salish & Kootenai

BEST WESTERN KWATAQNUK RESORT & CASINO 49708 US Hwy. 93 East Polson, MT 59860 Phone: 406-883-3636 Toll Free: 800-882-6363 Fax: 406-883-9317 www.kwataqnuk.com Best Western Hotel (112 rooms) Casino size: 1,650 sq. ft.

Slots 118 GM: Sheila Matt Northern Cheyenne Tribe

Rte 1, Box 66 Fort Belknap. MT 59526 Phone: 406-353-2205 Toll Free: 800-343-6107 Fax: 406-353-2797 Slots 128 GM: Robert Williams Jr.

Class II

20750 Hwy. 93 North Missoula, MT 59808 Phone: 406-726-3778 Fax: 406-726-3466 www.graywolfpeak.com Slots 130 GM: Sheila Matt

IRON HORSE BAR & CASINO

Blackfeet Nation

Chippewa-Cree Indians of the Rocky Boy’s Reservation

GLACIER PEAKS CASINO

NORTHERN WINZ CASINO

209 N. Piegan St. 416 W. Central Avenue Browning, MT 59417-1450 Mailing: PO Box 1450 Browning, MT 59417-1450 Phone: 406-338-2274 Toll Free: 877-238-9946 Fax: 406-338-5393 www.GlacierCash.com Casino Size: 33,000 sq. ft Slots 300 Table Games 3 Bingo 150 seats GM: Dennis Fitzpatrick

11031 US Hwy. 87 Box Elder, MT 59521 Mailing: PO Box 3028 Box Elder, MT 59521 Phone: 406-395-5420 Toll Free: 866-910-9469 Fax: 406-395-5430 www.northernwinz.com Casino size: 20,000 sq. ft.

Slots 180 Bingo 100 seats GM: Mike Devany

CHARGING HORSE CASINO & BINGO Highway 212 Lame Deer, MT 59043-1259 Mailing: PO Box 1259 Lame Deer, MT 59043-1259 Phone: 406-477-8188 Fax: 406-477-8177 Casino size: 19,000 sq. ft.

Slots 120 Bingo 500 seats GM: Lori Limberhand

1010 S. Main St. Emerson, NE 68733-3654 Phone: 402-695-0180 Fax: 402-695-0189 www.winnebagocasinos.com Casino size: 2,000 sq. ft.

Gaming Machines 120 CEO: Brian Chamberlain Omaha Tribe of Nebraska

LUCKY 77 CASINO 200 Main St. Walthill, NE 68067 Mailing: PO Box 477 Walthill, NE 68067 Phone: 402-846-5545 Casino size: 280 sq. ft.

Gaming Machines 64 GM: Gary Lasley Winnebago Tribe of Nebraska

NATIVE STAR CASINO 1500 Industrial Pkwy.

Winnebago, NE 68071 Phone: 402-878-2901 www.winnebagocasinos.com Casino size: 600 sq. ft.

Gaming Machines 95 GM: Sandra Oliveres

PROFILE

BMM Testlabs Compliance Experts BMM Testlabs is a prominent gaming testing laboratory and technical consultancy, providing professional technical and regulatory compliance services to the industry since 1981. BMM’s services cover the full range of all classes of gaming hardware and software testing, including in-depth mathematical analysis required to verify compliance with the technical standards for various jurisdictions.

BMM also provides field service inspections, audits and forensic investigations. In the U.S., BMM has been forging relationships with tribal gaming jurisdictions and supporting their efforts to develop, analyze and refine technical standards, conduct forensic evaluations, perform IT system security audits and help develop policies and procedures for technical compliance management.

BMM Testlabs’ commitment to partner with and support tribal gaming regulators is visible through such efforts as its Regulatory Outreach Program, customized seminars and training workshops at conferences and trade shows and tribal-focused newsletters. By providing up-to-date information about the constantly changing regulatory arena, BMM’s clients can make wellinformed critical decisions to ensure that they meet the continued goal of protecting tribal assets.

As a leader in regulatory and compliance training, BMM

continues to offer free education through its critically acclaimed i-gaming boot camp program, Finding Your Path. This seminar of industry experts was created to offer tribal gaming regulators crucial insight into current and future i-gaming business practices and their impact on each TGRA. Teams of highly qualified and experienced engineers and mathematicians are employed throughout all of BMM’s lab locations around the world, testing and certifying the full gamut of systems and equipment necessary to make a gaming operation successful. BMM is dedicated to providing the services required to maintain the integrity of gaming by offering manufacturers, regulators and operators the highest standards of technical compliance in the industry. BMM’s global compliance expertise and commitment to innovation and quality are the foundation of its growing client partnerships worldwide.

BMM employs more than 200 people in 12 countries and operates 11 gaming labs. BMM serves more than 400 jurisdictions. BMM’s world headquarters are located in Las Vegas, Nevada, with offices in Mexico City, Mexico; Lima, Peru; Melbourne and Sydney, Australia; Singapore; Macau; Busan, South Korea; Moncton, Canada; Barcelona, Spain; Graz, Austria; Rome, Italy; and Midrand, South Africa.

For more information, visit www.bmm.com. www.tribalgovernmentgaming.com 51

TribalGovernment Gaming 2013 Directory

Mississippi Band of Choctaw Indians

TribalGovernment Gaming 2013 Directory

Santee Sioux Nation of Nebraska

NEVADA

NEW MEXICO

Pueblo of Pojoaque

Mescalero Apache Tribe

Class II & III

Class II & III

OHIYA CASINO

Fort Mojave Indian Tribe

Jicarilla Apache Nation

BUFFALO THUNDER RESORT AND CASINO

CASINO APACHE TRAVEL CENTER

AVI RESORT & CASINO

APACHE NUGGET CASINO

10000 Aha Macav Pkwy.

Laughlin, NV 89029 Mailing: PO Box 77011 Laughlin, NV 89028-7011 Phone: 702-535-5555 Toll Free: 800-430-0721 Fax: 702-535-5400 www.avicasino.com Casino size: 65,000 sq. ft.

Avi Resort (455 rooms) Slots 1,150 Table Games 27 Bingo 200 seats VP & GM: Ralph Rei

US Highway 550 & US Highway 537 Cuba, NM 87013 Mailing: PO Box 219 Cuba, NM 87013 Phone: 505-289-2486 Fax: 505-759-1177 ww.apachenugget.com Casino size: 5,000 sq. ft.

Slots 180 Tables 4 GM: Martha Loretto

30 Buffalo Thunder Trail Santa Fe, NM 87506 Phone: 505-455-5555 Fax: 505-455-0200 www.buffalothunderresort.com Casino size: 61,000 sq. ft.

Hilton Santa Fe Golf Resort & Spa at Buffalo Thunder (395 rooms) Homewood Suites by Hilton (79 suites) Slots 1,200 Table Games 18 Tribal Governor: George Rivera GM: Scott Eldredge

225845 US Highway 70 Mescalero, NM 88340 Mailing: PO Box 227 Mescalero, NM 88340 Phone: 575-464-4494 Toll Free: 888-324-0348 Fax: 505-464-9191 www.innofthemountaingods.com Casino size: 34,700 sq. ft.

Slots 380 Table Games 10 President: Mark Chino

52946 Hwy. 12, Suite #2 Niobrara, NE 68760 Phone: 402-857-3860 Fax: 402-857-3862 www.ohiyacasino.com Casino size: 14,000 sq. ft.

Slots 200 Bingo 100 seats GM: Thelma Thomas Rosebud Sioux Tribe

ROSEBUD CASINO 30421 US Highway 83 Valentine, NE 69201 Mailing: Highway Contract 14 Valentine, NE 69201-8900 Phone: 605-378-3800 Toll Free: 800-786-7673 Fax: 605-378-3870 www.rosebudcasino.com Casino size: 10,500 sq. ft.

Slots 250 Table Games 5 Bingo 300 seats President: Rodney Bordeaux GM: Richard Lunderman

Moapa Band of Paiute

MOAPA TRIBAL CASINO I-15, Exit 75 Valley of Fire Moapa, NV 89025-0340 Phone: 702-864-2601 Fax: 702-864-2603 Casino size: 2,500 sq. ft.

Slots 96 GM: Pete Desantis

Jicarilla Apache Nation

BEST WESTERN JICARILLA INN & WILDHORSE CASINO 13603 US Hwy. 64 Dulce, NM 87529 Phone: 505-759-3663 Fax: 505-759-3170 Casino size: 4,436 sq. ft.

Hotel rooms (42) Slots 108 Table Games 3 President: Levi Pesata GM: Martha Loretto

Tesuque Pueblo Tribe

CAMEL ROCK CASINO 17486A Hwy. 84/285 Sante Fe, NM 87504 Phone: 505-984-8414 Toll Free: 800-462-2635 Fax: 505-989-9234 www.camelrockcasino.com Casino size: 60,000 sq. ft.

Slots 562 Table Games 6 GM: Pat Frenier

Pueblo of Laguna

CASINO EXPRESS 14500 Central Ave. Interstate 40 Exit 140 Albuquerque, NM 87120 Phone 505-352-7835 Gaming Machines 125 GM: Dennis Leong Pueblo of Pojoaque

CITIES OF GOLD CASINO 10-B Cities of Gold Rd. Sante Fe, NM 87506-0938 Phone: 505-455-3313 Toll Free: 800-455-3313 Fax: 505-455-7188 www.citiesofgold.com Casino size: 40,000 sq. ft.

Cities of Gold Hotel (208 rooms) Slots 575 Table Games 20 Bingo 300 seats GM: Mike Allegeir

PROFILE

Cuningham Group Beautiful Places, Balanced World Cuningham Group Architecture, Inc. exists to create beautiful places for a balanced world. Simple and eloquent, the statement embodies Cuningham professionals’ passion for design and its impact on their clients, communities and the world. Their “Beautiful Places, Balanced World” approach to the business and practice of architecture is one they’ve nurtured for more than four decades.

Founded in 1968, the multi-disciplinary design firm provides architecture, interior design, urban design and landscape architecture services for a diverse mix of client and project types, with significant focus over the last 20 years on gaming and entertainment.

Bolstered by a staff of 230 and offices in Minneapolis, Los Angeles, Las Vegas, Biloxi, Denver, Seoul and Beijing, Cuningham Group has expanded services and markets to meet a growing demand from some of entertainment’s largest and most respected clients.

Their portfolio includes casinos, hotels, theaters, convention centers, restaurants, retail venues, master plans and support facilities for gaming and resort destinations throughout the U.S. and around the world.

Cuningham Group’s top priority is design excellence through a client-centered, collaborative approach. Their “Every Building Tells a Story” philosophy toward gaming design emphasizes one-of-akind solutions—creating experiences and a sense of place by telling stories through a modern interpretation of metaphors that reflect the vision of the client and the character of each property and site.

Recent projects include the final completion of the multi52 TRIBAL GOVERNMENT G AMING 2013

phase $650 million transformation of Harrah’s Cherokee Casino Resort in North Carolina into a sophisticated, world-class mountain resort. The expansion and renovation was recognized with HOSPY Awards for Best Lobby and Best Suites in 2011 and Best Buffet and Best Theatrical Experience in 2012. The firm also has two major projects currently under construction. The $97 million Margaritaville Resort and Casino in Bossier City, Louisiana will be complete in May 2013, while a new 22-story, 381-room hotel tower for Potawatomi Bingo Casino in Milwaukee, Wisconsin will open in 2014.

Cuningham Group is consistently ranked among top firms in publications such as Building Design + Construction and Engineering News Record, and its design work has been honored with more than 140 industry and market awards, including recognition at the 2012 Casino Design Awards for the firm’s role in designing two of the industry’s most outstanding projects.

Ultimately, Cuningham Group believes good design enhances one’s interaction with a space, and they have enhanced the experiences of countless people in the places they work and play.

For more information, visit www.cuningham.com.

Navajo Nation

Mescalero Apache Tribe

Pueblo of San Juan

Pueblo of San Felipe

DANCING EAGLE CASINO

FLOWING WATER NAVAJO CASINO

INN OF THE MOUNTAIN GODS RESORT & CASINO

OH KAY CASINO RESORT HOTEL

SAN FELIPE’S CASINO HOLLYWOOD

287 Carrizo Canyon Rd. Route 4 Mescalero, NM 88340-9759 Phone: 505-464-7777 Toll Free: 877-277-5677 Fax: 505-464-7072 www.innofthemountaingods.com Inn of the Mountain Gods (273 rooms) Casino size: 38,000 sq. ft.

Slots 840 Table Games 35 COO: Scott Eldredge

Highway 68 Ohkay Owingeh, NM 87566-1270 Mailing: PO Box 1270 Ohkay Owingeh, NM 87566-1270 Phone: 505-747-1668 Toll Free: 877-829-2865 Fax: 505-747-5692 www.ohkaycasinoresort.com Casino size: 30,000 sq. ft.

Best Western Hotel (101 rooms) Slots 587 Table Games 5 GM: Rhett Long

I-40, Exit 108 166 Casa Blanca Rd. Albuquerque, NM 87121 Mailing: PO Box 550 Casa Blanca, NM 87007-0520 Phone: 505-552-7777 Toll Free: 877-440-9969 Fax: 505-552-7326 www.dancingeaglecasino.com Casino size: 25,000 sq. ft.

Slots 600 GM: Kim Tohemeson Navajo Nation

FIRE ROCK NAVAJO CASINO 249 Route 118 East Church Rock, NM 87311 Mailing: PO Box 1800 Church Rock, NM 87311 Phone: 505-905-7100 Toll Free: 866-941-2444 Fax: 505-905-7199 www.firerocknavajocasino.com Casino size 64,000 sq. ft.

Slots 733 Table Games 8 Bingo 400 seats CEO: Robert Winter

2710 US Highway 64 Waterflow, NM 87421 Mailing: PO Box 3077 Waterflow, NM 87421 Phone: 505-368-2300 Casino size: 11,000 sq. ft.

Gaming Machines 125 GM: Tricia Nez Pueblo of Isleta

HARD ROCK HOTEL & CASINO ALBUQUERQUE 11000 Broadway Southeast Albuquerque, NM 87105 Mailing: PO Box 1290 Isleta, NM 87105 Phone: 505-724-3800 Toll Free: 877-747-5382 Fax: 505-244-8246 www.hardrockcasinoabq.com Casino size: 100,000 sq. ft.

Slots 1,732 Table Games 33 Bingo 2,500 seats CEO: Ronnie Olson

Pueblo of Laguna Navajo Nation

ROUTE 66 CASINO

NORTHERN EDGE NAVAJO CASINO

14500 Central Ave. SW Albuquerque, NM 87121 Phone: 505-352-7866 Toll Free: 866-352-7866 Fax: 505-352-7880 www.rt66casino.com Casino Size: 50,000 sq. ft.

Slots 1,700 Table Games 30 Bingo 600 seats President & CEO: Jerry Smith

Route N36 & State Highway 371 Upper Fruitland, NM 87401 Phone: 505-436-2281 www.northernedgenavajocasino.com Casino size: 86,000 sq. ft.

Gaming Machines 750 Table Games 16 GM: Peter Riverso

25 Hagon Rd., San Felipe Pueblo, NM 87001-8021 Phone: 505-867-6700 Toll Free: 877-529-2946 Fax: 505-867-6625 www.sanfelipecasino.com Casino size: 22,000 sq. ft.

Slots 545 Table Games 8 GM: Mike Ortiz Pueblo of Sandia

SANDIA RESORT & CASINO 30 Rainbow Rd. NE Albuquerque, NM 87113-2156 Phone: 505-796-7500 Toll Free: 800-526-9366 Fax: 505-796-7606 www.sandiaresortandcasino.com Casino size: 160,000 sq. ft.

Sandia Resort (228 rooms) Slots 2,100 Table Games 48 Bingo 450 seats GM: Michael Moore

PROFILE

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Headquartered in Glendale, California, with offices across North and South America, Europe, Asia and Australia, FutureLogic’s sales and engineering teams are ready to provide direct support and local knowledge for manufacturers and operators anywhere on the globe.

Promotional couponing is the casino marketing technology of tomorrow, and the PromoNet intelligent promotional couponing solution offers casino operators the answer today. PromoNet couponing solution allows casinos to create and run promotions that identify, track and reward all customers (both carded and uncarded) instantly. By using the data at the game (time of play, amount wagered, etc.) or data gathered from a player tracking system database (birth date, etc.), promotions can be developed to lure uncarded players to join the player club and enhance the casino experience for existing members.

The GEN3 Evolution printer was developed specifically with promotional couponing in mind. This printer is the first to offer an optional on-board promotional system module to create sepa-

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The GEN3 Evolution printer is equipped with the industry’s largest standard paper capacity of 450 tickets, saving operators up to 30 refills or $300 per printer per year. In addition, a new low paper sensor helps eliminate paper waste by taking the ticket stack down to the last ticket. Finally, to help speed of play, at eight inches per second, the GEN3 Evolution printer is the fastest printer in gaming, printing and presenting a ticket/coupon in less than one second.

The TableXchange device connects existing table games to a casino’s existing TITO network, enabling dealers to validate and issue TITO vouchers at table games. With the ability to buy in or cash out at table games, the TableXchange printer/scanner provides a bridge between slots and tables.

For more information, visit www.futurelogic-inc.com. www.tribalgovernmentgaming.com 53

TribalGovernment Gaming 2013 Directory

Pueblo of Laguna

TribalGovernment Gaming 2013 Directory

Pueblo of Santa Ana

St. Regis Mohawk Nation

Seneca Nation

SANTA ANA STAR CASINO

MOHAWK BINGO PALACE & CASINO

SENECA NIAGARA CASINO & HOTEL

202 State Route 37 Akwesasne, NY 13655 Mailing: PO Box 720 Akwesasne, NY 13655-0008 Phone: 518-358-2246 Toll Free: 866-452-5768 Fax: 518-358-2249 www.mohawkpalace.com Casino size: 33,880 sq. ft.

Slots 477 Bingo 522 seats GM: Michael Garrow

310 Fourth St. Niagara Falls, NY 14303 Phone: 716-299-1100 Toll Free: 877-873-6322 Fax: 716-299-1099 www.senecaniagaracasino.com Casino size: 147,590 sq. ft.

Hotel (604 rooms) Slots 4,200 Table Games 121 GM: Chuck Kilroy

54 Jemez Canyon Dam Rd. Santa Ana Pueblo, NM 87004 Phone: 505-867-0000 Fax: 505-771-5353 www.santaanastar.com Casino size: 109,000 sq. ft.

Slots 1,460 Table Games 37 GM: John Cirrincione Santa Clara Pueblo

SANTA CLARAN HOTEL CASINO 460 N. Riverside Dr. Espanola, NM 87532-3470 Mailing: PO Box 427 Espanola, NM 87532-0427 Phone: 505-747-0059 Toll Free: 866-BIG-ROCK Fax: 505-747-4549 www.bigrockcasino.com Casino size: 36,000 sq. ft.

Santa Claran Hotel (124 rooms) Slots 750 Table Games 10 GM: Darrell Nott Pueblo of Acoma

SKY CITY CASINO I-140 Exit 102 Acoma, NM 87034-0310 Mailing: PO Box 310 Acoma, NM 87034-0310 Phone: 505-552-6017 Toll Free: 888-759-2489 Fax: 505-552-9826 www.skycity.com Casino size: 64,000 sq. ft.

Sky City Hotel (133 rooms) Slots 660 Table Games 10 Bingo 500 seats GM: Rick Ingrassia Taos Pueblo

TAOS MOUNTAIN CASINO 700 Veterans Hwy. Taos, NM 87571-0777 Mailing: PO Box 706 Taos, NM 87571-0777 Phone: 575-737-0777 Toll Free: 888-WIN-TAOS Fax: 505-751-0578 www.taosmountaincasino.com Casino size: 10,000 sq. ft.

Slots 200 Table Games 4 GM: Bob Brooker

NEW YORK Class II & III St. Regis Mohawk Nation

AKWESASNE MOHAWK CASINO 873 State Route 37 Hogansburg, NY 13655-0670 Phone: 518-358-2222 Toll Free: 888-622-1155 Fax: 518-358-4050 www.mohawkcasino.com Casino Size: 52,500 sq. ft.

Slots 1,575 Table Games 31 GM: Patrick Bassney

Seneca Nation

SENECA ALLEGANY CASINO & HOTEL 777 Seneca Allegany Blvd Salamanca, NY 14779-1331 Phone: 716-945-3200 Toll Free: 877-553-9500 Fax: 716-945-7547 www.senecaalleganycasino.com Casino size: 68,300 sq. ft.

Seneca Allegany Hotel (212 rooms) Slots 2,085 Table Games 33 GM: Gus Tsivikis

Oneida Indian Nation

TURNING STONE RESORT & CASINO 5218 Patrick Rd. Verona, NY 13478-3012 Phone: 315-361-7711 Toll Free: 800-771-7711 Fax: 315-361-7901 www.turningstone.com Casino size: 125,000 sq. ft.

Turning Stone Resort (702 rooms) Slots 2,200 Table Games 80 Bingo 1,400 seats COO: Pete Carmen

1 Fulton St. Buffalo, NY 14201 Phone: 716-853-7576 Casino size: 15,300 sq. ft.

Slots 2,200 GM: Jared Hardy Seneca Nation

SENECA GAMING AND ENTERTAINMENT 11099 Erie St. Irving, NY 14081-9566 Phone: 716-549-4389 Toll Free: 800-421-2464 Fax: 716-549-6356 Casino size: 25,000 sq. ft.

Slots 650 Bingo 1,000 seats GM: Tina Abrams Seneca Nation

SENECA GAMING AND ENTERTAINMENT 768 Broad St. Salamanca, NY 14779-1331 Mailing: PO Box 231 Salamanca, NY 14779-0231 Phone: 716-945-4080 Toll Free: 877-860-5130 Fax: 716-945-3354 Casino size: 15,000 sq. ft.

Slots 301 Poker tables 12 Bingo 450 seats GM: Tina Abram

54 TRIBAL GOVERNMENT G AMING 2013

Chickasaw Nation

DAKOTA MAGIC CASINO & HOTEL

1500 N. Country Club Rd. Ada, OK 74820-1862 Phone: 580-436-3740 Fax: 580-436-4897 www.chicksaw.net Casino size: 7,361 sq. ft.

Slots 300 Table Games 4 GM: Mark Prentice

16849 102nd. St. SE Hankinson, ND 58041-9780 Phone: 701-634-3000 Toll Free: 800-325-6825 Fax: 701-634-3016 www.dakotanationgaming.com Casino size: 95,175 sq. ft.

Dakota Magic Hotel (127 rooms) Slots 1003 Table Games 14 GM: Danny White Standing Rock Sioux Tribe

PRAIRIE KNIGHTS CASINO & RESORT 7932 Hwy. 24 Fort Yates, ND 58538-9736 Phone: 701-854-7777 Toll Free: 800-425-8277 Fax: 701-854-2303 www.prairieknights.com Casino size: 46,500 sq. ft.

Prairie Knights Lodge (96 rooms) Slots 700 Table Games 7 GM: Everett Iron Eyes Jr. Turtle Mountain Band of Chippewa

Seneca Nation

SENECA BUFFALO CREEK CASINO

Sisseton-Wahpeton Sioux Tribe

NORTH CAROLINA

SKY DANCER HOTEL & CASINO

Class II & III

Hwy. 5 West & County Rd Belcourt, ND 58316 Phone: 701-244-2400 Toll Free: 866-244-9467 Fax: 701-244-2412 www.skydancercasino.com Casino size: 37,000 sq. ft.

Sky Dancer Hotel (96 rooms) Slots 586 Table Games 9 Bingo 500 seats GM: Rob Monett

Eastern Band of Cherokee Indians

HARRAH’S CHEROKEE CASINO & HOTEL 777 Casino Dr. Cherokee, NC 28719-8735 Phone: 828-497-7777 Toll Free: 800-427-7247 Fax: 828-497-5076 www.harrahs.com Cherokee Casino Hotel (1,108 rooms) Slots 3,000 Table Games 40 Poker Tables 10 GM: Brooks Robinson

NORTH DAKOTA Class II & III Mandan, Hidatsa & Arikara Nation

4 BEARS CASINO & LODGE 202 Frontage Rd. New Town, ND 58763-9402 Phone: 701-627-4018 Toll Free: 800-294-5454 Fax: 701-627-4012 www.4bearscasino.com Casino size: 120,000 sq. ft.

4 Bears Lodge (100 rooms) Slots 600 Table Games 22 GM: Patrick Packineau

Spirit Lake Sioux Tribe

SPIRIT LAKE CASINO & RESORT 7889 Hwy. 57 South St. Michael, ND 58370-9000 Phone: 701-766-4747 Toll Free: 800-946-8238 Fax: 701-766-1507 www.spiritlakecasino.com Casino size: 49,000 sq. ft.

Spirit Lake Resort (124 rooms) Slots 718 Table Games 7 Bingo 500 seats GM: Paul Matheny

OKLAHOMA Class II & III Otoe Missouria Tribe of Oklahoma

7 CLANS PARADISE CASINO 7500 Hwy. 177 Red Rock, OK 74651 Phone: 580-723-4005 Toll Free: 866-723-4005 Fax: 580-723-2853 www.okparadisecasino.com Casino size: 30,000 sq. ft.

Slots 590 Table Games 6 GM: Tom Butler

ADA GAMING CENTER

Chickasaw Nation

BLACK GOLD CASINO 288 Mulberry Lane Wilson, OK 73463 Mailing: PO Box 354 Wilson, OK 73463-0354 Phone: 580-668-4415 Fax: 580-668-9271 www.chickasaw.net Casino size: 3,744 sq. ft.

Slots 299 GM: Bobby Burton Eastern Shawnee Tribe

BORDERTOWN BINGO & CASINO 129 W. Oneida St. Wyandotte, OK 74370 Phone: 918-666-1108 Toll Free: 800-957-2435 Fax: 918-666-2135 www.bordertownbingo.com Casino size: 73,000 sq. ft.

Slots 977 Table Games 24 Bingo 650 seats GM: John Erwin Eastern Shawnee Tribe of Oklahoma

BORDERTOWN OUTPOST CASINO 69701 E. 100 Road Wyandotte, OK 74370 Phone: 918-666 6770 www.bordertownbingo.com Casino size: 3,000 sq. ft.

Gaming Machines 267 GM: Jerry West Peoria Tribe of Indians of Oklahoma

BUFFALO RUN CASINO 1000 Buffalo Run Blvd.

Miami, OK 74354 Mailing: PO Box 231 Miami, OK 74355-0231 Phone: 918-542-7140 Fax: 918-542-7160 www.buffalorun.com Casino size: 70,000 sq. ft.

Buffalo Run Hotel (100 rooms) Slots 903 Table Games 15 GM: Steve Bashore Muscogee Creek Nation

CHECOTAH INDIAN COMMUNITY BINGO 830 N. Broadway Checotah, OK 74426-1103 Phone: 918-473-5200 Fax: 918-473-5899 Casino size: 9,000 sq. ft.

Slots 320 GM: Jason Larney

Cherokee Nation

Cherokee Nation

Choctaw Nation of Oklahoma

Choctaw Nation of Oklahoma

CHEROKEE CASINO—FORT GIBSON

CHEROKEE CASINO— SALISAW

CHEROKEE CASINO—WEST SILOAM SPRINGS

CHOCTAW CASINO— BROKEN BOW

CHOCTAW CASINO—GRANT

103 N. Georgetown Rd. Fort Gibson, OK 74434 Phone: 918-207-3593 www.cherokeecasino.com Casino size: 7,430 sq. ft.

Slots 253 GM: Chris Providence

1621 W. Ruth St. Salisaw, OK 74955 Mailing: PO Box 487 Salisaw, OK 74955 Phone: 918-776-1600 Toll Free: 800-256-2338 Fax: 918-776-9161 www.cherokeecasino.com Casino size: 27,500 sq. ft.

Slots 251 GM: Tonya Roop

2416 Hwy. 412 West Siloam Springs, OK 74338 Mailing: 584 Stateline Rd. Colcort, OK 74338 Phone: 918-422-5100 Toll Free: 800-754-4111 Fax: 918-422-6229 www.cherokeecasino.com Casino size: 136,252 sq. ft.

Slots 1,200 Table Games 20 GM: Mike Tamburelli

1790 S. Park Dr. US Highway 259 Broken Bow, OK 74728 Phone: 580-584-5450 Fax: 580-920-0024 www.choctawcasinos.com Casino size: 27,000 sq. ft.

Hotel (102 Rooms) Slots 458 GM: Lila Tucker

US Highway 271 South Grant, OK 74738-9802 Mailing; Route 1 PO Box 17 Grant, OK 74378-0017 Phone: 580-326-8398 Fax: 580-326-3245 www.choctawcasinos.com Casino size: 68,235 sq. ft.

Slots 1,239 Table Games 14 GM: Craig Northcutt

Choctaw Nation of Oklahoma

Choctaw Nation of Oklahoma

CHOCTAW CASINO RESORT—DURANT

CHOCTAW CASINO—IDABEL

Cherokee Nation

CHEROKEE CASINO— RAMONA 31501 Route 75 Ramona, OK 74061 Toll Free 918-535-3800 www.cherokeestarrewards.com Casino Size: 4,500 sq. ft.

Slots 298 GM: Gary Woodell Cherokee Nation

CHEROKEE CASINO— ROLAND 205 Cherokee Blvd Roland, OK 74954-1000 Phone: 918-427-7491 Toll Free: 800-256-2338 Fax: 918-427-6805 www.cherokeecasino.com Casino Size: 34,375 sq. ft.

Cherokee Casino Inn (44 Rooms) Slots 600 Table Games 8 GM: Tonya Roop

Cherokee Nation

CHEROKEE CASINO— TAHLEQUAH

Cherokee Nation

16489 Hwy. 62 Tahlequah, OK 74464 Mailing: PO Box 179 Tahlequah, OK 74465 Phone: 918-207-3600 Fax: 918-453-1024 www.cherokeecasino.com Casino size: 20,000 sq. ft.

Slots 400 GM: Chris Providence

20900 S. 4200 Rd. Claremore, OK 74017-4295 Phone: 918-283-8800 Fax: 918-341-6154 www.cherokeecasino.com Slots 500 GM: Tony Cavallo

CHEROKEE CASINO— WILL ROGERS DOWNS

Chickasaw Nation

CHISHOLM TRAIL CASINO 7807 North Highway 81 Duncan, OK 73533 Mailing: PO Box 329 Marlow, OK 73055 Phone: 580-255-1668 Fax: 580-470-8552 www.chisholmtrailcasino.com Casino size: 22,000 sq. ft.

Slots 540 Table Games 4 GM: Richard Dailey

4215 S. Hwy. 69/75 Durant, OK 74701-1987 Mailing: PO Box 1909 Durant, OK 74702-1909 Phone: 580-920-0160 Toll Free: 800-788-2464 Fax: 580-920-0024 www.choctawgaming.com Casino size: 120,000 sq. ft.

Hotel rooms (330) Slots 3,001 Table Games 68 Bingo 600 seats GM: Tammy Gwi

1425 SE Washington Idabel, OK 74745-3447 Mailing: PO Box 1079 Idabel, OK 74745-1079 Phone: 580-286-5710 Toll Free: 800-634-2582 Fax: 580-286-7239 Casino size: 35,000 sq. ft.

Slots 410 GM: Amy Ward Choctaw Nation of Oklahoma

CHOCTAW CASINO— McALESTER 1638 S. George Nigh Expressway US Highway 69 McAlester, OK 74501-7411 Phone: 918-423-8161 Fax: 918-423-7938 www.choctawcasinos.com Casino size: 30,000 sq. ft.

Slots 636 GM: Chris Scrivner

PROFILE

Global Cash Access Cash in Hand Global Cash Access is focused every day on redefining the possibilities of cash access products, cash handling and related services throughout the gaming industry—both in the U.S. and abroad. The technologies GCA creates are the standard bearers for the entire industry.

More than 1,000 gaming establishments worldwide come to GCA for ideas and innovative concepts. In 2012, the company processed more than 90 million transactions and dispensed more than $20 billion in cash. GCA’s global presence enables the company to work side-by-side with its clients worldwide— that means real customer service delivered in real time.

GCA’s broad suite of Xchange products provides robust, vertically integrated gaming payment solutions to the casino industry. Recently, GCA introduced its newest Xchange product, Table XChange, which connects table games to a casino’s existing TITO network, allowing for scanning and printing TITO vouchers. This technology creates a common currency

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The TableXchange device further streamlines casino operations by virtually eliminating the need to replenish chips at table games.

To buy in, the player gives a TITO voucher to the dealer.

The TableXchange device scans and displays the voucher value on the device’s LCD and touch screens, allowing the player, dealer and security operations to confirm the voucher amount.

The player then receives chips and a TITO voucher for any cash balance. To cash out, the dealer simply collects and enters the value of the player’s chips on the numeric keypad. The TableXchange device then prints a cash-out voucher for the player and a receipt ticket for the drop box.

GCA is poised to equip any casino with future-forward devices and solutions that generate more profitability on the floor.

For more information, visit www.gcainc.com. www.tribalgovernmentgaming.com 55

TribalGovernment Gaming 2013 Directory

Cherokee Nation

TribalGovernment Gaming 2013 Directory

Choctaw Nation of Oklahoma

Comanche Nation

Muscogee Creek Nation

CHOCTAW CASINO— POCOLA

COMANCHE SPUR SMOKE SHOP & CASINO

CREEK NATION CASINO— OKEMAH

3400 Choctaw Rd. Pocola, OK 74902-0429 Mailing: PO Box 429 Pocola, OK 74702 Phone: 918-436-7761 Toll Free: 800-590-5825 Fax: 918-436-7606 www.choctawcasinos.com Casino size: 87,000 sq. ft.

Slots 1,404 Table Games 8 GM: Christy Chaser

9047 US Highway 62 Elgin, OK 73538-9748 Mailing: PO Box 1975 Lawton, OK 73502-1975 Phone: 580-492-5502 Fax: 580-492-4020 www.comanchespur.com Casino size: 2,400 sq. ft.

Slots 141 GM: Forney Beaver

1100 S. Woody Guthrie Blvd.

Okemah, OK 74859 Mailing: PO Box 630 Okemah, OK 74859 Phone: 918-623-0051 Fax: 918-623-0330 www.creeknationcasino.com Slots 322 Bingo 110 seats GM: Randal Hicks

Comanche Nation

Muscogee Creek Nation

COMANCHE STAR CASINO & SMOKE SHOP

CREEK NATION CASINO— OKMULGEE

PO Box 82A, Route 3 Walters, OK 73572 Phone: 580-875-3208 Fax: 580-875-3504 www.comanchenation.com Slots 145 GM: Gene Red Elk

1901 N. Wood Dr. Okmulgee, OK 74447 Mailing: PO Box 790 Okmulgee, OK 74447-0790 Phone: 918-756-8400 Fax: 918-756-7672 www.cncokmulgee.com Casino size: 11,000 sq. ft.

Slots 350 Table Games 4 GM: Margaret Rutledge

Choctaw Nation of Oklahoma

CHOCTAW CASINO— STRINGTOWN 895 N. Hwy. 69 Stringtown, OK 74569 Phone: 580-346-7862 Fax: 580-346-7875 www.choctawcasinos.com Casino size: 14,000 sq. ft.

Slots 226 GM: Diane Moody Iowa Tribe of Oklahoma

CIMARRON CASINO 821 W. Freeman Ave. Perkins, OK 74059 Phone: 405-547-5352 Fax: 405-547-1023 Casino size: 9,000 sq. ft.

Slots 380 Table Games 5 GM: Peter Robb Comanche Nation

COMANCHE NATION CASINO 402 SE Interstate Dr. Lawton, OK 73501 Mailing: PO Box 347 Lawton, OK 73502-0347 Phone: 580-354-2000 Toll Free: 866-354-2500 Fax: 580-354-2423 www.comanchenationcasino.com Casino size: 36,000 sq. ft.

Slots 700 Table Games 8 Bingo 200 seats GM: Darryl Chrismon Comanche Nation

Cheyenne and Arapaho Tribes of Oklahoma

Delaware Tribe of Western Oklahoma

FEATHER WARRIOR CASINO—WATONGA

GOLD RIVER CASINO

1407 S. Clarence Nash Blvd.

Watonga, OK 73772 Phone: 580-623-7333 www.featherwarrior.com Casino size: 2,200 sq. ft.

Slots 175 GM: Gloria Smith Citizen Potawatomi Nation

FIRELAKE CASINO

Muscogee Creek Nation

CREEK NATION CASINO— BRISTOW 121 W. Lincoln Bristow, OK 74010-3428 Phone: 918-367-9168 Fax: 918-367-9373 www.creeknationbristow.com Casino size: 8,500 sq. ft.

Slots 211 GM: David Warrior Muscogee Creek Nation

CREEK NATION CASINO— EUFAULA 806 Forest Ave. Eufaula, OK 74432 Phone: 918-689-9191 Fax: 918-689-9551 Slots 240 GM: Derek Fife Muscogee Creek Nation

CREEK NATION CASINO— HOLDENVILLE 211 East Willow Street Holdenville, Oklahoma 74848 Phone: 405-379-3321 Slots 134 GM: David Warrior Muscogee Creek Nation

COMANCHE RED RIVER CASINO

CREEK NATION CASINO— MUSCOGEE

Hwy 36 & Hwy 70 Devol, OK 73531 Mailing: Route 1 42K Devol, OK 73531 Phone: 580-299-3378 Toll Free: 866-299-3261 Fax: 580-299-3442 www.crrcasino.com Casino size: 52,500 sq. ft.

Slots 1,188 Table Games 20 GM: Phillip Glass

3420 W. Peak Blvd Muskogee, OK 74403 Phone: 918-683-1825 Fax: 918-687-7318 Casino size: 30,000 sq. ft. www.muscogee-casino.com Slots 428 Table Games 15 Bingo 300 seats GM: Farrell Kaaihue

56 TRIBAL GOVERNMENT G AMING 2013

Quapaw Tribe of Oklahoma

DOWNSTREAM CASINO RESORT Route 44 and US Route 166 Quapaw, OK 74363 Mailing: 69300 E. Nee Rd. Quapaw, OK 74363 Phone: 918-919-6000 Toll Free: 888-396-7876 www.downstreamcasino.com Casino size: 70,000 sq. ft.

The Hotel (222 rooms) Slots 2,000 Table Games 30 GM: Steven Drewes Muscogee Creek Nation

DUCK CREEK CASINO 10085 Ferguson Rd. Beggs, OK 74421 Mailing: PO Box 809 Beggs, OK 74421 Phone: 918-267-3468 Fax: 918-267-3465 Casino size: 5,000 sq. ft.

Slots 265 GM: Ernie Tiger Cheyenne and Arapaho Tribes of Oklahoma

FEATHER WARRIOR CASINO—CANTON 301 NE Lake Rd. Canton, OK 73724 Mailing: PO Box 638 Canton, OK 73724 Phone: 580-886-2490 www.featherwarrior.com Slots 370 Tribal Governor: Janice Boswell GM: Gloria Smith

41207 Hardesty Rd. Shawnee, OK 74801-8669 Phone: 405-878-4862 Fax: 405-273-0686 www.winatfirelake.com Casino size: 50,000 sq. ft.

Slots 750 Table Games 8 Bingo 500 seats GM: Linda Canad Citizen Potawatomi Nation

FIRELAKE GRAND CASINO 777 Grand Casino Blvd.

Shawnee, OK 74801 Phone: 405-964-7263 Fax: 405-964-7261 www.firelakegrand.com Casino size: 125,000 sq. ft.

Slots 1,775 Table Games 20 GM: Steve Degraffenreid Otoe-Missouria Tribe of Oklahoma

FIRST COUNCIL CASINO 12875 North Highway 77 Newkirk, Oklahoma 74647 Toll Free: 877-725-2670 www.myfirstwin.com Slots 1,260 Table Games 8 GM: Bruce Burnett Fort Sill Apache Tribe

FORT SILL APACHE CASINO 2315 E. Gore Blvd.

Lawton, OK 73502 Mailing: PO Box 809 Lawton, OK 73502-0809 Phone: 580-248-5905 Fax: 580-248-2344 www.fortsillapachecasino.com Casino size: 23,500 sq. ft.

Slots 650 Table Games 11 GM: Ken Gooden Chickasaw Nation

GOLD MOUNTAIN CASINO 1410 Sam Noble Parkway Ardmore, OK 73401 Phone: 580-223-3301 Fax: 580-223-5464 www.chickasaw.net Casino Size: 8,324 sq. ft.

Slots 280 GM: Maggie Hart

Anadarko, OK 73005-0806 Mailing: PO Box 487 Anadarko, OK 73005 Phone: 405-247-6979 Toll Free: 800-280-1018 Fax: 405-247-6716 www.goldriverok.com Casino size: 21,000 sq. ft.

Slots 400 Table Games 4 GM: Kyle Reanes Thlopthlocco Tribal Town

GOLDEN PONY CASINO Interstate 40, Exit 227 Okemah, OK 74859-0188 Mailing: PO Box 70 Okemah, OK 74859-0188 Phone: 918-560-6199 Toll Free: 877-623-0072 Fax: 918-623-1810 Casino size: 10,000 sq. ft.

Slots 416 GM: Terry Harjo Chickasaw Nation

GOLDSBY GAMING CENTER 1038 W Sycamore Rd. Norman, OK 73072-9801 Phone: 405-329-5447 Fax: 405-329-7892 www.chickasaw.net Casino size: 15,462 sq. ft.

Slots 333 Bingo 300 seats GM: Jan Folk Seneca-Cayuga Tribe of Oklahoma

GRAND LAKE CASINO 24701 S. 655th Rd. Grove, OK 74344-4012 Phone: 918-786-8528 Toll Free: 800-426-4640 Fax: 918-786-9451 www.grandlakecasino.com Casino size: 46,000 sq. ft.

Slots 970 Table Games 8 GM: Rick Smith Cherokee Nation

HARD ROCK HOTEL & CASINO TULSA 777 W. Cherokee St. Catoosa, OK 74015-3235 Phone: 918-384-7800 Toll Free: 800-760-6700 Fax: 918-266-1515 www.hardrockcasinotulsa.com Casino size: 125,000 sq. ft.

Slots 2,129 Table Games 41 GM: Gary Widdell Ottawa Tribe of Oklahoma

HIGH WINDS CASINO 61475 E. 100 Rd. Miami, OK 74354 Phone: 918-541-9463 Fax: 918-541-9405 www.highwindscasino.net Casino size: 35,000 sq. ft.

Slots 500 GM: Frank Haas

Kickapoo Tribe of Oklahoma

KAW SOUTHWIND CASINO

KICKAPOO CASINO

5640 N. LaCann Dr. Newkirk, OK 74647 Mailing: PO Box 171 Newkirk, OK 74647-0171 Phone: 580-362-2578 Toll Free: 866-529-2464 Fax: 580-362-3506 www.southwindcasino.com Casino size: 55,000 sq. ft.

Slots 800 Table Games 6 Bingo 700 seats GM: Pamela Shaw

25230 E. Hwy. 62 Harrah, OK 73045 Phone: 405-964-4444 Fax: 405-964-6708 www.kickapoo-casino.com Casino size: 18,000 sq. ft.

Slots 600 Table Games 8 GM: Che Down

United Keetoowah Band of Cherokee Indians

KEETOOWAH CHEROKEE CASINO 2450 S. Muskogee Ave. Tahlequah, OK 74464 Mailing: PO Box 117 Park Hill, OK 74451 Phone: 918-456-6131 Fax: 918-453-0632 www.keetoowahgaming.com Casino size: 18,000 sq. ft.

Slots 500 GM: Rodney Fourkiller

Kiowa Tribe of Oklahoma

KIOWA CASINO 36 E. 1980 Rd. Devol, OK 73531 Mailing: PO Box 100 Devol, OK 73531 Phone: 580-299-3333 Toll Free: 866-370-4077 www.kiowacasino.com Casino size: 64,000 sq. ft.

Slots 973 Table Games 15 GM: James LaPorte Cheyenne & Arapaho Tribes of Oklahoma

LUCKY STAR CASINO— CLINTON 101 N. Indian Hospital Rd. Clinton, OK 73601 Phone: 580-323-6599 Fax: 580-323-0861 www.luckystarcasino.org Casino size: 13,000 sq ft.

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Cheyenne & Arapaho Tribes of Oklahoma

LUCKY STAR CASINO— CONCHO 7777 N. Hwy. 81 Concho, OK 73022 Mailing: PO Box 150 Concho, OK 73022-0150 Phone: 405-262-7612 Fax: 405-262-4429 www.luckystarcasino.org Casino size: 40,000 sq. ft.

Slots 900 Table Games 16 GM: Chris Derenzo Wyandotte Tribe of Oklahoma

LUCKY TURTLE CASINO 64499 E. Hwy. 60 Wyandotte, OK 74370 Mailing: PO Box 527 Wyandotte, OK 74370 Phone: 918-678-3767 Casino size: 3,000 sq. ft.

Slots 113 GM: Gary Johnson Tonkawa Tribe of Oklahoma

NATIVE LIGHTS CASINO 12375 N. Hwy. 77 Newkirk, OK 74647 Phone: 580-448-3100 www.nativelightscasino.com Casino size: 22,500 sq. ft.

Slots 660 Table Games 6 GM: Don James

Chickasaw Nation

Miami Tribe of Oklahoma

NEWCASTLE GAMING CENTER

MIAMI TRIBE ENTERTAINMENT

Route 62 & Interstate 44 Newcastle, OK 73065 Phone: 405387-6013 Fax: 405-387-6053 www.chickasaw.net Casino size: 64,708 sq. ft.

Slots 2,000 Table Games 13 GM: Ryan Sykes

202 S. 8 Tribes Trail Miami, OK 74354 Mailing: PO Box 941 Miami, OK 74355-1326 Phone: 918-542-8670 Fax: 918-542-7260 www.miamination.com Slots 93 Tribal Chair: Ben Odds GM: Jim Barton

Osage Nation

OSAGE CASINO— BARTLESVILLE

Seminole Nation of Oklahoma

222 Allen Rd. Bartlesville, OK 76003-4371 Phone: 918-699-7777 www.milliondollarelm.com Casino size: 42,000 sq. ft.

Slots 600 Table Games 8 GM: Ressa Files Osage Nation

OSAGE CASINO—HOMINY Osage Industrial Park Cupid Building Hominy, OK 74035 Mailing: HC 66 Box 885 Hominy, OK 74035 Phone: 918-885-2990 Toll Free: 877-246-8777 Fax: 918-885-2157 www.milliondollarelm.com Slots 232 GM: John Shaw

MYSTIC WINDS CASINO 12052 Hwy. 99 Seminole, OK 74868 Mailing: PO Box 1277 Seminole, OK 74868-1484 Phone: 405-382-3218 Fax: 405-303-2624 www.seminolenation.com Slots 332 Tribal Chief: Kelly Haney GM: James Factor Tonkawa Tribe of Oklahoma

NATIVE LIGHTS CASINO 12375 N. Hwy. 77 Newkirk, OK 74647 Phone: 580-448-3100 www.nativelightscasino.com Casino size: 16,000 sq. ft.

Slots 600 Table Games 6 Tribal President: Don Patterson GM: Don James

PROFILE

Hnedak Bobo Group “HBG thinks differently, and it shows."

Hnedak Bobo Group, NIGA’s 2012 Associate Member of the Year, has been creating highly competitive and exciting properties for tribal and commercial gaming clients for 34 years.

A trusted partner and leading provider of architecture and interior design in Indian gaming, HBG believes that great design and planning must always support the client’s business opportunity. The 90-person firm is constantly elevating its contributions to the Indian gaming industry. Simply put, “HBG thinks differently, and it shows.”

Thinking differently begins with knowing what it takes to operate a competitive property. HBG is the only architecture firm working in Indian gaming today to own, operate and develop its own four-star hotel: a highly successful Westin hotel located within a thriving entertainment district. It’s an experiential laboratory for operational efficiency and design innovation. HBG puts into practice key strategies to help its clients differentiate in a competitive market by leveraging their own market-proven strategies and experience.

HBG also is known for thinking differently when it comes to project delivery. The firm launched a separate hotel development company in 2010, DreamCatcher Hotels, which recently opened its first property at Coushatta Casino Resort in Kinder, Louisiana.This year, HBG also will introduce Casino Now, a unique solution developed to help operators take quick advantage of market growth opportunities.

Recognized as the NIGA Associate Member of the Year, HBG supports NIGA, NCAI, regional Indian gaming associations and

Spirit of Sovereignty through creative fundraising activities, lobbying and strong membership participation. HBG's highly successful guitar auction fundraiser in support of Spirit of Sovereignty raised $10,000 for the SOS Native American scholarship fund.

HBG’s contributions to the industry also include national design recognition. The firm made a clean sweep of the “Best Native American Casino Resort” award categories at the 2010-2011 G2E Casino Design Awards. Its four-diamond Northern Quest Resort and Casino outside Spokane, Washing and its Four Winds Casino in Hartford, Michigan each won Best Native American Resort. Four Winds Casino Hartford also received Best Overall Casino Resort Under $200 Million for 2011, a significant award encompassing the entire tribal and commercial gaming industry.

HBG will celebrate the opening of Seneca Buffalo Creek Casino in Buffalo, New York later this year; the completion of Four Winds Casino in Dowagiac, Michigan; and the completion of a major expansion to the Winstar World Casino in Thackerville, Oklahoma.

For more information, visit www.hbginc.com. www.tribalgovernmentgaming.com 57

TribalGovernment Gaming 2013 Directory

Kaw Nation of Oklahoma

TribalGovernment Gaming 2013 Directory

Chickasaw Nation

Osage Nation

Osage Nation

NEWCASTLE GAMING CENTER

OSAGE MILLION DOLLAR ELM CASINO—HOMINY

OSAGE CASINO— SAND SPRINGS

2457 N. Main St. Route 62 & Interstate 44 Newcastle, OK 73065 Phone: 405-387-6013 Fax: 405-387-6053 www.chickasaw.net Casino size: 44,622 sq. ft.

Slots 1,153 Table Games 14 Tribal Governor: Bill Anoatubby GM: Ryan Sykes

Osage Industrial Park Cupid Building Hominy, OK 74035 Mailing: HC 66 Box 885 Hominy, OK 74035 Phone: 918-885-2990 Toll Free: 877-246-8777 Fax: 918-885-2157 www.milliondollarelm.com Slots 232 GM: John Shaw

301 N. Blackjack Dr. Sand Springs, OK 74063 Mailing: Central Service Office Tulsa, OK 74127 Phone: 918-699-7777 Toll Free: 877-246-8777 Fax: 918-699-7700 www.milliondollarelm.com Casino size: 25,000 sq. ft.

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Osage Nation

OSAGE MILLION DOLLAR ELM CASINO— BARTLESVILLE 222 Allen Rd. Bartlesville, OK 76003-4371 Phone: 918-699-7777 www.milliondollarelm.com Casino size: 42,000 sq. ft.

Slots 600 Table Games 8 Tribal Chief: Jim Gray GM: Ressa Files

Osage Nation

OSAGE CASINO—PAWHUSKA 2017 E. 15th St. Highway 99 and 15 Street Pawhuska, OK 74056 Phone: 918-287-9009 Toll Free: 877-246-8777 Fax: 918-287-2071 www.milliondollarelm.com Slots 178 GM: Eli RedEagle Osage Nation

OSAGE CASINO—PONCA CITY 73 N. City View Rd. Ponca City, OK 74604 Phone: 580-765-2973 www.milliondollarelm.com Casino size: 7,700 sq. ft.

Slots 221 GM: John Birch

Osage Nation

OSAGE CASINO—SKIATOOK 6455 W. Rogers Blvd.

Skiatook, OK 74070 Phone: 918-396-2626 www.milliondollarelm.com Slots 190 GM: Edward Grey Osage Nation

OSAGE MILLION DOLLAR ELM CASINO—TULSA 951 W. 36th St. North Tulsa, OK 74127 Phone: 918-669-7600 Toll Free: 877-246-8777 Fax: 918-699-7601 www.milliondollarelm.com Casino size: 47,000 sq. ft.

Slots 1,100 Table Games 11 GM: Stephen Burris

Peoria Tribe of Indians of Oklahoma

Seminole Nation of Oklahoma

PEORIA GAMING CENTER

RIVERMIST CASINO

8520 S. Hwy. 69A Miami, OK 74354 Phone: 918-542-7140 Fax: 918-540-0308 Casino size: 4,200 sq. ft.

Slots 160 GM: Steve Bashore

Intersection Highway 56 and 99 Konawa, OK 74849 Mailing: PO Box 1498 Wewoka, OK 74884 Phone: 580-925-3994 www.seminolenation.com Casino Size: 5,500 sq. ft.

Slots 193 GM: James Factor

Quapaw Tribe

QUAPAW CASINO 58100 E. 64th Rd. Miami, OK 74354 Phone: 918-540-9100 Fax: 918-540-0784 www.quapawcasino.com Casino size: 27,000 sq. ft.

Slots 525 Table Games 7 GM: Kirk Myrick Muscogee Creek Nation

RIVER SPIRIT CASINO

Chickasaw Nation

RIVERWIND CASINO 1544 West State Highway 9 Norman, OK 73071 Mailing: PO Box 1548 Ada, OK 74821 Phone: 580-436-2603 www.chickasaw.net Casino Size: 219,000 sq. ft.

Slots 2,725 Table Games 30 GM: Jack Parkinson

1616 E. 81st St. Tulsa, OK 74137-1215 Phone: 918-299-8518 Toll Free: 800-299-2738 Fax: 918-299-0345 www.creeknationcasino.com Casino size: 300,000 sq. ft.

Slots 2,630 Table Games 23 GM: Jerry Floyd

PROFILE

The Innovation Group of Companies Helping Operators Succeed The Innovation Group of Companies provides financial, management, investment banking, development, marketing and diversification advisory services to a signature, worldwide client base. The organization is comprised of five affiliates, highlighted below. Three specialty advisory divisions include Innovation Food & Beverage, Innovation Sports & Entertainment and Innovation Interactive.

Together, the companies evaluate operational and development opportunities, make strategic recommendations and offer the tactical tools to help clients implement them.

The organization has been associated with more than $75 billion in investment decisions throughout the past 20 years. Additionally, its areas of specialization have naturally expanded into a number of related discipliones that define the world of leisure and entertainment.

The company’s leadership has helped bring many of the world’s largest entertainment and hospitality developments to fruition, and has been exposed to industry best practices across six continents.

Tribes, multibillion-dollar operators, government entities, global financial institutions and others depend on the company’s divisions:

• Innovation Capital—Leading boutique investment banking firm offering Gaming & Leisure and Restaurant & Retail practices. Services include mergers and acquisitions, corporate finance, financial restructuring and valuations/fairness opinions.

• The Innovation Group—Premier provider of consulting services for the gaming, entertainment and hospitality industries. Services include feasibility studies, market assessments, economic impact studies, strategic and financial planning, economic diversification, legislative and government advisory, litigation and expert witness support.

• Innovation Sports & Entertainment—Practice to further establish the organization’s presence in a broader range of sports, entertainment, performance venue, convention center and related amenity segments.

58 TRIBAL GOVERNMENT G AMING 2013

• Innovation Project Development—Experienced project management firm providing oversight of the industry’s most complex developments.

• Innovation Marketing—Translates the unparalleled consultancy, analysis and research of The Innovation Group into industry best practice marketing tactics.

• Innovation Management Services—Exclusive network of operational experts offers short-term crisis management, operations evaluation, turnaround implementation, management strategy and pre-/post-opening services.

• Innovation Food & Beverage—Specialty advisory team offers research and analysis, operations and management, concepting and implementation, positioning and marketing, development and renovation and financing and asset management specific to F&B considerations.

• Innovation Interactive—Research, analysis and strategic advisory specific to the online gaming segment.

Miami Nation of Oklahoma

SAC AND FOX CASINO— SHAWNEE

530 H St. SE Miami, OK 74354-8224 Phone: 918-542-7884 Toll Free: 877-774-7884 Fax: 918-542-9347 www.the-stables.com Casino size: 25,000 sq. ft.

Slots 570 Table Games 4 GM: J. Mark Whitely

42008 Westech Rd. Shawnee, OK 74804 Mailing: PO Box 1446 Shawnee, OK 74804 Phone: 405-275-4700 Fax: 405-275-4844 www.sandfcasino.com Casino size: 35,000 sq. ft.

Slots 680 GM: Anita Benton Sac and Fox Nation of Oklahoma

SAC AND FOX CASINO— STROUD Highway 99 Stroud, OK 74079 Mailing: PO Box 1446 Shawnee, OK 74804 Phone: 918-968-2540 www.sandfcasino.com Casino size: 825 sq. ft.

Slots 161 GM: Anita Benton Apache Tribe of Oklahoma

SILVER BUFFALO CASINO 620 E. Colorado Dr. Anadarko, OK 73005-5219 Phone: 405-247-5471 www.silverbuffalocasino.com Casino size: 7,942 sq. ft.

Slots 350 GM: Jim Rider

THE STABLES CASINO

Pawnee Nation of Oklahoma

STONE WOLF CASINO & GRILL 54251 South 349th Road Pawnee OK 74058 Mailing: PO Box 470 Pawnee, OK 74058 Phone: 918-762-3621 www.pawneenation.org Casino size: 10,000 sq. ft.

Slots 216 President: George Howell GM: David Brake Chickasaw Nation

Absentee Shawnee Tribe of Oklahoma

Chickasaw Nation

THUNDERBIRD CASINO

I-35, Exit 55 (Highway 7) Davis, OK 73030 Phone: 580-369-2895 www.chickasaw.net Casino size: 9,440 sq. ft.

The Inn at Treasure Valley (59 rooms) Slots 420 Table Games 4 GM: Christina DeMoss

15700 E. State Hwy. 9 Norman, OK 73026-9028 Phone: 405-360-9270 Toll Free: 800-259-5825 Fax: 405-360-9288 www.astribe.com/businesses.html Casino size: 40,000 sq. ft.

Slots 500 Table Games 6 GM: Drew Ward

TREASURE VALLEY CASINO

Tonkawa Tribe of Oklahoma

Ponca Tribe of Oklahoma

TONKAWA CASINO

TWO RIVERS CASINO

10700 Allen Dr. Tonkawa, OK 74653 Mailing: PO Box 220 Tonkawa, OK 74653-0070 Phone: 580-628-2624 Toll Free: 877-648-2624 Fax: 580-628-2204 www.tonkawacasino.com Casino size: 14,437 sq. ft.

Slots 378 Table Games 3 GM: Keith Dollar

20 White Eagle Drive Ponca City, OK 74601-8310 Phone: 580-762-5444 Fax: 580-765-4769 Casino Size: 20,000 sq.ft.

Slots 275 Bingo 300 seats GM: Gary Watkins

TEXOMA GAMING CENTER 1795 Highway 70 East Kingston, Oklahoma 73439 Mailing: PO Box 141 Kingston, Oklahoma 73439 Phone: 580-564-6000 Fax: 580-564-4280 www.chickasaw.net Casino size: 5,440 Slots 340 GM: Angie Carrington

Wyandotte Tribe of Oklahoma

WYANDOTTE NATION CASINO 100 Jackpot Place Wyandotte, OK 74370 Phone: 918-678-4946 Toll Free: 866-447-4946 Fax: 918-678-2732 www.wyandottecasinos.com Casino size: 50,000 sq. ft.

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OREGON Class II & III Confederated Tribes of Siletz Indians

CHINOOK WINDS CASINO RESORT

Chickasaw Nation

WINSTAR WORLD CASINO 777 Casino Ave Interstate 35 Thackerville, OK 73459 Phone: 580-276-4229 Toll Free: 800-622-6317 Fax: 580-276-3155 www.winstarworldcasino.com Casino size: 249,000 sq. ft.

WinStar World Hotel (395 rooms) Slots 6,234 Table Games 70 Poker Tables 45 Bingo 800 seats GM: Wayne McCormic

1777 NW 44th St. Lincoln City, OR 97367-5094 Phone: 541-996-5825 Toll Free: 888-244-6665 Fax: 541-996-5825 www.chinookwindscasino.com Casino size: 30,000 sq. ft.

Chinook Winds Resort Hotel (227 rooms) Slots 1,116 Table Games 21 Bingo 400 seats GM: Angela Calkins

PROFILE

JBA Consulting Engineers Setting Design Standards

Founded in 1966 and based in Las Vegas, JBA Consulting Engineers initially focused on regional projects and quickly grew to become an engineering leader in the western United States.

Five decades later, JBA has expanded its expertise by embracing cutting-edge technology, and mastering sustainable design and international design standards, while deploying a team of trusted advisers to deliver these state-of-the-art designs and master-plan consulting services throughout the world.

JBA took part in the master planning of Twin Arrows Casino and Resort, utilizing the latest in BIM technology to design the magnificent facility. The resort and casino encompass 266,000 square feet of space with more than 48,000 square feet dedicated to gaming and 105 hotel rooms. The facility design includes 954 tons of chillers, 21,000 MBH heat capacity and a 110,000-cfm casino heat recovery air floor system. JBA provided MEP, acoustical engineering, security and surveillance and fire protection engineering services.

JBA Consulting Engineers Tribal Partial List: • Agua Caliente Casino Resort Spa – Rancho Mirage, California • Barona Resort & Casino – Lakeside, California • Black Oak Casino – Tuolumne, California • Casino Snoqualmie – Snoqualmie, Washington • Dry Creek Rancheria – Santa Rosa, California • Graton Rancheria Casino – Rohnert Park, California • Gun Lake Casino – Wayland, Michigan • Little Six Casino – Prior Lake, Minnesota • Muckleshoot Casino – Auburn, Washington • Mystic Lake Casino – Prior Lake, Minnesota • Pala Casino Spa Resort – San Diego, California • Quechan Casino – Winterhaven, California • River Rock Casino – Geyserville, California • San Manuel Casino – Highland, California • Spa Resort Casino – Palm Springs, California • Thunder Valley Casino – Lincoln, California • Twin Arrows Casino – Flagstaff, Arizona • Valley View Casino – Valley Center, California • Wildhorse Casino – Pendleton, Oregon For more information, visit www.jbace.com. www.tribalgovernmentgaming.com 59

TribalGovernment Gaming 2013 Directory

Sac and Fox Nation of Oklahoma

TribalGovernment Gaming 2013 Directory

Confederated Tribes of the Warm Springs

Cow Creek Band of Umpqua Tribe of Indians

SOUTH DAKOTA

Oglala Sioux Tribe

Stillaguamish Tribe

Class II & III

PRAIRIE WIND CASINO

INDIAN HEAD CASINO

SEVEN FEATHERS CASINO RESORT

Sisseton Wahpeton Oyate

Highway 18 Pine Ridge, SD 57770 Mailing: HC 49, Box 10 Pine Ridge, SD 57770-9710 Phone: 605-867-6300 Toll Free: 800-705-WIND Fax: 605-867-2612 www.prairiewindcasino.com Casino size: 30,000 sq. ft.

Slots 280 Table Games 6 GM: Kevin Lien

ANGEL OF THE WINDS CASINO

3236 US Highway 26 Warm Springs, OR 97761 Phone: 541-460-7777 www.indianheadgaming.com Casino size: 40,000 sq. ft.

Gaming Machines 500 GM: Ken Billingsley Confederated Tribes of the Warm Springs

KAH-NEE-TA HIGH DESERT RESORT & CASINO 6823 Hwy. 8 Warm Springs, OR 97761 Mailing: PO Box 1240 Warm Springs, OR 97761-1240 Phone: 541-553-1112 Toll Free: 800-831-0100 Fax: 541-553-1071 www.kahneeta.com Casino size: 25,000 sq. ft.

Kah-Nee-Ta Lodge (170 rooms) Slots 335 Table Games 6 GM: Harry Taylor Klamath Tribe

KLA-MO-YA CASINO 34333 Hwy. 97 North Chiloquin, OR 97624-8747 Phone: 541-783-7529 Toll Free: 888-552-6692 Fax: 541-783-7543 www.klamoyacasino.com Casino size: 18,000 sq. ft.

Slots 350 Table Games 3 Chairman: Judith McClane Coquille Indian Tribe

THE MILL CASINO HOTEL 3201 N. Tremont Ave. North Bend, OR 97459-3062 Phone: 541-756-8800 Toll Free: 800-953-4800 Fax: 541-756-0431 www.themillcasino.com Casino size: 40,000 sq. ft.

The Mill Casino Hotel (98 rooms) Slots 720 Table Games 1 GM: Larry Close Burns Paiute Tribe

OLD CAMP CASINO 2205 W. Monroe St. Burns, OR 97720-1950 Phone: 541-573-1500 Toll Free: 888-343-1568 Fax: 541-573-3963 www.oldcampcasino.com Casino size: 17,000 sq. ft.

Slots 110 Interim GM: Kurtis Perry

146 Chief Miwaleta Ln. Canyonville, OR 97417-9700 Phone: 541-839-1111 Toll Free: 800-548-8461 Fax: 541-839-4300 www.sevenfeathers.com Casino size: 68,441 sq. ft.

Seven Feathers Hotel (147 rooms) Slots 1,353 Table Games 20 Bingo 324 seats GM: Bruce Schoneboom Confederated Tribes of Grand Ronde

SPIRIT MOUNTAIN CASINO — WILLAMINA 27100 SW Salmon River Hwy. Willamina, OR 97396 Mailing: PO Box 39 Grand Ronde, OR 97347-0039 Phone: 503-879-2350 Toll Free: 800-760-7977 Fax: 503-879-2486 www.spiritmountain.com Casino size: 193,200 sq. ft.

Spirit Mountain Lodge (254 rooms) Slots 1,900 Table Games 34 COO: Randy Dugger Confederated Tribes of the Coos, Lower Umpqua and Siuslaw Indians

THREE RIVERS CASINO & HOTEL 5647 Hwy. 126 Florence, OR 97439 Phone: 541-997-7529 Toll Free: 877-3-RIVERS Fax: 541-997-4802 www.threeriverscasino.com Three Rivers Hotel (93 rooms) Casino size: 90,000 sq. ft.

Slots 711 Table Games 11 Bingo 500 seats COO: Mike Rose Confederated Tribes of the Umatilla Reservation

WILDHORSE RESORT & CASINO 72777 Hwy. 331 Pendleton, OR 97801-3379 Phone: 541-278-2274 Toll Free: 800-654-9453 Fax: 541-276-6169 www.wildhorseresort.com Casino size: 113,000 sq. ft.

Wildhorse Hotel (100 rooms) RV Park (100) Slots 812 Table Games 12 Bingo 400 seats GM: Allen Tovey

60 TRIBAL GOVERNMENT G AMING 2013

DAKOTA SIOUX CASINO 16415 Sioux Conifer Rd. Watertown, SD 57201-7321 Phone: 605-882-2051 Toll Free: 800-658-4717 Fax: 605-882-2185 www.dakotasioux.com Casino size: 8,730 sq. ft.

Hotel (92 rooms) Slots 300 Table Games 1 GM: John Rondell Yankton Sioux Tribe

FORT RANDALL CASINO 538 E. Hwy. 46 Pickstown, SD 57367 Mailing: PO Box 229 Pickstown, SD 57367-0229 Phone: 605-487-7871 Toll Free: 800-362-6333 Fax: 605-487-7354 www.fortrandall.com Casino size: 38,092 sq. ft.

Fort Randall Hotel (56 rooms) Slots 276 Table Games 10 Bingo 250 seats GM: Mike Red Lightning

Flandreau Santee Sioux Tribe

ROYAL RIVER CASINO & HOTEL 607 S. Veterans St. Flandreau, SD 57028-1416 Mailing: PO Box 326 Flandreau, SD 57028-0326 Phone: 605-997-3746 Toll Free: 800-833-8666 Fax: 605-997-9998 www.royalrivercasino.com Casino size: 17,000 sq. ft.

Royal River Motel (120 rooms) Slots 304 Table Games 10 GM: Steven Christenson

Lower Brule Sioux Tribe

GOLDEN BUFFALO CASINO RESORT 321 Sitting Bull St. Lower Brule, SD 57548 Mailing: PO Box 204 Lower Brule, SD 57548-0204 Phone: 605-473-5577 Fax: 605-473-0556 www.lbst.org Casino size: 9,000 sq. ft.

Golden Buffalo Hotel (38 rooms) Slots 195 Bingo 100 seats GM: Adrien Mirabueno Standing Rock Sioux Tribe

GRAND RIVER CASINO & RESORT 27903 Hwy. 12 Mobridge, SD 57601 Mailing: PO Box 639 Mobridge, SD 57601-0639 Phone: 605-845-7104 Toll Free: 800-475-3321 Fax: 605-845-3880 www.grandrivercasino.com Casino size: 40,000 sq. ft.

Grand River Resort (40 rooms) Slots 250 Table Games 5 GM: Ivan White Mountain Crow Creek Sioux Tribe

LODE STAR CASINO & HOTEL Highway 34 and Highway 47 Fort Thompson, SD 57339-0050 Mailing: PO Box 140 Fort Thompson, SD 57339-0140 Phone: 605-245-6000 Fax: 605-245-2240 www.lodestarcasino.com Casino size: 27,500 sq. ft.

Lode Star Hotel (51 rooms) Slots 236 Table Games 9

TEXAS Class II Kickapoo Traditional Tribe of Texas

KICKAPOO LUCKY EAGLE CASINO 7777 Lucky Eagle Drive Eagle Pass, TX 78852 Mailing: PO Box 7100 Eagle Pass, TX 78853-7100 Phone: 830-758-1936 Toll Free: 888-255-8259 Fax: 830-757-1938 www.luckyeagletexas.com Casino size: 15,000 sq. ft.

Slots 1,850 Table Games 12 GM: Robin Miller

WASHINGTON

3438 Stoluckquamish Ln. Arlington, WA 98223 Phone: 360-474-9740 Fax: 360-474-9779 www.angelofthewinds.com Casino size: 112,000 sq. ft.

Slots 1,124 Table Games 12 GM: Travis O’Neil Puyallup Tribe of Indians

BJ’S BINGO 4411 Pacific Hwy. East Fife, WA 98424 Phone: 253-922-0430 Fax: 253-922-1590 www.bjs-bingo.com Slots 200 Bingo 600 seats GM: Jenynne DeNoble Snoqualmie Tribe

CASINO SNOQUALMIE 37500 SE N. Bend Way Snoqualmie, WA 98065 Mailing: PO Box 999 Snoqualmie, WA 98065 Phone: 425-888-1234 Toll Free: 888-348-3323 Fax: 425-888-3278 www.snocasino.com Casino size: 187,000 sq. ft.

Slots 1,700 Table Games 50 CEO: Jon Jenkins Spokane Tribe

CHEWELAH CASINO 2555 Smith Rd. Highway 395 South Chewelah, WA 99109-9689 Mailing: PO Box 1106 Chewelah, WA 99109-1106 Phone: 509-935-6167 Toll Free: 800-322-2788 Fax: 509-935-4554 www.chewelahcasino.com Casino size: 15,000 sq. ft.

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Class II & III Jamestown S’Klallam Tribe

Suquamish Tribe

7 CEDARS CASINO

CLEARWATER CASINO

270756 Hwy. 101 Sequim, WA 98382-7677 Phone: 360-683-7777 Toll Free: 800-458-2597 Fax: 360-681-6711 www.7cedarscasino.com Casino size: 63,000 sq. ft.

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15347 Suquamish Way Suquamish, WA 98392-9649 Mailing: PO Box 1210 Suquamish, WA 98392-1210 Phone: 360-598-8700 Toll Free: 800-375-6073 Fax: 360-598-6895 www.clearwatercasino.com Casino size: 33,000 sq. ft.

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BIA continued from page 26

“

Of the 28 states with tribal casinos, 10 require some form of revenue sharing.

But in many cases the issue is competition.

George Skibine, former head of the BIA “I wish all tribes would hold hands and Office of Indian Gaming, says proposed comsing ‘Kumbaya,’” Washburn says. “Each tribal pacts with onerous revenue sharing compoleader has, I hope, an interest in looking out nents were often “deemed approved” during for the benefit of all tribes. the Bush administration, meaning the agency “But tribal leaders also have the responsitook no action and allowed agreements to go bility—first and foremost—to protect their into effect. own communities, their market share and “There were a lot of deemed approvals,” their ancestral lands.”

—Bo Mazzetti, Skibine says, under the guise that if the tribes Expanded tribal gambling has generated Rincon Chairman and states agree to the compacts, “who are we opposition from such influential lawmakers as to object?”

Majority Leader Harry Reid (D-Nevada), and Perhaps the most blatant “extortion” of tribes was in Senators Dianne Feinstein (D-California) and John McCain (RCalifornia, where Governor Arnold Schwarzenegger (2003Arizona), the latter angry that a Tohono O’odham land claim 2011) demanded Indian governments pay their “fair share” in threatens to bring off-reservation gambling to the Phoenix area. helping alleviate a state deficit.

Feinstein, McCain and others are demanding IGRA amendSitting down with tribes to hash out new and renegotiated ments to Section 20 exceptions. They blocked congressional compacts, Schwarzenegger demanded general fund payments in efforts last year to remedy Carcieri, angering tribal leaders who exchange for allowing tribes to exceed a 2,000-slot machine contend the land/trust process is more about economic and limit in 1999 agreements. Fourteen tribes now pay $345 milsocial progress than gambling. lion a year to the general fund.

“Carcieri is really about tribes recovering and restoring our California tribal exclusivity, however, is vested not in comhomelands. This is not about gaming,” says Ron Allen, chairpacts, but an amendment to the state constitution. man of the Jamestown S’Klallam Tribe and Washington Indian Unfortunately for Schwarzenegger, the state waived its 11th Gaming Association.

Amendment protections.

“My concern is Interior should treat all tribes equally,” says The Rincon Band of Luiseño Indians near San Diego last Allen, who also serves as treasurer for the National Congress of year won a nearly decade-long legal battle when the 9th Circuit American Indians. “It currently doesn’t. To the credit of Interior Court of Appeals ruled Schwarzenegger acted in bad faith by and the BIA, they have moved the agenda forward with respect demanding general fund payments in exchange for the addito the way the courts have interpreted Carcieri.” tional slot machines.

The greatest victims of the controversy may be many of the The ruling, upheld when the U.S. Supreme Court refused 352 indigenous groups who since 1978 have sought official to hear the matter on appeal, noted that the payments were in recognition, according to Interior’s Office of Federal violation of IGRA tax prohibitions.

Acknowledgment.

“Someone had to make the state own up to the fact its DOI and Congress have ruled on 73 of the cases, nine are negotiations with tribes were illegal,” Rincon Chairman Bo under investigation, five are awaiting a judgment and five others Mazzetti says. “We fought this battle for all tribes.” are in litigation.

Newland says the Rincon decision “was a vindication of the The lengthy, expensive and complex recognition process has standards that were already in place” when Echo Hawk rescindbeen seriously muddled, with policymakers often suspicious that ed the commutability memo. gambling is the motive behind the petitions. To be sure, many Determining the revenue sharing value of statewide or applicants are being financed by potential casino developers. regional exclusivity is now done “on a case-by-case basis,” Generating nearly four times combined federal appropriaWashburn says. tions for the BIA ($2.54 billion) and Indian Health Service But Washburn, a former U.S. prosecutor and counsel to the ($4.3 billion), gambling has hijacked federal Indian policy, National Indian Gambling Commission, has mixed emotions complicating land/trust, labor and tax issues and delaying conabout federal involvement in compact negotiations. gressional action on health care, housing, law enforcement and, “We try to give tribes and states the room to negotiate in a of course, Carcieri. certain space and we will generally defer to their negotiations, at “Gaming is the big gorilla in the room in any discussion of least until the state revenue share amount makes us gag,” he Indian policy, which is sometimes a shame because gaming is says. not the most important activity that tribes do by any means,” “I personally haven’t been working on these decisions long Washburn told GamblingCompliance.com. enough to be able to state a real clear, bright line,” Washburn says. “In the end Indian gaming must primarily benefit tribes, not states or other outsiders."

PUTTING THE KIBOSH ON REVENUE SHARING Although Washburn rejected the Mashpee compact (“We didn’t feel like we had a whole lot of choices there.”), he hopes IN THE 25 YEARS SINCE IGRA, tribes have often complained in the future to encourage tribal/state partnerships on gambling that states were engaging in extortion, demanding Indian govissues. ernments share gambling revenues in exchange for tribal-state “If the state and the tribe have worked hard together to compacts required to operate Class III, Las Vegas-style casinos. come up with an agreement, it really does, sometimes, seem IGRA generally prohibits taxation of tribal casino revenues, paternalistic to disapprove that agreement,” he say. It’s a beautibut allows for exceptions if states give tribes a “benefit,” often ful thing when a tribe and a state can work through their diffistatewide or regional exclusivity to operate casinos. Tribes have culties and come up with an agreement. had little recourse as the 11th Amendment prevents tribes from “But we do have a law we have to follow.” suing states suspected of “bad faith” negotiations.

Someone had to make the state own up to the fact its negotiations with tribes were illegal.

We fought this battle for all tribes.

”

70 TRIB AL GOVERNMENT G AMING 2013

IGRA continued from page 15

“For Class III games, this ambiguity lasted until 2005, when the Colorado River Indian Tribes won a case that determined that states, not the NIGC, can regulate Class III Indian gaming.”

IGRA Initiation

B

uffalo says that negotiations during the crafting of IGRA could only go so far. Congress would push back at tribal demands, and there were several impasses.

“The evolution of the language of the bill ultimately resulted in the majority of tribes saying, ‘Well, let’s go with it; it’s probably the best that we have right now, but at least it will be protected—by both a Supreme Court decision and legislation.’ So the tribes thought it important to have a neutral party adjudicate disputes between tribes and states. And that’s what the states fought over the most, too. But tribes absolutely felt it was necessary to have a neutral party address any disputes that would arise out of the negotiation of compacts.”

Zell says that as the states pushed to be the regulator over Indian gaming, the tribes began to lessen their resistance to federal oversight.

“There seemed to be some convergence in this area, and there were very few areas were there was convergence,” she says. “So the tribes, if they had to be regulated, preferred the federal government, and the states said, ‘that’s fine with us, because we don’t really want the feds looking down over our shoulders and telling us how well or not we are regulating.’”

Another problem, says Zell, is that tribes often couldn’t offer their input in the 1980s.

“Before gaming, most tribes didn’t have the wherewithal to send one or more leaders to Washington. They had to have bake sales, GG2013halfpage 2/26/13 10:45 PM Page 1 they had to raise money in every possible way to buy an airline ticket to send one member of the tribe to Washington. So the tribes

DISTRIBUTED AT NIGA AND G2E 2014

were really disadvantages because they couldn’t be at the table in the same way that the states could be at the table.”

Buffalo says there where things that tribes did want controlled, however.

“A big concern was those early management contracts that tribes were signing where the tribes were getting 20 percent and the managers were getting 80 percent. They were just awful arrangements.

That was a critical, important piece to the tribes. So the tribes were really interested in getting that language into the policy—that the tribe should be the primary beneficiary and were the sole proprietors of the gaming businesses.”

Limiting participation to tribal governments was also a point of contention.

“Some tribes from the Northwest had, up to that point, a history of individual tribal members operating gaming facilities on the reservations,” says Buffalo. “They argued within NIGA that was part of the history from their region of supporting individual business on reservations and they wanted to protect that somehow.But those operations really flew in the face of what everybody else was doing around the country, which was the tribal governments operating them, either with managers or by themselves, but not owned by an individual. What NIGA was saying was that Indian gaming was all about governmental gaming, no different than those activities that each of the states were authorized through their lotteries, and/or their charitable activities, and/or their authorization of commercial gaming. That point eventually won the day.”

Zell says tribal government gaming was one of the most important developments ever experienced in Indian Country.

“There weren’t many businesses in those days that tribes could get into that would be profitable, and certainly not the way gaming has become profitable,” she says. “So there were quite a few things that came to pass, that we couldn’t have foreseen, and most of it worked for tribes all over the country.”

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TRIBAL TRADITIONS

Culture Warriors Celebrating the Diversity of Native Americans

BY PATRICK ROBERTS oo often, the world forgets that Native Americans are about much more than Indian gaming. Perhaps when you consider that the majority of images that people see are advertisements, signs and media reports on tribal gaming, it is understandable. But maybe it requires a special effort from tribes to be more inclusive and more outgoing when discussing their unique cultures.

Tribal traditions are cultural memories that extend across generations. The mission of today’s elders is often to teach the next generations what they learned from their ancestors. And those memories must be passed down from one generation to the next.

It’s not just history and language, it’s music, art, food, humor, sports, traditions, spirituality and more.

Native American culture goes back thousands of years. Each succesive generation must teach, learn and share. Let’s make sure that American diversity always includes the culture of the first peoples who wandered this vast land.

T

(from top) Quilt “Changes”

by Janet Nungnik; Native American Skateboard Culture in California; Hopi, Navajo and Cherokee baskets

(l.) Student drummers with the American Indian Student Commission at the University of Washington (r.) A South Dakota Native American ceremony

74 TRIBAL GOVERNMENT G AMING 2013

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As an industry leader since 1982, we have a team of relationship managers dedicated to serving gaming businesses and Native American governments nationwide. That experience in the gaming industry, coupled with the strength and stability of Wells Fargo, means we can provide the guidance and resources you need to meet your financial goals.

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Wells Fargo engages in the services described above through various subsidiaries of Wells Fargo & Company, including Wells Fargo Securities, LLC, member NYSE, FINRA and SIPC, and Wells Fargo Bank, National Association. © 2013 Wells Fargo Bank, N.A. All rights reserved. Deposit and credit products are offered by Wells Fargo Bank, N.A. Deposit products offered by Wells Fargo Bank, N.A. Member FDIC. MC-5415

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