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is the founder of CrossTech, and The Platinum Network, Inc (PNET). The company that developed and manages the IMTC Conferences, founded in 2010 and Mohr World Consulting (MWC), founded in 2001.

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Welcome to the CrossTech Payments 2023 Magazine Edition. We could not have done this with out the support of all our partners, sponsors and exhibitors. We are so excited to bring together our industry leaders with incredible discussions, panels, workshops and we can't forget, networking!

In this edition, you can expect insights from our industry's leading organizations like UniTeller, Bantrab, Paysend, CashQ, and many more.

One benefit of our industry is the close ties between companies and people that open the door to a wide range of opportunities, giving birth to many solutions and, above all, connecting and improving the lives of families in all senses.

We also want to mention the importance to remember the intimacy of our events and the platform that it becomes to leverage your company, your goals and your future projects in 2023. Let the networking begin!

CEO, CrossTech

COMPRE AHORA!

CAMBIO, REMESAS, MIGRACIÓN Y LA REVOLUCIÓN FINTECH

La Evolución de la Industria de Servicios Financieros Internacionales.

AROUND THE GLOBE

PRISCILLA D’OLIVEIRA

FRIEDMAN INDUSTRY LEADER

ALBERTO GUERRA

Ashley Mallett Head of B2B Division Paysend

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Esta obra compendia los conocimientos y experiencias de Hugo Cuevas-Mohr - Especialista en Transferencias de Dineroen torno a la provision de servicios financieros internacionales y las tendencias tecnologicas que permitieron su fortalecimiento y evolución.

En sus paginas se cuenta, con decenas de testimonios de los emprendedores que hicieron posible esta industria, la crónica de visionarios que han hecho posible le envio de dinero de migrantes a sus familias y su contribución a la actual revolución fintech.

INDUSTRY INNOVATOR

HERBERT HERNÁNDEZ

COMING OUT

JENNIFER HOLGUÍN

INSIDE THE JOB

ARINA ANAPOLSKAYA

TO KEEP IN MIND

CROSSTECH

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Ashley Mallett joined Paysend in January 2021 and leads the delivery and execution of Paysend’s B2B and Enterprise product suites, overseeing revenue and customer acquisition targets. He manages multiple teams under each division, including Product, Sales, Marketing, and Operations. With over 15 years of experience in financial services, he formerly led sales and business development teams at Geoswift and Western Union, building market strategy and developing and implementing new products.

Priscilla D’Oliveira Friedman is a senior executive with an extensive background in developing strategies in the payment industry, call center management, and strategy process improvement. Her career started at American Express in 2001 where she led teams across LATAM, US, and Europe. In October 2021, she joined CrossTech formerly known as IMTC/Mohr World Consulting as Chief Operating Officer.

Alberto Guerra, CEO of UniTeller Financial Services, a subsidiary of Grupo Financiero Banorte, one of the largest Financial Groups in Latin America and the second-largest in Mexico, began his career with Banorte. During his tenure in Banorte, he held different positions in International Banking, Corporate, and Investment Banking. Alberto was part of Banorte’s M&A and Structured Finance Group that executed GF Banorte’s expansion into the U.S., which resulted in the acquisition of Inter National Bank, a National Chartered Bank in 2006, and UniTeller in 2007. In March of 2007, Alberto became the President & CEO of UniTeller Financial Services.

Herbert Hernández has more than 25 years of banking experience in Guatemala and the United States, he is a Business Administrator with Masters in Business and Marketing and a certification in Strategic Management of Innovation and Digital Transformation. An expert in designing and executing commercial strategies and channels. He has a superior ability to innovate and manage changes. He has experience in strengthening new markets and implementing corporate projects, as well as leading and developing comercial teams. He has been a panelist and national and international speaker on issues of banking, family remittances, digital and commercial channels. He joined Bantrab in October 2017, with the purpose of modernizing and restructuring the business area.

Jennifer Holguin is a lead consultant with a finance, sales, and marketing background. Jennifer started her career in the banking industry in 2010 with solid experience in business development in LATAM and US market. Since June 2020, Jennifer is the consulting lead for CROSSTECH CONSULTANTS where she manages partner consultancy firms as well as partner companies.

Arina Anapolskaya is the Co-Founder & COO of CashQ embedded cross-border payment platform for banks and neobanks. CashQ instant cross-border payment network covers 120+ countries with multiple rails, including traditional bank accounts, neobanks, cards, mobile money providers, and electronic wallets.

CrossTech offers a range of services and solutions to support businesses in the payment processing industry. With international conferences, businesses can participate in high-impact networking and listen to the best speakers and companies in the field. Our consultants provide in-depth research consultancies to help businesses gain qualitative and quantitative insights and reports to improve their efficiency. Our magazine provides up-to-date news and trends in the remittance payment sector, keeping our readers informed about the latest developments in the industry. Our community appconnects over 8,000 members of our network, allowing them to publish their opinions, receive newsletters, and network digitally. Finally, our awards program recognizes the best companies or individuals in the payment processing industry, providing recognition and prestige to the winners.

Paysend has expanded rapidly in the last few years, what is your vision for the future of the company, and what markets are you hoping to penetrate?

Paysend is the next-generation payment platform enabling customers and businesses all around the world to pay, hold and send money online anywhere, anyhow and in any currency. Our mission is to develop the next generation of integrated global payment ecosystem to help people and businesses around the world save time and money.

As we continue our rapid expansion, our focus is on enhancing our capabilities in the Americas to meet the increasing demand for seamless, fast, and cost-effective cross-border payments.

As part of this strategy, we are happy to announce that starting this month, the Paysend Business platform will be available in the United States to offer instant and reliable cross-border payments to small and medium-sized enterprises (SMEs). With its intuitive interface and powerful features, Paysend Business makes it easy for SMEs to manage their finances across borders. Businesses can receive, spend, and exchange money in over 30 currencies, without worrying about hidden fees or complicated exchange rates.

There are many digital payment providers out there, what sets Paysend apart from its competitors, and how do you plan to stay ahead of the curve?

What sets Paysend apart from its competitors is our unique approach to providing simple, secure, and affordable money transfers across borders. With Paysend, customers can send money to over 170 countries worldwide directly to Visa, Mastercard, China Union Pay and to our own global network of banks, international and local payment systems. Our proprietary technology allows us to offer competitive exchange rates with low fees while ensuring that transactions are completed within minutes rather than days. Additionally, our user-friendly platform makes it easy for customers to send money internationally without any hassle.

To stay ahead of the curve, we continuously invest in research and development to enhance our product offerings and explore new technologies that can improve the overall customer experience. We also closely monitor industry trends and collaborate with strategic partners who share our vision of revolutionizing the digital payments landscape.

In a rapidly changing technological landscape, how do you ensure that Paysend remains at the forefront of innovation and continues to provide the best possible experience for your customers?

To remain at the forefront of innovation in this rapidly changing technological landscape, we have established a dedicated team of experts who are committed to exploring cutting-edge solutions in areas such as blockchain technology, artificial intelligence (AI), big data analytics, and cybersecurity. Additionally, our brand-new business platform, was designed and built in house to cater the unique requirements of our business customers.

This cutting-edge proprietary tech stack is a testament to Paysend's commitment towards innovation and continuous development to provide unparalleled services to its customers. By leveraging our own technology and continuously enhancing our platform, we can offer our customers seamless and efficient solutions tailored for their needs while staying ahead of the competition.

Ultimately, Paysend's priority is always focused on delivering an exceptional experience for our customers by providing innovative products that cater directly to their needs while maintaining transparency throughout every step of the process.