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Citizen Survey
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2019 Community Survey results
The Town of Castle Rock commissions a resident and business survey in each Read the entire 2019 report odd-numbered year. A total of 588 residents responded to the 2019 survey. Of those surveyed, 282 had some form of contact with police during the past two years. The entire 2019 survey is available on the Town’s website: CRgov.com
Interactions with Police Department
The residents were asked a variety of police and safety-related questions. Reporting a crime or providing information to the police was the most common form of police interaction (43 percent), followed by participating in a community activity (38 percent) and calling dispatchers on a 911 or non-emergency situation (36 percent).
Police Performance Ratings
These same residents rated the performance of the police-related services. All attributes of police service scored very well, with the dispatch communication receiving the highest ratings, improving from a score of 8.51 in 2015 to 8.99 in 2019. Below is the complete breakdown of police performance service ratings.
Town’s Six Key Priorities
The Town identified six key priorities with ensuring outstanding public safety receiving the strongest support among the others categorized as: Front Counter, 19% strong parks/recreation, securing our water future, managing Town finances Animal services Animal Control, 20% conservatively, supporting economic development and enhancing our transportation.
2019 Police Service Interactions
Stopped, arrested, or suspected of a crime, 9% Victim's assistance, 3%
