SHIPPING INFORMATION Small packages are sent by U.S. Postal Service Priority or First Class Mail. This service is the fastest and most economical for this size of package. The U.S.P.S. delivers to the continental United States, as well as Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and military addresses (APO/FPO) Monday through Saturday. Larger packages will be shipped regular ground service by UPS. Ground service delivers to a large section of the U.S. within 3 days from our location. Corvette Central offers Next Day, 2nd Day, and 3 Day air delivery services. Saturday delivery service is only available with Next Day air charges for an additional fee. There is an additional delivery fee on shipments to residential areas.
Parts in this catalog noted with "" for Truck Ship and any other item exceeding carrier size or weight limits will be shipped by truck. All items being Truck Shipped must be prepaid or charged to a credit card.
BACK ORDERS Due to the wide variety of speciality products we distribute, back orders are unavoidable in some cases. Normally back orders are shipped in 7 to 10 business days. We automatically ship back orders or, if you wish to cancel your back order, please call or email for a cancellation number.
RUSH SERVICE
NOTE ON SHIPPING CHARGES UPS no longer uses ACTUAL WEIGHT of packages to calculate shipping. They now use “DIMENSIONAL WEIGHT”. We measured every product we sell and entered that information into our system. This enables our system to calculate the size box/boxes your order will ship in and calculate the shipping costs when the order is placed. Retail customers pay shipping for entire order on the 1st shipment.
TRUCK FREIGHT
If you need your order processed and shipped the same day, we offer "RUSH" service. For an additional $5.95, any order received before 1:00 PM ET will be processed and shipped that same day. Orders received after 1:00 will ship the following business day using the "RUSH" service.
See the back of your invoice for a complete list of Return Policies and Procedures.
IMPORTANT
Corvette Central ships to Canada via UPS exclusively. UPS and Corvette Central entered into agreements with the Canadian government in order to collect and remit all duties, taxes and brokerage when your order is processed and shipped. This allows you to know the total cost of your order to be delivered to your door, at the time your order is placed. There are no hidden charges! The exception to this program is Prince Edward Island. Orders shipping to this province will be processed through a Canadian brokerage house. We cannot ship truck freight items to Canada.
INTERNATIONAL ORDERS We ship Corvette products to every corner of the globe. There are many variables, depending on size of order, location and timing. Please contact us by email for the most efficient and economical means of shipping your order. Due to recent changes in VAT rules, we require a minimum order of $150.00 for customers shipping to the EU.
INSPECT ALL PACKAGES IMMEDIATELY!!! All damages, shortages, or errors must be reported within 7 days of receipt of package. Please have invoice ready when you call. DAMAGED ITEM — SHIPPING RELATED • If there appears to be any external damage, i.e. crushed or dented side or corner, any tears or holes in package, immediately inspect contents of package for parts damage. If damage is found, DO NOT CONTACT THE CARRIER. IMMEDIATELY CALL CORVETTE CENTRAL AT (800) 345-4122 to report any damages. • Do not destroy the package or box that the item shipped in. Please save it for inspection by the carrier. • Have the package and invoice with you when you call. • If a claim is filed, arrangements will be made for pickup of package with entire contents. DAMAGED ITEM — NON-SHIPPING RELATED • Call us at 800-345-4122 immediately with description of damage and we will process a replacement and make arrangements for pickup of damaged item. SHORTAGES AND MISTAKES • Call us at 800-345-4122 immediately and we will process an exchange or replacement as required.
RETURNS • There is no need to call for authorization. Fill out the return slip enclosed with your shipment, and send the package back to us. It is recommended that you insure the package and retain your receipt of shipment. Items must be returned in the original packaging for credit. • All returns must be made within 60 days of invoice date. After 61 days a restock fee will be charged. • No returns on electrical products or tools. • Items that have been installed, altered, damaged or are otherwise not in a condition to be resold will be returned to the customer at their expense. REFUSED SHIPMENTS • Shipping and handling charges on refused shipments are the responsibility of the customer. CURRENT PRICES • See our WEBSITE for Current Prices. OVERSIZED SHIPPING CHARGES • Some products have additional shipping charges due to heavy weight or oversize dimensions.
See our WEBSITE for a full list of Policies.
3