Issuu on Google+

SHIPPING INFORMATION Small packages are sent by U.S. Postal Service Priority or First Class Mail. This service is the fastest and most economical for this size of package. The U.S.P.S. delivers to the continental United States, as well as Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and military addresses (APO/FPO) Monday through Saturday. Larger packages will be shipped regular ground service by UPS. Ground service delivers to a large section of the U.S. within 3 days from our location. Corvette Central offers Next Day, 2 Day, and 3 Day air delivery services. Saturday delivery service is only available with Next Day air charges plus an additional $15.00. Note: Air shipping charges are determined by dimensional weight. There is a additional delivery fee on shipments to residential areas. INTERNATIONAL ORDERS We have shipped Corvette parts to every corner of the globe — from one small part, to large wholesale orders. Since arrangements vary depending on size of order, location and timing, please contact us for the most efficient and economical means of shipping your order. International orders phone 269-426-8833. Please allow 7-10 business days to receive your order. BACK ORDERS Due to the wide variety of parts we distribute, back orders are unavoidable in some cases. Normally back orders are shipped in 7 to 10 business days. We automatically ship back orders or, if you wish to cancel your back order, please call for a cancellation number. RUSH SERVICE If you need your order processed and shipped the same day, we offer "RUSH" service. For an additional $3.95, any order received before 3:00 PM ET will be processed and shipped that same day. Orders received after 3:00 will ship the following business day using the "RUSH" service. See our WEBSITE for a complete list of Policies and Procedures. IMPORTANT TRUCK FREIGHT Parts in this catalog noted with "✝" for Truck Ship and any other item exceeding carrier size or weight limits will be shipped by truck. All items being Truck Shipped must be prepaid or charged to a credit card. Corvette Central ships to Canada via UPS exclusively. We have entered into an arrangement to act as an agent of the Canadian government in order to collect all duties, taxes and brokerage when your order is processed. We will then remit all collected monies to the appropriate government entities. This allows you to know the total cost of your order to be delivered to your door, at the time your order is placed. There are no hidden charges! The exception to this program is Prince Edward Island. Orders shipping to this province will be processed through a Canadian brokerage house as in past. HANDLING AND INSURANCE A $2.95 Handling Charge is included in the Shipping Charge on all orders. We feel this is the fairest way to cover a variety of increasing costs without arbitrarily raising parts prices. For protection against loss or damage of your purchase, all shipments are insured. Insurance costs are included in shipping charges. INSPECT ALL PACKAGES IMMEDIATELY!!! All damages, shortages, or errors must be reported within 7 days of receipt of package. Please have invoice ready when you call. DAMAGED GOODS — SHIPPING RELATED • If there appears to be any external damage, i.e. crushed or dented side or corner, any tears or holes in package, immediately inspect contents of package for parts damage. If damage is found, DO NOT CONTACT THE CARRIER. IMMEDIATELY CALL CORVETTE CENTRAL AT (800) 345-4122 to report any damages. • Do not destroy the package or box that the item shipped in. Please save it for inspection by the carrier. • Have the package and invoice with you when you call. • If a claim is filed, arrangements will be made for pickup of package with entire contents. SHORTAGES AND MISTAKES • Call us at 800-345-4122 immediately and we will process an exchange or replacement as required. RETURNS • There is no need to call for authorization. Fill out the return slip enclosed with your shipment, and send the package back to us. It is recommended that you insure the package and retain your receipt of shipment. Items must be returned in the original packaging for credit. • All returns must be made within 30 days of invoice date. After 30 days a restock fee will be charged. • No returns on electrical products or tools. • Items that have been installed, altered, damaged or are otherwise not in a condition to be resold will be returned to the customer at their expense. DAMAGED GOODS — NON SHIPPING RELATED • Call us at 800-345-4122 immediately with description of • REFUSED SHIPMENTS damage and we will process a replacement and make Shipping and handling charges on refused shipments arrangements for pickup of damaged item. are the responsibility of the customer. See our WEBSITE for a full list of Policies. 3

Corvette Central C6(05-13) Corvette Parts Catalog

Related publications