Finding the right care and support and information continued Drugs and alcohol The Matthew Project gives free and confidential advice to anyone affected by drugs and alcohol. 24 hour helpline: 0800 764754 Email: support@matthewproject.org Web: www.matthewproject.co.uk NORCAS give advice to anyone experiencing problems with alcohol, drugs, tranquilisers or solvents, including families and carers. Freephone: 0808 208 1701 Email: help@norcas.org.uk Web: www.norcas.org.uk
Health Patient Advice & Liaison Service (PALS) in Norfolk provides advice about your local health service. Tel: 0800 587 4132 (freephone) Email: pals@norfolk.nhs.uk West Suffolk Hospital (West Suffolk NHS Foundation Trust) Hardwick Lane, Bury St Edmunds, IP33 2QZ Tel: 01284 713000
Legal advice Norfolk Community Law Service provides free, independent and confidential legal advice. Tel: 01603 496623 Email: info@ncls.co.uk Web: www.ncls.co.uk
Mental Health Great Yarmouth and Waveney MIND provide advice and information for people with mental health problems. Infoline: 0300 123 3393
Other advice Citizens Advice Bureaux provide free information, advice and assistance on any difficulties people face in everyday life. The Citizens Advice Bureau website also provides links to sources of advice on a wide range of topics: www.norwichcab.org.uk Diss, Thetford and District Citizens Advice Bureau Shelfanger Road, Diss, IP22 4EH Tel: 01379 651333 Email: advice@disscab.cabnet.org.uk Norwich and West Norfolk Citizens Advice Bureau Yare Valley and District Citizens Advice Bureau (Attleborough, Great Yarmouth and Wymondham area) Telephone advice – Norwich office: 0844 411 1444 General advice – West Norfolk office: 0844 411 1444 Age UK Norwich Boardman House, Redwell Street, Norwich NR2 4SL Advice line: 01603 496333 www.ageuknorwich.org.uk Opening Doors is a user-led organisation run by people with learning difficulties to support people with learning difficulties. Telephone: 01603 789 889 Email: admin@openingdoors.org.uk Independent Living Norfolk A free advice and help service to people considering or receiving Direct Payments in Norfolk. Also offers support to those who wish to use a Direct Payment to take an assessed respite break. Tel: 01508 491210 Web: www.ncodp.org.uk
Norwich and Central Norfolk MIND provides support and advice to people with mental health problems. West Norfolk MIND provides advice, information and advocacy for people with mental health problems.
Older people Age UK Norfolk provides information advice and support on a range of issues. Info hotline: 0300 500 1217 Visit www.carechoices.co.uk for further assistance with your search for care
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