Bro braus transfieldworleypowerservices energy sept2015

C O M PA N Y OVERVIEW

IN PARTNERSHIP WITH: Enquiries 08 9370 5577

Transfield Worley Power Services The leader in power generation

With experience covering over 10,000 megawatts across 43 sites, TWPS is the largest independent operations and asset services provider to the power generation market in Australia Written by: Stephanie C. Ocano Produced by: Bryan Giles

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TRANSFIELD WORLEY POWER SERVICES

Collie Power Station

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ince its establishment in 2004 as a specialist provider of operations and asset services to the power generation sector in Australia, Transfield Worley Power Services (TWPS) has led the industry with innovation, expertise and skill.

Working for large-scale utility owners, project developers, institutional investors, private equity firms, mining and oil and gas owners that require power generation for remote facilities, TWPS continues to support the needs of clients such as AGL, Synergy, Genesis Energy, and BHP Billiton to deliver energy safely, 4

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efficiently, and cost effectively.

In a recent interview, David Taylor, Executive Manager of Strategy and Development at TWPS, discussed the company’s expansion into New Zealand and Southeast Asia, the art of customer attraction and retention, and how one company continues to lead the provision of operations and asset services to the power generation sector.

Q. How has TWPS managed to remain a leading force and what separates it from the competition?

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Kemerton Power Station

The two key things that make TWPS so different from everyone else are definitely safety and innovation. TWPS has a very strong track record, particularly in the improvement of safety outcomes over the last three years, and is now leading the power industry sector.

The second key factor is the innovation that is shown by everyone throughout the organization, and the ability to develop new solutions and approaches that either enhance safety, increase productivity or deliver cost savings to our clients.

Q. What is the relationship between TWPS and its parent companies Transfield Services and WorleyParsons?

TWPS is a fully-incorporated company with both of those companies each owning 50 per cent of

“When we need some support, it is great to have [Transfield Services and WorleyParsons] standing behind us” – David Taylor, Executive Manager of Strategy and Development

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Enquiries 08 9370 5577 INDUSTRIES COVERED: MINING AND QUARRYING AGRICULTURE AND FOOD WASTE RECYCLING RESOURCE RECOVERY LOGISTICS/AIRPORT PRINTING PR POWER STATIONS

www.tmh.net.au

TMH is based in Perth and Bunbury, employs over 26 personnel and has been established in Western Australia for over 25 years. TMH is considered a specialist in the conveyor industry, providing market leading conveyor products and a 24/7 service for installation and ongoing maintenance.

Our conveyor products offered include: • All types of conveyor belting, smooth or chevron, rubber or PVC • Mechanical belt fasteners • Bucket elevators and their components • Belt cleaners, belt positioners, belt trackers and impact beds • Conveyor pulleys, idlers, rollers and frames • Sanki conveyors • Powered roller and gravity conveyors TMH employs a team of highly skilled conveyor technicians and provides a 24/7 service covering: • Hot or cold vulcanising of conveyor belts • Rubber lining and pulley lagging • Installation of all conveyor products provided • Breakdown service for all conveyor and belt repairs • Conveyor condition auditing and reporting • Hiring of Sanki conveyors

T.M.H. Total Materials Handling Pty Ltd 228 Collier Road, Bayswater 6053, Western Australia

Tel: 08 9370 5577 Fax: 08 9272 6488 Email: sales@tmh.net.au

TRANSFIELD WORLEY POWER SERVICES the business. We have a board of directors comprising representatives from both WorleyParsons and Transfield Services, and an executive management team responsible for the management of the business We -regularly engage with our shareholders—whether it be from a strategic perspective, a business development and marketing perspective, or from an operational execution perspective. Our ability to draw on the depth of expertise and resources of both of the shareholders as required enables us to mobilize to sites quickly and

SUPPLIER PROFILE

access world class expertise in power generation.

WorleyParsons has worked on over 190,000 megawatts of power generation around the world, so we have access to that global expertise.

With Transfield Services, we leverage their systems for delivery and resources in three countries around the world.

When we do need support, it is great to have those two large companies standing behind us, and this also provides comfort for our clients

TMH

TMH is especially proud of its association as a trusted supplier to TWPS Collie Power Station. TMH has been providing TWPS Collie Power Station with rubber conveyor belting and belt conveyor products such as cleaners and positioners and providing round the clock service for breakdowns, repairs and installation of the conveyor products provided. TMH has an unblemished safety record at TWPS Collie Power Station and prides itself on its responsiveness, understanding and solution of TWPS Collie Power Station conveying requirements.

TMH is an authorised agent for Sanwest, Flexco, 4B and Forbo Movement Systems in Western Australia.

Website: www.tmh.net.au

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Loy Yang A Power Station

When Quality & Service Matter

AIRCOR Mechanical Services are a wholly owned Western Australian company specialising in all aspects of the air conditioning and mechanical services industry with a reputation for providing quality and excellence.

• Specialised HVAC mining services • Industrial, commercial & retail air conditioning & mechanical services • After sales service & breakdown • Planned preventative and tailored SERVICE & maintenance programs MAINTENANCE • Plant refurbishment works • Capital equipment upgrades • New project construction works

24/7

U2 , 16 Jacquard Way, Port Kennedy WA 6172 Office: (08) 9591 6444 / Fax: (08) 9524 6922 Email: sales@aircor.com.au

www.aircor.com.au

Q. How does TWPS ensure customer satisfaction and retention?

The major focus we have in terms of retaining our customers is ensuring that we successfully meet the safety, performance and commercial outcomes that our customers have engaged us to deliver. Our business is structured around four key values: Commitment, Performance, Innovation and Collaboration. Based on these values, we ensure that we perform to the requirements of our contracts. We make

TRANSFIELD WORLEY POWER SERVICES sure that the safety of everyone is at the forefront of our minds and everything we do.

Our other key focus to ensure customer satisfaction and retention is on maintaining strong relationships with our clients, right from the top of the organization down to the site—then comes the innovation. The combination of all those four values really goes a long way to us retaining our contracts and our customers.

Q. What led to the venture into Southeast Asia?

Southeast Asia is experiencing strong economic growth and demand for power, and therefore we see that there is a lot of potential to deploy our knowledge, systems, processes and expertise to assist clients in the management of new power generation assets, as well as enhancing the performance of existing assets which may not be achieving the levels of performance envisaged during design and commissioning. Southeast Asia is very much our growth engine.

Q. How do you plan to enter this

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new market?

There are two components. The first will be assisting customers to improve the efficiency and output of existing power stations—really applying our expertise in how to improve the availability of power generation assets, how to improve the efficiency and output and fix problems or issues that they currently have. That will mobilize us to develop our presence and our brand name in Southeast Asia.

The next phase will be to deliver full operation management services to owners, and particularly financial and institutional investors, in power generation assets in the market.

Q. You recently expanded into New Zealand last year—what is the 5-year agreement between TWPS and Genesis Energy?

Genesis Energy engaged TWPS to carry out routine maintenance and outages across their portfolio of thermal and hydro assets throughout New Zealand.

Q. How do both corporations benefit from this relationship?

For us, it was very much part of our w w w. t w p s . c o m . a u

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C O M PA N Y N A M E

Kwinana Power Station

“We have a very loyal group of people that are passionate about power generation” – David Taylor, Executive Manager of Strategy and Development 10

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growth strategy to establish ourselves outside of Australia. From our perspective, gaining such a major contract in New Zealand gives us a strong foothold and a strong presence that will enable us to grow over time.

For Genesis, the real advantage was achieving cost savings for them from a much more streamlined contract than they had before.

They had around 80 suppliers covering their maintenance before and now they’ve got one—

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us. The contract is also very flexible and allows for Genesis to change the generation profile and we respond to that in terms of our labour and maintenance profiling. We can bring a lot of expertise to the table in how to drive productivity efficiency and that was one of the major gains that Genesis Energy was looking for.

Q. Safety is a top priority in the power generation field—what initiatives do you have in place to offset risks?

We have a robust safety management system across our business. We place a large focus on hazard identification and reporting, which aims to eliminate any safety risks before they occur, w w w. t w p s . c o m . a u

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TRANSFIELD WORLEY POWER SERVICES

Loy Yang A Power Station

and controlling the risk as much as possible. There are daily toolbox meetings that discuss any safety issues and every job has a JSA (Job Safety Analysis) prepared that identifies potential risks associated with a particular task being carried out.

Q. How does the leadership team recruit and maintain a solid workforce at TWPS? 12

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We have a very loyal group of people that are passionate about power generation. Being one of the largest employers in the power generation sector in Australia also creates its own benefits in terms of attracting and retaining employees.

We also maintain databases of casual employees that we can call upon as required to meet peaks in demand such as during outage

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season. They understand our culture and how we do things so that when they come onto a site, they know how TWPS operates, which reduces risks and improves delivery outcomes.

We also provide opportunities for people to progress throughout the company, which provides career paths for people resulting in higher retention rates.. On the

innovation perspective, we run an internal program called “The Better Ways Program” where individuals are rewarded for coming up with innovative solutions for clients.

It’s a monetary award as well as a recognition award.

Q. TWPS engages in a broad range of sectors—from coal to wind power—can you give me a w w w. t w p s . c o m . a u

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TRANSFIELD WORLEY POWER SERVICES

Townsville Power Station

breakdown of your work within these?

Coal fired power stations represent around 40 per cent of our business at this point in time, with gas around the same (40 per cent) and 14

September 2015

renewables is the remaining 20 per cent.

Globally, there’s a much larger push towards renewables and our business is certainly seeing more requests from customers to assist

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them with their renewable assets. We expect that over the long term that mix might change to an even share between the three, but it really comes down to a large number of market, regulatory, environmental and social factors. If there is a major shift away from coal fired power stations, which we don’t see in the short to medium term, then we will respond to that.

Q. What can consumers, competitors and industry insiders expect to see from TWPS in the next year or so?

We will definitely be establishing a local presence in Southeast Asia to engage with clients and start to build our business in that region. I expect that we will be putting people up there to solve some of the operational problems that the plants are having in the next year or so.

From a New Zealand perspective, we will continue to work closely with our key client, but we will also be looking to see how we can leverage some of the lessons that we’ve learned in the in the last 12 months and helping other customers outside Genesis Energy to improve their productivity.

In terms of services to our customers, our focus will continue on delivering safe and efficient operations and asset services, but we will also have a greater focus on how we can leverage our expertise asset management to optimize the performance of our customer’s power generation assets.

Company Information INDUSTRY

Energy HEADQUARTERS

Level 13, 111 Pacific Highway, North Sydney, NSW, Australia, 2060 FOUNDED

2004 EMPLOYEES

1K REVENUE

$250 M PRODUCTS/ SERVICES

Power generation

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Level 13, 111 Pacific Highway, North Sydney NSW, Australia, 2060

T: 61 2 9464 1301 F: 61 2 9464 1222 www.twps.com.au