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BusinessExcellence Weekly

ISSUE No. 64 | www.bus-ex.com

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FIRST QUANTUM MINERALS

TRIDENT PROJECT The largest single investment project that Zambia has ever witnessed

At GSS we understand the importance of that ‘just like home’ feeling and try our best to recreate it for you even in the most remote locations. From the depths of the Iraqi desert to the wilderness of sub-Saharan Africa, GSS goes the distance to ensure your employees are well cared for. When you partner with GSS, you can trust us to deliver on our promise of bringing you quality of life no matter where you are in the world.

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Business John O’Hanlon Editor johanlon@bus-ex.com Will Daynes Editor wdaynes@bus-ex.com Matt Johnson Art Director mjohnson@bus-ex.com Louise Culling Production Designer lculling@bus-ex.com Richard Turner Director of Sales rturner@bus-ex.com

Business Excellence brings you content from leading business influencers and strategic thinkers providing inspiration and guidance to help you and your business grow.

We showcase some of the best examples of successful organisations from around the world giving you a unique insight into how they operate.

Vince Kielty Director of Editorial Research vkielty@bus-ex.com Sharon Rooke Administration & Operations srooke@bus-ex.com Matt Day Head of Technology mday@bus-ex.com Andy Turner Chief Executive aturner@bus-ex.com

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Agnes Bamford Business coach at The Results Centre Michelle Drolet Founder of Towerwall

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issue No.64

6

6 management

Managing the transition process successfully

12

The different phases of workplace transition and how to deal with the challenges of a new role.

12 technology

How to expose cyber-attacks and combat threats

The simplest threats still fool off-guard employees, and can go undetected for long periods of time.

Special focus: The Trident project in Zambia 16 NWCCI

Encouraging economic empowerment

Mathias Mutupa discusses the development of Zambia’s North-Western Province, home to some of today’s most exciting mining operations.

22 First Quantum Minerals – Trident overview A quantum leap for Zambia

The history and growth of the Trident project, the largest single investment project that Zambia has ever witnessed.

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contents

52 First Quantum Minerals – Trident CSR Building a brighter future

Having gained an impressive reputation for its corporate social responsibility efforts, the incredible work taking place as part of its Trident project is testament to this.

82 standard bank

setting the standard

How Standard Bank plays a key role within Africa’s emerging markets and its ongoing commitment to the continent.

52

92 Henkel South Africa Sticking to what’s best

During the course of Henkel South Africa’s history it has consistently displayed a commitment to sustainability and its ever-growing importance to the Sub-Saharan market.

92 102

102 Leni Gas and Oil (LGO) Delivering growth

Chief Executive, Neil Ritson discusses how, by tapping into Trinidad’s underexploited resource wealth, Leni Gas and Oil (LGO) is fast on its way to becoming one of the premier junior oil companies.

112 Port Authority of Jamaica Ports in a storm

Jamaica, always in a strategic trading position in the Caribbean, stands to gain importance following the latest expansion of the Panama Canal: we look at the work of the Port Authority of Jamaica (PAJ) and the implications for the strategically vital Kingston Container Terminal.

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Managing the tr

succes

The different phases of w how to deal with the ch Words by

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Management

ransition process

ssfully

workplace transition and hallenges of a new role

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hange is known to be a major source of stress for most people, which means that no matter how hard you have worked for a promotion at work, or how excited you are by the challenge of moving to an innovative new company, you are likely to find the transition stressful.

There are many variables that influence transition stress, from basic changes in routine to potentially profound changes in how you see yourself and your role within an organisation. Often, much of the focus centres on elements outside of your control, which can make it hard to understand exactly why you feel the way that you do.

The stages of transition The transition period typically involves several phases that most people experience, although the timescale and intensity can vary widely.

“There are many variables that influence transition stress, from basic changes in routine to potentially profound changes in how you see yourself and your role within an organisation” Stage one - firstly, you are likely to experience the ambiguity of initial excitement coupled with anxiety about the new situation. This may be followed by a honeymoon period of discovery and exploration, where people assist you as a newcomer.

Stage two - the first dip is normally a reaction to the environment and an inability to function within it as well as you know that you are capable of. This includes logistical systems and procedures that you haven’t yet learned to manage. After learning to adjust to the new environment and its demands, you will soon function more comfortably and successfully.

Stage three - as you become more involved in the role, you may experience a second dip: an internal reaction as you continue to adjust your behaviour. This is because former behaviours may not be sufficiently effective or generate the expected reaction. However, you should eventually find a way to adapt to the behaviours and norms of the new culture.

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It’s normal to experience these negative emotions, so accept and acknowledge them, whilst focusing on finding the positives and taking action.

Prepare for the challenge ahead The good news is that there are practical strategies that you can use to help manage the anxiety of transition.

The first step is being realistic about the situation that you are entering. This means recognising that transitioning between jobs will almost certainly incur periods of uncertainty and doubt.

However, just acknowledging that this is normal can help you to deal with the situation better. It is also important to appreciate that this is an emotional process, a rollercoaster for some, and therefore not something that you can rationalise your way out of.

Think about how you normally tackle hardship and how you can prepare for these experiences. Difficult situations are often easier to tackle – and may even act as a powerful motivator - as long as you are prepared for them.

Whilst the majority of your attention should be focused on success, it will also help if you are prepared for any

“Difficult situations are often easier to tackle – and may even act as a powerful motivator - as long as you are prepared for them”

negative experiences. It is possible change your mindset and learn how to like being uncomfortable, teaching yourself to enjoy the possibilities offered by tough challenges.

Learning from the past Looking back at other past transitions can help you understand how you may react to change—even if these were other types of transitions such as having children, getting divorced or moving house. Think about a transition that you have faced.

• W hat were the periods of emotional ‘highs’ and enablers of these?

• Similarly, think of the periods of emotional ‘lows’ and what triggered them.

• Reflect on how stress manifested itself during the lows.

• It may be helpful to focus on what helped you to manage this transition.

Now that you have reflected on this past transition, consider the potential implications for your current situation.

What did you learn about yourself that you could apply to your current transition?

Identifying your stressors Another process to help you understand how you may react during the transition is to reflect on what normally causes you stress. Identify the situations, types of people, responsibilities or areas (work and personal) that typically cause you stress. Think about how stress impacts you: what you tend to think, feel and do as a result. Then consider what you can

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“Ultimately, it’s all about committing to the small actions that will have the most impact on creating a positive experience in your new situation” do that will help you to feel balanced and manage stress more effectively, reflecting on what you say or think to deal with these stressors.

10 tips for managing transition stress 1. Knowing what helps us manage transition stress is the first step to a successful transition. Acknowledge and encourage your past successes whilst focusing on going forward.

2. Get into a positive mindset. Reflect on and list the top ten successes in your working life so far. Consider: • W here you have added value to the organisation or people in it.

• W hen you have received praise or recognition.

• W hat has brought you the most enjoyment?

• W hen you have felt positive and satisfied.

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you in this role 12 months from now?

• W hat two things can you do straight away to move towards achieving this outcome?

• I magine a colleague you admire stepping into this role. What would they do in the first month/three months?

5. Look for the positive people in your life. Turn to family and friends for support. Share thoughts and concerns with people you trust who will listen and enable you to talk things through without judgment.

6. Try to make sense of your environment.

Look for logical reasons for why people behave as they do and for why things work differently. Look for the ‘big picture’.

3. Considering the above, identify the main skills/qualities you bring that have enabled your success? Identify ten.

7. Pay attention to the different values, behavioural patterns and communication styles of your new colleagues and respect those differences. How do your beliefs, values and assumptions colour the way you perceive them?

4. Look objectively at your new role: • W hat are the four or five best things about this opportunity?

• W hich of your main skills will be useful?

• W hat would be the best outcome for

8. Be prepared to step outside of your comfort zone. Great learning can occur when you do. Take advantage of your new environment and take reasonable risks.

Get involved in the new community: volunteer, explore and interact.

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9. Pay attention to your physical wellbeing: stay healthy with a well-balanced diet, appropriate exercise and sufficient rest. Feeling physically well will have a significant impact on your ability to deal with new situations and the stress that this can bring.

10. Approach a colleague that you trust who can introduce you to parts of the new culture that you would not otherwise have access to, as well as helping you to make sense of the differences. New colleagues can show you the culture from the inside, as well as helping you to interpret reactions around you and develop effective interaction with others. They can offer feedback and act as a safe sounding board before you take action.

Transition stress is almost inev itable, but w it h preparation it can be managed and minimised. Ultimately, it’s all about committing to the small actions that will have the most impact on creating a positive experience in your new situation.

About the author Agnes Bamford is a partner at executive coaching company The Results Centre and a board member of the Norwegian-British Chamber of Commerce in the UK. Agnes specialises in coaching people through work and life transitions and regularly works with executives from international businesses. She holds an MSc in Business from the Norwegian School of Economics and a PGCE in coaching from the UK. www.theresultscentre.com

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How to expose cyber-attacks & combat threats The simplest threats still fool off-guard employees, and can go undetected for long periods, all the time draining company data: the only defense is constant vigilance Words by

Michelle Drolet

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ybercriminals are employing more sophisticated techniques all the time and far too many companies and organizations still don’t have the protection they really need to safeguard their systems.

The prevalence of targeted attacks and advanced persistent threats (APTs) is disturbing.

The risk is that security is breached, typically through manipulation of employees using a technique such as spear phishing, and existing security systems are unable to detect the attack. Data can be harvested for many months, or even years, before the breach is discovered.

According to a white paper from the Enterprise Strategy Group, 59% of enterprise security professionals believe their organization has been the target of an APT, and 40% of large organizations have invested in various new security technologies as a direct result of APTs. How do they get in?

Penetration may be achieved stealthily, typically with a targeted attack on an employee. The cybercriminal will gather data online, with social network accounts proving to be a particularly rich source. According to Trend Micro research spear phishing is the preferred

method, accounting for a staggering 91% of targeted attacks. The employee targeted will receive an email that appears to come from an organization like LinkedIn, and if they trust the content, they’ll follow the link within to a fake website where they may be tricked into allowing a cybercriminal to gain remote access to their computer.

Once the attacker has access to one employee’s computer they can use it to gain remote access to devices belonging to other employees in the organization.

The threat has spread dramatically and traditional security tools will be none the wiser. Provided the attacker is careful to keep the data theft slow and steady, with frequent small file transfers rather than a big data dump, there’s little chance that it will be picked up by existing security systems.

How do you catch them?

The idea is to analyze downloads and network payloads in order to expose potentially malicious communications.

It’s about detecting malware or human intrusions into your system by paying close attention to the addresses of any communication. Does the external location for a file transfer make sense?

Does the address have a bad reputation?

Are the SSL certificates legitimate?

“The risk is that security is breached, typically through manipulation of employees using a technique such as spear phishing, and existing security systems are unable to detect the attack” 14 |

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“Targeted attacks are still on the rise. As governments and large organizations begin to take action and get a handle on the threat, there’s a real risk that many cybercriminals will look for easier prey” It’s important to expose suspicious internal communications as well. Is there any reason that a specific employee’s computer should be the source of a remote desktop session on another employee’s device? A proper analysis will flag suspicious behavior and allow the IT department to assess the threat and take action to close it down.

Keep your guard up The nature of this threat dictates the need for constant vigilance to keep the cybercriminals out. Shut down one route and they will continue to explore other avenues of access, the more obscure the better. There are many potential penetration points to consider. Activity must be analyzed across the entire organization and you need real-time information on potential attacks and known malicious sources.

How about blocking suspicious URLs and web-based content to stop penetration from the outset? Do you have application firewalls or database security? It’s also wise to ensure that you have data encryption technology in place; far too many companies focus on a Maginot line defense, pouring resources into defending against external attacks and forgetting that if attackers do gain access they can circumvent this security

from within. Is your user authentication stringent enough?

How do you know you’ve caught them?

One of the most worrying aspects of APTs is that advanced attacks typically go unnoticed for over a year. You may be locking the stable door after the horse has bolted. That’s why an analysis of internal traffic is so vital. Suspicious behavior must be followed up and investigated.

In the longer term you want to reach beyond identifying and blocking attacks to unmask the criminals responsible so that you can share intelligence to nullify their threat.

Targeted attacks are still on the rise.

As governments and large organizations begin to take action and get a handle on the threat, there’s a real risk that many cybercriminals will look for easier prey. Don’t allow your company to be an easy target.

About the author Michelle Drolet is founder of Towerwall, a data security services provider in Framingham, MA with clients such as PerkinElmer, Smith & Wesson, Middlesex Savings Bank, Brown University and SMBs. You may reach her at: michelled@towerwall.com

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special focus:

Encour economic emp

President of the North Western Chambe Mathias Mutupa discusses the developme home to some of today’s mos

Wil Research by Richard Half Words by

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raging mpowerment

er of Commerce and Industry (NWCCI), ent of Zambia’s North-Western Province, st exciting mining operations

ll Daynes hide & Vincent Kielty BE Weekly

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istorically the most sparsely populated province in Zambia, the North-Western Province is in the midst of something of a social and economic revolution, one that has been propelled forward by the activities of some of the biggest mining ventures in the country.

These include Barrick Gold’s Lumwana Mining Company, First Quantum Minerals’ (FQM) Kansanshi Mine and now the latter’s Trident development.

One person who has witnessed this revolution up close, and who understands what this means for the region as a whole, is Mathias Mutupa, President of the North Western Chamber of Commerce and Industry (NWCCI). Under his leadership, and in the last four years alone, the NWCCI has seen its membership swell by some 400 percent to close to 300 affiliated companies, something that has not been lost on him or indeed on the rest of the nation.

“We are immensely proud of the close working relationships we have cultivated with the likes of FQM,” he states. “In the last four years in particular these relationships have resulted in the NWCCI becoming the largest business organisation associated with the Zambia Chamber of Commerce and Industry, and more importantly has been the catalyst for an unpredicted rise in business opportunities for small and medium sized enterprises (SME’s) in the region.”

One doesn’t simply have to take Mutupa’s word for this growth as the economic figures are there for all to see as well. In the first six months of 2013 the Kansanshi Mine alone created $40 million worth of business for the NWCCI’s members in the form of various transactions including tendering for construction works and the supply of services and consumables. What makes this colossal figure all the more impressive is that it is from just one source. The true total is much higher considering the many other developments occurring throughout the Province.

“In addition to the obvious achievements it is making in the field of mining,” Mutupa continues, “FQM is doing great work in providing business opportunities to our member companies and in the process it is contributing significantly to the growth of the North-Western Province. This has caused the rest of the country to sit up and take notice and SMEs from the length and breadth of Zambia wanting to come and get involved with what is happening here. Through the collaborative efforts of ourselves and the mining companies we are working non-stop to build up the private sector in this part of the world, while at the same time create a strong local supply chain for products and services, and ultimately creating a wealth of employment opportunities for Zambians.”

It is the positive social and economic

“In the last four years alone, the NWCCI has seen its membership swell by some 400 percent to close to 300 affiliated companies” BE Weekly

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development of local Zambians that is at the heart of the vast majority of things that Mutupa and the NWCCI are trying to achieve. It is for that reason that the Chamber takes great encouragement from the number of corporate social responsibility (CSR) programmes that FQM and other miners have enacted.

“The concept of CSR of has taken on a greater deal of significance than ever before in recent times and I myself have always been a firm believer in the principles behind it and the benefits that it brings,” Mutupa enthuses. “All of us here at the NWCCI are highly tuned into what makes a responsible mining operation and how the continuing commitment of businesses to behave ethically helps to contribute towards economic development and the bettering of the lives of local communities and society at large.

We know that in today’s environment such values cannot be marginalised and therefore it pleases us greatly to see so many examples of how companies based in the North-Western Province are rising to the challenge and helping to make a positive difference.”

Interview

Given the status of NWCCI’s relationship with the mining companies in the region it should be pretty obvious why Mutupa is confident that it can only go from strength to strength in the years ahead.

“The foundation that we have all helped lay is very strong and built on top of it is a collective desire to see the private sector in the North-Western Province continue to develop. The work occurring here today is creating new growth opportunities for our members and thus greater employment opportunities for local Zambians. We are seeing the growth of communities take place right before our eyes and this gives us great confidence that the future of this region is in very good hands.

The development of the Trident project as well only adds further to our confidence in the future growth and prosperity of this part of the world, both socially and economically.”

Contact us For more information about North Western Chamber of Commerce and Industry (NWCCI) chesterfieldsmining@gmail.com

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John Gladston, Trident Resource Optimisatio of the Trident project, the largest single inves

written by: Will Daynes | re

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FQM - Trident project overview

on Manager, discusses the history and growth stment project that Zambia has ever witnessed

esearch by: Richard Halfhide

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Mill area under construction

FQM - Trident overview

T

rident represents the biggest single project investment in Zambia that has ever occurred, totalling some $2 billion,� states John Gladston, Trident Resource Optimisation Manager. “As is typical of First Quantum, the project is going great guns and is progressing on-time and to budget.�

The initial two mines at Trident are the Sentinel low grade copper mine and the Enterprise nickel mine. The Sentinel processing facility of the former will have a target throughput rate of approximately 55 million per annum of ore at an average grade of 0.5 percent copper. It is estimated that the mine will ultimately provide an annual production rate ranging between 280,000 and 300,000 tonnes of copper.

The Sentinel plant itself will comprise three in-pit crushers delivering to a crushed ore stockpile providing a live capacity of 80,000 tonnes. Two milling trains, each comprising a 40 foot (28MW) SAG mill and a 28 foot (22MW) ball mill, will produce a final grind of 80 percent passing 212 micron for flotation. Four banks of rougher-scavenger flotation cells, each utilising seven cells of 300 cubic metres capacity followed by three stages of cleaning will provide a recovery of over 90 percent, into a concentrate of about 24-26 percent copper. Tailings will then be thickened in three metre by 50 metre diameter thickeners prior to discharge to the tailings storage facility.

A secondary crushing circuit is being installed to maintain the mill throughput to offset a harder ore in the deeper areas of the pit. This circuit will initially comprise two

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Our conveyor belts are quality products with an extremely high degree of reliability. We supply Fabric, Steel Cord and Steel Reinforced conveyor belts in widths up to 2800mm in a variety of cover grades and thicknesses.

Our fully trained and experienced vulcanisers can assist with all aspects of vulcanising and conveyor maintenance, including on the job training for site staff.

Whatever your site requirements, MES can help and will be there every step of the way with you.

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FIRST QUANTUM MINERALS - TRIDENT PROJECT

MES INTERNATIONAL LTD A “Can do” company MES International Ltd is a long established supplier of products and services to the mining, quarrying and recycling industries.

With over four decades of experience, we have built our reputation as a “can do” supplier, available 24/7 to respond to breakdowns and urgent requirements with the highest level of service. MES truly is a “one stop shop” for your operating needs.

Our high quality impact and abrasion resistant Fabric, Steel Cord and Steel Reinforced conveyor belting is available in a range of widths and in a variety of cover grades and thicknesses to meet your requirements.

With a 24 hour breakdown response, we are always here when you need us most.

With our own teams of highly qualified and experienced vulcanisers, we can undertake all hot, cold and mechanical joints, provide conveyor maintenance contracts and on-site splicer training. To complement our conveyor belt services, we supply a durable range of vulcanising presses, electric or diesel belt winders and belt stands, along with splice kits and all tools and equipment for in-house vulcanising teams. We also manufacture Material Handling Systems including design, installation & commissioning, from overland conveyors to waterside loading systems.

Our experience is offered in the re-design of existing conveyor layouts, and the supply of conveyor struture and radial stacker systems, along with drums, rollers and take-up units.

As well as conveyor belting we supply the highest quality precision engineered crusher

spares for Primary, Secondary and Tertiary machines including Symons Nordberg, HP and MP series, Svedala, Omnicone, Telsmith, Sandvik, Allis Chalmers, Terex Cedarapids and Parkers. Vast stocks are held of common replacement parts that we can ship direct to site anywhere in the world. Through our Engineering Services, we can also provide strip down and re-build services for crushers on scheduled shutdowns or assist with emergency breakdowns. Our Consultancy & Advisory Service can assist with planning a new mine or extending an existing site, our skilled engineers can provide you with advice on any aspect of your project.

Our involvement in the First Quantum Minerals projects at Kansanshi Mine and Kalumbila Minerals supplying conveyor belting and technical assistance has only added to our experience. Whatever your site requirements are, you can rest assured that MES International has the knowledge and experience to be your first choice preferred supplier for your conveyor belting and crusher needs.

MES International UK. Tel: +44 116 247 8342 MES International Zambia.

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FQM - Trident overview

Process plant construction team

large cone crushers with the ability to add circuit was approved by First Quantum in more crushers at a later date. The crushers December 2012 and first concrete is expected will treat a portion of the ore feeding the to be poured shortly.

Elsewhere, First Quantum is also stockpile, crushing the top size to below 40 millimetres. A pebble crusher will also constructing a new $630 million copper be installed to crush pebbles smelter in Solwezi. This ejected from the SG mills down facility will accommodate the to below ten millimetres, to copper concentrate output minimise critical size build from both the Kansanshi mine and Trident. up in the milling circuit. “ To d a y,” Gladston

By June 2013 over 50,000 cubic metres of concrete had continues, “we are employing Local Zambians currently been poured and well over approximately 2,000 people employed to work 700 tonnes of steel installed. across the project, 1,700 of on the project whom are local Zambians.

The Enterprise processing

1,750

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With almost 40 years of experience serving the mining industry, amalgamated dress is known and recognised as a leading manufacturer and supplier of workwear and PPE. Our quality products ensure that our client’s employees are adequately protected, and this in turn protects our client’s investments.

We believe that our success is built on understanding the markets in which we operate and not compromising on safety standards and regulations.

Our manufacturing base has grown incredibly through our flagship brand ProSafe and coupled together with our manufacturing partners, we are well positioned to be a powerhouse in the SADC region. www.amalgamated-dress.com

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FIRST QUANTUM MINERALS - TRIDENToverview PROJECT FQM - Trident

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amalgamated With its head office located in the heart of Copperbelt Province, Amalgamated Dress is strategically positioned to serve the needs of the mining industries across Zambia and is one of the leading manufacturing companies of workwear and PPE in Zambia. Established in 1976, it secured a running contract with ZCCM to manufacture overalls at its local manufacturing plant in Ndola. To this day, the factory still runs successfully, providing high quality specialised workwear to the mining, drilling and construction industries. All products comply with international standards and specifications. Over the years, the company has taken leaps in expanding its products lines to supply the full range of PPE through its manufacturing partners essentially becoming one of the only one-stop solutions for PPE in the country. It has now expanded its own

manufacturing base to include protective gear such as gloves, earplugs, safety glasses and respirators under its flagship brand, ProSafe.

Amalgamated Dress continues to be a major supplier to First Quantum Minerals (FQM) in Zambia and has had the privilege of holding the contract for workwear at Kansanshi Mine since operations began. The company has a long-standing relationship with FQM due to its excellent service, impeccable quality and competitive pricing. At present, Amalgamated Dress is actively involved with the Trident and Sentinel projects and aim to be the leading supplier of choice when it comes to workwear solutions and PPE. E. sales@amalgamated-dress.com www.amalgamated-dress.com

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FIRST QUANTUM MINERALS - TRIDENToverview PROJECT FQM - Trident

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MINING HAULAGE COMPANY LTD Mining Haulage is a Private Limited Company wholly incorporated in the Republic of Zambia, established in 1973. It is a transport service and equipment hire company with a current maximum fleet of 60 Freightliner, 30 Ton Tipper Trucks, 5 wheeled Front End Loaders – CAT972H, 140H Graders and 330 LME Excavator.

• Mining Haulage Company Limited has vast experience of operating in the transport industry and it competes favourably in the market as a reliable giant in copper movement.

Our pricing is consistent and within the reach of our clients economic power.

• The Company is strategically located to access potential clients in the market operating within the Copperbelt Province of Zambia.

• The movement of trucks and heavy equipment hired out are monitored on a Live Satellite Tracking System 24 hours a day/365 days a year, to locate breakdowns, and monitor safety and security in a timely manner.

• We acquire and sustain a dependable fleet of trucks, through our Parts Service Department, which stocks all kinds of spares for the maintenance of our fleet.

• The security of our clients’ products is insured and monitored in transit by security service companies.

• Our market strategy is aggressive and customer friendly.

• We hold ISO 14001 (Environmental Management System) accreditation.

• We are able to deliver services in a more timely fashion due to the effective alliances that we have formed with reputable suppliers and courier companies abroad.

We are committed to delivering quality service and comply strictly to Zambian legislation and IFC/World Bank standards.

Email. trucks@mininghaulage.co.zm

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FLOWCRETE As the world’s leading specialist flooring company with manufacturing plants across Europe, the Americas, Asia and Africa, a global commercial and sales support team and the backing of a major multinational manufacturing group, we are well placed to provide the same high standard of product and service across the globe.

Our research and development laboratories are constantly innovating new products and improving existing ones to ensure that our clients benefit from the best in modern flooring technology.

Our commitment is to pioneer greener flooring products that adhere to our

policy of environmental protection as well as introducing automated installation methods that keep us at the forefront of our industry.

Our international client base is spread across a diverse range of market sectors and includes blue-chip brands such as NASA, Lufthansa Technik, BAA, NestlĂŠ, Kraft, Coca-Cola, AstraZeneca, GlaxoSmithKline, Jaguar, Bentley, BP, LG and Sony as well as Wembley Stadium, O2 Arena and Dubai, Kuala Lumpur and Hong Kong International Airports.

E. southafrica@flowcrete.com www.flowcretesa.co.za

FQM - Trident overview

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50m diameter tails thickeners

shovels and three Komatsu we placed these individuals PC5500 shovels. Each of the on an intensive simulator 960E trucks will carry in training course, which the region of 360 tonnes and required them to complete 40 hours of training before even cost around $6 million each getting into the vehicle itself. to manufacture.

“Obviously we need It is an incredibly thorough people to operate these programme, but one that Cost of the new copper smelter being means we end up with highly vehicles and these have to built in Solwezi skilled, and most importantly be individuals who display the aptitude to operate such Z a m bi a n , op e r at o r s hugely expensive pieces of working in the mine.” engineering,” Gladston explains. “What we To assist in the work being undertaking have done to address this need is to embark during the construction phase of the project on a very intense screening process to attract the company also recruited a small number people with the right aptitude. Once selected of experienced Filipino and Indonesian

$630 million

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Harsh conditions deserve rugged solutions Efficient and reliable ZM oil-free multistage centrifugal blowers (pressure and vacuum) • Custom-engineered for your specific applications - Thanks to the innovative design and flexible configuration options, the ZM multistage blowers offer you increased efficieny in a wide range of mining applications • Technology you can rely on - A rugged design which has proven itself in mining applications for many years.

• Ease of maintenance - easy accessible maintenance points and basic repairs conducted in a minimim of time Find out more on www.efficiencyblowers.com.

Atlas Copco Zambia Ltd, Kitwe Office - Compressors, P.O. Cox 28091, Off Nyerere Road, Light Industrial Area, Kitwe, Zambia Email: atlas.zm@atlascopco.com

CONTEMPO LTD Contempo LTD is a private limited company situated in the heart of the ‘friendly city’ known as Ndola, in central Zambia. Over the years Contempo LTD has established itself as a leading supplier to the locally based mines in Zambia and extending to Congo DRC. Our strengths lie in; 100% reliability on genuine products and prompt deliveries - leading to formidable trust and loyalty with buyers.

Our product range includes: • Executive office furniture • Electrical items • Hardware items • Plumbing items • Stationery • Camping equipment • Catering equipment • Home furniture • Mining consumables 82 Matelo Road, Ndola, Zambia Tel +260 212 612417 | Cell +260 966 808575 Email contempo.ltd@zamtel.zm or contempo.ndola@gmail.com

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FQM - Trident overview

const r uc t ion workers.

Atlas Copco Zambia “These individuals come Atlas Copco’s Zambia Compressor Technique division is equipped with skills sets that very proud to be associated with the Trident project and the we were not able to source First Quantum Group. in Zambia,” Gladston says, The air compressors and associated equipment that Atlas before going on to highlight Copco provides for the Sentinel project supply both plant the real benefit of bringing and instrument air around the entire plant. This includes for the operation of pneumatic process valves and gates these workers in to the up to 550mm in diameter, air tools and various process project. “What we are doing instruments and gauges around the site. is ensuring that there is a The equipment supplied includes the well-known GA rotary complete transfer of skills screw design, three units of model GA 355 compressors, to our Zambian employees. heatless desiccant dryers, allied filters, water separators This extends to a whole and air receivers. ES 6 lead lag controllers are all supplied range of areas and trades, in order to manage the plant’s energy consumption.

Similar Atlas Copco compressed air equipment including be it a boilermaker, highseveral centrifugal air compressors is being supplied to end electrician or steel and First Quantum Minerals Kansanshi Mine Smelter project concrete worker. Each and www.efficiencyblowers.com every day we are witnessing this transfer of skills and watching as young men and women gain talents that they will possess for the rest of their working lives. Again, we prefer not to use foreign contractors: this way the skill transfers stay in Zambia.”

During the construction phase at Trident, First Quantum anticipates that local unskilled employees will be able to learn further employment skills, and this will help prepare them for selection processes when the mine comes in to production.

In preparation for the Trident project, First Quantum signed a multi-million dollar partnership agreement with the Ministry of Science, Technology and Vocational Training to build a new Technical Training Facility.

With the project underway exceptional Zambian employees at Trident have the Crusher construction

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JAIDS Since its creation in 2000, Jaid’s has grown steadily with the town of Solwezi.

Jaid’s is now a one-stop-centre for all your household, stationery, hardware, electrical, automotive and construction needs. We represent major brands in most of these departments. With a current stock count of over 6000 product lines in-store, we are able to supply or source products for our customers in a timely and efficient manner.

We have seen the needs of our customers change as Solwezi town continues to grow, while the demand for our reliability and customer service remains. As a result, Jaid’s has diversified into construction and plant hire, having since secured and completed projects for clients including governmental organisations, Kansanshi

Mining PLC and FQMO. We also own two ready-mix batching plants to cater for all your concreting needs. As a well established and reputable company, we are aware of our social responsibility to the people of Solwezi. Jaids has helped with fundraising and donation of goods for numerous events in the region including funding to revamp the local cricket field.

We are proud to be associated with First Quatum Minerals and wish them every success in the future. Jaid’s shares a cordial and longstanding relationship with FQMO and we would like to offer our services every step of the way forward.

E. jaids@zamnet.zm www.jaidsgroup.com

• Hardware and tools • Safety gear • Motor vehicle oils and lubricants • Automotive spares and tyres • Construction machinery and equipment

Jaids wholesalers has been in existence since 2000 and has since become the leading supplier of all the following products within Solwezi: • Household goods • Office and home furniture • Beddings • Domestic and consumer electronics and electrical goods • Stationery and office equipment • Computers (software and hardware)

Our vast experience of trading in the region has helped us remain at the forefront of wholesaling and retail trading in the Solwezi area. With core values based on quality, reliability, customer service, Jaid’s has a list of satisfied customers, which include the three main major mines within the Province, regional Chiefs, NGO’s and the local trade.

Jaid’s wholesaling and retail trading limited.

Tel: +260218821371 E-mail: jaids@zamnet.zm www.jaidsgroup.com

W H E R E Q UA LI T Y M AT T E R S …

FQM - Trident overview

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Mill area progress - second shell section being lifted into position

“What we are doing is ensuring that there is a complete transfer of skills to our Zambian employees” opportunity to be enrolled on First Quantum’s Accelerated Development Programme. In addition First Quantum provides scholarships for exceptional Zambian school leavers.

Currently, 17 Zambian students receive scholarships to the University of Zambia and the University of Cape Town at a cost of $10,000 per year.

First Quantum is fully aware that what it is undertaking with Trident is ground breaking for Zambia and thus it has always anticipated that it would encounter legislative gaps and that is something that it has had to navigate around. “Such navigation requires patience,” Gladston highlights, “and we have that in abundance. Nevertheless, when it

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CRAFTOR TRUCK CENTRE LTD IS AN AUTHORISED DEALER OF IVECO SOUTH AFRICA AND ALSO A FULLY FLEDGED ASTRA HEAVY DUTY TRUCK DEALERSHIP We are Suppliers of the following state of the art technology and design in passenger transport: • IVECO and ASTRA medium commercial vehicles • IVECO and ASTRA heavy commercial Vehicles • IVECO and ASTRA extra heavy commercial vehicles.

• Fleet requirements of all commercial, transport, construction, mining, or logistic companies.

• Our Workshop and Breakdown Facility is well equipped with a 5 ton overhead crane and “Easy Diagnostic Equipment “.

• Tooling for IVECO Cursor engines • Countrywide 24 hour emergency breakdown facility • Fully equipped standby vehicles • Trailer Maintenance and Repair • Spare Parts Facilities • Day servicing on a pre-booking system • Wheel Alignment for horses, trailers, cars and buses Contact us on telephone number: +26 0212 650 676 Email: Robert.truckcentre@gmail.com or kay.truckcentre@gmail.com

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FQM - Trident overview

comes to getting things done we always look to move As the exclusive distributor for Komatsu, Sandvik, Bomag, quickly when the time is right Cummins and Tecnogen in Benelux and in West and Central and we do so decisively.”

Africa, BIA is the right solution for mining, quarrying, In order for this approach forestry and public works projects. to be as successful as possible On the strength of its long experience, BIA is proud to be First Quantum ensures the only distributor of premium brands which is able to give its clients a complete solution to guarantee the best that it actively engages productivity at low operating cost. Because each client is with all relevant parties, unique and each project is specific, BIA offers to its clients from local communities to a tailor-made approach. government ministers and BIA experienced engineers are there to guide the customer agencies to forge strong from the earliest stages. By planning, organizing and relationships and allow them controlling specific resources, BIA gives its clients to see and understand the confidence to make their project real and efficient. www.biagroup.com positives that this project can and will bring to the region.

“I strongly believe that the government of Zambia understands that the employment and investment opportunities that we are presenting with the Trident project are and will be hugely beneficial for the country as a whole,” Gladston says.

“By the time we are fully operational it is possible that, on top of the 2000 jobs we already provide, and depending on the multiplier effect to the local community, there could be as many as 8,000 spin off in direct employment opportunities.”

Of course, as Gladston highlights, there is

BIA

$10,000 Cost per year provided to the University of Cape Town for scholarships.

Checking core samples

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DESIGNED BY INDUSTRY EXPERTS FOR INDUSTRY EXPERTS Copper mining has its own unique hazards; that’s why we have re-engineered the Neoflex to suit the operations of First Quantum Mining and other similar companies. You see, we always work on the understanding that wearing the wrong type of safety footwear can be as dangerous as wearing no footwear at all.

We thoroughly examine work environments to engineer products specifically to provide the best protection in those conditions. Our specialist approach has resulted in a range of over 60 varieties of safety footwear.

Designed in conjunction with Mining Industry experts, the redesigned Neoflex is a specialist boot for the unique challenges facing workers in the Copperbelt region.

Featuring a PU/Rubber sole with heat

resistance up to 300 degrees Celsius, the Neoflex is also highly resistant to acids and chemicals. A built-in Kevlar midsole meanwhile shields feet against sharp objects. Whatever way you look at it, this feature-packed boot offers all-round protection for Copper Mining professionals.

It’s a dangerous world, make it safe with Beier Safety Footwear.

For detailed product specs and to order, contact: CG Zambia, Shop no 24, Copperhill Shopping Centre, Kitwe E.

cgilbert@microlink.zm jgilbert@microlink.zm Tel: 096 677 8345 | 096 655 3600

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FQM - Trident overview

The project management team

much more to Trident’s contributions to Zambia than just employment. “By the time we are operational we will be contributing revenue to the country in the form of royalty and profit taxes, the proceeds of which will go directly to the Zambian exchequer providing a much needed boost to the economy.”

In addition, First Quantum is developing a properly planned and fully serviced town for the habitation of its workforce at Trident.

The town will lie outside the mining lease and be open to investment for Zambian and other third parties. “It is difficult to attract Zambian talent to North Western

“I strongly believe that the government of Zambia understands the employment and investment opportunities that we are presenting with the Trident project” BE Weekly | 43

UFFE supply and install Extinguishers, Hose Reels, Hydrants and Foam/Sprinkler Systems as well as Fire Alarms, Detection, CO2, FM200 and Inergin Gas Suppression Systems, not forgetting the famous Mantech 90 map Powder and Foam System.

Lusaka Branch: Moobola Road Chinika Indst Area LUSAKA Tel/Fax +260 211 286356

Copperbelt Branch: No. 1 Harrison St Nkana West KITWE Tel/Fax +260 212 230796

e-mail: uffe@iconnect.zm / unifire@iconnect.zm

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FQM - Trident overview

Province, because housing Universal Fire Fighting Equipment Ltd and schooling are limited,” Universal Fire Fighting Equipment Ltd is a pathfinder in fire Gladston states, “so we are engineering and safety in Zambia. Since establishment constructing new and better in 1986 we have maintained the fire safety standard as facilities. We have no desire to can be seen by our presence in the Mining Power Houses. become property developers, Our involvement with Kansanshi dates back to 2006, rather we believe that our when we first introduced our Heavy machine on board fire suppression system, Zambian workers should Since then there has been no reports of failure on our systems. own their family home, as U.F.F.E. Have supplied and maintain over 100 automatic this will provide them the detection and fire suppression systems in F.Q.M. alone. collateral and the opportunity We operate a 24/7 back up service for F.Q.M. and many to save and create wealth.” other mines and companies in the Copper belt.

First Quantum is also We proudly boast that 43 of our 45 staff are Zambian, who applying for a Multi Facility have been trained by experts from overseas or have gone outside of Zambia for the special extra training required.

Economic Zone at Trident We can openly state that U.F.F.E are not only the largest but to attract retail, commercial the most professional fire company in Zambia. and light industrial unifire@iconnect.zm companies to invest in the town. “It is part of effort in developing local business and local procurement that we are encouraging businesses to establish at Trident, and we believe development of such secondary and tertiary industries will leave behind a truly sustainable town and region,” says Gladston.

“development of secondary and tertiary industries will leave behind a sustainable region”

Re-settlement school

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www.genesis-group.biz Genesis Office Systems is a Zambian registered company and was introduced as a distributor of computer networking equipments.

We supply award winning brands of computer hardware and software, fibre optic cables, broad band and wireless technologies, Vsat installations, networking accessories for both LAN and WAN working environments.

Seen CHALLENGE STATIONERS LIMITED

Stationery Importers & Distributors 1723 Buteko Avenue, P.O. Box 70264 NDOLA Phone: 0212-612232 / 612491 Fax: 0212-615030 / 613298 Email: challenge@zamtel.zm

“THE STATIONERS WHO SERVE YOU BETTER”

Contact us today and put your company in the spotlight!

vincent@bus-ex.com

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FQM - Trident overview

Sentinel project office

Further to its investment at Sentinel, First Associated investment in roads, airports Quantum’s Trident project and Solwezi smelter and other infrastructure is expected to will catalyse further infrastructure development provide further development opportunities. in North Western Province. First Quantum Trident itself is located some 150 kilometres is partnering with ZESCO Limited, the state by road from Solwezi on the main T5 power utility, to build 600 kilometres of 330kV road to Mwinilunga. In order to improve transmissions through the access to the project a new Western Corridor of Zambia.

30 kilometre all-weather The Kalumbila transmission road is to be developed to the mine and town. line project is of enormous strategic benefit to Zambia as a In future years an access whole, further opening up the road will also be constructed Estimated yield to be western provinces of Zambia to link to the Enterprise mine, produced in tonnes of to rural electrification and which will subsequently be copper per year improving power security. used to haul ore back to the

300,000

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Kameela Kameela Furnishers P.O.Box 70289, Ndola, Zambia. | C18 Vitanda St, Ndola, Zambia Tel/Fax: 260 2 613731 | E-mail: kameela@kitwe.microlink.zm

Kameela Furnishers is a small 100% Zambian company involved in making solid wood furniture. Our products are made in pine, saligna and teak so that it caters all budgets.

Currently, the mines are purchasing our furniture for their offices and homes.

Furnishers We have a fully equipped sawmill, carpentry workshop, display showroom.

This enables us to cut a standing tree and process it into a finished furniture product.

We have established import connections and import some of our input requirements and a selected range of office chairs.

We won the best furniture award at the Zambia International Trade Fair (98).

We have a good reputation and many of our products have been indirectly exported worldwide by customers.

Our customers are: International organizations and reputable local companies.

First Quantum Mining Group. WHBO, Indeni Petroleum, Afrox, Zampost, SGS Inspection Services, SDV, Boart Longyear. etc.

Durable Quality, Easily Available Furniture for Offices and Homes

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FQM - Trident overview

Stockpile pylon concrete placement

“Our success to date is rooted in the talents and commitment of our employees, particularly our local Zambian workforce�

Sentinel plant to ensure all services can be effectively shared. The project also provides a platform for further road (and possibly rail) infrastructure development in Zambia. It is First Quantum’s belief that implementation of Trident will create a trigger point for better transport connections overland to Namibia, Botswana and Angola.

The decision to go ahead with the Trident project, initially at the Sentinel mine, is recognised by the international community as a very positive endorsement of the continuing emergence of Zambia as a destination for capital investment. For its part First Quantum has a long-term commitment to the Government and people of Zambia. First

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View from the top of the flotation gantry crane

FQM - Trident overview Quantum anticipates that the development of the project will be a major contributor to the continuation of Zambia’s strong economic growth record over the past few years, providing development, employment, increased government revenues, growth of diversified industries and enhancements to the sustainability of local communities.

“There is no doubt in my mind,” Gladston enthuses, “that within five to ten years from now Trident will be rightfully recognised as a flagship mining project, not just in Zambia, but in Africa as a whole. We are going to be producing up to 300,000 tonnes of copper in concentrate form per year and by then we hope that after Sentinel comes Enterprise which will produce a nickel concentrate. So we see the whole of the Trident project as being a great success. Similarly, I have no doubt that there are other mining majors looking with great interest at how we are proceeding with the project and that we are going to be able to demonstrate to them in due course that Trident represents a great and long-lasting success story.”

As Gladston goes on to conclude, the success of Trident has come as a result of a number of factors. “Our success to date is rooted in the talents and commitment of our employees, particularly our local Zambian workforce.

With all that in mind we are very much looking forward to a successful commissioning of the full project during 2014.”

For more information about First Quantum Minerals - Trident project visit: www.first-quantum.com

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Building a brighter future 52 | BE Weekly

FQM - Trident project CSR

How First Quantum Minerals has gained an impressive reputation for its corporate social responsibility efforts

written by: Will Daynes research by: Richard Halfhide BE Weekly | 53

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FQM - Trident CSR

W

herever its employees or assets are present, perhaps the most i mpor t a nt a spec t linking all of First Quantum’s operations and undertakings is the company’s commitment to achieving sustainable development t hrough economically viable investments, technically appropriate operations, environmentally sound practices and socially responsible actions. Naturally this approach extends to its work in Zambia and the Trident project.

First Quantum is aware, after all, that its mines themselves can only employ and sustain the livelihoods of a limited number of people. It is with this in mind that the development of the Trident project will include substantial investments in a new town, airport, commercial and industrial areas, and social amenities. In addition to all of this, First Quantum is planning to apply to the Government for some of these new areas to be recognised as multi-facility economic zones.

“It is First Quantum’s sincere hope,” John Gladston, Trident Resource Optimisation Manager explains, “that this investment in the mine-surrounds will foster local business and further employment for socio-economic upliftment”. The first procurement contract with a local supplier from the immediate project area was signed in early 2012. Trident will also include substantial investment towards schools, clinics and airport facilities plus an affordable home ownership scheme for employees, which it is hoped will foster their

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The Siemens Gearless Mill Drives are setting a new standard for productivity in the mining industry: • with the highest availability in the market • with highest efficiency and intelligent use of energy in weak grids • with proven design keeping an enterprise ahead of competition • by answering the challenging demands of the mining industry

www.siemens.com/mining

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economic empowerment and financial independence.

First Quantum has committed ZMW 128 million to CSR and entitlements over the next two years to support local communities.

In 2012, some 150 farmers were enrolled in First Quantum’s conservation fa r ming prog ra m at Trident, and an additional 130 growers received cassava cultivation support.

An extensive community healthcare programme is underway, while a hugely important compensation and resettlement action plan has been in front of Government

FQM - Trident CSR

Supporting local farming communities

since September 2011 and an extensive consultation programme is underway in surrounding communities.

“The fact that we are actually going to the

SIEMENS At the first glance it looks like a contradiction, that First Quantum Minerals (FQM) defines low CAPEX and low OPEX as their project goals and buying the biggest grinding equipment available on the market. At the second glance it turns out to be a milestone of thinking. Getting the maximum out of the assets, FQM exchanges redundancy with reliability and availability in their process design.

We are proud, that our Gearless Mill Drive (GMD) is the equipment of choice to fulfil FQM’s high requirements for the Trident/Sentinel Project. With GMDs of 28MW for the 40ft SAG Mills and 22MW for the 28ft Ball Mills we are delivering some of the biggest mill motors of today. The GMD concept avoids any contact and wear between rotating mill and motor. This enables a continuous workflow

without maintenance on mill gears and pinions.

What used to be downtime is now production time.

The extremely high availability of our GMD is the result of a unique knowledge in manufacturing special motors and drives combined with a mature technology. Cyclo-Converters e.g. are one of the reasons why our solutions excel. They are high efficient variable speed drives, they are fuse less and short circuit proof, they bridge short power dips without interrupting mill operation. We deliver mill drives for First Quantum Minerals with the highest efficiency and the highest availability.

With the Gearless Mill Drives SIEMENS is setting a benchmark for productivity in the mining industry. www.siemens.com/mining

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Tata Zambia Limited

is a part of Tata Africa holdings (SA) (pty) ltd and a subsidiary of Tata international limited. In the 70’s, when ‘Globalisation’ was not the buzz word, TATA’s decided to venture in Africa where many of the countries were newly emerging independent entities. Owing to the strong belief that TATA’s forays into foreign markets should not be a ‘one off’ effort, TATA’s took the bold initiative of setting up subsidiary companies in Africa, with Tata Zambia being the Tata groups first and foremost venture within Africa, beginning in 1977.

Under the leadership of our Executive Director, Mr. Pankaj Khanna, some of the major and established business interests of the group are: • Tata motor vehicles – Sales & Services • Jaguar Land Rover – Sales & Services • Infrastructure and Construction Equipment • Vehicle body building plant and Fabrication • ICT- Domestic taxes system being developed for ZRA • General Trading Division: Steel/Bicycles/ Motorcycles/Tannery • Health care • Hospitality – Taj Pamodzi Hotel Tel: +260 211 612042 | +260 212 610377 Email: tata.copperbelt@tatazambia.co.zm

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effort of building what will effectively be a completely new and open town in Zambia is what makes the Trident project so unique,” Gladston enthuses. “We are building resettlement houses for those that we have had to displace from the mine site itself. We are taking our corporate social responsibility (CSR) commitments extremely seriously and it is for no reason other than the fact we wholeheartedly feel this is the right thing to do.”

As Gladston goes on to say, where First Quantum are displacing farmers and their

FQM - Trident CSR

Farmers are taught conservation farming

families it is building larger replacement houses out of modern and improved materials. “In addition to this we are working to teach these farmers conservation farming techniques and creating a market from which

TATA ZAMBIA LTD Tata Zambia Limited, being the first venture of the Tata Group within Africa is a well established organization in distributing products under the Tata banner. Our major product range includes vehicles manufactured under Tata Motors Limited.We also distribute Tata buses ranging from the 28-40 seat Marcopolo body based buses, to the 60-61 seat Cummins engine based heavy duty buses. Apart from this, we provide after sales services to our clientele with a well equipped workshop and spares department at our Ndola and Lusaka offices. We have recently ventured into increasing our distributor network within the Southern Province (Livingstone), and have future plans of initiating distribution over a wider network within Zambia. Mining being

the mainstay of the Zambian economy, we at Tata Zambia strive to provide a wide variety of logistics solutions to various mining companies catering to their logistics requirements.

With FQM investing in the mining sector, our relationship with them has been a fruitful one, with Tata providing them with a wide range of vehicles for their daily mining and logistics duties. We have supported them regularly by providing FQM projects adequate service and support, and we consider their requirements to be of utmost priority to us. We look forward to their continuous growth within the country, and hope that our business relationship with them grows hand in hand.

E. tata.copperbelt@tatazambia.co.zm

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ROYAL TRAVEL AND TOURS LIMITED

Based in Ndola, Zambia and located at the gateway to the Copperbelt, the province that opens into the heart of Zambia’s major mining and production activities. Serviced by the only international airport in the province the company’s location gives

its strategic advantage in handling various industry personnel travel arrangements, in and out to all regions of the world. Furthermore, with our network of international travel industry alliances, we can offer a broad range of services specifically tailored to meet client’s requirements. With e-commerce facilities the company is able to communicate with potential and existing customers in the most remote locations, such as Trident, without requiring physical presence and arranging for travel so as to achieve efficient and timely movement of personnel. www.royaltravel.com

Local based company with a well trained and efficient staff, with decades of experience in the travel industry and members of TAAZ (local industry association), UFTAA and IATA. • As part of our expanding services, we can arrange for air travelling out from Johannesburg, Nairobi, Addis Ababa and Harare, with packages including Mauritius, Australia, Far East, Europe, Americas and other growing destinations.

• We arrange Local Tours and Air Charters.

• The agency can arrange for Fishing Camps and Game Camp Packages inside Zambia.

• We provide International Car Hire in South Africa paid for in Zambia.

• Able to provide Local Car Hire within Zambia.

• Can provide for Hotel Accomodation virtually anywhere in South Africa.

• Can arrange for issuance of e-tickets to any part of the world with internet connectivity for Outward Bound and/or Inward Bound Travel (Corporate Clients).

Tel: 260-212-612412 / 612429 Email: hemi.royaltravel@yahoo.com

T H E I N P E O P L E T O T R AV E L W I T H

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FQM - Trident CSR

Approach to landing at site

they can sell their produce on a sustainable basis. These are just a few examples of how we have ensured that the CSR element of the Trident project remains front and centre.”

The compensation and resettlement practices being carried out as part of the Trident project are in full compliance with Zambian Law and international best practice. In addition to requirements under the Law and in accordance with

requests from the Zambia Environmental Management Agency, a Resettlement Action Plan for the Trident project was submitted to the Zambian government in September 2011 and a final submission was provided on 15 August 2012.

A Resettlement and Compensation Working Group (RCWG) comprising senior regional government representatives, nongovernmental organisations, traditional

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leadership representatives and communit y representatives has been appointed to guide the resettlement process at Trident. The RCWG has agreed nine overarching principles to guide the process. These principles include that resettlement must be avoided, or minimised where unavoidable, that genuine consultation and participation must take place, that a pre-resettlement data baseline must be

FQM - Trident CSR

Trust school foundations laid

established, that a fair and equitable set of compensation options must be negotiated and be demonstrated to be at replacement

METSO Metso through various acquisitions has been committed to the Southern African mining industry for over 100 years. Over time it has established an enormous installed base of quality equipment throughout the continent.

Products and services and specialist areas are crushers, screens, grinding mills, flotation equipment, slurry pumps, bulk materials handling, pyrometallurgical equipment including spares and wear parts. In addition, it provides outstanding support for its equipment with a huge inventory of OEM spares backed up with comprehensive maintenance and service contracts. The vast majority of Metso OEM spares are manufactured by its foundries in South Africa. The company has recently taken one of the biggest pump orders ever received in Southern Africa for one of the worlds leading mining companies. The order is destined

for a new coal mine in Mozambique, which represents a real breakthrough for the company in this area. It is currently launching new mobile crushers in Ghana. The company employs 1400 people in South Africa and is wholly owned by the Metso Group. Its new BBBEE Company, Metso Mining and Construction South Africa is 25% black owned, which makes it fully compliant with the country’s Mining Charter.

Metso has established excellent working relationships with many international project houses and mines. This has led to its large export base of South African manufactured products including pumps, manganese and bronze wear parts, which are supplied to customers world wide.

E. mmsa.info.za@metso.com www.Metso.com

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MEI MEI LIMITED Mei Mei Limited is recognised as being the largest block supplier in all of Zambia, producing four inch, six inch and eight inch cement blocks as well as 12 different types of paving brick, all of which have been used in the construction of some of the country’s

most important infrastructure projects.

Mei Mei Limited currently operates four different factories across the country.

Two of these factories can be found in Lusaka and each boast a capacity of 20,000pics for six inch blocks and 10,000pics of paving brick in eight hours. The company’s factory in Ndola has a capacity of 30,000pics for six inch blocks and 20,000pics of paving brick in eight hours, while its Solwezi factory possesses a capacity of 15,000pics for six inch blocks and 10,000pics of paving brick in eight hours.

E. meimeizambia@yahoo.com

We are experts in cement block and paving brick making.

T 0026 0965 666 989 | E meimeizambia@yahoo.com

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FQM - Trident CSR

The site is covered in Miombo woodland

“It is First Quantum’s sincere hope that investment in the mine-surrounds will foster local business and further employment” value and that resettlement must take place in accordance with legal requirements.

Furthermore, vulnerable social groups must be specifically provided for, resettlement must be seen as an “upfront” project cost, an independent monitoring procedure must be in place, and a grievance procedure must also be in place.

As part of Trident’s crop compensation procedure a number of Exclusion Zones were

declared over mining areas, phased to suit consultations with the community and the development schedule of the project. Prior to any decisions being made all fixed assets, including crops, were surveyed within the aforementioned zones. In addition to receiving full compensation for all crops at the time of the survey, farmers were allowed to harvest their existing crops. To date, crop compensation is 75 percent complete across

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Quattro Company Ltd was formed as a partnership and was incorporated in 1993.

Our product lines ranged from “Union”, “Yale” & “Solid” Locks, the “Alcolin” range, “FRAM” Filters, Assorted Hardware items, Domestic Refrigeration spares, AC’s and, to a greater degree, Motor Vehicle Spares & Accessories.

Our goal is to have the most up-to-date Personnel Transport Fleet in the mining industry.

We strive for problem free service to our contractors and fully believe in our motto...

T: +260 212 210442 | F: +260 212 211145 | E: quattro@iwayafrica.com

...“Let us do the work”

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the Trident area (98 percent complete in the immediate Sentinel area). The average payment is over ZMW 4,000 per hectare.

It was in the 2010 growing season that First Quantum launched its conservation farming pilot project across five plots. Results from this pilot reported an average 250 percent improvement in maize yields, with this figure increasing to nearly 500 percent at certain farms. This news resulted in 96 farmers participating in the 2011 season and as

FQM - Trident CSR

many as 242 enrolling for the 2012 season.

Away from the farmland, First Quantum has a strong interest in assisting staff associated

QUATTRO Quattro Company Ltd was formed as a partnership and incorporated in 1993.

The primary order of business was to take advantage of our experience and expertise in the procurement, transportation, clearing and wholesaling of a wide variety of goods to retailers on the Copperbelt and Lusaka.

In 1998 we were approached to transport personnel for Chambishi Metals on a small scale. In time the scope of work increased so we began purchasing bigger and newer buses until, in November 2001, we assumed the complete running of the personnel transport for Chambeshi Metals Plc. We commenced personnel transport with Mopani Copper Mines in 2002 and also have a branch in Solwezi where we have been servicing Kansanshi Mine with personnel transportation and waste

management services since April 2005. We commenced services to Barrick Mining in March, 2006; our current activities include the transport of Barrick employees as well as refuse and sewerage services. In April 2011 we began transporting explosives for AEL across the country and to the Democratic Republic of Congo with 16 specialized explosive vehicles.

Quattro has also diversified its business over the years, recently branching into local and international trucking. We have set up a trucking depot in Kitwe off the Chingola Road Highway. Here we have a fleet of Horses,TriAxle Trailers and Interlinks, as well as Skeleton trailers for carrying containers. Our current international route is South Africa and locally we are transporting all across the country.

E. quattro@iwayafrica.com

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TRUCKMEC ZAMBIA LIMITED

SPECIALISTS IN MECHANICAL WORK, HEAVY HAULAGE,

EARTH MOVING EQUIPMENT AND CRANES

Office Manager: Partho Mazumdar 0968-265427 | Operations Director: Jay Mahavir 0966-991235 Managing Director : Neil Mahavir 0966-990060 | Telephone: +260 212 217290/ 92 Fax: +260 212 217285 | Email: truckmec@iconnect.zm | truckmec-zambia@iconnect.zm

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FQM - Trident CSR

with the Trident project Truckmec Zambia Ltd to attain home ownership, Truckmec Zambia Ltd is based in Kitwe, Zambia. We what the company dubs a provide a wide range of transport services and earth cornerstone of economic moving equipment for hire. Our machines range from empowerment, through mining machines to road construction equipment. All our an affordable housing equipment is maintained in house by our fully skilled staff scheme. For employees, the to the highest standard. All parts used are only genuine parts. Our trucks and equipment mainly consist of Volvo as affordable housing scheme we strive to maintain the highest possible standard in our will provide certainty on fleet, both for a high quality of work and safety.. accommodation costs and truckmec@iconnect.zm unlock wealth creation and financial security through ownership of their home. There are of course benefits here for First Quantum as well, as high levels of home ownership will likely assist with attracting and retaining high quality employees.

Rather than using a high proportion of migrant labour, sourced from regional centres such as Solwezi, First Quantum expects that the majority of workers will be housed close to the mine site at a sustainable town to be built at Trident. The initial town planning scheme will allow for up to 10,000 future homes, but the initial phases of building will be scaled and staged as appropriate to the economic capacity of the project.

Of course it is not just homes that make up the infrastructure that is essential to

10,000 Number of homes the initial town planning scheme will allow for Forest surrounding site

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Leading Steel Distributors in Africa www.bsisteel.com

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FQM - Trident CSR

the growth of a new town.

Other vital components include school and education ser v ices, clinics and health ser v ices, and transportation gateways.

For its part First Quantum has begun to examine building new school and health facilities at the Trident project, to complement the existing All timber is utilised on site; offcuts are made into pallets or furniture government infrastructure.

While the development and construction spray programmes and the CHAMP HIV of these facilities continues the company mobile health programme. To date more will carry on delivering health services in than 4,000 people have been voluntarily the area around the project in the form sensitised and over 2,000 tested for HIV, of interactive health road shows, malaria more than 5,000 households have formed

BSI STEEL LTD

BSI Steel has a branch in Lusaka which is perfectly positioned to service your steel requirements whether large or small. Our range of steel stocks, are the largest and most diverse in Zambia and we carry stocks in excess of 4,000 tonnes at any given time.

In addition our knowledgeable and professional staff are on hand to assist you with technical support as and when you require it. To ensure that we are able to handle your orders we run sophisticated order processing systems that are linked via VSAT to all our operations that will ensure we offer the shortest possible lead times. Our fleet of delivery vehicles, ranging from 30 tonne horse and trailers to arrow financial cash advance 1 tonne bakkies, are geared to handle bulk orders as well as your just in time requirements.

E. rodney.rae@bsisteel.com www.bsisteel.com

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Look no further than Bisonite, the ultimate choice for building, construction and furniture industry.

Our products • Plain Particleboard • Surface Upgraded Particleboard • Sawn Timber (Wet-off-Saw) • Sawn Timber (Kiln-Dried) • Mouldings • Cornice • Coverstrip • Skirting • T&G Telephone: +260 212 651 063/4 Email: sales@bisonite.co.zm

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FQM - Trident CSR

part of the company’s indoor residual spray programme Bisonite Zambia is a wholly owned Zambian private and approximately 60,000 company and is one of the leading plain and surface mosquito nets have been upgraded (Melamine) particleboard, as well as softwood distributed to people timber and value added timber products producers in living in the Trident area.

Zambia. Having been in existence since 2004 we have In recognition of its hard been supplying our family of products to most areas of Zambia and regional markets such as, Zimbabwe, Malawi, work, First Quantum was Democratic Republic of Congo, Namibia, Botswana the proud recipient of the Tanzania and Mozambique. Our plant has the capacity to “Business Leader in Zambia” supply the whole country and the regional markets.. award on 7 December 2012 sales@bisonite.co.zm in tribute to its malaria campaign work.

One other notable development involves the company’s plans to construct an airport, complete with a new 2,700 metre runway. In addition to the recently completed upgrades at Solwezi airport by First Quantum, this is expected to reinvigorate air travel into the western provinces of Zambia, something that is seen as vital to the future economic growth of the region.

Another interesting and unique aspect of the Trident project is the Forestry programme that First Quantum has developed. “The mine pit itself, at its largest, will measure eight kilometres by three kilometres,” Gladston points out, “and there is some beautiful timber that currently

Bisonite Zambia

2,700 Length of the new airport runway in metres

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turbo agencies

TURBO AGENCIES Turbo Agencies was established in 1986 in Gaborone, Botswana by its founder and still Managing Director Mr Keith Parry. The business was then expanded into Zambia (Kitwe) and the Congo in 2004. Due to exceptional growth in Zambia a new branch was opened in Lusaka in 2011 with the possibility of opening up branches in other African markets. Although we are based in Southern Africa, we have equipped heavy plant workshops in Burkino Faso ,Liberia and Sierra Leone. In 2011 Turbo Agencies was acquired by PSV Holdings, making it a public listed company. As part of our quality service we have an in house logistics team providing transportation of our products

through out Botswana, Zambia and Congo.

Our transport fleet includes 1 * 32 ton trucks, 2 * 28 ton truck, 2 * 8 ton trucks, 1 * 5 ton truck and 8 * 2 ton vehicles.

All our goods are consolidated in Botswana and transported on from there.

All vehicles are fully equipped with tracking devices for added safety and to ensure our customers get the right products at the right time. For our clients in North Africa we outsource our transportation which we have good relationships with (SDV, Rholig and others) enabling us to get the best possible service to our clients. www.turbo-agencies.com

turbo agencies

MANUFACTURERS REPRESENTATIVE AND DISTRIBUTERS

At turbo agencies our mission is to purvey to our customers a guarantee of quality, integrity and professionalism in both our products we supply and the way we conduct business. We share with our customers the 26 years experience we have in supplying and servicing the mining industry in central africa.

email: phillip@turboagencies.co.zm telephone: +260212219082 www.turbo-agencies.com

Where Quality Counts!

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FQM - Trident CSR

Buidings are built around the forest

sits on top of that area. To make the most of this what we have done is build a sawmill which will provide material to a furniture factory that we are building. Here we will be training local people to make furniture from the timber that we will have to fell. A carpentry workshop and training centre will be established in due course. The Forestry programme will employ 200 Zambians.

Gladston is quick to stress as well that

wherever First Quantum is able to plant a tree in an open space then it will do so. “On the main road into the plant site there is a huge roundabout, roughly the size of a football field, and on that roundabout we have covered the land with new trees. These trees are in addition to the 4,000-plus timber trees that we have planted on cleared land.

It is hoped that the trees planted in the next few years will provide the feed-stock for the

“First Quantum has a strong interest in assisting staff associated with the Trident project to attain home ownership through an affordable housing scheme�

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NEW PRECIOUS RESOURCE DISCOVERED

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FQM - Trident CSR

sawmill in eight-ten years’ Spencer Ogden time.”

Experience, flexibility and innovation: just three reasons Meanwhile First why Spencer Ogden is changing the face of global energy Quantum is also looking recruitment - and winning awards. Our specialist Mining to secure a conservation division follows suit, placing the industry’s finest candidates area that it will use for the in key roles the world over. restocking and conservation With offices in London, Scotland, Singapore, Houston, Hong Kong, Dubai and Cape Town, we connect globally of indigenous flora and and support locally, ensuring professional, efficient fauna. Furthermore the and seamless results for delivery on project teams and company aims to facilitate individual roles, contract and permanent. community based natural From live project tracking to proactive headhunting, our resource ma nagement end-to-end recruitment solutions do the job better, allowing programs and new Joint us to find the expertise our clients need in a market.

Forestry Management areas www.spencer-ogden.com at the adjoining Bushingwe and Lualaba Forest. The project has received broad support amongst traditional leaders and local communities, and is now awaiting Department of Forestry approval.

“I think our constant engagement with the local and central Government of Zambia, tribal chiefs and the population of the country has really benefited this project and remains at the forefront of everything we are trying to achieve,” Gladston states.

“It is in partnership with the Government and the Zambian Development Agency (ZDA)

zmW 128m First Quantum’s commitment to CSR over the next two years to support local communities

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BREZA Engineering LTD

BREZA Engineering ltd By adopting a European approach to its works, BREZA Engineering, in existence since 1998, is unmatched by its competitors within the Zambian market in the fields of structural steelwork, mechanical manufacturing, piping and supplementary civil/ electrical works. Our clients mostly belong to the mining, general construction, transport and agricultural products processing industries.Our owner-operator led business strategy, supported by our horizontal system of management, helps us remain flexible, yet just as efficient in handling special side-line tasks in instances where our large scale production based clients are not mobilized sufficiently.In addition to tapping into the local learning

BREZA Engineering LTD At BREZA Engineering our continental professional training and expertise in mechanical/structural steel aspects of the building trade blended with the skills of 100 Zambian employees allow us to deliver customized engineering solutions to our clients.

PO Box 39 0041 Lusaka, Zambia Phone: 00261 240301/ 246138 E-mail: breza@zamtel.zm E-mail: breza@coppernet.zm

institutions such as the University of Zambia and the Northern Technical College, we also do our bit for the socially challenged by employing graduates from the SOS village in Lusaka. We also ensure that professional, experienced engineers from abroad are physically involved in the skills transfer process that is so badly needed in Africa.We are proud and appreciate our involvement in the Trident mine projects.We strive to free the hands of the main contractors by taking on problems as and when they arise enabling them to concentrate on the main aspects of the new mine construction.

E. breza@zamtel.zm

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FQM - Trident CSR

Local events are carried out by FQM employees

“Ultimately all of our efforts are about creating a long-lasting legacy for the people of Zambia” that we are constructing our proposal for a multi-function economic zone, into which we hope to attract significant inwards and international investment in the years ahead.”

One of the agreements the company hopes to get from the government is for international companies to receive tax breaks in return for establishing operations in the Trident area.

By attracting business into the area First

Quantum believes it will create what will eventually be a self-sustaining town.

“What we want to see from the getgo,” Gladston says, “is an organised township complete with all the appropriate educational and health care infrastructure in place. Our efforts are also focused on getting some of the larger multi-national hotel chain and supermarket brands to

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FQM - Trident CSR

4,000+ Number of trees planted on the cleared land

come in and provide the initial support to what will be, for the first few decades at least, a mining town.”

Ultimately all of these efforts are about creating a long-lasting legacy for the people of Zambia and help to address one of the fundamental questions that arose right back at the start of the Trident project and that was, what will become of the region after the mine ceases to exist?

“It is for this reason that we have been so very keen to work with the ZDA to create that economic zone,” Gladston concludes, “to get the hotels and supermarkets set up, get the schools running, get water and electricity running so that when the mine does expire there will be a myriad of other things going on to sustain it. One of the things we are most conscious of however is for none of these developments to be flash in the pan such that when the mine finishes we have a ghost town on our hands. There is absolutely no reason why that needs to happen here.”

For more information about First Quantum Minerals - Trident project visit: www.first-quantum.com

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standard bank

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the Setting

standard How Standard Bank plays a key role within Africa’s emerging markets and its ongoing commitment to the continent

edited by: will daynes research by: richard Halfhide

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A gold wagon outside an early Johannesburg branch of the bank in 1895

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T

he First Quantum Minerals (FQM) story began in the late 90s and spans humble beginnings from a tailings retreatment process at Bwana Mkubwa in Zambia, to its present day achievable aspiration to be one of the world’s leading copper producers. The financing and development of Kansanshi marked the transition of the company to a fully fledged miner and the beginning of a spectacular growth story for the company over the last decade. Following the Kansanshi success, FQM expanded their footprint through the African Copper belt, the African continent and then on an international scale as the company diversified into Nickel and acquired Kevitsa and Ravensthorpe. Acquisitions continued with the Antares, Haquira Project in Peru and the most recent widely publicised Inmet acquisition, including the large scale Cobre Panama Project.

FQM growth story and Standard Bank support Standard Bank has partnered with the company throughout this story with a relationship dating back to the initial financing of the company’s flagship Kansanshi Project – Africa’s largest copper mine and the world’s eighth largest copper mine today. In December 2003 Standard Bank, as a Co-Lead Arranger and Underwriter, signed a $120 million export credit and commercial debt facility for the development of Kansanshi. Vaughan Wickins an Executive in the bank’s Mining and Metals teams comments, “the Kansanshi financing was a landmark transaction as it was the first

Standard Bank mine financing in Zambia done on a project finance basis. Standard Bank was confident to underwrite the senior loan which included the Export Credit Insurance Corporation of South Africa. The financing structure also incorporated an asset finance, overrun and power line cost element, however the senior loan facility was ultimately awarded the Project Finance Magazine Mining Deal of 2003 – Africa”. In addition to the senior loan support, Standard Bank signed a $6 million short term facility to finance the company’s capital contribution to ZESCO (the Zambian power utility), providing for the construction and installation of a transmission line and new substation to connect Kansanshi to the ZESCO power grid.

In October 2006, Standard Bank was a lender to the $400 million corporate facility that enabled the refinancing of the Kansanshi facility and financing for the company’s additional projects and general corporate purposes. By the end of 2006, FQM had four African assets including Kansanshi, Bwana Mkuba/Lonshi, Frontier Copper in the DRC and Guelb Moghrein in Mauritania.

2008 was a busy year for FQM. The company acquired Scandinavian Minerals and the Kevitsa nickel-copper-PGE project in Finland - one of the world’s largest undeveloped, sulphide nickel deposits at the time - and later in the year announced the acquisition of BHP Billiton’s Ravensthorpe nickel operation in Western Australia. FQM was advancing its plans to become one of the world’s leading nickel producers. Following a decision to commence development of the Kevitsa Project, Standard Bank was again

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mandated as a lead arranger on a $250 million debt facility to fund development.

Standard Bank Growth Story Standard Bank is the largest bank in Africa with over 150 years of operating history on the continent and employs more than 50,000 people worldwide. The bank operates in 18 countries in sub-Saharan Africa and is building Africa’s leading financial services organisation.

Africa is expected to benefit from sustained economic growth in the decade to 2020.

Standard Bank with its on-the-ground presence and unmatched knowledge of Africa’s economies, resources, clients and communities, is uniquely positioned to ride the wave of the African growth story.

Standard Bank operates around 550 retail branch outlets outside of South Africa and

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plans ongoing investment in its operations across the rest of Africa. Including South Africa the bank currently operates around 8,500 ATMs across the continent.

The strategic partnership with its 20 percent shareholder, the Industrial and Commercial Bank of China, has proved rewarding. In 2008 the $5.5 billion investment was the largest foreign investment into South Africa and largest foreign investment by a Chinese bank internationally. The transaction marries China’s appetite for commodities with Africa’s vast resources and Standard Bank’s expertise on the continent.

Standard Bank’s achievements have been acknowledged across the industry, with the bank recently being named as Best Investment Bank in Africa by Euromoney. The award adds to Standard Bank Group’s list of accolades received in 2013, including winning eleven

Standard Bank ‘EMEA Finance Achievement’ awards; the ‘African Deal of the Year’ award for Konkola Copper Mines financing in the 2013 Project Finance Deal of the Year Awards; ‘Commercial Deal of the Year’ in the 2013 Trade & Forfaiting Review; and being named ‘Best Trade Finance Bank in Africa’ by Global Finance.

Mr David Munro, Chief Executive of Standard Bank Corporate and Investment Banking said, “Our clients are at the heart of everything we do. We have a unique footprint and physical presence across Africa, global connectivity to serve Africa, unique sector expertise with a specialisation in natural resources and a talented team, all of which reinforce our position as the leading financial services organisation on the continent.”

Standard Bank’s mining and metals expertise Standard Bank’s focus on resources is supported by the vast potential of the African continent. It is an institution steeped in mining history with its head office situated in the South African gold region of the Witwatersrand in the Gauteng Province. There are not many institutions that can have their employees look out of the head office windows and see mining headframes in the distance.

Commenting on the bank’s support for First Quantum and its mining pedigree, Mr Wickins says “FQM’s experience and track record in successfully developing and operating complex projects has set them apart from other miners. It remains a key aspect that has underpinned Standard Bank’s ongoing support for the company.

It is a similar focus on technical expertise along with our track record that has seen Standard Bank finance the majority of new copper mine developments in Africa over the last decade, this includes financing for FQM, KCM, Equinox, Discovery Metals and Metorex. “ The mining and metals sector is high risk with the challenges only exacerbated in the current climate of falling commodity prices. At times like these it’s important for companies to partner with banks that have

“Standard Bank’s focus on resources is supported by the vast potential of the African continent” BE Weekly | 87

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a long term commitment to the sector and the continent. Mining and metals remains a core business for Standard Bank and its comprehensive service offering includes providing innovative and flexible financing, advisory, trading, ECM and treasury solutions to clients. The bank’s mining and metals team includes extensive technical expertise with individuals ranging from the various disciplines of mine engineering, geology, metallurgy and process engineering. We are able to leverage this in-house technical expertise and track record of successfully executed transactions to assist clients achieve their development objectives. The Bank’s network of offices in all the major mining regions of the world enables it to provide analyses of global commodity trends and to stay abreast of local developments.

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As part of the bank’s expertise in supporting the mining sector, Standard Bank is currently the leading ECM platform in Africa, closing twelve transactions in 2012 with a deal value in excess of $2 billion and being awarded Euromoney’s 2013 award for Best Equity House in Africa.

Additional product support to FQM While the funding support Standard Bank has provided to FQM has been an important aspect in assisting the company’s growth plans, the bank has also been a long standing provider of day to day banking support in Zambia, including provision of new ATMs and branches as well as situating bank staff on the client’s premises. The Bank’s FX trading teams situated in Lusaka, Johannesburg, NY and London offer real time market views and

Standard Bank

“Standard Bank is currently the leading ECM platform in Africa, closing twelve transactions in 2012 with a deal value in excess of $2 billion” trading solutions to mitigate currency risks and ensure efficient operational management.

In addition to transactional and FX support, the bank has an established capability in commodity trading, notably in the African copperbelt. Steve Reece Head of Base Metals Trading at Standard Bank commented on the physical trading environment in the region: “Standard Bank has actively supported mining companies in the region and established an impressive physical commodity capability over the last ten years. Our support to miners includes the ability to act as an offtaker and take physical Cu metal in a variety of forms including everything from concentrate through to LME grade copper cathode.

In addition we have provided short term working capital support linked to physical offtake solutions. In the case of FQM and various other miners, providing short dated QP hedging lines has assisted the miners in managing their near term commodity price exposure, whilst the provision by Standard Bank to many miners of longer dated lines has helped those miners provide their debtholders and shareholders with price security in extremely volatile times” FQM has a good understanding of commodity sales and marketing, following the acquisition of the trading company,

Republic House in 2010. The marketing and sale of the company’s copper production is handled by Metal Corp Trading, the separate entity it established following the acquisition.

Standard Bank’s strength in global commodity trading is supported by 24 hour coverage of spot, forward, options and other derivative instruments in precious and base metals as well as capability in iron ore and other metals.

Standard Bank in Zambia In Zambia, Standard Bank trades as Stanbic Bank and was established in 1992 offering Personal and Business Banking, Corporate and Investment Banking and Wealth Management.

The Bank has 22 branches spread across the country, including the Copperbelt and North Western Province, with 48 ATMs all equipped with VISA facilities. The bank has invested significantly in growing its capacity in Zambia across both these provinces.

Standard Bank’s Corporate and Investment Banking business in Zambia serves a wide range of client requirements across banking, finance, trade, risk management and advisory services. The division has built a deep understanding of the market dynamics in Zambia and maintains a specific focus on industry sectors that are

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“The work done in Zambia, South Africa and the UK has added significant value to the client and increased the strength of the relationship” most relevant to Zambia and have a strong local value proposition, including mining and metals, telecommunications, power and infrastructure, agribusiness and financial institutions. The local team is able to provide clients with relevant experience and deep insight into the local commercial and regulatory environments.

For both FQM and Standard Bank, Zambia remains an important country of focus.

Standard Bank’s strong presence in Zambia means the bank is well positioned to continue supporting FQM’s Zambian growth strategy.

FQM’s current assets in-country include a strategic investment in Mopani Copper Mines (whose assets include the Mufulira mine, smelter and refinery and the Nkana mine, concentrator and cobalt plant), the expanding Kansanshi Project, construction of a copper smelter at the mine, and the Trident Project incorporating Sentinel (Copper), Enterprise (Nickel) and Intrepid (Uranium).

In terms of location, the flagship Kansanshi mine and Project Trident are situated in the North Western Province of Zambia some 15 kilometres and 150 kilometres west of Solwezi, respectively. Solwezi has quickly grown into a major mining centre serving the aforementioned projects as well as Barrick Gold’s Lumwana mine. The area is

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capable of producing well in excess of 1 M tonnes per year of copper as well as other by-product metals including gold. The region has become an increasingly important province for the country.

The Trident Project will be built around a new urban development, Kalumbila, in the North Western Province and the Bank has been at the forefront of providing financial services and support to FQM, notwithstanding the relative infancy of this particular initiative.

We are providing a temporary drop-down ATM solution whilst the town and mine are being constructed. Once operations begin in earnest, the Bank shall open a full-service branch at the mine to ensure access by the company to the best commercial banking services possible and minimal disruption to operations at the mine.

Over the last two years, Zambia has introduced significant and far-reaching regulatory changes. Several of these have presented challenges to businesses including FQM, as one of Zambia’s largest tax payers.

Statutory Instrument 55 (Monitoring of Balance of Payments), introduced in July 2013, has required significant operational planning and adjustments. Standard Bank set about understanding the implications of the new regulations and in collaboration with

Standard Bank

FQM and the regulator, formulating solutions and human capital support to guide the client through the process. The work done by the Bank in Zambia, South Africa and the UK has added significant value to the client and increased the strength of the relationship.

Particularly noteworthy, underlying the unique relationship that exists between the two businesses is the decision to commit part of the Bank’s headcount solely to FQM at Kansanshi as a result of SI55.

Stanbic Zambia continues to service a number of the other major miners in-country, including Barrick Gold and Vedanta Resources.

More recently the Standard Bank Group won Project Finance magazine’s 2012 African Mining Deal of the Year for the $700 million project funding for Konkola’s development of the Konkola Deep Mining Project.

Paul Richards, Head of Corporate and Investment Banking at Stanbic in Zambia said, “We are African in ethos and culture. I personally take much pride and comfort from

one of our more recent strap lines, which I think describes in two short sentences the essence of our Bank. “They call it Africa. We call it home”. We aim to build the leading African financial services organisation using all our competitive advantages to the full. We will focus on delivering superior sustainable shareholder value by serving the needs of our customers through first-class, on-the-ground operations in chosen countries in Africa. We will also connect other selected emerging markets to Africa and to each other, applying our sector expertise, particularly in natural resources, globally” It is a testament to the Zambian Government’s commitment to supporting the mining sector that FQM has had the confidence to commit to its large scale development plans in the country. Following commissioning of Sentinel and further Kansanshi expansions, FQM will initially be targeting annual copper production in Zambia of approximately 700,000 tonnes per annum. Planned capital expenditure in-country will be in the order of $3.4 billion.

Africa is a key focal point for growth within the emerging markets and Standard Bank plays an important role in continuing to support development, leveraging its people, expertise and track record. Standard Bank’s commitment to the continent and the sector is evident - “They call it Africa.

We call it home”.

For more information about Standard Bank visit: www.standardbank.com

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Henkel South Africa

Sticking to what’s best During the course of Henkel South Africa’s history it has consistently displayed a commitment to sustainability and its ever-growing importance to the Sub-Saharan market

written by: Will Daynes research by: Paul Bradley

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Henkel South Africa

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ounded in 1876 and today headquartered in Düsseldorf, Germany, Henkel is a recognised holder of globally leading market positions in the consumer and industrial businesses. Boasting a host of reputable brands including Persil, Schwarzkopf and Loctite, Henkel has some 47,000 employees operating throughout the world across the group’s three business sectors; laundry and home care, beauty care and adhesive technologies.

In the last of these categories Henkel is undoubtedly at the top end of the market when it comes to delivering adhesives, sealants and surface treatments to consumers and craftsmen, and for a wealth of industrial applications.

Part of the group’s Europe, Middle East and Africa region, Henkel South Africa is seen as one of, if not the major player when it comes to adhesives in Southern Africa. The company’s operations cover a wide customer base including companies operating in the industrial, automotive and metal industries, all of whom it serves from its manufacturing facility in Johannesburg.

Much like the wider Henkel group, Henkel South Africa has built its reputation on delivering good consistent results and its ability to compete across various applications and technologies is something that industry watchers have come to know and respect.

Having its own manufacturing facility is another important positive for the company. What it has found with many of its competitors is that they rely on importing products into the marketplace. This can

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Bidvest Panalpina Logistics Bidvest Panalpina Logistics and Henkel recently entered an agreement with BPL implementing a dedicated warehouse management solution.

Strategically located in 25 facilities across South Africa, BPL has a combination of dedicated and multi-user warehousing including both free and bonded storage.

Our experience and understanding of complex supply and demand chains allows us to synchronise cargo flows through our infrastructure, inclusive of airfreight and ocean freight, forwarding and clearing, customised warehousing, transport and distribution solutions, the objective being to increase overall

efficiency of clients’ particular logistics requirements. BPL offers an integrated logistics service in all aspects of the global and local supply chain.

E. info@bpl.za.com www.bpl.za.com

Henkel South Africa

have a negative impact, particularly in confidence is that fact that it believes that difficult economic times, when you consider its superior products, brands and technology, factors like the highly volatile interest and together with its competitive internal cost currency rates that we have experienced in structure, can carry it through the more recent years. What this means for Henkel challenging times.

South Africa is that by manufacturing Don’t take this to mean however that this locally it actually benefits from significant is a company prepared to rest of its laurels.

Indeed there is a great deal happening cost advantages in the long run.

While the company did experience strong throughout Henkel South Africa to not only business growth in the respond to today’s market years immediately following conditions, but also to better 2008, it is correct in saying equip it for the future. Over that the current global the last two and half years economic climate has called the company has been for a more conservative involved in an important Henkel employees outlook. Nevertheless, what logistics redesign project across the world gives Henkel South Africa with the aim of reviewing

47,000

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Memcon (Pty) Ltd Memcon (Pty) Ltd in conjunction with Henkel South Africa engineered and manufactured a customised membrane filtration plant. This world class automated MF Plant processes waste water streams from all the production lines within the manufacturing facility ensuring acceptable municipal discharge limits 24 hours a day.

Upgrades to the existing plant can be made to further improve the water quality to fresh water standards for reuse in the manufacturing facility.

Technology is based on cross flow filtration principles utilizing ceramic membranes; unlike dead-end filtration the cross flow velocity through the plant

causes the feed liquid in circulation to scour the surface of the membranes creating a constant cleaning effect with minimized chemical cleaning.

Modular design allows for any flow rate with capacities which can be increased at a later stage by adding more modules.

E. info@memcon.co.za www.memcon.co.za

MEMCON Total Process Solution® (MTPS®) provides customised membrane technology solutions for liquidliquid and liquid-solid separation.

MEMCON membrane systems can mechanically separate any kind of liquid into valuable and unwanted substances as part of the client’s production or effluent processes.

MEMCON’s comprehensive laboratory and pilot plant equipment are used to assist in feasibility studies and project costing forecasts.

Customer Benefits: Legal environmental compliance with reduced operational expenditure by designing a technical solution that guarantees compliance with environmental legislation (Local and International).

Reduced Total Cost of the client’s operational process (lowering operational expenses, recovering valuable substances back into client’s process, i.e. fresh water). www.memcon.co.za | +27 11 534 3938 | info@memcon.co.za M I C R O F I LT R AT I O N | U LT R A F I LT R AT I O N | N A N O F I LT R AT I O N | R E V E R S E O S M O S I S | M B R

Henkel South Africa

the whole of the company’s investments throughout the business where possible, logistics chain.

At its most complex, the perhaps the best recent example being the capital it company’s logistics chain previously involved working has spent to install a series Year Henkel was founded with some 17 different service of new effluent filtration and logistics suppliers. What plants. Taking up a space of it has done now is to redesign just 3x5 metres these plants the entire logistics model of the country will take used water and reduce its effluent and it is currently looking to find service content be up to 100 times, thus allowing providers who would be capable of covering the filtered water to be completely reused. the whole of that model. Successfully doing so This investment is another example would of course bring cost savings to Henkel of Henkel’s global strategy to improve South Africa, however the biggest and most its sustainability footprint being put important beneficiaries would be efficiency into action. Considering the geographic and customer service. markets that it operates in, the company Meanwhile, Henkel South Africa has found its sustainability credentials has continued to look to make positive have become a significant point of sale.

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“the African market needs to be approached with due care, research and understanding, and that is precisely the way the business operates�

With South Africa being something of a dry country developments like its use of these eff luent filtration plants are all the more important, not only for its reputation as a responsible company but for the communities in which it operates.

Across the wider Henkel group there is a major global rebranding initiative currently

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going on,with the aim of reducing the complexities that arise from possessing a huge portfolio of trade and brand names.

As recently as early July the first Henkel business unit kicked off its rebranding activities. The process Henkel is involved in involves reducing its total brand portfolio to five major brands that all other products

Henkel South Africa

will then be grouped into. This is obviously a major logistical expertise and one that it is very focused on throughout the organisation at present.

Southern Africa, south of the Sahara, is of considerable strategic importance for Henkel and as such it has been working extensive over the last two-to-three years to evaluate the opportunities the market has to offer.

The company has always understood that in order to grow accordingly it needs to first identify applications or markets that best suit its operations before targeting them. What it also knows to be true is that the African market needs to be approached with due care, research and understanding, and that

is precisely the way the business operates.

This methodical approach has enabled the company to successful expand upon its export side of the business to other important African markets and it such growth that Henkel South Africa is clearly focused on. Going forward it will continue to use all of the strengths at its disposal in terms of brands, technologies and innovation in order to identify those areas in which it can grow, while also retaining its competitive advantage.

For more information about Henkel South Africa visit: www.henkel.com

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Leni Gas & Oil (LGO)

Delivering

growth Chief Executive, Neil Ritson discusses how, by tapping into Trinidad’s underexploited resource wealth, Leni Gas & Oil (LGO) is fast on its way to becoming one of the premier junior oil companies

written by: Will Daynes research by: Robert Hodgson

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Altech-2 rig

Leni Gas & Oil (LGO)

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oasting one of the highest growth rates and per capita incomes in all of Latin America, Trinidad and Tobago is among the wealthiest and most developed nations in the Caribbean. It is also the leading Caribbean producer of oil and gas, and its economy is heavily dependent upon these resources, with them accounting for approximately 40 percent of its GDP and 80 percent of its exports.

Boosted by recent oil finds, including the 48 million barrels discovered off south-west Trinidad in 2012, the industry continues to thrive, drawing in investment on a regular basis. One company that has been established in Trinidad for several years now is Leni Gas & Oil (LGO). Incorporated in 2006, the company’s strategy is based around the simple concept of delivering growth through the acquisition of proven reserves, enhancement of producing assets, and the identifying and acquiring of underexploited projects.

“In many respects the most important progress that the company has made has come in the last couple of years,” states Chief Executive, Neil Ritson. “In that time we have really focused our efforts on the reactivating of old oil fields where we have identified opportunities for additional reserves and production that have previously been overlooked for various reasons.”

Turning back the clock slightly, LGO’s original asset of note was the Ayoluengo oilfield, one that was originally discovered in the 1960s by Chevron and operated by LGO since October 2007. Having spent the much of the next five years developing Ayoluengo the decision was made to expand

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40% Of Trinidad’s annual GDP stems from oil and gas

First sale from Tank 2

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into other areas of interest in order to grow more rapidly. Initially this led the company to the Gulf of Mexico and it was around this period in its history that LGO became exposed to Trinidad.

“Almost immediately,” Ritson continues, “we came to the realisation that Trinidad was a very good match indeed with our corporate strategy and that this location, which has been an active producing region for more than 100 years, possessed a cost structure that offered us a better set of opportunities to grow than that which exists in Europe.

With this in mind we decided to focus our future investments on the region and that has become core to our strategy going forward.”

At the heart of LGO’s operations in Trinidad is the Goudron Field. It does however also hold assets in the form of the Icacos Oilfield, the Moruga North leases and the Cedros Peninsular leases. Located between the East Moruga and Beach Marcelle fields in south-eastern Trinidad, Goudron was originally discovered

by Trinidad Leaseholding Limited in 1927 and was largely developed in its current form by Texaco between 1956 and 1986. It was then in late 2009 that a field reactivation contract for Goudron was signed and this contract was acquired by LGO in October 2012.

Leni Gas & Oil (LGO)

Sales Tanks 1 and 2 at Goudron

“What we are doing at Goudron today is using our expertise in field well reactivation to take wells that have been neglected and bring them back into use,” Ritson explains.

“In doing so we take a TLC approach rather than a high-tech one. These wells are not in a condition that makes them conducive to many new technologies. Our approach has already started to create a positive return with production from the field rising

from an incredibly low base to around 350 barrels a day, which represents growth of more than 750 percent in only nine months of operations.”

LGO’s move into the Trinidadian market came at a time when government and industry figures had become increasingly vocal about the decline in local production. By coming into the region with an expressed aim of bringing underexploited projects back into production

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“For us this is a country that has the potential to help us grow into a company capable of producing up to 5,000 barrels per day�

Altech-2 rig at the Goudron field

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Leni Gas & Oil (LGO) the company quickly gained the support of local bodies and the government.

As Ritson goes on to highlight, this immediate support wasn’t the only benefit that the company gained from setting up operations here. “Trinidad has a long history of oil and gas activity and that has resulted in an experienced local workforce.

This has allowed us to staff our organisation exclusively with Trinidadians. Indeed there is not a single ex-pat within our local workforce and this gives us a unique strength in the marketplace.”

When it comes to the medium term plans for its Goudron asset, LGO is currently working with approximately 90 old wells across the field, which together are expected to contribute around 400 barrels per day at peak production. The future beyond this involves the drilling of new infill wells across the existing area.

“By using state-of-the-art drilling technologies we plan to drill 30 new wells and we expect to achieve a significant uplift in production,” Ritson says. “Currently we are awaiting the environmental consent to commence this work and while it will then take a month or two to mobilise equipment and start the programme, executing this work really starts to change the forward momentum of the business. The recent

GEPL and LGO technical staff

awarding of reduced overriding royalty terms from Petrotrin at Goudron will also assist us to more rapidly deploy capital.”

When combining both its Spanish and Trinidadian operations, LGO’s group production is currently running at between 400 and 450 barrels per day, which is significant by junior oil company standards.

With new drilling the company anticipates this figure quickly rising to between 1,000 and 2,000 barrels per day.

As far as the long-term future for the company goes, Ritson’s thoughts have also begun to turn towards the planning of secondary recovery at Goudron. “While Goudron has to date only produced somewhere between four and five million

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Goudron tank battery

Leni Gas & Oil (LGO)

750% Of Trinidad’s annual GDP stems from oil and gas barrels, it actually has a very significant in-place volume and our task will be to start giving the field more energy via water injection and start to sweep some more of that oil into the producing wells. That is one particular programme that can also start once we commence with new drilling.”

In the meantime LGO is naturally aware that there are other opportunities in Trinidad that it could one day capitalise on.

“We are a company that is prudent in our growth strategy,” Ritson concludes. “We don’t see ourselves taking on more than we can reliably deliver, but saying that we have negotiated some other options in Trinidad, other opportunities that we believe have the potential to give us a good return on production growth and we will continue to work those so that they provide us on-going and sustainable growth. For us this is a country that has the potential to help us grow into a company capable of producing up to 5,000 barrels per day. Our job is to go out there and utilise our strengths to make this a reality.”

For more information about Leni Gas & Oil (LGO) visit: www.lenigasandoil.com

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Port Authority of Jamaica

Ports in

a storm

We look at the work of the Port Authority of Jamaica (PAJ) and the implications for the strategically vital Kingston Container Terminal

written by: John O’Hanlon research by: Robert Hodgson

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Port Authority of Jamaica

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ith limited natural resources and not much in the way of large manufacturing industries Jamaica is reliant on its tourist trade, the agricultural products, notably bananas, for which it has become famous, and its service industries. Its ports are naturally the focal point of the tourist industry, however the capital Kingston is also the main trading port of the country. It is home to the strategically important Kingston Container Terminal (KCT), a facility that is expected to boost Jamaica’s importance in the region at precisely the time the regional shipping trade is being transformed by major expansion of the Panama Canal.

Within PAJ’s remit there are three major international ports - the Kingston Container Terminal, the Port of Montego Bay and the Port of Ocho Rios. The Port Authority of Jamaica acquired the Port of Montego Bay in 1986.

It is the island’s second international port.

Port Handlers Limited, a private company, manages the port through a management contract. This fiscal year the company is expected to turn over $108 million.

Owned by the Authority itself and operated by its subsidiary Kingston Container Terminal Services Ltd, the Kingston Container Terminal has established an enviable position as the premier container transhipment hub in the Caribbean. It lies on the main shipping route for traffic entering and exiting the Panama Canal. Already a major contributor to GDP growth, KCT is the feather in the Port Authority’s cap.

The Port of Kingston, as well as being

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Coloured Fin Limited In 1989 Coloured Fin Limited was established and registered as a limited liability company in accordance with the Laws of the Republic of Trinidad and Tobago, in recognition of the growing need for towage and other services in the shipping industry in Trinidad and Tobago in particular and the wider Caribbean in general.

Coloured Fin Ltd was established with six employees headed by Chairman Capt. Stanley S. Mathurin a Master Mariner. The Company now has 300 permanent and 38 contracted employees consisting a cadre of qualified and highly experienced Masters, Navigating Officers, Engineers and Crew.

The Company, in addition to its towage, water delivery, passenger and Courier services (supplies etc.) to vessels outside the territorial waters of Trinidad and Tobago, provides line handling launches and crews at the LNG terminals at Point Fortin and Point Lisas.

The Company’s goal is to be the foremost provider of ship management, towage, passenger, water delivery, courier and sale and purchase services in the Caribbean, with a fleet of well maintained, equipped and professionally operated vessels at competitive prices.

E. info@colouredfin.com www.colouredfin.com

COLOURED FIN LIMITED Coloured Fin Limited’s services include the following: • Berthing and Unberthing • Towing and salvaging services • Line handling / Crew boats • Drill / potable water deliveries • Courier services- Charts, stores, spares etc delivered outside of territorial waters • Marine Management • Slops Removal Tel: 868 634-4834 Email: info@colouredfin.com www.colouredfin.com

Port Authority of Jamaica

the gateway to Jamaica’s capital city, is the seventh largest natural harbour in the world.

Kingston Harbour consists of an almost completely landlocked area of water, roughly ten miles long and two miles wide. Much of this water, even close to shore, is deep enough to accommodate large ships. As a result of this, over the years following its establishment in the early 17th century very many wharves and finger piers – jetties built

at right angles to the shore - were constructed within the Port of Kingston.

One of the great disadvantages of the old finger-piers was that they concentrated a large number of ships on a relatively small area of shoreline. This might have been advantageous in a harbour short of deep berths and adequate access routes, but it proved a crippling disadvantage to Kingston, whose roads leading to the harbour had not

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Cilect Engineering Ltd

Seen

Cilect Engineering Limited began trading in 1998.

Our work today is primarily on behalf of Bauxite and Aluminia companies in Jamaica, however we have also completed work for various government agencies and private companies in the past.

We specialise in the fields of building construction, civil engineering works, rail track maintenance and consultancy. Our skilled employees are experts in carrying out crane rail thermite welding and installation, as well as other welding and fabrication based tasks.

E: cilectengineering@gmail.com

Contact us today and put your company in the spotlight!

vincent@bus-ex.com

Port Authority of Jamaica

been designed to take this kind of traffic. of which was completed in 2009. With a By the mid-1950s it was obvious that some current capacity of 2.8 million TEUs (twenty solutions would have to be found for the foot equivalent container units) the port is problems of Kingston’s port, which was ready for expansion up to 3.2 million TEUs becoming increasingly inadequate for the in its current configuration by converting rising quantity of goods flowing through it. available land into further container storage Work on the new port began in 1964. space. The site has three operating terminals, Engineering work went on throughout 1965. each of them dredged to a depth of 13 metres The first ship docked at Newport West in and equipped with the latest materials 1966 and by 1971, the old piers had mostly handling gear as well as a computer-aided been abandoned. To open Newport West, the management system for both operations and SS United States, one of the maintenance. Equipment largest ships to visit Jamaica includes 19 ship-to-shore up to that time, docked there gantry cranes, with four on February 14 1966. super Post-Panamax KCT has gone through cranes among them; 30 a number of expansions stevedoring chassis; 28 Moves at KCT in FY 2011/12 and improvements, the last yard tractors; 30 yard

977,144

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trailers; two 4,000 horse-power tugboats; 73 straddle carriers; 24 trailer trains; four train tractors, and nine forklifts.

In 2011/12 the terminal handled a total of 977,144 moves, around ten percent short of its target and of the previous year’s performance, and this brought the opportunities to be derived from the impending Panama Canal Expansion were brought into sharp focus, said PAJ chairman Noel Hylton.

“The expansion is of seminal importance as it stands to change the characteristics of the regional containerised cargo trade.”

It will result, he predicted, in realignment of trade routes serving key markets in the western hemisphere, as shipping lines consolidate operations to seize the benefits from economies of scale and shift operating capacity to all-water services as a means of serving the North American markets. “The widening of the Panama Canal will have a transformative effect on the regional port and shipping industry and will result in the introduction of ultra-large ships and the emergence of a regional mega-hub. The expansion project will enable large vessels of up to 12,000 TEUs to access the Central America and Caribbean Region from the Far East via the Panama Canal.”

Hylton is convinced that this will result

in an increase in the average size of vessels operating across the region, with shipping lines calling at fewer ports so as to maximise the cost advantages from the enlarged ships.

“The lines have already begun to undertake steps to rationalise their operations into a single hub,” he says. “Given the Port of Kingston’s strategic geographical position, there is an immense opportunity for it to become a mega hub.”

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Port Authority of Jamaica

The Port of Kingston has several strategic advantages. It is the only port in the Central American and Caribbean region that has experience in handling 10,000 TEU ships. Strategic investment over the years means that KCT in particular is now ahead of its regional competitors with larger terminal area, more ship-toshore gantry cranes and greater berthing capacity. “Kingston offers less deviation as it is ideally located on major shipping routes, specifically the North-South course from Panama to the US East Coast.” Hylton points out. “The Caribbean Transhipment Triangle – from Freeport in the North to Kingston in the West and Port of Spain in the East, indicates our strategic position for cargo exiting the Canal.”

All major works under the Fifth Phase Expansion project to lift KCT’s capacity from 1.5 million to 3.2 million TEUs have now been completed. And more land will be acquired as it is needed for operations. The expansion project that will double Panama Canal’s capacity from its current 300 million tonnes a year is due to be completed in the first half of 2015. It will boost not only PAJ’s container business but also its very important cruise market, which remained more profitable during the recession period than did its cargo volumes.

For more information about Port Authority of Jamaica visit: www.portjam.com

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