MILESTONES
Dankmeyer Prosthetics and Orthotics demonstrates “a commitment to the client.”
PHOTOS: Dankmeyer Prosthetics and Orthotics
making them feel welcome in the process,” says Charles Dankmeyer Jr. The facility has consistently demonstrated a “commitment to the client,” adds Hopkins, the facility’s CEO and president. “We take care of the patients we work with.” The facility has successfully positioned itself as part of the rehabilitation team. “We work with physicians, therapists, nurses, PTs, OTs, and patients and their families,” Hopkins says. The team approach has sustained the facility throughout the years: “We’ve got friends and the support of our community.” Practitioners at Dankmeyer P&O strive to stay on the cutting edge of the latest research and new technologies. The facility was the first in Maryland to produce plastic prostheses, endoskeletal prostheses, electronic prostheses, and plastic-molded orthoses for spine, lower limb, and upper limb. Dankmeyer teamed with the Johns Hopkins Applied Physics Laboratory in the development of powered upper-limb prostheses. The facility also has a residency program, which helps develop staff, and participates in local and national research programs. Charles Dankmeyer Jr. believes another key ingredient to the facility’s success is the administrative staff’s attention to detail: “We have justification and documentation for everything we do,” he says. “Any time we have faced scrutiny—be it
a Medicare audit, insurance inquiry, or disability claim—we always have the documentation in hand and ready.” Hopkins also credits a committed staff with keeping the facility running smoothly: “We have an awesome group of people who work here,” he says. “We maintain a family environment for our staff. We all get along well and are committed to the idea of taking care of our patients.”
How the Facility Will Thrive in the Future
In the years to come, Dankmeyer Prosthetics and Orthotics will “continue to put our clients first, and maintain our place on the rehab team,” says Hopkins. He also plans to research new technologies to incorporate into patient care, and to embrace the future: “We’ll take change as it comes while staying true to our mission,” he says. Charles Dankmeyer Jr. sees a sustained need for O&P practitioners, and a need for exceptional O&P facilities, for many years to come: “There are an increasing number of people who will require the services of orthotists and prosthetists,” he says. “We need to continue to demonstrate that we are the best people to provide that care. I think people will continue to find this a rewarding profession.”
MILESTONES Is Your Facility Celebrating a Special Milestone in 2015?
The O&P Almanac would like to celebrate the important milestones of established AOPA members. To share information about your anniversary or other special occasion to be published in a future issue of O&P Almanac, please email cumbrell@ contentcommunicators.com.
O&P ALMANAC | NOVEMBER 2014
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