GOLDEN RECOGNITION FROM THE GOLDEN ARCHES When it comes to serving large numbers each day with consistency a restaurant relies heavily on the quality of its equipment. When that large number is ’68 million’, and the restaurant is known across the world for its uniformity, well… the stakes are that much higher.
That’s why the team at Moffat was particularly proud to recently win important recognition from McDonald’s. The ‘System First’ award is the highest achievement a supplier can receive from McDonald’s.
The Moffat team provided research and development, technical support, purchasing and ongoing customer service. QSR Manager for APMEA Keith Russell was a vital part of these efforts.
McDonald's has restaurants in 118 countries and territories around the world, operating over 35,000 restaurants and employing more than 1.7 million people. A big part of the restaurant’s initial appeal and subsequent success has been with the standardised systems and strict preparation and service rules behind the brand.
“This is the first time Moffat have won such an award with McDonald’s,” said Moffat’s General Manager of Sales & Marketing Michael Lillico. “It’s a great achievement and recognition to the entire business that was involved in the process of creating, developing and installing the equipment platforms.”
Servicing such a client requires a wide range of individuals with an equally sizable amount of skill – brought together with a coordinated focus. For Moffat, that meant involvement from the very beginning of the project. It was crucial to understand the requirements of the business, the unique needs, specific applications, menu development and future development of new products and associated systems.
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