USPTA ADDvantage Magazine - March 2023

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2023
March
USPTA IS CELEBRATING WOMEN’S HISTORY MONTH MICHELE KRAUSE & RAMONA HUSARU

Asour wonderful industry continues to grow and change, we too are evolving by developing a certification pathway that is responsive to what our applicant pool wants. We have to do what is right for our membership and we are convinced that our applicants are better prepared for the rigors of our profession upon completion of our new certification pathway. In addition to elevating the standards of our tennisteaching professionals, we’re also expanding opportunities for our members to add pickleball, padel and platform tennis certifications to their repertoire. With greater emphasis being placed on the alternative racquet sports at facilities across the country, USPTA members need to be educated so that they can implement these activities.

Restructuring the Certification Department

In late December, we announced that Ramona Husaru has been promoted to serve as both the Director of Education and the Director of Certification. Ramona has proven she is a huge asset to the USPTA over the past 14 years with both her tennis knowledge and work ethic. She’s the first female to hold the Director of Education role, overseeing the Association’s continuing education program that includes face-to-face conferences, online education, and the membership’s compliance with the continuing education requirement. She is also a Coach Developer conducting certification trainings and tests. Ramona led the production of the “On Court with USPTA” instructional show that aired on

Tennis Channel for over ten years and has been instrumental in expanding and innovating the Association’s educational offerings. Now, she is adding new responsibilities to her current role, by also overseeing the certification department on a day-to-day basis. Her focus will be dealing with the Coach Developers (identifying, training, and leading) and the Teaching Essentials (TE) workshops. Always up for a new challenge, she’s also pursuing a PhD in Performance Psychology! As the saying goes, busy people just seem to get busier.

Immediate Past President, Feisal Hassan, has also agreed to add to his duties in this area. He currently serves as our Co-Chair of the Certification Committee and is our Lead Coach Developer for the TE workshops. Feisal will be conducting the majority of the workshops in 2023, as we ramp up our offerings and number of Coach Developers.

We are excited with this new direction and continuing the work with our certification pathway. Please help us congratulate Ramona and Feisal on these expanded responsibilities!

MARCH 2023 42 ADDVANTAGE MAGAZINE CEO MESSAGE
John Embree, USPTA CEO Ramona Husaru and Chanda Rubin at the 2022 USPTA World Conference in New Orleans, LA.

as part of its alternate racquet sports program in February of 2022. In that short time, we have offered close to 100 certification workshops and have certified just under 400 members. Leading the charge are 17 Head Pickleball Coach Developers, one in each division within the USPTA. As we continue in 2023, we look forward to increasing the number of Pickleball certifications offered and getting more USPTA professionals Pickleball certified.

Pickleball is here to stay, folks, like it or not! Our members need to be prepared to deliver pickleball instruction and programming in their facilities where pickleball is played. If that is what the customer wants, it is up to us to make it as dynamic and enjoyable as possible.

Marcos del Pilar Continues to Lead the Charge

Since 2021, USPTA has partnered with Marcos del Pilar and PadelMBA to offer Padel certifications. The certification program is recognized and endorsed by the United States Padel Association (USPA). By attending these certification courses, you can expect a vigorous on-court teaching and learning experience, including detailed teaching and feeding techniques, video review, access to online videos, and an extensive Padel resource manual and templates.

Marcos del Pilar is the best in the business with over 25 years of expertise in Padel club management and is currently the President of USA Padel, the governing body. With the interest of Padel rapidly climbing, now is the time to join the ranks!

New Lead Platform Tennis Coach Developer

With the growth of Platform Tennis over the past several years, especially coming out of COVID, the USPTA recognizes the need to keep up with that surge in interest by certifying USPTA professionals in Platform Tennis. Michael Cochrane has agreed to serve as the new lead Coach Developer for USPTA Platform Tennis.

In this new role, he will be coordinating Platform Tennis certifications throughout USPTA divisions where Platform Tennis is vibrant and where the Association has other Platform Tennis testers/CDs in place to deliver these certification

exams. In those areas where the USPTA does not have a CD in place, Mike will conduct certifications for those that need USPTA Platform Tennis certification. As he travels the country to play in various Platform Tennis events, he will add a certification day in that market.

Undoubtedly, Mike has been one of the most influential platform tennis players and teaching professionals in the sport for the last 30+ years. He won the APTA Men’s Open National Championships in 2007 and was a finalist two years prior. Not only has he served on the APTA Board of Directors for two years (2006-2008), but he also co-founded the Master Athletics/ Viking Academy over 25 years ago, has been the Director of Platform Tennis at such reputable clubs as the Country Club at Fairfield, Brooklawn Country Club and is currently at the Saucon Valley Country Club in Bethlehem, PA.

Mike knows anyone and everyone in the game today. There is no one better to represent our Association in the Platform Tennis community than him. I look forward to watching him make a huge difference in USPTA Platform Tennis certifications.

As you can see, there is a lot going on in the USPTA world of certification and education. Our certification remains the industry standard and we are going to do everything we can to continue to increase the number of opportunities available to you to elevate the standards of tennisteaching professionals but also grow our membership with those who desire to become USPTA certified. *

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Themission of the USPTA is to raise the standards of tennis-teaching professionals and coaches as well as promote a greater awareness of the sport. This is done through our close working relationships with our 17 divisions and our thousands of certified professionals. In relation to Diversity, Equity, and Inclusion, where does USPTA stand?

According to our strategic plan, Diversity, Equity, and Inclusion plays a defining role in the success of USPTA and our members. USPTA’s overall awareness and attention in the DE&I space is something I am proud to be a part of. As the Chair of the DE&I National Committee, it is my privilege to work with USPTA professionals from across the country, representing our 7 taskforces and their related communities.

By identifying these communities, we have been able to learn and find ways to better assist, develop, and recognize the differences within each community. We have given another voice to our diverse groups through community involvement, social media engagement, and other pathways.

Sarah Flood, the chair of the LGBTQ+ taskforce explains, “The USPTA LGBTQ+ taskforce plays an important role in educating others in the tennis industry and supporting its members that identify and closely associate with this community. We want our members to feel included, and know that there is support for them, if needed. It is important to highlight all DE&I

communities and serve with purpose and respect for others, and the USPTA is making it easier for professionals to find their voice and to question the way in which we value others.”

Flood also believes, “Great leaders value people equally and treat people equitably. Equity helps all individuals have a chance at success. The USPTA is doing a tremendous job of highlighting communities within our taskforce and providing opportunities and education for all who are involved and want to learn more.”

Our successes can also be defined by our community events and our working relationships with each other. Below are just a few of the successes in 2022 for the DE&I Committee, our taskforces, and the overall USPTA community.

In May, during Asian American and Pacific Islander Heritage Month & National Tennis Month, members of our Asian American taskforce hosted both an adult and junior event with clinics and match play in Virginia.

“We wanted to bring peoples of Asian American Pacific Islander descent together under one roof, to celebrate Asian American Heritage month and tennis,” said

USPTA TASKFORCES

The DE&I committee and the related taskforces have been a great opportunity to get involvement and participate with USPTA professionals from diverse backgrounds representing many of our 17 divisions. Jacob Eusebio and his mom, Wendi Eusebio are new USPTA members who joined the USPTA Adaptive Task Force in January 2022. Jacob’s brother, Evan is on the autism spectrum, and he believes tennis is what has helped him connect with his brother. “Jacob and Wendi bring tremendous value to the USPTA Adaptive taskforce, and we are grateful they joined the USPTA,” said Lisa Pugliese-LaCroix, the chair of the Adaptive Tennis taskforce.

The recent partnership between USPTA and the WTCA is another example of USPTA’s continued focus on diversity and inclusion within the tennis industry. “We are thrilled to have the opportunity to increase the number of women coaches in the tennis workforce,” said WTCA CEO Sarah Stone. “The WTCA and USPTA will work together to increase opportunities for women in tennis.”

USPTA has shown a vested interest and dedication towards DE&I as it relates to our professionals, our Association and to the overall tennis industry. The DE&I committee is looking forward to a great year in 2023 and growing the game of tennis within our different communities and within USPTA!*

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Chris Tran, a USPTA professional who led the charge with three other USPTA tennis professionals.
VICE PRESIDENT”S MESSAGE
Jenny Gray, USPTA Vice President

With Gratitude to My Father

Writing about tennis for a living has been my good fortune for half of a century. I have worked hard at my craft, finding my niche as a passionate observer of a sport that in my view surpasses all others as a spectacle. It has been my honor to turn a hobby into a profession, to become immersed in a trade that has enriched my life more than I could ever have envisioned, to watch many of the greatest players in the history of the game at their zeniths.

Sitting here at the age of 70, I find myself reflecting on my father, Stanley Flink, and the significant role he played in the launching of my career. He passed away at 98 on December 31, 2022. Losing him has left a considerable void in my life.

My father worked for many years as a journalist at Life Magazine primarily in the 1950’s, and later taught courses at NYU and Yale on ethics in journalism. He loved tennis unabashedly and was a cagey club player who partnered Bill Tilden on a private court in a doubles match about a week before that icon died in 1953. Moreover, he interviewed the estimable Lew Hoad and Ken Rosewall on the Today Show.

He took me out to Wimbledon in the summer of 1965 when I was about to turn 13, altering my world irrevocably. From that day forward, I followed tennis with fervor. Every summer I went to both Wimbledon and the U.S. Open Championships. In 1966, enraptured by tennis, I established a correspondence with leading journalist Lance Tingay of the Daily Telegraph in London, politely arguing with him in letters about his prestigious World Rankings of the top ten players which he issued annually in the autumn.

My passion surged into an obsession, and my father did everything he could to nurture it. He introduced me to

MARCH 2023 46 ADDVANTAGE MAGAZINE
REFLECTIONS
International Tennis Hall of Famer

Pancho Gonzalez in 1968 on a flight from New York to Great Britain prior to Wimbledon, and as we drove into London with this singularly evocative champion, I persistently picked his brain. In that timespan, we sat on a bench at Queen’s Club and from up close watched his friend, Dick Savitt (the 1951 Wimbledon champion), practicing with the Brazilian Thomaz Koch, playing with astonishing grace and elegance. Savitt recently passed away at 95. My father arranged birthday dinners for me in my teens and early twenties during Wimbledon with prominent players including Stan Smith, Clark Graebner, and Gardnar Mulloy.

Most importantly, he introduced me to the ubiquitous Bud Collins at Wimbledon in 1969 when I was 17 and getting serious about becoming a tennis journalist. We walked across the sacred grounds at the All England Club and asked a guard outside the media room if he could find Bud. Moments later, Collins emerged. My father told him about my determination

to join the writing fraternity. Collins was kind and encouraging. “Nice to meet you, Steve”, he said. “Stick with tennis. You won’t find a better game.”

I kept up with Bud, and by 1972 was serving as his “aide de camp” at Wimbledon and the U.S. Open during his telecasts and in the press room when he wrote accounts for the Boston Globe. Working with Bud gave me credibility in the tennis community. I joined the staff of World Tennis in 1974, stayed there for 17 years, wrote for Tennis Week Magazine from 1992-2007, and have contributed to websites ever since. I authored three historical books over the years including “Pete Sampras: Greatness Revisited” in 2020.

I was able to widen my horizons and report on radio for CBS from 1982 to 2009 and appear on television in

the eighties and nineties as a color analyst. Through it all, Dad was endlessly supportive.

All of us in every walk of life are responsible for forging our own paths to success, and I am proud and appreciative that my career has given me such psychic satisfaction. My father was pivotal, exposing me to tennis, encouraging me to be diligent as a journalist. As the years passed and I became entrenched in the tennis world, my father was prideful that he had been there in the embryonic stages to open a few doors and windows. As I evolved and advanced as a reporter, he took a back seat on my journey, thoroughly enjoying the ride. Stanley Flink’s contribution to my life was enduring and immeasurable. I will miss him more than he will ever know. *

MARCH 2023 47 ADDVANTAGE MAGAZINE
REFLECTIONS
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Let’s take you back to 2017 when Japanese manufacturing giant, Sumitomo Rubber Industries, Ltd. (SRI), acquired the global rights to the Dunlop sports brand. While SRI’s principal business is tires, with a global manufacturing workforce of more than 40,000, sports play a key role in SRI’s business strategy. SRI manufactures and sells premium golf and racket sports equipment to players of all skill levels under a portfolio of brands: Dunlop, Srixon, Cleveland Golf, and XXIO. SRI’s unique global sales network and infrastructure in R&D, manufacturing, and material science elevates the company’s brands onto a global stage where players from around the world are encouraged to experience incredible products and develop their love of the game.

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you can buy into our diamond price structure regardless of volume. All you need to do is contact your local Dunlop Territory Manager and they will get you set up! Scan this QR code for their contact information.

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We are honored to partner with the USPTA, and we’ll strive to enhance every game for you, its members. We’ve got a lot of ideas, so keep an eye out for more updates throughout the year. Love The Game. *

MARCH 2023 49 ADDVANTAGE MAGAZINE
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While most of us would agree that tennis has long been considered one of the top sports, there is no denying that tennis is arguably the best sport for women. Tennis not only has treated ladies more fairly than any other sport, but our sport also gives women numerous opportunities to shine. Powerful women have excelled and led as players, coaches, officials, and especially mentors. Think about the impact that some of these first name superstars have had on society –names like Althea, Billie Jean, Chrissie, Martina, Steffi, Venus, Serena, and Coco.

When I was asked to share a story regarding any women that have influenced my coaching career for Women’s History Month, I thought

“Wow! I don’t even know where to begin…” There have been so many women that have influenced my lengthy (over 25 years) coaching career. I am so thankful to the girls that I have learned from as I coached them. I am thankful to the female opponents that probably didn’t know it, but they also helped shape me into a better coach. I am thankful to the women coaches and professionals that I have had the honor of collaborating with. I am also thankful to the professionals that I have been fortunate enough to watch in person.

Ultimately, I simply would not be the coach I am today without these six people.

1. A.S. – My mom. She gave me the drive and passion to be great. When I was just 14, my mom unfortunately passed away. I had just started playing tennis at the time. Although this was a really tough time in my life, all I wanted to do was to play tennis.

2. Z.G. – A friend, former tennis champion, and world class athlete. She reached No. 4 in the world. I was fortunate enough to be in her drill group for a short period of time. She taught me things I had never even imagined. Hitting with her and even just watching her play is something I will always cherish.

3. M.Z. – A former student. She was top 20 in the country when I coached her privately. She had great strokes at an early age, and she could beat both the girls and the boys in her age group at the time. She later went on to win a Texas state singles championship and play at Rutgers University.

4. K.A. – Another former student. She was top 10 in Texas and ranked pretty high nationally. During our lessons, she always worked extremely hard and was rewarded by becoming a five-star recruit. She went on to play for and graduate from Rice University. She is a true star and proved that any dream is achievable.

5. T.R. – Former student and coworker. When I first met her, she did not have much tennis experience, but I would consider her an advanced beginner. I saw her work and work and work to become a district singles champion. Her drive to be great helped her become a state-ranked player, a team captain, and graduate of Prairie View A&M University.

6. S.S. – My daughter. Although she’s only 8 years old, she continuously challenges me on and off the court. I love spending time with her and watching her have fun and want to get better. She truly is making me better as a coach and a dad.

As I recognize and thank all the powerful women and girls that have influenced my coaching career, I would be remiss if I left out one last person. To my lovely wife, Dr. Trina Taylor-Swisher, thank you so much. You have been an inspiration and a daily example of a hardworking woman that provides top notch care for all her patients and her family.

As we celebrate Women’s History Month, think of the women who have made a difference in your life. Be sure to thank them and tell them how appreciative you are of them. Everyone deserves a little extra love and appreciation these days. *

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MEMBER FEATURE
Vern’s wife and daughter enjoying coffee and beignets at Cafe Du Monde in New Orleans, LA.

Everyyear, March is designated as Women’s History Month to celebrate the contributions women have made to the United States and recognize the specific achievements women have made over the course of history in a variety of fields. The USPTA continuously honors those ladies who courageously pioneered progress in this glorious sport of ours, as well as those whose passion and presence continues to fuel its growth and success at every level – from its grass roots all the way to its grandest stages.

Thanks to trailblazing pioneers like Billie Jean King, tennis has long been at the forefront of women’s sports, particularly in the U.S. As we celebrate women in our sport throughout the month of March, it is important to remember we need to continue to add more women to our ranks.

The right coaching can retain and grow the number of female tennis players and coaches at all levels of the game. There are several reasons that girls leave tennis

– loneliness, authoritarian approaches to coaching, lack of financial support, etc. By age 17, more than half of girls in sports quit playing altogether. The bottom line is we need to make the tennis experience fun, more supportive, and develop more role models!

By providing unique opportunities to coaches of female tennis players, we can create pathways for female athletes to realize their full potential as both athletes and people. There is no better way to work toward this than for the USPTA to partner with the Women’s Tennis Coaching Association (WTCA).

Founded in 2015 by Ann Grossman and Sarah Stone, the WTCA is the first organization of its kind, solely dedicated to advancing women’s tennis through thoroughly educated coaches. With an incredible team of Grand Slam champions, medical advisors, and internationally renowned coaches, the WTCA uses mentorship programs, conferences around the globe, and educational coaching courses

to both educate and inspire passionate tennis coaches with the one goal of enhancing the world of women’s tennis. By working together, the USPTA and the WTCA have the fantastic opportunity to enhance coaches’ knowledge in working with female players. Many coaches across the world have the drive and desire to work with talented female athletes, but do not know what needs to be done to allow them to reach their full potential. The WTCA provides coaches with an easy way to learn the attributes to finding success with a female athlete.

As we enter this official partnership, get excited because there is so much to look forward to! The USPTA and the WTCA will host two joint WTCA/USPTA workshops this year with one being in conjunction with a WTA Women’s Professional event in the summer of 2023. You can also expect there to be a WTCA specialty course offered at each USPTA World Conference through 2025!

Quality education is the cornerstone of both the USPTA and the WTCA.

If we can continue to educate and empower our women’s tennis coaches, we are not only improving the quality of coaching that our female athletes are receiving, but we are also growing the future pool of tennis-teaching professionals! *

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COMMUNICATION CONNECTIONS
Madison Faulkner USPTA Public Relations Coordinator

In today’s world, it’s extremely rare for anyone to stay in one single job for decades, much less for half a century. That’s why USPTA Master Professional Will Hoag marking his 50th anniversary at Coral Ridge Country Club certainly deserves to be celebrated. Will is also a 50-year USPTA member and he credits the Association for his long tenure and success.

“I would not be where I am, if not for the USPTA. I mean, there’s no way I would have been successful, I would have probably failed in my job within five years,” said Will Hoag, Director of Tennis at Coral Ridge Country Club. “They’re the ones who helped me get through.”

Will grew up in western Pennsylvania and had no tennis experience in his younger years. When he went to study at California State College, his roommate was a tennis player, so he’s the one who encouraged Will to play and learn about the sport.

“My roommate had a part-time job in the summer working at Allegheny Country Club and the tennis professional there was Bob Ruzanic. I admired the guy so much, I said this is what I want to do for a living and that’s how it all started,” explained Hoag.

After graduating in May of 1971, Will jumped at an opportunity to come down to Florida and stay with a college friend’s aunt. He took a job at the Tennis Club of

Fort Lauderdale doing court maintenance.

“A lot of the top players in the county would come to the club on Fridays and play. One of the guys was looking for somebody to help. It was Glenn Chancellor at Coral Ridge Country Club, and he offered me a position,” said Hoag. “Glenn was a solid player and felt he was good enough to go on the circuit, so he put in his resignation. That’s why I say I was in the right place the right time. I was there just a year and they offered me the Director of Tennis job and that was it.”

Over the decades, the USPTA Professional of the Year (2002) has been able to accomplish many things on the court including growing membership and programming.

“We’ve expanded from six courts to now eleven lit courts. My first boss there really didn’t care about the condition of courts.

So we went from the worst courts probably in the state, maybe even in the U.S. to now, our reputation is our courts are the best around,” said Hoag. “The other thing that’s really neat, after fifty years I’m teaching four generations. To be able to see how

many people are playing and then their kids, grandchildren, and their greatgrandchildren playing, that’s the thing I’m most proud of.”

Hoag has also made a difference off the court, holding many leadership positions, including USPTA Florida President and USPTA National President from 1997-1999. He says the camaraderie is something he’s really enjoyed through those roles.

“I traveled to every single division- I did not miss one- to listen to the pros in different areas and what problems they

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Marisa Lampe USPTA Director of Marketing & Communications
COMMUNICATION CONNECTIONS
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had. It really opened my eyes to what my fellow pros go through each day,” explained Hoag. “The friendships I’ve made and the connections I’ve made throughout the country are special. I still keep in touch with a lot of pros and it’s neat to hear the different things that are going on. Of course, a lot of them now are retired. I can’t understand why they retired!”

Even though retirement seems like a foreign concept to Will, you have to wonder if the Director of Tennis ever thought he’d be at Coral Ridge CC for 50 years.

“No. No. No way. Because back in those days most tennis pros, after three to five years, they would jump to a different job. I’ve been lucky,” said Hoag. “My members are the greatest. I mean, that’s why I’ve been there as long as I have, I’ve got the greatest membership in the world. Plus, the owners have been easy to work with.”

Over the years, while Will has remained the pillar of consistency at Coral Ridge, he’s worked under 17 different General Managers. The current G.M., J.J. Sehlke, has been at the club for 18 years and the pair have developed a close relationship.

“He is wonderful. Not only is he a great teacher, great boss, great colleague, great mentor, he is an amazing person. He truly understands what is important in life,” said Sehlke, Managing Partner at Coral Ridge. “His passion is contagious and rubs off on every Coral Ridge staff member that comes in contact with him. It is nice to see all that can be accomplished if you show up with passion and a purpose every day.”

Sehlke was honored with the USPTA Facility Manager of the Year award in 2008. He and Hoag always put a great deal of thought and work into increasing

member services and creating activities.

“You can throw a bunch of courts out there, the greatest courts in the world. And after a while, people will stop playing unless there’s activity. A couple of new programs that we do are cardio tennis and live ball. Our numbers have gone through the roof with people participating,” exclaimed Hoag.

“Will never settles. He is always learning and trying to improve and wants every program to be sold out. He has always maintained the same goal- get everyone to fall in love with tennis,” said Sehlke. “He wants his teaching pros to expand their knowledge and skills daily. It’s the same with his non-teaching staff, particularly his court maintenance team. He walks the courts every day to make sure they are perfect, even after 50 years.” Hoag holds himself to a high standard and has sage advice for USPTA pros who hope to be a successful and long serving Director of Tennis or Racquet Sports.

“You really have to understand court maintenance and staffing, and then you have to understand programming. I remember a guy by the name of Gordon Collins, who was a past USPTA president saying, ‘Show me a successful club, and I’ll show you a successful USPTA Pro’, which is true,” said Hoag. “Four of my Head Tennis Professionals are now in director’s positions around the country. I tell all my guys, you’ve got to learn the business, because when you get into your 50’s you’re not going to be able to do what you’re doing. The other thing is to stay active in the Association. I see so many people that join and then

they don’t do anything. They don’t go to conferences; they don’t take advantage of the education. You still have to go and socialize and meet people.”

If your dream is to take over at Coral Ridge CC, hold that thought, because Will doesn’t have plans to leave anytime soon.

“I really love my job. We’re one mile from the ocean. Our membership is full. Now I’m more administration than on the courts, I still teach but I’m not on the court as much. So physically it’s a lot easier,” explained Hoag. “I go one year at a time; I don’t really have a mark. Plus, my wife really doesn’t want me to be around the house too much, I don’t think!”

It’s clear Sehlke and everyone else at Coral Ridge hopes he sticks around too.

“His humbleness, his honesty, his passion and sense of humor has forged our amazing friendship and I know every manager, member and myself are better because Will Hoag has dedicated 50 years to the Club and the community,” said Sehlke.

“If I had to give credit to my success, and I’ve said this many times, it’s because of the USPTA. I give credit to the guy I worked for in the beginning who made me go and get certified. Through the USPTA, I’ve met people that really were way more qualified than I am in their jobs. They were great and they were always willing to help,” said Hoag.

Congratulations on your Golden Anniversary Will from all of us at USPTA National. We thank you for your many contributions and for setting the gold standard for all of our members to follow. *

MARCH 2023 59 ADDVANTAGE MAGAZINE
COMMUNICATION CONNECTIONS

Themelancholy that comes with closing a significant chapter of your career, especially one filled with such excitement and fulfillment, creates the opportunity to look back on what you’ve experienced with gratitude and appreciation. Whether you find yourself leaving your longtime club job to coach as an independent, leaving one team to coach another, it’s hindsight that makes you really appreciate what it’s like to build a career. For me, wrapping up my time with the USPTA means remembering all of you who inspired me, supported me, and taught me how to get up, get going, and get things done.

It has been three years since I joined the USPTA team. During that time, I have used “What’s the Dill?” to meet and interview many of you who make our Association the household name that it is. USPTA members lead college teams to national victories. They create adaptive tennis programs operating coast to coast. They coach grassroots tennis in underserved communities. They teach seniors at 7am and juniors at 7pm. They hold their students to the same high standards that the USPTA holds its members. Excellence is not an option. There is an innate sense of pride that I feel having worked for an Association serving our communities in such a significant, and often life-changing, way.

I joined the USPTA team in 2020, right before the start of the pandemic. At the same time, our new certification pathway was being developed and put into place for all new applicants. Needless to say, my inbox and call log were stacked for a good

Dillon Chustz USPTA Director of Membership

twelve months. It was an opportunity for me to listen, learn, and find solutions for all of you. Fortunately for me, it allowed me to get to know so many of you in a very short amount of time. That period may have been hectic for my department, but it was equal parts rewarding as well!

One of my favorite things about working for USPTA is the opportunity to participate in certification exams, acting as a student for our applicants. I witnessed many of you implementing the key concepts you learned throughout the certification pathway and seeing firsthand just how high the standards are for USPTA certification. I’ve been able to follow many of your careers since joining our Association and I’ve seen just how driven you all are to make things happen on and off the court. I’ve been able to

spend time with many of you in person at our annual World Conference events where we’ve laughed, shared stories, and “geeked out” over our love of tennis. Perhaps my favorite thing about USPTA members is the humanity of you all. Not every profession allows you to connect so deeply with your clientele, and I do not take that for granted.

I’m hopeful that the team I have in place will continue to fully serve our USPTA family. It has been an absolute pleasure directing the Membership Department and helping you all accomplish your professional goals. Your resourcefulness, drive, and passion for what you do is more inspiring than I could ever convey. Stay bright, stay busy, and continue kicking butt! *

MARCH 2023 60 ADDVANTAGE MAGAZINE
NATIONAL
BOARD OF DIRECTORS
President. Richard Slivocka
Feisal
ADDVANTAGE MAGAZINE Editor Marisa
Managing Editor
Layout/Design Kevin
Editorial Assistance Fred Viancos, Ellen
Circulation Trevor Trudelle USPTA World Headquarters 11961 Performance Dr. Orlando, FL 32827 407-634-3050 – www.uspta.com ADDvantage is published monthly by the United States Professional Tennis Association. The opinions expressed in ADDvantage are those of the authors and not necessarily those of ADDvantage or the United States Professional Tennis Association. Copyright© United States Professional Tennis Association, Inc. 2023. All rights reserved. Reproduction of any portion of the magazine is not permitted without written permission from the USPTA.
First
Vice President Trish Faulkner Vice Presidents Tracy Almeda-Singian, Mark Faber, Jason Gilbert, Kevin Theos, Jenny Gray Immediate Past President
Hassan CEO John Embree Legal Counsel George Parnell
Lampe
Madison Faulkner
Karczewski
Weatherford, Phoebe Allan
MEMBERSHIP DEPARTMENT UPDATE
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