Style 04-05-17

Page 49

MARKETING Superb in-house design team

“VALUES are like fingerprints. Nobody’s are the same, but you leave them over everything you do” ELVIS PRESLEY

CUSTOMER SERVICE Full-time Customer Service Manager

‘AS IS, WHERE IS’

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Being part of a large multi-national company is a huge responsibility at times. If you feel detached, you can easily get lost due to the sheer size of a big business. If the parent company provides a sense of vision and a set of values, however, the connection becomes both easier and more authentic. We find ourselves in this space as a local business. We’ve distilled our parent company’s beliefs to include our own vision and set of guiding values, and although they mirror those of a large brand, we’ve adjusted them so they reflect our own unique nuances. I know, in fact I can almost hear the yawns now. It’s so easy to be cynical about a vision or a company mission statement or any of the many seemingly ‘new age’ taglines that sit around business, but when it’s real, it feels right. And, so it is with us. It’s taken a really long time to consolidate a vision that incorporates our desire to be the best realtors in New Zealand; adding value (tangible and intangible) to our clients and to the lives of the people who make up our team. (Thank you so much, Gilbert Enoka.) Not just their working lives, but the lives they envisaged achieving when they joined us, with all those associated dreams and hopes. Business is not easy and it doesn’t get easier with the years, but

PAPANUI 352 6166 International & Migrant Division (+64) 3 662 9811 REDWOOD 352 0352 • PARKLANDS 383 0406 NEW BRIGHTON 382 0043 GOLD PROPERTY MANAGEMENT 352 6454 GOLD REAL ESTATE GROUP LTD LICENSED AGENT REAA 2008 A MEMBER OF THE HARCOURTS GROUP

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every day I get up on a mission to do my best. I’d rather race to any given finish line than crawl to the start, and knowing we’ve got a reason and a vision as a company to propel us forward makes it all the more special. What’s your vision? What do you stand for? I know the answers to these questions and, to anyone in business, so should you.

Lynette McFadden Harcourts Gold Business Owner Harcourts NZ Inspirational Women Ambassodor


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