Issuu Privacy Policy

Last Updated: January 21, 2022

PLEASE NOTE: The Issuu Privacy Policy is effective as of the "Last Updated" date above. (See here for the previous version of the Privacy Policy.)

This Privacy Policy describes the privacy practices of Issuu Inc. (collectively, “Issuu”, “we”, “us”, or “our”) and how we handle personal information that we collect through our website, mobile application, and any other sites or services that link to this Privacy Policy (collectively, the “Services”).

Where Issuu has entered into an agreement to provide Services to a business and/or a business’s representative, the terms of that agreement will control over the terms of this Privacy Policy.

We provide additional information for residents of California below.

1. Personal information we collect

1.1. Information you provide to us:

1.2. Information we obtain from third parties:

1.3. Automatic data collection

We, our service providers and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with our Services, our communications and other online services, such as:

We use the following tools for automatic data collection:

2. How we use your personal information

2.1. To operate our Services:

2.2. For research and development

To analyze and improve the Services and to develop new products and Services, including by studying use of our Services.

2.3. Marketing and advertising

We and our advertising partners may collect and use your personal information for marketing and advertising purposes, including:

2.4. To comply with law

As we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

2.5. For compliance, fraud prevention, and safety

To: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern our Services; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

2.6. To create anonymous data

To create anonymous data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.

3. How we share your personal information

3.1. Affiliates

We may share your personal information with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.

3.2. Service providers

We may share your personal information with third party companies and individuals that provide services on our behalf or help us operate our Services (such as customer support, hosting, analytics, email delivery, marketing, identity verification, and database management services).

3.3. Advertising partners

We may share your personal information with third party advertising companies, including for the interest-based advertising purposes described above.

3.4. Professional advisors

We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

3.5. For compliance, fraud prevention and safety

We may share your personal information for the compliance, fraud prevention and safety purposes described above.

3.6. Business transfers

We may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to honor this Privacy Policy.

4. Your choices

In this section, we describe the rights and choices available to all users. Users who are located in California can find additional information about their rights below.

4.1. Access, update, or delete your information

If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. You may also request that we access, update or delete your information by emailing us at Please note that we will need to verify that you have the authority to update, correct, or delete the account and certain activity generated prior to deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy and permitted by applicable law.

4.2. Opt out of marketing communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email or by contacting us at You may opt out of receiving marketing text messages by replying “STOP” to the relevant message. You may opt out of receiving marketing calls by informing our call center agent of your choice. You may continue to receive service-related and other non-marketing communications.

4.3. Online tracking opt-out

There are a number of ways to opt out of having your online activity and device data collected through our Services, which we have summarized below:

Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

4.4. Do Not Track

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit

5. Recurly

Payments on our Services are handled by Recurly. The information you provide to Recurly in connection with your payment and purchases is handled in accordance with Recurly’s Terms of Service and Privacy Policy. Recurly provides us with the online e-commerce platform that allows you to purchase products and services. Your payment data is stored by Recurly and we do not have access to it.

Please read Recurly’s Services Agreement and Privacy Statement.

6. Other sites, mobile applications and services

Our Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

7. Security practices

We use reasonable organizational, technical, and administrative measures designed to protect against unauthorized access, misuse, loss, disclosure, alteration, and destruction of personal information we maintain. Unfortunately, data transmission over the Internet cannot be guaranteed as completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee the security of personal information.

8. Children

Our Services are not intended for use by children under 16 years of age. If we learn that we have collected personal information through the Services from a child under 16 without the consent of the child’s parent or guardian as required by law, we will delete it.

9. International users

By using our Services, you understand and acknowledge that your personal information will be transferred from your location to the facilities and servers of Issuu in the United States.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on our Services. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through our Services.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on our Services (or as otherwise indicated at the time of posting).

11. How to contact us

Please direct any questions or comments about this Policy or privacy practices to You may also write to us via postal mail at:

131 Lytton Ave
Palo Alto CA 94301

12. Additional information for users located in California

This section applies only to California residents. For purposes of this section, “personal information” has the meaning given in the California Consumer Privacy Act of 2018 (“CCPA”) but does not include information exempted from the scope of the CCPA.

12.1. Your California privacy rights

The CCPA grants consumers whose information is governed by the CCPA the following rights:

You are entitled to exercise the rights described above free from discrimination.

Please note that the CCPA limits these rights by, for example, prohibiting us from providing certain sensitive information in response to an access request and limiting the circumstances in which we must comply with a deletion request. If we deny your request, we will communicate our decision to you.

12.2. How users in California can exercise their rights

You may exercise your California privacy rights described above as follows: