Customer Service Corner

Did you know that GBU can accept online bill payments made through your bank? This is an efficient way to transmit payments/deposits into your GBU account.

Check with your bank to see if it offers this feature. It is usually free, is typically available at all hours and can be accessed from your bank’s website or mobile app. This is a convenient approach to managing funds you direct to GBU Financial Life. Here are some of the many benefits to using your bank’s online bill pay feature.

One of the biggest benefits of paying bills online is eliminating paper waste. Paying your bills online reduces the number of of paper checks being mailed. Online bill pay also eliminates the costs of postage and envelopes.

Bill paying through your bank is much safer than mailing a check and greatly reduces the risk of identity theft. Established banks use top-tier security protocols to keep your transactions secure.

You probably already pay other bills online through your bank. Simply add GBU to the list of online payments. Many banks have an option of pre-scheduling payments on their due date or another day of your choosing. After scheduling a payment, the banking institution will either send your payment to us electronically or send us a secure paper check.

Once you have the electronic bill payment service set up in online or mobile banking, it takes just minutes to pay your bills. If you use the automatic bill pay feature, you’ll save even more time. When you sign up, be sure to include your GBU policy number, so we apply the funds to the correct account. Also, online bill pay typically speeds up the time for the payment to be posted to your policy.

If your bank does not offer online bill payments, you still have options for sending your money securely to GBU. With our bank draft authorization, you can request that GBU withdraw your payment from your checking or savings account on the day of your choosing. You can locate the Bank Draft Authorization Form at inside.gbu.org/forms