DRIVE

Page 1

STORIES FROM ACROSS ASBURY WE ARE ONE | ASBURYAUTO.COM | VOL. 6 | Q2 2022 THE DRIVE Congratulations NADA Graduates Celebrating Our GM Academy Graduates Leah Voulopos, Service Advisor, with Turbo and Piston at Nalley Toyota, Roswell, GA. AVERTED Nalley Technicians Come to the Rescue Meet Wendy Reynolds-Dobbs Asbury’s New Chief DEI Officer
Director ASBURY AUTOMOTIVE GROUP Chief Finance Oficer Corporate Communications Corporate Communications Michael Welch David Hult Angela Hong Specialist President & CEO Morgan Irwin Sara Waldman Head of Communications and Community Larry H. Miller Dealerships DO YOU HAVE A STORY FOR THE DRIVE? To send us a story tip or to contribute as a writer, email Morgan Irwin at mirwin@asburyauto.com ASBURY CARES ...................... 8 Nalley Technicians Women in Automotive .......7 to the Rescue ...................... 4 From the CEO .......................... 3 Cat-Astrophe Averted: Do You Know? ......................... 6 PROFILES Wendy Reynolds-Dobbs 13 Ravi Perry .........................15 CONGRATULATIONS NADAGraduates 17 Manufacturer Asbury Financial Responsibility 22 Corporate Update ............................. 23 Award Winners ........... 18 & Compass 24 Company Promotions ...19 REPORTS Our North Star

After a busy start to

2022, we are settling into operations as a bigger, more resilient company. Asbury was built as a mosaic of strong, respected brands in individual markets but, together, we are united as one in our pursuit of being the most guestcentric automotive retailer. It is at the heart of our organization. While our geography and our brands may be different dealership to dealership, we are one – Asbury Automotive Group.

We are dedicating this issue of The Drive to the theme of Unity: We Are One. In this issue, you will see stories from all across Asbury’s dealerships and see examples of the great work and passion our team members bring to their work and communities every day

Our Asbury Cares Community Initiative is a great example of how all of our 155 stores across the country are united in our commitment to giving back to our communities. You will see examples of how team members in St. Louis, Tampa, Indiana, Atlanta, Arizona, and Colorado are making an impact through community partnerships.

Service director Ravin Perry in Virginia has united his team and built a culture of trust. His team members say he brings his passion for his work every day and that he leads with empathy In our Proile section, you’ll read how Ravin’s servant leadership philosophy has guided him through his nearly two-decade career at Asbury Unity doesn’t mean we are all the same. It is through our unique differences and under-

standing of those differences that unite us. I am proud to say that Asbury has a new Chief Diversity, Equity, and Inclusion Oficer who will help us build a culture where everyone feels like they belong and are valued. In this issue, Wendy Dobbs-Reynolds explains the opportunities Asbury has to become a stronger organization through our diversity

You can read about the event in this issue.

And inally, a fan-favorite story: Read Cat-astrophe Avoided to see how our team members became heroes and jumped into action to save some felines in distress. We can all agree that everyone loves animals and the service team at Nalley Toyota Roswell is no different

W differences make our company stronger and, for a long time, our industry has lagged behind in hiring and retaining female talent. Despite the stereotype that automotive retail is a male-dominated industry, many women at Asbury have found successful careers at dealerships. In the spirit of rising up and reaching back, women at

e know our

hope you enjoy the stories in I this issue of The Drive and see how, even though we are spread across the country, we are united under a common goal and vision.

Our company looks signiicantly different than this time last year. While our footprint has changed, the fundamentals of our business and who we are has not. We are one in our focus and commitment to our guests, our communities, and each other.

Park Place and their Women in Automotive business resource group held a networking event and panel discussion with the goal of helping women navigate their careers in this industry.

I am excited to see what we accomplish together.

President and CEO David Hult David Holt (left) and two members of the 5th National Automobile Dealers Association graduating class: Bob Smith (center ) and John Doe (right)

When a customer came in after hearing meows from his engine, the Nalley Toyota team quickly jumped into action to save some furry lives.

George Balboma had

already driven 15 miles when he irst heard the faint sound. Meow. Meow. “What was that?” he wondered as he turned the radio down at a stoplight

Meow. Meow. Meow.

It was the unmistakable sound of a cat, maybe even a kitten, judging by how soft the sound was. Then a sense of dread washed over him. A kitten was trapped underneath the hood of his car. Is it okay? What if turning the car on and driving injured the kitten?

He pulled over to get a better look.

“I could hear a kitten meowing, and I could see movement way down below my battery and towards the wheel well,” he recalled. “I got under

from the location. He called to see if someone at the dealership could rescue the kitten from his car. A service advisor answered his call and told George to come in as soon as he could. George and his passenger prayed for the kitten’s survival and slowly made their way to the dealership.

When George pulled into the service bay, he met with service advisor Anthony Gonzalez and word spread around the shop about the kitten in the engine. About half a dozen technicians gathered around George’s car to see if they could help. The technicians quickly freed not one, but two kittens from the engine –a black and tabby kitten. But they could still hear crying.

There was a third kitten

and then got down on his back and reached for the kitten as Anthony held the wheel well the car and looked all around, but I could not locate the kitten or ind a way to free the little guy Then the meowing stopped and we got really nervous.

bought a George pulled over just a mile or so away from Nalley Toyota of Roswell, Georgia. He was familiar with the dealership because he had previously

stuck inside the car, out of reach of the technicians. He was trapped in the wheel well molding and in an area that was hard to access. Norvin Martinez, an Express Technician, removed the air ilter

kitten out – a grey tortie.

All three kittens were boys and they made it out without

a scratch.

George planned to take

the three felines to a local animal shelter, but soon news had made it around the entire dealership that there were three cute kittens that needed “furever” homes.

Ava Al-Salali (Sales Advisor), Kristi Stewart (Warranty Admin), and Katrina Rowland (Inventory Specialist) each volunteered to adopt one of the kittens and take them home.

“We’d like to thank everybody at Nalley Toyota for going above and beyond to rescue these kittens,” George wrote later “Thank you for this miracle. I can’t tell you how much we needed it.”

molding open.

the third and last Norvin inally got RAV4

This heartwarming story made news on the local Atlanta NBC station’s evening newscast. The kittens were appropriately named Turbo, Piston, and Hercules. Their new moms say that despite their harrowing ride, the kittens are all thriving and doing well – although they may have used up one of their nine lives in their adventure inside a Toyota.

With the Covid-19 pandemic, other events in the world, and balancing our work and personal lives, a lot can weigh heavy on your mind. Please remember that mental health IS health and that you should make sure you are caring for your emotional and mental well-being.

Asbury offers two resources that can help you manage stress, depression, and anxiety.

Asbury has a robust

Employee Assistance Program (EAP) through Unum. The EAP program is designed to help you lead a happier, more productive life at home and at work. A licensed professional counselor can help you with managing stress, depression, anxiety, relationship issues, divorce, job stress, work problems, family and parenting challenges, and grief or loss. They can also help with legal questions, debt management, and medical bills.

Online/Phone Support : Unlimited, conidential 24/7 support at 1-800-854-1446 (multi-lingual).

In-Person: You can get up to three visits with a licensed professsional counselor at no additional cost to you. Your counselor may refer you to resources in your community for ongoing support.

Sanvello is a top-rated self-help mobile app that uses clinically validated techniques especially effective for individuals experiencing high levels of stress and depression. The app empowers members to engage in activities to improve their mental health from the convenience of a

mobile device anytime, anywhere.

The app helps relieve symptoms and build life skills that can reduce potential highcost interventions in the future.

The app itself is free to download; Sanvello Premium is available to all Asbury team members and their families enrolled in medical coverage through Asbury The app is available in both the Google Play and Apple app stores.

Women in Automotive: Empowering and Elevating

In a historically maledominated industry, Park Place team members are working to make automotive retail a more welcoming place for women to start and grow their careers.

The irst week in May, Park Place dealerships and their Women in Automotive business resource group held a networking and panel discussion event in Irving, Texas. Women in Automotive is a way for women in the industry, and women who are interested in joining the industry, to connect, share ideas and insights, and discuss ways to navigate the male-dominated industry

More than 100 people attended the event. It began with a networking “meet and greet” and transitioned into a Q&A with a panel of ive women, most of whom had been with the company for over 20 years.

Porsche Dallas Service Director Jenny Drummond, F&I Director Shiva Olumi, Park Place Assistant Controller Jody Monroe, and Asbury Chief DEI Oficer Wendy Reynolds-Dobbs shared their

experiences, both personal and professional, and what challenges they have faced to ind the success they now have.

Asbury Boad Member

Maureen Morrison also attended the event. Maunreen has served on the Board since January of 2019 and serves as the Director and Chair of the Audit Committee. Maureen had been invited as a special guest to speak and addressed the group once the panel session concluded, as she is one of the three women who serve on our Board of Directors. Asbury has been recognized for our gender parity on our Board of Directors,

receiving a 3+ Award from 50/50 Women on Boards.

W omen make up just 18% of the automotive industry – including both dealershop and corporate roles. At Asbury, we want to encourage more women to join the industry and we are continuously looking for ways to make the industry more inviting and supportive of women and other minority groups.

ASBURY C A R E S

Asbury team members

across the country continue to use their Paid Volunteer Time Off (PVTO) to help better their communities. Many of our markets have added new Asbury Cares partners this year.

The following pages highlight just a few of the causes that are supported by our teams across the country

Team members receive 40 hours of PVTO to use each year. If an employee is interested in volunteering, but doesn’t know where to start, they can reach out to their HR managers or ind the Asbury Cares page for their market in The Hub employee portal.

Big Brothers Big Sisters of Tampa Bay

“Over the Edge”

n April, Ron Wordon, GM of I Palm Harbor Toyota, participated in the Big Brothers Big Sisters of Tampa Bay “Over the Edge” fundraiser. This event, which involved rapelling down a 17story building in downtown Tampa, raised over $103,000, which will positively impact over 1,000 kids’ mentorship programs for a full year. Well done, Ron!

Shalom House

The Shalom House is one

of the newest Asbury Cares partners. JR White, General Manager at Bill Estes Chevrolet Buick GMC, took a group of team members and helped pack more than 300 meals for kids in school who may not have access to meals while on breaks.

PARTICIPANTS INCLUDED

J.R. White, GM

Gary Jobe, Service Advisor (retired)

JoJo DeLeon, Servie Advisor

Scott Simmons, Sales Advisor

Parker Boone, Lot Porter

Mike Davis, Technician

Gage Place, Technician

Dan Wagner, Parts Counter

St. Louis Children’s Hospital

Todd Flowers and Joe

St. Louis Children’s Hospital for the past four years. The van will be used to expand the hospital’s community outreach program, Healthy Kids Express , and carry vital supplies, equipment

Plaza has been a partner with

Underriner, along with the rest of the team from Plaza Motors, donated a Sprinter Van to St. Louis Children’s Hospital. and staff.

Luggage of Love

Acaravan of 20 vehicles

from LHM dealerships in Arizona delivered thousands of items to the Arizona Department of Child Safety. The items of comfort were collected through employee and public donations during the

month-long, statewide Luggage of Love campaign which supports Arizona children who are transitioning into foster care. company’s second annual, Ÿ 202 pillows Ÿ 623 pajamas Ÿ 356 blankets Ÿ 1,307 packages of socks WORK ACCOMPLISHED Ÿ 267 new suitcases Ÿ 183 “completed kits” (suitcases illed with all items)

In total, the donations are estimated at $105,225 in value and will help the 500-700 Arizona children entering foster care every month.

Hunger Fight

Many children across

the United States depend on free meals through schools and struggle with food insecurity when schools are not in season.

In May, Asbury team members worked alongside Hunger Fight to set a goal to package 70,000

meals to support children in need. Working in teams of 10-12 across varying food stations, Asbury General Managers and support team members packed 73,248 meals for children in need across Denver, CO. In addition to the meals packed, Asbury team members raised over $117,000 and donated 3,000 books.

Rung for Woman

Plaza team members

worked together, volunteering across multiple events to support Rung for Women - City of St. Louis . Team members volunteered in the Rung for Women garden by harvesting vegetables, tending to the garden, and caring for the chickens.

The team also worked in an area called the Food Forest. This area is designed for the neighborhood residents to be able to grab an apple or a melon out of the garden at no cost. The Plaza team has planted fruit trees and melons for the season.

Rung for Women empowers women to grow and achieve sustained independence through co-located and coodinated educational, professional, and economic resources.

Nalley 250:

Filling the Grandstand for a Grand Cause

n March 2022, Nalley I Automotive Group, alongside partner Axalta, sponsored the Nalley 250 race during the NASCAR Folds of Honor weekend. The Asbury and Nalley team members were excited to take to the stands and cheer on the #7 Nalley race car, a brightly decorated Chevrolet, and professional race car driver Justin Allgaier. Allgaier had 16 Xinity Series wins going into the race weekend and was a crowd favorite. Unfortunately, Allgaier got caught in an accident on the track and did not inish the race. The winner of the Nalley 250 race was Toyota driver Ty Gibbs.

Asbury also invited Asbury Cares community partners City of Refuge and 100 Black Men of Atlanta to watch the race and participate in the festivities. Michael Hornsby, a technician graduate from the NAPA Automotive Technicians program at City of Refuge , was selected to wave the lag to start the race.

Asbury team members were given the opportunity to purchase tickets for the race and all funds were donated to City of Refuge . Asbury matched the funds raised

Rally Foundation for Childhood Cancer Research

Rally Foundation for

Childhood Cancer Research, a 501 (c)(3) nonproit, empowers volunteers across the country to raise awareness and funds for childhood cancer research to ind better treatments with fewer long-term side effects and, ultimately, cures.

Eleven Rally kids, along with their parents, participated in a Day of Pampering at Dillard’s and Bowlero.

Volunteers from Asbury and Nalley provided car service in Nalley vehicles for each family to and from the event where they were given a red carpet welcome with “paparazzi” cheering on each vehicle. The paparazzi was comprised of Rally families, Rally supporters, Atlanta Falcon cheerleaders, and Asbury team members.

A month after the Day of Pampering , the same Rally kids and families, along with supportive Asbury team members, gathered to celebrate Rally on the

Runway at Zoo Atlanta. The Rally kid models walked the runway with Atlanta Falcon football

players. The evening raised over $760,000 for Rally Foundation for Children Cancer Research.

Stevenson Toyota West/ Car Donation

n May, the team at Stevenson Toyota

West worked alongside Denver 7 News to donate a car to a well-deserving family. Ahmad Siddiqi served as an Afghan interpreter for the US Army and, last year, led Afghanistan with his family to seek a better life in Colorado.

Denver 7 News viewers raised money to cover half of the Toyota Highlander and Stevinson Toyota West covered the rest

Ahmad’s wife is learning to drive and this donation will give them the freedom they have been seeking and support their new life in America.

I

What got you interested

in DEI?

I’ve always had an interest in culture, even when I was younger. I grew up in a very culturally diverse city – Los Angeles – so I’ve always had friends and associates from all different backgrounds. As I went on to college, I was a psychology major and an ethnic studies major, which is the study of all different cultures, so I’ve always had an interest in DEI.

Inclusion Officer

In May, Asbury welcomed Wendy Reynolds-Dobbs as our newly appointed Chief Diversity, Equity, and Inclusion Oficer. This role was created as a result of Asbury’s DEI Inititative and feedback from team members across Asbury who expressed the importance of having a dedicated and experienced professional who will help guide our company to become a more inclusive and welcoming workplace for everyone.

We sat down with Wendy to learn more about her passion for DEI and what she hopes to accomplish here at Asbury.

What was your career like before joining Asbury?

From my personal experience being from an underrepresented group – being a woman and African-American – I have a vested interest in Diversity, Equity, and Inclusion and want to see the true beneits of DEI brought together. I’ve always had an innate interest in it. If you’re in the people business, then you’re in the DEI business. We all have these different backgrounds and there is a lot we can learn from each other My focus as an IndustrialOrganizational (IO) Psychologist was, of course, DEI, but also leadership development. When I irst came out of grad school, I started an internship in leadership development and effectiveness at UPS.

That helped me understand how organizations run. Then I got into the ield of Change Management. How do organizations manage change effectively? Not only from a process standpoint but from a people standpoint.

Then I spent a good amount of

Wendy Reynolds-Dobbs, Asbury’s New Chief Diversity, Equity, and

Continued from previous page

time in healthcare with Children’s Healthcare of Atlanta.

I was also a professor at the University of Georgia and Morehouse College at the same time. I taught introduction to IO Psychology and Diversity, Equity, and Inclusion in the Workplace, so I was always able to teach and speak on the topic even though it wasn’t my core responsibility at Children’s. My most recent position was with UNISYS where I was the Chief DEI Oficer.

What do you hope to achieve at Asbury?

I hope to support our North Star and Compass. When I think about being the most guest-centric automotive retailer, I see DEI as being core to that. If we’re in the people business, then we are in the diversity business. Our guests are coming from all different backgrounds, all different walks of life, and we need to meet them where they are.

It is very important for us to not only be supportive and be champions of DEI when it comes to being customer-centric to our guests, but also to each other. When I think about being the most guest-centric organization, that’s not just to our external clients but also our team members. I want DEI to be seen as everyone’s job and integrated into everything we do – from the moment someone visits our website, to the moment someone walks in our dealership doors, to the moment someone walks into the Dealership Support Center

We want diversity across all levels of the organization, and we want to think about the type of culture we are creating. Do we have an inclusive culture, and is DEI represented in our culture? From our programs to our beneits, we want to ensure we are as inclusive as possible.

That is how I want us to grow

at Asbury – to have DEI integrated across the board.

In this role, you will also be responsible for the Asbury Care Community Initiative. What are your plans for Asbury Cares?

I believe Asbury Cares is a great initiative. I have never worked with an organization that gave 40 hours of paid volunteer time. That shows passion for helping communities.

My plans for Asbury Cares will be building off what has already been created. How do we expand the program and make volunteerism more accessible for certain roles?

I’d like for us to expand our footprint in certain communities, make it easier for team members to volunteer their time and, beyond corporate giving and volunteerism, what else can we do to engage the community and form deeper connections?

How does work in our community further our

DEI efforts?

With Asbury Cares, there is a big focus on uplifting our communities. We focus on disadvantaged communities, and it’s all about advancing Diversity, Equity and Inclusion, really more the Equity piece. So when we think about focusing our attention on communities that have historically been forgotten, how we volunteer in those communities, how we monetarily support those communities, we are helping Equity and bring some level of advancement to those areas.

What we do around Asbury Cares and the organizations we support help advance Diversity and Equity in those communities.

Using City of Refuge as an

example, not only are we able to volunteer our time and support them inancially, but we also help train and then hire from their automotive program.

What do you wish people understood about DEI?

Some people are sensitive to the topic. When they hear DEI they may be defensive or tense, or they don’t believe it pertains to them. “I’m not diverse,” well, what does that mean? Alone, a person isn’t diverse, but a group is diverse.

Diversity, Equity and Inclusion is about people, and it’s about all people. We are all part of the DEI discussion and we are all needed in the DEI discussion. DEI, unlike any other type of training or program, challenges your experience, what you have been taught, and your beliefs.

This can be a sensitive topic because no one wants to be challenged in that way. DEI opens you up to a different perspective, and it’s not just a professional focus, but a personal journey Give yourself grace. No one is perfect, but be open to learning and new experiences. Start getting comfortable being uncomfortable.

I recognize the DEI Journey is a personal journey for folks. Some will be very strong supporters and champions, some will be neutral, and some will be less neutral. For the betterment of the organization, what I will have to do is set the standard of what is expected here at Asbury, regardless of where you may fall on the continuum.

We need to be clear on what DEI means at Asbury, what we expect from our team members and leaders, and support those efforts in a meaningful way. We all play a part in the effort and it doesn’t weigh on the shoulders of a few

Park Place team members volunteered at this year’s Dallas Pride parade

Juneteenth, Pride, and DEI

n the month of June we I celebrate pride and Juneteenth! The LGBTQ+ community plays a crucial role in our society, and yet are still ighting for equality and visibility in our country

Asbury Automotive Group and our platforms openly accept and support the LGBTQ+ community and believe everyone should feel comfortable being their true self in the workplace.

It has been one year since Juneteenth was oficially established as a federal holiday Juneteenth is an important day for our country to acknowledge where we stand in the ight for

equality and to recognize and appreciate the diversity in our communities.

To celebrate Pride and to honor Juneteenth, we relect on the improvements we have made as a company in the past year

We are expanding Asbury Cares in our markets with the addition of new Asbury Cares partners and council members.

We have also begug hiring technicians through one of the Asbury Cares organizations we support in Atlanta. We continue to partner with HBCU Change to raise donations at our point-ofsale points in the dealership and are exploring additional ways to

support their initiatives. We have begun DEI training in our facilities and corporate ofice and will expand the training to all markets.

We are stronger

when we come together as one, and our impact is exponentially greater when we drive toward a common goal. Together, we must continue to work toward equality.

At Asbury, we celebrate the qualities of our team members that make every one of us unique.

Perry with his home and work families.

Ravin Perry, Midlothian BMW Service Director

In his 19 years at Asbury and the automotive business, service director Ravin Perry says a lot has changed in the industry but a few things have stayed the same – the focus on the guest experience and servant leadership.

Nearly two decades ago, Ravin walked through the doors of Midlothian BMW as a high school student eager to make money. His stepfather had just purchased a BMW and the salesperson at the dealership, picking up on Ravin’s interest in cars, asked if he wanted a job.

Ravin started detailing cars at the dealership and, while he had never planned for a career in automotive retail, he found himself promoted to a service advisor three years later

“The service manager at the time noticed that I would always help out wherever I could and that I was willing to do whatever it took to help the team,” Ravin recalls. “I also did whatever it took to make the guests happy, and I had gotten a few compliments from guests and he noticed that.”

Raven is now Service Director and still has the attitude that no job is too small for him. It’s

something that his team notices.

“No job is beneath him,” says shop foreman Hector Pena. “Ravin puts air in tires and he writes tickets when the service lane is busy. He really does it all.”

This dedication to the job has earned Ravin multiple promotions over the last 19 years. He has worked at various Crown dealerships and eventually came back to Midlothian BMW where it all started.

Hector says that Ravin has brought a culture of trust and understanding to the service department. “When you work at a car dealership, you constantly have pressure and when you make a mistake you might not get the most positive response, but Ravin keeps a very level head,” Hector explains. “He does a great job of empowering the service writers to make decisions based on whats going on He’s always on the frontlines supporting your decisions and backing you up. ”

His colleagues say Ravin is a good manager but an even better person. Hector recalls a time when Ravin saw that Hector was tired at work and overheard him

explaining to another co-worker that he was sleeping on the loor in a sleeping bag for a few weeks while in transition between moving. Without asking or even letting Hector know, the next day Ravin brought in a twin-size mattress for Hector and told him, “You’re not sleeping on the loor anymore. ”

The team was touched by Ravin’s generosity, but says it’s not surprising since he leads with empathy day-in and dayout. They say Ravin often notices when a team member is struggling either professionally or personally and takes steps to help them.

“We spend just as much time, if not more time, with our work team members than with our families during the week,” Ravin explains. “These guys are like family to me. We spend so much time together. We laugh together We go through frustrations together. So we have to be willing to help each other.”

Ravin is also a proud graduate of Asbury’s Service Managers Training Program, where he says he learned a lot of the knowledge and conidence he needed to run a service department. He says the program’s focus on leadership also helped guide him in becoming the manager his team wanted to work for

After 19 years in the business, Ravin is looking forward to celebrating his milestone 20 years next year

“A lot has changed in two decades,” he says. “Technology How the cars communicate with us. How we communicate with the guests. A lot has changed for the better because it has increased transparency, but the guest experience is the same. Being able to talk to the guest and inding out their needs because it’s not always about ixing the car.”

National Automotive Dealers Association Academy

Asbury Graduates

Automotive Dealers Association Academy graduating class.
store’s
while
Since
ongratulations to the 5th C National
These team members dedicated time over 12 months learning how to further develop their
proitability
exploring new technology and innovation to reshape the industry.
the program has ended, six of the graduates have been promoted into General Manager roles. Congratulations to this graduating class!
Coggin Honda Orlando Sergiy Bilyayev Coggin Honda Jacksonville General Manager F&I Director Greg Mabry General Manager General Sales Manager Coggin Nissan at the Avenues General Manager Adam Bader Jason Mink General Manager Mercedes-Benz Chesterield Alvin Santana Lindsey Biswas Myshia Hill General Manager Bill Estes CDJR Courtesty Toyota Brandon General Sales Manager General Manager Bentley Atlanta Kevin Coulombe Crown CDJR Greensboro Ollin Dunford General Manager Nalley Toyota Stonecrest Daniela Brand Nalley Lexus Roswell Brian Weddle General Manager Bill Estes Ford General Manager Jaguar Land Rover DFW Matt Woolsey Tony Gonzalez General Manager Service Director General Manager Park Place Lexus Grapevine New Car Director Service Director Jason Feuerberg DM Plano Lincoln Nick Carimi Dikki Terry Cam Mayfield Parts Director Park Place Motorcar Dallas Park Place Motorcars Arlington Park Place Motorcars Arlington Walter Reed Jaguar Land Rover DFW Greenville Luxury Roderick Infante Jaguar Land Rover DFW General Manager New Car Sales Manager Charles Owen

2021 Manufacturer Awards

Congratulations to all of the Asbury dealerships who won Manufacturer Awards for their store’s performance in 2021

Courtesy Kia of Brandon President’s Club

Courtesy Palm Harbor Honda President’s Award for Sales and Parts & Service

Courtesy Toyota of Brandon

Board of Governors

Audi Creve Coeur

Audi North Atlanta

MAGNA Society

MAGNA Society Precision Team Award

Coggin Acura for Parts & Service

Crown Acura (Richmond) Crown Ford President’s Award Crown Acura (Greensboro)

Coggin Buick-GMC

GMC Mark of Excellence President’s Award

Coggin Honda of St. Augustine

President’s Award for

Coggin Honda Sales and Parts & Service for Sales

Courtesy Chrysler-Jeep-Dodge

Customer First Award

Courtesy Hundai

Board of Excellence

Mercedes-Benz of Draper Gold Laurel

Larry H. Miller Volkswagen Avondale

Mercedes-Benz of Ft. Pierce Best of the Best Silver Laurel Best of the Best Best of the Best

Nalley Acura

Mercedes-Benz of Tampa/Sprinter Vans

Financial Services

Nalley Honda

President’s Award

Precision Team Sales & Nalley Lexus - Galleria

Elite of Lexus

Nalley Lexus - Roswell

Larry H. Miller American Toyota Albuquerque President’s Award

Larry H. Miller Casa Chevrolet

Silver Laurel Mark of Excellence

Elite of Lexus Park Place Lexus Grapevine Elite of Lexus

President’s Award for Sales

Hare Chevy

Parts & Service Elite Leaders Precision Team Award

Mark of Excellence,

Hare Isuzu Truck

Circle of Excellence

David McDonald Acura

Council of Excellence

Top Volume Dealer, for Sales and

Precision Team Award Sales Challenge

Parts & Service Ford Ft. Worth

for Sales and Bill Estes Ford Honda of Frisco

Larry H. Miller Chevrolet Murray

Mark of Excellence

Larry H. Miller Chevrolet Provo

One Ford Elite,

Park Place Lexus Plano Elite of Lexus

Park Place Motorcars Arlington (M-B)

Best of the Best

Silver Laurel

Larry H. Miller Ford Lincoln Draper

Larry H. Miller Ford Mesa

Larry H. Miller Colorado Jeep Triple Crown, Customer First Award for Excellence One Ford Elite, Ford 100 Club

President’s Award for Sales

David McDonald President’s Award for Sales, Master’s Circle

David McDonald Lincoln Frisco

Lincoln Leaders Award,

Certiied Pre-Owned Sales,

David McDonald David McDonald Honda Leadership Award

Advantage Dealer

Larry H. Miller Honda Boise

Wolfsburg Crest Club President’s Award for

Parts & Service

Larry H. Miller Hyundai Peoria

Board of Excellence

Larry H. Miller Subaru Boise

Love Promise Customer &

Top Selling Ford Blue Community Award

Larry H. Miller Super Ford Salt Lake City Parts Premiere Club

Best of the Best Gold Laurel Silver Laurel

Plaza Mercedes-Benz/Smart for Excellence

Park Place Motorcars Fort Worth (M-B) Community Award Park Place Motorcars Dallas (M-B)

Best of the Best Silver Laurel Love Promise

Mike Shaw Subaru Greeley

Mike Shaw Subaru Love Promise Best of the Best

Community Award

A round of applause to all of our team members who were promoted into new roles in Q1 of 2022. Congratulations – we are proud of you!

Steven A. Massey

CORPORATE

Karen S. Aleman

A-Spec-Billing

Sumyr K. Bedlako

DSC Manager - HR

John D. Belen

Director - IT Applications

Robbie J. Black

Sr. Director - IT Applications

Richard A. Brown

DSC Sr. Dir - Marketing

Taylor Burriesci

DSC Supervisor - IT Support

Melinda W. Cooper

Sr. Director - Tax

Katia A. Cortes

A-Staff Accountant

Lynn A. Davey

DSC Sr. Dir- Financial Reporting

Idania E. DeJesus

DSC Support PayrollSupervisor

Susan B. Dingle

DSC IT Project Portfolio Manager

Allen L. Earls

DSD Sr. Dir - Audit

Kailah A. Eichorst

A-Spec-Title

Scott D. Grogan

DSC Sr. Mgr - Compliance

Elena V. Karelina

DSC Analyst - Tax II

Jenny M. Laurent-Lester

A-Spec-Billing

Tiarra Legion

DSC Analyst - AR

Claudia L. Lopez

A-Staff Accountant

Miran Maric

SVP, Strategy & Innovation

MMD

Karen B. Mckee

A-Manager - Ofice

Shawn Mendonca

Sr. Dir. Assistant Controller

Brandon S. Navarre

DSC Manager FP&A

Lindsay R. Parks

DSC Sr. Director - Financial Systems

Michael J. Patrick

Director - Fixed Ops

Jeffrey R. Pearson

DSC Sr. Manager - Marketing

Brandon S. Perez

Director - Marketing

Jasmin N. Rodriguez-Barajas

DSC Dir - IT Risk & Compliance

Renee L. Burse

Stevinson Toyota East

Appointments - BDC Srv

Daniel Coggins

Hector H. Ochoa Navarro

Stevinson Toyota West

C Tech Apprentice - Ex

Joseph C. Raley

Porsche Littleton

B-Technician

B-Technician

Pay Plan Admin

Tamika Smith-Booth DSS Specialist - Vendor II

Madalyn Tolbert

DSC Digital AdvisorMarketing

Carl Vannest

Sr. Director IT Security & Infrastructure

Janine K. Walker

DSC Director - Development

David Wyatt

DSC Supervisor - Audit

COLORADO

Eduardo Bravo

Mike Shaw Subaru Greeley

C-Technician

Jeffrey S. Billings

Stevinson Toyota West

Jennifer M. Smith B-Technician

Ryan M. Dorrance

Stevinson Lexus Lakewood Tech Internal

Stevinson Toyota West Parts Counter II

Thomas A. Russell

Stevenson Chevrolet

James Fleming F&I Director

Angelica R. Fraire Larios Mike Shaw Subaru Greeley Warranty Administrator

Alec J. Frey

Stevinson Toyota West Parts Counter II

Nicholas J. Grano

Mike Shaw Subaru Greeley

Mike Shaw Subaru B-Technician

Michael N. Smith

Mike Shaw Subaru B-Technician

Jarrett J. Starr Service Advisor

Stevinson Toyota West

Patricia D. Stone

Arapahoe Hyundai

Warranty Administrator

Matthew A. Hamilton

Courtney Tindall

BDC Service Appointments

Brenda E. Henriquez

Stevinson Toyota West A-Staff Accountant

Benjamin C. Vitek

Stevinson Chevrolet

Parts Counter II

Alexis Huff

Stevinson Lexus Lakewood Stevinson Lexus Lakewood

Ofice Manager

Samuel Kaufman

Porsche Littleton

Parts Country II Stevinson Lexus Lakewood

C-Technician Andrew C. Kloss

Stevinson Toyota West

B-Technician

Stevinson Toyota East

Jamie Martinez

Mike Shaw Chrysler Dodge Jeep Ram

General Sales Manager

A-Tech/Master/Team Leader

Bryant B. Walker

Porsche Littleton Bradley Kounkel

Mike Shaw Subaru

CROWN

Mario A. Rivera-Morales New Car Sales Manager

Jason D. Cappo

Crown Honda Greensboro

Service Assistant Manager

Rolando Castaneda Tovar

Crown Volvo Greensboro

General Sales Manager

Candice M. Fargis

Crown BMW Greensboro Shipper/Receiver

Appointments - BDC Service

Anthony Q. Hill

Crown Chrysler Dodge Greensboro

B-Technician

Alex H. Leon Baez

Crown Ford Fayetteville

A-Tech/Master/Team Leader

Jose E. Moran Amaya

Crown Dodge Fayetteville B-Technician

Richard L. Paradie

Crown Volvo Greensboro

Service Shop Foreman

Hector G. Pena

Richmond BMW Midlothian

Service Shop Foreman

Richard W. Schuh

Richmond Mini

Parts Counter II

Thomas A. Smith

Crown Acura Richmond C-Technician

Ashley N. Stewart

Crown Honda Greensboro B-Technician

Shay B. Trevorrow

Crown BMW Greensboro Car Washer

Martha M. Williams

Crown Honda of Southpoint BDC Service Manager

FLORIDA EAST

Stephanie M. Stapleton

Coggin Toyota at

The Avenues

BDC Service Advisor

Hunter P. Wells

Sungho Han

Coggin Honda Orlando

Sales Advisor

Arben Kabashi

Palm Harbor Honda

INDIANA

Leif R. Beauchamp

Bill Estes Chevrolet Buick

General Manager

F&I Manager

Ralph L. Bruns

A-Tech/Master/Team Leader

FLORIDA WEST

Murad S. Boqoter

Palm Harbor Honda

Sales Manager

Gretta A. Briceno Peralta

Courtesy Hyundai Tampa Warranty Administrator

Liz Cardoso

Courtesy Hyundai Tampa

BDC Appointments Service

Marcus J. Carey

Courtesy Toyota Brandon C-Technician

Emma M. Castello

Courtesy Toyota Brandon Coggin Ford Jacksonville

Warranty Administrator

Abbey R. Childress

Parts Warehouse

Mercedes-Benz of Tampa Cristobel Contreras

Courtesy Toyota Brandon

Service Express Lube Manager

Body Shop Assistant

Rebecca J. Lacey Courtesy Toyota Brandon Manager

Mercedes-Benz of Tampa Isain Ledesma Inventory Specialist

Delimar Lliteras F&I Assistant

Bill Estes Toyota Body Shop Mechanical Tech

Steven J. Cerbone Kahlo CDJR Lot Attendant

James. R. Collins

Bill Estes Chevrolet A-Tech/Master/Team Leader

Jennifer K. Corya

Parts Assistant Manager Hare Honda

Jose Merced Courtesy Chrysler Dodge Jeep Ram D-Lube Technician

David L. Phelps Courtesy Kia Brandon Coggin Honda of Orlando

Service Manager

Steve M. Poelcher

Coggin Deland Ford Lincoln

Bill Estes Toyota

C-Technician

Christina L. Harriman

Coggin Ford Jacksonville

Jennifer D. Cabel

The Avenues James C. Bond

Assistant Service Manager B-Technician

Jarel L. Cotney

Courtesy Nissan of Tampa

Coggin Honda of Orlando Body Shop Technician Dasia Pride Courtesy Chrysler Dodge Jeep Ram

Coggin Toyota at

Colton M. Carmichael

Coggin Acura Fort Pierce

Jonathan J. Masanto

B-Technician Brian P. Dudley

Mercedes-Benz of Tampa

The Avenues

Coggin Honda Jacksonville Service Manager

Jose A. Mendez Plaza

B-Technician

Coggin Toyota at Stephanie L. Mulholland

Coggin Acura Fort Pierce

Service Advisor

Anthony W. Powell

Coggin Ford Jacksonville Service Advisor

A-Tech/Master/Team Leader

Palm Harbor Honda

General Sales Manager

Diego Duran Zagorski

Courtesy Toyota Brandon

Body Shop Assistant Manager

Luis D. Enamorado Rodriguez

Mercedes-Benz of Tampa C-Technician

German De La Cruz Perez A-Tech Team Leader

Lazaro Gabriel Hernandez

Courtesy Chrysler Dodge Jeep Ram A-Tech Team Leader

Vincent M. Guagliardo III

Courtesy Chrysler Dodge Jeep Ram

Service Clerk

Customer Care Coordinator Mercedes-Benz of Tampa Service Advisor Service Lot Attendant

Tyler W. Ramsey

F&I Manager Christopher J. Harty

Noah A. Hudson

C-Technician

Tyler G. Stepka

Courtesy Nissan of Tampa

Parts Warehouse Alexas Reyes

Javier L. Velez Cruz

Coggin Honda of Orlando

Mercedes-Benz of Tampa Mercedes-Benz of Tampa Pamela Ramirez Contreras C-Tech/Apprentice/Trainee

F&I Manager Service Lot Attendant

David R. Victoriano

GREENVILLE

James C. Headrick

Toyota of Greenville A-Tech/Master/Team Leader

Mark Jarboe

A-Tech/Master/Team Leader

Bill Estes Ford

Service Clerk

Christopher R. Dalton Hare Honda Body Shop Parts Advisor

New Car Sales Manager Bill Estes Chevrolet Matthew B. Linville

Service Advisor Internal Thomas J. Lynn

Bill Estes Chevrolet Bill Estes Toyota Hare Honda Hare Honda Mikinna S. King

John J. Luck

Shanay C. Martin

Bill Estes Toyota Sales Manager Bill Estes Ford

Bill Estes Chevrolet Warranty Administrator

Mary K. McMann BDC Sales Manager

Alvin W. Santana

Bill Estes CDJR

General Manager

Anna M. Staton

Bill Estes Ford

Warranty Administrator

James R. White

Bill Estes Chevrolet Buick

General Manager

LARRY H. MILLER

Collin S. Argyle

LHM Toyota Murray

F&I Manager

Adrian J. Barraza

LHM Dodge Ram Peoria

Assistant Sales Manager

Juan E. Cuja

LHM Dodge Ram Tucson

Service Technician

Jyoti S. Chetty

LHM Dodge Ram Avondale

Warranty Clerk

John B. Courtney

LHM Hyundai Peoria Apprentice Technician

Cameron F. Curley

LHM CJDR Albuquerque

Parts Retail Counter II

Anissa E. Heape

Alfred J. Almasco Austria

LHM Dodge Ram Peoria

Payroll

Administrator

Aubrie Larson

MAO-LHM Dealerships

Director of CRM Services

Christian B. Miller

LHM Subaru Boise Assistant Parts Manager

Joanna R. Ortiz

LHM Hyundai Peoria

Apprentice Technician

Michael W. Price

MAO-LHM Dealerships Senior Vice President

Victor G. Renteria

LHM Casa Chrysler Jeep New Vehicle Manager

Donna L. Riordan

LHM CJDR Surprise

Assistant Ofice Manager

Sebastian Santizo Izzeppi

LHM CJDR Surprise Assistant Sales Manager

LHM CJDR Provo

LHM CJDR Albuquerque

Jesse Dominquez Shop Foreman

Dion A. Duvall

LHM Nissan Arapahoe

Parts Manager

Ashley N. Early

LHM Colorado Jeep

Kristin N. Eckersley

LHM Nissan Arapahoe

Payroll Administrator

Entry Level Technician II Brandon B. Erickson

LHM CJDR Provo

Service Manager

Alexander L. Elliott

LHM CDJR 104th

Service Technician

Norman G. Ewell

LHM Ford Provo Service Manager

Ivan I. Galarza

LHM CJDR Surprise

Express Advisor II

Gerardo Gomez Renteria

LHM Dodge Ram Tucson

Service Technician

Shawhib Ghulam Reza Service Manager

Austin D. Van Raalte

LHM Chrysler Jeep Avondale

A-Tech/Master/Team Leader

Jason Carper I

DM Acura of Plano C-Technician

Johnathan R. Daniel

A-Tech Team Leader DM Ford Fort Worth Alvino Davila

DM Ford Fort Worth A-Tech Team Leader

Jennifer M. Hudd

DM Acura of Plano Service Manager

Randy A. Lopez

DM Acura of Plano B-Technician

Alan Morales

DM Acura of Plano C-Technician

Pedro Piedra-Bernal

DM Acura of Plano Caiden W. Tew

Salvador Gonzalez

Nalley Acura - Marietta Bodu Shop Prepper

Hunter Grissinger

Nalley Lexus - Roswell B-Technician

Javier A. Guevara

Nalley BMW - Decatur

Parts Counter II

DM Acura of Plano

Thomas A. Powers

DM Acura of Austin

Tech Internal

Mary Raymond

DM Plano Lincoln

Kyle Verdino

LHM CJDR Surprise

MAO-LHM Dealerships Service Manager

Sara Waldman

Head of Communications and Community

Cheryl Williamson

MAO-LHM Dealerships Sales Manager Payrill and Onboarding Manager

Eddie R. Woodfin

LHM American Toyota

Service Technician F&I Manager

Eric Yambrick

Apprentice Technician

McDAVID

LHM Colorado Jeep DM Acura of Plano

Corey L. Adamson C-Technician

DM Acura of Plano B-Technician

Maritza Tamayo

DM Honda of Irving F&I Manager

DM Honda of Frisco

Tech Internal

Jacob Villareal

DM Honda of Frisco Ryan D. Trent

Fabian R. Serrano Parts Counter II

NALLEY

Jesse K. Baker

Nalley Audi - Roswell

A-Tech/Master/Team Leader

Nathaniel Baker Sr

Nalley KIA Stonecrest B-Technician

Barrington Desouza

Nalley Lexus - Roswell C-Technician

Nalley KIA Stonecrest Jamyron T. Hubert

B-Technician

Benjamin O. Kareem

B-Technician

Khansith Khamphouvong

Nalley Honda - Union City

A-Tech/Master/Team Leader

Nalley KIA Stonecrest Parts Manager C-Technician

A-Tech/Master/Team Leader

B-Technician Mike D. LeDuc

German L. Rios

Nalley Ininiti - Decatur Alec Schuessler

Nalley KIA Stonecrest

B-Technician

Anthony M. Simpson

Nalley Audi - Roswell Body Shop

Nalley Lexus - Galleria Parts Counter II

John C. Swift

Nalley Honda - Union City

Parts Advisor Ronald E. Thompson

Nalley KIA Stonecrest

Parts Driver Tylon Watson

Nalley Ininiti - Marietta

Nalley Lexus - Galleria C-Technician

Davis L. Wilson

Nalley Chevrolet Service Shop Foreman

Caleb K. Wordlaw

Nalley Lexus - Galleria Detailer

Andrew R. Wright Service Advisor

Nalley Acura - Marietta

Asbury’s Inaugural Corporate Responsibility Report w

e are proud to announce the inaugural publishing of Asbury’s Corporate Responsibility Report. As a performance-driven company, we pride ourselves in representing great brands. Asbury remains committed to growing our business in a sustainable manner.

From participation in health and safety committees and sustainability action teams to charitable giving campaigns and volunteering, we strive to provide our team members with numerous opportunities to get involved and make a difference. This report is one step toward showing that, as a company, we are also committed to getting involved to make a difference.

What is a Corporate Responsibility Report (CRT), and why does it matter?

Our CRT portrays our relationship as a company with our stakeholders – namely our team members, guests, OEM partners, investors, the communities we serve, and beyond. It serves as a tool to hold us (and, likewise, other companies who choose to report) accountable for the ways in which we interact with all stakeholders. As a company, we believe in open communication. With this report, we are choosing transparency and encouraging discussion.

We believe it is important that our stakeholders have accessible information when making important decisions that affect them. This report will give our

team members and communities further insight into our environmental, social, governance and ethics practices.

It is equally as important to recognize that our work is never done. Asbury will continue to be accountable and improve our strategy to become better stewards of our business for team members, guests, OEM partners, investors and our communities.

If you are reading The Drive digitally, you can view Asbury’s inaugural CRT by clicking the link here.

Otherwise, you can ind the report on our company website, AsburyAuto.com

Asbury’s 2022 Q1 Financial Update

Our company’s continued inancial success is all thanks to our team members and their hard work at the start of the year Despite the ongoing inventory challenges, our team members have persevered and focused on providing our guests with the best experience.

Q1 2022 was our irst quarter to report the results of our new combined bigger company including Larry H. Miller Dealerships and Stevinson Automotive.

Because of our growth and success, we also took the opportunity to update Asbury’s 2025 Strategic Plan. We raised our 2025 revenue targets from

$20 billion to $32 billion with growth in same-store, Clickland, and acquisitions.

Q1 Highlights

These are exciting times

for Asbury. With our new size and footprint, the opportunities for our team members have also grown.

Additionally, if you are a shareholder in our company, Asbury’s success is a inancial gain for you. We’re excited to see where the future takes us.

Asbury’s Q2 2022 earnings call is scheduled for July 28, 2022 at 10 am EST. For more information on Asbury’s earnings call and inancial performance, visit the Asbury Investor Relations page at asburyauto.com/company/invest or-relations/

Michael Welch
Ÿ Revenue increased
Ÿ Gross proit
Ÿ Adjusted EPS increased
Ÿ Adjusted Operating Cash Flow increased
million Ÿ Repurchased $200 million of our shares Ÿ Adjusted EBITDA increased
from $1.7 billion to $3.9 billion for the quarter
increased from $409 million to $792 million
98% to $9.27
from $290 million to $406
from $195 million to $336 million

To have a fun and supportive culture where TEAM MEMBERS thrive personally while building meaningful bonds with one another

To be the most GUEST-CENTRIC automotive retailer BECAUSE WE CARE

To be great brand ambassadors and exceptional stewards of capital for our PARTNERS who fuel our mission

To be caring professionals who strive to delight OUR GUESTS and foster love for our brand

Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.