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the

Ashcroft International Business School Student Newsletter

state of

FLUX

AIBS team participates at FLUX National Final 2009 | page 10

09100901

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Welcome

Contents

A warm welcome to the start of a new academic year. For those students who are starting their studies with us for the first time we are very pleased that you have chosen to come to Anglia Ruskin University. A particularly warm welcome to all our students from overseas – we hope you enjoy your studies in the UK. All the staff within the Business School wish you every success in your studies for the coming year – we know you will be working hard but also that your student experience will take in the broader opportunities of coming to university. I hope you find this Newsletter both interesting and informative. There are lots of exciting things going on in the School – we are growing new areas of activity both on campus and through our collaborative partnerships in the UK and overseas. You may be interested to know that the Business School has as many students studying off campus as we have studying on our two campuses in Cambridge and Chelmsford.

For those students studying in Cambridge you will have noticed that the campus is undergoing some re-development. This is an exciting project that follows on from all the development work that has taken place on the Chelmsford campus over the last few years. The Business School will be one of the early beneficiaries of this redevelopment with a new building due to be built in the first phase of the project. Having the builders on site will cause some inconvenience and we appreciate your support and understanding as the building work progresses through the year. Whether you are studying in Cambridge or Chelmsford I know all our staff – academic and support – will be there to help you and make sure your experience is an enjoyable and rewarding one. Don’t be wary of asking a question or seeking out help should you need it – my colleagues and I will be happy to help. So I wish you a good year and every success in your studies whether you are a first year student, a returning student or a final year student – good luck. Martin Reynolds Professor Vice Chancellor and Dean

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7-8 9 10 11 12 13 14 14 15 16 16 17 17 17 18 18 19 19 20 20 21 22 22 22 23 24

Professor Martin Reynolds

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Welcome Contents Focus on Teaching Knowledge Transfer Partnerships Don’t Get Snookered... Join the Winners! Be a GRLI Ambassador! Lord Ashcroft makes second £5m gift Winner Takes All! Student Consultancy Team Working with Cambridge Business AIBS Team Participates at FLUX National Final 2009 HOTS Business Plan Competition Won by AIBS Team Anglia Ruskin students steal the show at the Sarawak Regatta Career Fair for KBU graduates AIBS Supports Trinidad and Tobago’s Vision 2020 MBA Overseas Residential Study Visit in Berlin Berlin and Cambridge MBA joint module Cambridge Tech DEMO Night Research Taster Placement Scheme Indigenous Management Practices Conference, India Conference of the British Association of Spirituality The 10th International Federation of Scholarly Associations of Management European Centre for Business Research Methods, Valetta, Malta Superb Finnish! From Ability to Employability – the role of placements The ‘Benefit’ of Placements Shortcut to Success Global Language Success Anglia Ruskin Employer Mentoring Scheme Getting a Job! Twitter with AIBS_Library New Careers Website Before you Forget Journal of Finance and Management in Public Services – Now Online!


Focus on Teaching It is good to see so much activity on campus as many of you return and new students join us. Term started for new students in Chelmsford with a business game which I hope you enjoyed. Please let us know if you did either by word of mouth or through the Comments, Compliments and Concerns box adjacent to the Faculty Office on the third floor of Michael Ashcroft Building (MAB) where you will find administrative staff and most lecturers. You may well have met Hannah, our newly appointed Student Experience Coordinator at Chelmsford as she was involved in the activities. Our new Cambridge Student Experience Coordinator is Alison and she will be arranging activities, particularly to integrate our large number of international students in Cambridge. We have made arrangements to allocate you a Personal Tutor and you can check on eVision to see who this is. Normally you will see the same person throughout your study and by now you should have met them and do make sure you see them again by week 6. You can organise to see them, or indeed any of your module tutors, by checking their availability in the Faculty Office and on their office door. All full time staff publish three hours a week when they will be available out of class to talk to students. Each year group has a number of students who act as student representatives attending the Programme Committee each semester and feeding back any issues from other students. If you are interested in becoming a rep let your Programme Leader know. It is a worthwhile role and helps with your CV building.

If the disruption owing to the building work in Cambridge is severe and you have concerns then please inform us by either speaking directly to one of us or, again, through the Comments, Compliments and Concerns box adjacent to the Faculty Office. We want you to enjoy your experience at Anglia Ruskin; we expect you to be stimulated and challenged as you learn. We hope your studies with us are like an ‘intellectual gym’; we can guide your training regime so that if you put in the effort you will get fit. My final message to you is ‘Don’t sit on problems’. If you have personal or group concerns talk to someone straight away. Issues identified early are much easier to deal with and we will always listen. So speak to your Personal Tutor or anyone from the list below.

Dr Jenny Gilbert

“We want you to enjoy your

experience at Anglia Ruskin; we

expect you to be stimulated and

Dr Jenny Gilbert Deputy Dean

Student Experience Coordinator Student advisor Programme Leader Director of Studies Head of Department Deputy Dean Dean

Cambridge

Alison Beaumont Jeremy Vanner Dr Mahmoud Al-Kilani Jonathan Knowles Professor Stuart Wall

Dr Jenny Gilbert

challenged as you learn”.

Chelmsford

Hannah Myatt Lorna Durey Graham Webster Dr John Webb Dr Sonal Minocha

Professor Martin Reynolds

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Knowledge Transfer Partnerships Student Career Opportunities

If you want to apply your degree to a real job straight away and gain a professional qualification at the same time, then a Knowledge Transfer Partnership (KTP) through Ashcroft International Business School (AIBS) is what you’re looking for.

A KTP is a three-way partnership between you (the Graduate), a local small-medium enterprise (SME) and AIBS covering projects across a wide range of business disciplines and industry sectors, and it is one of the largest graduate recruitment programmes across the UK. As a KTP associate, you take a full ownership of a major project gaining invaluable practical hands-on experience by playing a key role in managing and implementing the strategic development of the company.

You will further enhance your career opportunities and experience by developing key management skills, such as communication, team working and project management, giving you a competitive edge over other graduates in the job marketplace. In other words, a KTP allows you to apply what you have learnt through university in a business setting, but with continuous support from an academic supervisor. This provides you with an excellent opportunity to become a strategic player in a company and fast track your career by gaining valuable business experience.

work, she successfully graduated with a first-class BA Honours degree in Marketing.

“In the second year of my degree I spent the first semester abroad in Anglia Ruskin’s sister university based in Malaysia. This was an amazing experience where I studied the exact same modules as UK students but experienced a new country and culture at the same time.” Although Danica found her studies demanding, she says her years at AIBS were excellent, enabling her to gain a varied and wide range of marketing and general business knowledge and skills. In her last year of study, while working on her dissertation, she discovered the Knowledge Transfer Programme funded by the East of England Development Agency (EEDA) through a lecturer and saw this as an excellent opportunity to start her career in marketing.

Graduated in 2008 with First class degree in BA (Hons) Marketing

“The whole process happened very quickly, all within a week really. The project had a clear structure, with predetermined objectives that were set jointly by Philip Robinson, Senior Lecturer and Academic Supervisor, and Michael Rose, Managing Director at Rose of Colchester Ltd. At first glance I was slightly nervous about the challenging objectives but after my first week I knew we could achieve them. Throughout my degree we were taught about ‘business objectives’ and ‘marketing strategies’, but the Knowledge Transfer Programme enabled me to put my knowledge into real life practice.”

“The reason I chose Anglia Ruskin University to study my degree was because of the Business School’s reputation for their collaborative work with companies. I knew that the Business School had close relationships with local businesses and provided more of a practical-based experience to my degree,” says Danica Smith, a former undergraduate AIBS student. With a passion for marketing and a real drive to succeed in today’s highly challenging economic environment, she applied to study for a marketing degree and in 2008, after four years of hard

The three-way partnership worked so well that the project achieved significantly more than was originally set out. According to the Managing Director of Rose of Colchester, Michael Rose, the Knowledge Transfer Programme was a

Danica Smith ARU Alumni:

Role:

Knowledge Transfer Programme Associate at Rose of Colchester Ltd

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“It was very calming to know that whilst this was my first real, full time marketing job I had the Business School’s full support behind me, both financially and emotionally. I knew I could lean on the extensive resources, knowledge and networks AIBS offers. With such an excellent structure and support offered with the project, I was confident about the challenges ahead of me. I knew exactly each week what I had to deliver in order to complete the project successfully.”


Danica Smith

catalyst for culture change and its success has led to the creation of a new Marketing Department: “Overall, the Knowledge Transfer Programme project has brought to the company a new strategic marketing and business development capability, that has provided the platform for new market opportunities to be identified and a partnering approach to our sales agency network that will underpin the sustainable growth of the business as we go forward.” Subsequently, due to the success of the project, Danica was offered a full time position of Marketing and Business Development Manager working with the senior management of the company in ensuring future growth and profitability of the business.

“I gained so much personally from the Knowledge Transfer Programme project in terms of knowledge and skills that are vital for any marketing role in business” says Danica. “Whilst my degree gave me a great insight into academic thinking, the project gave me a better strategic and tactical understanding of marketing activities, especially online marketing activities such as Search Engine Optimisation – an essential aspect of marketing in the 21st century. Every marketing job in all industry sectors will include some aspect of emarketing and thanks to the Knowledge Transfer Programme, I have gained the skills required to meet the needs of a highly competitive and ever-changing world of business.”

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“I would strongly recommend the Knowledge Transfer Programme to all graduates who are seeking the opportunity to gain significant and valuable business experience, whilst adding real value to a regional company. The three-way partnership works so well, it truly is a win-win situation for everyone involved.” If you would like to find out more about how to get involved in the Knowledge Transfer Partnership through AIBS, please contact:

Katerina Nemcova Project Manager of Business Knowledge Transfer - Cambridge T:0845 196 2591 E: katerina.nemcova@anglia.ac.uk


Be a GRLI Ambassador! The Ashcroft International Business School has joined a pioneering network of 60 business schools and companies from across the world whose mission is to promote and support the development of a next generation of globally responsible leaders (www.grli.org).

Ali with a group of MBA students who have been looking at decision-making and having a ball of a time!

Don’t get snookered... Join the winners!

The Ashcroft International Business School firmly believes that there is a balance to be struck between work and play and extends an invitation to all Anglia Ruskin University students to join in with a new and innovative learning experience.

The network, called the Global Responsible Leadership Initiative (GRLI), was started in 2004 by the European Foundation of Management Development. They recognised the growing and urgent need to equip our emerging leaders with the skills, knowledge and passion to champion social and environmental responsibility in the corporate world. GRLI is also building a community of responsible young leaders who are studying in or have newly graduated from the world’s business schools as GRLI ambassadors. They will contribute to dialogue and be the seedbed for international research on Responsible Leadership. They will be advocates for the mission and objectives of GRLI.

John McCullough has a long established interest in the parallels between sports and business performance and as a result of close collaboration with the current World Number 5 Snooker Professional, Ali Carter Snooker a unique initiative is now being piloted on a collaborative and developmental basis for the benefit of all Anglia Ruskin students. We can offer you a number of personal but flexible challenges that will, in an informal and challenging but enjoyable way, help you to develop skills that can enhance your assessments both on and off the green baize. We provide everything you will need – a snooker table, a cue, a few snooker balls and a student friendly atmosphere! Sign up today and let us help you to chalk up future success. John McCullough

E: john.mccullough@anglia.ac.uk T: 0845 196 6879

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A Website and Facebook community around responsibility issues is being created for the Ambassadors and there will be events, virtual conferences and various ways to get involved with the GRLI Academic and Business members. GRLI Ambassadors will connect with existing organizations such as Net Impact, UN Youth Forum, AIESEC, and Bill Clinton’s Global Initiative. Jonathan Smith, Senior Lecture at AIBS in Cambridge, is aiming to get a GRLI Ambassadors group going at Anglia Ruskin University. “I am really excited about our students being directly involved with us in this fantastic initiative. Their thinking and enthusiasm will be the critical factor in this initiative making a real difference to the future of Management Education and Management practice”. If you have any questions or would like to become a GRLI Ambassador then please contact Lucky Hussein: E: Lucky.hussein2@student.anglia.ac.uk T: 07702 470038


Lord Ashcroft makes second £5million gift to create new business school in Cambridge This follows a similar gift to Anglia Ruskin University, made in 2000, which was used to build the awardwinning Michael A Ashcroft Building at the Rivermead campus, Chelmsford. Today’s gift means that Lord Ashcroft has given well over £10 million to Anglia Ruskin University.

the world. Over the last ten years, he has been working with Anglia Ruskin to develop and implement the concept of education aimed at entrepreneurs. This approach has proved immensely successful in Chelmsford, and the new business school will extend that approach to Cambridge, offering practically-based business education. Quote: Speaking about the announcement, Anglia Ruskin University’s Vice Chancellor, Professor Michael Thorne, said:

“The focus of the Institute for International Management Practice’s underlying philosophy will be on real world management challenges and will be the next step in Anglia Ruskin University’s continuing drive to establish its business school as a world leader in practice-based teaching and research. The new facilities and the appointment of a cadre of chairs in International

The new donation will be used to construct the Ashcroft International Business School in Cambridge, situated in East Road, less than half a mile from the city centre. It will offer facilities to undergraduate, postgraduate and post experience business students as well as being a base for international research. Lord Ashcroft is one of Britain’s most successful entrepreneurs and a former alumnus of Anglia Ruskin. His commitment to education is substantial and of long-standing, having supported numerous initiatives in many parts of

Lord Ashcroft, KCMG

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Management Practice will provide a dramatically enhanced environment for teaching and research.”

Lord Ashcroft was particularly impressed by the real-world relevance of the new Institute which is aiming to provide opportunities for students to develop their business and entrepreneurial skills. Speaking about the donation Lord Ashcroft said: “My attachment and long-term commitment to education is well-known. In the depths of an economic downturn, I wanted to make an investment in the future economic skills of this country and beyond. The Ashcroft International Business School will encourage enterprise and excellence. Our objective is to create and to inspire a new generation of entrepreneurs - young men and women with the skills and energy to create jobs and wealth for the 21st Century.”


Winner Takes All!

As part of Freshers’ Week, our full-time undergraduate students were invited to take part in a business game entitled ‘Winner Takes All in Business Management’.

In collaboration with the Chartered Management Institute and the Ashcroft International Business School, the event ran over two days and was set in the context of the chocolate industry. Each team of around ten students had to manage a chocolate company with their performances scored on the range and quality of the business decisions they made, in addition to their ability to develop a viable and sustainable business. During the event the teams worked ferociously on their plans – some students even worked through part of their lunch break which definitely showed their commitment to the cause! The event also gave the students a wonderful opportunity to get to know each other in an informal setting and enabled them to enhance their management and team working skills.

The teams were marked on the business choices they had made and to conclude the event, were required to present their ideas to a panel of judges consisting of Jannette Guelleford, Stephen Hook, Debbie Thomas and Mark Armstrong from the CMI and Professor Roger Jeynes from the Ashcroft International Business School. There were prizes for the team with the overall highest score and for the students judged as the ‘Most Effective Team’. The presentations gave the students the chance to explain to the panel how their companies planned to market and finance their chocolate product and to show how they had considered their ethical and environmental responsibilities.

The judging panel were suitably impressed by the teams’ knowledge and creativity and saw a variety of ideas for new chocolate products, including an energy ‘Olympic’ chocolate bar, a chocolate product called ‘Bitz’ to a diet chocolate bar called ‘Chocolite’. Stephen Hook from the CMI said he was overwhelmed by how well the students had performed in the game, and judging by what he had seen, felt sure that the students would have successful business careers in front of them. Linda Hollingworth, Chair of the CMI, Chelmsford and Mid Essex Branch, presented the prizes to the winning teams, along with Professor Roger Jeynes, was so encouraged by the work she had seen that she joked she would be patenting the students’ chocolate product ideas herself! This event was a new venture for AIBS which we hope will shape the way we run Freshers’ Week in years to come. We are grateful to have members from the CMI work with us to put on the game and look forward to working with them on similar projects in the future. Hannah Myatt Departmental Student Experience Co-ordinator, Chelmsford E: Hannah.myatt@anglia.ac.uk T: 6851

There were prizes for the team with the overall highest score and for the students judged as the ‘Most Effective Team’ 7


‘It was a great chance to get to know people and share the experience with people’

Left to right; Courtney Hicks (BSc(Hons) Accounting and Finance), Nicky Buckby (BA(Hons) Tourism Management), Chelsie Morgan (BA(Hons) Tourism Management, Solomon King (BA(Hons) Business Management)

“It was a very challenging game but was really enjoyable. It helped us to work with different people and make new friends.” Left to right; Danielle Kenton (HND Business Management) and Gabriella Johnson (BA(Hons) Marketing)

“I really enjoyed the game; I thought it was a great way to network with my fellow students.” Lennon Gumbe (BA(Hons) Business

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Left to right:- Robert Jones, Andrea Doerr, Mike Ashmead, John Pedretti, Christiane Woessner and Jonita Macyte. + Andrew Hatcher, The Working Knowledge Group, Cambridge

Student consultancy team working with Cambridge business

Enterprising students Andrea Doerr and Christiane Woessner (MA International Business MAIB programme) and Anglia Ruskin graduate Jonita Macyte have been working with Robert Jones on an EEDAfunded consultancy project.

On Thursday 25th June, in the Learning Zone at Anglia Ruskin University, Andrew Hatcher (founder of The Working Knowledge Group) made an online presentation of his MAPP decision-making product. Our

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consultancy team canvassed the views of Dr Mike Ashmead (Managing Director of Cellbond Ltd , Mykon Systems , Zing Bikes) and Encocam ) and John Pedretti (Portfolio manager, Skanska Infrastructure Development – and Anglia Ruskin MBA graduate). EEDA East of England Development Agency is the driving force behind sustainable economic development in the East of England. EEDA’s Innovation Vouchers are designed to help businesses in the East of England purchase academic expertise from the region’s universities to support innovation and business improvement.

Robert completed a KTP project with Mike Ashmead at Cellbond Ltd in 2005. Robert Jones, Programme Leader Executive MBA (Cambridge), Lecturer in Entrepreneurship and Innovation T: 0845 196 2549 E: robert.jones@anglia.ac.uk


AIBS team participates at FLUX National Final 2009

FLUX is a key annual inter-university competition aimed at bridging the gap between education and the world of work. Student teams spend 36 hours solving a business challenge provided to them at the event.

The event enables them to focus on their employability skills, meet recruiters, improve interview skills, meet new people and have a great time. Business experts from some of the UK’s most dynamic companies (e.g. CocaCola, Experian, J.P. Morgan and KPMG) judge the teams in Apprentice-style meetings and Dragons Den-style pitches. Our AIBS team set off for Plymouth on Sunday 5th April. The team was comprised of students from six different countries; Pakistan, Estonia, Poland, Bulgaria, France and the UK. As the majority of our team had not previously travelled further than London, the train journey enabled them to take in sights such as the White Horse at Westbury, and the beautiful Devon coastline.

On Monday, after a briefing, thirty University teams began working on their business scenarios. Our team worked excellently together, even choosing to return early from dinner and continue working into the early hours! On Tuesday morning, they were invited to attend business related workshops and vie for the attention of experts to whom they could informally pitch their ideas. Later they attended scheduled interviews with expert panels, the students used these sessions to ask specific questions on aspects of their

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business e.g. raising finance. Once these sessions were completed, the team had to present their finished plan to an audience of twelve experts, and seven participating university teams. They then faced a public grilling from the experts! It was an intense learning curve and although our team did extremely well they unfortunately were not chosen as the overall winner, congratulations to Ulster University, a fantastic competitor, who went on to win the ÂŁ3,000 prize!

Our team all agreed that the experience was extremely beneficial, developing both personal and academic skills and opening their minds to enterprise and entrepreneurship. We look forward to taking a new team to Plymouth in 2010! Robert Jones T: 0845 196 2549 E: Robert.jones@anglia.ac.uk

Allison Beaumont - Team Champion T: 0845 196 084 E: allison.beaumont@anglia.ac.uk Alana Hanwell - Team Champion T: 0845 196 2591 E: Alana.hanwell@anglia.ac.uk Team Champion


HOTS Business Plan Competition won by AIBS International Business team Paula and Jost

In May AIBS was invited to take part in the HOTS (Hotel Operations Tactics and Strategy) competition by our international partner University Zuyd, Maastricht. The first round of the competition took place simultaneously in Cambridge, University Zuyd Maastricht, Zaragoza Hotel Management School, Cologne University of Applied Sciences and Nizhny Novgorod State University. AIBS was represented in the Cambridge heat by four International Business Students: Paula Petraityte, Jost Braeckelmann, Valentin Raspe and Christoph Grunewald.

The HOTS challenge is based around teams assuming the management of a failing hotel and the first round task was to write a business plan with the aim of reviving the hotel’s fortunes. In

Cambridge students visited the Best Western Gonville Hotel where Deputy General Manager Christopher Ogston offered valuable advice and guidance on key operational, financial and marketing aspects of hotel management. Mr Ogston judged the team comprising Paula and Jost to have written the most realistic plan. The semi-finals and final took place in Maastricht during June 8th – 12th. Competitors from all international centres were very generously treated to a programme of sight seeing tours by the hosts, University Zuyd, as they worked on the next stages of the competition.

For the semi-finals students implemented the recommendations in their business plans playing against other teams in the HOTs simulation. The top 5 teams in the simulation phase (based on owners equity after 3 years) made it through to the final. AIBS was represented by Paula and Jost in the final who finished third in the simulation stage. Friday brought the final in the impressive setting of the Amrath Grand Hotel De L’Empereur, Maastricht. The teams now had to defend the recommendations made in their business plan and reflect on their performance in the simulation in a 30 minute presentation to a panel of judges comprising academics from University Zuyd and Mr Marcello Pauw, General Manager of the Hotel L’Empereur.

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Following the presentations there was a nervous wait as the panel considered their verdict. After 20 minutes Mr Pauw, chairman of the panel, announced that unanimously Paula and Jost from Cambridge were the winners. Mr Pauw’s verdict was that the winning plan was based on an accurate diagnosis of key problem areas, was meticulously planned, was the most realistic given the resources available and that he would have no hesitation in investing in the winning team. The project was funded by University Zuyd with all planning and coordination under the leadership of Gaby Gijsberts assisted by a team of student helpers. Tim Froggett T: 0845 196 2212 E: tim.froggett@anglia.ac.uk

Tim Froggett


Limkokwing – Anglia Ruskin University students steal the show at the Sarawak Regatta Limkokwing Borneo’s international students showed their true mettle for their team spirit and sheer determination by winning the highly coveted Fairplay Cup at the recent Sarawak Regatta, which was presented to them by the Governor of Sarawak, Tun Datuk Patinggi Abang Haji Muhammed Salahuddin during the closing ceremony.

The team of 20 rowers, aptly named the ‘Limkokwing Warriors’, as indicated not only by their vibrant costumes and the native African war-paint designs decorated on their faces, but also by their dynamic chants and cheers, consisted mainly of international students from around the world, adding colour to the event as has never been seen before in the history of the regatta.

As part of an effort by Limkokwing Borneo to showcase their diversity to the world, the team organized a performance that infused both local and African elements for the ‘Lintas Hormat’ – the “starting parade”, display. The energetic dances and rhythmic drumming of the djembe and kompang played by Limkokwing’s very own Borneo Beats team added to highly charged atmosphere. The flair and passion for music combined with the common goal of sharing and spreading the understanding that music is global, was part of the display. In addition, adding even more colour to the event, fellow Sarawakian student clad in the traditional Orang Ulu costume waved the Limkokwing flag at the head of the boat. The mesmerizing show put on by the Limkokwing students was indeed a spectacle that delighted the crowd. Despite the fact that most of the team members had never rowed a boat before and that they would be competing with

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participants who were considered professionals to the sport, they still went ahead and braved the 1.8km race at the regatta, competing in the International Category, after only two days of training.

The Sarawak Regatta, which is a premier event with distinct historical and cultural significance, was first held in 1871. It was an event created by the then famous ruler of Sarawak, Raja Charles Brooke to bring together warring tribes to “fight” it out on the Baram river. Limkokwing builds a strong foundation for their students, giving them a wellrounded education inclusive of sports and extra curricular activities in addition to day-to-day classroom learning, ensuring that the students are equipped with the necessary skills needed to grow and become established in their chosen industries and to contribute to society.

Limkokwing Borneo is a premier institute of higher learning and its quality education is assured at international standards. As a digital innovation hub, Limkokwing Borneo offers Anglia Ruskin’s 3 + 0 Degrees and Diploma courses in Design, Architecture, Communications, Business and Information Technology. Limkokwing’s other campuses are located in Cyberjaya, Botswana, Africa, London, United Kingdom, as well as Cambodia and Bali.


Career Fair for KBU graduates KBU International College (KBU), Malaysia, a long established partner of Ashcroft International Business School (AIBS), recently organised a career fair that created a buzz not only among its graduating students but also all the other jobseekers at large.

The fair, which was known as ‘Trade and Career Fair 2009’ (TCF 2009), was held in collaboration with YourPartTime.com (a leading online service provider for part-time opportunities in Malaysia). More than 800 jobs were on offer at the fair. Among them were jobs and careers in the fields of business, management, design, hospitality, computing, etc. and also those from YourPartTime.com portal.

The Honorable Malaysian Minister of Housing and Local Government, Dato’ Seri Kong Cho Ha, graced the launching of the event. Also present were Chairman of KBU Board of Governors, Tan Sri Dato’ (Dr) Teo Soo Cheng, KBU Chief Executive, Prof Dato’ (Dr) Teo Chiang Liang and principal, Mr See Hoon Peow. Twenty-five direct employers/exhibitors participated in TCF 2009, and this included companies / organizations of high repute and stature such as Prudential, Great Eastern, One World Hotel, Valdo Brandt International, RHB Bank, etc.

‘TCF 2009’ – Chairman of KBU’s Board of Governors, Tan Sri Teo Soo Cheng (fourth from left) and the Minister of Housing and Local Government, Malaysia (third from left) at the launching ceremony. Looking on are KBU Chief Executive, Prof Dato’ (Dr) Teo Chiang Liang (on far left) and KBU principal, See Hoon Peow (on far right). already multinationals who liaised directly with the College to conduct direct interviews with KBU’s graduating students, TCF 2009 was still a good platform for the graduating students to explore other opportunities specially made available to them.

“I sincerely believe that not only our graduating students have benefited from TCF 2009 but all our other students as well since part-time and internship opportunities were also made available at the event”, says See.

In conjunction with the fair, the organizers also hosted a programme known as ‘CEO Live @ Studio V’. In the ‘live’ programme held at Studio V (owned and managed by Malaysia’s leading newspaper, The Star), top CEOs / executives were invited to speak on variety of issues relating to their areas of expertise. Some of the distinguished Malaysian personalities invited to speak in the programme included Datuk Vinod

Sekhar (CEO of the Petra Group), Datuk Badlisham Ghazali (CEO of Multimedia Development Corporation), Datuk Paduka Marina Tun Mahathir (Former President of Malaysian Aids Council), to name a few. KBU’s School of Business, Hospitality and Tourism Management, who currently conducts AIBS programmes in business management, marketing and accounting & finance, had the privilege to send its students to participate in the ‘live’ programme as the students were extended with a special invitation to participate in the sessions related to their area.

The students had a rewarding experience participating in the ‘live’ sessions which included discussion on topics such as incubation and financing in ICT, business process outsourcing (BPO) and business transformation outsourcing (BTO).

Students and visitors were also delighted that TCF 2009 was slightly different from the other career fairs as the exhibitors also tapped into part-time opportunities and internship placement for them. KBU’s principal, See Hoon Peow, says that TCF 2009 was just one of the many ongoing efforts by the College to assist its graduating students to gain employment upon their graduation. Even though currently there were

In conjunction with ‘TCF 2009’, Business students of KBU were invited to participate in a ‘live’ programme at Studio V, Malaysia.

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AIBS supports Trinidad and Tobago’s Vision 2020 The work of Ashcroft International Business School in Trinidad and Tobago continues to go from strength to strength. In collaboration with a local partner - the School of Accounting and Management (SAM) - we offer five undergraduate degrees in business to around 1500 students. Earlier this year we also launched our MBA and already have about 100 students studying for this award. Our next step is to launch our DBA which we plan to begin very shortly.

Our collaboration in Trinidad and Tobago started in 2001 and to date approximately 2000 students have

MBA Overseas Residential Study Visit in Berlin, June 2009

Cambridge-based Executive MBA students joined their counterparts from Anglia Ruskin Chelmsford campus and from the Berlin School of Economics and Law in a study visit to Berlin, 10th – 14th June 2009.

The programme in Berlin included a city orientation tour, visits to the Vivantes Clinic at Neukoelln and to the factory of

Graham Webster, Lynn Snape and Dr Trevor Bolton at SAM in Trinidad

graduated with Anglia Ruskin awards. Our students hold down positions in all sectors of the economy as well as across a number of different countries in the wider region. Trinidad and Tobago has a population of about 1.3 million and is a relatively wealthy Caribbean state. The major sectors of the economy include oil, gas, transport, retail and financial services. Its ambition – detailed in its ‘Vision 2020’ - is to achieve first world status

by the year 2020. AIBS will continue to work with the School of Accounting and Management to develop levels of education and training in this small but very ambitious country. For further information contact either: Lynn Snape E: lynn.snape@anglia.ac.uk or Dr Trevor Bolton E: Trevor.bolton@anglia.ac.uk

Bombardier Transportation gmbh at Hennigsdorf, seminars on international business by Professor Terry Mughan, and financial aspects of the European budget and the Euro.

A key part of the programme was the collaboration between Cambridge and Berlin students in their presentations for the Entrepreneurship and Innovation module. Chelmsford students played the part of potential investors in the Dragon’s Den format. UK and German students had first met in April in Cambridge for the E&I module, then maintained contact via e-mail, video conference and Skype. The resulting business presentations were impressive. Students enjoyed exploring this splendid city using the U-Bahn and S-Bahn, in spite of the very rainy weather. Several students are returning to Berlin later this year, taking friends and families on holiday rather than business. Robert Jones, Programme Leader Executive MBA (Cambridge), Lecturer in Entrepreneurship and Innovation T: 0845 196 2549 E: Robert.jones@anglia.ac.uk

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Inside the Reichstag dome

MBA Entrepreneurship and Innovation Syndicate presentation


Berlin and Cambridge MBA joint module From Thursday 23rd April to Saturday 25th April 2009, students on the Berlin

School of Economics and Law (Hochschule für

Wirtschaft und recht Berlin) MBA General Management Dual Award and on the Executive MBA in

Cambridge came together in Cambridge to participate in the Entrepreneurship and Innovation module.

This was the first joint delivery to Cambridge and Berlin MBA cohorts and the experience was a positive one for all concerned. The two groups of students collaborated very well and worked happily in mixed syndicate groups throughout the three days. The module was very interactive and the syndicate tasks on Thursday were performed al fresco in glorious spring sunshine on the lawn. MBA company visit to Marshall Business Aviation Friday morning was occupied with a company visit to Marshall Business Aviation (MBA) at Cambridge airport. At Marshall Business Aviation, we were hosted by Cheryl Edwards (Customer Services Manager), Allan McGreal (Head of Marshall Business Aviation) and Allan Rosser (Business Manager, and pilot). Allan McGreal’s presentation on the themes of entrepreneurship and

innovation in the Marshall Business Aviation business unit was absolutely spot-on. It is invaluable to link everything that we do here at the Business School with the realities of business. It is reassuring for me and for our students that we are clearly speaking the same language, certainly in the area of entrepreneurship and innovation. Allan Rosser’s guided tour of the impressive business jet facility was informative, entertaining and full of energy - and our students got up close to business jets and experienced the excellent Executive Travel Centre facilities. They now aspire to be “high net worth” executives and to frequent the MBA travel centre.

The students constantly referred back to their visit experience throughout the remainder of the weekend module, able to contextualise the subject materials on intrapreneurship, innovation, the Cambridge cluster, family enterprise etc. The Berlin students could see clear parallels with their own German Mittelstand enterprises and were highly impressed with the Marshall business model. Both cohorts of MBA students Cambridge and Berlin schools - were very impressed with all that they heard and saw at Marshall Business Aviation. Transport to and from the Marshall company visit was less executive in style – we used the Newmarket Road Park & Ride bus.

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Joint student projects On Friday afternoon it was back to serious work again with break-out sessions in the sun on the lawn. Friday evening we had a pleasant dinner together in Brown’s Restaurant next door to the Judge Institute, the business school of the “other university”. Saturday was hard work and good fun, with yet more syndicate work on joint projects. We covered a lot of ground in the three days, with lively and energetic dialogue. The students formed into Cambridge– Berlin teams for their projects, mainly examining new business start-up plans but one group will interview real-life entrepreneurs. Student feedback from the module evaluation forms was overwhelmingly positive, with many commenting positively on the opportunities for inter-campus group work.

In June, our Executive MBA students from Cambridge and Chelmsford will spend four days in Berlin on their Overseas Residential with our partner college. Our students will take part in activities and company visits with their Berlin counterparts. The relationship with the Berlin school has been very successful over the last twelve years and is growing stronger. Robert Jones, Programme Leader Executive MBA (Cambridge), module tutor Entrepreneurship and Innovation module E: robert.jones@anglia.ac.uk


Cambridge Tech DEMO Night Cambridge is known for top science and engineering talent and research. More exciting is that many of these innovations and ideas are leaving the lab and are being commercialised by start-ups created in Cambridge. The first Cambridge Technology DEMO Night, on Thursday, June 18th 2009 hosted by the Ashcroft International Business School at Anglia Ruskin University featured 7 minute demos from three great Cambridge dot.com start-ups:

True Knowledge – answer (search) engine based on ontological principles; http://www.trueknowledge.com/ Timetric / Inkling Software – statistical software for time-series charts, and Mini-Seedcamp London winner; http://timetric.com/

Research Taster Placement Scheme

Cambridge Tech DEMO event in Coslett 124 at the Cambridge Campus Broadersheet – Hyper Personalised Newspaper http://www.broadersheet.com/

In the audience were 75 entrepreneurs, technologists, researchers and students. Professor Stuart Wall, Head of Dept AIBS Cambridge, welcomed attendees to this inaugural meeting which was chaired by its instigator Jed

Melanie Barratt, currently undertaking a Masters in

International Governance / Grad ICSA, was appointed into the Research Taster

Placement Scheme. This is

a university funded scheme, designed to encourage

students to consider taking a research degree after the

completion of their taught award.

Melanie Barratt

Melanie was delighted to have been given this opportunity which has involved carrying out an analysis of business and governmental activity in Trinidad and Tobago in particular and

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Christiansen. Dr Chris Mitchell (an Anglia Ruskin PhD graduate) of Audio Analytic helped to organise the event (http://www.audioanalytic.com/).

Robert Jones, Programme Leader Executive MBA (Cambridge), Lecturer in Entrepreneurship and Innovation T: 0845 196 2549 E: robert.jones@anglia.ac.uk the wider Caribbean area more generally. This is in support of Ashcroft International Business School’s growing portfolio of work in the Caribbean region.

The investigation has focussed on the changing and dynamic nature of business within Trinidad and Tobago and the wider region, as well as the national and intra-national institutions that support the growth and development agendas of Government. Trinidad and Tobago has a clearly articulated growth agenda as laid out in its ‘Vision 2020’ statement, namely, to achieve first world status by the year 2020. The work of AIBS is contributing to this mission and this research will help shape our future activities. The research should contribute to Business School developments within the region, especially research and also assist in Melanie’s Masters’ dissertation research project.


Conference of the

British

Association

of Spirituality

The First International Conference of the British Association of Spirituality (BASS) is being held in Windsor, UK on the 4-6 May 2010 Students are invited to submit proposals for papers by the 31 October 2009. For further details and information on abstract submission email: jonathan.smith@anglia.ac.uk.

The Conference in action

Indigenous Management Practices Conference, India

Our Faculty was well represented at this conference held at Annamalai University, India in July 2009 with papers being presented by both academics and also one of our

The 10th Masters students who resides in India, Varsha Chowdhury. The goal of the forum held in July 2009 was to provide a lively and informal venue where a variety of questions and ideas regarding Indigenous Management Practices could be presented and discussed by academics and other professionals in an interdisciplinary and creative environment. The focus was on the current management theories within the context of practical problems.

Jonathan Smith, the UK Co-ordinator for the event, won the Doctoral colloquium competition and was awarded Rs 15,000 prize money – About £250. Jonathan will undertake the role again for next year’s conference on Sustainable Business. Jonathan Smith E: jonathan.smith@anglia.ac.uk

Jonathan Smith receiving his prize money

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International

Federation of Scholarly

Associations of Management

Together with John Rayment, Jonathan is also organising a global leadership steam for The 10th International Federation of Scholarly Associations of Management (IFSAM) World Congress is being held on the 810 July 2010 at the Conservatorie National des Arts et Métiers, Paris, France. The Conference theme is: Justice and Sustainability in the Global Economy. John Rayment E: john.rayment@anglia.ac.uk


European Centre for Business Research Methods, Valetta, Malta 21-22 June 2009 “In November 2008, my supervisor Dr Andy Armitage encouraged me to draft a joint paper on the concept of Multipurpose Multidimensional Conceptual Frameworks for the June 2009 Eighth European Conference on Research Methodologies for Business and Management Studies at the University of Malta”.

It was my first experience of writing for publication but with a great deal of support, the abstract was accepted. The conference organisers invited me and my co-author to write a full paper accepted without amendments on the first submission for double blind reading. For a PhD student this represented a valuable learning experience in using academic language and in the structuring of a coherent abstract and paper understandable to the academic community. It was an important part of the learning curve and a stepping-stone for eventual drafting and submission of a thesis.

Seventy delegates many of whom were from outside Europe attended the conference; they were from Australia, Brazil, Canada, Malaysia, and South Africa. During the conference, academics some of whom had authored qualitative research books and a few PhD students presented forty-five papers, of which fourteen papers will be selected for European publication. When it came to my turn to present the paper to such a learned audience, I was nervous, not wanting to tarnish the reputation of Anglia Ruskin University and the Ashcroft International Business School. I need not have worried the support I received from Dr Andy Armitage and Dr Diane Keeble-Ramsay who encouraged me to keep focussed and to remember that I knew more about the subject content of my paper than did the audience. Having the opportunity to respond to questions and defend my paper was a further learning opportunity on my journey towards the Viva. Feedback from other delegates was positive, Gillian Green of the University of Bolton extended an invitation to give the same presentation to her students, and a further day spent with Ron Cuschieri of the University of Malta discussing the approach in more detail. Since returning home there has been further contact with Shawren Singh of the University of South Africa and Jocene Vallack of Central Queensland University, Australia.

I am grateful for the opportunity that has spurred me to write further papers. I hope that other PhD students will have similar opportunities. John Murphy ��� PhD Student

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Superb Finnish! Dr Greg O’Shea has successfully completed his Doctorate of Business Administration (DBA) under the direction of Dr Bronwen Rees.

Greg is a former specialist in corporate finance, M&A and international business development with more than 10 years experience in the UK, US and Belgium. Greg has a law degree, an MBA and is a qualified accountant and auditor. Greg has been working as a facilitator and trainer since 1997. His Organisational Development specialisations are in strategy and change facilitation, in complexity, creativity and change leadership.

Greg has taught on the MBA course at Anglia Ruskin University in Cambridge in the UK and recently completed his doctorate on the effect of Chaordism in organisations.

He lives in Finland where he is managing partner in the international consulting company ‘Grape People’. Grape are located in Stockholm, San Francisco, Moscow, Prague, Berlin and Helsinki.

His clients are mainly leading Finnish organisations working with emerging and new technologies. He has worked with organisations seeking to promote emergent change and self organisation in the US, Japan, Scandinavia and throughout the rest of Europe. His key beliefs are freedom, true empowerment and deep democracy in organisations and new forms of organisational working.

Greg also holds a professional coaching licence in football and would one day like to turn his brown belt in karate into a black one.


From Ability to Employability the role of placements At the Ashcroft International Business School of Anglia

Ruskin University we aim to produce students who are

ready for the world of work

and can add value from the

One way we achieve this is to work with local and national employers to provide placements for students on many of our programmes. Students have been on placements at organisations such as Etesius, Marsh Plc, IBM, SELEX Galileo, BAE Systems, and The Houses of Parliament.

In the current economic climate placements are a win-win situation for the employer and the student. Experience is one of the best teachers and placements offer students that experience. Employers gain a committed and motivated member of staff for a fixed term and will be able to tap in to their theoretical expertise and knowledge. Students get to prove themselves during placements and if the placement is particularly successful employers want them back when they graduate.

day they start.

The ‘Benefit’ of Placements “As a second year Human Resource Management student, I felt it was

important to gain some experience before

graduating the following

summer. Recognising that this would be a challenge

during the current economic climate, I began networking and sent my CV to various different companies in the local area”.

Emma Haines, Graduate Manager of SELEX Galileo identifies some of the benefits to students: “It allows valuable experience to be gained to support their careers while working with cutting-edge technology, enhancing their skills and developing future prospects. Placements also provide networking opportunities with key business contacts as well as apprentices and graduates; building relationships and providing an active social life”. Placements can take place in organisations of all sizes and from all sectors. If you are interested in taking up a placement opportunity contact: Jill Baldwin, Senior Lecturer, Work Based Learning T: 0845 196 4361 E: jill.baldwin@anglia.ac.uk .

I was then offered two weeks work experience in the HR department at Benefit Cosmetics. I was informed that I would be heavily involved in their recruitment process, an exciting prospect for me. It was evident before I had even started that the work experience was perfectly suited to me.

During my time at Benefit, I worked as an HR Recruitment Assistant. The role primarily involved screening application forms and conducting telephone interviews. I found I was given a lot of responsibility to make the decisions myself and I found the job positively challenging. The initially planned two weeks, was extended to five and this provided me with a greater depth of experience and also allowed me to build up a relationship there for the future.

Lyndsay Richards, HR Support at Benefit Cosmetics, said, “Throughout her time with us Hannah was a hard working and conscientious member of the team. Her help was much appreciated and we wish her all the best in her future career.” The experience gained whilst working at Benefit should significantly benefit my

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Hannah McKeown

future employment prospects. I have been able to enhance my CV and have gained many transferable skills. Having a degree is a great thing but a degree alone will not get you the job. Employers are looking at how employable the graduates are as well as their academic achievements. Finding a placement or work experience can be a challenge but the experience gained is invaluable. Students who gain experience in their field of study, or the career they wish to pursue have a greater insight into what their future career will involve, whilst learning new skills and building on the existing ones; as well applying the academic knowledge to the workplace. Hannah McKeown


Shortcut to Success Keen to move into arts

management but without

possessing the relevant skills to qualify for such a position led Elaine Midgley to enrol

on the MA Arts Management programme at the

Cambridge campus.

Global language success During his BA (Hons) European Business degree here at Anglia Ruskin, 26 year old Tom Bool discovered a taste for an international lifestyle, and a passion for languages.

Elaine, who graduates in November, has secured a job as Arts Development Officer for the Arts and Entertainments division of Cambridge City Council running amongst other things the Folk Festival, Parker’s Piece and Jesus Green outdoor events, e.g. comedy, music and summer events for children. The course has provided Elaine with the necessary skills to enable her to take on significantly larger amounts of responsibility with greater confidence as well as counteracting the need for years of experience, often on a voluntary basis, before she could apply for such a position. For further details on the MA Arts Management course contact Pathway Leader Pam Pfrommer: E: pamela.pfrommer@anglia.ac.uk

Spending close to two years in France between university in Clermont Ferrand and various work placements and jobs, Tom developed his French to near native fluency and immediately set about improving his Spanish too. Today, Tom is the Managing Director of Integro Languages, a full service multi-language translation and interpretation agency. Based in Norwich, Integro facilitate international communication for organisations around the world, through a huge network of professional translators spanning the entire globe. “As a student of international trade, it has always been clear to me that communication is of paramount importance for a growing proportion of businesses. The UK service industry is brimming with marketers, consultants and web promoters who can help in the domestic market…English to English as it were. However, for many people life is a little more complex and demanding”, says Tom. Integro offer unique and versatile personal service in two particular growth sectors - foreign property acquisition and domestic social housing - but regularly help smaller businesses to source suppliers and customers based overseas too.

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Elaine Midgley

Tom’s ambition knows no bounds, and he is currently planning to dramatically increase his customer service team. The company is in the early stages of preparing for the launch of Integro Traductions, a French based service HQ, as well as expanding to offer Braille transcription, British sign language and even more language translation options (currently >100). Tom is a worthy winner of the 2009 Alumni Success in Business Award we congratulate Tom on all his achievements.

Tom Bool


Mentor Dave Wilson, Senior Corporate Account Manager, Handelsbanken, Chelmsford with mentee Gary Higgs, Business Studies student, going into 3rd year

Anglia Ruskin Employer Mentoring Scheme

Handelsbanken provides a positive experience to Mentee

The Employer Mentoring Scheme is run by the Careers and Employability Team as part of their employability work with students. It matches second year students with employees from local organisations. The employees act as ‘Business Mentors’ on a one-to-one basis providing a career related voice of experience for the student. The Scheme is designed to assist students in improving their employability by developing workplace skills and business awareness. Here is an account of the experience of Gary Higgs, a Business Studies student, going into his 3rd year and his mentor Dave Wilson, Senior Corporate Account Manager, Handelsbanken, Chelmsford: We are delighted to say that we both feel that we achieved a considerable amount

during the mentoring period and in broad terms, covered off all the areas which we decided were important and relevant. Why did this happen? Our approach to the Scheme was with completely open minds, a blank sheet of paper and the agreement that we were just two guys both working as a team to achieve the same end, with no issues over age, experience etc. No topic was off the agenda (although it was appreciated that the guidelines of the Scheme needed to be kept firmly in mind). We therefore agreed that if a topic was raised which either one of us considered did not fit the Scheme, then we would put this aside and move on. We also agreed to look further than individual comfort zones and try to break new ground or bring additional focus to areas which had perhaps only been touched upon. Gary felt that he wanted to concentrate on life skills and these included the following: • • • • • • •

Where do I see my strengths and weaknesses? Identification of opportunities and threats Constructing an effective c.v. Job application forms and covering letters Preparing for and attending a job interview Body language Presentation skills

A substantial amount of ground was covered and we ensured that the next meeting was put into the diary at the end

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of the current meeting to ensure dates were mutually acceptable (we kept to these in practice). In addition, we agreed the topic for the next meeting so we could both do some prior preparation. The whole experience was far from daunting and indeed our meetings seemed to go extremely quickly due to the level of mutual participation. This was helped by the fact that the advisors are keen to pair mentees with mentors who are specialists in the areas of work in which the mentee is interested, also making the experience even more enjoyable!

The highlight was the presentation which Gary gave to Dave and his work colleagues (or was it the round of golf we had as our final meeting!) which put into practice areas which we had discussed. The Mentoring Scheme is excellent and students should seriously consider taking part as we both believe that there is a huge amount to be gained for your future. Approach it openly and not only will life skills be honed but you will enjoy the experience. For further information on the Employer Mentoring Scheme visit: www.anglia.ac.uk/mentoring Or contact:

Jan Haldane on the Chelmsford campus E: jan.haldane@anglia.ac.uk Katie Morris for the Cambridge campus E: katie.morris@anglia.ac.uk


After concentrating on finishing my degree it is easy to forget about what the next step is – getting a job! I wasn’t having too much luck doing it on my own so decided to give the Employment Bureau at Anglia Ruskin a try. After filling out the form and having a chat with the friendly team they then looked for suitable jobs according to the criteria I set. Within days their Recruitment Consultant got back to me with an appointment for interview for a job in an investment company, Cofunds.

Communication was great from the Employment Bureau detailing what was going to happen throughout the recruitment process. I went to the recruitment session well-prepared and was offered the job the next day! To my pleasant surprise the whole process happened quickly which only adds to your confidence of your own ability.

I have been with Cofunds nearly 4 months now, the work is interesting and I enjoy working with my team more every day. I would strongly recommend to all students graduating in the near future to register with the Employment Bureau as soon as possible. Quote:

Twitter with AIBS_Library a new way for you to keep in touch! Your Business librarians invite you to go to Twitter.com and follow our new Twitter service at AIBS_Library. Set up an RSS feed from here to receive up-to-the-minute business news and library information. Use the site to share business information tips with colleagues. Any queries – please contact

Diana Garfield (Diana.garfield@anglia.ac.uk) – Faculty Liaison Librarian.

The Employment Bureau is a specialist campus based recruitment agency serving students, alumni and the local community. They can be contacted at:

new new new new new new new new new new new new new new

www.anglia.ac.uk/careers

Getting a Job!

Please visit our new careers website to see our range services and advice covering: jobs, email guidance, careers news, CVs and applications, interviews, psychometric testing, volunteering and work experience, graduate destinations and our Employer Mentoring Scheme.

employmentbureau@anglia.ac.uk

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Before you Forget To all new students joining Anglia Ruskin University (ARU),

welcome and welcome back to all our returning students, it’s good to see you again after your summer break. We know how busy you all are and how sometimes the little things cause you major headaches. To help make your lives a little easier Jeremy Vanner and myself, Lorna Durey, have provided a few memory joggers below:

We hope everyone settles in quickly, however if you need any confidential help, advice or information please contact your Student Adviser. New students will have met either Jeremy or myself, or received information about us, depending on whether you are Campus based or not. Information on the Student Advisers is available in your Student Handbook or on the Student Adviser webpage http://www.anglia.ac.uk/ruskin/en/home /central/stuadv.html New students please remember to register and returning students to reregister for this Academic Year. New students please ensure you have your Student ID Card, if you haven’t already, log onto e-vision and register with the Library. Any difficulties registering, please contact the i-Centre/Office at the Campus you are studying or contact your Course Administrator.

All students studying ARU modules please check e-vision to ensure you are registered on all your compulsory and option modules; and you are registered to take the correct number of credits for your course. If there are any mistakes, and you have completed a Module Planning Form, please contact your Student Adviser in the first instance. To

confirm what your compulsory modules are, or the number of credits you should be registered for, you can find the information on the Module Catalogue on http://web.anglia.ac.uk/modulecatalogu e/ or from your Pathway Handbook. You can also find details about the modules you are studying, from the Module Definition Forms (MDFs).

Undertaking assessments at university for the first time, particularly if you are returning to education after a number of years, can be quite daunting. Well help is at hand, for those students who can attend there are Study Skills Workshops run every semester, details can be found on the Library website http://libweb.anglia.ac.uk/ under Study Skills or leaflets held by the Student Advisers. If you are not able to attend the Workshops you haven’t been forgotten with online Study Skills Guides available on http://www.anglia.ac.uk/ruskin/en/home /central/studentsupport/services/learning .html . The Workshops and online Study Guides are available for all students to use, so it doesn’t matter if you have just started your course or in your Final Year. You can also find help on how to reference your assignments, information is available on the Library Website under http://libweb.anglia.ac.uk/referencing/ref erencing.htm Workshops are also run, details are available under the Study Skills section on the Library Website. Before you know it teaching will nearly be at an end and assessments will fast approaching. Students studying ARU modules, after teaching week 6 please remember to check Results View on evision, under details, where you will see the submission date for assignments and week commencing date for exams. To confirm exact dates, times and room numbers for exams, you should check the Exam Timetable which you can access through e-vision. Students studying non-Anglia Ruskin modules will receive confirmation of assessment dates, your Course Administrator will confirm how this information will be communicated to you. Once you have submitted assignments for marking, please remember to collect them, assignments are required to be marked in 20 working days, Major

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Projects 30 working days, and made available for collection. Campus based students will receive an email, through their student accounts, advising when and where they can be collected. NonCampus based students will be advised either by their Course Administrator or their Organisations University contact. However, please ensure you receive your assignments as there will be valuable feedback for you.

AIBS Awards Boards are held three times a year to review students’ progress, confirm results and awards. For ARU modules students are required to check Results View on e-vision, note the outcome of any Mitigation claim, check that assessments undertaken have a mark, and information about replacement modules or other Awards Board decision. If you are unsure about any results or instructions or require any help or advice, please contact your Student Adviser. If you are required to do a re-sit, each module has a first attempt and one resit, please check under assessment outstanding details, on Results View on e-vision, to confirm assessment dates. For exams the exam timetable should be checked for the exact date, time and venue. The timetable will be published no later than two weeks before the exam period starts. Please check student email accounts for any assignment re-sit instructions, these will be emailed after the Awards Boards. General information on assessment periods is available in your Student Handbook or on http://web.anglia.ac.uk/anet/students/da tes0910.phtml Whatever your question or if there is any particular subject you wished explained in any future issues, please don’t hesitate to contact either Jeremy or myself on: Lorna Durey Student Adviser – Chelmsford MAB 316 E: lorna.durey@anglia.ac.uk T: 0845 196 6887

Jeremy Vanner Student Adviser - Cambridge COS 407 E: jeremy.vanner@anglia.ac.uk T: 0845 196 2742


Journal of Finance and Management in Public Services Now Online! We are pleased to announce that our publication, the Journal of Finance and Management in Public Services has recently published its latest edition.

Volume 8 No 1, electronically on the CIPFA web site at: http://www.cipfa.org.uk/thejournal/

Volume 8 contains a range of interesting and challenging papers that will of value to the academics and practitioners: • Public Services and Performance Management: The High Performance Working Inventory Andrew Armitage and Diane KeebleAllen • Police and Performance Related Pay: An Exploratory Study of Rewarding Individual Performance in the Police Service Richard Tonge, Hugh Coombs and Mickyla Batcheler • Successful Tax Reform: The Experience of Value Added Tax in the United Kingdom and Goods and Services Tax in New Zealand Simon James and Clinton Alley • Procedural Justice Principles and Tax Compliance in Ireland: A Preliminary Exploration in the Context of Reminder Letters Elaine Doyle, Kieran Gallery and Mary Coyle

In addition to the current edition the web site has copies of previous volumes, details of sponsors and advice on how to submit papers for review and publication.

Moving to an electronic format allows us to reach wider academic and practitioner markets within the UK and around the world, such expansion reflects the growing global importance of public services management and embraces CIPFA’s international development strategy. We will shortly publish summaries of our 2009 annual conference that was held on 23rd June 2009 in Manchester and publish plans for our 2010 event.

We are confident you will find our published research papers both informative and stimulating and we welcome your future submission for both conference presentation and potential publication in future editions of the the Journal of Finance and Management in Public Services. Prof Hugh Coombs Managing Editor University of Glamorgan E: hcoombs@glam.ac.uk

John Webb Co-ordinating Editor Anglia Ruskin University E: john.webb@anglia.ac.uk

We are looking for people to get involved in the newsletter. We would welcome your feedback on this issue and letters/comments for future publication. You may even wish to test your wings as a writer. If so, please contact: Christine Durrant T: 0845 196 6882 E: christine.durrant@anglia.ac.uk

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The Biz