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contentes

contentes 1. About Zabeel

04 - 06

____________________________________________________________________________________________________________ 2. Airline Academy

07 - 24

____________________________________________________________________________________________________________ 3. Engineering Academy

25 - 46

____________________________________________________________________________________________________________ 4. Finance Academy

47 - 66

____________________________________________________________________________________________________________ 5. Information Technology Academy

67 - 84

____________________________________________________________________________________________________________ 6. Language Academy

85 - 97

____________________________________________________________________________________________________________ 7. Logistics Academy

98 - 121

____________________________________________________________________________________________________________ 8. Management Academy

122 - 130

____________________________________________________________________________________________________________ 9. Center for Management Development Academy

131 - 145

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ABOUT ZABEEL

ABOUT ZABEEL Zabeel International Institute of Management & Technology was established in 1988, is a leading Educational and Professional Training Centre for executives working in UAE. It is accredited by the KHDA (Knowledge & Human Development Authority), Dubai & Ministry of Education, Dubai. Zabeel International is also accredited by the University of Cambridge International Examination Board, UK, American Institute of Business & Management (AIBM), USA, Project Management Institute (PMI), USA, IATA/UFTAA, Montreal, Canada, CIPS-UK, ACCA, CIMA etc. We have seven Academies named as AIRLINE, ENGINEERING, FINANCE,IT, LANGUAGE,LOGISTICS, MANAGEMENT & SOFT SKILLS etc. We also have a full-fledged Corporate Division to cater the need of the Corporate World.

Why Zabeel: •

More than 26 Years of Experience in Training Professional Executives

Achiever of many QUALITY AWARDS for training since 1988

Qualified & Certified Trainers

Sophisticated labs with high end machines and licensed software’s

International Certifications

Vast resource materials and course materials for reference

Free online support for further assistance

Free follow up, orientation seminars, workshops with placement assistance

Corporate Consultancy - expertise provided in any field or industry

Special high-level 1-2 days training programs for top Management

Vision:

Unifying people at all levels with education towards a common goal empowering with creative and critical thoughts. We provide a sound foundation for education and empower an enterprise by including its strengths.

Mission Statement:

Zabeel institute’s mission is to mold high quality professionals in Business, Administration, Management, Engineering & Finance Etc… additionally, to provide learners with the opportunity to understand facts and ideas, to think analytically & creatively, to impress conclusions clearly by promoting intellectual inquiry, which encompasses their cultural, social and professional development.

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ABOUT ZABEEL

ABOUT ZABEEL ZABEEL BRANCHES Zabeel has 10 Branches in total. 9 in UAE and 1 in India. All are centrally located and well connected by public transport. 1.

Bur Dubai

2.

Deira

3.

Karama

4.

Knowledge Village

5.

Qusais

6.

Sharjah

7.

Ras Al Khaima

8.

Abu Dhabi

9.

Musaffah

10. Cochin (India)

Corporate Training Division Vision:

Linking people, process and technology together, we will be the “pioneer” for achieving educational endowment, with the ultimate goal of attaining corporate and financial success.

Mission:

To provide uncompromising quality, services, products and customer service by understanding our clients’ needs and responding to the constant market changes. Through continuous education, innovation and improvement, we will passionately seek respect from every company as their training partner. Our experienced teams of professionals, who are committed in helping organizations, solve business problems through consulting, assessment, training, coaching and development, will allow us to accomplish this goal. We above all value our clients and our long-term outstanding customer relations.

Corporate Strategies

In order to develop a learning solution for the corporate clientele, we, at Zabeel, follow the following strategies:

IDENTIFY, UNDERSTAND AND ANALYZE CLIENT NEEDS: We begin with needs analysis with your organization to have a better understanding how to tailor make the training specific to the organization’s issues.

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ABOUT ZABEEL

ABOUT ZABEEL DESIGN LEARNING SOLUTION: Next, we will draft a customized learning program. We will provide you a preliminary cost estimation and scheduling suggestions

DELIVER SOLUTION: Our professional trainer delivers interactive, application-centered learning using a dynamic mixture of case studies, assessments, activities and skills practice. EVALUATE IMPLEMENTATION SUCCESS: We gather detailed feedback from participants, review the findings with the concerned management team and help to measure the results of the learning solutions against the desired learning outcomes

Training Needs ANALYSIS (TNA) SELF - TECHNICAL & ORGANIZATIONAL: The purpose of the TNA is to identify the strengths and weaknesses of the training/learning function in terms of its current responsibilities and future commitments. Since every organization is unique, each training audit is customized to meet the specific learning needs and requirements of each situation. At the conclusion of a training audit, the department will receive a report card with detailed findings and recommendations.

6


Airline ACADEMY

Airline, TRAVEL & TOURISM

7


Airline Ticketing & Travel Management - AL 015 About the program If you wish to start a career in Airlines, Travel & Tourism sector and to understand the role of Global Distribution System, this is an eye opener.

Who needs the Program • Students who wish to have a career in the travel industry • Junior travel consultants • Airline personnel • Tour operators who deal regularly with travel agents • Personnel of large companies responsible for making travel arrangements

Learning Outcome • Acquire the necessary skills & knowledge to ensure that your front-line contact with the customers & Understanding the role of information technology - Global Distribution Systems and the Internet • Make appropriate travel arrangements and Reservations • Calculate and quote appropriate air fares

Awarding Body

• Be on the leading edge for 2007 e-ticketing global implementation

KHDA - Knowledge & Human Development Authority - Dubai AIBM – American Institute of Business & Management, USA

Program Content • The Travel & Tourism Industry and the Travel Professional • Geography in Travel Planning

• Travel Formalities

• Tour Packages

• Hotel Reservations

• Air Transport Essentials

• Support Services

• Customer Service

• Air Fares and Ticketing

Available modes   

Regular Batch Instant Batch Boot Camp

• GDS Electronic Booking Tools Choose between Amadeus, Galileo, Sabre or Abacus.

8

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA Airline Cabin Crew Training - AL 006 About the program If you dream to be the face of an Airline, if you love travelling and dream of experiencing the World join us to be a Cabin Crew.

Who needs the Program This course is recommended for aspiring cabin crew members.

Awarding Body Learning Outcome

KHDA - Knowledge & Human Development Authority - Dubai

• Appreciate the cabin crew profession, its origins & current practices

AIBM – American Institute of Business & Management, USA

• Describe aircraft types and cabin crew functions

IATA – International Air Transport Association, Canada

• Manage passenger interactions in a variety of circumstances • Recall emergency and safety procedures

Program Content • Introduction to Aircraft and Aviation Familiarization

Available modes   

Regular Batch Instant Batch Boot Camp

• Crew Member Coordination and Communication • Customer Service and managing passenger interactions • Safety and emergency procedures

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

9


Airline Travel & Tourism Management - AL 014 About the program Are you interested in working with International Airlines? Being a part of leading Travel Agencies? or serving passengers at the Airport? If yes, your search of excellence ends here.

Learning Outcome • Make appropriate travel arrangements and reservations & Complete international travel documents in accordance with the applicable rules and procedures

Program Content Airline Reservation & Ticketing Module 1

GDS fares and Ticketing part 1

Module 2

GDS fares and Ticketing part 2

Module 3

GDS fares and Ticketing part 3 (Galileo or Amadeus or Sabre or Abacus)

Airline Management Module 4

Air Transportation Essentials

Module 5

Structure & Economics of Airline Industry

Module 6

Passenger & Airport Handling

Module 7

Air Cargo Management

Module 8

Airport Operations and Management

Who needs Program Airline Staff, Airport Staff and Travel Agencies, Tour Operators

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai AIBM – American Institute of Business & Management, USA

Available modes   

Regular Batch Instant Batch Boot Camp

Travel Management

Tourism Management

Module 9

Module 12 Tourism Principles and Practices

Tour Operations and Planning

Module 10 Package Products and Services

Module 13 Tourism Marketing

Module 11 Technology & Customer Service Skills for Travel Agents

Module 14 Tourism Research and Destination Development

10

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Electronic Booking Tools - AL 018 About the program Study one of these three GDS systems: Amadeus, Galileo or Sabre & Issue electronic tickets.

Who needs the Program Entry-level students, Travel consultants, Personnel of Airlines,

Awarding Body

tour operators , consolidators & Internet travel suppliers

KHDA - Knowledge & Human Development Authority - Dubai

Available modes

Learning Outcome • Read and interpret GDS displays & apply fare rules

Regular Batch

• Identify and price different journey types (including one-way, round/circle trip, Round-the-World and mixed class journeys

 

Instant Batch Boot Camp

• Use the IATA Fare Formula to correctly price a journey • Apply all minimum-fare rule checks in pricing itineraries • Know how to use GDS to issue tickets for manually-priced reservations • Apply the Lowest Combination Factor to quote the most competitive air fare • Decode and interpret each field of an e-ticket • Add a manual fare to a GDS booking file

Program Content • Study one of these three GDS systems: Amadeus, Galileo or Sabre • Introduction to air fares, analyzing itineraries and retrieving fares from a GDS • Flight Availability And Link Indicators

• Osi And Ssr Messages

• Seat Assignment By Area

• Hotel Reservations

• Currency conversion, taxes and practice ticketing

• Queues

• Changing Segment Status And Flight Time Changes

• Airfare Display

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

11


Hotel & Hospitality Management - AL 022 About the program If you wish to start a career in Hotel & Hospitality sector, this is an eye opener.

Who needs the Program This course is designed to provide a strong vocational theme relevant for a wide range of employment opportunities in the hospitality industry. Hospitality continues to be one of the largest growing industries. Its successful management depends on high quality business skills and the ability to provide customers satisfaction.

Learning Outcome • Know more about Hotel & Hospitality • Discover the various aspects of, facilities management, Food & Beverages & housekeeping. • Gain knowledge about the multiple operational and business functions of the industry • Acquire the tools to apply your knowledge and skills to hospitality environment

Program Content • Hotel as Organization

Awarding Body

• Hotel General management

KHDA - Knowledge & Human Development Authority - Dubai

• Operations-Rooms

AIBM – American Institute of Business & Management, USA

• Food and Beverage • Operations: Housekeeping, Engineering, and Security • Sales & Marketing in Hospitality Industry • Strategic Human Resource Management in Hospitality.

12

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA Air Transport Fundamentals - AL 005 About the program An insight into current trends and issues in civil Aviation such as Aviation safety and security law and new technology.

Who needs the Program • Junior-level managers in all fields of Aviation • Managers entering the Aviation industry

Learning Outcome • Apply your knowledge and skills in the Aviation industry and make more effective decisions for your organization • Become a more valuable employee or potential employee by having a thorough knowledge of the air transport industry, its function and role • Provide insight into current trends and issues in civil Aviation, such as Aviation safety and security, law and new technology

Program Content • Role and function of world Aviation organizations • Role and function of Civil Aviation Authorities (CAAs) • Role and function of Airlines • Role and function of Airports • Role and function of Air Navigation Services (ANS) providers

Awarding Body IATA – International Air Transport Association, Canada

Available modes 

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

13


IATA Airline Customer Service - AL 011 About the program Drive outstanding customer service with the winning combination of knowledge skills and attitude.

Who needs the Program • Ticket office, reservations, check-in, traffic, operations, baggage service & information desks staff • Cargo reservations and receiving staff • Public relations and sales support personnel • Flight attendants

Learning Outcome • Learn techniques of effective communication and customer contact • Understand the various social styles and cultural differences of Airline customers • Gain knowledge about new trends in customer service

Program Content

Awarding Body

• Improved Standards of Customer Service

KHDA - Knowledge & Human Development Authority - Dubai

• Verbal & Non-verbal Communication Skills

AIBM – American Institute of Business & Management, USA

• Customer Contact Techniques

IATA – International Air Transport Association, Canada

• Cross-cultural Awareness

Available modes

• Managing stress

14

  

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA Airline Finance & Accounting Management - AL 009 About the program Evaluate the financial manager’s role within the Airline management team.

Who needs the Program • Financial officers and accountants • Treasury managers • Station accountants and cost analysts • Business unit managers and business analysts

Learning Outcome • Evaluate the financial manager's role within the Airline management team • Conduct financial analyses • Initiate change and improve performance using a functional approach to cost management

Program Content • Airline capital structure and cost classification • Sources and application of funds

Awarding Body

• Cash management and financial planning

IATA – International Air Transport Association, Canada

• Airline financial control

Available modes

• Capital budgeting

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

15


IATA Airline Marketing - AL 012 About the program To stay ahead of the competition by understanding and applying sound marketing principles & develop cost effective marketing strategies.

Who needs the Program

Awarding Body

• Sales managers and general sales agents

IATA – International Air Transport Association, Canada

• Marketing officers and market coordinators

Available modes

• Customer service staff

Learning Outcome • Interpret and understand your customers' needs

Regular Batch Instant Batch

Boot Camp

• Segment your targeted markets • Develop creative and cost-effective marketing strategies • Exceed your customers' expectations with product innovation, product quality and efficient distribution

Program Content • Developing marketing processes & strategies in alignment with organizational objectives • The current Airline business environment and its impact on Airline marketing • Impact of technology on distribution & communication channels: best practices including social media • Market environment scanning & market research methodologies • Developing a marketing plan and strategy in a case study approach • The Marketing Mix (Product, Price, Promotion, Place) & how to satisfy the needs of your target audiences • How to create value for, and communicate value to, your customers • Airline alliances and marketing: benefits & drawbacks • Practical strategies for managing your marketing plan efficiently

16

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA Airline Revenue Management - AL 008 About the program To discover the techniques to derive revenue from and to apply pricing strategies, all you need is this course.

Who needs the Program This course is recommended for Airline revenue management analysts, Airline Marketing and Sales personnel, Customer service representatives and supervisors, Interline department staff etc.

Learning Outcome • Apply pricing strategies • Use strategies to generate revenue through correct application of optimal seat allocation • Build a successful Airline revenue management Organization • Understand why low-cost Airlines require a revenue management system • To discover the techniques applied by Airlines to derive revenue from sales to maximize profitability.

Program Content • Managing Airline Passenger Demand • Seat Inventory Control • Scheduling and Capacity Adjustments

Awarding Body

• Product Distribution

IATA – International Air Transport Association, Canada

• Revenue management organization

Available modes 

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

17


IATA Airport Operations - AL 002 About the program To know the history of Aviation and understand the role Airports play in the economy and a complete solution to work in operations department of Airport.

Who needs the Program • Recently appointed Airport staff • Travel industry staff • Newcomers to the industry

Learning Outcome • Know the history of Aviation and understand the role Airports play in the economy • Discover the various Airport customers and partners • Gain knowledge about the multiple operational and business functions of Airports • Acquire the tools to apply your knowledge and skills to your Airport environment

Program Content

Awarding Body

• Operational functions of the Airport

IATA – International Air Transport Association, Canada

• Rescue, fire fighting and other support services

KHDA - Knowledge & Human Development Authority - Dubai

• Airport issues and challenges • The future of Airports • Technological developments

Available modes 

Regular Batch Instant Batch

18

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA Travel & Tourism Consultant Diploma - AL 004 About the program Become a Travel Sales Consultant with specialized industry knowledge & skills to sell travel products through a consultative approach.

Who needs the Program • Students who have completed the Foundation Course or the previous Standard Course, Staff of tour operators & consolidators, & Airlines • Travel consultants with some industry experience, who wish to upgrade their professional competence.

Awarding Body IATA – International Air Transport Association, Canada

Available modes 

Regular Batch Instant Batch

Boot Camp

Learning Outcome • Handle all major aspects of the travel agency business • Sell international business, incentive and conference travel arrangements • Construct complex fares and routings by applying advanced IATA fare construction principles; issue and re-issue tickets and other documents for all types of international journeys • Familiarize yourself with common national requirements, IATA's Regulations and the role of the National Travel Agents' Associations. • Understand the Billing and Settlement System to give your travel operation a distinct operational advantage

Program Content • Environment:

Geography in Travel Planning 2

• Product:

Land Transport Rail 2 Land Transport Bus and Coach IATA Consultant Diploma Accommodation (other than hotels) Water Transport Cruises and Private Charter Tour Packages 2

• Support Services: Law and Regulations 1 Selling Skills Air Fares and Ticketing 2 FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

19


IATA Dangerous Goods Regulations - AL 007 About the program To apply the IATA Cargo Dangerous Goods Regulations correctly.

Who needs the Program • Freight Forwarding staff responsible for processing Dangerous Goods (HAZMAT) shipments • Shippers and packers of dangerous goods • Airline staff preparing dangerous goods as Company Material (COMAT)

Learning Outcome • Apply the IATA Cargo Dangerous Goods Regulations correctly • Discern the legal aspects & the responsibility of shippers, agents, & Airlines involved in transporting dangerous goods • Identify and classify individual dangerous goods items • Verify goods are properly packed, marked, and labelled • Fill in and check the "Shipper's Declaration for Dangerous Goods"

Program Content • Contents of the IATA Dangerous Goods Regulations Manual • Dangerous goods classes and divisions • Identification • Packing, marking, labelling and documentation requirements • Radioactive materials

20

Awarding Body IATA – International Air Transport Association, Canada

Available modes 

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA FOUNDATION DIPLOMA - AL 001 About the program If you wish to start a career in Airlines, Travel & Tour sector, to understand the role of Global Distribution System, this is an eye opener.

Who needs the Program

Awarding Body

• Students who wish to have a career in the travel industry

IATA – International Air Transport Association, Canada

• Junior travel consultants

Available modes

• Airline personnel

• Tour operators who deal regularly with travel agents

Regular Batch Instant Batch

Learning Outcome

Boot Camp

• Make appropriate travel arrangements and reservations • Calculate and quote appropriate air fares • Complete international travel documents in accordance with the applicable IATA rules & procedures • Be on the leading edge for 2007 e-ticketing global implementation • Answer customers' queries, quote rates and sell tour products • Understand the role of information technology - Global Distribution Systems and the Internet

Program Content • Environment:

• Products:

The Travel & Tourism Industry and the Travel Professional Geography in Travel Planning 1

Travel Formalities

Land Transport - Rail 1

Water Transport - Ferry

Land Transport - Car and Camper

Tour Packages 1

Hotels

Air Transport Essentials

• Support Services: Customer Service

Technology in the Travel Industry 1

• Air Fares and Ticketing:

Air Fares and Ticketing

• GDS Electronic Booking Tools: Global Distribution Systems training. Choose between Amadeus, Galileo, Sabre or Abacus FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

21


IATA GDS Fares & Ticketing - AL 013 About the program Learn how to identify, read, interpret and price different itineraries and apply fare rules.

Who needs the Program • Airline fares desk agents • Travel agents • Airline ticket agents • Call center agents

Awarding Body IATA – International Air Transport Association, Canada

Available modes 

Learning Outcome • Analyze GDS displays relevant to mileage system pricing

Regular Batch Instant Batch

Boot Camp

• Identify and price different journey types • Read, interpret, and apply fare rules • Check minimum-fare rules in pricing itineraries • Use GDS to issue tickets for manually-priced reservations

Program Content • Introduction to mileage based air fares, analyzing itineraries and retrieving fares from a GDS • Pricing one-way and circle trip practice exercises • Limitations on indirect travel, side trips and surface sectors • Backhauls, circle trips, journeys in different classes of service and alternative fare break points • Lowest combinations, round-the-world journeys and minimum checks

22

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IATA Managing the Travel Business - AL 010 About the program If you wish to take a management program in travel & tourism sector, this is your destiny, certify yourself as Travel and Tourism Professional.

Who needs the Program • Airline fares desk agents • Travel agents

Awarding Body

• Airline ticket agents

IATA – International Air Transport Association, Canada

• Call center agents

Learning Outcome

Available modes 

Instant Batch

• Analyze GDS displays relevant to mileage system pricing • Identify and price different journey types

Regular Batch

Boot Camp

• Read, interpret, and apply fare rules • Check minimum-fare rules in pricing itineraries • Use GDS to issue tickets for manually-priced reservations

Program Content • Introduction to mileage based air fares, analyzing itineraries and retrieving fares from a GDS • Pricing one-way and circle trip practice exercises • Limitations on indirect travel, side trips and surface sectors • Backhauls, circle trips, journeys in different classes of service and alternative fare break points • Lowest combinations, round-the-world journeys and minimum checks

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

23


IATA Passenger Ground Services - AL 003 About the program If you imagine a job that offers incredible benefits & you wish to advance your career, work as a Passenger Service Agent.

Who needs the Program

Awarding Body IATA – International Air Transport Association, Canada

Available modes

• Airline passenger service staff • Ground Handling Agents’ passenger services staff • Airport operator’s staff providing passenger services • Civil Aviation Authorities’ staff providing passenger services.

Regular Batch Instant Batch

Boot Camp

Learning Outcome • Understand how Airlines and Airports operate in relation to the provision of passenger services • Interpret the respective regulatory requirements related to passenger and baggage transport • Understand how computer reservations and departure control systems operate • Ensure safe and secure passenger & baggage transport • Provide superior customer service in a demanding customer facing environment • Learn about the latest technological innovations in passenger services • Add value to existing and future employers looking to hire and retain knowledgeable and high performing personnel

Program Content • Introduction to Airport & Airline operations • Computer Reservations (CRS) and Departure Control Systems (DCS) functions • Passenger & Baggage check-in procedures (Airport & off-site) • Conditions of passenger & baggage carriage, boarding procedures and flight close-out messaging • Dangerous Goods regulations awareness for passenger service agents • Managing passenger interactions • Aviation security procedures for passenger & baggage transport • Enhanced passenger facilitation, latest innovations and career opportunities 24

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


ENGINEERING ACADEMY

ENGINEERING MANAGEMENT

25


capm (Certified Associate Project Management Professional) - EG 013 About the program Certified Associate Project Management Professional program is offered by PMI which introduces basics and strategies of modern project management.

Who needs the Program Project Leaders, Program Managers, QA’s, Business Analysts, Engineers, Consultants & Professionals from Pharmaceuticals, Finance, Banking and Telecom field who are working on live projects.

Learning Outcome One can learn Project Management Frame Work, Project Life Cycle Management, Time, Cost, Risk, Communications Management, Quality Management, Cost Management involved in a Project.

Program Content • Module 1:

Project Management Framework

• Module 2:

Project Life Cycle and Organization

• Module 3:

Project Management Processes

• Module 4:

Project Integration Management

• Module 5:

Project Scope Management

• Module 6:

Project Time Management

• Module 7:

Project Cost Management

• Module 8:

Project Quality Management

• Module 9:

Project Human Resource Management

Awarding Body PMI – Project Management Institute, U.S.A

Available modes   

Regular Batch Instant Batch Boot Camp

• Module 10: Project Communications Management • Module 11: Project Risk Management • Module 12: Project Procurement Management • Module 13: Project Stakeholder Management

26

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


cCCm (Certified Commercial Contract Management) - EG 007 About the program A Certified Professional Contracts Manager (CPCM) certification demonstrates that you have met NCMA's highest standards for education, training, and experience, and have demonstrated your knowledge of the contract management competencies in the Contract Management Body of Knowledge.

Who needs the Program Those working in large or small organizations, government and commercial entities, or as entrepreneurs. Contract administrators, subcontractors, procurement managers, project managers, quality assurance personnel, and others looking to advance their career.

Learning Outcome The course covers all the details right from tender stage to conclusion of the projects. All the events and issues arising during the tender stage to completion of the projects are dealt with the contracts management.

Program Content • Module 1: Contract Principles

Awarding Body

• Module 2: Acquisition Planning/Strategy

CCCM- Certified Commercial Contracts Manager by NCMA, USA

• Module 3: Contract Administration • Module 4: Specialized Knowledge • Module 5: General Business Knowledge Additional Module

Available modes   

Regular Batch Instant Batch Boot Camp

• Module 6: FIDIC Contracts Administration (Red Books, Short Form of FIDIC Contract, FIDIC Silver Book, FIDIC Yellow Book)

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

27


ccp (Certified Cost Professional) - EG 001 About the program AACE Internationals Certified Cost Professional certification program is designed to establish credentials to recognize your professional expertise in cost management and cost engineering. This certification program gives professionals a means to validate their skills and knowledge.

Who needs the Program This course is targeted for all business enterprises, construction, factories and all levels from chief executive officers, finance managers, human resources managers, project managers, site engineers, planners and cost control engineers.

Learning Outcome This training course will provide participants with a thorough background in the concepts of total cost management and cost engineering. The course addresses area of Total Cost Management through planning and controlling resources, costs, profitability and risk.

Program Content • Section 1: Cost • Section 2: Cost Estimating • Section 3: Planning and Scheduling

Awarding Body

• Section 4: Progress and Cost Control

Certificate in Certified Cost Professionals/ Technician from AACEI.

• Section 5: Project Management

Available modes

• Section 6: Economic Analysis • Section 7: Statistics

28

  

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


cct (Certified Cost Technician) - EG 003 About the program The Certified Cost Technician program was established to give less experienced professionals the opportunity to advance their cost engineering skills and professional development, & get distinguished as a Certified Cost Technician™.

Who needs the Program This course is targeted for all business enterprises, construction, factories and all levels from chief executive officers, finance managers, human resources managers, project managers, site engineers, planners and cost control engineers.

Learning Outcome The course gives junior total cost management professionals the opportunity to advance their cost engineering skills and professional development, and get recognized as having achieved the CCT distinction.

Program Content • Skills & Knowledge of Cost Engineering • Cost Estimating and Control • Project Management

Awarding Body

• Economic Analysis

Certificate in Certified Cost Technician from AACEI

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

29


cmq (Certfied Manager of Quality) - EG 005 About the program A Certified Manager of Quality/Organizational Excellence program facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

Who needs the Program Directors, managers, supervisors and team leaders who are required to apply a fact-based design, control & accelerated-improvement process that achieves performance results. New and experienced people in quality who want to use the QM framework and proven approaches and tools to be more effective on the job.

Learning Outcome Thiis program teaches skills to manage projects and human resources, motivate staff, analyse finances, recognise and evaluate risk and implement knowledge management tools and techniques

Program Content • Leadership • Team Dynamics • Developing and Deploying Strategic Plans • Managerial Skills and Abilities • Communication Skills and Project Management • Quality Systems, Models, and Theories • Problem-Solving and Process Management Tools • Measurement: Assessment and Metrics

Awarding Body CMQ/OE Certified Manager of Quality/Organizational Excellence Certification awarded by ASQ

Available modes   

Regular Batch Instant Batch Boot Campt

• Customer-Focused Management • Supply Chain Management • Training and Development

30

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


CPCM (Certified Professional Contracts Management Professional) - EG 006 About the program A Certified Professional Contracts Manager (CPCM) certification demonstrates that you have met NCMA's highest standards for education, training, and experience, and have demonstrated your knowledge of the contract management competencies in the Contract Management Body of Knowledge.

Who needs the Program Those working in large or small organizations, government & commercial entities, or as entrepreneurs, Contract administrators, subcontractors, procurement managers, project managers, quality assurance personnel, and others looking to advance their career in contracts management.

Learning Outcome The course covers all the details right from tender stage to conclusion of the projects. All the events and issues arising during the tender stage to completion of the projects are dealt with the contracts management.

Program Content • Module 1: Contract Principles • Module 2: Acquisition Planning/Strategy • Module 3: Contract Administration • Module 4: Specialized Knowledge • Module 5: General Business Knowledge

Awarding Body CPCM- Certified Professional Contracts Manager by NCMA, USA

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

31


cqs (Certfied Quantity Surveyor) - EG 018 About the program Certification in Quantity Surveying course has been designed in consultation with the construction industry, to give you the skills to manage financial aspects of construction projects.

Who needs the Program Consultant Quantity Surveyor,Contract Administrator, Contract Quantity Surveyor and people who belong to the construction industry.

Learning Outcome One can learn to measure and estimate building work, costing, price and tender for construction projects. Find out how to measure and estimate building work, and how to setup cost, price and tender for projects. Learn to undertake the financial administration and cost control of projects under construction.

Program Content • Module 1: Measurements

Awarding Body

• Module 2: Building Technology

KHDA - Knowledge Human Development Authority - Dubai

• Module 3: Procurement & Contract Documentation

AIBM – American Institute of Business & Management

• Module 4: Contract Administration 1 • Module 5: Contract Administration 2

32

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


FIDIC CONTRACTS - EG 049 About the program This program assists you in understanding all the aspects of the FIDIC Form of Contract and will enable you to understand your own Project’s Contract Conditions.

Who needs the Program Those Working on Projects using FIDIC Form of Contract: Engineers, Supervisors, Project Managers, Project Lawyers, Quantity Surveyors, Contract Administrators, Engineering Department Managers, Planning Engineers and Senior Executives wishing to understand FIDIC Contract Administration Requirements.

Learning Outcome This program covers Conditions for International Contracts (contracting parties are from different countries) for Civil and Industrial Projects. At the end of the program you will have a good understanding of the FIDIC Standard Conditions of Contract and how to Benchmark your own Contract Conditions against these Industry Standards.

Program Content • Module 1: Introduction to FIDIC contracts in general • Module 2: Administering FIDIC Contracts • Module 3: Case studies on FIDIC Red/Silver Book

Awarding Body

• Module 4: Claims FIDIC Red Book or Yellow Book

KHDA - Knowledge Human Development Authority - Dubai

• Module 5: Drafting contract documents thinking in all dimensions

Available modes   

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

33


hse (Health and Safety Environment) - EG 009 About the program Health and safety management is an ongoing concern in today's workplace. This course enhances learning in Health, and Safety Management and provides today's safety professionals with an excellent resource for protecting their organizations' most important resource-their employees.

Who needs the Program Managers, supervisors & employees who require a broad knowledge and understanding of health and safety principles and practices. The qualification focuses on international standards and management systems, enabling candidates to effectively discharge workplace health and safety responsibilities.

Learning Outcome The course provides a blueprint for installing a system that's been proven to reduce illness and injury on any job, in any industry, with a simple, logical approach that compares safety management to production and quality control-issues today's managers readily understand.

Program Content • The Hierarchy of Safety, Health and Environmental Management. • Understanding OSHA and Safety and Health Regulations. • The Basics of Managing Safety, Health and Environmental Programs. • The Facility Safety and Health Committee System. • The Safety Activities Task Group.

Awarding Body

• The Rules and Procedures Task Group.

KHDA - Knowledge Human Development Authority - Dubai

• The Education and Training Task Group. • The Inspections and Audits Task Group. • The Health and Environment Task Group. • The Fire and Emergency Task Group. • The Housekeeping Task Group. • The Incident Investigations Task Group. • The Security Task Group.

AIBM – American Institute of Business & Management

Available modes   

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• Safety and Health Responsibilities

34

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Oil and Gas Management - EG 011 About the program The course will show you the nature of crude oil and natural gas and how it is measured. It will introduce you to the tools and methods used by geologist and geophysicists to find oil and gas and by petroleum engineers to drill, test and complete wells and produce the oil and gas.

Who needs the Program Managers, Marketing Executives, Engineers, accountants, landmen, draftsmen, secretaries & clerks, geological and geophysical technicians, investors, petroleum service personnel, petroleum banking and financial ventures personnel, business administrators & executives. Human resources personnel, geophysicists without geological training, computer programmers.

Learning Outcome You will learn the fundamentals and language of petroleum exploration, drilling, and production. This understanding will enable you to communicate more efficiently and perform your job more effectively.

Program Content • Module 1: Nature Of Oil & Gas • Module 2: Petroleum Exploration • Module 3: Drilling • Module 4: Petroleum Production • Module 5: Natural Gas • Module 6: Transportation and Storage of Oil & Gas • Module 7: Offshore Industry • Module 8: Refining & Petroleum Products • Module 9: Oil Price & Retail Marketing

Awarding Body KHDA - Knowledge Human Development Authority - Dubai AIBM – American Institute of Business & Management.

Available modes   

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• Module 10: Video Training

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

35


PMI – Risk Management Planning - EG 015 About the program PMI’s Risk Management Professional (PMI-RMP)® credential is a solution to project management’s increasing growth, complexity and diversity. Globally recognized and demanded, the PMI-RMP® fills the need for a specialist role in project risk management.

Who needs the Program Project Leaders, Program Managers, QA’s, Business Analysts, Engineers, Consultants & Professionals from Pharmaceuticals, Finance, Banking and Telecom field who are working on live projects

Learning Outcome It recognizes your unique expertise and competency in assessing and identifying project risks, mitigating threats and capitalizing on opportunities, while still possessing a baseline knowledge and practical application in all areas of project management.

Program Content • Understand the principles and concepts of Project Risks and Project Risk Management Processes. • Understand the underpinnings of Plan Risk Management Processes • Identify Risks. • Perform Qualitative & Quantitative Risk Analysis. • Plan Risk Responses, Risk Response Strategies. • Monitor and Control Risks.

Awarding Body PMI – Project Management Institute

Available modes   

36

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


PMI – Scheduling and Planning - EG 002 About the program PMI’s Scheduling Professional (PMI-SP)® credential is a solution to project management’s increasing growth, complexity and diversity.

Who needs the Program Project schedulers, project managers and other project team members who need to understand scheduling and the use of schedules in managing projects.

Learning Outcome One will expertise and become competent to develop and maintain project schedules, while still possessing core knowledge skills in all areas of project management.

Program Content • Module 1: PMI-SP Exam Introduction & Overview • Module 2: Project & Scheduling Foundation • Module 3: Defining the Activities • Module 4: Sequencing the Activities • Module 5: Estimating the Activity Resources

Awarding Body

• Module 6: Estimating the Activity Durations

PMI – Project Management Institute

• Module 7: Developing the Schedule • Module 8: Controlling the Schedule • Module 9: Managing Communications

Available modes   

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

37


PMI - pmp (Project Management Professional) - EG 012 About the program Project Management Professional program offered by PMI which introduces basics and strategies of modern project management.

Who needs the Program Project Leaders, Program Managers, QA’s, Business Analysts, Engineers, Consultants & Professionals from Pharmaceuticals, Finance, Banking and Telecom field who are working on live projects.

Learning Outcome One will learn about Project Management Frame Work, Project Life Cycle Management, Time, Cost, Risk, Communications Management, Quality Management, Cost Management involved in a Project.

Program Content • Module 1:

The Project Management Framework

• Module 2:

Project Life Cycle and Organization

• Module 3:

Project Management Processes

• Module 4:

Project Integration Management

• Module 5:

Project Scope Management

• Module 6:

Project Time Management

• Module 7:

Project Cost Management

• Module 8:

Project Quality Management

• Module 9:

Project Human Resource Management

Awarding Body PMI – Project Management Institute, U.S.A

Available modes   

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• Module 10: Project Communications Management • Module 11: Project Risk Management • Module 12: Project Procurement Management • Module 13: Project Stakeholder Management

38

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Six Sigma Green Belt - EG 020 About the program The Six Sigma Green Belt course operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects.

Who needs the Program Trainers, Quality Analysts, Project Managers, Team Leaders.

Learning Outcome One will learn skills in analyzing and solving quality problems, which are involved with Six Sigma, lean or other quality improvement projects.

Program Content • Overview: What is Six Sigma

• Measurement Systems Evaluations

• Statistical Thinking

• Administrative Measurement Systems

• Process Mapping

• Hypothesis Testing/Confidence Intervals

• Through Process Mapping/Goal Setting

• Administrative Control Charts

• Cause and Effect Matrix

• Kappa Studies Capability

• Failure Mode and Effects Analysis

• Multi-Vari Analysis

• Statistical Process Control

• Project Reviews

• Basic Statistics/Software Introduction • Process Improvement Tools • 5S and Mistake Proofing • Project Reviews

Awarding Body ASQ – American Society in Quality

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

39


Ansys - EG 028 About the program: This course trains students on the use of the Traditional ANSYS Graphical User

Interface.

Who needs the Program: This course is recommended to all (Structural) and Mechanical professional engineers and students (seniors and graduates) who are interested in learning about finite element modeling using ANSYS. Learning Outcome: Successful completion of the course will provide students with the ability to use Simulation to perform static structural finite element analyses, as well as provide a brief introductionto thermal and modal analyses.

Program Content: • • • • • • • •

FEA & ANSYS ANSYS Basics General Analysis Procedure Creating the Solid Model Creating, Finite Element Model Defining Material Properties Running the Solution Structural Analysis

• Thermal Analysis • Short Topics • Post processing Reviewing Solution Results • Applying Loads & Boundary Conditions • Array Parameters • Coupling & Constraint Equations

• • • • • • • •

Working with Elements Beam Modeling Coupled Field Analysis Sub modeling Modal Analysis Bonded Contact Introduction Nonlinear Analysis Macro Basics

AutoCad 2D - EG 021 About the program:

The course teaches students to create a basic 2D and 3D drawing using drawing and editing tools, organizes drawing objects on layers, add text and basic dimensions, and prepare to plot.

Who needs the Program:

This course is designed for Engineers, Architects, Interior Designers,

Draftsmen etc.

Learning Outcome:

The primary objective of this courseware is to teach students the basic commands necessary for professional 2D drawing, design, and drafting using AutoCAD.

Program Content: • • • •

Module Module Module Module

1: 2: 3: 4:

• • • • •

Module Module Module Module Module

5: 6: 7: 8: 9:

40

User Interface Creating Drawings Manipulating Objects Drawing Organization and Inquiry Commands Altering ObjectsModule Working with Layouts Annotations Dimensioning Hatching Objects

• Module 10: • Module 11: • Module 12: • Module 13:

Working with Reusable Content Creating Additional Drawing Objects Create Template Content Insert and Manage External References • Module 14: Isolate or Hide Displayed Objects • Module 15: Layouts and Visibility • Module 16: Printing and Plotting

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


AutoCad 3D - EG 051 About the program:

This course introduces the concepts and methods of 3D modeling using AutoCAD software. While wireframe, surface and solid modeling are covered, the emphasis is on creating and editing solid models.

Who needs the Program: This course is designed for Engineers, Architects, Interior Designers, and Draftsmen etc.

Learning Outcome: Upon successful completion of this course, the student will be able to: • • • •

View 3D models from different viewpoints. Work with multiple coordinate systems. Create complex solids and surfaces. Create 2D drawings from 3D models.

• Adjust the visual style of 3D models. • Create simple and composite solids. • Modify solids.

Program Content: • • • • • • • • •

Creating a 3D workspace(s) • Creating Basic Solid Primitives User Coordinate Systems (UCS) • Creating solids by thickening 3D editing & manipulation • Using Viewports in 3D Flattening 3D to 2D • Lighting and Materials Using visual styles • Cameras Photo-Real Rendering • Animations Viewing in 3D – Isometric, Axonometric & Perspective More complex Solids - extrude, loft, revolve, sweep etc. Display Modes (Visual Styles, Transparency, Edge E‘ffects)

Caesar II - EG 027 About the program:

TThis course is designed for almost anyone involved with piping in the petroleum, chemical, power, gas transmission, and related industries.

Who needs the Program: Maintenance Engineers, Piping Designers, New & Experienced CAESAR

II Users, Mechanical/Design Engineers, Engineering Managers, Plant Managers, and fresh graduate mechanical engineers who wants to become a piping engineer and who would like to pursue their career in Plant design industry specifically as a PIPE Stress Analyst.

Learning Outcome: The course covers proper system modeling guidelines, methods of static and dynamic analysis of piping systems, evaluation of system designs, and effective approaches to system redesign.

Program Content: • • • •

Data Input Design Tools and Wizards Error Checking and Reports Bi-directional Interface with Design

• Cutting-edge Graphics • Analysis Options • Material and Assemblies Databases

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

41


Etab - EG 034 About the program: This course trains students on the physical object based GUI of ETABS, and

enables the students to find the solution indesigning a 2D frame or performing a dynamic analysis of a complex high-rise that utilizes non-linear dampers for inter-story drift control.

Who needs the Program: Planners, Steel fabricator, Construction engineers. Learning Outcome: Students will learn how to use the ETABS GUI interface & mesh geometry to

design the rigid and flexible floors, ramps and parking structures, mezannine floors, multiple tower buildings and stepped diaphragm systems with complex concrete, composite or steel joist floor framing systems.

Program Content: • • • • • •

Introduction and Geometry Set Up Draw and Options Assignment – Structural Options Analysis Editing – Transfer Plate Concrete Design using BS8110

• • • • • •

Materials and Section Properties View, Selection and Options Assignment - Load Text and Graphical Output Text input and File Import/Export Steel Design using BS5950

Matlab - EG 033 About the program: Matlab is a high-performance language for technical computing. This course

provides a working introduction to the Matlab technical computing environment. Themes of data analysis, visualization, and programming are explored throughout the course.

Who needs the Program: Anyone wishing to learn the basics of an interactive matrix manipulation

program.

Learning Outcome: It enables you to solve many numerical problems in a fraction of the time it takes to write a program in a lower-level language such as Java, C, C++, or Fortran. You can also use MATLAB to analyze and visualize data using automation capabilities, thereby avoiding the manual repetition common with other products. Program Content: • • • • • • • •

42

The Matlab user interface Working with Matlab data types Creating matrices and arrays Operators and control statements Using scripts and functions Data import and export Using the graphical features Analyzing and improving performance FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Micro station - EG 029 About the program:

Micro Station Course teaches experienced AutoCAD users about the core functions & features of the Micro Station software, enabling them to be more productive than ever before.

Who needs the Program: This course is suitable for experienced AutoCAD users who wish to become conversant with Micro Station. Learning Outcome: The primary aim of the course is to provide them with an overview of the more

common commands of the Micro Station software, allowing them to create 2D drawings that are both accurate and visually appealing. The training program covers all of the basic features of Micro Station including shapes, levels, cells, libraries, patterning and dimensions.

Program Content: • • • • • • • • • •

MicroStation Manager, MicroStation Command Window Drawing Commands Lines, Circles, Shapes, Smartlines Delete, Move, Rotate, Scale, Undo, Redo etc. Element selection & manipulation by fence delete, copy Overview of MicroStation Controlling display attributes Copy parallel, Extend, Trim View Commands, Zoom, Window, Update, Fit Introduction to the Use of Reference Files Saving and Plotting Drawings

• • • • • • • • •

Adding dimensions to a drawing Adding Text to a drawing Adding patterning to a drawing Use of Cells and Cell Libraries Main Menu, Screen Menus Editing Commands Using Accudraw Element selection using powerselector Controlling the display of reference files

Ms-Project - EG 017 About the program: This course is aimed at project management professionals who are interested in learning how to plan a project. The course is designed to precede a project scheduling software course such as Microsoft Project.

Who needs the Program:

Project Managers, Technical Managers,Business Analysts,Operations Managers,Consultants Team Leaders, IT Managers/Directors, Product Manager.

Learning Outcome: • • • • •

Track the project so that delayed tasks will be rescheduled Schedule tasks based on their dependencies • Create a project in a Gantt chart view Create constraints and deadlines • Create and assign resources View critical path and slack • Format the project and create templates Printing views and reports

Program Content: • • • •

Introduction and Overview of Planning Project Breakdown Structures Activity Sequencing and Critical Path Calculations Finalising the Plan, Baselines, Monitoring and Control

• • • •

Planning the Plan Activity Definition Resource Planning and Analysis Scope Changes, Hints and Tips.

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

43


pdms (Plant Design Management System) - EG 031 About the program: PDMS is a course for equipment and piping design, steelwork design, making Reports, Drawings or Isometrics. PDMS a primary software used in designing of the Plants.

Who needs the Program: Engineers who will be designing and constructing 3d computer models of

equipment, pipes and steelwork - and be able to finish the documentation such as drawings and isometrics.

Learning Outcome: Plant Design Management software helps the piping engineers to convert the 2d

layout to a 3d model is a very easy mode. PDMS software is used to create the Equipment Application, Piping Application, Civil and Steel Structure Application, Cable Tray Application, HVAC Application, 2D Draft Application and many more.

Program Content: • • • • • •

Scope of Piping. Introduction to PDMS Administrative Equipment modeling with standards. Pipe Routing. Support & Structure. Isometric Draft.

• • • • • •

Getting Started with PDMS. Equipment modeling with primitives. Nozzle Orientation. Reports (MTO) & Clash report. Draft (2D Drawing). Clash checking & rectifying.

Primavera - EG 016 About the program:

Primavera P6 Professional Project Management, is a recognized high-performance project management software designed to handle large-scale, highly sophisticated and multifaceted projects.

Who needs the Program: Primavera P6 for Planning Course is suitable for project managers and Business Analysts, who use, or would like to use, the Primavera software for project planning purposes.

Learning Outcome: This Primavera P6 Professional training takes you through the entire project life

cycle, from planning to execution. You'll learn how to add activities, assign resources & create a baseline, as well as plan and schedule.

Program Content: • • • • •

44

Program Management Work package management Detailed activity planning Actuals Exporting and reporting

• • • •

Project management Top down budgets Resourcing Viewing and printing the schedule

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Revit – Architecture - EG 023 About the program: Revit Architecture is a building design and documentation system that works

the way architects and designers think. With Autodesk Revit Architecture, architects and designers get back to what they love, designing buildings, without their software getting in the way.

Who needs the Program: Civil Engineers, Draftsman, Interior Designers,Mechanical and Electrical

engineers.

Learning Outcome: Students wil be able to Describe the benefits of Building Information Modeling.

Use the fundamental features of Autodesk Revit Building. Use the parametric 3D design tools to design projects. Use the automated tools for documenting projects .

Program Content: • • • •

Introducing Revit and the User Interface. Walls and Curtain Walls. Adding and Modifying Families. Worksharing

• • • •

Schematic Design Floors, Roofs, and Ceilings. Details and Annotations Creating drawing sets

Revit – MEP - EG 025 About the program: REVIT MEP course introduces the concepts of Building Information Modeling for Building Services Engineering, including parametric design, analysis and documentation, using Revit MEP software.

Who needs the Program: Civil Engineers, Draftsman, Interior Designers, Mechanical, Architects and Electrical engineers.

Learning Outcome: one will learn the fundamental features of Autodesk Revit MEP and how to use

the 3D parametric design tools for creating and analyzing a project, with construction documentation and design visualization. Users will be able to complete their first Autodesk Revit MEP project after completing this course.

Program Content: • • • • • • • •

Building Information Modeling Viewing the Model Defining Volumes HVAC Systems Plumbing Systems Electrical Systems Detailing and Drafting Construction Documentation

• • • • • • •

Revit MEP Basics Starting a New Project Building Performance Analysis Piping Systems Fire Protection Systems Working with Architects and Engineers Annotations and Schedules

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

45


Revit – Structure - EG 024 About the program:

This Autodesk Revit Structure Fundamentals training course has been designed to teach the concepts & principles from building design through construction documentation using Autodesk Revit Structure.

Who needs the Program: Civil Engineers, Draftsman, Interior Designers, Mechanical, Architects and Electrical engineers.

Learning Outcome: To learn the fundamental features of Autodesk Revit Structure, how to use the 3D

parametric design tools for creating & analysing a project, and finish with construction documentation and design visualisation.

Program Content: • • • • • •

Building Information Modeling concepts, Viewing the Structural Model Creating Structural Columns and Walls Creating Floors and Roofs Stairs and Ramps Creating Detailing

• • • • • •

Revit Structure Basics Starting a New Project Creating Frames Creating Foundations Creating Plan Annotations and Schedules Creating Construction Documentation

Stadd Pro - EG 030 About the program: STAAD.Pro allows structural engineers to analyze and design virtually any type of structure through its flexible modeling environment, advanced features & fluent data collaboration.

Who needs the Program: Structural engineers and engineering consultants. Learning Outcome: Understanding the practical applications of advanced

topics in structural

engineering and using the software more productively.

Program Content: • • • • • • • • • • • • • 46

Troubleshooting problems within models including zero stiffness conditions and instabilities Modeling semi-rigid/shear connections and rigid links Seismic analysis using static equivalent methods - UBC, IBC Structural Dynamics - mode shapes, frequencies, participation factors Time History analysis for seismic loads, machine vibrations, random excitation, blast loading Response spectrum analysis Mat foundation analysis using plate and solid elements, soil springs, contact supports Spring support generation, examining soil pressure intensities and diagrams Physical beam design using the steel designer Connection design using the steel designer Reinforced Concrete Design using the RC Designer Load generation - Panel area loads, wind loads on closed and open structures, moving loads Tension-only members FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


FINANCE ACADEMY

Finance & Accounting Programs 47


acca (Association of Chartered Certified Accountants) - FI 003 About the program ACCA provides you with core knowledge in all areas of accountancy to ensure that you have the complete skillset required for a finance professional, so that you can choose the right financial role for you in any industry.

Who needs the Program Anyone can pursue the ACCA Qualification. However your educational background will play a vital role in getting exemptions in exam papers. This makes it ideal for professionals already active in accounting and people keen on a career change

Learning Outcome On your way to ACCA membership, there are lots of qualifications you can achieve along the way. This is a great way to show your knowledge and skills to employers and helps keep you on track and motivated. You can achieve: • A Diploma in Accounting and Business • An Advanced Diploma in Accounting and Business • A BSc (Hons) degree in Applied Accounting awarded by Oxford Brookes University.

Program Content • Accountant in Business • Management Accounting • Corporate & Business Law (Eng.) • Financial Accounting • Performance Management • Taxation (UK) • Financial Reporting (INTL) • Audit & Assurance (INTL) • Financial Management • Governance, Risk & Ethics

Awarding Body Association of Chartered Certified Accountants (ACCA-GLOBAL)

Available modes 

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Boot Camp

• Corporate Reporting (INTL) • Business Analysis • Advance Financial Management 48

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Advance Excel for Finance Professionals - FI 051 About the program • Advance excel for finance professionals enables Microsoft Excel in business finance more effectively. • Perform analysis and evaluation to assist in enhancing the decision making process. • Understand and create pivot tables and pivot charts. • Analyze business data in no time. • Prepare business and flash reports to senior management.

Who needs the Program Business analysts and professionals, supervisors and staff from any function including finance that need to improve their understanding and use of Microsoft Excel as an important tool to produce more effective and efficient work.

Learning Outcome Participants will learn how to perform calculations and manipulate worksheet data Format the worksheet contents, working with sheets working with charts modifying chart options, work with multiple worksheets and workbooks and prepare, set up, print information

Program Content • Basic Features of MS Excel

Awarding Body

• MS Excel Financial Functions • Business and Financial Data Validation

KHDA - Knowledge Human Development Authority Dubai

• Working with Financial Data

Available modes

• Business and Financial Functions

Instant Batch

• Must Tools for Every Business and Finance Professional • Data Consolidation (employee sheet, sales budget, etc.)

Regular Batch

Boot Camp

• Pivot Table and Pivot Charts – A Must Learn Tool

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

49


Business Accounting - FI 067 About the program Accounting has become an essential part of business life, the knowledge and skills that you will acquire gives you a broader and more experienced view of business life.

Who needs the Program This course is suitable for managers, executives with little or no experience in accounting who would like to understand the fundamental principles of financial accounting, and save on accountancy fees in the process!

Learning Outcome • Learn the fundamentals of accounting. • Learn about current assets, long-term assets, and other types of assets. • Learn about the different types of liabilities. • Learn to calculate the time value of money. • Learn to calculate the present and future values of cash flows. • Learn the components of stockholders' equity. • Learn financial analysis ratios

Program Content • The content and purpose of financial reporting

Awarding Body

• The qualitative characteristics of financial information

KHDA - Knowledge Human Development Authority Dubai

• The use of double-entry and accounting systems • Recording transactions and events • Preparing a trial balance • Preparing basic financial statements • Preparing simple consolidated financial statements. • Interpretation of financial statements

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• The nature, source and purpose of management information • Cost accounting principles and methods • Budgeting • Standard costing • Performance measurement

50

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Certified anti-money laundering - FI 049 About the program ACAMS is the largest international membership organization dedicated to enhance knowledge, skills and expertise of AML/CTF, along with financial crime detection and prevention professionals. Our members include representatives from a wide range of financial institutions, regulatory bodies, law enforcement agencies and industry sectors.

Who needs the Program AML professionals who earn the CAMS designation position themselves to be leaders in the industry and experience Professional growth. The CAMS certification is the most widely recognized AML certification among compliance professionals worldwide. Candidates who pass the rigorous CAMS examination distinguish themselves as experts fully qualified for the demanding anti-money laundering duties in business and government.

Learning Outcome • How the financial crime risk management landscape is expanding and evolving • Creating an effective, efficient and adaptive technology strategy for it • Balancing security and integrity with a smooth customer experience

Program Content • Risks and Methods of Money Laundering and Terrorism Financing • Compliance Standards for Anti-money Laundering (AML) & Combating the Financing of Terrorism (CFT) • AML Compliance program • Conducting or Supporting the Investigation Process

Awarding Body Association of Certified Anti-Money Laundering Specialists (ACAMS)

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

51


ccfm (Certified Corporate Finance Manager) - FI 130 About the program Accounting has become an essential part of business life, the knowledge and skills that you will acquire gives you a broader and more experienced view of business life.

Who needs the Program This intensive training program is designed for those who would like to develop career as a • Financial Analyst

• Chief Accountant

• Accounts executive

• Financial Controller

• Financial Manager

• Management Accountant

Chief Financial Officer et.in Training & Manufacturing companies, Engineering & Construction, Manufacturing and Industrial, Oil and Gas/Petrochemical, Education and Training, Retail, Financial Services, Information Technology, Automotive, Media Production, E-Business Enablers, Marketing and Sales etc.

Learning Outcome • Learn the fundamentals of accounting. • Learn about current assets, long-term assets, and other types of assets. • Learn about the different types of liabilities. • Learn to calculate the time value of money.

Awarding Body

• Learn to calculate the present and future values of cash flows.

AIBM- American Institute of Business & Management (USA)

• Learn the components of stockholders' equity. • Learn financial analysis ratios.

KHDA - Knowledge Human Development Authority - Dubai

Program Content

Available modes

• Financial Accounting • Management Accounting • Financial Analysis & Reporting

  

Regular Batch Instant Batch Boot Camp

• Financial Management • Performance Management

52

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


cbfp (Certified Banking & Finance Professional) - FI 039 About the program Accounting has become an essential part of business life, the knowledge and skills that you will acquire gives you a broader and more experienced view of business life.

Who needs the Program This intensive training program is designed for those who would like to develop career as a • Financial Analyst

• Chief Accountant

• Accounts executive

• Financial Controller

• Financial Manager

• Management Accountant

Chief Financial Officer et. in Training & Manufacturing companies, Engineering & Construction, Manufacturing & Industrial, Oil & Gas/Petrochemical, Education & Training, Retail, Financial Services, Information Technology, Automotive, Media Production, E-Business Enablers, Marketing & Sales etc.

Learning Outcome

Awarding Body

• Learn the fundamentals of accounting. • Learn about current assets, long-term assets, & other types of assets. • Learn about the different types of liabilities. • Learn to calculate the time value of money. • Learn to calculate the present and future values of cash flows. • Learn the components of stockholders' equity.

AIBM- American Institute of Business & Management (USA) KHDA - Knowledge Human Development Authority - Dubai

Available modes   

• Learn financial analysis ratios.

Program Content Banking • Fundamentals of Banking Operations

• International Banking

• Banking and Financial Services

• Banking Technology & Systems

• Islamic Banking & Finance

• Banking Law & Practice

Regular Batch Instant Batch Boot Camp

Finance • MBPA

• Financial Statements

• Financial Analysis

• Financial Management

• MIS

• Investment & Portfolio Management

• Corporate Finance

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

53


cfa (Chartered Financial Analyst) - FI 040 About the program The CFA Program provides you with strong foundation of the skills and knowledge you need to succeed in the wide range of specialties in today’s competitive world of investing and finance. Unlike most graduate school programs, the self-study format of the program allows you to continue working full time as you progress towards earning the CFA charter.

Who needs the Program Candidates for the CFA Program come from a wide range of backgrounds. They include students entering the investment field, professionals increasing their expertise and marketability, and people making a career change into the investment profession from other disciplines. Whatever your background or reason for enrolling, when it comes to access to opportunities in the investment profession, there is simply no equivalent to earning the CFA charter. You won’t find a more cost-effective or well-respected credential program that better prepares you with the skills you need to meet the challenges of today’s world of professional investing

Learning Outcome • Identify and explain the properties of a valid benchmark • Calculate a portfolio’s estimated time-weighted rate of return using the modified Dietz formula • Evaluate the relative merits of high/low, interquartile range, and standard deviation as measures of the dispersion of portfolio returns within a composite

Program Content • Level I: Focuses on a basic knowledge of the ten topic areas and simple analysis using investment tools • Level II: Emphasizes application of investment tools and concepts with a focus on valuation of all types of assets • Level III: Focuses on synthesizing all of the concepts and analytical methods in a variety of applications for effective portfolio management and wealth planning

Awarding Body CFA Institute.

Available modes 

Instant Batch

54

Regular Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


cfe (Certified Fraud Examiner) - FI 041 About the program The Certified Fraud Examiner (CFE) credential denotes proven expertise in fraud prevention, detection and deterrence. CFEs are trained to identify the warning signs and red flags that indicate evidence of fraud and fraud risk. CFEs around the world help protect the global economy by uncovering fraud and implementing processes to prevent fraud from occurring in the first place.

Who needs the Program Taking the steps to become a Certified Fraud Examiner (CFE) will position you as a leader in the anti-fraud community and a specialist in the prevention and detection of fraud.

Learning Outcome The CFE process focuses on four bodies of knowledge critical to the fight against fraud: Financial Transactions and Fraud Schemes, Law, Investigation, and Fraud Prevention and Deterrence. CFEs have the ability to: • Understand how fraud is committed and how it can be identified, • Examine books and records to detect and trace fraudulent transactions, • Interview suspects to obtain information and confessions, • Write investigation reports, advise clients as to their findings, and testify at trial; • Understand the underlying factors that motivate individuals to commit fraud.

Program Content • Fraud Preventiion & Deterrence • Fiinancial Transactiions • Fraud Iinvestiigatiion • Legal Elements of Fraud.

Awarding Body Association Certified Fraud Examiners (ACFE).

Available modes   

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

55


cia (Certified Internal Auditor) - FI 042 About the program Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

Who needs the Program Earning the CIA designation is an important accomplishment and professional advantage for internal auditors during all stages of their careers including: • Chief audit executives • Audit directors • Audit managers and staff • Risk management staff • Business, finance, and accounting students

Learning Outcome Earning the CIA designation is a valuable accomplishment and a professional advantage for auditors at all stages of their careers, including chief audit executives, audit managers, audit staff, risk management staff, and also students enrolled in an accounting or other business or financial degree program. • Distinguish you from your peers. • Demonstrate your proficiency with internal staff and external clients. • Develop your knowledge of best practices in the industry.

Awarding Body

• Demonstrate your proficiency and professionalism.

TheIIA - The Institute of Internal Auditors USA.

• Lay a foundation for continued improvement and advancement.

Available modes Program Content

• Part I Internal Audit Basics • Part II Internal Audit Practice

Regular Batch Instant Batch

Boot Camp

• Part III Internal Audit Knowledge Elements

56

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


CIMA

(Chartered Institute Management Accountant) -

FI 021

About the program CIMA focuses on business, giving more than just accounting knowledge. You will not only be financially qualified but also professionally trained in business management, capable of advising on business strategy and risk management.

Who needs the Program Anyone can pursue the CIMA Qualification. But your educational background will play a vital role in getting exemptions in exam papers. This makes it ideal for professionals already active in accounting and people keen on a career change. The CIMA qualification is equivalent to a master's degree.

Learning Outcome The CIMA Professional Qualification provides more strategy, more management accounting and more relevance across a broad business perspective than any other professional accountancy qualifications. Gives you expertise in finance, it provides skills to make key decisions in business and advise others of the financial implications. With its emphasis on strategic business skills, the CIMA Professional Qualification is a springboard to success both within and outside the finance arena. As well as innumerable accountancy roles, CIMA members are successful business analysts, management consultants and project managers. Others hold senior roles in areas such as operations, IT, business planning and change management. You will be joining a powerful network of business leaders.

Program Content The entry level qualification is the CIMA Certificate in Business Accounting, which offers a solid grounding in the basics of management accounting, financial accounting and business. It is also a stepping stone towards Chartered Institute of the CIMA Professional Qualification. The CIMA Professional Qualification Management Accountants syllabus is built on three specific learning pillars: Enterprise pillar, Perfor- (CIMA-GLOBAL) mance pillar and Financial pillar, with each containing three subjects. There are four distinct levels within the CIMA Professional Qualification: Operational, Management, Strategic and Professional competence, with  Regular Batch interim qualifications awarded at each level. Each level is progressive and will deliver skills relative to that level. Before qualifying, candidates must Instant Batch also pass CIMA’s Test of Professional Competence and fulfill three years practical experience requirements.  Boot Camp

Awarding Body

Available modes

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

57


cma (Certified Management Accountant) - FI 001 About the program This program enables you to enhance your knowledge in professional leadership skills, thereby leading to prospective future opportunities.

Who needs the Program Only graduates with two years of experience in accounting (can submit it later also) can pursue CMA qualification, This makes it ideal for professionals already active in accounting and people keen on a career change.

Learning Outcome • Describe the role that budgeting plays in the overall planning and performance Evaluation process of an organization • Identify the role that budgeting plays in formulating short-term objectives and Planning and controlling operations to meet those objectives. • Identify the uses of sensitivity analysis • prepare a cash budget • Recommend performance measures and a periodic reporting methodology given operational goals and actual results • Understand completely about Planning, budgeting, forecasting, performance management, cost management, strategic planning, professional controls and internal ethics.

Program Content Part 1: Financial planning performance and control • Planning, Budgeting and Forecasting: Budgeting Concepts; Forecasting Techniques; Budget Methodologies; Annual Profit Plan & Supporting Schedules; Top-Level Planning and Analysis. • Performance Management: Cost and Variance Measures; Responsibility Centers & Reporting Segments; Performance Measures Part 2: Financial decision making

Awarding Body IMA - Institute of Management Accountants USA.

Available modes 

Regular Batch Instant Batch

Boot Camp

• Financial Statement Analysis: Basic Financial Statement Analysis; Financial Performance Metrics – Financial Ratios; Profitability Analysis; Analytical Issues in Financial Accounting. • Corporate Finance: Risk and Return; Managing Financial Risk; Financial Instruments; Cost of Capital; Managing Current Assets; Raising Capital; Corporate Restructuring; International Finance. • Decision Analysis and Risk Management: Cost/Volume/Profit Analysis; Marginal Analysis; Pricing; Risk Assessment. 58

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


cpa (Certified Public Accountant) - FI 045 About the program Stands for Certified Public Accountant trusted financial advisor which helps individuals, businesses, and other organizations plan and reach their financial goals all CPAs are accountants, but not all accountants are CPAs the CPA credential is a symbol of trust and professionalism in the world of Business

Who needs the Program Businesses are tapping CPAs to not only manage finances and taxes, but also to determine profitable new product lines, help diversify investments, and provide a variety of other consulting and business services. They are business and financial strategists who help chart the paths of businesses and individuals. Individuals turn to their CPAs for tax and financial planning services, investment advice, estate planning, and more

Learning Outcome AICPA membership provides: • National membership organization for the profession • Support for the diverse membership and efforts to build the future of the profession • Advocacy with standard setters and state boards • Professional excellence in terms of professional ethics, training, peer review • Discounts and affinity programs (even for students!)

Program Content The Uniform CPA Examination currently consists of four sections: • Auditing and Attestation (AUD), • Business Environment and Concepts (BEC), • Financial Accounting and Reporting (FAR), • Regulation (REG.) These four sections represent a total of 14 hours of testing

Awarding Body AICPA- American Institute of Certified Public Accountants

Available modes 

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

59


ERP (Enterprise recourse planning) - FI 129 About the program Only Oracle offers the most complete and integrated financial management solutions for finance operations governance, risk, compliance, performance and management.

Who needs the Program This intensive training program is designed for those who would like to develop career as • Financial Analyst • Financial Controller • Financial Manager • Management Accountant • Chief Financial Officer etc. in Training & Manufacturing companies, Engineering and Construction, Manufacturing and Industrial, Oil and Gas/Petrochemical, Education ERP 2 and Training, Retail, Financial Services, Information Technology, Automotive, Media Production-Business Enablers, Marketing and Sales etc

Learning Outcome • Quickly integrate business change with best in class processes • Support growth at lower cost with centralized global services • Meet varied reporting standards with a flexible accounting mode

Awarding Body Program Content

KHDA- Knowledge human development authority (UAE)

• Sales Module • Purchase Module • Accounts & Finance

Available modes 

Instant Batch

• Stock • Inventory

Regular Batch

Boot Camp

• Reporting

60

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


ifrs (International Financial Reporting Standards) - FI 019 About the program Financial reporting has become an important driving force for accounting, economic and political reform in many parts of the world. Convergence of financial reporting standards has considerable benefits to preparers of accounts, for listed companies, investors, multinational business and the global economy

Who needs the Program Professional accountants and auditors, qualified in accordance with their national accounting standards. However, it is possible for those with experience, but no formal qualifications in accounting and auditing to register for this Certificate

Learning Outcome • Understand and explain the structure of the framework of international accounting • Apply relevant financial reporting standards to key elements of financial reports • Identify and apply disclosure requirements for companies in financial reports and notes • Prepare group financial statements (excluding group cash-flow statements) including subsidiaries, associates and joint ventures

Program Content

Awarding Body

• International sources of authority

Association of Chartered Certified Accountants (ACCAGLOBAL).

• Elements of financial statements • Presentation and additional disclosures • Preparation of external financial reports for combined entities, associates and joint ventures.

Available modes 

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

61


Financial Accounting - FI 062 About the program Accounting has become an essential part of business life, and the knowledge and skills that you will learn in your studies will give you a broader and more experienced view of business life.

Who needs the Program This course is suitable for managers, executives with little or no experience in accounting who would like to understand the fundamental principles of financial accounting, and save on accountancy fees in the process!

Learning Outcome • Learn the fundamentals of accounting. • Learn about current assets, long-term assets, and other types of assets. • Learn about the different types of liabilities. • Learn to calculate the time value of money. • Learn to calculate the present and future values of cash flows. • Learn the components of stockholders' equity. • Learn financial analysis ratios.

Program Content

Awarding Body

• Introduction to Financial Accounting

KHDA- Knowledge Human Development Authority (UAE)

• Property and Property Rights • Debits and Credits • Recording Business Transactions

Available modes 

• The General Ledger and Journals • The Journal and Nominal Ledger

Regular Batch Instant Batch

Boot Camp

• Trial Balance, Annual Statements • How to Prepare Balance Sheet • Financial Statements

62

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Peachtree - FI 055 About the program This intensive training program is designed for those who would like to develop career as • Financial Accountant • Financial Controller • Financial Manager • Management Accountant • Chief Financial Officer etc. In Training & Manufacturing companies, Engineering and construction, Manufacturing and Indus trial, Oil and Gas/Petrochemical, Education and Training, Retail, Financial services, Information Technology, automotive, Media Production, E-Business Enablers, Marketing and Sales etc

Who needs the Program Any individual who aspire to have a quick career start, Peachtree certifications demonstrate that you have honed your skills through rigorous study and direct experience in your area of expertise.

Learning Outcome Peachtree software is an Award Winning Accounting Software for small Business by Sage Software. Peachtree is designed for small business owners to better manage their accounting and streamline their operations. Peachtree includes a solution for virtually every need and budget - from basic to advance. You can choose Peachtree as per the needed industry-specific like construction, distribution, manufacturing and non-profits

Program Content • Peachtree installation & setup. • Accounting in General • The Recording Process. • Adjusting the Accounts • Completion of the Accounting Cycle • Accounting for Merchandising Operations

Awarding Body KHDA - Knowledge Human Development Authority Dubai

Available modes 

Instant Batch

• Inventories • Accounting Information Systems

Regular Batch

Boot Camp

• Fraud, Internal Control and Cash • Accounting for Receivables • Plant Assets Natural Resources and Intangible Assets. FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

63


QuickBooks - FI 056 About the program This intensive training program is designed for those who would like to develop career as • Financial Accountant • Financial Controller • Financial Manager • Management Accountant • Chief Financial Officer etc. in Training & Manufacturing companies, Engineering and Construction, Manufacturing and Indus trial, Oil and Gas/Petrochemical, Education and Training, Retail, Financial Services, Information Technology, Automotive, Media production, E-Business Enablers, Marketing and Sales etc.

Who needs the Program Any individual who aspires to have a quick career start, QuickBooks certifications demonstrate that you have honed your skills through rigorous study and direct experience in your area of expertise.

Learning Outcome • Organize and back-up documents by attaching them to your QuickBooks records. • Scan and deposit your checks with Intuit Check Solution for QuickBooks (subscription required) • Track sales, sales taxes & customer payments • Manage payroll & payroll taxes; offer Direct Deposit (sold separately) • Create & customize professional-looking forms • E-mail estimates, invoices, reports, and more • Accept credit and debit cards right in QuickBooks • Track time, mileage, and expenses to bill clients

Program Content

KHDA - Knowledge Human Development Authority Dubai

Available modes 

• File

• View

• Edit

• List

• Company

• Vendors

• Customers

• Employees

• Reports

• Banking.

64

Awarding Body

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


SAP-FICO (System Application Product) - FI 053 About the program Give your workforce the knowledge and skills they need to meet your strategic goals with a full suite of software training and education courses and certifications designed to help you maximize the power of your SAP solutions. We can help you create a comprehensive training plan, manage your talent, empower end users with both live and online courses & drive greater proficiency across your organization.

Who needs the Program Any individual who aspire to have a quick career start, globally recognized SAP certifications demonstrate that you have honed your skills through rigorous study and direct experience in your area of expertise

Learning Outcome • Complete budgets, management reporting, and your financial close significantly • Faster with financial solutions designed for businesses of any size. • Gain insight across all financial processes • Manage risk and compliance across accounting and treasury • Make better commercial decisions to drive profitability • Automate your processes for faster, accurate reporting • Harness the latest technology – including cloud, in-memory, analytics, and mobile

Program Content • Organization Structure • Financial Accounting Global Settings • General Ledger • Accounts Payable • Accounts Receivable

Awarding Body KHDA - Knowledge Human Development Authority Dubai

Available modes 

• Asset Accounting • Overhead Cost Accounting • Product cost controlling

Regular Batch Instant Batch

Boot Camp

• Profit center accounting FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

65


Tally ERP(9.0) - FI 054 About the program Tally ERP 9 is the world’s fastest and most powerful concurrent Multi-lingual business Accounting and Inventory Management software. Tally.ERP 9, designed exclusively to meet the needs of small and medium businesses, is a fully integrated, affordable and highly reliable software.

Who needs the Program Any individual who aspire to have a quick career start, Tally certifications demonstrate that you have honed your skills through rigorous study and direct experience in your area of expertise.

Learning Outcome Tally.ERP 9 will help you manage your business operation with ease by injecting efficiency at every stage. Simple yet powerful accounting, finance, inventory and payroll features connect various departments of your business for smooth functioning. Experience the vast product capabilities that address all your business needs efficient. Get on that path to progress with Tally.ERP 9.

Program Content • Cost and Profit Centers Management. • Budget and Scenario Management. • Multi-Currency Management. • Multi Location Management. • Inventory Management. • Purchase / Sales Order Processing.

Awarding Body KHDA - Knowledge Human Development Authority Dubai

Available modes 

• Interest Calculation. • Payroll Management.

66

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IT ACADEMY

INFORMATION TECHNOLOGY

67


CENT (Certified Expert in.NET Technology) - IT 015 About the program CENT is a widespread career program, incorporated with Microsoft Official Curriculum, which has been intended for students to specialize in technology verticals leading to global certifications. The curriculum is organized to progressively move from fundamentals to the more multifaceted enterprise applications using industry standard development tools. With CENT, you will gain in depth acquaintance in programming techniques & specialize in many of the in demand technology verticals.

Who needs the Program • This course will significantly benefit security officers, Web Developers,.Net Programmers, professionals, and anyone who is concerned about the integrity of the Software Development.

Learning Outcome • C# andVB.NET. They will also learn to apply these languages to develop server-side applications which make use of ADO.NET, ASP.NET, Web Services etc.

Program Content • Html 5 & CSS3 Essentials • C#.net

Awarding Body

• ASP.Net with C#

KHDA - Knowledge & Human Development Authority - Dubai

• Visual Basic.Net

Available modes  

Regular Batch Instant Batch Boot Camp

68

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


PHP MySql Programing - IT 021 About the program PHP is a widely used programming language which works on the principal of server side scripting to produce dynamic Web pages. It can be easily integrated with HTML and SQL to produce these dynamic web pages, and is often used to process the contents of a Web page form as it is more secure and reliable than JavaScript. MySQL is an open-source relational database management system which uses structured query language requests for working with data. You will learn how PHP can be combined with MySQL to create a very powerful online database engine.

Who needs the Program This course will significantly benefit security officers, Web Developers,.Net Programmers, professionals, and anyone who is concerned about the integrity of the Software Development

Learning Outcome • Learn to validate forms with PHP. • Learn to write functions in PHP. • Learn to manipulate and manage database data with PHP.

Awarding Body

• Learn to authenticate users with PHP.

Zend Certified PHP Engineer Certification based on PHP 5.5.

• Learn to manage sessions with PHP.

KHDA - Knowledge Human Development Authority - Dubai

• Learn to work with the MDB2 package. • Learn advanced form validation with regular expressions.

Available modes  

• Learn to send email with PHP. • Understand how MySQL works.

Regular Batch Instant Batch Boot Camp

• Learn to use SQL to output reports with MySQL. • Learn to modify MySQL data with SQL.

Program Content • PHP Fundamentals

• PHP Advanced

MySql Admin

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

69


Oracle DBA - IT 018 About the program Oracle Certified Associate (OCA) certification students must take and pass the Oracle Database 11g: SQL Fundamentals (1Z0-051) and Oracle Database 11g: Administration I (1Z0-052) exams, and for the Oracle Certified Professional (OCP) certification students must additionally pass the Oracle Database 11g: Administration II (1Z0-053) exam.

Who needs the Program The course is suitable for technical personnel involved in the development and maintenance of Oracle applications and databases and also who need to learn how to administrate and maintain Oracle 11g Databases.

Learning Outcome • Produce procedural programs using PL/SQL • Perform transactions using PL/SQL. • Manipulate data using advanced techniques including nested functions • Install Oracle Grid Infrastructure. • Create and manage users. • Install and configure an Oracle Database.

Awarding Body

• Create and manage storage structures.

KHDA - Knowledge & Human Development Authority - Dubai

• Administer the Oracle Database. • Understand the Oracle database architecture & how its components work and interact with one another. • Perform backup and recovery.

Available modes  

Regular Batch Instant Batch Boot Camp

Program Content • SQl/Pl Sql

70

• DBA Administration

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Oracle Developer - IT 082 About the program In this course, students learn how to design and build a variety of standard and custom Web and paper reports using Oracle Reports Developer. Working in the declarative environment of Reports Builder, students learn how to retrieve, display, and format data from any data source in numerous reporting styles and publish the output to any destination. During the course, students learn how to add dynamic content to a static Web page and publish reports to the Web. Students also learn how to customize more complex reports, embed graphical charts, and use OracleAS Reports Services to deploy your reports.

Who needs the Program The course is suitable for technical personnel involved in the development Database Administrators, Technical Consultant, Reports Developer.

Learning Outcome • Maximize report performance using OracleAS Reports Services & tune reports • Identify the main components in a report document and how they are related • Create reports by accessing data from various data sources • Use report parameters and customize a runtime parameter form • Enhance reports using graphs and PL/SQL trigger code • Manage report templates, create mailing labels and letters

Awarding Body

• Create and modify basic tabular reports & high quality Web reports

KHDA - Knowledge & Human Development Authority - Dubai

Program Content

Available modes

• Oracle Report developer • Oracle form developer

Oracle Corporation

 

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

71


JAVA programing - IT 019 About the program If you wish to start a career in Airlines, Travel & Tourism sector and to understand the role of Global Gives the experienced Java programmer a firm understanding of web application development in the Java Enterprise environment. Students learn the Servlets, JSP, and JSTL standards and how to mesh them into an effective methodology for building maintainable model/view/controller web applications. Students also work with relational databases and are exposed to practicalities of using both JDBCand JPA-based persistence tiers. The course also introduces security concepts and provides exercises in both declarative and programmatic approaches to authentication and authorization for Java web applications

Who needs the Program Java programmers develop business and Web applications for a variety of platforms using the Java programming language. Java allows for fast processing in games, software applications and utilities for Internet, computer and mobile devices. Java programmers often work alone, but may collaborate with software developers and engineers.

Learning Outcome • Understand the value of web applications to an IT enterprise, & the importance of the Java EE platform in enabling web development. • Build servlets to respond to HTTP requests.

Awarding Body

• Build JavaServer Pages to define HTTP responses.

KHDA - Knowledge & Human Development Authority - Dubai

• Combine servlets and JSPs in a model/view/controller architecture to maximize efficiency and maintainability of application code.

Oracle corporation

Program Content • Core Java programing

Available modes  

Regular Batch Instant Batch Boot Camp

• Advanced Java Programming • JAVA Server pages

72

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


MCSE (Microsoft Certified Solution Expert) SERVER INFRA - IT 039 / MESSAGING - IT 061 About the program Server Infrastructure certification validates that you have the skills needed to run a highly efficient & modern data center, with expertise in identity management, systems management, virtualization, storage, & networking. MCSE messaging validate your ability to move your company to the cloud, increase user productivity and flexibility, reduce data loss, and improve data security for your organization. Earning an MCSE: Messaging certification will qualify you for a position in network and computer systems administration.

Who needs the Program • A Microsoft Certification can open doors that may have normally remained shut. Here’s a list of some specific jobs that a particular certification could qualify you for: • IT Administrators, IT Architects, Consultants, SQL Server Administrators, Database Developers, Database Backup Administrators

Learning Outcome • Installing and Configuring Windows Server 2012 • Administering Windows Server 2012 • Configuring Advanced Windows Server 2012 Services

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai Microsoft Corporation, US

Available modes

• MCSE- Server Infra Specialization Papers • MCSE- Messaging

 

Regular Batch Instant Batch Boot Camp

Program Content Server Infra • 70-410: Installing & Configuring Windows Server 2012 • 70-411: Administering Windows Server 2012 • 70-412: Configuring Advanced Windows Server 2012 Services • 70-413: Designing and Implementing a Server Infrastructure • 70-414: Implementing an Advanced Server Infrastructure Messaging • 70-341: Core Solutions of Microsoft Exchange Server 2013 • 70-342: Advanced Solutions of Microsoft Exchange Server 2013

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

73


CCIE (Cisco Certified Internetwork Expert) r & s - IT 0045 / cOLLABORATION - it 060 About the program CCIE R&S - Certification is accepted worldwide as the most prestigious networking certification in the industry. Network Engineers holding an active Cisco CCIE certification are recognized for their expert network engineering skills and mastery of Cisco products and solutions. CCIE Collaboration: certification is for Architects, Unified Communications Architects, or Voice and Video Network Managers who are responsible for the design, implementation, and troubleshooting of complex collaboration solutions.

Who needs the Program IT professionals who have at least a year of professional networking experience and a high school diploma or its equivalent. Students are trained to install, maintain and troubleshoot both LAN and WAN for systems with anywhere from 100 to over 500 nodes. They also gain expertise in a range of network protocols and features, including AppleTalk, Route Redistribution, Ethernet and Access Lists.

Learning Outcome Cisco Catalyst Switch core configuration tasks, Interior gateway protocols, Open Shortest Path First, Enhanced Interior Gateway Routing Protocol, & Routing Information Protocol version 2, Route redistribution, Border Gateway Protocol, MPLS Layer 3 VPN’s, IP multicast, Router & Cisco Catalyst quality of service (QoS).

Program Content ROUTING & SWITCHING: Cisco Device Operation, General Networking Theory, Bridging & LAN Switching, IP, IP Routing, QoS, WAN, LAN, Multiservice, IP Multicast.

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai CISCO Systems

Available modes COLLABORATION: Cisco Collaboration Infrastructure, Telephony Standards & Protocols, Cisco Unified Communications Manager (CUCM), Cisco IOS UC Applications and Features, Quality of Service and Security in Cisco Collaboration Solutions, Cisco Unity Connection, Cisco Unified Contact Center Express, 8.0 Cisco Unified IM and Presence

74

 

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


CCNP (Cisco Certified Network Professional) R & S - IT 044 / voice - IT 059 About the program R&S & Voice:- CCNP validates the ability to plan, implement, verify & troubleshoot local & wide-area enterprise networks & work collaboratively with specialists. The CCNP certification is appropriate for those with at least one year of networking experience who are ready to advance their skills & work independently on complex network solutions. Those who achieve CCNP have demonstrated the skills required in enterprise roles such as network technician, support engineer, systems engineer or network engineer

Who needs the Program The Cisco Certified Network Professional certificate program is available to IT professionals who have at least a year of professional networking experience and a high school diploma or its equivalent. Students in this program are trained to install, maintain and troubleshoot both local area networks (LAN) and wide area networks (WAN) for systems with anywhere from 100 to over 500 nodes. They also gain expertise in a range of network protocols and features, including AppleTalk, Route Redistribution, Ethernet and Access Lists.

Learning Outcome • Troubleshoot hardware & network problems in a Cisco environment.

Awarding Body

• Installing and configuring software & upgrades of Cisco equipment.

KHDA - Knowledge & Human Development Authority - Dubai

• Interact & communicate effectively with users to identify network problems and needs for upgrades. • Function effectively as a member of a team. • Use appropriate resources to search network management issues & tools and to support their own lifelong technical learning.

CISCO Systems

Available modes  

Regular Batch Instant Batch Boot Camp

Program Content • ROUTE: 642-902

• SWITCH 642-813

• TSHOOT: 642-832.

• CIPT1 v6.0

• QoS

• CIPT2 v6.0

• CIPT2

• CVOICE v6.0

• TUC v1.0).

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

75


Asp.Net with C# - IT 010 About the Programme: This ASP.NET 4.5.1 Using C# training class provides a comprehensive and

practical hands-on introduction to developing Web applications using ASP.NET 4.5 and C#. It includes an introduction to ASP.NET MVC, a newer Web programming framework that incorporates use of the Model-View-Controller (MVC) pattern. It also includes coverage of using ASP.NET AJAX to build rich client applications

Who can attend:

This course will significantly benefit security officers, Web Developers,.Net Programmers, professionals, and anyone who is concerned about the integrity of the Software Development.

Learning Outcome: • Gain a thorough understanding of the philosophy and architecture of Web applications using ASP.NET. Acquire a working knowledge of Web application development using Web Forms & Visual Studio Optimize an ASP.NET Web application using configuration, security, and caching. Access databases using ADO.NET, and the Entity Data Model. • Use newer features in ASP.NET. Implement rich client applications using ASP.NET AJAX. • Create Web applications using the Model-View-Controller design pattern. Create HTTP services using ASP.NET Web API.

Microsoft- C# - IT 014 About the Programme: This C# 5.0 training course teaches developers the programming skills that

are required for developers to create Windows applications using the C# language. During this training, students review the basics of C# program structure, language syntax, and implementation details, and then consolidate their knowledge throughout the week as they build an application that incorporates several features of the.NET Framework 4.5.

Who can attend:

This course will significantly benefit security officers, Web Developers,.Net Programmers, professionals, and anyone who is concerned about the integrity of the Software Development.

Learning Outcome: • Learn to create and call methods, catch and handle exceptions, and describe the monitoring requirements of large-scale applications. • Learn to implement the basic structure and essential elements of a typical desktop application. • Learn to create classes, define and implement interfaces, and create and use generic collections. • Learn to use inheritance to create a class hierarchy, extend a.NET Framework class, and create generic classes and methods. • Learn to read and write data by using file input/output and streams, and serialize and desterilize data in different formats

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


C programing - IT 013 / C++ programing - IT 012 About the Programme: In this C Programming training class, which is designed for programmers

new to the ANSI C language, students will develop the ability to design and write programs in the C programming language. This C++ training class teaches students to design and write programs in the C++ language, emphasizing object-oriented approaches to designing solutions

Who can attend:

This course will significantly benefit beginners of programing and OOPS model

programing

Learning Outcome: • Learn about programing concepts • Learn about Class Methods and Data • Learn to create Overloaded Functions and use Overloaded Operators • Learn about Exception Handling • Learn to use the Standard Template Library

CCNA (Cisco Certified Network Associate) - IT 040, it 041 & it 042 About the Programme:

CCNAX R&S - Cisco Certified Network Associate (CCNA) Routing and Switching is a certification program for entry-level network engineers that helps maximize your investment in foundational networking knowledge and increase the value of your employer's network. CCNA Security- Cisco Certified Network Associate Security (CCNA Security) validates associate-level knowledge and skills required to secure Cisco networks. With a CCNA Security certification, a network professional demonstrates the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. CCNA Voice- The Cisco Certified Network Associate Voice (CCNA Voice) certification validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager.

Who can attend: • IT managers: Learn how to better communicate with your network administrators • Windows and Linux network administrators

• Technology salespeople and project managers

Learning Outcome: • • • •

Troubleshoot hardware and network problems in a Cisco environment. Installing and configuring software and upgrades of Cisco equipment. Interact and communicate effectively with users to identify network problems & needs for upgrades. Function effectively as a member of a team.

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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CEH (Certified Ethical Hacker) - IT 048 About the Programme:

CEH- Ethical Hacking +:- This class will immerse the students into an interactive environment where they will be shown how to scan, test, hack and secure their own systems. The lab intensive environment gives each student in-depth knowledge and practical experience with the current essential security systems. Students will begin by understanding how perimeter defenses work and then be lead into scanning and attacking their own networks, no real network is harmed.

Who can attend:

This course will significantly benefit security officers, auditors, security professionals, site administrators, and anyone who is concerned about the integrity of the network infrastructure

Learning Outcome: • Hacking web servers, web applications, and wireless networks • Footprinting and reconnaissance

• Cryptography

• Penetration testing

• Social engineering

• Trojans, viruses, and worms

• Evading IDS, firewalls, and honeypots

• Enumeration

• Buffer overflows

Comptia Security + - IT 037 About the Programme: CompTIA Security+ certification designates knowledgeable professionals in

the field of security, one of the fastest-growing fields in IT.

Who can attend: •

Security Engineer

• Security Consultant

Network Administrator

• IA Technician or Manager

Learning Outcome: • dentify the fundamental concepts of computer security. • Identify access control and account management security measures. • Identify compliance and operational security measures. • Develop business continuity and disaster recovery plans • Identify security threats and vulnerabilities.

• Examine network security.

• Manage application, data, and host security.

• Manage certificates.

• Manage risk.

• Manage security incidents.

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Microsoft - Access - IT 002 About the Programme: Microsoft Access is an information management tool that helps you store

information for reference, reporting, and analysis. Microsoft Access helps you analyze large amounts of information, and manage related data more efficiently than Microsoft Excel or other spreadsheet applications. Microsoft Access has the look and feel of other Microsoft Office products, including its layout and navigational aspects. That is where the similarity ends. Microsoft® Access is a database and, more specifically, a relational database

Who can attend: This course is for students who wish to learn Access Database to achieve their daily responsibilities, and using a relational database program can bring to Programing processes

Learning Outcome: • Learn to work with table views, queries, forms, reports, & macros & modules. • Learn to complete the desktop application with the navigation form. • Learn about the Access interface.

• Learn to plan a database.

• Learn database design fundamentals.

• Learn about database relationships.

• Learn to work with table relationships.

• Learn to work with queries at an advanced level.

• Learn to work with forms at an advanced level.

• Learn to work with reports at an advanced level.

• Learn to work with macros.

Microsoft - Visual Basic .Net - IT 011 About the Programme: VB. NET : This Visual Basic 2010 class is designed for people who are new

to.NET 2010. The course highlights the structure of Visual Basic 2010 programs, language syntax, and implementation details. This Visual Basic course provides the prerequisite Visual Basic language knowledge necessary to begin learning to build ASP.NET 2010 and Windows applications using Visual Basic; however, students do not learn to build those applications in this course.

Who can attend:

This course will significantly benefit security officers, Web Developers,.Net Programmers, professionals, and anyone who is concerned about the integrity of the Software Development.

Learning Outcome: • Learn to control the visibility and lifetime of members in a type. • Learn to use inheritance to create new reference types. • Learn to manage the lifetime of objects and control the use of resources. • Learn to define properties and indexers to encapsulate data, and define operators for this data. • Learn to decouple an operation from the method that implements an operation, and use these decoupled operations to handle asynchronous events.

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Visual Basic 6.0 - IT 009 About the Programme: It's a computer programming system developed and owned by Microsoft.

Visual Basic was originally created to make it easier to write programs for the Windows computer operating system. Visual Basic is often referred to using just the initials; VB. Visual Basic is easily the most widely used computer programming system in the history of software. Visual Basic was one of the first systems that made it practical to write programs for the Windows operating system. This was possible because VB included software tools to automatically create the detailed programming required by Windows. Visual Basic also provides unique and complete software architecture. "Architecture" is the way computer programs, such as Windows and VB programs, work together

Who can attend: This course will significantly benefit beginners of programing and GUI model IDE programing.

Learning Outcome: • • • • • •

Distinguish between event-driven vs. procedural Create forms and menus. Handle run-time errors. Manage data with ActiveX Data Objects (ADO). Work with the Windows API. Use ActiveX controls.

programming. • Manipulate form and control properties. • Add database support to your application • Manipulate items in collections. • Optimize your programs for size and speed

SQL Server - IT 084 About the Programme: SQL Server 2012 Database training provides students with the knowledge

and skills to maintain a Microsoft SQL Server 2012 database. The course focuses on teaching individuals how to use SQL Server 2012 product features and tools related to maintaining a database. Also this course helps you prepare for the Exam 70-462. The course is intended for individuals who administer and maintain SQL Server databases. These individuals perform database administration and maintenance as their primary area of responsibility, or work in environments where databases play a key role in their primary job. This SQL Server 2012 Database training is also intended for individuals who develop applications that deliver content from SQL Server databases.

Who can attend:

The course is suitable for technical personnel involved in the Database Administrators, Database Developers, and Business Intelligence professionals.

Learning Outcome: • • • • • • • • 80

Learn Learn Learn Learn Learn Learn Learn Learn

to to to to to to to to

create SQL Server Backups. • Learn to restore SQL Server databases. use the import/export wizards and explain how they relate to SSIS. work with SQL Server security models, logins and users. work with permissions and the assignment of permissions. work with SQL Server Audit. work with SQL Server Agent, jobs and job history. implement SQL Server agent security, proxy accounts and credentials. configure database mail, alerts and notifications

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Microsoft - Office professional - IT 001 About the Programme:

Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems. Microsoft Office dominates the office suite market, but it has faced stronger competition recently in the form of open source office suites.

Who can attend:

The course is suitable personnel involved in the any industry with computer

Advanced Microsoft Excel - IT 005 About the Programme:

Microsoft Excel is a spreadsheet application developed by Microsoft for Microsoft Windows and Mac OS. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications. It has been a very widely applied spreadsheet for these platforms.

Who can attend:

The course is suitable personnel involved in the any industry with computer.

Corel Draw - IT 027 About the Programme:

CorelDraw is a vector graphics editor developed and marketed by Corel Corporation of Ottawa, Canada. It is also the name of Corel's Graphics Suite, which bundles CorelDraw with a bitmap image editor, Corel Photo-Paint, and other graphics-related programs.

Who can attend:

The course is suitable for artist who hand-creates pictures to be used in advertisements, graphic designing professionals, personnel involved in the Web Designing and Digital photography.

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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3ds MAX - IT 034 About the Programme:

3ds Max is a 3D modeling, animation and rendering program from the Media and Entertainment division of Autodesk, Inc. Widely used in the areas of interactive games, visual effects for movies and industrial design models, the software lets you create 2D shapes that become the cross sections of the 3D models

Who can attend:

The course is suitable for personnel involved in the Interior and exterior designing, 3d Modeling, Game modeling and creative building elevators.

Maya Animation - IT 066 About the Programme:

AutoDesk Maya is an application used to generate 3D assets for use in film, television, game development and architecture.

Who can attend:

The course is suitable for personnel involved in the 3d Modeling, Game modeling animation, movie industry and animation.

FCP (Final Cut Pro) - IT 033 About the Programme:

Final Cut Pro is a non-linear video editing software developed by Macromedia Inc. and later Apple Inc. The software allows users to log and transfer video onto a hard drive (internal or external), where it can be edited, processed, and output to a wide variety of formats. A fully rewritten and re-imagined non-linear editor, Final Cut Pro X, was introduced by Apple

Who can attend:

The course is suitable personnel involved in the Video editing and Digital Movie makers.

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Adobe Illustrator - IT 023 About the Programme:

Adobe Illustrator is a vector graphics editor developed and marketed by Adobe Systems. It provides sophisticated tracing and text manipulation capabilities as well as color separations

Who can attend:

The course is suitable for artist who hand-creates pictures to be used in advertisements, graphic designing professionals, personnel involved in the Web Designing and Digital photography.

Adobe InDesign - IT 026 About the Programme:

Adobe InDesign is a desktop publishing software application produced by Adobe Systems. It can be used to create works such as posters, flyers, brochures, magazines, newspapers and books.

Who can attend:

The course is suitable for DTP publishers, graphic designing professionals, personnel involved in the e-publication and tabloids.

Adobe Photoshop - IT 022 About the Programme:

Adobe Photoshop is a raster graphics editor developed and published by Adobe Systems for Windows and OS X. For a numerous things: editing images (correcting colors, adding text to image, reducing size, enlarging images, changing format and so on.

Who can attend:

The course is suitable for DTP publishers, graphic designing professionals, personnel involved in the Web Designing, digital publishing, e-publication and Digital photography.

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Adobe Dreamweaver - IT 024 About the Programme:

Adobe Dreamweaver is a web design & development application that provides a visual WYSIWYG editor (colloquially referred to as the Design view) & a code editor with standard features such as syntax highlighting, code completion, and code collapsing as well as more sophisticated features such as real-time syntax checking & code introspection for generating code hints to assist the user in writing code.

Who can attend:

The course is suitable personnel involved in the Web Designing and Web marketing area.

Adobe Flash - IT 025 About the Programme:

Flash manipulates vector and raster graphics to provide animation of text, drawings, and still images. It allows bidirectional streaming of audio and video, and it can capture user input via mouse, keyboard, microphone and camera.

Who can attend:

The course is suitable personnel involved in the Web Designing and Web animators.

Adobe Premiere Pro - IT 032 About the Programme:

Adobe Premiere Pro is a timeline-based video editing software application. It is part of the Adobe Creative Suite, a suite of graphic design, video editing and web development programs

Who can attend:

The course is suitable personnel involved in the Video editing and Movie makers.

Adobe After Effects - IT 031 About the Programme:

Adobe After Effects is a digital motion graphics & compositing software published by Adobe Systems, used in the post-production process of filmmaking and television production. Its main uses are the origination of 2D & 2.5D animation, visual effects compositing & finishing (image adjustment, color correction etc

Who can attend:

The course is suitable personnel involved in the Video editing and Movie makers. 84

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Language ACADEMY

Communication & Writing Skills

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Business / Advanced Conversation - LA 004 About the program Virtually everyone communicates at work. No matter what the field, and no matter how much you know about your job, specialized knowledge alone isn't enough to guarantee success, communication skills are also vital. Subscribers to the Harvard Business Review rated "the ability to communicate" the most important factor in making an executive "promotable," more important than ambition, education, and capacity for hard work. Research spanning several decades has consistently ranked communication skills as crucial for managers.

Who needs the Program If you are in business, the course will greatly improve your ability to communicate in English in a wide range of business situations. If you are a student of business, the course will develop the communication skills you need to succeed in business and will enlarge your knowledge of the business world. Everybody studying this course will become more fluent and confident in using the language of business and should increase their career prospects.

Learning Outcome It combines a communicative approach with authentic business material & digital multi-media, to give professional students relevant & immediate communication skills. The course teaches a variety of general business vocabulary using authentic & up-to-date texts and engaging & motivating activities.

Program Content Starting Up:

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai

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Boot Camp You are offered a variety of interesting activities in which you discuss the topic of the unit and exchange ideas about it. Vocabulary: You will learn important new words & phrases which you can use when you carry out the tasks in the unit. Discussion: You will build up your confidence in using English and will improve your fluency through interesting discussion activities. Reading: You will read authentic articles on a variety of topics from the Financial Times and other newspapers and books on business. You will develop your reading skills & learn essential business vocabulary. You will also be able to discuss the ideas and issues in the articles. Listening: You will hear authentic interviews with business people. You will develop listening skills such as listening for information and note-taking. Language Review: This section focuses on common problem areas at upper intermediate level. You will become more accurate in your use of language. Each unit contains a language review box which provides a review of key grammar items. Skills: You will develop essential business communication skills such as making Presentations, taking part in meetings, negotiating, telephoning, and using English in social situations Case Study: The case studies are linked to the business topics of each unit. They are based on realistic business problems or situations and allow you to use the language and communication skills you have developed while working through the unit. 86

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Business Grammar - LA 007 About the program This program helps you to Write Grammatically Correct Business Documents and Produce Clear and Concise Sentences and Edit for agreement between Parts of Speech within a Sentence.It teaches you to Employ Simple, Memorable Tips for Proper Grammar, Usage, and Punctuation & Proofread Business Documents for Grammatical Correctness Learn also to Apply Rules of Standard English to Critique Your Own Writing.

Who needs the Program Professionals who can write clearly and correctly are far more valuable to an organization than those whose business writing is filled with errors. Whether you need to refresh your knowledge of grammar and punctuation—or know what’s grammatically corrects but can’t always explain why—this highly interactive and collaborative seminar is the perfect and painless solution. You’ll learn the standard rules for proper usage and grammar, and then work with your seminar colleagues to apply what you’ve learned in hands-on exercises and activities. Return to your job with greater confidence and ability when writing any types of business correspondence

Learning Outcome • Produce coherent sentences that quickly get to the point

Awarding Body

• Edit for agreement between parts of speech within a sentence

KHDA - Knowledge & Human Development Authority - Dubai

• Apply simple, effective tips for proper grammar, usage and punctuation • Correctly proofread business messages • Use rules of Standard English to critique your own writing • Select the appropriate grammar to suit the business situation • Tailor your presentation to your audience.

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Program Content • Finding typical (and not-so-typical) errors in grammar • Common verb mistakes, tense, mood, subject-verb agreement • Adjective-adverb confusion • Building and deconstructing grammatically correct sentences • Dangling and misplaced modifiers • Active and passive voice • Working with “exceptions to the rule” FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Business English - LA 004 About the program Being a confident, polished speaker is not only necessary but well-advised in order to communicate such matters effectively and persuasively. In this 3-day seminar, you’ll develop your presentation skills and learn how to present your ideas with conviction, control and poise and without fear. Would you like a quick and easy method for composing documents letters, memos, reports, proposals and performance appraisals in an organized format. Professionals who can write clearly and correctly are far more valuable to an organization than those whose business writing is filled with errors.

Who needs the Program If you are in business, the course will greatly improve your ability to communicate in English in a wide range of business situations. If you are a student of business, the course will develop the communication skills you need to succeed in business and will enlarge your knowledge of the business world. Everybody studying this course will become more fluent and confident in using the language of business and should increase their career prospects.

Learning Outcome • • • • • • •

Produce coherent sentences that quickly get to the point Edit for agreement between parts of speech within a sentence Apply simple, effective tips for proper grammar, usage and punctuation Correctly proofread business messages Use rules of Standard English to critique your own writing Select the appropriate grammar to suit the business situation Tailor your presentation to your audience

Program Content • • • • • • • • • • • • • 88

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai

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Formats and formulas for various writing requirements Gaining familiarity with powerful openings and closings to capture and retain attention Thinking logically by blocking ideas and structuring your document using information modeling Identifying your reader's needs and expectations to establish the purpose & focus Organizing ideas and generating content Learning how and when to use the appropriate tone, persuasion and positive and negative words Finding typical (and not-so-typical) errors in grammar Common verb mistakes: tense, mood, subject-verb agreement Adjective-adverb confusion Building and de-constructing grammatically correct sentences Dangling and misplaced modifiers Active and passive voice Working with “exceptions to the rule” FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Business Presentation Skills - SS 026 About the program Today, presentations and public speaking are very much a part of every executive's responsibilities. Effective executive speaking is what distinguishes the successful professional from everyone else. Public speaking skills are most critical to your success-and to your individual and corporate image. Learn to use powerful tools and techniques to turn every presentation or public speaking opportunity into a rewarding experience

Who needs the Program Executives with some prior public speaking experience, who must speak in front of groups, make presentations, sell ideas to others or face cameras and microphones

Learning Outcome • Speak and Think with Greater Clarity and Purpose, Focusing on Key Ideas • Face an Audience or Camera with Confidence & Control, and Making the Most of Your Own Natural Speaking Style • Shape and Organize Your Public Speaking and Presentations to Persuade Listeners and to Get the Response and Results You Want • Conquer Your Fear of Public Speaking By Managing Negative Stress

Awarding Body

• Make Your Performance Skills, Sense of Humor, and Personality Work Together So You Project Confidence and Authenticity

KHDA - Knowledge & Human Development Authority Dubai

• Deliver Both Impromptu and Prepared Speeches That Achieve Their Intended Goals

Program Content • State the Professional Benefits of Effective Executive Speaking Skills

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• Identify the Elements of a Good Presentation • Create an Individualized Checklist of Effective Speaking Skills • Demonstrate Competencies Needed to Perform an Audience Analysis • Apply New Strategies to Research and Organize Core and Value-Added Content in Your Presentation • Prepare Strong Beginnings and Endings for Your Presentations

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Business Writing /Business Correspondence - LA 017 About the program Would you like a quick and easy method for composing documents—letters, memos, reports, proposals and performance appraisals—in an organized format? This seminar provides you with basic formats and formulas for tackling any kind of writing task—and communicating to your readers what they need to know. You’ll streamline your writing process and save time by focusing on what to write instead of how to write it. Bring a current project and get one-on-one feedback.

Who needs the Program Business professionals at all levels who want a quick and easy approach to any writing task.

Learning Outcome • Quickly Organize Your Thoughts & Generate Content • Bring a Current Project and Get One-on-One • Feedback from the Course Leader • Eliminate Numerous Time-Consuming Revisions • Streamline Content & Communicate What Your Readers Need to Know • Write with Greater Clarity

Program Content • Techniques for Achieving Clarity and Precision in

Awarding Body KHDA - Knowledge & Human Development Authority Dubai

Available modes   

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• Daily Business Writing • How to Construct Sentences That Are Clear & Direct • How to Use Linking Words & Phrases in Sentences and Paragraphs • Active and Passive Voice and Parallelism • How to Employ Various Patterns of Organizing Information • Guidelines for Writing Effective Memos & Letters • The Importance of Opening Sentences • How and When to Use Persuasive, Positive and Negative Words • The Guidelines for Writing Effective E-Mail • The Importance of Subject Lines • How to Recognize Common Proofreading Errors • Techniques for Effective Editing and Proofreading • Methods for Revising the First Draft

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GMAT (Graduate Management Aptitude Test) - LA 024 About the program The Graduate Management Admission Test (GMAT) is a computer adaptive test conducted round the year at test centers throughout the world. The GMAT exam measures verbal, mathematical, reasoning, and analytical writing skills. The test is designed to help graduate management programs assess the qualifications of applicants for advanced study in business and management.

Who needs the Program Applicants with bachelor degree from a renowned university can appear for GMAT test with no limit of age condition, but if the applicants are below 18 years of age then they need to submit a written form duly signed up by their parents or guardian.

Learning Outcome • Will be trained to acquire the adequate score for entry into renowned Business schools across the globe. • Will be learning the Exam Pattern.

Program Content QUANTITATIVE SECTION The GMAT Quantitative section measures the ability to reason quantitatively, solve quantitative problems, and interpret Graphic data. Two types of multiple-choice questions are used in the Quantitative section: 1. Problem solving 2. Data sufficiency Problem solving and data sufficiency questions are intermingled throughout the Quantitative section. Both types of questions require basic knowledge of: Arithmetic, Elementary algebra & commonly known concepts of geometry VERBAL SECTION The GMAT Verbal section measures the ability to read and comprehend written material, to reason & evaluate Arguments, & to correct written material to conform to standard written English. Because the Verbal section includes reading sections from several content areas, you may be generally familiar with some of the material; however, neither the reading passages nor the questions assume detailed knowledge of the topics discussed. Three types of Multiple-choice questions are used in the Verbal section: 1. Reading comprehension 2. Critical reasoning 3. Sentence correction

Awarding Body GMAC - Graduate Management Admission Council - USA

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GRE (Graduate Record Examination) - LA 026 About the program The GRE is a challenging examination. It tests a student’s quantitative abilities, verbal reasoning, and analytical writing skills under timed conditions. Because of the diverse skills required to attain a high score, students who have prepared in advance for the exam have a tremendous advantage over their lesser-equipped counterparts. Our GRE Course is intensive and rigorous. Students learn a deconstructive approach to confidently approach the GRE. Once mastered, students apply the techniques to practice questions, inside and outside of the classroom.

Who needs the Program The Graduate Record Examinations (GRE) is required for applicants to many graduate-level programs in the United States and for some international universities.

Learning Outcome • Will be trained to acquire the adequate score for entry into renowned Graduate schools mostly in the USA and some other countries. • Will be learning the Exam Pattern.

Program Content • • • •

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Analytical writing (include timed issue and argument task) verbal reasoning sections quantitative reasoning section experimental or research section

Awarding Body ETS - Education Testing Service

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


IELTS (International English Language Testing System) - LA 022 About the program IELTS, the International English Language Testing System, is designed to assess the Language ability of candidates who need to study or work where English is the Language of communication. IELTS conforms to the highest standards of language Assessment. It covers the four language skills.

Who needs the Program IELTS is available in two formats - Academic and General Training. The Academic Module is for candidates applying for undergraduate or postgraduate study. The General Training Module is for candidates applying for secondary education, work experience or training programs or for immigration purposes.

Learning Outcome • Will be trained to acquire the adequate score for entry into international colleges and universities across the globe. • Will be trained to acquire the adequate score for Immigration Filing. • Will be learning the Exam Pattern.

Program Content

Awarding Body British Council, IDP

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IELTS LISTENING TEST Lasts for about 30 minutes. It consists of four sections, played on cassette tape, in order of increasing difficulty. Each section might be a dialogue or a monologue. The test is played once only, and the questions for each section must be answered while listening, although time is given for students to check their answers. IELTS READING TEST Lasts for 60 minutes. Students are given an Academic Reading test, or a General Training Reading test. Both tests consist of three sections, and in both tests the sections are in order of increasing difficulty. IELTS WRITING TEST Also lasts for 60 minutes. Again, students take either an Academic test, or a General Training test. Students must perform two writing tasks, which require different styles of writing. There is no choice of question topics. IELTS SPEAKING TEST Consists of a one-to-one interview with a specially trained examiner. The examiner will lead the candidate through the three parts of the test: An introduction and interview, an individual long turn where the candidate speaks for one or two minutes on a particular topic, and a two-way discussion thematically linked to the individual long turn. This interview will last for approximately

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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SPOKEN ARABIC BEGINNER - LA 047 About the program The narration in our Arabic lessons is mostly in Arabic because of our strong belief that any foreign language must be taught in that particular language. As for the terminology used, we adopted both English and Arabic Terms used in the Arab world and in the West. We did not limit our Arabic lessons to what is considered as the STANDARD practice in the field

Who needs the Program This Arabic course is designed for non-native students who are eager to learn Arabic outside of a traditional classroom, restricted location, and pre-set schedule.

Learning Outcome • Exchange greetings and introduce themselves

Awarding Body

• Answer questions dealing with daily routines

KHDA - Knowledge & Human Development Authority -

• Form simple sentences in both spoken and written Arabic

Dubai

• Identify the main ideas in spoken Arabic regarding familiar topics

Available modes

Program Content

  

Regular Batch Instant Batch

Much of time is devoted to oral dialogues and conversations about how basic Boot Camp interactions are run. In this respect, the course will cover different issues related to daily life such as: Greetings, introducing one self and others, presenting family members, describing things and people, directions and locations in terms of space (as in the street), bargaining and ordering (in the market, café, restaurant…etc.), weather, schedules (daily or weekly activities: permanent events), hobbies, narration and the like. We also place much importance on the grammatical and structural aspects of the language, where the learners will cover tenses (present, past and future) mainly using regular verbs, sentence structure (noun sentence and verb sentence) and some cohesive devices. The focus is also on the writing and reading, for a better mastery of script and pronunciation. To reach such a goal, we will start focusing on, correct articulation and pronunciation of sounds, assimilating the letter positions to combine them into words and therefore acquire a set of very useful vocabulary items, forming meaningful sentences and ending by writing and reading simple texts related to the above mentioned conversational situations.

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Report Writing Skills - LA 018 About the program This comprehensive course focuses on all aspects of writing business texts, documents, Reports, etc. that are used regularly in most jobs and professions. It covers the full life cycle of Writing, starting from understanding the audience, collecting material, planning the structure, Organizing, writing clearly, styling, presentation and the general strategy required to make the text more convincing and targeted.

Who needs the Program This course aims to make writing easier for delegates by helping them focus on each of these smaller tasks individually and master them. The collection of these skills would then allow the delegate to write any text of any length with ease while increasing its Impact and persuasiveness. Examples, in particular bad examples, are a great a source to help people understand what works and how specific techniques are used in practice.

Learning Outcome • Setup your report writing strategy based on established principles, your Audience and your own preferred style • Structure your report systematically using an efficient and established Logical layout • Appeal to readers using direct and indirect approaches and convince them of your cause • Use powerful tools to significantly increase your creativity while putting your Content together to prepare a report

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai

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• Present your report with appropriate styles to achieve maximum impact Without causing distraction • Deliver your content using a clear and effective language which is easy to Read, understand and act on

Program Content • Explain the key difference between reports and proposals. • Identify the six essential questions that you must answer before beginning any Proposal. • Explain the importance of establishing your credibility with your readers. • Explain the importance of presenting a proposal that solves a problem for your readers. • Write a covering letter that quickly establishes context for the attached proposal. • Construct a title that includes your major recommendation and benefit. • Write an executive summary that includes the problem, the consequences, your Solution, benefits for the reader and a call to action. • Write a background section that provides the necessary context so that readers • Will understand and appreciate the solution you're proposing and the benefits that it brings FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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SAT - LA 028 About the program The SAT Reasoning Test is a measure of the critical thinking skills you'll need for academic success in college. The SAT assesses how well you analyze and solve problems. The SAT is typically taken by high school juniors and senior’s The SAT includes a Critical Reading, Mathematics, and writing section, with a specific number of questions related to content.

Who needs the Program Intended for high school students in the U.S for getting enrolled in Graduate schools.

Learning Outcome • Will be trained to acquire the adequate score for entry into renowned Graduate schools in the USA. • Will be learning the Exam Pattern.

Program Content CRITICAL READING The SAT includes mathematics topics from up through a third-year college preparatory course, such as exponential growth, absolute value, and functional notation. You are allowed 70 minutes for this section MATHEMATICS SECTION The SAT includes mathematics topics from up through a third-year college preparatory course, such as exponential growth, absolute value, and functional notation. You are allowed 70 minutes for this section

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Awarding Body College Board / ETS Education Testing Service

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TOEFL (Test of English as a Foreign Language) - LA 023 About the program Virtually everyone communicates at work. No matter what the field, and no matter how much you know TOEFL is a standardized test of English language proficiency for non-native English language speakers Wishing to enroll in U.S. universities. The test is accepted by many English-speaking academic and professional institutions. TOEFL is one of the two major English-language tests in the world, the other being the IELTS

Who needs the Program For aspirants who wants to enroll in international colleges and universities across the globe.

Learning Outcome • Will be trained to acquire the adequate score for entry into international colleges and universities across the globe. • Will be learning the Exam Pattern.

Program Content LISTENING (40 – 30 MINUTES) The Listening section consists of 3 parts. The first one contains 30 questions about short Conversations. The second part has 8 questions about longer conversations. The last part Asks 12 questions about lectures or talks. STRUCTURE AND WRITTEN EXPRESSION (25 MINUTES) The Structure and Written Expression section has 15 exercises of completing sentences Correctly and 25 exercises of identifying errors.

Awarding Body ETS - Education Testing Service

Available modes READING COMPREHENSION (55 MINUTES) The Reading Comprehension sections has 50 questions about reading passages.

  

Regular Batch Instant Batch Boot Camp

WRITING (30 MINUTES) The TOEFL PBT administrations include a writing test called the Test of Written English (TWE). This is one essay question with 300–250 words in average. FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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LOGISTICS ACADEMY

Logistics and Supply Chain Management

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APICS-USA: CSCP (Certified Supply Chain Professional) - LG 005 About the program APICS, The Association for Operations Management is the global leader and premier source of the body of knowledge in supply chain and Operations Management, including Production, Inventory, Materials Management, Purchasing and Logistics. APICS recognizes the contributions of supply chain and operations management professionals make to their employers and the global economy and have developed a comprehensive suite of Educational resources.

Who needs the Program • Interested in increasing your knowledge & expertise in the field of global supply chain management, specifically in the areas of customer relations, international trade, information technology enablement, and physical logistics • Consulting or facilitating supply chain functions or working with ERP systems • An APICS CSCP designation will help you: master the necessary tools to effectively manage global supply chain activities, including suppliers, plans, distributors, and customers around the globe

Learning Outcome • Broad concepts include primary processes, objectives, logistics, integration methods and reward

Awarding Body

• Demand forecasting and effective management techniques

APICS-USA Certified Supply Chain Professional (CSCP)

• Sustainability practices in design and operation

Available modes

• Measurement, responsiveness, operations and communications

Regular Batch

• Risk, its sources, impacts, and mitigation methods

Instant Batch

• Globally dispersed supply & demand and the effects on logistics

Boot Camp

Program Content • Module 1: Supply Chain Management Fundamentals • Module 2: Supply Chain Strategy, Design and Compliance • Module 3: Implementation and Operations

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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CDCS (Certified Documentary Credit Specialist) - LG 048 About the program This course is a must for anyone in the export/Import team and purchase or procurement team who processes letters of credit. The course explains the process in great detail by showing examples and providing the delegates the opportunity of putting into practice what they have learnt by learning it practically.

Who needs the Program • This course is suitable for export sales managers and administration staff.

Learning Outcome • Getting involved in the set-up of Letters of Credit to save time and money • Comprehensive review of the UCP 600 and how it affects Letters of Credit • Learn Letters of Credit terminology to convey effective payment terms

Program Content • Introduction/decision Criteria • Compare to L/C (Flow, Risk, Cost, Administration) • Review of L/C Procedure as Exporter and as Importer • Look at Various Types of L/C's, with Examples • Special Types of Letters of Credit, with Examples • UCP 600, Articles and Note on Each Article • Transaction Review - Export Letter of Credit with Comments on UCP

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Awarding Body In partnership with the ifs School of Finance and the BAFT-IFSA.

Available modes 

Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


CITMP (Certified International Trade Management Professional) - LG 010 About the program In an increasingly competitive environment, organizations need staff who are able to demonstrate competencies, for example, leadership, and strategic decision making that will enable the organization to ‘stand out from the crowd’. As a result, organizations are increasingly investing in staff, and need to feel secure in the knowledge that this investment has helped to develop the organization in key functional areas such as logistics, transport, Inventory management, Warehouse management etc. So, this would be the ideal course for them who are looking out for a change in the logistics industry

Who needs the Program • Students who wish to have a career in the Logistics Industry • Students who wish to have a career in operations or documentation in logistics industry

Learning Outcome • Letters of Credit as Method of Payment • Compare to L/C (Flow, Risk, Cost, Administration)

Awarding Body

• Review of L/C Procedure as EXPORTER and as IMPORTER

KHDA - Knowledge & Human Development Authority - Dubai

• Look at various types of L/C’s, with Examples

AIBM – American Institute of Business & Management, USA

• UCP 600, Articles and note on each Article • International Trade and Freight • Port & Shipping • Movement of Goods • Insurance Documentation In Freight Transport

Available modes 

Regular Batch Instant Batch Boot Camp

Program Content • Module 1: Import Export Documentation and Procedures • Module 2: Letter of Credit ad INCOTERMS • Module 3: Management of International Trade Operations

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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CLSCMP (Certified Logistics & Supply Chain Professional) - LG 006 About the program In an increasingly competitive environment, organizations need staff who are able to demonstrate competencies, for example, leadership, and strategic decision making that will enable the organization to ‘stand out from the crowd’. As a result, organizations are increasingly investing in staff, and need to feel secure in the knowledge that this investment has helped to develop the organization in key functional areas such as logistics, transport, Inventory management, Warehouse management etc. So, this would be the ideal course for them who are looking out for a change in the logistics industry.

Who needs the Program • Students who wish to have a career in the Logistics Industry • Students who wish to have a career in operations or documentation in logistics industry.

Learning Outcome • Role of logistics, Customer Satisfaction, Strategic role of logistics, Areas for strategic decisions, Six Sigma SCM, Components of ERP

Program Content

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai AIBM – American Institute of Business & Management, USA

Available modes

• Logistics and supply chains

• Development of Logistics

• Logistics Strategy

• Implementing the Strategy

• Forecasting

• Integrated Supply Chains

• Global Logistics

• Locating Facilities

• Capacity Management

• Procurement

• Inventory Management

• Transport

• Supply Chain Risk

• Warehouse and Material Handing

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Regular Batch Instant Batch Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


CARGO MANAGEMENT - LG 041 About the program IATA Cargo introductory course is used to develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo can be a very diverse business and the cargo professional excels in dealing with these challenges. If you are looking to demonstrate your skills and competency across various cargo areas, then this is the certification for you. Leading to the IATA/FIATA Introductory Course Diploma, the IATA/FIATA Introductory Course is one of the requirements for accreditation as an IATA Cargo Agent. The Introductory Course takes into account a number of changes in the air cargo industry.

Who needs the Program • Cargo agents, Freight forwarders, Cargo Operations Managers, Cargo Training Specialists

Learning Outcome • Identify air cargo terms and expressions • Control and maximize the use of space in aircraft holds

Awarding Body

• Understand aircraft routings & industry manuals such as TACT (The Air Cargo Tariff & Rules) and OAG World Airways Guides

IATA – International Air Transport Assosciation, Canada

• Apply basic rating principles and state and operator variation • Follow IATA standards to accept cargo and complete documents

Program Content • Module 1: Air Waybill completion and basic rating • Module 2: The operation of freight forwarders • Module 3: The operation of airline cargo units

KHDA - Knowledge & Human Development Authority - Dubai

Available modes 

Regular Batch Instant Batch

Boot Camp

• Module 4: IATA geography, TACT, AOG, and other cargo manuals • Module 5: Basic Cargo procedures

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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SAP - Logistics & Supply Chain Management - LG 013 About the program This course teaches the most common end user functions in SAP's Logistics modules. This course is a basic requirement for everyone wanting to work with SAP's Logistics and Supply Chain Management (SCM) applications.

Who needs the Program • Buyers • Warehouse Managers

Awarding Body

• Sales Professionals

KHDA - Knowledge & Human Development Authority - Dubai

• Production Planners

Learning Outcome • Learn Materials Management - Purchasing

Available modes 

Regular Batch

• Learn Inventory Management and Physical Inventory

Instant Batch

• Learn Warehouse Management learn Sales & Distribution

Boot Camp

• Learn Production Planning

Program Content • Module 1: MM - Material Management-Purchasing • Module 2: IM - Inventory Management & Physical Inventory • Module 3: WM - Warehouse Management • Module 4: SD - Sales & Distribution • Module 5: PP - Production Planning

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Trade Finance Management - LG 021 About the program The overall goal of this Trade Finance Management course is to use a structured and systematic approach to assess and manage the risks inherent in International trade and understand the techniques used to mitigate and/or transfer risks between the parties involved in the transactions. The focus is on understanding the working capital cycle of a business, identifying financing needs, and structuring solutions to meet client needs; whilst appropriately managing the risks in order to recommend optimal trade finance solutions. The workshop is highly interactive where participants apply key concepts from the course to exercises and case studies.

Who needs the Program • Finance Professional • Junior and Senior executives • Logistics / Procurement / Warehouse / Supply chain Managers • Supply Chain / Logistics Executives / Senior Executive • Supplier Managers • Customer Service Professional linked to Banking and Trade Finance • Operations Directors / Managers

Awarding Body KHDA - Knowledge & Human Development Authority - Dubai

Available modes 

Regular Batch Instant Batch Boot Camp

Learning Outcome • Understand classical trade finance mechanisms and instruments • Identify and mitigate risks in international trade • Sharpen credit quality and control • Secure payment for cross border sales contracts • Consider a range of options for raising working capital finance

Program Content • Global Trade Concepts • International Trade, Credit and Accounts Receivable Management • International Payment and Shipping Terms • Documentary Collections and Letters of Credit • International Customer Risks and Financial Statements Analysis • Looking Beyond the Numbers • International Trade Creditor’s Guide to Cash Flow and Credit Lines • International Credit Risk Protection Mechanisms and Risk Mitigation Techniques • International Cash Management and Collection FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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CIPS [Chartered Institute of Purchasing and Supply) - LG 001 About the program It offers an industry-standard qualification that demonstrates to employers that you have advanced skills in procurement and supply. It formalizes your existing skills, and builds on them so that you are able to apply the fundamentals of this fascinating profession to jobs in procurement and supply in practically any business or industry. Students develop advanced skills in negotiation, & understand the complexities of contracts & other commercial arrangements. You'll learn how to measure the effectiveness of supply chains & analyze their impact on your business, & delve more deeply into the intricacies of your buyer/supplier relationships. Procurement principles are applied in a number of varied contexts, such as private & public sector, not-for-profit & government: you'll explore these, and learn how to manage the different.

Who needs the Program • People who are already working in the procurement and supply operation industry

Learning Outcome Procurement and Supply Environments, Procurement and Supply operations, Procurement and Supply workflow, Inventory and Logistics Operations, Procurement and Supply Relationships, Contexts Procurement and Supply, Business needs in Procurement and Supply, Negotiating and Contracting in Procurement and Supply, Managing Contracts and Relationships in Procurement and Supply

Program Content • Level 2: Certificate in Procurement and Supply Operations • Level 3: Advanced Certificate in Procurement & Supply Operations • Level 4: Diploma in Procurement and Supply • Level 5: Advanced Diploma in Procurement and Supply • Level 6: Professional Diploma in Procurement and Supply

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Awarding Body CIPS [Chartered Institute of Purchasing and Supply)

Available modes 

Regular Batch Instant Batch

Boot Camp

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Lean Six Sigma - LG 040 Brief About the Programme: This type of programme is the most efficient and proven methodology

to resolve any problems in order to improve organization and business performance. Six Sigma aims to meet and exceed customer requirements while increasing business profit and minimizing wasted resources. Six Sigma achieves these challenging objectives by deploying a structured, scientific and data-driven organizational excellence process and culture and knowledge of the procurement environment of managing suppliers and undertake effective sourcing

Who can attend: Participants seeking to bring significant cost savings in Procurement and Supply Chain Management, for skills development covering Negotiation & Process management. Managing Procurement function overall in Operational and Tactical Management role. (Senior Buyer / Category Buyer / Lead Buyer / Asst Manager in Procurement) Programme Objective: To guide the participants to relevant areas of procurement where they can add value thru Lean Six Sigma is and how it can impact your business.

Program Content: • • • • •

Overview of Six Sigma & the Organizational Impact Define the need depending of business environment Define the measure, process failure, mode & effect. Analyze the situation in the Organization using statistical test Introduction of Control to achieve the desired results

Procurement Fundamentals – Basic - LG 028 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for a head start up career in Procurement and Supply Chain Management, for any junior member in the procurement team who could gain subject knowledge and improve skill gaps which are required to perform better in work place? Person working as buyers, lead buyers or category buyers. Programme Objective: To guide the participants to relevant areas of Procurement where they can add value to the procurement role.

Program Content: • • • • • • • • •

Procurement and Supply role and responsibility of value addition Categories in Procurement Understanding of Price and Cost Importance of budgets and variance Type of Expenditure – Capex and Opex and Cog’s Types of Sourcing for products and services Understanding of the P.O Terms and Conditions Contractual provisions related to buy and sale of products and services Identification of Vendors and appraisal process

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Sourcing process and Po Management - Basic - LG 033 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing

Who can attend: Participants interested for career in Procurement and Supply Chain Management, for any junior member in the procurement team who could gain subject knowledge required to perform better in work place. Person already working as – Buyers, Procurement executives, Supply chain executives, Expeditors, Asst Managers and Lead buyer would find this programme helpful. Programme Objective: To guide the participants to relevant areas of procurement where they can add value to the procurement role.

Program Content: • • • • • • • • • •

Procurement and Supply role and responsibility of value addition. Understanding various specification requirements Understanding Procurement governance Sourcing process for RFI, RFQ,RFP, Tendering Negotiation and knowing the right and obligations of the buyer Understanding the Terms and Conditions in Po and need for written contract Supplier relationship management in the procurement process Different type of Purchase Order raised for each category of product and service Management of Purchase Ordered items – expediting and follow up process. Managing of various types of Purchase Order – IPO, BPO, CPO, STO

Advance Procurement Buyer Course - LG 055 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Procurement and Supply Chain Management,

for any senior member in the procurement team interested for improving skill gaps, who could gain subject knowledge required to perform better in work place. Persons working in middle level positions as Asst or Senior Buyers or Procurement and Supply chain executives.

Programme Objective: To guide the participants to relevant Strategic areas covering procurement where they can add value to the procurement role.

Program Content: • • • • • • •

Procurement & Supply environment – Marco view – Demand & Supply & Competition Procurement and Supply role and responsibility of value addition Managing Stakeholders in Procurement • Understanding cost & price principles Understanding Macro & Micro factors in procurement • Creating Commercial Agreements Understanding of Product & Service Cost Principles • Inventory & Logistics Planning & Execution Managing Supplier Portfolio and appraisal process • Procurement & Supplier Relationship Mgmt. Supplier evaluation & performance management • Understanding of the P.O Terms & Conditions

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Negotiation Tactics - Advanced - LG 029 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Procurement and Supply Chain Management, for any member in the procurement team who could gain subject knowledge covering Negotiation required to perform better in work place. Person already working as – Buyers, Procurement executives, Supply chain executives, expeditors, Asst Managers & Lead buyer would find this programme helpful. Programme Objective:

To guide the participants to relevant areas of Negotiation best practices required to perform their Procurement task where they can add value in their procurement role.

Program Content: • • • • • • • •

Procurement and Supply role and responsibility of value addition Understanding Macro and Micro factors in price negotiation Understanding various cost aspects • Power and relationship management Understanding Procurement Positioning Matrix • Understanding Cost & Price principles Supplier Positioning Matrix & Buyer Positioning Matrix • Understanding competition Dual Concern Models • Types of Negotiations and approach Negotiation planning, approaches and outcome • Planning process in Negotiations Developing agreement and terms and conditions

Advanced Negotiation & Procurement Management - LG 026 Brief About the Programme: This type of programme will provide more insight to the procurement process, risk management, supplier relationship improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend:

Participants interested for advance career in Procurement and Supply Chain Management, for skills development covering Negotiation and Process management. Managing Procurement function overall in Operational and Tactical Management role. (Senior Buyer / Category Buyer / Lead Buyer / Asst Manager in Procurement)

Programme Objective: To guide the participants to relevant areas of procurement where they can add value to the procurement role.

Program Content: • • • • • • • • •

Procurement and Supply environment – Marco view – Demand and Supply and Competition Procurement & Supply chain Management • Contract Management process Categories in Procurement • Managing Stake holders in Procurement Managing appraisal process of Supplier • Contract Review & Relationship Mgmt. Understanding dual concerns in negotiation process • Understanding price & cost Understanding types of negotiations • Negotiation and Relationship matrix Procurement & Supplier Relationship Management • International Trade Contract Management & understanding Contract terms • Logistics Fundamentals Understanding Macro & Micro elements in Procurement environments

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Managing Supplier Relationship AND Performance - Advanced - LG 030 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing

Who can attend: Participants interested for career in Procurement and Supply Chain Management,

and for any member in the procurement team who could gain subject knowledge required to perform better in work place. Person already working as – Buyers, Procurement executives, Supply chain executives, expeditors, Asst Managers and Lead buyer would find this programme helpful.

Programme Objective:

To guide the participants to relevant areas of Vendor Management in Procurement function where they can add value to the procurement role.

Program Content: • • • • • •

Procurement and Supply role and responsibility of value addition Understanding the supply environment • Managing Supplier Portfolio Supply chain relationship • Stake holder Management Assessing Contractual Risk • Managing nonperformance of supplier Supplier performance management • Planning the Outsource relationship Managing Outsourcing contract and contract management

Basics of Contract Management - LG 031 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in contract management role in Procurement and Supply Chain Management, for any junior member in the procurement team who could gain subject knowledge required to perform better in work place. Role: Senior Buyer, Contract Specialist, Buyers, Contract Management team Programme Objective:

To guide the participants to relevant areas of Contract principles and application of law when negotiating and working on contract for supply of products and service required by the procurement department.

Program Content: • • • • •

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Procurement and Supply role and responsibility of value addition Elements in a signed contract • Sale of Goods & Services Act in general Right and Liabilities of the parties to the contract • Dispute resolution process Remedies to both parties forming contract • Express and Implied terms in a contract Jurisdiction and laws applicable to a written contract

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Procurement Contract Management - Advanced - LG 032 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing

Who can attend: Participants interested for career in Procurement and Supply Chain Management,

for any member in the procurement team who could gain subject contract knowledge required to perform better in work place. Persons already working in Procurement role as – Buyers, Senior Buyers, Contract Specialist, Category and Lead buyer role.

Programme Objective: To guide the participants to relevant areas of Procurement where they can add value to the procurement role

Program Content: • • • • • • • •

Procurement and Supply role and responsibility of value addition Categories in Procurement • Understanding of the P.O Terms & Conditions Understanding Contract terms – express & implied Understanding various Contractual agreement for Supply and Service Considerations involved in finalizing Procurement contracts Role of Procurement in contact process • Risk involved in Contract Process Use of Contract template & Frame work agreements Contract Management process

Advanced Procurement Contract Course - Advanced - LG 027 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing. Who can attend: Participants interested for career in Procurement and Supply Chain Management,

for anybody already in the procurement team or contract management team, or whose job role is related to managing and framing contracts who could gain subject knowledge required to perform better in work place. Person already working as – Buyers, Procurement executives, Supply chain executives, expeditors, Asst Managers and Lead buyer would find this programme helpful.

Programme Objective: To guide the participants to relevant areas of procurement where they can add value in their individual role in procurement function.

Program Content: • • • • • • •

Understanding of the P.O Terms and Conditions Understanding Contract terms – Express and Implied Understanding various Contractual agreement for Supply and Service Essential contents of contract and frame work agreements Contracts covering sale of goods and services • Risk measurement in contracts Contract and performance management • Contract management Relationship in contract management

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Material and Supply change Management - LG 034 Brief About the Programme: This type of programme will provide more insight to the Inventory process planning and execution and improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing. Who can attend: Participants interested for career in Inventory and Warehouse Management, for any

junior member in the procurement team who could gain subject knowledge on basics of inventory management? Persons working in the role of - Inventory clerks, asset and executives. Warehouse supervisors, data entry staff, Warehouse operations staff.

Programme Objective: To guide the participants to relevant areas of procurement where they can add value to the procurement role

Program Content: • • • • •

Classification of Inventory Product Coding Lead time and Ordering scheduling ABC Analysis Importance of Inventory

• • • • •

Defining an SKU Understanding on what to order Monitoring and control of Inventory Understanding Qty & Lead time factors Cost of Inventory

Manufacturing Planning and control of Supply chain Management - LG 039 Brief About the Programme: This type of programme will provide more insight to the Supply chain

/ Inventory Control process improvement and knowledge of the forecast and demand planning environment of managing suppliers and undertake effective stakeholder satisfaction.

Who can attend: Participants interested for career in Inventory Planning and Supply Chain Management, for any junior member in the procurement team who could gain subject knowledge required to perform better in work place. Persons already in the roles of Inventory specialist, Inventory Analyst, Inventory supervisors, Warehouse and Inventory executives. Programme Objective: To guide the participants to relevant areas of procurement where they can add value to their Supply chain and Inventory Management role.

Program Content: • • • • • •

Classification of Inventory ABC Analysis Demand and Forecast mapping MRP I and MRP II BOQ / BOM Understanding Lead time principles

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• • • • •

Monitoring and control of Inventory Fundamental of Inventory Fixing Inventory levels Variants for Mrp SPQ, MOQ, EOQ principles

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Inventory Planning and Stock Control – Basic - LG 035 Brief About the Programme: This type of programme will provide more insight to the Inventory /

Supply chain management process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Procurement and Supply Chain Management,

for any junior member in the procurement team who could gain subject knowledge required to perform better in work place. Persons in the role of Inventory asst, Inventory specialist, Inventory Analyst, Warehouse Asst, Demand Planners, Warehouse and Inventory executive role.

Programme Objective: To guide the participants to relevant areas of procurement where they can add value to the procurement role

Program Content: • • • • • •

Classification of Inventory ABC Analysis Demand and Forecast mapping MRP I and MRP II Stock accuracy Cycle count in warehouse

• • • • • •

Monitoring and control of Inventory Fundamental of Inventory Fixing Inventory levels Understanding lead time cycles Perpetual Inventory Risk on stock holding

Fundamental of Inventory Management - Basic - LG 056 Brief About the Programme:

This type of programme will provide more insight to the Inventory Management, controlling the flow of materials.

Who can attend: Participants interested for career or improving skills and knowledge in Supply Chain

Management, and Inventory Management, or whose job profile covers Inventory management for any junior member in the Inventory team who would like to gain subject knowledge required to perform better in work place. People working as Inventory Analyst, Inventory executives, Inventory Analyst, Demand Planners and Warehouse Executives.

Programme Objective:

To guide the participants to relevant areas of Inventory planning and Management where they can add value to their role in supply chain activity.

Program Content: • • • • • • •

Inventory Flows and Supply chain Defining SKU in ERP and assigning importance ABC Analysis Demand and Forecast mapping MRP I and MRP II ICT requirement to manage Inventory Lean Logistics

• • • • • •

Classification of Inventory Monitoring and control of Inventory Fundamental of Inventory Fixing Inventory levels Product Coding JIT/ MRP

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Best Practice in Inventory Management – Advanced - LG 015 Brief About the Programme: This type of programme will provide more insight to the Inventory and Material flow process improvement and knowledge of the environment of managing order cycle, demand forecast and lead time of suppliers and undertake effective scheduling of materials. Who can attend: Participants interested for career in Inventory and Supply Chain Management, for

any member in the inventory / warehouse / planning / materials management team who could gain subject knowledge required to perform better in work place.Persons in the role of Inventory / Warehouse executives and asset. Demand planners and distribution asst and schedulers.

Programme Objective: To guide the participants to relevant areas of Inventory functions where they can add value to their role.

Program Content: • • • • •

Classification of Inventory ABC Analysis Demand and Forecast mapping MRP I and MRP II Dynamic inventory control

• • • •

Monitoring and control of Inventory Fundamental of Inventory Fixing Inventory levels Monitoring of inventory levels

Fundamentals of Warehouse Management - Basic - LG 057 Brief About the Programme: This type of programme will provide more insight to the Warehouse

operational process improvement and knowledge of the warehouse activities and performance areas in the warehouse.

Who can attend:

Participants interested for career in Supply chain, Warehouse and Inventory management or are already doing the same in their existing job profile will gain more subject knowledge required to perform better in work place. Persons working as Warehouse executives, warehouse operators, data processors, supply chain executives, planning & distributions executives, expeditors and warehouse keepers and operational roles in warehouse management.

Programme Objective:

To guide the participants to relevant areas of warehouse operation and overall management of activities which they can add value to the business.

Program Content: • • • • • • •

Warehouse Planning & Inventory Location • Warehouse Planning & Design Warehouse Equipment’s • Warehouse Operations – movement types Flow of work in Warehouse • Reporting in warehouse management KPI’s of effective warehouse • Outsource and In source warehouse ICT applications in warehouse Management • JIT/ MRP concepts Lean Logistics • KPI’s and Sla’s in warehouse operations Understanding various reports and record management

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Excellence in Warehouse Operation Management - Advanced - LG 015 Brief About the Programme: This type of programme will provide more insight to the Warehouse Operational and process improvement and knowledge of the warehouse environment of managing multiple task and operations and reporting structures, adherence to warehouse KPI’s.

Who can attend: Participants interested for career in Warehouse Management and operations, who

could gain subject knowledge required to perform better in work place. Persons already working as – Warehouse executives, supervisors, tally clerks, inventory positions and supply chain professionals.

Programme Objective: To guide the participants to relevant areas of warehouse operations where they can add value in their individual role.

Program Content: • • • • • • •

Classification of Inventory • Monitoring and control of Inventory ABC Analysis • Warehouse Location Warehouse Planning and Design • Warehouse Equipment’s Warehouse Operations • Flow of work in Warehouse Reporting in warehouse management • KPI’s of effective warehouse Outsource and In source warehouse • ICT in warehouse Management Effective inventory support through warehouse reports

Customs Management - LG 022 Brief About the Programme: This type of programme will provide more insight to the Supply chain and Logistics process improvement and knowledge of the Logistics and overall Supply chain environment of managing suppliers and undertake effective approach towards the subject. Who can attend: Participants interested for career or knowledge or special skill sets in Supply Chain Management, for any member in the shipping and logistics team who could gain subject knowledge required to perform better in work place with extensive knowledge covering customs process and operations. Persons already working as - Procurement, Logistics executives,shipping executives, Logistics and Supply chain asst and managers.

Programme Objective: To guide the participants to relevant areas of Logistics & customs clearance process where they can add value to the procurement role.

Program Content: • • • • • •

Understanding customs Management Export process defined Import process defined Process of flow of operations in international trade Customs clearance procedures for Gcc and general Understanding required documentation process

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

115


Customs Clearance Procedures – Basic - LG 024 Brief About the Programme: This type of programme will provide more insight and knowledge into

the Import and export customs handling process – covering operations and documentations and these will bring about effectiveness in their role and task management.

Who can attend: Participants interested for career in Procurement and Supply Chain Management,

for any member in the Logistics / Procurement team who could gain subject knowledge required to perform better in work place. Persons already in the role of functional aspects – Shipping, Documentations executives, Expeditors, Import executives, Transport supervisors and Customs clearance supervisors and executives.

Programme Objective: To guide the participants to relevant areas of export Import documentation and clearance procedures where they can add value and building confidence in their individual role in the organization.

Program Content: • • • • • • • • •

Introduction to Inco Terms Basics of Shipping Documents Trade management Various option of Import & export procedures Introduction to International Commercial Terms Basics of Shipping Documents Customs Clearance – Export and Import leg Various option of Import and export procedures E-Mirsal – process

• • • • • • • •

Basic of International Trade Process Restriction to International Trade Customs Clearance flow for Export & Import Free Zone and Non Free Zone transactions Basic of International Trade Process Restriction to International Trade Importance of Harmonized Classification Free Zone and Non Free Zone transactions

Exim Document and Operations - Basic/Advanced - LG 025 Brief About the Programme: This type of programme will provide more insight to the procurement process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend:

Participants interested for career in Logistics, Shipping and Supply Chain Management, for any member in the Logistics and Operations team who could gain subject knowledge required to perform better in work place.

Programme Objective: : To guide the participants to relevant areas of Logistics and export import movements involving right documentations and operational aspects where they can add value to the procurement role.

Program Content: • • • • • •

Introduction of Exim documents Introduction to International Commercial Terms Understanding the flow of import and export of goods Understanding of the shipping process • Understanding customs clearance process Managing Export Import operations • Understanding Trade barriers Tariff and Non-Tariff barriers

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Dubai-E-Mirsal Transactional Processing - Advanced - LG 023 Brief About the Programme:

This type of programme will provide more insight to the customs clearance process improvement and knowledge of customs operations and documentation familiarity.

Who can attend:

Participants interested for career or improving areas of skill gap in Logistics & Procurement and Supply Chain Management, for any member in the Logistics / Procurement team who could gain subject knowledge required to perform better in work place. (Persons already working as shipping executives, logistics executives, customs supervisors and executives).

Programme Objective:

To guide the participants to relevant areas of Customs clearance and procedures where they can add value and build confidence in their individual role. The focus is more on the Dubai customs process and procedures.

Program Content: • • • • • •

Introduction to International Commercial Terms Basics of Shipping Documents Customs Clearance – Export and Import leg Free Zone and Non Free Zone transactions GCC – overview of customs procedures International Commercial Terms and Conditions

• • • •

Basic of International Trade Process Restriction to International Trade Various option of Import and export procedures E-Mirsal – Dubai

International Trade Management - Advanced - LG 058 Brief About the Programme: This type of programme will provide more insight to the Logistics and

Supply chain process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Procurement, International Trade and Supply Chain Management, for any member in the procurement team who could gain subject knowledge required to perform better in work place. Persons working as Shipping / Distribution / Export and Import / Procurement executives and supervisors can take up this course.

Programme Objective: To guide the participants to relevant areas of Logistics team where they can

add value to their role.

Program Content: • • • • • • • •

Logistics Fundamentals • Globalization International Trade Risk and Planning • Expanding business network Understanding Trade Barrier • Steeple analysis Inventory and Logistics Planning & Execution • Shipping process Export process defined • Import process defined Process of flow of operations in international trade • Customs clearance procedures Process of flow of operations in international trade Customs clearance procedures for Gulf Countries in specific

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Logistics Management - Basic - LG 018 Brief About the Programme: This type of programme will provide more insight to the Logistics and

Supply chain process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Shipping Department Procurement and Supply

Chain Management, suitable for any member in the logistics team who could gain subject knowledge required to perform better in work place. Persons already working in - Shipping Executives, Transport supervisors and Fleet co-coordinators, shipping clerks, dispatch executives, Logistics executives.

Programme Objective: To guide the participants to relevant areas of Logistics and shipping areas covering Supply chain where they can add value to their individual role.

Program Content: • • • • • • •

Choice of the Mode of Transport • Selection of the various mode of transport Air Transport • Sea Transport Express Transport • Railway Transport Road Transport • Multimodal Transport Documentation related to organizing and logistics operation Understanding International Commercial Terms of Trade related to Transport Effective Logistics management process

Shipping Management - Basic - LG 017 Brief About the Programme: This type of programme will provide more insight to the Logistics / Supply chain / Shipping process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Procurement and Supply Chain Management, Shipping and Transport in the Logistics / Procurement team who could gain subject knowledge required to perform better in work place. Persons working as Shipping Executives, Distribution and Transportation, Supply chain professionals. Programme Objective: To guide the participants to relevant areas Shipping practice and procedures where they can add value in their individual role.

Program Content: • • • • • • •

Choice of the Mode of Transport • Selection of the various mode of transport Planning of Shipping for export and import • Air Transport Sea Transport • Express Transport Railway Transport • Road Transport Multimodal Transport Documentation related to organizing and logistics operation Understanding of International Commercial Terms

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR 116


Freight Forwarding Operations - Basic - LG 019 Brief About the Programme: This type of programme will provide more insight to the Shipping and

Logistics process improvement and knowledge of the environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career with Shipping and Transport involved in Supply

Chain Management, for any member in the logistics / supply chain team who could gain subject knowledge required to perform better in work place. Role of Shipping clerks, Expeditors, Freight specialists, Transport supervisors, Logistics co-coordinators, dispatch assistants and supervisors.

Programme Objective: To guide the participants to relevant areas of Logistics and Shipping where they can add value to their individual role.

Program Content: • • • • •

Introduction to Freight Forwarding • Understanding the role of Freight forwarding Consolidations and Break bulk • Shipment advisory functions Shipping operations • Introduction to Inco terms Role of Freight forwarder for all modes of transport Value added role of Freight forwarder to Logistics

Logistics & Distribution Management – BasiC - LG 038 Brief About the Programme: : This type of programme will provide more insight to the Logistics and

Shipping process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend:

Participants interested for career in Logistics and Supply Chain operations Management, for any member in the Logistics team who could gain subject knowledge required to perform better in work place. Persons working as Logistics clerks, supervisors and executives and Supply chain executives will find this course helpful.

Programme Objective: To guide the participants to relevant areas of Logistics operation and flow where they can add value to their individual role.

Program Content: • • • • • •

Logistics Fundamentals Direct and Indirect Channel Management International Trade Shipping Operations Managing Shipping documents International Commercial Terms and applicability

• • • •

B2B and B2C concepts Channel Selection Inventory & Logistics Planning & Execution Planning and execution for shipment

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Managing Distribution Channels - Advanced - LG 037 Brief About the Programme: This type of programme will provide more insight to the Distribution /

Logistics and Supply chain process improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend:

Participants interested for career in Distribution and Logistics and Supply Chain Management, for any member in the Logistics team who could gain subject knowledge required to perform better in work place.

Programme Objective: To guide the participants to relevant areas of distribution & shipping process in Logistics division where they can add value to the procurement role.

Program Content: • • • • • • •

Evaluation and selection of right channel for distribution of products Centralized and Decentralized controls in channel management Introduction to document related to Distribution and Logistics Logistics Fundamentals • Working on B2b and B2c concepts Introduction of Distribution Management • Distribution network Decision of the mode of shipment • International Trade Logistics Planning and Execution

Advanced Shipping Management - Advanced - LG 016 Brief About the Programme:

: : Introduction to International trade Logistics, planning documentation and operational aspect of materials movement.

Who can attend:

Participants interested for career in Shipping and Logistics, for Professionals – Logistics / |Shipping / Supply chain managers.

Programme Objective: To guide the participants into the working knowledge of handling a. Shipping procedures, document management and operational aspects covering b. Movement of goods .

Program Content: • • • • • • • •

Introduction to International Trade • Choice of the Mode of Transport Selection of the various mode of transport • Planning of Shipping for export and import Selection of the right mode of Transport • Air Transport Sea Transport • Express Transport Railway Transport • Road Transport Multimodal Transport • Understanding Cargo Consolidation Understanding Cargo Chartering Documentation related to organizing and logistics operation

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Advanced Letter of Credit - Advanced - LG 020 Brief About the Programme:

This type of programme will provide more insight to the Payment process and improvement and knowledge of the procurement environment of managing suppliers and undertake effective sourcing.

Who can attend: Participants interested for career in Procurement and Supply Chain Management,

Finance team who could gain subject knowledge required to perform better in work place. (Procurement and Finance executives and junior, asst role).

Programme Objective: To guide the participants to relevant areas of procurement where they can add value to the procurement role.

Program Content: • • • • • • • •

Introduction of Various Payment terms used in Trade Understanding of Bank and Non-Banking payments Roles of Banks in Trade payments Understanding Tenor related to Payments Documentation Working out L/c application process with bank Problems of discrepancies in L/c Back to Back L/c

• • • • • •

Pre & Post shipment payment terms Letter of Credit flows Understanding Inco terms UCP 600 guidelines Negotiation process Standby L/c

Trade Finance Management - Advanced - LG 021 Brief About the Programme: This type of programme will provide more insight to working capital

cycle in business, mainly focused on handing Pre & Post shipment financial transactions, and effective working capital cycle management.

Who can attend: Participants interested for career in Trade Finance, Procurement and Supply Chain professional and Finance Professional.

Programme Objective: To guide the participants to relevant areas of Banking transactions related to Letter of Credit and manage trade finance and where they can add value to the procurement and supply chain role .

Program Content: • • • • • • • •

Working out credit arrangements with bank for Pre and Post shipment credit Letter of Credit Finance planning and different types of L/c Letter of Credit Shipping and Negotiation Documents Concept of Trade Finance • Bill Discounting and Bill Purchase Letter of Credit flows • Understanding Inco terms Working out L/c application process with bank • UCP 600 guidelines Problems of discrepancies in L/c • Payment terms Pre and Post Shipment Hedging & Forward contracts

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Management ACADEMY

Human Resource and Business Management

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Business Management/ Administration - MA 001 About the program The Business Management/ Administrations a general business qualification designed to equip executives with sophisticated skills and knowledge across the business disciplines. Business Administration is the ideal vehicle to equip them to move ahead in their careers.

Who needs the Program • Non- Commerce candidates who desire to change industry of work. • Mid- level managers who aspire to reach top level. • Entrepreneurs

Learning Outcome This course will introduce you to the major Sales and Marketing /Logistics challenges face by organizations in the GCC region. Each module will focus on a different aspect of Business development and the principal issues.

Awarding Body KHDA-Knowledge & Human Development Authority, Dubai AIBM – American Institute of Business & Management, USA

Available modes 

Regular Batch Instant Batch

Boot Camp

cover

Program Content • Module 1: Management Principles – Planning and Organizing • Module 2: Management Processes – Staffing, Decision Making and Controlling • Module 3: Management Functions – Marketing and Operations • Module 4: Management Practices-Human Resources ad Supply Chain

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Certified Executive Secretary / Office Administrator - MA 002 About the program Learning from a well reputed institute, is what every executive desires. The Executive Secretary/Administrator Training Course offered by Zabeel Institute ensures that our students gain expertise in practical and theoretical knowledge, along with efficient administrative and secretarial skills, which would help them to be successful in any industry, thereby increasing their career opportunities

Who needs the Program • Receptionists

• H R Executives

• Secretaries/ assistants/ administrators without qualifications

Awarding Body

Learning Outcome

KHDA-Knowledge & Human Development Authority, Dubai

A professional certification shows employers, clients and associates that you are committed as a professional and that you have an internationally

AIBM – American Institute of Business & Management, USA

recognized mark of excellence.

Available modes

• Capability to assume greater responsibility • Recognition and respect from employers and peers

Regular Batch Instant Batch

• Career advancement

• Potential pay and bonus increases

Boot Camp

• Increase in confidence and self-esteem • Greater assurance of employability

Program Content • Duties of administrative assistant

• Scheduling appointments

• Time management

• Organizational structure

• Memorandums

• Improve office efficiency

• Handling work related problems

• Minutes

• Handling office stress

• Oral communication

• Mail processing

• Record management

• Plan for meetings

• Conferences

• Streamlining the office

• Supporting your Manager

• Diary Management

• office Administration

• Business skills & Communication

• Business writing skills

• Understanding the technologies in the office 124

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Document Controller - MA 003 About the program This course provides a high-level description of the various elements of a document management solution that is based on Microsoft SharePoint Server 2010.

Who needs the Program This intensive program is designed for those who would like to develop their career as Document Controllers or Project Coordinators or Supervisors who need to organize their documents properly. • Executive Secretary/ Personal Assistant/ Document Controller. • Anybody who needs an advanced Filing system for project work.

Learning Outcome • Disciplines and organizes Microsoft Office documents • Leads to faster creation and retrieval of documents • Reduces duplication of work • Creates consistency in documents • Eliminates the fear of accidental over writing

Awarding Body KHDA-Knowledge & Human Development Authority, Dubai AIBM – American Institute of Business & Management, USA

Available modes 

• Effectively monitors document creation process • Improves productivity at workplace • Proves helpful in legal compliance

Regular Batch Instant Batch

Boot Camp

• Improves security of documents • Ensures smooth working in case of leave / transfer / • Turnover of staff • Leads to fewer draft copies, saves stationary • Saves precious time and effectively money

Program Content • Solving Business-Critical Problems with Digital Document Management • Conducting a Needs Assessment and Developing an Implementation Plan • Document Management Basics • Records Management Specifics • Worksheets • Digital document management system practice. FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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SALES AND MARKETING - MA 004 About the program This course will introduce you to the major Sales and Marketing challenges faced by organizations in the GCC region. Each module will focus on a different aspect of Business development and cover the principal issues. The theoretical material will be supplemented by case studies illustrating different aspects of Marketing, and practical checklists and tools that you will find useful in your day-to-day work in the Sales/ Marketing department.

Who needs the Program • Sales and Marketing Executives.

Awarding Body

• Marketing Sales Managers

KHDA-Knowledge & Human Development Authority, Dubai

• Business Development Managers

AIBM – American Institute of Business & Management, USA

• Business Owners. • Senior Operations Managers

Available modes

Learning Outcome • Taking advantage of modern sales & marketing techniques by understanding the difference between traditional & modern methods • Marketing & Selling using a structured framework & have the right mentality to maximize your conversion

Regular Batch Instant Batch

Boot Camp

• Focusing on the customer’s needs and pitching your sales from the most efficient angle to get maximum results • Phrasing your sentences efficiently when selling a product or an idea • Selling by focusing on the customer using effective modern selling frameworks • Using the expanse of the brain to optimize your marketing activities

Program Content • Understanding Marketing Management • Capturing Marketing Insights • Connecting with Customers

• Building Strong Brands

• Shaping the Market

• Negotiation Skills Training

• Sales & Selling - Training & Techniques • Adv. Selling & Facilitative Communications Methodology • Marketing and Advertising Tips

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• Cold Calling Techniques

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


chrmp (CERTIFIED HUMAN RESOURCES MANAGEMENT PROFESSIONAL) - MA 005 About the program This program helps to develop a thorough understanding of Human Resource (HR) Management. You will learn how to implement best practices in recruitment, and how to develop and adopt effective HR policies and procedures.

Who needs the Program • HR Executives • Training Officers and Supervisors • Administrators • Manpower Planning Officers • Any staff who require a broad understanding of HR issues

Awarding Body KHDA-Knowledge & Human Development Authority, Dubai AIBM – American Institute of Business & Management, USA

Available modes 

Regular Batch Instant Batch

Learning Outcome

Boot Camp

• Understand HR’s role in reward management • Discover the importance of training and development and its impact on the bottom line • Explore succession planning models and discover how to make sure that your business critical roles are not at risk • Examine performance management and its impact on improving organizational performance • Prepare yourself for promotion by developing your HR expertise

Program Content • Module 1: Human Resource Management in Organization • Module 2: Acquiring, Developing HR and Performance Management • Module 3: Rewarding, Health, Safety and Employment Relations • Module 4: Redundancy and International HRM

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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hrbp (HUMAN RESOURCE BUSINESS PROFESSIONAL) - MA 0009 About the program The Human Resource Business Professional (HRBP) is a globally relevant credential that is designed to validate professional-level core human resource knowledge and skills.

Who needs the Program • A minimum of 1 year of professional-level experience in an HR position with a Master's degree or global equivalent • A minimum of 2 years of professional-level experience in an HR position with a Bachelor's degree or global equivalent • A minimum of 4 years of professional-level experience in an HR position with a high school diploma or global equivalent

Awarding Body SHRM - Society for Human Resource Management - USA

Available modes 

Regular Batch Instant Batch

Learning Outcome

Boot Camp

Earning your HR certification can give you a competitive edge in today’s economy. Take a look at the HR job postings. More & more job listings say HR certification is “required” or “preferred.” When employers hire certified HR professionals, they also hire peace of mind that those staff members: • have mastered the knowledge they need to manage the organization’s human resources. • are staying current on changes to HR laws and core practices.

Program Content • Module 1: HR Administration • Module 2: Recruitment and Selection • Module 3: Employee Relations and Communication • Module 4: Compensation and Benefits • Module 5: Training and Development • Module 6: Health, Safety, and Security

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


hrmp (HUMAN RESOURCE MANAGEMENT PROFESSIONAL) - MA 010 About the program The Human Resource Management Professional (HRMP) is a globally relevant credential that is designed to validate professional-level core human resource knowledge and skills. The credential demonstrates mastery of generally accepted HR principles in strategy & policy development as well as service delivery. Independent of geographic region, the credential complements local HR practices.

Who needs the Program • A minimum of 4 years of professional-level experience in an HR position with a Master's degree or global equivalent • A minimum of 5 years of professional-level experience in an HR position with a Bachelor's degree or global equivalent • A minimum of 7 years of professional-level experience in an HR position with a high school diploma or global equivalent

Awarding Body SHRM - Society for Human Resource Management - USA

Available modes 

Regular Batch Instant Batch

Learning Outcome

Boot Camp

Earning your HR certification can give you a competitive edge in today’s economy. Take a look at the HR job postings. More & more job listings say HR certification is “required” or “preferred.” When employers hire certified HR professionals, they also hire peace of mind that those staff members: • have mastered the knowledge they need to manage the organization’s human resources. • are staying current on changes to HR laws and core practices.

Program Content • Module 1: HR as a Business Leader • Module 2: People Development and Talent Management • Module 3: HR Service Delivery • Module 4: Measurement

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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SAP – HUMAN RESOURCES - MA 012 About the program SAP ERP Human Capital Management (HR) includes functionality for talent management processes -so you can attract, acquire, educate, and develop talent; identify and grow future leaders; and align and motivate talent with corporate objective and workforce process management, so that you can streamline and integrate essential processes such as organizational management, time management, benefits and payroll management. Courses in this curriculum will help you optimize key processes

Who needs the Program • HR Diploma holders/ Graduates/ Post- Graduates • HR Executives • HR Managers • Business Owners • Anyone who wants to gain HR Software training

Learning Outcome • Automate and streamline global HR processes and data

Awarding Body KHDA-Knowledge & Human Development Authority, Dubai AIBM – American Institute of Business & Management, USA

Available modes 

Regular Batch Instant Batch

Boot Camp

• Run complex payroll processes efficiently • Improve HR service delivery with shared services • Ensure compliance and mitigate risk • Provide role-base access to key HR data and processes for employee and managers

Program Content • Module 1: Organizational Management • Module 2: Personnel Development • Module 3: Payroll Management

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


management development

LEADERSHIP & MANAGEMENT SKILLS

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BUSINESS SKILLS - CMD 009 Brief About the Programme: This course offers effective skills and practical solutions for successful leadership.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: By the end of this course, participants will be able to: Lead team management and achieve results, Influence people in the right direction, Communicate effectively and also think strategically and align your team with company's mission.

Program Content: • Leadership skills

• Communication Skills

• Team Building

• Delegation Skills

• Creativity & Innovation

• Negotiation skills

• Time Management

• Decision Making

• Assertiveness Skills

• Goal setting

COMMUNICATION SKILLS - CMD 006 Brief About the Programme: This program focuses on core concepts vital to successful communication such as Styles of Communication, Effective Listening and QuestioningSkills, Assertiveness, Empathy and more.

Who can attend: Anyone who desires to enhance one’s communication and management skills.

LEARNING OUTCOME: Use different communication styleswhen needed based on circumstances &Express your ideas assertively, confidently and precisely.

Program Content: • Communications Styles

• Interacting with People

• Questioning Techniques

• Misunderstanding

• Empathy & Emotional Intelligence

• Telephone Skills

• Body Language

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


CONFLICT MANAGEMENT Brief About the Programme: The systematic design of this course facilitates understanding conflict, detecting signs of conflict escalation, responding to such signs with appropriate action and finally using effective techniques to resolve the conflict.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: By the end of this course, participants will be able to:Understand the underlying principles of negotiation and learn what you can do to get the best outcome & use a negotiation strategy that moves you closer to a win/win outcome.

Program Content: • What is Conflict?

• How to Handle Conflicts?

• How to Manage Emotions?

• How to Respond to Escalating Situations?

• How to Negotiate?

• How to Prevent Conflicts?

CUSTOMER SERVICE SKILLS - CMD 013 Brief About the Programme: The course is designed from the bottomup based on many practical exercises that the leaner will need to go through to learn the topic of the course.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Apply the essential principles of customer services to anyone who wants your 'output' & Professionally respond to a customer’s demands & requests while maintaining rapport.

Program Content: • Customer Service Principles

• Questioning Techniques

• Emotional Intelligence

• Customer Service Scenarios

• Handling Complaints

• Telephone Skills

• Body Language

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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DECISION MAKING SKILLS - CMD 015 Brief About the Programme: This course teaches a series of proven techniques that simply help you in decision making.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Use good decision making processes to get the best out of your decisions, Systematically analyze the implications of taking an action so you can decide whether to go ahead with it or not.

Program Content: • What is Decision Making

• How to Choose Actions

• How to Analyze the Impact of Your Actions

• How to Decide in Groups

• What are the Principles of Decision Making

NEGOTIATION SKILLS Brief About the Programme: This course covers a wide range of topics such as negotiation strategy, gameTheory, psychological tactics, human emotional states, bargaining and so onWhich prepares delegates for a variety of situations that require negotiation?

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: By the end of this course, participants will be able to: Understand the underlying principles of negotiation and learn what you can do to get the best outcome & use a negotiation strategy that moves you closer to a win/win outcome.

Program Content: • Introduction to negotiation

• Negotiation strategy

• How to negotiate

• Emotions in negotiations

• Handling psychological tactics in negotiations.

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


Emotional Intelligence Brief About the Programme: The best way to learn Emotional Intelligence is through group interactions and in a controlled environment such as a training course. This course is designed to cover critical competencies within EI and train the delegates to become much more skilled in EI.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Understand others needs systematically and respond accordingly to get maximum results in your interactions with them. Control and guide your emotions so you can achieve more, boost yourself and vastly increase your productivity.

Program Content: • Introduction to EI

• Self-Awareness

• Self-Management

• Self-Motivation

• Empathy

• Social Awareness

• Relationship Management

GOAL SETTING SKILLS - CMD 019 Brief About the Programme: This goal setting training can help you take control of many areas in your life self-esteem, health & fitness, relationships, communication, career/lifework, finances, &/or life crisis so that you can determine where you’re going, how to get there, & when you’ll get there, & what you want to do when you arrive.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: When you know how to set and achieve your goals, you’re in charge of your life you determine the direction in which you’ll sail. With goals, you can chart the course of your life.

Program Content: • The “Dynamic Dozen” Guidelines for Successful Goal Setting • The Importance of Recording Your Goals • Enhancing Your Comfort Zone

• Goal Elements

• How to Network Your Way to Success

• Risk Your Way to Success

• Visualization Techniques

• Action Planning

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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INTERPERSONAL &COMMUNICATION SKILLS - CMD 014 Brief About the Programme: Interpersonal and Communication skills are essential for all aspects of our business and private lives.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Use different communication styleswhen needed based on circumstances and express your ideas assertively, confidently and precisely.

Program Content: • Methods of communication

• Communication style and pitfalls

• How to achieve effective communication

• Effective listening techniques

• How to deal with different situations

• Dealing with difficult people

• Dealing with people under stress

• Interpersonal techniques

• Assertiveness skills

• Influencing skills

• Conflict management

LEADERSHIP & MANAGEMENT SKILLS - CMD 017 Brief About the Programme: The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Lead your team and achieve results, understand the relationship between stakeholders, clients, team members and you. Coach and develop your team so that they operate at their peak

Program Content: • Goal Orientated Thinking

• Strategy

• Centre of the Network

• Influence

• Motivation and Questioning Techniques

• Developing People

• Leadership Styles

• Delegation

• Creative Thinking

• Risk and Opportunity Management

• Action Plan 136

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


MANAGEMENT SKILLS FOR MANAGERS Brief About the Programme: Improving Your Managerial Effectiveness

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Ensure long-term business results by focusing on employee development &Instill a culture based on trust, partnerships and respect.

Program Content: • Assess your approach to challenges from your staff • Understand your behavioral profile and scoring matrix • The Transformational Coach Partnership Coaching • The Manager’s Style How Others See You • Managing Teams

• Deal with significant changes

• Style and Motivation

• Managing Conflict

• Delegation for Growth

• Managing Performance and Growth

MARKETING SKILLS Brief About the Programme: In this course, delegates will be introduced to the entire process of marketing and see how each area can benefit their organization.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Follow a number of well-established marketing guidelines to maximize your chances of success.

Program Content: • Introduction to Marketing

• Understanding Customers

• Marketing Strategy

• Marketing Mix: Product

• Marketing Mix: Price

• Marketing Mix: Place/Distribution

• Marketing Mix: Promotion

• Marketing Analysis

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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NEGOTIATION SKILLS - CMD 009 Brief About the Programme: This course covers a wide range of topics such as negotiation strategy, game Theory, psychological tactics, human emotional states, bargaining and so onWhich prepares delegates for a variety of situations that require negotiation?

Who can attend: most people are not trained systematicallyon negotiations even though this skill can be quite beneficial to themin both their personal and professional lives.

LEARNING OUTCOME: By the end of this course, participants will be able to: Understand the underlying principles of negotiation and learn what you can do to get the best outcome & use a negotiation strategy that moves you closer to a win/win outcome.

Program Content: • Introduction to negotiation

• Negotiation strategy

• How to negotiate

• Emotions in negotiations

• Handling psychological tactics in negotiations

OFFICE MANAGEMENT SKILLS - CMD 002 Brief About the Programme: This course allows participants to see clearly how offices can be run efficiently and effectively.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: To learn to deal with difficult people, manage upwards, and manage your boss &To learn to manage time more effectively, using planning and organizing skills.

Program Content: • How to manage disagreements and develop trust and understanding • Understanding the Role of the Office Manager

• How to communicate effectively

• How to delegate the work

• Multi-Tasking and Effective Time Management

• Planning and Organizing Skills

• Effective team Building Skills

• Dealing with Pressure and Stress

• Essential Negotiation Skills

• Dealing with Difficult Situation - People & Emotions 138

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


PERFORMANCE MANAGEMENT - CMD 001 Brief About the Programme: This course is carefully designed to address various skills required when appraising others.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Motivate individuals, reduce apathy and increase their confidence in themselves to achieve more than ever before &Apply a powerful method that lets people to discover other people’s true opinion about themselves.

Program Content: • Performance Management

• Appraisal Meetings

• Goal Setting

• Rewards

• Coaching

• Communication Skills

PLANNING & ORGANISING SKILL - CMD 012 Brief About the Programme: The course helps delegates understand the key elements of planning & organizing & shows how they can be readily applied to the delegates' work environment. It will help people interested in clearly identifying & prioritizing the tasks and activities needed to achieve both business and personal goals.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Greater confidence and control over your immediate work environment & anumber of techniques that will help you remain focused on productive work for a greater proportion of your time

Program Content: • • • • • •

Defining Planning & Organizing Setting Goals & Objectives Adjusting Goals Planning & Organizing Exercise Organizing Using A Gantt Chart Improving Personal Organization

• • • • • •

The Planning Cycle Smart Goals The Key Elements Of The Planning Cycle The Key Elements Of Organizing Planning & Organizing Exercise Work Smarter, Not Harder

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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PRESENTATION SKILLS Brief About the Programme: We all want to give interesting, effective and memorable presentations. Your main objective as a presenter is to deliver a message.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Identify the fundamental parameters of a good presentation &Engageyour audience and get their fullest attention.

Program Content: • Presentation Types

• Approach

• Preparation

• Structure

• Delivery

• Environment

PROBLEM SOLVING & DECISION MAKING SKILLS - CMD 032 Brief About the Programme: Learn the tools and processes to find the right solutions to most any problem or situation.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Distinguish root causes from symptoms to identify the right solution for the right problem.

Program Content: • • • • • • • • 140

The Importance Of Clear Communication In Preventing Problems Problem Solving & Decision Making (Includes Exercise) 'Owning' The Problem • The Positive Alternative Problem Solving & Decision Making Models • Review Of Problem Solving Models Benefits Of Using Models • Defining The Problem Convergent & Divergent Problems • Logical Problem Solving & Decision Making Schedule Of Further Actions • Guidance For Problem Solving Meetings Creative Problem Solving & Risk Taking • Defining Problems Needing Creative Thought FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


SALES SKILLS - CMD 030 Brief About the Programme: This course contains many exercises, role-plays, and guidelines to help the delegates master the sales skills during the course and start applying their newly acquired knowledge to their professional lives straight away.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Sell using a structured framework and have the right mentality to maximize your conversion.

Program Content: • Why People Buy? • What Framework Should You Follow When Selling? • What Strategies Should You Follow? • What is The Best Way to Structure Your Sales Pitch • How to Use Modern Approaches of Selling? • How to Present Yourself Optimally Using Psychology?

STRATEGIC PLANNING SKILLS - CMD 028 Brief About the Programme: This course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic thinking.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Identify strategic planning issues in order to develop a unique competitive advantage & determine the best approach to effectively implement your strategic planning.

Program Content: • Strategic Planning Principle

• An Overview of the Strategic Planning Process

• Understanding Your Organization’s Mission

• Assessing the External Environment

• Understanding Your Internal Environment

• Formulating Your Strategic Planning

• Competitive Strategic Planning

• Ensuring Strategic Alignment

• Strategic Planning Execution

• A Strategic Planning Process

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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STRESS MANAGEMENT - CMD 003 Brief About the Programme: This course walks through many aspects of stress management such as time management, people skills, motivation, diet, influence techniques, right mentality, assertiveness and so on.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Understand how stressed you are, what it means for you and how it impacts your life,Anticipate and resolve stressful situations systematically using time-based and people-based techniques.

Program Content: • • • • • • •

What are the myths about stress • What is stress How to take advantage of stress to increase your performance What is the impact of stress at individual or organizational level How to monitor yourself to detect the early signs of stress How to interact with people and manage your stress to get maximum results How to use the power of mind to its fullest capacity to get back in control of your life How to organize and use time management to increase performance and reduce stress

SUPERVISORY SKILLS - CMD 023 Brief About the Programme: Thisprogram enables delegates to be more effective and efficient in their work to examine the principles of Time Management, Effective Planning and Self-organization.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: A comprehensive knowledge of the skills and techniques required to be an effective supervisor, a greater awareness of yourself and the ways to get maximum performance from those you manage.

Program Content: • Defining Supervisory Management

• Leadership Styles

• Motivation

• Setting Goals & Objectives

• Time Management

• Planning & Organizing

• Effective Delegation

• Team Building

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FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


TEAM BUILDING - CMD 016 Brief About the Programme: A group becomes a team when each member is sure enough of himself and his contribution to praise the skill of the others.The program helps to coach systematically to help others achieve more and become their trusted team member.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Identify how teams progress overtime and how does this impact team members and the leaders’ leadership style, it alsohelps to deliver constructive feedback and praise efficiently while paying attention to both verbal and non-verbal communication.

Program Content: • Ideal Teams

• Team Life Cycle

• Team Roles

• Network Effect

• Emotional Intelligence

• Team Coaching

TIME MANAGEMENT Brief About the Programme: This course is continuously updated to reflect the progress in productivity tools as well as new methodologies that help delegates to become more productive in the long term.

Who can attend: Anyone who desires to enhance one’s management skills.

LEARNING OUTCOME: Control your thoughts with the right attitude so that you maximise your time efficiency & Plan efficiently for your goals and your mission.

Program Content: • Attitude Towards Time

• Planning

• Organising

• Dealing with People

• Define Goals

• Eliminate Unnecessary Stuff

• Handling Meetings

• Managing Your Habits

• Automate Everything

• Advanced GTD

• Managing E-mails FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

143


TRAIN THE TRAINER Brief About the Programme: A Comprehensive Course on Train The Trainer, Utilizing the Latest Research in Learning and Effective Transfer of Knowledge.

Who can attend: The Trainer the Trainer course is suitable for anyone who aims to become better at training.

LEARNING OUTCOME: Demonstrate your training capability by presenting a short course &Use Accelerated Learning principles and suitable instructional methods to deliver effective courses.

Program Content: • How to Deliver Using Effective Verbal Communication Skills? • How Learning Works?

• How to Sequence Your Content?

• How to Present Your Content

• How to Plan Your Training?

• Training Presentations

• How to Master the Art Delivery?

• Training Exercises

• Training Demonstrations

TRAINING NEED ANALYSIS Brief About the Programme: Identification and Analysis of Training Needs is designed to enable you to identify training needs at an organizational, group and individual level, in a way that supports the corporate strategy and takes into account current and future needs, and human and cultural factors.

Who can attend: Identification and Analysis of Training Needs is recommended for trainers, managers and other specialists who are responsible for the identification of training needs on an on-going basis at organizational, group and individual levels within organizations.

LEARNING OUTCOME: Describe a wide range of methods for identifying and analyzing training and learning needs at organizational, functional and individual levels.

Program Content: • • • • 144

What Is Needs Assessment? • How to Gather Information. Needs vs Wants Surveys. • Goal Analysis. Target Population Analysis. • Contextual Analysis. Develop and Present a Training Plan to Management.

• Feasibility Analysis. • Task Analysis. • Body Language

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR


UAE LABOUR LAW Brief About the Programme: Understand the key principles of the labour laws of the UAE and the regulatory andenforcement trends at the Ministry of Labour.

Who can attend: This course has been developed for all HR professionals within the UAE industry sector. It would also be highly beneficial for those working as company secretaries, legal heads who have had minimal formal training in labour law and wish to consolidate their experience in the region

LEARNING OUTCOME: Adhere to the labour law when recruiting and learn how to handle downsizing & redundancies, manage the legal requirements that organizations have to fulfill l in relation to salaries, leave and other benefits

Program Content: • Labour Law in the UAE

• JAFZA (Jebel Ali Free Zone) Employment Law

• DIFC Employment Law

• TECOM Labour Law

FOR BATCH & FEE INFORMATION, PLEASE CONTACT THE COURSE COORDINATOR

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Zabeel International Course Directory  
Zabeel International Course Directory  

A complete description of all our courses, trainings and programs. Browse and find the right course to help you take your career to the next...

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