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your Norfolk Issue 42 • Autumn 2013

Norfolk County Council’s magazine for all residents

Don’t miss

Putting People First folk Nor tting Pu ple Peirost... F

We need your views on the Budget See page 3

Helping Bradley be the best See page 16

P7 Breaking down barriers to employment P8 Can you get Better Broadband? P9 Calling all entrepreneurs P10 Swaffham gets a Flexibus P12 Free support for families

P14 School admission dates P18 Do you need a flu jab? P19 Free fire safety checks

Win tickets

Behind the scenes of the Roman Empire p23

Norfolk County Council

What’s on near you See page 22

first words


If you need this magazine in large print, or in an alternative version, please contact Norfolk County Council on 0344 800 8020.


We can’t do this without your help. That’s why we’ve set up the biggest consultation that has ever taken place in Norfolk. We need to listen to your views and find out what you think we should spend our limited income on. After all, it’s largely your money and your services. We have been very clear about our priorities for Norfolk people, which you can see opposite. We know there are many other calls on the Council’s resources and activities and we will continue to do our best to meet them, but firmly believe that by concentrating on priority areas, we will achieve the best results for you. Our continuing commitment to providing caring services is reflected in the lower percentage reductions we have proposed in the budgets for children’s services and vulnerable adults. Only by working together, can we expect to close such a massive funding gap and even hope to keep the level of service cuts needed to a minimum.

George Nobbs Leader of Norfolk County Council

Contacting Norfolk County Council Norfolk County Council provides a range of services for people who live, work or do business in Norfolk. They include education, social care, highway maintenance, libraries, museums, fire and rescue, economic development, trading standards and waste disposal (for kerbside collections contact your district, borough or city council). Unless otherwise stated, you can call us on the number below to talk to us about any of the County Council services mentioned in the magazine. Calls cost the same as to a standard landline. 0344 800 8020

Your Norfolk is distributed up to three times a year for about 14p a copy. It is printed on chlorine-free paper from managed forests. The next edition will be online and published December 2013. Subscribe at

1938 CB

© Archant

The money that Norfolk County Council receives from the Government in order to provide all the services that you need and use, has been drastically reduced over the last three years. We, as your Council, have already made cuts of £140m and that hasn’t been done without pain and sacrifice. Now, however, the Government is to reduce its financial support even more. It will cut its grant to the Council by another £91m over the next three years, even though demands for many of the services we have to provide will continue to rise. In total it means we need to cut another £189m from our spending. That will mean even tougher decisions than before. Every council in Britain is in the same position. We must live within the budget provided – however difficult that will be. We have started by setting our own house in order but that can only do so much. Let there be no doubt there will also need to be serious reductions in services and we will be honest about it. When we propose cuts we will say so and not try to disguise the fact.

budget Our priorities are: Norfolk County Council is the elected body representing everyone living in Norfolk. That means sometimes we have to take tough decisions that affect you. Our ambition is for everyone in Norfolk to succeed and fulfil their potential. By putting people first we can achieve a better, safer future, based on education, economic success and listening to local communities. But, as a result of cuts in Government funding, changes in the responsibilities of councils and inflation, we face a funding gap of £189m for the next three years. There is no escaping that a gap of this size means we will not be able to continue

providing the services we provide now. In the past three years our spending has reduced by £140m. In the same way as some of the reductions were controversial then, many of the proposals we are consulting on now will be unpopular. It would be better if we did not have to make them – so we will continue to try to find ways to avoid or reduce their impact. We need your help. As well as suggestions for areas where we could look for efficiencies and savings, we want to know which services you value most and what you think we could do less of or stop doing altogether.

Our savings proposals At present, we have identified Over the summer we have savings proposals that add up talked with many organisations to £140m. to share the scale of this financial challenge and discuss how, by If they are accepted, we will working more closely together be on course to set a balanced and joining up more, we may be budget for 2014/15 as we have able to find new ways of closing to. That is not to say we are the gap. happy with the proposals, as we How we spend it 2013-14 know some will mean Where the money is currently spent difficulty and Cultural Services hardship. 2% Direct funding to schools Current estimates 37% Adult Social Care mean we will still 23% need to find some £19m in 2015/16 Children’s Services and £27m in 11% 2016/17 just to Finance General get to a balanced Environment, Transport 6% budget position for and Development Resources Fire and 12% 7% Rescue Service those years. 2% • Children’s Services includes funding for schools and keeping children and young people safe. • Adult Social Care includes funding for helping older people remain independent.

Excellence in education We will champion our children and young people’s right to an excellent education, training and preparation for employment. Real jobs We will promote employment that offers security, opportunities and a good level of pay in jobs countywide. Good infrastructure We will make Norfolk a place where businesses can succeed and grow.

We will fulfil these priorities by: • Standing up for the interests of people in Norfolk – arguing for resources and investment • Promoting prosperity by championing homes, jobs and local economic success • Working to increase opportunities so that everyone can fulfil their potential • Listening to, learning from and working with our communities so local solutions can improve the quality of life • Ensuring people get as high quality services as we can afford and clear information about them • Stepping up our efforts to be as efficient as possible, being open to your views and helping your elected representatives influence decisions.

• Environment, Transport and Development includes funding for our roads and transport network, waste management and recycling, supporting businesses and Trading Standards. • Cultural Services includes funding for libraries, museums, archives and arts.


folk Nor tting le Pu p o Peirst... F

budget Not all services have been asked to save the same percentage 30 25 20 15 10

Resources (ICT, HR, Communications, Policy and Performance etc) 26%

Which services face the biggest percentage saving

Environment, Transport and Development 11% Cultural Fire and Services Rescue Children’s Service Services Adult 8% 6% 6% Social Care 5%

5 0

The County Council is committed to Putting People First. So it has not applied the same proposed percentage savings target to all its services. The Council proposes that the ‘people’ services – principally those for children and vulnerable adults – should have a smaller percentage budget reduction. However, because the people services have by far the biggest budgets and spend the most, the total needed is still a very large sum of money over the three years.

We have grouped our savings proposals into two main categories 1) Cutting our own costs These proposals would save £74.7m over the next three years, focussing on cutting our own costs and getting ever more efficient – delivering a much leaner council with fewer managers and more streamlined business processes. These proposals account for more than half of the total savings we have identified so far. They see us reduce or cut budgets in areas such as training, travel, events and communications. A large part of the savings will be made through improved use of technology and the way we buy goods and services. As these changes are mainly internal, we are getting on with them already. However, they will still be very tough to deliver and mean some difficult and painful 4

decisions about jobs and valued internal services which support the County Council’s work. 2) Service changes, reductions or cuts These would save £59m over the next three years. We are proposing to save money by, for example, putting more services in place to help prevent children going into care, and by working with families so that more children can remain at home. This would not only save us money, it is also better for children and young people to stay with their families. Many of these are not easy proposals to make or deliver and if agreed, mean that many people will experience some change or cuts, or be asked to pay for services they currently get free of charge, or to pay more.

If the opportunity arises, even after we have finished the consultation and are implementing proposals, we will roll back from service cuts. Proposals include: • Asking some people who currently get free travel to day services to pay in future • Cutting the budget we have to arrange packages of social care for vulnerable adults • Limiting the use of personal budgets • Reducing the frequency of some mobile library visits and reducing the amount of arts grants we give each year • Charging for some services people currently receive free • Reducing the amount of transport subsidy we currently give to students aged 16 to 19.

folk Nor tting le Pu p o Peirst... F

budget Further freeze on council tax If we wanted to cover the £189m shortfall by raising council tax, we would have to put up the share you pay to us by 63% over the three years (or over 20% a year). This is not acceptable. So the County Council has no

plans or proposals to increase its share of the council tax and the proposals in this consultation do not assume any increase for next year or for 2015/16 and 2016/17. Currently, by keeping council tax at its present level for next year, the County Council can

expect a one-off grant from the Government worth an extra £3m. However that is ‘one-off’ money which does not go into the Council’s base budget and so is not available to spend in future years.

Responding to the consultation Norfolk County Council would like your views on its priorities, approach and the full set of savings proposals which you can see at puttingpeoplefirst If you need a hard copy, or the information in a different format, such as large print, audio or Braille, please call 0344 800 8020 or email haveyoursay@

Norfolk County Council would like your views...

NORWICH, NR1 2DH You don’t need to use a stamp.

We need your views by Thursday 12 December 2013. When responding, please state whether you are responding as an individual or representing the views of an organisation.

However, if you want to help the council save money please use a stamp and send to this address: Norfolk Putting People First, Norfolk County Council, Room 501, County Hall, Martineau Lane, NR1 2DH

If you are responding about a specific efficiency and savings proposal, please help us by making it clear which proposal your comments are about.

Some of these savings proposals will be the subject of more detailed consultation with key stakeholder organisations and people who use services.

You can respond online at puttingpeoplefirst

Receiving your comments Given the scale of the responses anticipated and the timescales, the County Council will be unable to respond to individual questions or comments. However, members will consider all the consultation responses very carefully before making final recommendations.

You can email your response to: Or you can respond in writing to: Freepost Plus RTCL-XSTTJZSK, Norfolk County Council, County Hall, Martineau Lane,

How the County Council will make a decision

The public consultation closes on 12 December 2013. During January, Overview and Scrutiny Panels will review the proposals in the light of the grant settlement we receive in December, and the views expressed during the consultation. Views from these panel meetings will then be fed through to Cabinet for its meeting on 27 January 2014. At this meeting, Cabinet may agree the proposals, amend them or make new ones in the light of what they have heard and will recommend a budget to Full Council. It is the Full Council, of all 84 councillors, that will decide and agree the budget on 17 February 2014. The County Council will publish its final budget on the website at 5

folk Nor tting le Pu p o Peirst... F


Giving your views We welcome views in general on: Our priorities for Norfolk people and their impact on you Please fill in the box below

Our approach and strategy for bridging the funding gap Please fill in the box below

Other things you would like to be considered before councillors set the budget on 17 February 2014, for example, ideas and suggestions for different ways of supporting or delivering change Please fill in the box below

Our package of proposals taken as a whole. For example, have we prioritised the services that matter most to you? Please fill in the box below

Our individual savings proposals, which you can see at Please fill in the box below

The Council’s proposal to freeze its share of the council tax you pay next year and for 2015/16 and 2016/17 Please fill in the box below

Please continue on a separate sheet if necessary. About you (optional) Gender …………… 6

Age ………

Postcode ………………

See page 5... for how to send us your views...

Tha you fnk takinor g part



apprenticeships supported through our Apprenticeships Norfolk Fund

Careers support for young adult carers

Students learn gardening and harvesting skills at Holt Hall.

Courses break down barriers to employment Norfolk County Council Adult Education has joined forces with employers across Norfolk to help adults with learning disabilities prepare for the world of work. Each Future Factor course develops core areas such as confidence building, communication, social and team building skills, independent living and skills for work. They are all hosted by an employer, including Asda in King’s Lynn, Holt Hall, The Rookery care home in Walcott, St Martins Housing Trust in Norwich, the Community and Enterprise Centre in Attleborough and Merchants’ Place in Cromer. Our Support into Employment teams know the employers and job market in their areas, and identify people who would benefit from the course to make them work ready.

Learners become used to being part of a workplace community and the courses also break down barriers around employing people with learning difficulties. Steve Russell, western team manager, said: “It’s been a brilliant year for success stories. Lisa, one of the students here, has shown so much potential, but she has always lacked the confidence to sell herself. “Coming on the course helped her find her voice again to be able to go into an interview at the local Wetherspoon hotel – the Globe Hotel in King’s Lynn. “We only went there to get a work experience placement really, but she sold herself so well the man just said ‘I’ll give you a job’.” Find out more adulteducation

Extra support is available to help Norfolk’s young adult carers as they look to find employment and launch their careers. Sixteen to 24-year-olds who care for a family member and live in King’s Lynn, Great Yarmouth or Norwich, can contact Norfolk Carers Support for one-to-one advice about further education, employment and benefits, as well as social and respite opportunities. Because of their caring role, many young adult carers miss out on opportunities available to their friends. Norfolk Carers Support is one of a number of organisations throughout Norfolk offering advice to carers. This three-year project has been made possible thanks to lottery funding. Young carer 18-year-old Ricky Buckland, from Great Yarmouth, said: “The support will be there as and when you need it. And it will give you that little break from home, by meeting outside of your home, school or college.” Find out more Careers support for young adult carers 01603 219924 Support for all carers Norfolk Carers Helpline 0808 808 9876 7

19,700 homes and businesses

economy £5.4m EU rural

development funds used to boost the local economy in targeted parts of rural Norfolk. We are looking to expand the programme next year ruraldevelopment

£3.1m the European

Union funds secured through Hethel Innovation, for a £6m extension to the awarding winning Hethel Engineering Centre, to support 24 start-up businesses and create a further 160 jobs.


the number of business start-ups supported through Enterprise Norfolk.

Read more... A47 Alliance...

Page 11

expected to be able to receive Better Broadband services by the end of 2013

Better Broadband rolls out Our Better Broadband for Norfolk (BBfN) programme in partnership with BT is starting to make a difference to people’s lives. The first broadband services using the new fibre network became available in July. The village of Croxton and parts of Thetford were the first to have their new broadband cabinets ‘switched on’ and more are joining them, with 100 areas of Norfolk set to be able to receive better broadband by the end of 2013. Announcements of more areas to benefit will be made roughly every two months. We’re updating the BBfN website each time new services become available from internet service providers, so visit

www.betterbroadbandnorfolk. to see if you are in a ‘better broadband’ area already and what you will need to do next to improve your service. Much of BT’s network is in the public highway so there is sometimes a need for temporary road closures to safely accommodate traffic and the large equipment needed to work on the new infrastructure. We are sorry if this causes inconvenience but it will be completed as quickly as possible, and it is needed to bring better broadband to Norfolk. To find out about all current and planned roadworks near you (not just those required for BBfN) please go to

Housing boost for Great Yarmouth

A housing development designed to boost the Great Yarmouth housing market is now complete and homes are ready to be snapped up. The 19 houses of Royal Britannia Crescent have been built on part of the town’s old Beach Coach Station and three of the properties are social homes. It is the first initiative from the Great Yarmouth Development Company (GYDC), with Norfolk County Council and Great Yarmouth Borough Council pooling skills and resources. Royal Britannia Crescent has been named in honour of the royal ‘Britannia’ steam locomotive which used to run from Stratford to Great Yarmouth in the 1950s. The housing development is near to local schools, the town centre and the beach. NPS Group designed and project managed the scheme, while RG Carter carried out the construction work. GYDC is set to start delivering 12 more homes over the next year in Bradwell, 8

Caister-on-Sea and Martham. Pictured: From left, Mick Castle, a Director of the Great Yarmouth Development Company; Melvyn Stone, NPS Group; Trevor Wainwright, the Leader of Great Yarmouth Borough Council; George Nobbs, Norfolk County Council Leader and Cabinet Member for Economic Development; Saul Humphrey, Regional Director for RG Carter.

Did you know? The Norse Group, wholly owned by Norfolk County Council, supports one in 50 jobs in Norfolk

Choose Your Future

Pictured: Sue with her son Noah

Calling all entrepreneurs! Are you considering setting up or expanding a play group, pre-school or nursery? Norfolk County Council has made advice and funding available that could help make your plans a reality. The County Council has £1m available in capital grants and/ or loans to encourage the creation of new childcare places for two-year-olds. And, together with our district, borough and city council partners, we also offer a dedicated mentoring and advice service to support new business start-ups through Enterprise Norfolk. At the time of going to press, Sue Daynes had opened the Noah’s Ark nursery at Wymondham College for the Autumn term. She said: “For me, setting up a nursery was a lifestyle choice. My husband works abroad and I was often working six days a week as a college teacher. I’ve got a 16-month-old son and I wanted to be able to spend

more time with him. “When I spoke to Enterprise Norfolk, I’d already done quite a lot of work on my plans, but it was very reassuring to know I was on the right track, it gave me the confidence to carry on. “And they made it clear they were there if I needed any more support. I would have also been very interested in the childcare loans and grants, had they been available at the time. “There were three weeks where I worked from 8am to 11pm every day, but I had to keep going and remember I was ultimately doing it so eventually my son Noah and I will have more time together. So yes it is hard at first, but I would definitely recommend others to go for it – you only live once, after all.”


Families and Early Years support... Pages 12/13

Careers convention Norfolk Showground Thursday 28 November An opportunity for young people to learn about exciting and rewarding careers in energy, engineering, construction and manufacturing. It’s a chance to speak to employers and find out about careers with prospects in the local area. Ideally for year 9s and upwards. To book, speak to your form teacher. For information, go to and click on events.

Two-year-old childcare fund

Existing and new early learning and childcare providers can apply to our £1m investment fund to increase the number of places they have available for two-year-olds. The capital fund supports new facilities or extensions. Go to Two-Year-Old-Fund

Enterprise Norfolk

Enterprise Norfolk is led by Norfolk County Council in partnership with local district, borough and city councils. Mentoring, workshops and support are available for new business start-ups, contact your local council or go to enterprisenorfolk 9


Live in Aylsham, Reepham or Norwich? Norfolk Car Club has cars to rent in your area. • 0845 602 8030

Keeping you moving on our roads Norfolk County Council is working to keep you safer on Norfolk’s roads this winter. We have taken delivery of 25 new gritting vehicles for this coming season and our remaining fleet of vehicles have had their summer overhaul. The county’s seven salt barns have also been restocked. We don’t have the resources to treat all Norfolk’s roads because of the time it would take and the cost, but during last winter’s severe weather, 2,063 miles on our priority network were treated 159 times between mid-October 2012 and mid-April 2013. Remember, preparation is key in the lead up to winter. For tips, advice and links to other sites go to

Contract to save up to £53m

A new contract for maintenance and construction work on Norfolk’s 6,000 miles of county roads could save the county’s taxpayers up to £4.4m a year – £53m if the contract runs its full 12-year term. The contract awarded to Lafarge Tarmac is worth up to £480m and includes major maintenance of Norfolk’s roads and highway projects of up to £10m. The projected savings have been calculated based on costs and work levels during our previous road maintenance contract. In the new contract are commitments for: • Faster reinstatement of white lines and site clearance after works • Direct employment of 12 apprenticeships at any one time, plus more in the supply chain • High rates of recycling. 10

Find out more For information ranging from gritting routes to winter events Our blog at #Norfolkwinter

New Flexibus for Swaffham area Flexibus offers a very convenient, local service for the price of a regular bus fare and a new bus now connects Swaffham and surrounding villages. All the buses are accessible, with space for wheelchairs, child buggies and shopping. The bus serves Beeston, Bittering, East Lexham, Great Dunham, Great Fransham, Helhoughton, Litcham, Little Dunham, Longham, Mileham, the Raynhams, Rougham, South Acre, Sporle, Tittleshall, the Weasenhams, West Acre, West Lexham and Whissonsett. Most journeys need to be pre booked. Gressenhall to Swaffham From Monday to Friday during the school/college term, there’s an early morning scheduled service from Gressenhall, departing at 7.10am. The return

Flexibus also operates in Harling, Wayland, Wymondham and North Walsham. Visit or call 0344 800 8020. bus leaves Swaffham at 5.25pm. There is no need to pre-book your journey. Saturday service to King’s Lynn On Saturdays, Flexibus offers a through service to and from King’s Lynn. If you are travelling from Tittleshall, Weasenham, Mileham or the Raynhams, you need to pre-book your trip. All other stops are scheduled. Swaffham Flexibus is operated by West Norfolk Community Transport and supported by Norfolk County Council. Find out more For more information about Swaffham Flexibus and to book 0300 123 1145 flexibus


Travel smart on Park and Ride Look out for a new hassle-free way of using Norwich Park and Ride when smartcard payment is introduced this autumn. The smartcard will give discounts on all new Park and Ride prices compared to using cash – and off-peak travel will be cheaper than ever. In the future, Norfolk County Council wants to see a whole range of other services across Norfolk accepting the card as payment, not just buses. The card will hold an amount of money, or the Park and Ride season ticket that suits you. With the option of automatic topups, you will always have a ticket and won’t need to search for cash. So switching to a smartcard will be easier, quicker and cheaper. It will also make your journey greener by cutting down on paper tickets. Look out for an autumn launch date. Visit parkandride to find out more. The initial roll out of the smartcard on Park and Ride has been funded from the Department for Transport’s (DfT) Better Bus Area Fund, and the DfT has awarded us a further £2.5m to become a national pilot for smart ticketing, rolling it out

Why use a smartcard? ✔ Save time boarding the bus ✔ Save money ✔ Avoid the hassle of finding loose change ✔ Go green and avoid paper tickets ✔ More convenient ✔ Renew season tickets with ease. across all Norfolk bus operators by 2016. Price changes Park and Ride pricing is changing, with the introduction of anytime and offpeak fares. Anytime fares will increase, accompanied children aged between five and 15 will pay a fare, and the group ticket is also changing. However, most off-peak fares will be cheaper, and there will be lower fares for 16 to 19-yearolds. The introduction of these changes is being held until the new smartcard is available, offering savings compared to paying cash. The changes are being made to encourage more people to use the service off-peak, and, as agreed after the 2010 Big Conversation budget consultation, so that overall prices better reflect the real cost of running Park and Ride.


Gateway to growth

Organisations across the east of England have joined forces to step up the campaign for an A47 upgrade. This summer, Transport Minister Stephen Hammond announced an accelerated A47 feasibility study, while in September he travelled the route and met supporters and members of the Alliance to discuss improvements. The A47 is the main strategic route linking Norfolk to the Midlands and the north on one side and to central/northern Europe on the other. At the moment it is largely single carriageway, which means slow and unreliable journeys. Led by Norfolk County Council, the campaign now covers the whole of the route from the A1 at Peterborough to the deep water port at Great Yarmouth. Supporters and members include MPs and MEPs, county, city and district councils, Local Enterprise Partnerships, businesses and road user groups. Our research shows that dualling parts of the route, improving junctions and creating a new river crossing in Great Yarmouth, would, within 20 years, make the A47 a true gateway to growth. It would create more than 9,600 more jobs in Norfolk and increase the county’s economic output (GVA) by £390m a year. Find out more 11

families Are you looking after someone else’s child?

When a child under the age of 16 (or 18 if the child has a disability) lives with someone who is not a close relative for 28 days or more this is known as private fostering. Common examples of private fostering arrangements are: • A child living with a friend’s family • A child living with someone from their extended family such as a great aunt or a cousin • A child who was adopted in another country where the adoption is not legally recognised in the UK. Norfolk County Council has a duty to make sure that all privately fostered children are safe and supported, so we need to know about any private fostering arrangements in the county. We work with the child, parents and private foster carer to make sure that the best possible arrangements are made for the child. So if you think you are involved with a private fostering arrangement – whether that’s as the parents, carers, child or a professional working with the family – call 0344 800 8020 or contact us online at uk/privatefostering. Contact us even if you’re not sure that private fostering applies to you. Find out more privatefostering 12

Contact our Family Information Service or find us on facebook

Library services for families

Sharing stories is all about having fun together and it’s never too early to introduce babies to the colourful world of books. Everyone who registers a birth can sign their baby up for a Norfolk County Council library card at the same time. You’ll get a Bookstart pack from your health visitor at around eight months and one from pre-school for three to four-year-olds. These include books to share with your child and information on library activities and services. If you haven’t received a pack, just ask at your local library. Reading helps children develop language, listening and communication skills and our libraries have lots to offer young children and their parents and carers. It is free to join the library and borrow books and there is something to suit every child. Our free Bounce and Rhyme times are a great way to meet people, while the Positive Parenting section can help whether you are a new or experienced parent, foster parent or grandparent.

We understand the needs of young children We want parents, carers and children to feel welcome, happy and comfortable in the library so there’s no need to worry about tantrums, books being pulled off the shelves or the need to feed or take a child to the toilet. Don’t worry if you are a little late in returning the books as no overdue charges are made for under-fives. We also know that young children may accidentally damage books and make no charges for this either. Families can also use library computers and the internet for free, and get information on local services. Libraries are a great start, in all Find out more sorts of ways. Are you making the most of what the library service has Ask at your local library or to offer the whole family? libraries

early years

Is your two-year-old eligible for free childcare?

Harrison gets bored at home, so it’s good to plan the day around coming here. It’s great for him to be able to play with other children. Last week he didn’t want to leave! Dad Andy Leeper-Taylor

It’s nice to meet other parents and there’s lots of stuff for the little ones to do. Plus it’s free – people can’t afford to pay every time they want to go out. Mum Stacy Murfit Stay and Play sessions are a great way to spend an hour or two with your child and other families doing activities such as messy play, cooking and music – Your Norfolk went along to a Stay and Play session at Dereham Children’s Centre.

Get the most out of your Children’s Centre If you have a child or grandchild under five, why not visit your local Children’s Centre? Because they are at the heart of the community, it’s a great chance to meet and make friends with other local families. Family health information and support is available at every centre with many running child and baby health clinics, parenting support classes and health check-ups. While

the wellbeing classes held at some centres let you try new experiences like baby yoga and baby massage. And if you’re looking to get back into work, Children’s Centre staff can give you information on local childminders and nurseries, help you to enrol on a suitable training course, search for local jobs and access tax credit and benefit advice.

Find out more To find your nearest Children’s Centre visit... childrenscentres • There are 53 Children’s Centres across Norfolk, so there will be one near you • All under-fives and their families are welcome • Children’s Centres are free to join and most activities are free • Once you’ve joined you can go along to any Children’s Centre in Norfolk.


School admissions deadlines for 2014... Page 14 13


Did you know? From summer 2015, young people will stay in education or training until their 18th birthday

School admissions 2014

If you have a child due to start or change school in September 2014 you need to apply to Norfolk County Council for a school place for your child. You can apply at www.admissionsonline.norfolk. between the opening and closing dates for each round. When you apply online, you will get an email on the offer day, telling you which school your child has been offered, before the letters are sent out. Pupils joining reception classes in September 2014 For pupils born between 1 September 2009 and 31 August 2010, if parents do not receive a pack by the end of October 2013, they should

request one. Applications must be returned or completed online by 15 January 2014. Decisions will be posted on 16 April 2014. Pupils transferring to junior schools in September 2014 Pupils in their last year at a first or infant school will be sent an admissions pack via their current Norfolk school from 12 November 2013. Applications must be returned or completed online by 15 January 2014. Decisions will be posted on 16 April 2014. Pupils transferring to secondary schools in September 2014 If your child is in their last year at a junior or primary school,

Helping you keep your child safe in clubs and activities Children and young people can get a lot out of organised clubs and activities, where they can gain social and life skills, as well as have fun. But as a parent or carer, you need to check how it is run. Even if the organisation seems professional, you should not make any assumptions.Top questions to ask: • Has the club or activity got a child protection policy? • How are the staff and volunteers selected? 14

Ask if the organisation undertakes Disclosure and Barring Scheme (DBS) checks (previously CRB checks) for staff and volunteers • Has the club got a safe use of the internet policy? • Has the club got a first aider, and what is the health and safety policy? Find out more Download an information leaflet www.nscb.norfolk.

they should have already received an admissions pack. Applications must be returned or completed online by 31 October 2013. Decisions will be posted on 1 March 2014.

Find out more admissions admissions@

A Good School for Every Norfolk Learne r

We want all Norfolk’s schools to be ‘good’ or ‘outstandi ng’ within three years. Our strategy will see: ✔ Closer monitoring of all schools, including academie s and free schools. ✔ Tougher interven tion in schools that don’t improve. ✔ Stronger schools to be paired with other schools, to help them move from ‘requiring impr ovement’ or ‘satisfactory’, to ‘goo d’ or ‘outstanding’. Mick Castle (pictured) , Cabinet Member for Schools, said: “Our role is to support and ch allenge schools to deliver th e very best education and this pl an reflects the much earlier inte rvention and tougher action we are taking to ensure that Norfolk’s schools improve.”

community Food waste champions

One of the Lorina Bulwer samplers

A new exhibition at Time and Tide Museum of Great Yarmouth Life is exploring how people have created textiles as a form of personal therapy. At the heart of the show are some of our most fascinating and poignant objects: two threemetre long embroidered ‘letters’, made by Lorina Bulwer while she was an inmate in the Female Lunatic Ward of Great Yarmouth Workhouse in the early 1900s, and the counterpane and bed hangings made by Anna Margaretta Brereton while mourning the loss of her eldest son in 1800. They will be shown alongside significant loans, including a work by Tracey Emin, as well as Elizabeth Parker’s sampler from the V&A collections, which has inspired contemporary artists.

Steve Miller, Head of Norfolk’s Museums and Archaeology Service, said: “The exhibition highlights how textile arts have been a means of therapy for centuries. We will be exploring some of the issues raised with mental health groups, including through our links with MIND. “We are grateful to Arts Council England for their support for this ground-breaking exhibition and the exciting programme of talks and events.” Frayed: Textiles on the Edge is at Time and Tide until 2 March 2014 Find out more museums http://frayedtextileson

© Archant

Textiles on the Edge

King’s Lynn Children’s Centre staff are flying the flag for reducing food waste. This summer, Norfolk County Council trained 11 members of staff from the Vancouver Children’s Centre as Food Waste Champions. They will now spread the Love Food Hate Waste message as part of the programme on offer at their Children’s Centre. Equipped with a training manual, display material and some recipe cards as giveaways, the new recruits are ready to share their knowledge. Amy Bunting, family worker, said: “It gave us a deeper insight into how much of a problem food waste has actually become. As a Children’s Centre, we will take the Love Food Hate Waste materials out to open days and groups and we will also be running short courses. We feel it will be very beneficial for families, and help them financially too!” Find out more For tips, recipe ideas and meal planners foodwaste The free Love Food Hate Waste App has arrived on iPhone and Android and allows you to easily keep track of food planning, shopping, cooking meals and making the most of leftovers. Download the app at app 15


Changing lives More than 600 families have been supported to take the first steps in finding work and dealing with their children’s behaviour as part of a new partnership project. Norfolk Family Focus (NFF) works with families who are beginning to feel the strains of unemployment, issues at school or crime and anti-social behaviour, helping them get back on track before problems get too serious. It is led by Norfolk County Council, and brings together the county’s district councils, the Department for Work and Pensions, Norfolk Constabulary, Dawn Bloom (pictured) is a personal advisor with the Department for Work and Pensions, seconded to NFF. Her aim is to get parents back into the workplace. She explained: “The best way out of poverty is to get people into work. One man I worked with had a potential job interview, but he’s got a criminal record, including theft. “I rang the employer and said you’ll be missing out on a really good opportunity if you don’t see this man. “I explained he wanted to do it for his son. Now the employer’s going to give him a chance and meet him himself.” 16

health services, probation, youth offending, schools and voluntary agencies. NFF has supported 613 families in its first year and has a target of 850 families in the year ahead. Carey Cake, co-ordinator for the early help programme, said: “It’s about working with the family as a whole and making sure the different agencies work together. “So there might have been an incident at home where the police have been involved, and the school might not know why the children are tired and upset the next day. We also don’t want the family to be saying ‘well we’ve just told our story to someone else’.” Families are invited to explore their problems and, with support, develop their own plan to turn their lives around. Naomi Wollacott (pictured), partnership coordinator for the east, explained: “We lay out a storyboard with the family. It has a family tree to make sure we know everyone who’s involved in family life, and involves people in the local community too – perhaps the next door neighbour who comes over to help out almost every day. “And it includes key activities, for example, when a child goes back to school in September, so we might offer a bit more support around that time. But the family is always in control.”

Bradley’s trip of a lifetime Bradley Slater beat the odds to become one of just 12 Army cadets nationwide to be picked for the prestigious Argonaut Challenge in Canada this summer. The 15-year-old, who lives with his foster parents in Mundford, saw off competition from 8,000 other applicants to be part of the six-week challenge, which included endurance tests and outdoor pursuits. Jamie Field, Bradley’s Norfolk County Council family support worker, said: “The trip was several months in the planning. “I met the Colonel in charge just before he left and he said it was a once in a lifetime chance for Bradley. And it was one of the Ben Blunt, Norwich-based NFF coordinator, said: “Parents often feel they are being controlled by their children’s behaviour. Our support is often about them taking control of the situation again.” Michelle* from Norwich has been bringing up her two children on her own since her

Investment in Children’s Services

Bradley Slater with his family support worker Jamie Field. nicest moments in my job.” The straight A-grade student at the Iceni Academy in Methwold said foster parents Sylvia and Ted Badger and his care workers supported and encouraged him to constantly aim for the top in his dream to become an officer in the British Army. “Jamie is great. I can ring him up for advice, and he’ll say ‘well, in my experience…’. I can talk to him whenever I need to. “And my foster parents don’t let me get too cocky. Which means I’m constantly striving to do better. “One of my favourite subjects is history, but I want to be part of history, not just read about it in books.” divorce. She hasn’t worked since the birth of her daughter Sarah* seven years ago and has been struggling to keep her 16-yearold son Paul* in school as he has behavioural problems. But with help from family practitioner Roy Sholay and Elliot Coulthard, from the targeted support team, she and her family

are starting to get back on track. Michelle said: “I felt the school just didn’t understand Paul’s needs and I couldn’t get a job because I could get pulled out at any time if Paul was having difficulties. “Roy and Elliot have been brilliant – they never let me down and I feel so comfortable talking to them. They helped me out with the school, they are finding courses for Paul, and are helping me get my driving licence because his school is about half an hour’s walk away.” Roy, pictured, explained: “It’s about making sure Michelle and her family feel supported, so they can move forward with their lives without us when they are ready.” Michelle has always loved needlework and sewing and is set to enrol on a course, with a view to establishing her own business making wedding dresses. She added: “It’s such a shame that people feel scared to ask for help because they are worried their kids will be taken away from them. I know now that there is help out there.” *Names have been changed Find out more Ask for support via your child’s school or… 0344 800 8020 (option 1) norfolkfamilyfocus@

Norfolk County Council is investing an extra £16.5m in frontline services for children and young people. In particular, the funding will target areas for improvement highlighted in Ofsted’s inspections of safeguarding and our services to support and challenge school improvement. James Joyce (pictured), Cabinet Member for Safeguarding Children, said: “Child protection is our absolute priority so we are recruiting more social work staff to support those on the frontline. Change is happening now to make sure Norfolk families get the service they deserve.” £2.3m will fund at least 40 permanent social workers, and a national recruitment campaign is underway. In the meantime, a one-off investment of £2.7m will pay for more than 40 agency social workers, to help manage caseloads in the short term. £1.5m will support school improvement, while £10m from the Dedicated Schools Grant will support children with special educational needs. Sheila Lock (pictured), Interim Director of Children’s Services, said: “We must all focus on getting the basics right, so the additional £16.5m investment from the Cabinet is used in the most effective way possible. I am certain that by pulling together, services can improve.” 17


Did you know? You’re four times more likely to quit smoking if you get professional support

Don’t forget your flu jab

If you’re an older person or have a chronic health problem, now’s the time to have your seasonal flu jab. Anyone aged 65 and over, care home residents, pregnant women and people with chronic illnesses such as asthma, diabetes, heart or kidney disease are entitled to receive a free jab. From this year, a nasal spray vaccine will also be available to children aged two to three years, as well as children aged two to 18 with long-term health conditions. Check the web link below to see if this affects your child. Many GP practices will invite people automatically, but if you think you need the flu jab, talk to your GP or practice nurse. An estimated 20% of the population develops

seasonal flu each year, and in some cases it can be fatal. The illness can also place a strain on hospitals, causing sudden rises in emergency admissions. Lucy Macleod, Interim Director of Public Health at Norfolk County Council, explained: “For the majority of people seasonal flu is not serious, but for people in some at-risk groups, including those over 65, the virus can sometimes cause complications such as bronchitis or pneumonia, or worse. “As the strains of the virus are constantly changing, we would also urge anyone being offered the vaccine this Find out more year to accept, even if they had it last year.”

Helping Norfolk to live well More than 60 projects designed to boost skills, health, fitness or wellbeing have been supported through Norfolk County Council’s Living Well in the Community Fund. In total, £1.56m was awarded across the county, to projects ranging from a network of befriending groups for isolated older people in west and north Norfolk, to support for parents of disabled children in Great Yarmouth. Some offered paid work or volunteering opportunities, but all are designed to maintain people’s independence and wellbeing.

Living Well

in the Community Fund Helping maintain people's independence

Find out more About the projects that received funding... uk/livingwell Possible funding streams for your project... uk/grantnet

Be smokefree

This October, people across Norfolk took the 28-day challenge to stop smoking, as part of the national Stoptober campaign. But did you know you’re more likely to quit with professional support? Stop smoking services in Norfolk have friendly, experienced advisors who can offer one-to-one and group support, as well as mouth spray, patches and gum, so why not get in touch? In greater Norfolk, contact Smokefree Norfolk: call 0800 0854 113 text bfree and your name to 65000 visit In Great Yarmouth and Waveney, contact the Stop Smoking Service: call 0800 652 3477 text QUIT and your name to 65000 visit Both services are funded by Norfolk County Council Public Health.


433 the number of


accidental Norfolk house fires during 2012/13

Free home fire safety checks




Making Norfolk’s roads safer for everyone Road users are being urged to think about the safety of cyclists, as part of a joint drive by Norfolk County Council and Norfolk Constabulary to reduce the number of cyclist casualties on the road. The new initiative is part of our Keep your Mind on the Road campaign. It is in response to an increase in the number of cyclists killed or seriously injured on Norfolk’s roads, which has risen from 23 in 2010 to 37 in 2012. We want to eliminate the ‘blame game’ between motorists and cyclists – because, for all types of road user, there is always scope to improve knowledge and skills. Over the next five years, the County Council will be raising awareness around cyclist safety and running workplace seminars and training sessions

for cyclists. The seminars will cover the economic, health and environmental benefits of cycling, while providing advice on equipment, routes and riding techniques. To book a seminar for your workplace, email the road safety team at roadsafety@ We are also adding content to our National Speed Awareness Course, the alternative to prosecution for some motorists caught speeding. Norfolk Constabulary will focus on enforcement and continue to treat all road users equally. If a cyclist is seen breaking the law or putting themselves or other road users at risk, they will be stopped and dealt with in exactly the same way a driver would be. Find out more mindroad

Norfolk County Council’s Fire and Rescue Service is offering free safety checks for older and more vulnerable people. We offer a free personalised home fire safety check and smoke alarm fit to those most at risk, including older people over the age of 60. If you do not qualify for a free check, you can find advice and your own personal checker at You can also take three simple steps to stay safer this winter:


Make sure you have working smoke alarms


Work out how you would escape in the event of a fire

3 Take care while cooking

Always remember to close doors – especially last thing at night before you go to bed. A door gives you time to escape if you have a fire, and time to be saved if you have mobility problems or a disability. With any fire in the kitchen, get out, stay out, call the Fire Service out and close the doors as you leave.

Find out more To see if you are eligible for a free safety check Freephone 0800 9178137 Text 07799 840800 19

Pictured: Police and Crime Commissioner Stephen Bett (right) with deputy Jenny McKibben

An update from Norfolk’s first elected Police & Crime Commissioner I’ve been your Police & Crime Commissioner for 11 months now and, whilst it has definitely been challenging, it has been a very positive first year. Norfolk Constabulary’s performance continues to improve, with crime falling and more of it being solved, and we have been nationally recognised and praised by Her Majesty’s Inspectorate of Constabulary (HMIC) for our savings plan and collaborative work with Suffolk Constabulary. I am delighted that, in spite of this period of austerity and the changes to police governance arrangements, Norfolk remains one of the safest places in the country. However, we must not underestimate the scale of the financial challenges we still face and the potential impact they could have. My task is to minimise that impact as far as possible and I am confident that our prudent planning and foresight will allow us to do that. I thank you for your support and will keep you posted on how we are doing. Stephen Bett 20

My pledge to you...

I made a pledge to the people of Norfolk about what I will do as your Police & Crime Commissioner. By reporting on progress against that pledge, I hope to give you a way to judge how I am doing. Here is a taste of that progress so far. For a full update, please visit my website www.norfolk-pcc.

Keep Norfolk one of the lowest crime counties in the country

Figures show Norfolk continues to be one of the safest places in the country. To ensure that continues, I have made reducing priority crime, anti-social behaviour and re-offending key objectives in my Police & Crime Plan. Priority crimes are those which cause the greatest harm to our communities and include burglary, robbery, violence and vehicle theft. The 10% most prolific offenders in Norfolk are responsible for 32% of crime, so tackling reoffending is important. I have allocated a crime and disorder reduction grant to one of the most successful projects working with offenders – 180° Norfolk – to help fund the valuable work it does. Last year, there was a 61.3% reduction in offences committed by offenders on the 180° Norfolk scheme.

Protect the frontline in the face of cuts

We are facing a barrage of funding cuts, and in order for me to deliver against my pledge to protect the frontline, we need to

think outside the box to make the required savings. There is a limit to how much can be taken out of individual force budgets before you have to look elsewhere for savings. While some PCCs are looking at privatisation, ‘collaboration, not privatisation’ is my mantra. Our collaboration programme with Suffolk Constabulary is still going strong, and I hold regular meetings with my Suffolk counterpart to monitor current projects and discuss new ways to work together in the future. We are also working more closely with partners to tackle the root causes of crime, encourage victims to report at an early stage and make interventions at the earliest opportunity. This partnership work aims to reduce demand on police, allowing the availability of frontline resources to be protected.

Support victims of crime, vulnerable and elderly people

In addition to helping minimise the impact of ongoing funding cuts, the increase in the policing element of the local Council Tax I agreed for 2013 provided vital staffing resources for supporting victims and addressing vulnerability. Five police officers and nine members of police staff have been funded, including case investigators, offender managers for registered sex offenders, additional staffing for investigating rape and supporting victims, and a missing person coordinator.

Keeping Norfolk safe and secure...

I have also made a crime and disorder reduction grant towards the funding of Independent Domestic Violence Advocates (IDVAs) who support victims of domestic abuse, and I’ve appointed a Domestic Abuse and Sexual Violence Co-ordinator within my office to further develop how we tackle domestic abuse in the county.

Listen carefully to the community, reaching out to minority communities and the disengaged to ensure policing is fair and equitable

My deputy, Jenny McKibben, and I are still spending a lot of time out meeting and listening to communities, organisations and businesses. We have been around the county holding community catch-ups to talk to residents about their crime and policing concerns, and we have met with parish councillors in each district

to explore local issues. Regular engagement in this way gives us a gauge of public views and concerns, but we are also aware of the need to tailor what we do to explore the needs of specific groups within our communities. In doing this, I am pleased to be supported by a number of specialist advisory groups – the Independent Advisory Group, the Disability Advisory Forum and the Norfolk Police Independent Lesbian, Gay, Bisexual and Transgender Advisory Group. All are made up of volunteers drawn from the diverse communities within Norfolk.

How you can get involved

Join the PCC’s Virtual Community to receive regular updates and share your views on police and crime issues affecting your community. Send an email to, or register your email address via the sign-up box on the website at Have you got a view on policing in Norfolk? Then get in touch: Telephone: (01953) 424455 Post: OPCCN, Jubilee House, Falconers Chase, Wymondham, Norfolk, NR18 0WW Email: Follow us on Twitter @NorfolkPCC, and take a look at the Norfolk PCC Facebook page.

My Ten Point Pledge • KEEP Norfolk one of the lowest crime counties in the country • FIGHT serious and organised crime • SUPPORT victims of crime, vulnerable and elderly people • PROTECT the frontline in the face of cuts • PROTECT local policing from privatisation • USE targeting and prevention to reduce demand on police • WORK with young people to stay clear of crime • LISTEN carefully to the community, reaching out to minority communities and the disengaged to ensure policing is fair and equitable • REJECT party politics and work with other Independents to provide a national voice • USE restorative justice to achieve long-lasting solutions.


what’s on

Norfolk Museums Pass: Get unlimited access to Norfolk’s top museums, from just £22.80 a year were buried in magnificent tombs at Thetford Priory. This exhibition brings together fragments of these monuments, including two

Until Sunday 5 January 2014 Curiosity: Art and the Pleasures of Knowing, a Hayward touring exhibition at Norwich Castle. Contemporary art is shown alongside historical artefacts, works by artists including Leonardo da Vinci, and specimens of natural and medical history. 01603 493625. Pictured: Thomas Grünfeld, Misfit (penguin/peacock), 2005, Courtesy Archeus/PostModern, London, © DACS, London 2013. Photo: Lothar Schnepf. Until Saturday 25 January 2014 King’s Lynn on the Map, an exhibition at the Lynn Museum. The story of the town told through historic maps, photographs and objects. 01553 775001. Until Saturday 25 January 2014 The Pastons and the Pursuit of Power. A Norfolk Record Office exhibition at The Archive Centre, County Hall, Norwich, featuring documents relating to the Pastons and the publication of their letters. 01603 222599. Until Saturday 29 March 2014 Thetford’s Lost Tudor Sculptures, a free exhibition at the Ancient House Museum of Thetford Life. The Dukes of Norfolk 22

carved panels loaned by the British Museum. 01842 752599. Photo © Trustees of the British Museum. Tuesday 19 November The Fall of the House of Paston, by Dr Jean Agnew, a free talk in the Green Room at The Archive Centre, County Hall, Norwich, 1 to 1.45 pm. 01603 222599. Friday 22 November Rag-Rugs event for adults at Cromer Museum from 10am to 3pm. See examples of traditional cottage rag rugs and learn how to make your own, in this workshop with Tina Smith. Advance booking essential, 01263 513543. Friday 29 November Tudor Christmas, House Alive! Free event from 5 to 8pm at the Ancient House Museum of Thetford Life. Celebrates Thetford’s Christmas lights switch on. Find out how the Tudors celebrated Christmas, handle real Tudor objects and make a marchpane biscuit. 01842 752599. Saturday 30 November Christmas at Bridewell Museum, Norwich, from 10am to 4pm. Join us for carols in the courtyard round a Christmas tree. Make decorations inspired by the collections. 01603 629127.

Thursday 5 December Underwraps, a behind-thescenes talk and introduction to some of the oddities in our Costumes and Textiles collections. At Norwich Castle Study Centre from 11am to 12.30pm. Advance booking essential, 01603 495897. Friday 6 December Curious Christmas Evening and Craft Fair at Norwich Castle, 5 to 9pm. Live music, entertainment, a craft fair and craft activities. 01603 493625. Saturdays 14 and 21 December Christmas at Strangers’ Hall, Norwich, 10am to 4pm. Enjoy live period music in our beautiful

Medieval Hall. Visit Father Christmas and make a decoration to take home. 01603 667229. Sunday 15 December Victorian Family Christmas at Gressenhall Farm and Workhouse, from 10am to 2.30pm. Turn back the clock and enjoy a traditional Victorian Christmas with festive fun for all the family. Advance booking essential, 01362 869251. Friday 20 December A 1940s Christmas Parade at Elizabethan House, Great Yarmouth, from 6.30 to 9pm. Advance booking essential, 01493 743930.

Do it online

2,000 years

competition An exhibition showcasing some of the British Museum’s finest pieces from the Roman period comes to Norfolk early next year – and 30 lucky Your Norfolk readers will be getting an exclusive look behind the scenes. The Roman Empire: Power and People exhibition, combines some of the greatest treasures from the British Museum’s collections of Roman, Romano-British and Romano-

since the death of Emperor Augustus Egyptian material, never before displayed together. It will explore the story of the Roman Empire and its impact both locally in Britain and much further afield in the Eastern Mediterranean and beyond. The exhibition will mark 2,000 years since the death of Augustus, the first Roman Emperor. More than 160 loaned objects will be on display, alongside many from Norwich’s own collection of Romano-

British material. They include sculpture from the villas of the Emperors Tiberius and Hadrian; representations of gods from as far apart as Hadrian’s Wall and Egypt; coins from the famous Hoxne Treasure; beautiful jewellery and near-perfectly preserved children’s clothing. The Roman Empire: Power and People is at Norwich Castle Museum from 1 February to 27 April 2014.

Your chance to win… Win …an exclusive private view ticke ts of the exhibition, including: • An illustrated talk by Dr John Davies, Chief Curator • A museum archaeologist taking you on a guided tour of the exhibition • The opportunity to handle some genuine ancient Roman objects • On Wednesday 12 February from 6 to 7.30pm. To be in with a chance of winning one of 30 pairs of tickets, tell us why 2014 is a special year for the Roman Empire. Send your answer, name, address and daytime telephone number to the Publications Officer, Rm 501, County Hall, Martineau Lane, Norwich, NR1 2DH or email by 20 December 2013. Norfolk County Council staff are not eligible to enter.




Did you know? The Norse Group, wholly owned by Norfolk County Council, supports one in 50 jobs in Norfolk

Your Norfolk Autumn 2013  

Norfolk County Council's magazine for residents.