Jurong Port Singapore Success Story

Jurong Port Pte Ltd. Singapore

Success Stories Overview Country: Singapore Industry: Cargo handling Customer Profile Jurong Port Pte starts off as a bulk and cargo-handling gateway for Singapore and the region. The Port’s Container Terminal, which came into operation in mid-2001, has consecutively won the “Best Emerging Container Terminal Operator - Asia Award at the renowned Asian Freight and Supply Chain Awards (AFSCA) in 2003, 2004, 2005 and 2006.

Solutions Ygl Convergence (Asia Pacific)

www.yglworld.com

partnered with Sterling Commerce Asia Pacific rolled out the EDI Translator System (ETS) and Unattended PC EDI Gateway to Jurong Port Pte Ltd. Benefits

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Reduced time to deliver EDI solutions by 50%

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Improved business visibility and increased competitive edge

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Improved customer service

“ With the implementation of EDI Translator System and Unattended PC EDI Gateway solution, we can send FEDI messages to customers. We can also process Cargo EDI messages from our new customers. We can now concentrate on servicing the customers at a higher level and make more informed decisions, and doing so helps to increase our competitive advantage.”

Business Challenge Jurong Port has a web portal—JPOnline which houses the Container Terminal Management System (CTMS) and General Cargo and Bulk Management System (GBMS).

EDI implementations with customers (eg. Edifact messages like BAPLIE, CODECO and COALAR) were done using J2EE programming solutions.

“ I am satified with Ygl services. The EDI Translator System and Unattended PC EDI Gateway reduces The lead time to implement a new EDI message with our customer by 50 percent” Mr. Ho Kong Meng, Manager Information Technology Of Jurong Port Pte Ltd.

There are more demands to implement new EDI solutions with existing and new customers quickly.

How the EDI Translator System (ETS) and Unattended PC EDI Gateway fits into an integrated solution To improve its EDI processes, Jurong Port partnered with Ygl Convergence (Asia Pacific) and Sterling Commence Asia Pacific - a multienterprise collaboration company. Together, they rolled out EDI Translator System (ETS) and Unattended PC EDI Gateway to Jurong Port.

The solution involved implementing the entire Gentran Integration Suite for EDI and Unattended PC EDI Gateway was completed within 7 weeks.

The integrated solution creates a fluid messaging infrastructure that gives quick access to B2B EDI between Jurong Port and its customers.

Improved Customer Service With the implementation of the FEDI message, Jurong Port can now provide a higher level of service to our key customers. The local shipping agent can now transmit the FEDI message to their overseas headquarters. New customers can now transmit Cargo EDI messages to Jurong Port. This saves our customers time and effort to declare their Cargo manifests and shipment booking records.

Finding the Right Solution

Implementing Fast

Moving Forward

To support this key IT improvement strategy, Jurong Port selected GIS to send and receive EDI messages with customer’s system. Mr. Ho Kong Meng, Manager Information Technology, Jurong Port Pte Ltd, explains the reason for choosing the Gentran Integration (GIS) Suite: “We based our decision on the functionality and stability of GIS, the implementation and support services available to us, and the cost effectiveness of the solution.”

Sterling Commerce Asia Pacific and Ygl Convergence co-operate together to implement this system to Jurong Port where Sterling Commerce provides the GIS software and consultancy and Ygl leads the project management and the Unattended PC EDI Gateway. By following the tight schedule of the project management, the project was professionally planned and well executed.

Mr. Ho Kong Meng continues: “ We now have the capability to implement EDI solutions quickly with our customers. As our business continues to evolve, we will continue to look for more ways where GIS solutions and Unattended PC EDI Gateway can support Business-to-Business integrations using web services.” Concludes Mr. Ho Kong Meng.

GIS provides Jurong Port with a truly unified, single platform to meet all EDI requirements and the Unattended PC EDI Gateway empowers the organization to collaborate with its customers.

Sterling Commerce and Ygl Convergence completed the GIS and Unattended PC EDI Gateway in 7 weeks, during which time Jurong Port executives were trained on the software.

For More Information For more information about Ygl Convergence products and services, in Singapore, call the Ygl office at (65) 6565 7855. In Malaysia, call the Ygl Kuala Lumpur office at (603) 2166 5928 and Ygl corporate headquarter at (604) 2610619. To access information using the World Wide Web, go to: www.yglworld.com For more information about Jurong Port Pte Ltd services, call (65) 6660 9030 or visit the Web site at: www.jp.com.sg

I would add that Ygl’s Project Manager contributed well to this as a project manager who is responsible, meticulous and optimistic to make the two systems (GIS and Unattended EDI) work together. The regular update and feedback and following through of the project activities definitely added to the client’s satisfaction. I am particularly impressed with the project methodology that is applied so well for the short time frame of this project. I look forward to future partnerships with similar enthusiasm and success.

Yap Wai Leng Consulting Services Manager Sterling Commerce (Singapore) Pte Ltd - An AT&T Company

2007 Ygl Convergence. All right reserved. This case study is for information purposes only. Ygl Convergence MAKES NO WARRANTIES, EXPRESS FOR IMPLIED, IN THIS SUMMARY.

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