De sign and Much More
Furthermore, packaging is the publicity vehicle that the consumer is exposed to for longer, so it must go beyond mere esthetics to
Nestlé also gave Forum its ﬁrst packaging project, spelling a major turn
communicate everything the brand stands for. This is especially true
of events for the company Ochoa and Angilella had founded. The time
if it’s a product aimed at the children’s market. Here, Forum has
had come to say adios to editorial projects and begin specializing in
done some outstanding work. “If a child isn’t eating his breakfast and
packaging design and brand identity. The ﬁrm’s efforts and resources
spends an hour or so looking at the package, it’s our duty to address
are now concentrated almost exclusively on this area.
his expectations and motivations as a consumer,” Carlos points out. This design concept, along with the development of its own
To date, in addition to the Swiss ﬁrm, companies such as Kraft,
methodology, are the results of eight years of persistent work,
Industrias Alen and Cadbury Schweppes Beverages have counted
during which the design group headed by Ochoa and Angilella has
on the professionalism and work ethic of these designers, for whom
consistently remained updated on the latest trends. This does not
the success of a package design implies teamwork and, above all,
imply, however, imitating and implementing foreign models, but
a comprehensive outlook toward every project.
rather adapting them to the peculiarities of the Mexican market and to each one of the groups that comprise it.
What this means is gaining complete understanding of the market by researching it and establishing a working relationship with the sales
After ten years of doing business, Forum has garnered recognition
and production departments. “Nothing takes the place of an in-depth
both at home and abroad. One example is Nestlé Switzerland’s
study of the product, of what a brand means, so that the packaging
satisfactory evaluation of the concepts developed in Mexico for its
speaks directly to consumer needs,” Carlos observes. “Once on the
cereal and dairy divisions.
shelf, it’s got ﬁve seconds to be noticed, and that’s a huge challenge for The enthusiasm, work ethic and care put into achieving a client’s
proposed objectives have been absorbed by all 26 persons on staff In marketing terms, design is the next to last phase of the process
at the ﬁrm, 12 of whom are designers. Each and every one of them
(production being the last). The designers receive the information about
has sworn off of bureaucratic, rigidly hierarchical practices to opt for
the product —especially from the marketing and sales departments—,
a friendly atmosphere, open-door policy and tremendous freedom to
and they record it graphically. Forum’s approach,
interact as a team.
as Fernando explains, is to switch the order of the phases. In other words, design people get involved in the process at the point where a
Anyone making a real contribution to the business is guaranteed his
market need is detected and studies begin to look into it. That way, the
or her professional advancement. The individuals in charge of each
138 139 designer has knowledge about why a company wants to launch
project establish a direct and, therefore, ﬂuid relationship with the client. Brand perception and product positioning, which stem from the
or redesign a product.
packaging, fall entirely on their shoulders. So, it is no wonder that, Coming up with a design the client ﬁnds attractive is not enough.
on top of the care they give their own work, they also rely on top
It is much more effective to focus on what really works for the
photographers, printers and other collaborators.
market. “If you’re designing an annual report, for instance, the only person you have to please is the company ﬁnance director, who’s
One common premise drives every one of these strategic design
the “buyer” of the product. In the world of packaging, however, your
specialists: each new project poses an exciting challenge. There is
prime consideration is the needs of the consumers, especially women,
only one formula that can assure that a package will completely
because they purchase 70% of what is sold,” he adds.
satisfy market needs, and it is to mix equal measures of passion, enthusiasm, professionalism and, above all, the expertise that the
We ﬁnished the year with 11 clients, 275 projects and a team of 15 people
Mauricio López, “el Gallo”, is hired in the
Leading edge project: revitalization of the entire line of dairy products for Nestlé (six brands)
The prepress department is created and made up of Verónica Yañez, Rubén Pliego and Oswaldo (the latter, newly promoted)
Fifth Forum Day; three-day trip to Acapulco
Lili’s ﬁrst child is born
Carlos’ second daughter, Brenda, is born
We begin a working relationship with Cadbury Schweppes; label project for Peñaﬁel and regional brands
Brenda Castro, Víctor Hernández and Alejandra Vantolrá join the team of creatives
We strengthen the administrative department with the addition of Verónica Hernández and Elizabeth Domínguez
Strong investment in equipment (plotter, server and ﬁve work stations)
We begin a relationship with Nestlé Panamá: Leche Nido project for the Caribbean market
coming decades will add to this path strewn with achievements.
FIVESECONDS The time a package on the shelf has to attract the consumer’s attention