Page 1

Health, Safety and Environment ISS Safety Rules


Introduction In the pages to follow, you’ll discover some basic and very important principles tied to developing and delivering a safe & sustainable environment for ourselves, our colleagues, and our customers. Please be sure to take time to read this material, understand the intent, and personally demonstrate your commitment to safety through your actions. Our business depends on our common commitment to these values and principles. These health, safety, and environmental (HSE)guidelines do not cover all operational risks, so it’s important you also make yourself aware of any other safety or local requirements.

U.S. HSE COMMITMENT STATEMENT At ISS we consider health, safety and environmental awareness not only a top priority for the business, but a precondition for doing business responsibly and effectively. We are committed to the protection of the personal health and safety of our workforce and customers as well as the protection of the environment. We are committed to using resources in a sustainable and responsible manner. We respect the communities in which we work and we are committed to making a positive impact - in essence we promise to be a good neighbor wherever we operate.

What is expected of you? Know the ISS Safety Policies and the consequence of falling short: • You might hurt yourself • You might hurt others • Failure to demonstrate your commitment can result in a serious injury or fatality

Intervene and engage when you see an unsafe act or condition and welcome interventions yourself. Reflect on your behaviors and actions to identify how you can improve; each one of us is accountable for the consequences of our behavior. Recognize that we can all improve and learn and lead through personal example. The ISS Way is to complete all tasks and services the Safe Way.

Sean Bond

CEO ISS Facility Services North America


North America Health and Safety Vision “Our commitment to the Health, Safety, and Environmental well-being of all ISS employees and customers is the focus of ISS. We will actively champion safe behaviors, continuously improving our processes, require individual accountability and demonstrate leadership to guide ISS to “Safety and Operational Excellence.”

North America Health and Safety Operating Principles • Health & Safety is a core value of ISS • Senior Leadership ensures that we have a safe work environment • We strive to prevent all occupational injuries and illnesses • Safety is an integral part of every job whereby each employee is responsible and accountable for his/her behavior • All ISS employees are provided with the necessary knowledge and skills to work safely • We design Health & Safety into everything we do • Safety excellence is part of our overall competitiveness • Good safety performance is good business • Safety is Safety no matter where we are

The ISS Safety Rules cover the following activities • Incident Reporting • Stopping Unsafe Work • Permit to Work • Lock Out/Tag Out

Stopping Unsafe Work

Permit to Work

Lockout/Tagout Energy Isolation

Electrical Safety

Confined Space Entry

Driving Safety

Working at Heights

Good Housekeeping

Material handling

Working with Chemicals

• Electrical Safety • Confined Space Entry • Driving Safety • Working at Heights • Good Housekeeping • Material Handling • Working with Chemicals • Evacuation

Stopping Unsafe Work • Do it safely or not at all • Each employee is empowered to stop work if unsafe operation is observed. • Always follow safe working practices and procedures • Always comply with applicable rules and regulations • ‘If you see it, you own it’ – take action even if others have ignored something unsafe • Always report Hazards and ensure corrective actions are carried out

Incident Reporting If you are involved in a workplace incident or suffer a work related injury, you must: • Report the incident and/or injury immediately to your Supervisor • Treatment for work related injuries must be directed through an appropriate medical provider • Employees sustaining a work related injury are required to cooperate and complete treatment through an occupational medical provider


Good Housekeeping Good housekeeping is essential for the prevention of slips, trips, and falls. Keep your area clean, neat, and free of spills and debris. Good housekeeping is everyone’s responsibility. • Ensure equipment is maintained as per customer’s instructions • Put waste in the appropriate containers provided • Store paint, chemicals and hazardous substances in appropriate containers at approved locations • Do not have ropes, wires or cables lying across the floor – this is a tripping hazard • Keep those tools and equipment not in immediate use in their proper storage area • Keep passageways and stairways clear at all times • Clean up spills immediately • Tidy up the work area before leaving it • Utilize appropriate signage where there is potential risk of slips, trips or falls


Material Handling Manual handling of materials is one of the most common tasks we do and includes lifting, pushing and pulling. The most important consideration is: • Can moving the load be avoided? • Should the load be moved with mechanical aids or equipment? • Who can assist you with the task?

If neither of these options are possible: • Examine the object to be lifted • Never try to handle something that is too heavy or awkward - divide the load into smaller parts if necessary or ask someone to help you • Ensure you are wearing the proper PPE for the task (e.g. shoes, gloves, etc.) • Plan the task and inspect the route to be taken (are there safe places to stop?) • Adopt the right posture throughout the lift • Get a good grip of the object to be lifted with your hands and not your fingers; protect your hands • Keep the object close to your body for less strain • Do not twist - If you have to change direction, use your feet


Working at Heights The following for managing and selecting equipment for work at height should be used: • Avoid working at height where it is possible • Use work equipment or other measures to prevent falls when working at height cannot be avoided • Where the elimination of a risk of fall cannot be eliminated, use work equipment or other measures to minimize the distance and consequences of a fall should one occur

When working at heights, ensure: • It is properly planned and organized • It takes account of weather conditions that could endanger health and safety • Those involved in working at heights are medically fit, trained and competent • The place where working at height is done is safe • Use only equipment for working at height is appropriately inspected, not chairs, desks, etc • The risks from fragile surfaces are properly controlled • The risks from falling objects are properly controlled

Working with Chemicals • Use only approved chemicals you have been trained to use – if you don’t know it, don’t use it! • Wear the correct Personal Protective Equipment for the job and follow safety signage • Only use chemicals from containers or bottles with correct labels • All Chemicals should be identified for hazards and assessed for risk • Follow safe working procedures and advice from Material Safety Data Sheets and Safety Labels when transporting, storing, using and disposing chemicals • All approved chemicals for use are to be recorded in a register • Keep flammable chemical away from any heat source • Use trays where possible to contain any leaks and spills • Clean up or report any chemical spills immediately • Only use original containers/bottles/cans for storage and keep them closed when not in use


Driving Safety All categories of vehicle must not be operated unless: • Vehicle is fit for purpose, inspected and confirmed to be in safe working order • Number of passengers does not exceed manufacturer’s specification for the vehicle • Loads are secure and do not exceed manufacturer’s design specifications or legal limits for the vehicle • Seat belts are installed and worn by all occupants

Drivers authorized to operate the vehicle will: • Be trained, certified and medically fit to operate the class of vehicle • Not be under the influence of alcohol or drugs • Not be suffering from fatigue • Not use hand-held cell phones while driving. Best practice is to avoid using phones to call, text, or email when driving and instead pull over to a safe place to use it • When backing up, always use a spotter to ensure a clear route

Permit to Work A Permit to Work system must be used for activities that are high risk and where a formalized documented process is necessary to ensure safety. Most work in confined spaces, high energy systems, hot work in flammable atmospheres and high level operations require a permit to work. The Permit shall: • Define scope of work • Identify hazards and assess levels of risk • Establish control measures to eliminate or mitigate hazards • Link the work to other associated work permits or simultaneous operations • Be authorized by the responsible person for the site or facility • Ensure adequate control and instructions for the return to normal operation • Be communicated to all affected personnel and posted


Lockout/Tagout Energy Isolation Where isolation of energy systems such as mechanical, electrical, process, hydraulic and others is required by a risk assessment, it should only proceed when: • The method of isolation of stored energy are agreed and executed by a competent person • Any stored energy is discharged • A system of appropriate locks and tags is utilized at isolation points • A test is conducted to ensure the isolation is effective prior to the work • Isolation effectiveness is periodically monitored • A retest to ensure isolation is carried out after any break or change in conditions • Always report Hazards and ensure corrective actions are carried out

Electrical Safety Electrical safety is your safety. Therefore: • Make sure you identify the electrical hazards with any electrical equipment • Use approved electrically safe tools and equipment • Check for frayed or damaged contacts • Inspect electrical equipment before you use it; report any defects • Only competent personnel should repair equipment • Keep all wires and leads away from any heat source and water • Do not have wires lying across the floor – creates a tripping hazard


Confined Space Entry Entry into any confined space cannot proceed unless: • All other options have been ruled out • A risk assessment is carried out • There is a valid permit for the entry if required by the risk assessment • All persons involved are medically fit and competent to do the work • All sources of energy affecting the space have been isolated • A rescue plan as defined by the risk assessment is developed • Testing of atmospheres is conducted, verified and repeated as often as defined by the risk assessment • Stand-by person is stationed at all times − they shall not attempt a rescue • There should be effective communication between the stand-by person and person(s) in the confined space • There is appropriate Personal Protection Equipment in use and instructions given for its use • Unauthorized entry is prevented

Evacuations To ensure the safe exit or assembly of all employees and visitors in emergency situations, following these actions: • Know the sound of the facility alarm system and respond as trained and instructed • Know the location of exits in your work area and learn several routes to safety • Turn off all equipment and quickly but calmly exit in an orderly fashion • Gather and check in with your supervisor at your ISS designated assembly area


Tel: +1 210 495 6021

ISS Safety Policy Brochure  

ISS is dedicated to safe & productive facilicy solutions

ISS Safety Policy Brochure  

ISS is dedicated to safe & productive facilicy solutions