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INTRODUCTION retail management consultants

XtreemRetail retail management consultants 323 Cavlary Ground Lane 6 Lahore Cantt


About Us

We are retail management consultants where professionals from retail industry with diverse experience and expertise teamed up to provide XtreemRetail consultancy. XtreemRetail helps you in the development and implementation of unique business concepts. Using our in-depth knowledge of sector trends coupled with enthusiasm and commitment.

Our team has extensive consulting and real world retail experience across all the core retail disciplines.

We provide a wide range of services covering all aspects of the business development process and can advise you at any phase of your strategic program of growth; from the development of your business plan to future strategy and ongoing operations requirements. In today’s world the time span for changes in the retail lifecycle is getting smaller and consequently the stores which were extremely successful till recently may not be able to wield their magic for long. Retailers must necessarily adapt themselves to the changing times and the changes taking place in the retail world. Our team has extensive consulting and real world retail experience across all the core retail disciplines. We understand the challenges of executing a successful retail concept p and helpp clients identifyy the right g ppositioning, g capabilities p and resources needed to ensure a successful implementation.

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What We Do

We go beyond just research and design. We not only include comprehensive assessments of consumer, competitive and industry trends, we also strive to understand our client’s strategy, operations, capabilities and culture. This provides a foundation for successfully defining the retail positioning, differentiation and competitive edges of a successful retail concept. XtreemRetaill provides d consultancy l in all ll disciplines d l off retail. l A brief b f description of services is discussed to provide outline of full service package.

We understand what it takes to develop, launch and profitably operate a retail concept.

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What We Do

Mystery Shopping

We understand that in today’s fast paced environment any physical element of the store can be easily copied whether it is the assortment or the store design. What cannot be duplicated and remains part of your identity, is the memorable customer experience that you can create on daily basis. Our team will evaluate the existing customer service experience offered at your stores through mystery shopping. We understand the importance of ‘matching mystery shopper’s profile with real customers’. To ensure this we provide our clients the Mystery Shopper profile with contact numbers. This will validate the information and clients are allowed to contact the shopper to get confirmation on the shop hit.

Our methodology will offer you y smart tools for analysis and action

Our methodology will offer you smart tools for analysis and action. We will provide dashboard for management for updated information and analysis.

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What We Do

Training & Coaching

Our dynamic and practical training seminars and workshops have been carefully designed to transfer critical customer contact skills to front line sales and customer service teams. Every customer service training workshop is custom designed to fit your specific training needs.

EEvery customer t service training workshop is custom designed g to fit your specific training needs .

We understand that effect of all training decays over time, reinforcement, the energy and attention to the core skills diminishes. Our coaching support ensures the implementation of these trainings. Our coaching programs are the implementation part of the trainings. These programs are designed for on job coaching. The program is designed, implemented and monitored by our lead coach with coach in your team. Our training modules include; • • • • • •

Customer Service Selling Skills Communication Skills Team Buildingg Leadership Work Ethics

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What We Do

Outbound Activities

Our clients experienced our modules as innovative, adventurous and were unique learning exercise. Our modules are based on psychometric, experience and instructor -led trainings. The participants are engaged in various activities and monitored for various interpersonal skills. Each participant is given individual feedback by the consultant. We have W h d di dedicated d team off consultants l and d support staff. ff The Th outbound b d training i i support staff consists of international prize winning individuals who are best in trade. The international standard equipment is used for the safety of participants. We only practice those activities which are already tested and safe for individual experiencing it first time.

Our methodology will offer you smart tools for analysis and action

We will appreciate an opportunity to meet with you and share our experience and expertise in this area. We only do the customized activities so our trainings are more direct and result oriented.

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What We Do

Brand Management

XtreemRetail helps to have branding and marketing problems solved. Our methodology starts with the facts, research and careful observation. Our experts are the best in the field, with years of experience in the sector and the know-how to provide with cutting-edge advice on everything from marketing and communication strategies, internal branding to branding investments. We Offer strategic support in developing and executing:

Our methodology will offer you smart tools for analysis and action

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What We Do

Loyalty Card Management

Our team offers compressive services for project design, plan, execution and project management. Our specialized marketing team will make sure your card should stand out from other loyalty programs in the market. The smart cards acknowledge frequent customers, provides information about them, ensure repeat purchases, increase average spending and work as insurance for your customers.

The smart cards acknowledge frequent customers, provides information about them, ensure repeat purchases.

Our services include design unique and efficient loyalty program, Support your sales with loyalty program, Improve efficiency of existing program, Attach interesting offers to your existing program, Re-launch your loyalty program, Manage your loyalty program, Information management and analysis.

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Who We Are

Our team has extensive consulting and real world retail experience across all the core retail disciplines. We understand the challenges of executing a successful retail concept and help clients identify the right positioning, capabilities and resources needed to ensure a successful implementation.

Our team has deep retail experience and understand the challenges in executing retail strategies.

Usman Ghani

Ali Hyder

Jawad Durrani

CEO

Director Operations

Senior Consultant Retail & Merchandising Management

Ammar Afzal

Hammad Saleem

Omer Farooq Senior Consultant Retail & Brand Management

Associate Consultant Retail Operations

Senior Consultant Human Resource Management

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Our Clients

We are honored to work with some of the best organizations in the industry. Our  client are from retail, banking and communication industry. Our on going projects include consulting, trainings, mystery shopping and research. We are also doing complete turn key projects for retail clients.

W are We working with clients from retail,, banking g and telecommunication industry.

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South Arica 56‐A, Park Drive, Mayfair 2092 Johannesburg  Tel: +27 79 148 7328  Fax: +27 11 838 8452 Contact Mr Usman Ghani, CEO usman@xtreemretail.com

Islamabad House 953, G11/2 Contact: Mr. Usman Durrani, Senior Consultant usman.d@xtreemretail.com Mob:+92 322 5065983 Mob:+92 322 5065983  For information info@xtreemretail.com 

Mr Ali Hyder Director Operations ali@xtreemretail.com

Lahore 323, Lane 6, Cavalry Ground,   Contact: Mr Jawad Durrani Senior Consultant jawad@xtreemretail com jawad@xtreemretail.com Mob: +92 322 4444093  Mr Omer Farooq Senior Consultant, omer@xtreemretail.com Mob: +92 321 4136666 

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XtreemRetail Profile  

XtreemRetail Company Profile

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