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the reQall story


1997 the golden age of voice and the birth of reQall


1

pain-points

2

3

We often remember that we need to do something when we have no place to note down We often forget those things as we have not noted them down We often loose a piece of paper or forget to carry a list when it is mostly needed


key strategy considerations

1

Capture quickly from anywhere

2

Retrieve quickly from anywhere

3

Organize automatically

4

Re-organize later at leaser


reQall is a voice driven memory assistant to rapidly capture information before we forget and retrieve information just in time from anywhere


challenges

1

Voice as primary input and output

2

Voice recognition

3

Learning in voice interaction context

4

Designing for initial user experience as well as advanced users


What would you like to do? You can start recording a new post by saying “Add”. To retrieve, you can say “reQall”.

Add

Beep “…” Add as <label> for <date/time>

Adding Note

What shall I do with the recording? No / Stop / ... Discard

Start Over Discard

No

Processing music

Ok to discard the recording?

Yes/Ok

Done. Would you like to do?


Add as <label> for <date/time>

Adding Note

What shall I do with the recording?

What would you like to do? You can start recording a new post by saying “Add”. To retrieve, you can say “reQall”.

No / Stop / ... http://www.youtube.com/watch?v=tlbDnTFrYDU Start Over

Discard

Discard

No

Add

Processing music Beep “…”

Ok to discard the recording? Add as <label> for <date/time> Press 1 to record, 3 to reqall.

1

3

Yes/Ok R ecording st ar t tone

1

Today

Done. Would you like to do?

R ecording end tone

No / Stop / ... Discard

No

“…”

1

“recording”

Adding Note

What shall I do with the recording?

“recording”

“recording”

Start Over Discard

3

Processing music

“recording”

Ok to discard the recording?

Tomorrow

Recording saved. “recording”

“recording”

“recording”

“recording”

Yes/Ok

Done. Would you like to do?


Capture

Retrieve Client-side

Server-side

WWW

Audio

Client-side

Device Recording

IVR

IVR Engine

PC

Voice Mail Device Recording

Smart Phone Transcript

IVR SMS

Mobile Phone PC PSTN Phone

Reminders

Post-it Note

Calendar

To-do List

E-Mail

WWW

Smart Phone

Mobile Phone

PSTN Phone


ok

Notes - 6

ok

Notes - 6

January 10, 2007

All not exactly kno... Hey there where ya goin', Yesterday Hey there where ya goin', Todaynot exactly kno...

Hey there where ya goin', not exactly kno...

Hey there where ya goin', notDate... exactly kno... Specific

Hey there where ya goin', not exactly knowin', who says you have to call just one place He's goin' everywhere, B.J. McKay and sechome. of audio has been recorded. his best friend Bear. Add Hey there where ya goin', not exactly kno... Delete

Hey there where ya goin', not exactly kno... Hey there where ya goin', not exactly kno... Hey there where ya goin', not exactly kno...

Play

Hey there where ya goin', not exactly kno...

30

An event What is it about? Hey there where ya goin', not exactly kno... Next

Today

Hey there where ya goin', not Previous exactly kno...

Today Tomorrow Options Day after Everyday Specific date...

Last stored recording All Tasks, Events and Notes Summary for today Summary for tomorrow Random thoughts

January 10, 2007

Do you want to recall this? Today

Stop

6

Yes

An event A task A note

Tasks

Cancel

Transcript would be available in a few minutes.

Do you want to recall this?

User ID

Yes 30

No

Loading progress bar.

AM

Don’t Store

Password

Notes

All Task, Events and Notes

Don’t remind me again.

Last stored recording (An event)

6

Events

30 Options AM

Don’t ask me again. Store Don’t Store What does this imply? Behavior: “Play” plays the entire list one after another. While playing, the item that is being played will expand and show the whole transcript. While playing, Top and Bottom keys on the device will be used to move through the list. Clicking on an item with the stylus will cause the transcript top open and play the audio file. But the playback will stop after the item has finished playing. Set to remind On Saturday 6:30 PM

Today

Transcript scrolls here as audio plays.

More options...

No

Help

All Task, Events and Notes

Store

Remember me Log-in

Delete Reload Log out Help

focus on quick capture and retrieval Blinking Icon

reQall everywhere Recording progress bar. Maximum 30 secs of audio recording

Show


1

2

Simple but effective limited-vocabulary voice interaction Use of DTMF to speedup interaction

3

A system that changes mode over usage cycle based on the expertise level

4

DemoGod award at Demo 2007

5

Provisional patent filed for â&#x20AC;&#x153;Free form voice command model interface for IVR navigationâ&#x20AC;? co-authored with Dr. Sunil Vemuri and Dr. Don Norman

achievements


where do we go from here!


4 day intense workshop with stakeholders

proposition and direction


user centric point of view

persona generation


Collect: • Student population – The ability to collect information by annotating or highlighting or via notes. E.g. Read notes and highlighting what they need to brush up or follow up.. • Older population – Collect small things as they go along their daily business to remember later. E.g. Dimension of the window before going to a store. Collecting a useful URL from a magazine while browsing in the library. Collecting the name and number of a piano teacher that another parent refers while talking over phone. Highlighting is a common practice among students. Students do refer back to the highlighted areas often. The highlighted portions of the text book are mostly used as a summary of the topic and this Connect: summary helps students study for exams. Out of the five categories • Student population – Connection between piecesthat that we came theyup are with, studying students spend and most related of their material. time in follow-ups and Re-do areas. Every student, regardless of their field of study, uses E.g. A terminology they are studying in biology is also used inoften chemistry and the subject history of the Wikipedia quite to find help on their topics. Almost every student uses some form of mnemonics (either textual or visual) to help terminology. remember their study material. Writing helps a lot of students • Older population – Connection between their memories things they do at rewrite a day what to day remember and the the material better (students is to be remembered a lot of times). Many students also prefer taking tests on level. their study material to help them assess how much they remember E.g. Connecting various things like tasks, meetings, videos related to a marriage. and pictures, to also assess how well they understood the material. Students also use flashcards/index cards for rote memorization purposes. Also every student draws pictures of the concepts they study, so everybody Share: suggested that the tool has a feature that allows students to draw.

• Student population – The ability to share notes and problems. E.g. Being able to share notes taken by the designated note taker and share and collaborate on interviews and contextual enquiry that. • Older population – Sharing long term memories and things like meetings and to-dos between partners. E.g. Asking all guests to contribute images of a particular event in one place. Being able to have a shared to-do list with spouse.

gathering user insights

Context: • Student population – Context of what they are studying. The big picture. E.g. The overview of the history of a country when they are studying a smaller period of that history.


TIME MAP

5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00 8:00 9:00 10:00 11:00 12:00

AM AM AM AM AM AM AM PM PM PM PM PM PM PM PM PM PM PM PM PM

Sun

Mon

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A A C C C C C C C C C C C C A A

A A B B B A B B B B B A C C A A

A A B B B A B B B B B A C C A A

A A B B B A B B B B B A C C A A

A A B B B A B B B B B A C C A A

A A B B B A B B B B B A C C A A

A A C C C C C C C C C C C C C C

Focus Me Work Family

Code A B C D

Hours 36 40 36 0 112

% 32% 36% 32% 0%

productivity tools and phone usage study

market and behavior insights


2009 the rise of smart phones and the birth of reQall 2.0


challenges

1

Differentiation

2

Voice recognition and scaling

3

Ubiquity

4

User growth and revenues

5

Designing for various user engagement cycles


key strategy considerations

1

Better organizational capability

2

More integration and touch points

3

Other forms of data entry

4

More smarts

5

More pro-activeness

6

Catering to both new and advanced users


reQall

Here and Now Find

At Home

All Items

Search Result Blah blah

Find

Change Place

Here and now

2 items

Item comes here

Item comes here

Item comes here

Help me memorize

5 items

Item comes here

Item comes here

Item comes here

My favorite lists

Item comes here

Item comes here

Item comes here

Edit

Item comes here

Item comes here

Item comes here

Item comes here

Item comes here

Details Find

April 1, 2035 1:33 PM

Transcript comes here. Transcript comes here. Transcript comes here. Transcript comes here. Mark as complete

Recent

3 items

Custom List Name

3 items

All items

Related items and Ads.

200 items

Show more details

Item comes here

Add

Add

Add

Share

Share

Share

Manage lists

View related items

Group items

Edit favorite lists

View Details

Meanu Item

Menu Item 3

Delete

Menu Item 3

Menu Item 3

Change Location

Menu Item 3

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Add Share No grouping By Due Date By Added Date By People By Places By Tags By Collection

Group items Save this list as a Favorite Menu Item 3 Menu Item 3 Menu Item 4 Menu Item 4 Menu Item 4

By Type

Details No grouping

April 1, 2035 1:33 PM

By Due Date

Transcript comes here. Transcript comes here. Transcript comes here. Transcript comes here.

By Added Date By People By Places By Tags By Collection By Type

Mark as complete

Hide details

For: Due: Friday, Jan 25 2009, 3:25 pm Tags: important Places: home, gym

Search Result Lists Time

Collections

People

Favorite Lists Places

Tags

Recent

3 items

Today

3 items

Soon

3 items

Overdue

3 items

Someday

3 items

Here and Now Places

Recent

3 items

Custom list name

3 items

At Home Detect my location Item comes here Home Item comes here Work Item comes here Supermarket Item comes here Gym Item comes here

Change location

Blah blah

Find

Travel Item comes here Finance Item comes here Clear History Item Search comes here Item comes here

Related items and Ads.

Mark list as favorite

Remove from Favorites

Menu Item

Add another list to Favourites

Menu Item

Move up

Menu Item

Menu Down

Menu Item 3

Move to top

Menu Item 3

Move to bottom

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

Menu Item 4

touch points on all major devices

blackberry native app.


touch points on all major devices

html ui for browsers and iphone


touch points on all major devices

iphone native app.


achievements

1

User correctable voice recognition result

2

Focus on remembering via “Memory Jogs”

3

Search-less-search via “Here & Now”

4

Growth through “Sharing”

5

More personalization and touch points

6

Location aware proactive reminders


achievements

1

User growth and revenues

2

AlwaysOn Global 250 Award

3

Recognition as Tie Top 50 Startups

4

reQall at no.1 spot on iTunes store under the productivity category


2012 the golden age of smart phones and refining reQall


challenges

1

Differentiation

2

Ubiquity

3

User growth

4

Designing for advanced usage

5

Greater personalization


all about testing, feedback and refinement

user tests and feedback sessions


What’s New

Welcome Rajib

Drop down

Here and Now

5

My Favorite lists All Lists

Help Me Memorize

5

Go

Here and Now My favorite lists

Recent

All Items

All Items

Select All

Print

Organize

2 100

Today

Today Done

12

Today

2

Soon

2

Later

2

Overdue Someday

2 2

Tags Places

Due: Today

Rajib Ghosh

2

Sunil Vemuri

2

Rao Machiraju

2

Giridhar Bandi

2

Praveen Aripirala

2

Arvind Simhadri

2

Sunil Vemuri

Add

View

People

Rajib Ghosh rajib@reqall.com

2

Rajib Ghosh rajib@reqall.com

2

Rajib Ghosh rajib@reqall.com Rajib Ghosh rajib@reqall.com

2

2

Rao Machiraju

2

Giridhar Bandi

2

Praveen Aripirala

Due: Today

Select All

Related

Categories

People

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

Go No notifications at this time. Add

Time

Places

Due: Today

Time

5

All lists

Tags

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

All lists

5

Help Me Memorize

People

Categories

Related

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

Edit

Here and Now

Time

Due: Today

Add

All lists

View

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My favorite lists

Recent

No notifications at this time. You are near: Home

What’s New

Welcome Rajib

2 Manage

Edit

Categories Tags Places People

What’s New

Welcome Rajib

Here and Now

5

Help Me Memorize

5

Go No notifications at this time. Let reQall decide:

Add

My favorite lists Recent All Items Today

Share

On mouse over 2

Here and Now

100

You are near: Home

Select All

Print

Organize

Related

View

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12 Edit

What’s New

Welcome Rajib

Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

Here and Now

5

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5

Go No notifications at this time. Share with

Due: Today

Related

My favorite lists

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Recent All Items Today

Due: Today

Contact selection comes here 2 100 Add

12

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Edit

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Here and Now

You are near: Home

Select All

Print

Organize

View

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

Due: Today

Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

What’s New

Welcome Rajib

Due: Today

Here and Now

5

Help Me Memorize

5

Go No notifications at this time. Due date

Related

My favorite lists Recent All Items Today

Date time and recurring selection options come here 2 100 Add

12

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What’s New

Welcome Rajib

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Here and Now

You are near: Home

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Print

Organize

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Here and Now

5

Help Me Memorize

5

Go No notifications at this time.

Due: Today

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Share with

Related

My favorite lists Recent All Items

Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

Today

Contact selection comes here 2 100 Send

12

OR Cancel

Edit

Here and Now

Due: Today

You are near: Home

Select All

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Organize

View

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

Due: Today

Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus.

What’s New

Welcome Rajib

Due: Today

Here and Now

5

Help Me Memorize

5

My favorite lists Recent All Items Today

Go

Added Task Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Edit

Delete

Due: Today

2 100 12 Edit

Here and Now

You are near: Home

Select All

Print

Organize

View

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Fusce vulputate convallis rhoncus. Integer ut sem in nibh tincidunt aliquam. Maecenas non lacus ligula. Suspendisse luctus faucibus erat id consequat. Maecenas augue tellus, molestie quis pharetra semper, molestie id tellus. Due: Today

No notifications at this time.

Related

touch points on all major devices

html ui for browsers


touch points on all major devices

android native app.


touch points on all major devices

iphone native app.


Wow!%You%all%have% outdone% yourselves%with% this%update.%It% looks%amazing%so% far!%I%had%dri<ed% away%from%ReQall,% but%I'm%preBy%sure% I'm%back%now!%%

I%absolutely%love% reQall,%you%make% staying%on%top%of% things%so%much% easier.%It's%fluid,% fast,%and%flexible% enough%to%stay% ahead%of%the%curve% that%always%seems% to%be%coming% along.%Thank% you!!!%%

Just%started%using% reQall%and%really% really%impressed.% […]%All%in%all%a% great%service%that%I% will%be%sLcking% with%once%my%trial% is%up.%

[…]%Thanks%for% making%my% paLents%lives% easier%as%well%as% mine!%%

Amazing% ApplicaLon!%I% finally%found% everything%I%was% looking%for%in%a%To% Do%List/Note% Organizer.%[…]%

My%compliments.% Recent%changes% have%advanced% Reqall%from%'nice% to%have%but%slightly% inconvenient'%to%a% professional%well% equip[p]ed%but%sLll% unique%personal% efficiency%tool.% Keep%on%going%[…]%

there is nothing like positive user feedback

user satisfaction success


achievements

1

More user growth and revenues

2

Better visual design

3

Improved mental model

4

Faster voice input and user correctable voice recognition result

5

More personalization

6

reQall app. on android


2012 the golden age of smart phones and the birth of reQall Rover


challenges

1

Going beyond just notes and things to do

2

Narrowing down on certain problem areas

3

Narrowing down on certain users types

4

Understanding user context and behavior, learning and recommending

5

Communicating and demonstrating a platform play

6

The reQall technology legacy


key strategy considerations

1

Narrow down on senior level knowledgeworkers

2

Further narrow down on meeting-scenario

3

Look at personal as well as professional life

4

Create emotional engagement and personality

5

Make it an open platform

6

Project the image of a smart system


who is it for and what do they do

understanding the user


personality is key for an assistant

assistant personality


DEVICE

INTERFACE

REQALL PERSONAL ASSISTANT PLATFORM CONTEXT ENGINE

COMMUNICATION TEXT NOTE VOICE BUBBLE PAGES ALERTS

EXTERNAL IMPORTER

MAIL

USER/CONTEXT DATA

DATA MINING

LOCATION VOICE

TYPE

TAP

USER PROFILE

USER’S INTEREST / BEHAVIOR

OUR REFERENCE DESIGN ON ANDROID

REQALL ROVER: OUR REFERENCE DESIGN / INTERFACE

COMMUNICATION IN OUR REFERENCE DESIGN

SOCIAL

TO-DOS

DEVICE

SMS LOG

LOCATION

PURCHASES

EMAIL

CALENDAR

ADDRESS BOOK

REQALL

LINKEDIN

FACEBOOK

TWITTER

MORE

TWITTER

FOURSQUARE

GLOBAL DATA

EXPERTISE WHITE BOARD

PRIORITIZER

DESIGN / INTERFACE BY YOU

CONTACTS

CALL LOG

GLOBAL PROFILE

USER’S ACTIVITY PREDICT UPCOMING PLACES & ACTIVITIES IMPORTANT & UNUSUAL PLACES, PEOPLE, & ORGS DAILY PATTERNS INTERESTS, LIKES, DISLIKES

YOUR PREFERRED DEVICE / OS

CALENDAR

WHAT’S IMPORTANT/TRENDING

DEDUCERS

NLP

EMAIL

USER DATA

CANDIDATE “COMMUNICATION” MORE DEDUCTIONS

DEALS

PERSON

NEWS

FOOD

WEATHER

EMAIL ACTIONS

SOCIAL

BIRTHDAY

SEARCH

HELP

COMMUTE

EXPERTISE BUILT BY US FOR OUR REFERENCE DESIGN

NEWS

FACEBOOK

MORE

DATA USED FOR OUR REFERENCE DESIGN

INTENT ENGINE

COMMUNICATION MODE BY YOU

EXPERTISE BUILT BY YOU

CONFIDENTIAL

DATA PROVIDED BY YOU


What II can forFOR youYOU WHAT CANdo DO

GETTING TO KNOW YOU

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively. Here is what I have learnt about you so far.

WHAT I KNOW ABOUT YOU

Anticipate and prepare you

AFTER LESS THAN A MINUTE ASSISTANT QUETIENT

If you have a calendar event, I can proactively prep you by providing you information about the attendees, commute, weather and any other information that you need before, during and after the event. I also monitor as the event approaches and alert you in case anything changes and help you in situations like running late for the event.

10

YOU

PAST

PRESENT

FUTURE

Rajib Ghosh

Your wish is my command

Don't' know much about this yet

I can respond to your questions and commands. Here are a few examples of things that you can ask me now: • For weather, say “Weather” or “Weather in San Francisco” • For deals, say “Deals” or “Deals in San Francisco” • For restaurants, say “Italian restaurant” or “Restaurants in San Francisco” • To search the web, say “Search reQall Rover” • To look for a video, say “YouTube reQall Rover” • For Twitter trends, say “Trending in San Francisco”

Activities

Don't' know much about this yet

Topics

I am still young and my creators are working constantly to make me smarter so that I can understand and assist you better. If you want me to assist you in an area that I am unable to do right now, please let them know. They will be really glad to hear from you.

People

Let's get to knowing you a little better.

reQall, design

Sunil, Rao, Deb, Arvind, Clarence and 10 more

AFTER LESS THAN A MINUTE ASSISTANT QUETIENT

To save you from information overload, i intelligently extract action items from all your emails and proactively show you those. I even help you quickly respond to it, if it’s urgent.

Food

GETTING TO KNOW YOU BETTER

WHAT I KNOW ABOUT YOU

Like a real life personal assistant, I can best demonstrate my assisting capabilities by getting to know you. To know you, I need permission to look at some of your information from time to time. I don't store your credentials and your personal data is seen by me securely and anonymously.

Thank you for telling me about yourself. I may ask you a question from time to time. Here is what I have learnt so far. Remember, more you use me and tell me about yourself, more I learn about you. At anytime you can see how much I have learnt by going to … by tapping on from the menu.

AFTER ONLY COUPLE OF MINUTES

AFTER ONLY ONE MINUTE ASSISTANT QUETIENT

10

ASSISTANT QUETIENT

PAST

PRESENT

FUTURE

I look at and learn from emails associated with rajib.g@gmail.com

Rajib Ghosh

Director- Design, reQall Inc, Hyderabad area.

Allow me to learn from Facebook Not connected

Food

Allow me to learn from reQall

Don't' know much about this yet

Unable to connect with credentials

Learning from your address book

Activities

I look at and learn from your address book and call logs

Don't' know much about this yet

Learning from your calendar

I look at and learn from calendar associated with rajib.g@gmail.com

Topics

reQall, design

Learning from your location

I look at and learn from where you are and where you have been

People

Sunil, Rao, Deb, Arvind, Clarence and 10 more

Learning over time

I will learn over time if nothing else is provided. But that may take a while.

Places

10

20

YOU

Learning from your emails

Save your $$$ and time

I will try to understand you better and offer you recommendations for restaurants and deals. I will also proactively update you with news and offers around you on things of your interest so that you can save time and money.

Director- Design, reQall Inc, Hyderabad area.

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively. Here is what I have learnt about you so far.

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively.

2:30

2:30

2:30

2:30

WHAT I KNOW ABOUT YOU

Places

Don't' know much about this yet

Don't' know much about this yet

Organizations

Organizations

reQall Inc.

LONG TAP

reQall Inc.

Previous

Next

Next

Previous

Previous

Next

Let's get started Get updates

ASSISTANT QUETIENT

15

Getting to know you What I know about you

YOU

PAST

PRESENT

FUTURE

Personalize

Rajib Ghosh

Director- Design, reQall Inc, Hyderabad area.

GETTING TO KNOW YOU

WHAT I KNOW ABOUT YOU

Like a real life personal assistant, I can best demonstrate my assisting capabilities by getting to know you. To know you, I need permission to look at some of your information from time to time. I don't store your credentials and your personal data is seen by me securely and anonymously.

AFTER ONLY ONE MINUTE ASSISTANT QUETIENT

ASSISTANT QUETIENT

2:30

PRESENT

FUTURE

Food

Allow me to learn from reQall

Unable to connect with credentials

Don't' know much about this yet

PAST

PRESENT

WHAT I KNOW ABOUT YOU

GETTING TO KNOW YOU

AFTER LESS THAN A MINUTE ASSISTANT QUETIENT

10

YOU

GETTING TO KNOW YOU

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively. Here is what I have learnt about you so far.

ASSISTANT QUETIENT

YOU

FUTURE

PAST

PRESENT

WHAT I KNOW ABOUT YOU

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively. Here is what I have learnt about you so far.

AFTER LESS THAN A MINUTE

10

10

YOU

FUTURE

Activities

PAST

PRESENT

1 hour

FUTURE

24 hours

Don't' know much about this yet

Director- Design, reQall Inc, Hyderabad area.

Not connected

2:30

PAST

WHAT I KNOW ABOUT YOU

AFTER LESS THAN A MINUTE

Rajib Ghosh

Allow me to learn from Facebook

GETTING TO KNOW YOU

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively. Here is what I have learnt about you so far.

ASSISTANT QUETIENT

10

YOU

I look at and learn from emails associated with rajib.g@gmail.com

Don't' know much about this yet

WHAT I KNOW ABOUT YOU

AFTER LESS THAN A MINUTE

10 Learning from your emails

Food

GETTING TO KNOW YOU

Hi Sunil/Hi there. I am reQall Rover, your personal assistant design as an example application to showcase reQall Assistant Platform. I am always here trying to understand what you are up to and assist you proactively. Here is what I have learnt about you so far.

2:30

Topics

2:30

Director- Design, reQall Inc, Hyderabad area.

MAY BE

Shop near 7th St MAY BE

PAST

People

Learning from your address book

PAST

PAST

I look at and learn from your address book and call logs

Activities

Don't' know much about this yet

Learning from your calendar

Activities

Don't' know much about this yet

ACTIVITIES I use this information to figure out...

Learning from your location

PEOPLE

Topics

Don't' know much about this yet

I use this information to figure out...

ORGANIZATIONS

MOST LIKELY

Working at Home

Organizations

OR

Watching TV at Home

Intell

People

Sunil, Rao, Deb, Arvind, Clarence and 10

OR

more I use this information to figure out... I will learn over time if nothing else is provided. But that may take a while.

Have lunch near Castro Street

PLACES

reQall, design

I look at and learn from where you are and where you have been

Learning over time

PAST

MOST LIKELY

Places

I look at and learn from calendar associated with rajib.g@gmail.com

TOPICS

Lunch near 7th St

PAST

Sunil, Rao, Deb, Arvind, Clarence and 10 more

MAY BE

Having Dinner at Home I use this information to figure out...

I use this information to figure out...

Work at Office

Places Don't' know much about this yet

None of the above

Organizations

2:30

Let me know what you plan to do next

reQall Inc.

Topics

2:30

reQall, design

2:30

2:30

2:30

PAST

PAST

PAST

PAST

PAST

ACTIVITIES

TOPICS

PEOPLE

PLACES

ORGANIZATIONS

I use this information to figure out...

I use this information to figure out...

I use this information to figure out...

I use this information to figure out...

I use this information to figure out...

2:30

People

Sunil, Rao, Deb, Arvind, Clarence and 10 more

discovery and conversation led emotional engagement 8% 2%

16%

Places

8% 2% 16%

16%

Working Sleeping

reQall Inc.

Reading Others

42%

16%

42%

David

16%

42%

Home

Blogger

ROLLYO

Sleeping

SEO

Michael

Work

Watching TV

Marketing

John

Jubilee Hills

32%

16%

32%

8% 2%

Others

8% 2%

42%

Watching TV

32%

16%

Blogging

8% 2%

8% 2%

8% 2%

42%

more emotional engagement 8% 2%

42%

16%

Working

Reading

32%

Don't' know much about this yet

Organizations

8% 2%

42%

42%

16%

Media

32%

Others

42%

32%

chris

8% 2%

Others

16%

Banjara Hills

Social

32%

Yelp

Others

Others

42%

Blogger

David

Home

SEO

Michael

Work

ROLLYO

Marketing

John

Jubilee Hills

Social

Blogging

Media

Others

32%

chris

Others

32%

Banjara Hills Others

32%

Yelp

Others


evolution of the assistant

modes of engagement


Kindness is invaluable

My Colleagues

My Family

Offer a helping hand.

Touch base with Giri

Call Mom

Send flowers.

Sunil

Rao

Giri

Ash

Sally

Dad

Mom

Send a thank you note. Go out for a dinner together. I am thinking...

I am thinking...

reQall: Salad would be good for lunch today

I am thinking...

reQall: Salad would be good for lunch today Dad: Hope he is fine

Sally 12:45 pm

Ash 1:00 pm

1:15 pm Lunch

Sally 1:30 pm

12:45 pm

Ash 1:00 pm

1:15 pm Lunch

1:30 pm

12:45 pm

1:00 pm

1:15 pm Lunch

1:30 pm

My Family Missed call from dad Today at 12:45 pm

Dad: Hope he is fine Today at 12:50 pm

reQall: Call mom Today at 1:00 pm

Call from you to mom Today at 5:10 pm, 20 m

interesting directions that never took off

emotion and engagement


achievements

1

Proactive as well as reactive modes

2

More engaging user experience with some personality aspects

3

Contextual assistance for current context

4

Ability to determine near future context and provide assistance in anticipation

5

Communication and demonstration of a platform play

6

Recognition as Tie Top 50 Startups


reQall