Page 1


ISSUE 01: APRIL 2012

In this issue... Main Feature ................ 1 Events ........................... 2 Product News .............. 3 Support ......................... 4 Customer Spotlight .... 5 General News .............. 6

Get connected... XOS Digital Sports Report Need Support?

Learn More

Prevailing Predators


n 2011, a total of 26 teams upgraded to XOS Thunder Hockey, including the Nashville Predators. The Predators had originally purchased XOS Thunder’s predecessor, VEGA, after the NHL lockout to use during the 2005-06 season. Lawrence Feloney, video coordinator, had been using VEGA during his four years with the New Jersey Devils, and was highly familiar with the system already. “VEGA was viable for a long time,” Feloney said. “However, XOS Thunder is an enhanced system which built upon the best components of VEGA.” Due to VEGA’s market status and success, XOS knew it could leverage the system’s best features and development practices for use with XOS Thunder. Once upgraded to XOS Thunder, Feloney acknowledged that the logging tool and capabilities are similar but “definitely improved.” Nashville finds that it benefits most from new options such as stats linking to video, a network solution, DVR mode and support. Prior to purchasing XOS Thunder,


Nashville used VEGA and a statbased program to provide coaches and players all the information they needed to prepare for games. Now, XOS Thunder’s reporting and scouting tools enabled the team to consolidate the two platforms into one. “There are many situations to look at when pre-scouting in hockey, and it’s very intensive,” Feloney said. “Previously, we had to go back and forth between platforms. It wasn’t a seamless process.” Nashville also found great benefit in having XOS Thunder available via network instead of as a standalone system. The team works from three different locations at any given time. These include their practice facility, their home ice and while traveling. For times on the road, the XOS Thunder travel case enables Feloney to handle his responsibilities from any location. Plus, the network connection not only helps Feloney, but it also helps the coaches. “Coaches can access everything,” Feloney said. “Because of that we have had out-

standing and productive meetings.” XOS Thunder has provided other positive results for Feloney. “DVR mode changed how video guys work” he said. “We have greater impact during the game since coaches can count on us to relay information seen in the video. Before I could more easily miss an important moment or detail while focusing on something else. However, now DVR mode has made logging games much more conducive to accurate review.” Feloney also noted that XOS Thunder’s high-definition capabilities have had an impact on the Predators and

for hockey as a whole. “We are very pleased with the quality of the video,” he said. “It’s like we’ve come out of the dark ages and seen the light.” Since the Predators upgraded to XOS Thunder, the team has also been able to take advantage of the XOS support staff. Feloney admits that he wasn’t a computer software major in college and sometimes needs help from the experts.

to reach Pete (Balkus) who has significant product knowledge.” Feloney mentioned that he appreciates the opportunity to collaborate with XOS on continued product development. “In six months of using the product, we’ve seen it continue to develop for the best possible experience” he said. “The XOS team is always open to feedback and supporting us and we look forward to the future evolution of this useful resource.”

“Doug (Cole) was always great when we used VEGA, but now I can get help at anytime, day or night, from the entire XOS support team,” -Written by Chris Taylor, he said. “I even get the opportunity Marketing Coordinator

XOS Events NAB: April 14-19 (Las Vegas)

NACDA: June 25-28 (Dallas)

AHCA: April 26-29 (Naples, FL) CSVS: June 6-7 (Atlanta)

Thunder Hockey User Conference: Summer ‘12

The American Hockey Coaches Association Convention brings together all the stakeholders in hockey to foster the highest standards in the profession. During the exhibitor socials, XOS will demo Thunder Hockey HD which has had great success

Stay tuned for more information regarding the second annual Thunder Hockey Users Conference taking place this summer. Interact with peers and other field experts, discuss workflows, and participate in an XOS Thunder learning experience.

during its first year in high definition, The National Association of Broad- and was used by nine teams. Addicasters Show connects media tionally, XOS will showcase HD Reprofessionals following the ever- play and Review. changing industry trends in content creation, management, commerce, distribution and consumption. XOS will showcase Hurricane HD Replay in its suite at the Las Vegas Hotel and Casino. CLICK LOGO TO SIGN UP FOR A DEMO AT AHCA


The fourth annual College Sports Video Summit aims to take the college video marketplace to the next level. XOS will showcase Hurricane HD Replay and the Thunder Remote Camera System as well as its SmartTV, Tablet and Mobile offerings.

The National Association of Collegiate Directors of Athletics Convention is the annual staple where members of collegiate departments gather to educate, discuss ideas and socialize. As NACDA sponsors, XOS will present and demo an array of the latest technologies.

XOS Digital

April 2012

XOS Thunder


n the NHL’s Eastern Conference, Thunder users the New Jersey Devils and the Ottawa Senators, as well as VEGA users the New York Rangers, Boston Bruins and Philadelphia Flyers are all poised to compete in the NHL playoffs.

Product News In the NHL’s Western Conference, Thunder customers the Vancouver Canucks, Detroit Red Wings, Nashville Predators, Los Angeles Kings and Phoenix Coyotes are all in the playoffs, as is VEGA customer the San Jose Sharks.

XOS partners took 13 of the 16 2012 Division 1 NCAA tournament bids for Men’s Ice Hockey. This included XOS Thunder users Boston University, the University of North Dakota, Miami of Ohio University, and the University of Michigan, and VEGA users Boston College, Air Force, the University of Minnesota, Western Michigan University, UMass-Lowell, University of Minnesota-Duluth, Ferris State University, Denver University, and Cornell University. Boston College, Minnesota, and Ferris State all advanced to the Frozen Four. Congratulations to the University of Minnesota Women’s Hockey team on winning the National Championship. - Written by Chris Taylor, Marketing Coordinator



his has been an exciting time for many XOS partner teams as they have made great strides to update and outfit their facilities with the latest digital video technologies. For XOS staff members, the opportunity to develop new technologies and solutions that meet the unique goals of the company’s partners brings great satisfaction along with it every day. Recently, XOS has seen an increased

push for instant replay within collegiate hockey venues. Overall, there has been a fair mix of standard-definition (SD) and high-definition (HD) system demand. Teams such as Notre Dame, Quinnipiac and Boston University welcomed the addition of XOS HD Replay to ensure that their officials had the technology necessary for making accurate calls. In fact, nine of the top 15 ranked men’s hockey teams use XOS Instant Replay. CLICK ICON TO THE RIGHT TO REQUEST A DEMO AT AHCA

Industry Insider



XOS Thunder


OS Digital plans to upgrade all of its XOS Thunder users to the Eagle Eye Dashboard monitoring system. Eagle Eye monitors different aspects of your network to allow XOS Support to proactively alert and prevent problems. The software identifies three status levels: “All OK,” “Warning” and “Error.” In the cases of “Warning” or “Error” an e-mail is automatically sent out to both the video staff and XOS support. Eagle Eye monitors hardware (temperature, drive space and 3 Ware alerts), systems (online/offline status, computer model, RAM, last reboot, client and hemi versions installed), sync (sync status and sync

scheduler) and surge (monitors and manages all surge sets). The University of Arkansas used Eagle Eye in the past through its XOS Lightning subscription. One summer day, Andy Wagner, director of sports video, received an e-mail from Eagle Eye and a phone call from XOS Support to inform him that his server’s temperature was high. Wagner sent his assistant to check on the situ-


Eagle Eye is just one way XOS will expand its 24/7/365 support coverage. Customers will receive a call from XOS Support to upgrade shortly.

Would you use live video support?


ecently, DIRECTV released a new menu system for all its receivers. Unfortunately, this also caused some issues when attempting to record games through XOS Scheduler. Specifically, DIRECTV’s Guide shows the same channel num-

ation. They discovered that the air conditioner went out in the entire building and, as a result of Eagle Eye monitoring, were aware of the situation before anyone in the Maintenance department.

Changes to DIRECTV Software ber for the HD and SD versions of a channel. For example, ESPN shows up twice in the DIRECTV Guide as channel 206. One of these channels is the HD broadcast, while the other is the SD broadcast, but they both appear as channel 206. So, when us-

ing XOS Scheduler to record channel 206, it might record the SD version instead of the HD version. However, there is a way to turn off the duplicate channels in the DIRECTV menu. Please follow the steps below to do so:

1. Press the “Menu” button on the DIRECTV remote or on your AMX touchpanel 2. Scroll down to “Settings & Help” and choose “Settings” 3. From the “Settings” menu, choose “Display” 4. Select “Preferences” 5. In the “Preferences” menu, scroll down to the “Guide HD Channels” option (It is currently set to “Show all channels”) 6. Change to “Hide HD channels” or “Hide SD channels” depending on the desired recording preference

Should you have any questions or need further assistance, please do not hesitate to contact XOS Support (hyperlinked from the newsletter cover).


XOS Digital

April 2012

Customer Spotlight Michigan Tech Huskies Hockey


ichigan Tech was one of the biggest XOS Thunder Hockey successes during the 2011-12 season. The team finished the season 16-19-4 and made an appearence in the Western Collegiate Hockey Association (WCHA) Final Five. Last season, the team went 4-30-4 and had only 15 wins total since the 20082009 season.

me to be an intricate part of this year’s team, from scouting reports to teaching videos. He’s a great coach and a great person, and I look forward to working with him in the seasons to come.”

Laurila said. “Whether it is time on ice or powerplay opportunities, we can pinpoint key factors in our successes and failures.”

Video coordinators in hockey, as in most sports, have to work hard daiXOS Thunder Hockey features cus- ly and really pay their dues to suctomizable reporting capabilities that ceed. XOS Digital is thrilled to have college hockey teams use tirelessly. Michigan Tech and Laurila as a true Many of these teams don’t have the champion for XOS Thunder Hock“[XOS Thunder Hockey] definitely luxury of NHL Stats integration that ey. The team is already inquiring had an impact on our day-to-day the professionals use, and XOS Thun- about this year’s users conference. preparation,” said Nick Laurila, Michi- der Hockey serves as an effective al- XOS will provide more details on gan Tech’s video coordinator. ternative. this year’s event to all of its hockey customers soon. Michigan Tech purchased XOS Thun- “We are able to drill down on speder Hockey in mid-August, after using cific tendencies for individual play- -Written by Chris Taylor, VEGA for nearly five years. A week ers, as well as the team as a whole,” Marketing Coordinator after upgrading, Laurila convinced his coaching staff to approve his attendance at the XOS Hockey Users Conference in Boston. “The conference was a great experience for me,” he said.“I got to sit with NHL and NCAA teams that have more experience with the platform and learn about everyone’s distinct workflows. It really provided me with a head start before XOS came on site for our training.” Laurila also pointed to Mel Pearson, Michigan Tech Head Coach, as a reason for his team’s turnaround. Pearson was named the 2011-12 WCHA Coach of the Year. “Working for Coach Pearson is phenomenal,” Laurila said. “He’s allowed

Industry Insider



General News


any XOS partner teams are starting to look at their remaining budgets before the end of the fiscal year. If you are interested in any XOS services or solutions, or are looking to upgrade existing technologies and equipment, please feel free to let


us know how we can best assist you. We look forward to seeing everyone at AHCA in Naples on April We are always available to work 26-29! with our valued partner teams to determine the best solutions to fit If attending, please provide adtheir technology and billing needs. vance notice if you are interested If this applies to you, please con- in checking out our HD Replay tact your XOS account manager system and we’ll promptly add you to facilitate the process today. to our growing demo list!


XOS Digital's Industry Insider Hockey April Issue