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INSTANT ISSUANCE SOLUTION Improves client satisfaction through better services A comprehensive card-issuance solution that enables card issuing organizations, banks, and government authorities to produce cards on site - instantly and directly at the branch, and to hand cards directly to the client.

MULTIPERSO PERSONALIZATION SOFTWARE

Overview

Features

These days, banks, government institutions, and retailers have to face a growing

Supports various card types, both EMV & non-EMV

necessity for instant smart card issuance due to increased customer requirements and

applications

heavy competition in the marketplace.

Supports contactless payment technologies (MasterCard PayPass, Visa PayWave, Near Field

Usually, the card issuance process goes as follows: the client comes to the bank or card

Communication (NFC))

issuing office and fills out an application. The bank prints a card, and along with card

Supports contact or contactless chips and magnetic

instructions, sends it to the client through the mail or invites the client to pick up a card

stripe

directly in bank or card issuing office. The process of card issuance takes about two

Captures biometric data, for example, face images

weeks.

and fingerprints Supports various types of personalization machines

The instant issuance technology helps this process to be easily performed in a bank or

from different vendors

card issuance office. Clients go to the bank branch or card issuance office and provide

Advanced quality/ Card production control system

bank staff with their application information. That information is entered into a software

before & after personalization

program that drives the approval and card personalisation process. Clients do not need

Advanced Monitoring & Reporting System

to wait two weeks for a card. Instead, the card is issued instantly. Clients can choose the

High level of security, centralized management of

design of the card, which can be a personal photo, logo, or other meaningful elements.

cryptographic keys

Also it is possible to receive the information about the card and card usage instructions

Thanks to built-in diagnostic and optional interfaces to

from bank staff. Ready-to-use, fully activated cards are printed instantly and handed

external EMV testing tools, the system does not

directly to the consumer. Clients are immediately able to use their cards to make

support issuance of defective personalised cards to

purchases or withdraw cash from ATMs.

cardholders.

MultiPerso Instant issuance solution is a key solution that enables financial institutions to issue personalized debit or credit cards instantly, thus making their services more convenient for customers. The user-friendly interface allows operator within few minutes to design and produce card, which is fully prepared for using. The instant-issuance personalisation solution is not just a standardised software and card printer combination; it is complete solution that provides a productive and profitable instant-issuance program. The system consists of MultiPerso software modules and hardware components, which provide complete card personalisation and instant issuance. Actions performed by the system`s applications and components include data acquisition (including from an external source), data preparation, card personalization, cryptographic processing, and chip encoding.

X INFOTECH Latvia SIA // Address: Daugavas iela 38-3 // MÄ rupe, MÄ rupes nov., LV-2167 // Latvija Tel.: +371 67930171 // Fax: +371 67930172 // info@x-infotech.com // www.x-infotech.com // www.multiperso.com


INSTANT ISSUANCE SOLUTION Benefits Advanced Customer Service:

Increased turnover:

The customer receives the card immediately and does not have to wait

The instant issuance of cards increases the sales of cards, and

days or weeks to receive the card. The card cannot be lost or stolen

simultaneously the card usage and the turnover are

while it is sent through mail. The customer can choose the card with

increasing as well. Also, banks, card issuance offices, and retailers are

customized features, such as personal photos and co-branding logos.

able to charge an annual fee for cards, and a commission fee for every

This service increases customer loyalty and minimizes card delivery

use of card or purchase.

costs. It provides immediate replacement for lost, stolen, or damaged Easy maintained/configured, flexible solution:

cards.

Due to system flexibility, the solution is easy to use, simple to operate, Improved customer loyalty:

and integrates into standard branch procedures or existing

When the card is issued instantly, the customer can activate and use it

infrastructure. The solution is easily maintained to meet clients’ needs.

immediately. If card is sent by mail, the probability that client will use the card is low. This service attracts customers to use cards instantly and

Reduced Costs:

improves their loyalty.

The card and PIN are not sent by mail, thus costs for mailing and paper are eliminated. There is no need for expensive encryption devices or

Enhanced Security:

high-volume personalisation machines. You can use low-cost desktop

PIN numbers are not sent through mail, so they cannot be lost or stolen.

personalisation devices and centralized chip encryption.

The customer has the opportunity to choose a PIN securely at time of card issuance.This solution complies with PCI DSS standards related to

Control and reports:

card instant issuance, as well as meets Visa® and MasterCard® instant

The system allows control over the card issuance process and provides

issuance security requirements.

an insight view at all steps throughout the complete personalisation process. Reports can be generated at any time, showing current status, the number of cards already personalised and available, user activities, and other relevant information.

Well, if you're travellin Where ' in the the winds Remem hit heavy north country ber on the fair, She once me to one was a true who lives borderline there love of mine. Well, if you When the go in the snowfla rivers ke storm Please see she freeze and summe To keep has a coat r ends her from the howlin' so warm winds. Please see for me If it rolls and flows if her hair hangs Please all down long see for her breast, me if her That's the way I remem hair hangs long, ber her I'm a wonder best. Many times in' if she remem bers me In the darknesI've often prayed at all In the brightne s of my night ss of my day. So if you're travellin Where the winds ' in the north Remem country hit heavy ber fair, on the She once me to one was a true who lives borderline there, love of mine.

HSM

EMV Key Profile EMV Perso Data

MultiPerso Data Preparation Chip encoding

Well, if you're travellin Where ' in the the winds Remem hit heavy north country ber on the fair, She once me to one was a true who lives borderline there love of mine. Well, if you When the go in the snowfla rivers ke storm Please see she freeze and summe To keep has a coat r ends her from the howlin' so warm winds. Please see for me If it rolls and flows if her hair hangs Please all down long see for her breast, me if her That's the way I remem hair hangs long, ber her I'm a wonder best. Many times in' if she remem bers me In the darknesI've often prayed at all In the brightne s of my night ss of my day. So if you're travellin Where the winds ' in the north Remem country hit heavy ber fair, on the She once me to one was a true who lives borderline there, love of mine.

Well, if

Well, if you're travellin Where ' in the the winds Remem hit heavy north country ber on the fair, She once me to one was a true who lives borderline there love of mine. Well, if you When the go in the snowfla rivers ke storm Please see she freeze and summe To keep has a coat r ends her from the howlin' so warm winds. Please see for me If it rolls and flows if her hair hangs Please all down long see for her breast, me if her That's the way I remem hair hangs long, ber her I'm a wonder best. Many times in' if she remem bers me In the darknesI've often prayed at all In the brightne s of my night ss of my day. So if you're travellin Where the winds ' in the north Remem country hit heavy ber fair, on the She once me to one was a true who lives borderline there, love of mine.

Magnetic Data

you're

travellin' Where the in Remember winds hit heav the north coun try fair, y on the She once me to one was a true who lives borderline there love of mine. Well, if you When the go in the snow rivers flake Please see she freeze and summstorm To keep has a coat er ends her from the howli so warm n' winds Please . see for me If it rolls and flows if her hair hang Please all s long down her see for me if her That's breast, the way I rememberhair hangs long, her best.

Card Management System

Personalization files

MultiPerso Instant Issuing Client

PIN Pad

Application form

BANK Central office

Desktop Card printer / embosser

BRANCH

X INFOTECH Latvia SIA // Address: Daugavas iela 38-3 // Mārupe, Mārupes nov., LV-2167 // Latvija Tel.: +371 67930171 // Fax: +371 67930172 // info@x-infotech.com // www.x-infotech.com // www.multiperso.com

MultiPerso Instant Issuing  

A comprehensive card-issuance solution that enables card issuing organizations and banks to produce cards on site - instantly and directly a...

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