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Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance eBook PDF #kindle By John L. Kmetz Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance Full Book ==> https://clickheres.com/?book=1606494546

Book details ●

Author : John L. Kmetz

Pages : 220 pages

Publisher : Business Expert Press

Language :

ISBN-10 : 1606494546

ISBN-13 : 9781606494547

Book Synopsis Workflow, process, or business process mapping has been discovered by organizations of all kinds as being a powerful tool to analyze and improve their internal processes. It has attracted major attention from software vendors, including Oracle and IBM, who market systems that are designed to map processes and quantify all aspects of their operations. These systems can be very effective at capturing the formal or explicit knowledge inherent to any workflow; however, a long-term problem with these approaches is that the full 'knowledge base' underlying these processes contains many elements which are 'tacit knowledge.' Despite being outside of the formal knowledge base, tacit knowledge must be addressed when describing the nature and functioning of processes. A key feature of the mapping method used in this book is that it makes both formal and tacit knowledge explicit in the workflow maps it produces. Much of what has been learned in the years of applying and teaching this method is

Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge  

Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance Full Book ==> https://clickheres.com/?...

Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge  

Mapping Workflows and Managing Knowledge: Capturing Formal and Tacit Knowledge to Improve Performance Full Book ==> https://clickheres.com/?...

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