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TICKETLESS On the day of your departure go straight to the check in counter with this receipt

Meridiana S.p.A Sede Legale ed Amministrativa: Centro Direzionale Aeroporto Costa Smeralda 07026 Olbia (OT), Italia - Capitale Sociale euro 51.033.349,00 - R.I. Sassari 05875940156 R.E.A. Sassari 128928 - Partita IVA 01846710901.

Date of issue: 14-02-2009

Attention: passengers need to print out this receipt, to be presented upon check-in at the airport together with an official identification document. In case of schedule change, meaning different time of departure or different airport, the new transportation document will be sent via e-mail with the relative variations. Any e-mail received will be considered as valid as it confirms. Meridiana-Eurofly declines all responsibilities in case of mis-management of the above-mentioned information. Passangers with special needs: for unaccompanied minors, blind passengers, disable any other kind of assistance, such as excess luggage or pets please contact our Call Centre 0871 222 9 319 within UK; from other parts of the world please call +39 0789 52682. Attention: Code to be used for eventual communications with Meridiana Eurofly Call Center

RESERVATION CODE

Q4E8X

OUTBOUND FLIGHT Friday, October 16, 2009 AMSTERDAM T2 - FLORENCE Flight:

IG3424

Departure:

19:45

Arrival:

21:35

INBOUND FLIGHT Wednesday, October 21, 2009 FLORENCE - AMSTERDAM T2 Flight:

IG3423

Departure:

16:55

Arrival:

18:55

NAME VINCENT SURNAME HAAKER

TICKET NUMBER 1919804813279

fare (price include VAT 10%)

100.00 EUR

Taxes and charges

105.85 EUR

Administration fee(include VAT 20%)

Outbound/Inbound

6.00 EUR

Total amount passanger

211.85 EUR

NAME JAN MATTHIJS SURNAME HEINEMEIJER

TICKET NUMBER 1919804813280

fare (price include VAT 10%)

100.00 EUR

Taxes and charges

105.85 EUR

Administration fee(include VAT 20%)

Outbound/Inbound

6.00 EUR

Total amount passanger

211.85 EUR

NAME ERIK SURNAME SCHAAP

TICKET NUMBER 1919804813281

fare (price include VAT 10%)

100.00 EUR

Taxes and charges

105.85 EUR

Administration fee(include VAT 20%)

Outbound/Inbound

6.00 EUR

Total amount passanger

211.85 EUR

Amount paid

635.55 EUR

International flight fares are not subject to VAT (art. 9.6DPR633/72) DETAILS AND RESTRICTIONS OF OUTBOUND FLIGHT[ UNR ] Economy

class, Special one way fare. Children: infant under 2 years old pay € 15. Refund: not permitted. Rebooking: 1) before the day of departure: charge € 35 plus the possible difference on fare; 2) from the day of departure: permitted only by upgrading to the applicable full fare. Rerouting: permitted only by upgrading to the applicable full fare. Name Change: permitted by calling the call center before the day of departure with a charge of € 35 plus the possible difference on fare. DETAILS AND RESTRICTIONS OF INBOUND FLIGHT[ UNR ] Economy

class, Special one way fare. Children: infant under 2 years old pay € 15. Refund: not permitted. Rebooking: 1) before the day of departure: charge € 35 plus the possible difference on fare; 2) from the day of departure: permitted only by upgrading to the applicable full fare. Rerouting: permitted only by upgrading to the applicable full fare. Name Change: permitted by calling the call center before the day of departure with a charge of € 35 plus the possible difference on fare.


GENERAL CONDITIONS OF CARRIAGE Follow, dealed with argoments, the general conditions of carriage valid on the flights operated by Meridiana-Eurofly. For flights operated by other Air Carriers (Codeshare Flights), please considere the conditions avalaible on the website of the Airline Company that operates the flight.

Check-in In order to avoid any delays due to congestion on check in operations and security controls, Meridiana - Eurofly invite their passengers (customers) to take note of check-in schedules of our flights, in particular check-in time limits:- domestic flights and International flights in Europe (not included flights to Chisinau, Pristina, Cairo) : check-in opens 2 hours before flight departure time and closes 35 minutes (domestic flights) and 45 minutes(International flights) earlier than flight departure time; - intercontinental flights (not included Dakar and New York): check-in opens 2 hours and 30 minutes before flight departure time and closes 45 minutes earlier than flight departure time; - flights to New York: check-in opens 3 hours and 30 minutes before flight departure time and closes 60 minutes earlier than flight departure time; - flights to Pristina, Chisinau and Dakar: check-in opens 2 hours and 30 minutes (4 hours for Dakar) before flight departure time and closes 75 minutes earlier than flight departure time; - flights to Cairo: check-in opens 2 hours and 30 minutes before flight departure time and closes 45 minutes earlier than flight departure time. In cas e any passenger should not show within check-in time limits up above mentioned , he loses any right to board even if provided with reservation. In case of no show at depa rture, Meridiana - Eurofly will be able to void all reservations made for any following or return flights.

Luggage in the hold on national flights passengers are allowed luggage with total dimensions that do not exceed 160cm ( height + length + width) and with a total weight of 20 kg per adult/child passenger, 10 kg for infants. On international flights one 30 kg piece of luggage in Electa class and a 20kg in economy class. Every piece of baggage should h ave a label with the name and address of the passenger. Maximum weight for each baggage: 30kg. Only for USA flights: BUSINESS CLASS: 2 checked pieces of baggage for each passenger, of which the sum of the greatest outside linear dimensions of each bag does n ot exceed 62in (158cm) and provided that the weight of each bag does not exceed 70lbs (32Kg). ECONOMY CLASS: 2 checked pieces of baggage for each passenger, of which the sum of the greatest outside linear dimensions of each bag does n ot exceed 62in (158cm) and provided that the weight of each bag does not exceed 50lbs (23Kg). For more information: General conditions of carriage

Carry-on baggage - Special baggages: Each passenger is allowed one carry-on baggage that should not exceed 55 cm. x 40 cm x 20 cm and weigh more than 8 kg (5kg on flights operated by A/M ATR). Garment bag and briefcase respecting those limits are consitered as cabin luggage. According to the safety measures contained in the Programma Nazionale di Sicurezza (National Safety Programme), dangerous articles are not allowed on board, while other items may be carried only in specific compartments of the aircraft. Moreover, strict limitaions regulate the transport of certain items which may only be carried in hand baggage. For more information General conditions of carriage

Documentary requirements The airline requires all passengers to provide photographic ID at check-in on all flights including domestic services. Passengers who use the online check-in service will be required to provide photographic ID, the boarding gate and a copy ticket's at the security gate. Customers that purchase the territorial continuity rate must present documentation confirming their belonging to one of the categories allowing them access to the special rate (a valid form of identification, medical certificate, valid university card). The Government of the United States of America has introduced a new obligatory requirement for the entrance in its own National Territory. To obtain the permit you must accede online before boarding to the Electronic System for Travel Authorization (ESTA). For more information: General conditions of carriage || Iata travel centre

Passangers with special needs For unaccompanied minors, blind passengers, disable any other kind of assistance, such as excess luggage, animals. Please con tact our Call Center. For more information: Special assistance

Exchange and Refund To exchange reservations or process a refund of your ticket please visit the relative section. If the using date of your ticket is past you must contact the Call Center to process your request.

Minimum services assured in case of strike In compliance with the current legislation, in case of a strike of the air transport sector, Meridiana-Eurofly will operate its domestic and international flights with the following schedules: from 7:00 a.m. to 10:00 a.m. and from 6:00 p.m. to 9:00 p.m.. Additional flight to the islands, identified by the Italian Direzione Generale dell’Aviazione Civile as indispensable to maintain the mobility of the users of air transportation, will be operated. Relevant information regarding the flights guaranteed during a strike, as well as other fli ghts that may be operated in consideration of the type of labour conflict in course, will be promptly notified, as they become available, through the official information channels.

Codeshare flights When flights are operated according to codeshare agreements by a carrier other than Meridiana-Eurofly, the passenger must always verify terms and conditions of the operating carrier. Codeshare flights list: AVANTI AIR carrier: IG1351 Cagliari-Palermo -- IG1356 Palermo-Cagliari || IG0982/IG0976 Cagliari-Naples -- IG0981/IG0976 Naples-Cagliari IG1302/IG1306/IG1304 /IG1308 Lampedusa-Palermo -- IG1301/IG1303/IG1305/IG1307 Palermo-Lampedusa IG1321/IG1323 Palermo-Pantelleria -- IG1324/IG1326 Pantelleria-Palermo || IG1336 Pantelleria-Trapani -- IG1331 Trapani-Pantelleria IG1331 Palermo-Trapani -- IG1336 Trapani-Palermo || IG1342 Lampedusa-Catania -- IG1341 Catania-Lampedusa WIND JET carrier: IG9730/IG9734 Catania-Turin -- IG9731/IG9735 Turin-Catania

Timetable Meridiana-Eurofly takes special care to enforce the regularity and punctuality of its flight schedules; however the airline assumes no liability for missed connections with others airlines.

Air transportation of persons and baggage is regulated in Italy by European Union law, applicable international agreements and the Navigation Code. Airline companies in the European Union are subject to (EU) Regulation no. 2027/97, as modified from (EU) Regulation no. 889/02, on the responsibility of the carrier; to (EU) Regulation no. 261/04 regarding monetary compensation for denied boarding; to (EU) Regulation no. 1107/06 on the rights of persons with disabilities and reduced mobility; and to the 1929 Warsaw Convention and the 1999 Montreal Convention regarding international air transportation. In addition, the carrier’s applicable general transport terms and conditions (for passengers and baggage) are displayed at Meridiana-Eurofly airport locations and agencies as are the carrier’s internal regulations.

Privacy Meridiana informs that passengers' Personal Data are treated according to " D.lgs. 30/06/2003 n° 196: Personal Data Safety Code ". For more info please visit our web site relative section.

Eco Friendly: Meridiana-Eurofly undertake towards the environment, reducing the pages number printed of the ticket.

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