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Annual Report & Finances

08/09


Contents

Contents

2

Statement of Intent & Board of Directors

4

Chairs Report

5

Executive Report

6

WSREC Overall Statistics

7

Treasurers Report and Accounts

8

Projects

9

1 Challenging Racist Behaviour and Attitudes

9

2 Good Community Relations Project (GCRP)

10

3 Connecting to Communities (C2C) Project

12

4 Diversity Services Contract with COPFS

14

5 Equality Advice Project

15

Statistical Analysis of EAP

16

Strategic Development

17

Partnership Work

18

WSREC Affiliated Organisations

19

3


Statement of Intent & Board of Directors

Chair’s Report

BAILIE HANZALA MALIK, CHAIR

STATEMENT OF INTENT West of Scotland Regional Equality Council is working for a just society which gives everyone an equal chance to learn, work and live, free from discrimination and prejudice and from the fear of racial harassment and violence. Our aims are to:

It is my privilege as Chair of West of Scotland Regional Equality Council (WSREC) to report to the members about the performance of the Council. I am proud to say that this has been an exceptionally successful year. As reported in previous years that the diversity and the demographics of our communities

• Aid victims of discrimination;

have dramatically changed over the last few years and now includes a very high proportion

• Continue to develop good community relations;

of communities from the new member states of the European Union settling in WSREC’s area

• Develop effective equality work in employment and training;

of operation. We took on the challenges this brought to WSREC and I am happy to report

• Work with young people to build a society free of discrimination, with opportunities for all;

that resources have been obtained and work has started to ensure that we effectively deliver

• Develop strategies and resources to tackle attacks, harassment and violence.

a service that people appreciate and is relevant to their needs. The decision passed in September of 2008 to change WSREC’s name from West of Scotland Racial Equality Council to West of Scotland Regional Equality Council has been a momentous one reflecting the new organisational direction WSREC is embarking upon. The name change reflects that WSREC is a regional organisation working in the equalities arena.

BOARD OF DIRECTORS

Our aims to challenge discrimination, promote good community relations and create opportunities for all remain central to the delivery of our work but now instead of working purely in the area of race equality we are working across the six equality strands a phenomenon which is reflected in our diversifying user base and new partnerships. This change of direction has come at a crucial time where the single Equalities bill consultation, which is looking to bring all anti-discrimination legislation together is underway and a signal to WSREC and other likeminded organisations that it is vital that we keep abreast of these changes and evolve with them to the ultimate benefit of the communities who use our services. Bailie Hanzala Malik Chair

Dr. Malcolm Green Vice Chair

Harriette Campbell Treasurer

Sharon Schlesinger Secretary

Onkar Singh Jandu

Further reflection of changes is the significant decision by the Board of Directors to drop the word ‘black’ from all internal documents and use minorities ethnic instead of ‘black and minorities ethnic’. I am pleased to report that with continued support from the Scottish Government WSREC is actively involved in working closely with Community Planning Partnerships (CPP’s) in Glasgow and beyond, to make certain that ethnic minority communities engage with this new process of delivering sensitive and quality public services. Strathclyde Fire and Rescue Services (SFRS) Chief, Mr Brian Sweeney QFSM has agreed to place an officer with WSREC an agreement I believe that will help further

Brij Gandhi MBE

Vincent Chudy

O P Khanna MBE

Syed Jafri

Bilal Ahmed

mutual understanding between services and will help our youth look at the Fire & Rescue Service from a different prospective helping build trust, respect and leading to recruitment from the minority communities. We have also been working very closely with Scottish Alliance of Regional Equality Councils (SAREC), which was set up with a view of creating a Scottish organisation, which would deliver the equality agenda for Scotland. Now well established the work grows and the current membership is Grampian REC, Central Scotland REC, Edinburgh & the Lothian’s REC and WSREC

Directorships ended at AGM 2008 Masud Khan Mohammed Zahid Linda McTavish CBE

4

Haji M Munir

Atif Naim

as the founder members and signatories, however there may be an opportunity for others to be considered in the future. The present revolving representation of Chair is Mr Shami Khan from Edinburgh & the Lothian’s REC. I look forward to continuing working with the Board, our staff and volunteers, but more importantly the communities and organisations out there that genuinely wish to engage to ensure that equalities reach all.

5


Executive Director’s Report

Mohammed Razaq, Executive Director This annual report covers a year of further significant success for WSREC. Through a variety of cultural, educational and advice & information projects and activities we have created and pursued more ambitious and productive projects. Consequently, we have reached more people across our area of operation than in recent times. We have significantly increased our financial turnover and strengthened our ability to assist individuals and organisations that has enabled many communities to add to their knowledge, skills and ideas. At the core of these achievements is the consistent ability of WSREC and its staff to innovate in order to sustain relevance and to identify equality issues and gaps in service provision and securing additional support and resources to work positively to overcome them. In this regard we have been positively encouraged and well supported by the Board of Directors ensuring that all avenues were being utilised to meet the challenges that exist for the organisation and its stakeholders.

WSREC Overall Statistics

WSREC OVERALL STATISTICS During the period from April 08 to March 09 WSREC recorded 1284 enquiries which is an increase of 300% from last years 429 enquiries. This is due to the fact that WSREC had two new projects successfully coming on stream during the year providing advice and information. Please see tables for the breakdown of each local area and equality group. Local Authority

No.

%

Argyll & Bute

13

1.0

East Ayrshire

14

1.1

East Dunbartonshire

9

0.7

East Renfrewshire

11

0.9

Glasgow

773

60.2

Inverclyde

5

North Ayrshire

Further I am pleased to report that during the year WSREC obtained resources to work in the following new areas tackling religiously motivated crime amongst young people; provision of advice and information to Central and Eastern European communities and to work towards increasing participation in local civic areas amongst minority ethnic communities. All of the above work has led to the doubling of staff at WSREC. For the first time in our history we have been successful in bidding for a contract, in this case, for the Provision of Diversity Services to the Crown Office & Procurator Fiscal Service in Strathclyde in the areas of race, gender and disability.

Once again I am pleased to report that the hard work put in by WSREC in Scottish Alliance of Regional Equality Councils has culminated in the Scottish Government recognising the good work of assisting minority ethnic communities to engage with the community planning process with further funding to continue the work till 2011.

The equality for all message from WSREC continues to be taken forward through its project work, diversity contract with Crown Office and Procurators Fiscals Service and in education, through our joint course with the University of the West of Scotland ‘Introduction to Professional Practice in Race Equality’ and our training provision. Finally I wish to convey my sincere thanks to all staff for their hard work and commitment during the year. Thanks also go to our volunteers; placements; board of directors; partner organisations and individuals for their support and assistance in making yet another successful year for WSREC.

No.

%

Male

569

44.3

Female

707

55.1

Transgender

0

0

Not Disclosed

8

0.6

1284

100

Total Nature of Enquiry

No.

%

Advice & Information

904

70.6

Info on External Services

53

4.1

Info on WSREC Services

157

12.2

Other

168

13.1

Total

1284

100

Ethnicity

No.

%

Eastern European

548

42.6

0.4

Scottish

233

18.1

9

0.7

Pakistani

158

12.3

North Lanarkshire

90

7.0

Indian

65

5.1

Renfrewshire

118

9.2

African

48

3.7

South Ayrshire

9

0.7

Chinese

28

2.2

South Lanarkshire

11

0.9

English

36

2.8

West Dunbartonshire

5

0.4

Middle Eastern/Turkish

9

0.7

Outside West of Scotland

54

4.2

Irish

2

0.2

Not Disclosed

163

12.6

Bangladeshi

1

0.1

1284

100

Welsh

1

0.1

Caribbean

2

0.2

Mixed Heritage

15

1.2

Other

55

4.2

Not Disclosed

83

6.5

1284

100

Total

As in previous years the report casework analysis (on page 7) shows there is a significant amount of work being carried out in providing information, advice and support to assist individuals with their complaints. We continue to support a significant number of new migrant community individuals with advice & information and referrals to other service providers.

6

Gender

Age Range

No.

%

<17

4

0.3

18-24

27

2.1

25-29

123

9.6

30-44

387

30.2

45-59

157

12.2

60-64

34

2.6

Yes

20

1.6

>65

13

1.0

No

326

25.4

Not Disclosed

539

42.0

Not Disclosed

938

73.0

1284

100

Total

1284

100

Total

Total Disability

No.

%

7


Treasurer’s Report & Accounts

Annual Accounts 2008/09

Incoming resources Grants Services Other income

2009 £

2008 £

194,750 59,108 12158

107,250 53,478

266016

160,728

(242,294) (7,192)

(178,579) (6,585)

Total incoming resources Resources expended Charitable activities Governance costs Total resources expended Net movement in funds

(249,486)

(185,164)

16,530

(24,436)

Funds Balance brought forward Balance carried forward

53,861 70,391

78,297 53,861

Abbreviated Balance Sheet at 31st March 2009 Fixed Assets Current Assets Current Liabilities Net Assets

5,005 69,109 (3,723) 70,391

1,468 60,601 (8,208) 53,861

For further information the full financial statements can be obtained from the Secretary of the Council, 39 Napiershall Street, Glasgow G20 6EZ.

Treasurer’s Report It gives me great pleasure in my first year as treasurer to report that we have been able to substantially increase our income this year by 60% from £160,728 to £266,016. We have maintained financial stability by securing funding for some additional projects. The Income and Expenditure statement shows income for the year as £266,016 whereas total expenditure has been £249,486. Staff salaries and related costs account for £184,741 (74%) of the total expenditure with the balance of £64,745 (26%) being administrative and running costs. During the year a number of bids were made for funding various identified gaps in services and we were successful in obtaining funds from the Scottish Government’s Race Religion & Refugee Integration fund as was the Scottish Alliance of Regional Equality Councils. Other successful bids were from Equality and Human Rights Commission; Equality and Diversity fund, Glasgow City Council. The organisation is also preparing a number of other bids in relation to encouraging volunteering and work in relation to the 2014 Commonwealth Games. We have contingent funding from the Robertson Trust and Paul Hamlyn Foundation and are currently sourcing match funds. I am delighted to note that staff and the Board have risen to the challenge of seeking other avenues of support and development to sustain and enhance our financial position. In particular the decision that WSREC would adopt the ‘social enterprise’ model to sell its services and bring in resources for a more secure financial footing. Harriette Campbell, Treasurer

8

Challenging Racist Behavior & Attitudes

Challenging Racist BehavioUr & Attitudes The ongoing work of the Connecting to Communities Project has allowed WSREC to raise its profile in the community planning arena and when WSREC was informed that it was to play a major role in the Challenging Racist Behaviour and Attitudes strand of the newly formed Glasgow Race Equality Programme we were pleased to see that the work and potential of the organisation had been recognised in this way. This initiative resourced by Equality and Diversity Fund designates WSREC as the voluntary sector champion for “Challenging Racist behaviour and attitudes through advocacy, third party reporting and standards based training and awareness raising” strand of the Glasgow race Equality programme. This work forms one of the six strands of the race equality plan set out by GCPP where a lead public sector agency, in this case Strathclyde Police, is partnered with a voluntary sector organisation, WSREC, to mobilise other public and voluntary sector organisation to input towards and plan of action for their particular strand. The initial stage of this project, the action plan stage, has now been completed and is awaiting ratification from the Glasgow Community Planning Partnership Board to proceed. The development of this action plan was undertaken by the WSREC’S project officer with the assistance of the Hate Crime Policy Officer at Glasgow Community Safety Services and Strathclyde Police. The consultation on this action plan was undertaken in February/March 2009 with support from the public, further educational and voluntary sectors and also the Glasgow Integration Networks including West, Govanhill, Cranhill, North, Gorbals and Toryglen and the Community Responses Coordinating Group facilitated by the Scottish Refugee Council. A consultation event was held on the 10th of March 2009 with representation

including Glasgow Anti Racist Alliance, Ethnic Minorities Law Centre and Scottish Refugee Council with responses also received from the Ishara Project at Deaf Connections and the Glasgow Equalities Partnership. The main points covered in the action plan are: • Increase in reporting of racist crime •

Increased capacity of 3rd party reporting centres in Glasgow

Development of Integration networks to challenge racist attitudes and behaviour

Mapping anti racist/race equality training in Glasgow

Establishing a network of anti-racist support agencies in Glasgow

Michael Wilson, Co-ordinating Officer

“The initial stage of this project, the action plan stage, has now been completed and is awaiting ratification”

Staff Training on Disability Issues

9


Good Community Relations Project

Representatives from Polish, Slovakian, Romanian and Lithuanian communities had a chance to discuss issues of concern. In addition, the discussion indicated areas where the Scottish Government could work in partnership with the local authorities, the voluntary sector and other service providers to improve service delivery for migrants’ communities across Scotland. Joanna Wisniewska, Development Officer.

The Good Community Relations Project (GCRP) GCRP is funded through the Scottish Governments Race,

Religion and Refugee Integration Fund.

2. Tackling religiously motivated crime amongst young people.

The GCRP project has three strands: 1. Provision of advice and information to Central and Eastern European migrant worker communities. This initiative provides migrant communities with outreach advice and information on housing, benefits, employment, discrimination, business start up, learning and safety. The project helps to recognise needs and issues within the migrants’ communities and act upon. Taking action is possible thanks to partnership work with local authorities and agencies. At the moment GCRP works closely with Renfrewshire Council especially it’s educational and housing department as well as anti social behaviour team. In addition the project holds regular meetings with Strathclyde Police to inform and advice on any issues within the migrant communities. During the first six months the project assisted 282 individuals with advice and information. Due to broad spectrum of enquiries the project dealt with it has developed partnership working with all kinds of service providers across the sector.

“Through the advice from GCRP and help with application form I was able to apply for a housing flat for myself and my family”

Deputy First Minister Nicola Sturgeon and Joanna Wisniewska at ‘Supporting Migrants in Scotland’ event

“The advisor helped me to understand electricity bills and how I can change a supplier” From client feedback within the first six months it can see that the project is making a very positive difference in their lives. The Project is one of the steering members of Scottish Migrants Network (SMN) and in February 2009 SMN held a conference on ‘Supporting Migrants in Scotland’. The project together with Positive Action in Housing, STUC and Oxfam was the main conference planner and organiser. The conference focused on migrant workers and support organisations in Scotland to share policy and practice five years after accession. The participants saw the official launch of a migrant workers’ rights poster campaign to raise awareness of basic employment rights for migrant workers. The Deputy First Minister, Nicola Sturgeon, gave a speech at the reception.

This part of the project aims to expose young people to different religions and reduce prejudice towards others. The project has reached out to youth groups and also provides workshops to schools across Glasgow, West Dunbartonshire, and Renfrewshire. Through DVD clips, Celebrity Quiz’s and discussions young people experience a flavour of diverse religions in Scotland and enjoy learning about some of the differences and similarities we should all embrace. Young people responded well to the workshops: “I liked the video clips and the games” and spoke positively of sessions in evaluation: “No joke, it was amazing”.

“No joke, it was amazing” The plan for 2009-10 is to extend out the sessions to more groups, over the whole of West of Scotland. Good

In February 2009 the project helped to organise a consultation event of migrant community representatives with Kenny MacAskill, Scottish Minister for Justice, at the Sikorski Polish Club in Glasgow. This meeting was an opportunity for Cabinet Secretary to hear first hand what life is like for migrant workers living in Scotland.

news for the young person who said: “I’d definitely like to learn more”. With volunteers from different faiths going to the groups, and more groups going out to visit different places of worship to experience different faiths in a real life setting. The project is also working in partnership with the Scottish Interfaith Council, Strathclyde Police, Sense over Sectarianism, Anne Frank Scotland, Ethnic Minorities Law Centre and others to bring together a diverse range of young people for a conference on faith in Scotland and for the young people to direct how we provide our work in the year ahead. 3. Increasing participation and representation of faith, ethnic and refugee minorities into local civic structures. This involves reaching out to different minority groups to raise awareness and allow groups to find out more about housing associations, community councils, parent councils and other ways to get involved. This project builds empowerment and skills for individuals taking part and can help individuals, make new friends and gain new skills by taking part in local groups and meetings. The GCRP champions and supports ethnic minorities including faith, asylum seeker and refugee communities to get involved in local meetings and make positive change. The project has been meeting a diverse range of ethnic minority groups to provide information on different civic structures and ways to get involved. Presentations and discussions with some of these so called ‘hard to reach’ communities has been great at raising awareness and individuals are now coming forward for more information and ways to get involved “that was great, thank you for taking the time to do some research for me I really appreciate it”. Letters have been written with some individuals, whilst others have requested and have been accompanied to community council meetings to help them feel more at ease. This has helped people raise issues in their local area, build more confidence and take pride in taking part in “something I decided to do”. Jordan Martindale, Development Officer.

Bangladeshi Mela Day

10

11


Connecting to Communities C2C Project

Centre in Renfrew. As part of the follow up attendants were also invited to Renfrewshire’s annual community planning event where they had the opportunity to engage with service providers. Further work in Renfrewshire was undertaken and an event on community planning for the African communities of Renfrewshire was held. The pre-event work identified that the African communities are an emerging community in the area and this event, the first of its kind, was an opportunity for individuals from these new communities to learn more about public service delivery and planning in the area. Feedback indicated that further work on areas including housing and safety would be beneficial.

The C2C Project entered its 2nd year strengthened by the positive work it carried out to raise awareness of community planning amongst minority ethnic communities in Glasgow. In August 2008 the project after being sustained by extension funding from the Scottish Government was successful in obtaining resources to continue until at least March 2011. The focus of the C2C Project remains in two thematic outcomes namely increasing awareness and participation in the community planning process amongst minority ethnic communities and raising the profile of equalities. Project Officers during the year were Michael Wilson, Shahana Noor, Maryam Imran and Frehia Anwar

The project was approached by ODS Consulting who had been commissioned by Renfrewshire Council and the FLAIR Housing Associations to conduct research into the experiences and housing needs of minority ethnic residents of Renfrewshire. As part of this work WSREC facilitated focus group sessions for ODS with members of the African, Polish and South Indian communities of Renfrewshire on their housing experiences and needs which will influence future service planning and delivery.

Training sessions on the function and purpose of community planning were delivered to the management committee of the Glasgow Jewish Representative Council in East Renfrewshire, members of the Sikorski Polish Club in Glasgow, and members of the Malayalam speaking congregation of St Brides Roman Catholic Church in Cambuslang

EQUALITIES The project has developed an equalities training awareness pack for the voluntary sector where West of Scotland organisations who would have been unable to previously obtain such training are given the opportunity to do so. In this year training was delivered to staff and management committee of Govanhill Youth Project in Glasgow.

“The project has developed an equalities training pack for the voluntary sector where West of Scotland organisations who would have been unable to previously obtain such training are given the opportunity to do so”

C2C event in Cambuslang

Renfrewshire African community event

COMMUNITY PLANNING The project in partnership with Renfrewshire Council held a consultation event with the local Muslim community on the re-draft of community plan and provided awareness training to the audience of which included members of the management committee of the Dar Ul Quran Islamic

C2C event in Cambuslang C2C event in Cambuslang

12

13


Diversity Services Contract with COPFS

DIVERSITY SERVICES CONTRACT WITH COPFS The contract requires WSREC to provide ‘Diversity and Equality services’ to Procurator Fiscal Services in Strathclyde during 2008/10 in relation to Gender, Disability and Race Equality and working towards a Single Equality Plan.

the idea and the DVD has become a national resource. • WSREC has assisted in staff learning Portfolio through taking Procurator Fiscal staff direct to the communities. Provide opportunities to COPFS staff in positive learning and to develop skill competence to deliver high standard service to the diverse user communities. Total of 5 visits were arranged to places of religious worship and places of interest including a Disability Resource Centre • WSREC believes by delivering ‘Diversity Services’ through the contract we have managed to bring about positive change and assisted COPFS by way local practices to increase user’s confidence and improved access to its services. • WSREC has provided tools and resources to guide and support staff to build the skills and confidence of COPFS staff necessary to be able to provide a higher level of services to diverse communities Bushra Iqbal, COPFS Strathclyde Diversity Advisor (Strategic)

and through WSREC web-page which in effect has resulted in a much higher number of applications from Minority ethnic groups.

“The contract objectives included developing and the implementation of diversity strategy and structures” The contract objectives included developing and the implementation of diversity strategy and structures in local Procurator Fiscals areas of Glasgow, Lanarkshire, Argyll & Clyde and Ayrshire. To achieve local implementation the contract includes 8 milestones and for the year 2008/09 these were all achieved. The following is a summary of work which has been carried out: • Developed a diversity strategy and structures for Strathclyde area. • Provided advice- on diversity matters including religious, cultural and community sensitivities in the context of the prosecution of crime, investigation of deaths and court work in general. The following are some statistic under this milestone: o A 24 hour ‘diversity helpline’ for advice & information set up o Provided advice information to at least 20 COPFS diversity Area meetings. o Around 40 information bulletins on local events, legislation, training seminars prepared and sent by electronic mail to Strathclyde staff o Information regarding COPFS recruitment in Strathclyde circulated to diverse groups’ representatives, E-mail Networks

14

Equality Advice Project

Visit to Renfrewshire Disability Resource Centre

• Facilitated 5 visits to places of worship and places of interest and also provided diversity awareness raising input to 2 COPFS staff training events. • Provided Strategic framework for Community Engagement, Networking and Consultation with diversity groups including race, gender and disability

EQUALITY ADVICE PROJECT The Equality Advice Project (EAP) is supported by the Equality and Human Rights Commission. It focuses on providing advice and information to residents of West of Scotland to address issues of discrimination in the areas of: age, disability, gender, race, religion and belief and sexual orientation. The project also signposts individuals to a wide range of helpful service providing agencies and makes referrals

Visit to Newton Street Tenants Association

communities. (During the year a total of 7 such presentations were delivered to: elderly; women’s; disabled; religious and racial groups) • Facilitated Strathclyde Interpreting Forum in relation to policy issues which includes assisting in the production of a training DVD: as one of the proactive initiatives by COPFS for the court interpreters including British Sign Language and Court Practitioners. This was initially a local initiative however the Scottish Government has now embraced

to appropriate agencies and follow up service to ensure equitable access to services and support. Local outreach surgeries are also held to make the service more accessible. To raise awareness of equalities the project provided training to voluntary sector organisations by delivering a pilot version of the training to: Kilmarnock Women’s Aid, Carr-Gomm Scotland, Govan New Residents Association and Pollokshields Development Agency. As a part of raising awareness in December 2009 the project organised in partnership with Glasgow Centre for Inclusive Living two ‘Promoting Equality’ Seminars. The aim of the seminars was to raise awareness of racial and disability equality and independent living amongst advisors from the public and voluntary sectors and individuals from minority ethnic communities. Magdalena Nieradko, Diversity Officer

During the year the project dealt with 373 enquires. Some comments from project users:

“I received very quick answer for my enquiry” “This service is very important for everyone who is looking for help” “Very quick and professional help”

Equality Training Session

“This service is very important and needed in Glasgow” 15


Statistical Analysis of EAP

STATISTICAL ANALYSIS OF EQUALITY ADVICE PROJECT 373 equality related enquiries. Enquiry Breakdown Race related enquiries dominated and followed the trend from previous years accounting to a total year-end 70%. Second highest enquiries where related to ‘Gender’ at 6% followed by disability, religion/belief at 3 and 2%. Sexual orientation and age related enquiries stood at 1% each. At the year end’ Service Delivery’ related enquiries accounted to the maximum of 43% which formed 160 number of enquiries. 41% of the enquiries were ‘Employment’ related and the remaining 16% being ‘Others’.

local Scottish community. 3% of the enquiries came from Chinese and English community each. Enquiries originating from Irish, Jewish, Middle Eastern/Turkish and Mixed Heritage communities accounted for only 1% each.

“The contract objectives included developing and the implementation of diversity strategy and structures” The distribution of female and male service users were at 52% and male at 48%. Throughout the year, no service users gave their gender as transgender or chose not to disclose their gender.

WSREC Strategic Development

WSREC STRATEGIC DEVELOPMENT WSREC’s key operational aims are to aid victims of discrimination and hate crime, promote good relations between communities and strive to create an environment of equal opportunities for all people living and working in the West of Scotland. Through our extensive experiences, networks and knowledge our services can be procured by the public, private and voluntary sector organisations who want to work towards the elimination of all types of discrimination, to promote equalities in all walks of life and to create a harmonious society.

During the whole year, most enquiries came from individuals of Christian religion and accounted to 48%. Individuals from Muslim religion remained at second place with 16% of the total. There was 2 % each from Sikh and Hindu religions and only 1% each (1 enquiry) from Buddhist and Jewish religion.

The number of enquirers who reported being disabled remained low at only 5%. 50% reported as not disabled and the remaining 45% chose not to disclose their status.

Glasgow was the local authority where the highest number of enquiries originated accounting for 65% of the total. North Lanarkshire Council with 11%, 7% enquiries from Renfrewshire Council, 4% of the enquiries came from ‘Outside West of Scotland’. 2% of the enquiries came from Argyll & Bute Council, East Ayrshire Council and East Renfrewshire Council each and a nominal 1% from the rest.

185 of 373 enquiries came from Eastern European community dominating by 48%. The Pakistani community that formed 15% followed the Eastern European. Enquiries from African and Indian communities formed 6% each, followed by 5% enquiries coming from the

At the end of the year most enquiries were by ‘Face to Face’ accounting for 44% of the total while 39% of enquiries were by ‘Telephone’. ‘Drop In’ and ‘Email’ enquiries formed 8% respectively. ‘Drop in’ method was introduced only during the last three months of the year.

The highest proportion of service, users who chose to disclose their age were from the 30- 44-age bracket, which accounted for 24% of service users.

16

“In order to become a ‘centre of excellence’ to advise others WSREC continues to develop its own strategies and policies as a service provider and as an employer”

WSREC Strategy Committee consisting of Sharon Schlesinger, Dr Malcolm Green, Mr Onkar Singh Jandu worked hard during the year to ensure that our own practices are up to the standards. A Strategy ‘Away Day’ has been planned by the committee to involve all stakeholders starting with the Board of Directors and staff. This with the aim of ‘Determining the strategic vision for the organisation and confirm the values underpinning the culture and operating process’ further to explore the potential to develop and expand the organisation

In this year of the total 373 enquiries 59%, declared themselves as Heterosexual and 41% chose not to disclose their sexual orientation. One could argue that this probably could be due to the shift in enquiries from Muslim to Christian. EAP and GCIL training event

During 2008 WSREC has developed and updated a number of its policies and further developed its organisational structure, as well as the management and staff development programme in accordance with new legislation and requirements.

Strathclyde University Chevening Fellowship visit to WSREC

However, such an ambitious role requires a high level of understanding in bringing about continuous changes in practices and adopting effective strategies for real results. In order to become a ‘centre of excellence’ to advise others WSREC continues to develop its own strategies and policies as a service provider and as an employer.

“A Strategy ‘Away Day’ has been planned by the committee to involve all stakeholders starting with the Board of Directors and staff”

Bushra Iqbal, Head of Strategy and Policy Development

17


Partnership Work

Partnership work Since its establishment WSREC has seen partnership work with other organisations and groups, a vital area to realise its aim to develop ‘good community relations’.

Scottish Justice Minister Kenny McCaskill and Joanna Wisniewska at Sikorski Polish Club

During the year WSREC has continued to be represented in the following: Scottish Alliance of Regional Equality Councils, Glasgow Anti-Racist Alliance, Glasgow Central Citizen Advice Bureau, Strategic MARIM, Scottish Prison Service and works with many organisations including Council for

“All the above allows WSREC to positively impress partners on the need and furtherance of equality in particular race work within their respective communities and organisations”

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WSREC Affiliated Organisations

Ethnic Minority Voluntary Organisations, Strathclyde Police, Black Leaders Network, Ethnic Minority Enterprise Centre, North Integration Network, Glasgow Community Planning Partnership GCVS and local authorities.

WSREC Affiliated Organisations Active Life Club

Pakistani Womens Welfare Association (Glasgow)

ACTSA Scotland

Pollokshields Development Agency

Additional organisations that we have worked with this year are as follows:

African & Caribbean Network

Punjabi Sahit Sabha (Glasgow)

African & Caribbean Womens Association

Scottish Academy of Asian Arts

An Comhdail

Scottish Asian Action Committee

Young Woman’s Christian Association, Bridging the Gap, Our Lady of Good Aid Cathedral in Motherwell, North Glasgow MARIM, Glasgow Centre for Inclusive Living, Cross Roads, Govanhill Youth Project, Strathclyde Police, Glasgow Housing Association, (in particular Milton HA), Maryhill , Irvine, Drumchapel CAB’s, Renfrewshire Housing and Education Department, Job Centre Plus, Positive Action in Housing, Scottish Migrants Network, Careers Scotland, Victim Support Renfrewshire Business Gateway, ODS Consulting, FENIKS- Counselling Service and Sikorski Polish Club

ASRA

Scottish Minorities

Bangiya Sanskritik Parishad

Scottish Pakistani Association

Bellshill & District Citizens Advice Bureau

Scottish Refugee Council

Chinese Community Development Partnership

The Pearce Institute

Comhaltas Ceoltoiri Eireann

Today’s Scotland

Communities United

UK Islamic Misson (Glasgow)

Community Language Teaching Organisation

Unity Enterprise

Dixon Community Ethnic Minority Centre

Volunteer Centre Glasgow

Drumchapel Citizens Advice Bureau

West Dunbartonshire Minority Ethnic Association

East Dunbartonshire Citizens Advice Bureau

Wing Hong Chinese Elderly Group

Eastern Christians Cultural Association

Woodlands & Park Community Council

Ethnic Minority Family Support Association

Woodlands Education Trust

GAP Childcare Services

Workers Education Association (Scotland)

“Our joint work with the University of the West of Scotland on the course ‘Professional Practice in Race Equality’ is on-going with the course being offered twice a year for the last eleven years”

Glasgow (Central) Citizens Advice Bureau Glasgow Association for Mental Health Glasgow Council for the Voluntary Sector Glasgow Jewish Representative Council Glasgow Quaker Meeting House Gujarati Association of Scotland Hindu Mandir Hindu Mandir Hindu Welfare And Cultural Association Immigration Advisory Service (Glasgow)

Our joint work with the University of the West of Scotland on the course ‘Professional Practice in Race Equality’ is on-going with it being offered twice a year for the last eleven years. Also WSREC was represented on the planning group for the National Holocaust Memorial event held in Paisley, January 09. All the above allows WSREC to positively impress partners on the need and furtherance of equality in particular race work within their respective communities and organisations.

Indian Graduate Society Larkfield Centre League of Jewish Women Madrassa Taleem-Ul-Islam Mel Milaap Day Care Centre Motherwell & Wishaw Citizens Advice Bureau North Lanarkshire Muslim Womens and Family Alliance Oxfam Pakistan Co-op Society Pakistan Welfare Association

Scottish Alliance of Regional Equality Councils (SAREC)

19


Mohammed Razaq Executive Director Bushra Iqbal

Head of Strategy & Policy Development/

Services Contract to COPFS

Farrah Rashid

Office Manager

Michael Wilson

Co-ordinating Officer

Magdalena Nieradko Diversity Officer Joanna Wisniewska Development Officer Jordan Martindale

Development Officer

Janila Stanley

Administrative Assistant

Kenny Wong

Administrative & Resource Officer

Shahana Noor

Race Equality Education Officer

(June ‘08)

Maryam Imran

Diversity Officer (August ’08)

Frehia Anwar

Development Officer (January ‘09)

WSREC Staff

Secondments

From left to right: Michael Wilson, Mohammed Razaq, Joanna

Sgt Sean Burke Strathclyde Police (September ’08)

Wisniewska, Bushra Iqbal, Jordan Martindale, Janila Stanley, Magdalena Nieradko, Farrah Rashid and Kenny Wong

Volunteers 2008/09 Steven Houldcroft, Kashir Amin, Roman Bogaczyk, Jing Zou, Adeel Ashraf

WEST OF SCOTLAND REGIONAL EQUALITY COUNCIL LTD NAPIERSHALL STREET CENTRE, 39 NAPIERSHALL STREET, GLASGOW, G20 6EZ Tel: 0141 337 6626. Fax: 0141 339 2647 E-mail: admin@wsrec.co.uk Website: www.wsrec.co.uk WSREC is registered in Scotland as a Company Limited by Guarantee No: SC292009 and is a registered Scottish Charity No: SC025038 To make a donation please make cheques payable to West of Scotland Regional Equality Council Limited West of Scotland Regional Equality Council would like to thank all our partners including...

Glasgow Centre for Inclusive Living

Profile for West of Scotland Regional Equality Council

WSREC Annual Report 2008 / 2009  

WSREC Annual Report 2008 / 2009  

Profile for wsrec
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